Policyholder may contact any licensed Insurance Broker for further information Issued by IBAI in policy holder s interest
|
|
- Maurice Martin
- 5 years ago
- Views:
Transcription
1
2 Dear Policyholders, Do you know your interest is protected in all Insurance policies through defined Regulations known as IRDAI (Protection of Policyholders Interest) Regulations 2017.
3 The objective of this regulations is to: 1. To ensure that interests of insurance policyholders are protected. 2. To ensure that insurers, distribution channels and other regulated entities fulfil their obligations towards policyholders and have in place standard procedures and best practices in sale and service of insurance policies. 3. To ensure policyholder-centric governance by insurers with emphasis on grievance redressal.
4 Is it applicable to Specific policyholders? No, IRDAI (Protection of Policyholders Interest) is applicable to all policyholders be Individual or Corporate.
5 Why it is after 20 years of privatization of Insurance sector? No, it is applicable since 2002 but it is revised due to change in the insurance scenario. Earlier it was known as IRDA (Protection of Policyholder Interest) Regulations Now it is IRDAI (Protection of Policyholders Interest) Regulations 2017.
6 IRDAI (Protection of Policyholders Interest) Regulations 2017 it to Protect the interest only at the time of claim? Reg (6) No, not only at the time of claim but also It protects the Interest: At the time of sale of the insurance products At the time of issuing the policy After sale service in respect of policy document
7 How regulations protects the Interest before the sale of the insurance products? Reg 6 (2,3,4,5) Insurers shall take steps 1. For enhancing insurance awareness so as to educate prospects 2. To prevent mis-selling 3. To make fully aware the buyer of the insurance policy about the benefits of the products
8 How to verify the features of the Product offered by the Insurers / Insurance Intermediaries /Agent? Reg (7) Under theses regulations (Protection of Policy Holders Interest) 1. Every Insurer shall place in its website the terms and conditions of every insurance products which is also available at IRDA website with unique Id number. 2. You are advised to compare the wordings displayed at website and explained to you.
9 Insurance Broker is the only channel / intermediary who represents policy holder.
10 Under a General Insurance Policy, Insurance Company shall appoint surveyor within 72 hours of the receipt of intimation from the policy holder.
11 Wherever documents are available in public domain or with a public authority, the surveyor/insurance company shall obtain them.
12 The insurance company/surveyor shall within 7 days of the claim intimation, inform the policy holder list of the essential documents and other requirements to be submitted in support of the claim.
13 The surveyor shall start the survey immediately or within 48 hours of his appointment unless there is a contingency that delays immediate survey.
14 Interim report of the physical details of the loss shall be recorded and uploaded/forwarded to the insurance company within the shortest time but not later than 15 days from the date of first visit of the surveyor.
15 A copy of the interim report of surveyor shall be furnished by the insurance company to the insured/claimant, if he so desires.
16 The surveyor shall submit his final report to the insurance company within 30 days of his appointment.
17 A copy of the surveyor s report shall be furnished by the insurer to the policy holder, if he so desires.
18 In case of Large Risks, the surveyor shall submit the final report to the insurance company within 90 days of his appointment.
19 Claims shall be settled by the insurance company within 30 days of receipt of final survey report and/or the last relevant and necessary document as the case may be.
20 It is the duty of the insurance company to furnish to the policy holder, free of charge, within 30 days of the acceptance of a proposal, a copy of the proposal submitted by the policy holder.
21 Life Insurer has to disclose the following information s to policyholders Reg 8 1. Section 45 of the Insurance Act: Policy not to be called in question on ground of mis-statement after 3 years 2. Benefits of nomination u/s 39; Do not miss to mention the name of the nominee 3. Policy should be issued within 15 days or any communication with the proposer 4. If proposal is not accepted the premium should be refunded within 15 days
22 In case of a Life insurance policy, a life insurance policy shall clearly state: (i) the name and UIN allotted by the Authority for the product governing the policy, its terms and conditions; name, code number, contact details of the person involved in sales process.
23 In case of a Life Insurance Policy, policy holder has 15 days free look period from date of receipt of policy copy and 30 days in case of electronic policies and policies obtained through distance mode to review terms and cancel the same if he so desires.
24 In case of a claim under a Life Insurance Policy, any queries or requirement of additional documents, shall be raised all together and not in a piece-meal manner, within a period of 15 days of the receipt of the claim.
25 A death claim under a life insurance policy shall be paid or be rejected or repudiated giving all the relevant reasons, within 30 days.
26 If there is delay on the part of Insurance company beyond the timelines mentioned in regulations, the insurance company shall pay interest at a rate, which is 2% above bank rate from the date of receipt of last necessary document.
