Aon Care Frequently Asked Questions
|
|
- Eugene Gaines
- 6 years ago
- Views:
Transcription
1 Aon Care Frequently Asked Questions (A) General (B) Group Hospital & Surgical (GHS) (C) Group Outpatient Clinical (D) Group Outpatient Specialist (E) User Guide to Aon Care Mobile App (F) User Guide to Aon Care Member Portal (A) General (1) What is Aon Care? Aon Care is an employee health and well-being management solution that combines the power of innovation and integration to deliver greater flexibility, improved cost management, world class quality and convenience to employers and members. Aon Care is an initiative of Aon, in collaboration with Fullerton Healthcare Group in Singapore. (2) How is Aon Care going to benefit me as a Member? As a member of Aon Care, you will; enjoy superior level of customer service (24/7 concierge hotline) gain access to an extensive and high quality clinic and hospital network locate GP panel clinics on the go via mobile apps experience streamlined claims administration processes for all insured medical claims access innovative member technology (Web-based Member Portal, with Online claims submission capability) (3) Am I required to make copies of the claim forms and receipts/supporting documents upon submission to Aon Care? Yes, you are encouraged to make copies for your own reference. (4) I did not keep a copy of the form submitted to Aon Care. If Aon Care claimed that they did not receive it, what should I do? In the event where there is genuine loss of documents, you may request for duplicate copies of bills/receipts from hospital/clinic/specialist centre and re-submit with a completed claim form to Aon Care for assessment. 1
2 We encourage members to make a copy of any documents submitted to Aon Care for your own reference. You may be required to sign a Letter of Undertaking. (5) When is the deadline for me to submit my claim? Claims are to be submitted no later than 30 days from the incurred date. Forms that are submitted beyond the 30 days deadline may be considered on an exceptional basis and valid reasons for late submission is required. (6) How do I know if my claims submission to Aon Care is complete? What is Aon Care s procedure of requesting additional document from me? Aon Care Centre will review the claims documents that are provided with a receipt. Should there be additional document required from you, Aon Care Centre will send you an /formal letter indicating that additional information/document is required for claims assessment. (B) Group Hospital & Surgical (GHS) (1) Must I sign the Medisave Authorization Form upon admission at the hospitals? Yes, you are required to sign the Medisave Authorization Form in order to prevent any huge cash outlay in the event that the hospitalization bills get too high. (2) If the claim is payable under my insurance plan, will you reimburse the amount back to my Medisave account? Yes, it will be reimbursed back to your Medisave account. (3) Is hospitalisation incurred overseas covered? Yes. The GHS policy provides a 24-hour worldwide coverage, and the amount claimable is subjected to the member s benefits entitlement in his or her local currency. (4) Do I pay first and claim later or can Aon Care issue a Letter of Guarantee (LOG) to the hospital? For any planned surgery at the Singapore hospitals (restructured or private hospitals), please get the attending doctor to complete a Pre-Certification Form at least 5 working days prior to your admission to the hospital. This form can be downloaded from the Aon Care portal. Please send the duly completed form to Aon Care Centre for review. Upon assessing the form, Aon Care Centre will approve or reject the Letter of Guarantee (LOG) issuance based on member s benefits entitlement. For members without a portal access, please call Aon Care Centre to initiate the LOG request. 2
3 Upon discharge, any incurred amount in excess of the LOG issued will be made payable by you first. After which, you can seek reimbursement under the insurance plan by submitting the finalized hospital bills, together with the GHS claim form to Aon Care for assessment. LOG is not applicable at GP clinics, specialist clinics, rehabilitation hospitals, nursing hospitals and all overseas hospitals. For any emergency cases, LOG will be issued under the Insurer s LOG followed by an eligibility confirmation and a waiver of Pre-Certification Form. A Pre-Certification Form has to be submitted when the patient is in hospital confinement. (5) Will Surgical Schedule of Fees apply if I m being referred to a private hospital / overseas hospital for my surgery? Yes, it will apply as long as the surgical procedure is done at private hospitals/all overseas hospitals. (6) For claims submission, must the hospital bill be final and itemized? Yes. Final hospital bill will reflect the final amount incurred by you and the amount deducted from your Medisave account and/or Medisave-approved Shield plan. The final hospital bill will provide a breakdown of the cost of services/treatments rendered to you, which is necessary for assessing the payable amount. (C) Group Outpatient Clinical (1) Is clinical visit at polyclinics covered? It is covered as-charged on reimbursement basis. (2) Are visits at 24-hours clinics available? Visits at 24-hours clinics are only applicable if the 24-hours clinic is listed under the panel listing (please take note that the operating hours are listed on the panel listing. Surcharge may be applicable, and they will not be reimbursable under the policy). (3) Why is surcharge incurred due to visits outside the normal operating hours of the clinic excluded under Outpatient Clinical? The intent of an Outpatient Clinical plan is to reimburse medical expenses. Surcharge is deemed to be an administrative fee, hence not reimbursable under the policy. (4) Any Aon Care panel clinics in overseas? 3
