The Inter-Library loans service

Transcription

1 The Inter-Library loans service E: Ph: (01) Revised 26 th February 2013

2 The item I want is not in UCD Library, can I get it from somewhere else? Yes, where an item is unavailable in our Library, we can often borrow or obtain for retention a copy of it from another Library using our document delivery service or our Inter-Library Loan service. Material is sourced from a range of libraries - National Libraries, UK and international libraries - using the British Library Document Supply service in the main. Alternatively, if you are UCD academic staff, or a postgraduate student doing a PhD, MPhil, MLitt, you are eligible to visit and/or borrow from other university libraries by availing of one of our two co-operative access schemes - ALCID and SCONUL Access. ALCID cards are also available to students who are studying for a Masters by research or by exam. Check the catalogues of other libraries to see if they obtain the item you need. Can UCD Library get everything I need? What we can try to get for you: books published after 1900 journal articles conference papers music scores Irish theses. Over 90% of requests are obtained successfully. In a limited number of cases, the library we contact may not be willing to loan an item it may be too fragile; be in demand etc. We will let you know if that happens. What we cannot include in the service: manuscripts 26/02/2013 The Inter-Library Loans Service Guide 19 Page 2

3 unpublished material theses from abroad audio material video cassettes DVDs. How do I get what I need? Fill in an online Inter-Library Loan application form. You can access the form from your Library Account: Fill in all the sections of the form. Tell us where you found your reference - if possible. This may assist us in locating obscure items. How much does it cost? Inter-Library Loans are heavily subsidised by UCD Library. Our users are requested to pay only a small percentage of the total cost of obtaining this material. UCD Library is charged for every application we submit to the British Library - even if they cannot supply the item. Therefore, unfortunately, these charges are non-refundable. Staff and Students: 6.00 for each successful request. External borrowers: for articles / for books, payable when the item arrives. How do I pay? Beginning 1 st March 2013, payment must be made in full at the desk when you collect the item. You can pay at the desk using cash, cheque or any remaining tokens you have. You will only be charged for successful requests. Can I still buy tokens? No, we are no longer selling tokens. 26/02/2013 The Inter-Library Loans Service Guide 19 Page 3

4 What do I do with the tokens I already have? You can use tokens to pay for items you collect at the desk. Each token is worth How long does it take for my requested item to arrive? Listed below are the average times it takes to receive requested items. It sometimes takes a little longer. We contact you, by if there is a long delay. Books: 10 days Theses: 10 days Journal articles - print versions: 7 days How will I know when my item has arrived? Books, theses and print versions of journal articles - we alert you by when your item arrives. Where a School address has been provided - print versions of journal articles are posted to you via internal post. Why was my Inter-Library Loan request cancelled? Over 90% of requests are obtained successfully. In a limited number of cases a request will be cancelled if: We are unable to find a library that will lend the item to us. We need more information to locate the item, so contact you. If after 4 weeks, we don t hear back from you we then cancel the request. We will you if we have to cancel your request. How long can I keep an Inter-Library Loan item? Journal articles all formats: You may keep all journal articles; they do not need to be returned. Books and Theses: Average loan period: 3 weeks. The library that provides the item decides how long it can be borrowed for and if it can be renewed. 26/02/2013 The Inter-Library Loans Service Guide 19 Page 4

5 Some items cannot be taken out of our Library. Ask at the Information Desk, Level 1, James Joyce Library or call to the Service Desk in the other library locations for more information. What happens if I lose my Inter-Library Loan item? The British Library charges if you lose a book. Please talk to us at the Information Desk, Level 1, James Joyce Library or service desk at other locations as soon as possible if this happens and we will contact the British Library for you. I m in a Teaching Hospital/Clinical Unit, can I apply for an Inter- Library Loan? If your Hospital has its own library then talk to staff there first. They will help you with sourcing Inter-Library Loans. Where your Teaching Hospital or Clinical Unit does not have a Library, the UCD Health Sciences Library will provide this service. I have more questions about Inter-Library Loans Contact us by ill@ucd.ie or phone (01) /02/2013 The Inter-Library Loans Service Guide 19 Page 5