27 If you are unhappy with your Insurance Company - Approach the Grievance Redressal Officer of the Company Give your complaint in writing along with the necessary supporting documents Take a written acknowledgement of your complaint with the date The Insurance Company should deal with your complaint within 15 days If this does not happen or if you are unhappy with their recommended solution you can choose the other available channel to escalate the complaint to IRDAI for taking by with the company for reconsideration
28 Channels for Complaints offered by IRDAI - IGMS (Integrated Grievance Management System) registering a complaint at IGCC (IRDAI Grievance Call Centre) Calling Toll Free Number or to complaints@irda.gov.in Letter to Consumer Affairs Department, Grievance Redressal Cell, Insurance Regulatory and Development Authority of India, Sy No 115/1, Financial District, Nanakramguda, Gachibowli, Hyderabad IRDAI facilitates resolution of policyholders grievances by insurers but does not investigate into or adjudicate upon complaints
29 Options for unresolved or unsatisfactorily resolved complaints - Insurance Ombudsman Only for personal lines of Insurance Complaint in writing should be made to the concerned Ombudsman as per the jurisdiction under Redressal of Public Grievance Rules, 1998 Complaint must be grounds as per Redressal of Public Grievance Rules, 1998 Any partial or total repudiation of claims by any of claims by an insurer Any dispute about premium paid or payable in terms of the policy Any dispute on the legal construction of the policies as far as it relates to claims Delay in settlement of claims Non Issuance of any insurance document after payment of premium Please note IRDAI is not the Appellate Authority on decisions of Insurance Ombudsman.
30 This is the first of series on policy holder awareness initiated by IBAI. IBAI continuously strives to bring the best in interest of policy holder, this is an attempt in that direction.
31 Thank You
Rights and Duties of the Policyholder
Rights and Duties of the Policyholder Objective: The Objective of this document is to list the rights and duties of the policyholder through the policy life cycle. Rights of the Policyholder 1. Issuance
More informationPolicy on Protection of Policyholders Interest
ACKO GENERAL INSURANCE LIMITED Policy on Protection of Policyholders Interest INDEX Sr. No. Particulars Page No. 1 Introduction 3 2 Definitions 3 3 Insurance Awareness 4 4 Service Parameters & turnaround
More informationFUTURE GENERALI INDIA INSURANCE COMPANY LIMITED
Future Generali India Insurance Company Ltd FUTURE GENERALI INDIA INSURANCE COMPANY LIMITED GRIEVANCE REDRESSAL POLICY GRIEVANCE REDRESSAL POLICY 1. INTRODUCTION Future Generali India Insurance Company
More informationGRIEVANCE REDRESSAL POLICY
1. Introduction GRIEVANCE REDRESSAL POLICY ( Company ) believes that excellence in customer service is the most important tool for sustained business growth. As a service organization, customer service
More informationGrievance Redressal Mechanism. All queries, requests and complaints, raised by Customers are dealt with courtesy, accuracy and resolved in time.
1 Grievance Redressal Mechanism I. Objective: The objective of the policy shall be to ensure that: All Customers are treated fairly at all times. All queries, requests and complaints, raised by Customers
More informationRELIANCE NIPPON LIFE INSURANCE COMPANY LIMITED
RELIANCE NIPPON LIFE INSURANCE COMPANY LIMITED Policy on Redressal of Policyholder Grievances Version: 1.5 Date: 30 Jun 17 Objective: A key intent of Reliance Nippon Life Insurance Company Ltd. (hereinafter
More informationProtection of Policyholders Interests Policy
Protection of Policyholders Interests Policy Version 1.1 Page 1 Policy Approved By Board of Directors Version Control Index: Version No. 1.0 August 11, 2017 Version No. 1.1 August 10, 2018 Version 1.1
More informationFUTURE GENERALI IMMEDIATE ANNUITY PLAN (UIN: 133N006V02) Policy Preamble
FUTURE GENERALI IMMEDIATE ANNUITY PLAN (UIN: 133N006V02) Policy Preamble Future Generali India Life Insurance Company Ltd ( hereinafter called the Company), having received a proposal and declarations
More informationThank You for opting Max Life Term Plus Rider (A Non- Linked Rider). We request you to go through the enclosed Rider.
PART A FORWARDING LETTER (WITH FREE LOOK CLAUSE) Branch< > Policy No.: < > Telephone: < > Dear Mr/Ms. , Thank You for opting Max Life Term Plus
More informationPolicy on Redressal of Policyholder Grievances. (Version 1.1)
Policy on Redressal of Policyholder Grievances (Version 1.1) 1 Objective At Reliance Life Insurance Company Limited (RLIC), we believe in providing the best of services to our customers and channel partners.