4 Aon Care has a few panel clinics located at Johor Bahru, Malaysia. You may access Aon Care panel listing from or through Aon Care mobile app. (5) I did not produce my Aon Care Card to visit a panel clinic. How can I claim? If you forget to bring your Aon Care Card when visiting a panel clinic, you will have to pay for the medical treatment rendered, and submit the claim for reimbursement to the Non-Panel limit (if it is applicable under your policy). You must present your Aon Care Card to enjoy cashless visits. (6) The clinic charged me for a referral letter to the specialist. Can I claim for this? Charges for referral letters or any non-medical supplies are strictly not reimbursable. (7) When can I start using my Aon Care Card? You can use your Aon Care Card at the panel clinics on the day that you are made eligible (for example, your first day of employment or upon employment confirmation). (8) What should I do if I lost my Aon Care Card? Insured member who is using smart phone will be able to download Aon Care smart phone application which will include the member s e-card. For those insured member who does not use a smart phone, you can request for a reprint of your card by reaching out to Aon Care Centre ( OR AonCare@fullertonhealthcare.com). There is a $10 card replacement fee unless you are able to produce a police report. (D) Group Outpatient Specialist (1) Is referral letter required prior to Specialist Consultation? A referral letter is required from a certified general practitioner prior to seeing a specialist for nonemergency medical care. This process ensures that you are referred to the appropriate specialist based on the medical care and treatment recommended to you by a medical professional. Should you fail to obtain the required referral letter prior to visiting a specialist, you will not receive any reimbursement for your specialist consultation under the policy. (2) If it s an ongoing treatment at a specialist, do I still need to get a referral letter? Please let Aon Care know about your medical history by attaching a copy of your medical appointment card or a note from your specialist explaining that you are currently undergoing an ongoing treatment. 4
5 (3) Is a referral letter from General Practitioners restricted to consultation at specialists of private hospitals? No, there is no restriction to this. It would be the doctor s opinion to recommend a specialist. You can choose to visit your preferred specialist or any specialists at the Government/restructured hospital as long as the specialist that you visit is of the same discipline that you are being referred to (for example, if you are referred to a cardiologist with no specific clinic stated on the referral letter, you can choose to visit a cardiologist at either Mount Elizabeth Hospital or National Heart Centre (SGH)). (4) Do I enjoy cashless visit at the specialist clinic? Cashless visits are available only at the private panel specialist clinics. Visits to the specialist at the Government/restructured hospitals will be on a reimbursement basis. (E) User Guide to Aon Care Mobile App (1) Download the Aon Care Mobile App 5
6 For Android users, download the Aon Care App via Google play For Apple users, download the Aon Care App via the App Store (2) Login Page Enter Member ID / National ID, Date of Birth and click on Login (3) View your Aon Care Card 6 Click on Aon Care Front view of your card Back view of your card
7 (4) Navigation Panel Click on the button circled in red to bring you to the navigation panel The navigation panel brings you to the various links on the mobile site (5) Search and View the nearby clinics Step 1: 7
8 Click on Nearby Clinics to view clinic locations Step 2: If you see this error message, please go to your privacy setting to enable location service for your web browser You should be able to view the nearby clinics on the map Search by Clinic Name and Address OR Search by Clinic Type and Region 8
9 (G) User Guide to Aon Care Member Portal (1) Visit to access the Aon Care Member Portal Home Page Member Portal Page 9
10 After successful login, you can view the list of information on the left hand panel Click on Ready? Enter your Member Portal now. (2) Member Portal - Login Login ID and Password will be sent to your office address Upon first login, you will be prompted to change your password If you had forgotten your password, please click on Forgot your password? and a new password will be generated and to you This portal can be accessed anytime, anywhere using your smartphones, ipads, tablets, laptops and desktop computers (3) Member Portal - Home 10
11 (4) Member Portal - Providers Under Providers, you can do a search by Provider Type for the different type of providers covered by your company Under Providers, you can do a search by Provider Region for the panel of GP and Specialist clinics by regions Under Providers, you can do a search by Provider Name for the panel of GP and Specialist clinics Under Providers, you can click on that specific panel clinic you wish to visit for their location, contact details and operating hours (5) Member Portal - Benefits 11
12 (6) Member Portal - Visits Under Visits, you can view your panel and non-panel visits records You can view your claims submission status Submitted, Approved, Rejected or Voided You can sort your claims by Record Type Panel or Non-Panel claims You can sort your claims by Record Status Submitted, Approved, Rejected or Voided (7) Member Portal Submit Claim Under Submit Claim, you can submit your non-panel claims You are required to complete all compulsory fields and provide a detailed breakdown of your claims to avoid delay for reimbursement You can attach softcopy of your claims under File Attachment You can input special notes under Remarks Click Submit button, when you complete your claims submission and an acknowledgement note will be prompted 12
13 (8) Member Portal - Documents Under Documents, you can view our Welcome Letter and benefits of the Aon Care Card You can view your Employee Handbook (if any) (9) Member Portal My Profile Under My Profile, you can view your profile and dependents information (if any) 13
14 Do remember to Logout after you have login (10) Member Portal - Change Password Under Change Password, you can change your password Please keep your password safe, private and confidential (11) Member Portal - Logout 14
CLAIMS SUBMISSION PROCESS
CLAIMS SUBMISSION PROCESS Part 4: Differences Between ECP And LOG ECP LOG Guarantee amount No Yes Pre-Approved No Yes Hospital to contact AIA Yes No There is a time frame to revert to hospital Yes (within
More informationMember Online Service Guide
Member Online Service Guide Employee Benefits Provider of Choice Member Online Service Manulife's Member Online Service brings you the convenience of managing your MPF and ORSO account(s) and Group Life
More informationAIA Singapore Launches FIRST-IN-MARKET Mobile Application for Employees to View Their Employee Benefits and Submit Insurance Claims on the Go
AIA Singapore 1 Robinson Road, AIA Tower Singapore 048542 T : 1800 248 8000 AIA.COM.SG Real change to health begins at AIAVitality.com.sg Media Release FOR IMMEDIATE RELEASE AIA Singapore s innovation
More informationSupplier Registration: Real Estate Broker-Agent
Supplier Registration: Real Estate Broker-Agent Quick Reference Guide 2016 Fannie Mae. Trademarks of Fannie Mae. 1 Registering as a Broker or Agent Registering in ProcureOne enables Fannie Mae to contact
More informationInstructions for Dominican s Financial Aid Portal
Office of Financial Aid 50 Acacia Avenue, San Rafael, CA 94901-2298 Telephone: (415) 257-1350 Email: finaid@dominican.edu Fax: (415) 485-3294 Web site: www.dominican.edu/financialaid Instructions for Dominican
More informationINVESTOR PORTFOLIO SERVICE (IPS) ONLINE USER GUIDE
INVESTOR PORTFOLIO SERVICE (IPS) ONLINE USER GUIDE HELPING HAND. It s important to keep a close eye on your investments, so we do all we can to lend a helping hand. That s why we ve put together this step-by-step
More informationAetna International Inpatriate Insurance Orientation
Aetna International Inpatriate Insurance Orientation Alyssa Januszewski February 2019 Agenda Medical Plan Overview Plan Enrollment Benefit Enrollment Changes Plan Coverage Pharmacy Shipping Option Additional
More informationTake advantage of convenient Lake City Bank services like Internet
Open a new Lake City Bank checking account at any one of our convenient office locations or online at www.lakecitybank.com. Stop using your old checking account. But don t close your old checking account
More informationGilsbar Flexible Spending Accounts
Gilsbar Flexible Spending Accounts Gilsbar Flexible Spending Accounts Medical Reimbursement Plan Maximum: $2,650 Dependent Care Account Maximum: $5,000 MANAGE YOUR ACCOUNT ONLINE 24/7 AT WWW.MYGILSBAR.COM!
More informationPRODUCTS AND SERVICES GUIDE INFORMATION ABOUT THE TRANSFER OF YOUR PERSONAL ACCOUNT FROM ALOSTAR TO CADENCE BANK. A division of Cadence Bank, N.A.
PRODUCTS AND SERVICES GUIDE INFORMATION ABOUT THE TRANSFER OF YOUR PERSONAL ACCOUNT FROM ALOSTAR TO CADENCE BANK. A division of Cadence Bank, N.A. WELCOME TO CADENCE BANK. WE ARE VERY PLEASED TO INTRODUCE
More informationCustomer Guide. Don t just be good with money, be MoneyBrilliant
Customer Guide Welcome to MoneyBrilliant. Your Financial Partner has invited you to use the MoneyBrilliant service and to share your MoneyBrilliant information with them. They can work with you and provide
More informationHealth & Your Fingertips
P 800.553.8635 www.allegeant.net Health & Wellness @ Your Fingertips Allegeant welcomes you to Sheppard Pratt Health System s 2017-2018 Benefits & Wellness Fair! At Allegeant, we are your resource for
More informationGet connected. A how to guide to your Alliance Trust Savings platform
Get connected A how to guide to your Alliance Trust Savings platform 2 Get connected with Alliance Trust Savings As an Alliance Trust Savings customer, you have 24/7 secure online access to your Account(s).
More informationAetna International Expatriate Medical Insurance Orientation
Aetna International Expatriate Medical Insurance Orientation Alyssa Januszewski November 2018 Agenda Medical Plan Overview Plan Enrollment Benefit Enrollment Changes Plan Coverage Pharmacy Shipping Option
More information1. Welcome to BenefitBridge. To access the BenefitBridge portal, login to BenefitBridge from the internet. 2. In the internet address bar, type:
1. Welcome to BenefitBridge. To access the BenefitBridge portal, login to BenefitBridge from the internet. 2. In the internet address bar, type: www.benefitbridge.com/egusd 1 1. If you are a returning
More informationDependent Care Account and Debit Card Information
Dependent Care Account and Debit Card Information Dependent Care Account (DCA) What is a Dependent Care Account? (DCA) Much like the Health FSA, the Dependent Care Flexible Spending Account under IRC Section
More informationWelcome to Aetna International How to get the most from your benefits I (5/17) aetnainternational.com
Welcome to Aetna International How to get the most from your benefits 46.02.330.1 I (5/17) aetnainternational.com It s time to put your benefits to work. We re here to help make it easy. What to do right
More informationRetail Internet Banking
Retail Internet Banking Frequent Asked Questions Version 3.0 Thank you for using QNBALAHLI individual internet banking. Kindly note that the following information is intended to help the bank customers
More informationYOUR CIGNA JOURNEY. Expatriate Employees /15 Offered by: Cigna Health and Life Insurance Company or its affiliates.
YOUR CIGNA JOURNEY Expatriate Employees Offered by Cigna Health and Life Insurance Company, or its affiliates. 112366-154078 11/15 Offered by: Cigna Health and Life Insurance Company or its affiliates.
More informationElectronic Access to Securities Information (easi):
Electronic Access to Securities Information (easi): 1. What is easi? Easi (Electronic Access to Securities Information) is a convenient, easy to operate internet based facility, which allows registered
More informationTRAVEL PORTAL INSTRUCTIONS
TRAVEL PORTAL INSTRUCTIONS Date: June 22, 2018 Version: Version 3.1 Prepared By: Berkley Canada Table of Contents 1 ACCESSING THE PORTAL... 3 1.1 LOGIN & LOGOUT... 3 1.2 RESET YOUR PASSWORD... 3 2 THE
More informationMaine Chapter of the Healthcare Financial Management Association. MaineCare Provider Relations
Maine Chapter of the Healthcare Financial Management Association MaineCare Provider Relations Agenda New Drug Testing Laboratory Codes Improve your Search for Prior Authorization (PA) Completing Pathways
More informationCognizant Technology Solutions FAQs
Cognizant Technology Solutions FAQs A. Web Portal Registration How do I register? Simply Visit www.aetnainternational.com, click Member under the Secure Login box. Choose the login/register button in Members
More informationElectronic Access to Securities Information (easi):
Electronic Access to Securities Information (easi): 1. What is easi? Easi (Electronic Access to Securities Information) is a convenient, easy to operate internet based facility, which allows registered
More informationOverseas Student Health Cover Support when you need it
Allianz Global Assistance Overseas Student Health Cover Support when you need it 1 Welcome to OSHC While you are away from your home country, accidents and illness may happen, resulting in expensive medical
More informationPlan Sponsor s How-To Guide
Plan Sponsor s How-To Guide Table of Contents Description Location Employer Request for Service Form Slide 3 Enroll/Terminate a Participant Slide 4 Navigating the Employer Site Slide 5-9 Navigating the
More informationBusiness Mobile Banking Quick Reference Guide
i Business Mobile Banking Table of Contents Business Mobile Banking 1 Downloading the App 1 Requirements 1 Log On 1 View Account Balances and Transaction History 2 Transfer Internal Funds 2 Initiate ACH
More informationTo Enable Access to Encompass LO Connect: 1. On the Encompass menu bar, click Encompass, and then click Settings.
Using Encompass Loan Officer Connect Encompass Loan Officer (LO) Connect is an extension of Encompass that provides loan originators with quick, secure access to loan files. Encompass LO Connect enables
More informationNew claims administration service from Aetna for medical services rendered outside the United States of America
United Nations Secretariat 4 October 2005 English only ST/IC/2005/55 Information circular* To: From: Subject: Staff members and retired staff members residing outside the United States of America who participate
More informationYour Guide to the Personal Finance Portal (PFP)
Your Guide to the Personal Finance Portal (PFP) Introduction to the Personal Finance Portal Access to the Personal Finance Portal (PFP) is provided as part of our Ongoing Service for investment customers.
More informationWelcome to SWACU! This New Member Guide will ensure you can use your Southwest Airlines Federal Credit Union membership to the fullest!
Welcome to SWACU! This New Member Guide will ensure you can use your Southwest Airlines Federal Credit Union membership to the fullest! Southwest Airlines Federal Credit Union Federally Insured by the
More informationLogin and Trading Demo for SBISMART Android App.
Login and Trading Demo for SBISMART Android App www.sbismart.com This is the home screen of SBISMART android app for logging into your trading and demat account. Now, for logging in you have to enter the
More informationThird Party Administrator (TPA) Guide to CONNECT
Third Party Administrator (TPA) Guide to CONNECT TABLE OF CONTENTS Table of Contents... 2 1. Introduction... 3 1.1 Guide Instructions... 3 1.2 CONNECT System Overview... 3 2. Navigate CONNECT as a TPA...
More informationRegistration page on PayFlexDirect.com
1 2 Registration page on PayFlexDirect.com When a Retiree visits https://retiree.payflexdirect.com/employeelogin.aspx for the first time, they must register their account. The member will need to click
More informationADVISOR GUIDE. Building Your GSC Health Assist Business An Insider s Guide FOR ADVISOR USE ONLY. Plans provided by Green Shield Canada (GSC)
ADVISOR GUIDE Building Your GSC Health Assist Business An Insider s Guide FOR ADVISOR USE ONLY Plans provided by Green Shield Canada (GSC) WHO WE ARE GREEN SHIELD CANADA (GSC) IS DIFFERENT. AND THAT S
More informationGet to know your benefits. State of Florida 2018 Benefits Guide. welcometouhc.com/florida
Get to know your benefits. State of Florida 2018 Benefits Guide welcometouhc.com/florida Knowing your benefits helps you make more informed choices. By understanding your benefits, you can select the coverage
More information3) Select the appropriate time zone, country and postal code for where you reside
Employee Resources COMPANY EMAIL 1) Go to https://mail.arsconnects.com/login.aspx 2) Log into the system: Username: firstname.lastname@arsconnects.com Example: (robert.smith@arsconnects.com) Password:
More informationDoD NAF HBP. Benefits Overview for Retirees Effective January 1, November 6 December 1 click on retirees blue tab
DoD NAF HBP Benefits Overview for Retirees Effective January 1, 2018 November 6 December 1 www.nafhealthplans.com click on retirees blue tab Conference Call #: 844-712-3250 passcode: 94500945 Good News
More informationAll-in-one protection for your employees
Employee benefits All-in-one protection for your employees Product Brochure Why choose AXA 1 employee benefits? Employee benefits complement the remuneration package to your staff, the most valued asset
More informationi / Eastern Surgical Associates /' jg X Specialiringin Minimally Invasive PATIENT INFORMATION T laparcscopies. Robotic Sutgety
i / Eastern Surgical Associates /' jg X Specialiringin Minimally Invasive PATIENT INFORMATION T laparcscopies. Robotic Sutgety Patient Name Last First MI Address City State Zip Phone Sex Race Marital Status
More informationUniversity of Michigan Member Guide
University of Michigan Member Guide 2012-2013 Preparation, Protection and Assistance for Healthy International Travel Administered by: THIS PAMPHLET CONTAINS A BRIEF SUMMARY OF THE FEATURES AND BENEFITS
More informationAIA Singapore. Frequently Asked Questions Letter of Guarantee Service for AIA HealthShield Gold Series Policyholder
Frequently Asked Questions Letter of Guarantee Service for AIA HealthShield Gold Series Policyholder 1. What is a Letter of Guarantee ( LOG )? The LOG is a letter issued by AIA Singapore Private Limited
More informationSmart Exit Digital Process for FundsAtWork
Smart Exit Digital Process for FundsAtWork Help guide At Momentum we are always innovating and looking for ways to improve our processes and make our clients lives easier. With that in mind we ve developed
More informationSpecial Care SM. Helping lower-income individuals and families afford health care benefits. A Guaranteed Issue Health Insurance Plan for Individuals
Special Care SM A Guaranteed Issue Health Insurance Plan for Individuals Helping lower-income individuals and families afford health care benefits Basic hospitalization issued by Capital BlueCross; medical
More informationWelcome to. Consumer Account Switch Guide
Welcome to Consumer Account Switch Guide Electronic Transaction Checklist Electronic Credits: List all electronic credits to your business account(s). Credit Type Payroll Social Security Unemployment Retirement
More informationSecure Website Encompass Loan Center
What is housed in this website? NOVA Home Loans uses a secure website where you can access your NOVA loan documents 24-hours a day. In this secure website, you will find the documents associated with your
More informationItasca Bank Mobile Deposit FAQ
Itasca Bank Mobile Deposit FAQ We have collected answers to the most frequently asked questions for you to refer to. But if you do not find what you are looking for here, or need additional information,
More informationdent HEALTH Assistance
STUDENT Health Internation dent HEALTH Assistance The comprehensive insurance solution for international students Your user-friendly guide T able of contents Your IHTTI insurance plan... 3 Table of benefits...4
More informationKETs Technology Centres Management. [ Quick Guide ]
KETs Technology Centres Management [ Quick Guide ] Last Update: 4 December 2017 Contents Introduction 1 Consulting/Updating the List of KETs Technology Centres 2 Consulting KETs Technology Centres... 3
More informationHealth Insurance Ready Reckoner
Health Insurance Ready Reckoner INTRODUCTION Insurance, claims, reimbursements and hospitalization - none of us really look forward to these. And usually, you d prefer to not have the need to know anything
More informationParticipant Reference Guide
Participant Reference Guide Welcome to FlexSystem and to the tax saving benefits of a Section 125 Cafeteria Plan. We hope you will find FlexSystem to be an efficient and valuable service. Our Participant
More informationHealth Insurance Ready Reckoner
Health Insurance Ready Reckoner INTRODUCTION Insurance, claims, reimbursements, hospitalization-none of us really look forward to these. And usually, you d prefer to not have the need to know anything
More informationEmployee Online Enrollment User Guide
Employee Online Enrollment User Guide Welcome to Online Enrollment! In this guide, you will find information and step-by-step instructions on how to enroll in your benefits. Table of Contents Before you
More informationAIG GlobalHealth Expatriate Medical Insurance Member Guide
AIG GlobalHealth Expatriate Medical Insurance Member Guide Important notes for using the Member Card: Use of the AIG GlobalHealth Member Card constitutes acceptance of the terms and conditions of this
More informationGilsbar Health Reimbursement Arrangement (HRA)
Gilsbar Health Reimbursement Arrangement (HRA) Thank you for choosing to participate in the Health Care Reimbursement Account. Your plan is administered by Gilsbar, LLC. Lincoln County Government s Group
More informationOnline Presentment and Payment FAQ s
General Online Presentment and Payment FAQ s What are some of the benefits of receiving my bill electronically? It is convenient, saves time, reduces errors, allows you to receive bills anywhere at any
More informationGroup Hospital & Surgical Policy ( Policy )
Group Hospital & Surgical Policy ( Policy ) Thank you for insuring with Chubb Insurance Malaysia Berhad (formerly known as ACE Jerneh Insurance Berhad) ( Chubb ). Please note that this handbook is for
More informationIkano Online Credit Approval
Ikano Online Credit Approval 1(21) Table of Contents Part 1. An introduction to the Ikano Online Credit Approval system... 3 Part 2. Logging into the system... 3 Part 3. Creating a new application... 4
More informationWelcome to the CenterPoint Energy Savings Plan
Welcome to the CenterPoint Energy Savings Plan Quick Guide The CenterPoint Energy Savings Plan is a valuable benefit designed to help support your retirement savings strategy. This guide provides highlights
More informationWelcome to Aetna Global Benefits. Benefits. International Healthcare Plan EU (11/09)
Welcome to Aetna Global Benefits International Healthcare Plan Aetna Global Benefits 46.02.914.1-EU (11/09) Experience the AGB difference The AGB difference 1 International Healthcare Plan overview 2 First-class
More informationWELCOME. Medical Benefits Abroad. Offered by: Cigna Health and Life Insurance Company or its affiliates a 10/18
WELCOME Medical Benefits Abroad Offered by: Cigna Health and Life Insurance Company or its affiliates. 887136 a 10/18 Everything you need to rest easy when you travel internationally on company business.
More informationCommunity Health Network of CT, Inc.
PRPRE0024-0712 Clear Coverage Online Authorizations Outpatient Surgery Community Health Network of CT, Inc. A New Way to Request Authorizations As of July 31, 2012, there are now three options for requesting
More informationFlexible Spending Account Enrollment Guide
Limited Use Flexible Spending Account Paying for dental and vision expenses is now easier and less expensive with a Limited Use Flexible Spending Account (FSA) from ConnectYourCare. What is a Flexible
More informationHLeBroking FAQ. There are also additional benefits only for HLeBroking via Internet, such as:
Q1. What is HLeBroking? A1. HLeBroking allows you the flexibility of placing your orders (buying & selling of shares) either through a phone call to our trading hub or via the Internet. Our professional
More informationAetna Membership Handbook Individual Health Insurance. Aetna Health Insurance (Thailand) Public Company Limited. aetna.co.th
Aetna Membership Handbook Individual Health Insurance Aetna Health Insurance (Thailand) Public Company Limited aetna.co.th Contents Benefits and Coverage for Aetna Members 2 Inpatient Treatment (IPD) Outpatient
More informationGilsbar Flexible Spending Accounts
Gilsbar Flexible Spending Accounts Medical Reimbursement Plan Maximum: $2,600 Dependent Care Account Maximum: $5,000 Thank you for choosing to participate in the Health Care or Dependent Care FSA or HRA.
More informationYour life, your freedom
Health Your life, your freedom GLOBALCARE HEALTH PLAN A comprehensive international health insurance plan that offers optimal worldwide coverage for your medical needs. Whether you live in Singapore or
More informationNote: If you have more than one BenefitWallet account, you can access them with the same User ID and Password.
JOHN J 123 MAIN STREET RENO NV 89509 December 3, 2018 Account Number: 95000000000770 E Dear JOHN : PL Welcome to your BenefitWallet Health Savings Account (HSA), a valuable tool to pay for your current
More information2018 OPEN ENROLLMENT AIR PRODUCTS AND CHEMICALS, INC. Capital BlueCross is an Independent Licensee of the BlueCross BlueShield Association
2018 OPEN ENROLLMENT AIR PRODUCTS AND CHEMICALS, INC. Capital BlueCross is an Independent Licensee of the BlueCross BlueShield Association Welcome Your Coverage Using MyPlan Advisor More Than Health Insurance
More informationWELCOME TO BETHPAGE. Extraordinary value and service, anytime, anywhere.
WELCOME TO BETHPAGE Dear Member: Welcome and Congratulations! You are now a member of Long Island s premier community financial institution. At Bethpage, we re built to give you more because we re a credit
More informationBe certain your secondary ClaimLinx ID card matches the below sample. If it does not you will need to read a different member packet.
Welcome to! We are so happy to have you as a member. Our company specializes in helping businesses change the way they purchase health insurance so they can provide comprehensive benefits at an affordable
More informationAT A GLANCE. Flexible Spending Accounts. brought to you by: Summary - Combined Health FSA and DC FSA - Run-Out Period (rev
AT A GLANCE Flexible Spending Accounts brought to you by: Summary - Combined Health FSA and DC FSA - Run-Out Period (rev 2016.10.28) Health FSAs and Dependent Care FSAs This document is a summary of the
More information- Public Bank ATM/CDM RM FPX (Financial Process Exchange) RM MobiltyOne * RM EPay * RM MPay Authorised Agent * RM1.
1. What is this product about? MPay Balance Account is an account that you can open online, anytime and anywhere without going into a physical office, giving you immediate usage of the account. Once you
More informationeworkerscomp-frequently Asked Questions (FAQ s)
Accessing eworkers Comp Navigating Home Page 1. What is eworkerscomp? eworkerscomp is Specialty Workers Compensation s new Quote and Bind system replacing the current PEGA system. 2. How do I sign up?
More informationONEVIEW LIFE USER GUIDE
ONEVIEW LIFE USER GUIDE How to make the most of this client management portal April 2019 Contents 1. HOW TO LOG IN 4 1.1 Access OneView Life via Adviser Advantage 4 1.2 Access OneView Life via Illustrator
More informationTake the Wheel. Benefits for the Road Ahead Open Enrollment Highlights Brochure
Take the Wheel Benefits for the Road Ahead 2017 Open Enrollment Highlights Brochure Start Your Engines This is your annual opportunity to ensure you and your family have the benefit coverage you need.
More informationWright State University. Managing Your Medical Plan
Wright State University Managing Your Medical Plan 2016 Medical Plans Benefit Year: 1/1/2016 12/31/2016 In-Network 90/10 Plan 80/20 Plan HDHP Calendar Year Deductible Co-Insurance Out-of Pocket Maxi $125/$250
More informationNON-PORTFOLIO APPLICATION USER GUIDE
Buy-to-let mortgages - Non-portfolio NON-PORTFOLIO APPLICATION USER GUIDE July 2018 About Paragon Paragon offer a range of of non-portfolio buy-to-let mortgages aimed at landlords with small portfolios.
More informationFrequently Asked Questions
Welcome to CGI ProperPay! CGI ProperPay analyzes medical claims using industry standard and proprietary edits and advanced algorithms, and cross-claim/historical claim analysis to identify hidden patterns,
More informationAccount Aggregation CLIENT GUIDE
CLIENT GUIDE Account Aggregation As a Morgan Stanley client, you can now conveniently view your accounts from other financial institutions on Morgan Stanley Online or by using the Morgan Stanley Mobile
More informationFlexible Spending Account (FSA) Frequently Asked Questions
Healthcare FSA and Limited Purpose FSA Questions Am I eligible to participate in a healthcare or limited purpose FSA? All benefit eligible employees are eligible to participate, including OPS employees.
More informationClaim Investigation Submission Guide
Claim Investigation Submission Guide August 2017 Independence Blue Cross offers products through its subsidiaries Independence Hospital Indemnity Plan, Keystone Health Plan East, and QCC Insurance Company,
More informationManage Your Account. User Guide. Retirement planning made easier by Legal & General
Manage Your Account User Guide Retirement planning made easier by Legal & General Contents What is Manage Your Account (MYA)? 2 How does it work? 3 Why use MYA? 3 Manage Your Account step by step 4 Starting
More informationWashington Health Benefit Exchange. 5.0 Washington Healthplanfinder System Release
5.0 Washington Healthplanfinder System Release September, 2017 5.0 System Release Outage September 2017 September 2017 Sunday Monday Tuesday Wednesday Thursday Friday Saturday 1 2 3 4 5 6 7 8 9 Washington
More informationGeoBlue Global Health and Safety Services
GeoBlue Global Health and Safety Services Available 24 hours a day, 365 days a year Pre-trip Planning If you are traveling with a medical condition, it is important to plan ahead. If you have a medical
More informationNote: If you have more than one BenefitWallet account, you can access them with the same User ID and Password.
JOHN J 123 MAIN STREET RENO NV 89509 December 6, 2018 Account Number: 95000000000778 E Dear JOHN : PL Welcome to your BenefitWallet Health Savings Account (HSA), a valuable tool to pay for your current
More informationWHO WE ARE. A collaboration between MoneySENSE, the national financial education programme, and Singapore Polytechnic.
WHO WE ARE A collaboration between MoneySENSE, the national financial education programme, and Singapore Polytechnic. We conduct free and unbiased financial talks/workshops at workplace and public venues
More informationYour Guide to GeoBlue
New York University Abu Dhabi Your Guide to GeoBlue Welcome to GeoBlue, a program designed to keep you safe and healthy as you travel the world. Your GeoBlue health insurance plan features a full range
More informationCongratulations on opening a
Congratulations on opening a Health Savings Account! Let Let us help us help you you manage manage your your account account easily, easily, efficiently and and securely. 02/2013 01/2014 - CeB + Stacked
More informationBe certain your secondary ClaimLinx ID card matches the below sample. If it does not you will need to read a different member packet.
ClaimLinx Phone (800) 858-1772 or (513) 677-6262 Fax (800) 858-1913 or (513) 677-6263 help@claimlinx.com Welcome to ClaimLinx! We are so happy to have you as a member. Our company specializes in helping
More informationYour Health Benefit Options. Retirees CECIL COUNTY PUBLIC SCHOOLS. Cecil County Public Schools Your Health Benefit Options Retirees C1
Your Health Benefit Options CECIL COUNTY PUBLIC SCHOOLS Retirees 2015 2016 Cecil County Public Schools Your Health Benefit Options Retirees C1 Table of Contents Welcome... 1 How the Preferred Provider
More informationWhat to expect with PayFlex
What to expect with PayFlex Detailed information about one or more of the following reimbursement accounts: Health care flexible spending account (FSA) Dependent care FSA Health reimbursement arrangement
More informationEnrolling as a New Employee or Newly Eligible for Benefits Employee
Enrolling as a New Employee or Newly Eligible for Benefits Employee If enrolling dependents, you will need to provide the following information and documentation: Marriage Certificate or Oregon Certificate
More informationManage your account online Lghealthretire.org puts your financial future at your fingertips.
LG Health Retirement Plans Plan today for tomorrow s retirement Manage your account online Lghealthretire.org puts your financial future at your fingertips. The LG Health Retirement Plans website, lghealthretire.org,
More informationRetirement Services Participant Online Navigation Guide
Retirement Services Participant Online Navigation Guide Table of Contents Accessing the Website... 3 My Plan Dashboard... 5 View Investments... 8 Manage My Account... 9 Plan Statements & Forms... 12 Tools
More informationPRODUCT SUMMARY FOR PREFERREDCARE PLUS POLICY - (Enhanced Group Hospital & Surgical Insurance)
PRODUCT SUMMARY FOR PREFERREDCARE PLUS POLICY - (Enhanced Group Hospital & Surgical Insurance) SINGAPORE UNIVERSIY OF SOCIAL SCIENCES POLICY NO. 3043158 PRODUCT INFORMATION Welcome to AVIVA Managed Care
More informationHomePath Online Offers Guide for Listing Agents
HomePath Online Offers Guide for Listing Agents 2016 Fannie Mae. Trademarks of Fannie Mae. June 2016 1 Table of Contents Introduction... 3 HomePath Online Offers User Support... 3 Registration and Login...
More informationWelcome to your. Health Savings Account (HSA)
Welcome to your Health Savings Account (HSA) Welcome Thank you for opening a Health Savings Account (HSA) administered by National Benefit Services (NBS). We are here to help you and your family understand
More informationWelcome to Compass Medical!
ELECTRONIC FORM DISCLAIMER: Compass Medical is deeply committed to protecting our patient's rights to privacy and safeguarding patient information. Please know we are working hard to bring our patients
More informationHealth Reimbursement Account & Section 125 Cafeteria Plan Take Care Debit Card Policy & Procedures: Campbell Clinic Plan Year: January to December
Health Reimbursement Account & Section 125 Cafeteria Plan Take Care Debit Card Policy & Procedures: Campbell Clinic Plan Year: January to December This manual covers your company s specific plan design
More information