More informationPOLICY FOR PROTECTION OF INTERESTS OF POLICYHOLDERS. TATA AIG General Insurance Co. Ltd. POLICY FOR PROTECTION OF INTERESTS OF POLICYHOLDERS
POLICY FOR PROTECTION OF INTERESTS OF POLICYHOLDERS Page 1 of 6 Abbreviations Tata AIG IRDAI PPC PPI TAT Tata AIG General Insurance Company Ltd Insurance Regulatory and Development Authority of India Policyholders
More informationA promise of compensation for specific potential future losses in exchange for a periodic payment. Insurance is designed to protect the financial
INSURANCE OMBUDSMAN A promise of compensation for specific potential future losses in exchange for a periodic payment. Insurance is designed to protect the financial well-being of an individual, company
More informationAPOLLO MUNICH HEALTH INSURANCE COMPANY LIMITED POLICY FOR PROTECTION OF POLICYHOLDERS INTERESTS. Version 1.1
APOLLO MUNICH HEALTH INSURANCE COMPANY LIMITED POLICY FOR PROTECTION OF POLICYHOLDERS INTERESTS Version 1.1 Table of Contents Serial No. Contents Page No. 1 Background 3 2 Preliminary 3 3 Definitions 3
More informationPolicy for Protection of Interests of Policy Holders
Policy for Protection of Interests of Policy Holders (Including Insurance Awareness & Grievance Redressal) Version Control Change Log Approved by Board of Directors Version Date Particular 1.0 November
More informationGRIEVANCE REDRESSAL POLICY
GRIEVANCE REDRESSAL POLICY Contents Introduction... 3 Objective... 3 Scope... 3 Classification of Complaint/ Grievance, Request, Escalated Request and Query... 3 Complaint/ Grievance... 3 Request... 4
More informationBharti AXA Life Insurance Co. Ltd. Citizens Charter Jan 2014
Bharti AXA Life Insurance Co. Ltd. Citizens Charter Jan 2014 A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our
More informationPolicy Document Bharti AXA Life Dhan Varsha Non Linked Limited Pay - Participating Life Insurance Plan. Part B
Part B 1. Definitions: (meaning of technical words used in Policy Document) a) Age is the Age at last birthday in completed years. b) Annualized Premium is aggregate of the premiums for the Policy in a
More informationPolicy on Protection of Policyholders Interests Max Bupa Health Insurance Company Limited. Version: 1 Created in: October 2017
Policy on Protection of Policyholders Interests Max Bupa Health Insurance Company Limited Version: 1 Created in: October 2017 Policy Owner: Head - Customer Service and Operations Reviewed by: Chief Operating
More informationSBI LIFE SARAL PENSION
Part A SBI Life Saral Pension Policy Document (UIN : 111N088V02) SBI Life Insurance Company Limited Registration Number: 111 Regulated by IRDAI POLICY DOCUMENT SBI LIFE SARAL PENSION UIN: 111N088V02 (A
More informationINVESTOR GRIEVANCE REDRESSAL POLICY
INVESTOR GRIEVANCE REDRESSAL POLICY TITLE This Policy shall be called Investor Grievance Redressal Policy. PREAMBLE AND OBJECTIVE a. This Policy is formulated to provide efficient services to the investors
More informationTerms and Conditions- Met 100 Gold / Platinum (Par Whole Life) UIN: - 117N012V01
MetLife India Insurance Company Limited. (Insurance Regulatory and Development Authority Life Insurance Registration No. 117) Registered Office: Brigade Seshamahal, 5, Vani Vilas Road, Basavanagudi, Bangalore
More informationIndiaFirst Life Insurance Co. Ltd. Grievance Redressal Policy
IndiaFirst Life Insurance Co. Ltd. Grievance Redressal Policy About Us: IndiaFirst Life Insurance Company is a joint venture between Bank of Baroda, Andhra Bank and Legal and General (UK). Bank of Baroda
More informationICICI LOMBARD GENERAL INSURANCE COMPANY LIMITED POLICY FOR PROTECTION OF POLICYHOLDER S INTERESTS
Background ICICI LOMBARD GENERAL INSURANCE COMPANY LIMITED POLICY FOR PROTECTION OF POLICYHOLDER S INTERESTS The ability of the insurance industry to achieve its socio-economic objectives depends on the
More informationPolicy Document. SBI Life Insurance Company Limited Regulated by IRDAI PRADHAN MANTRI JEEVAN JYOTI BIMA YOJANA. Group Life Insurance Plan
SBI Life Insurance Company Limited Regulated by IRDAI Policy Document PRADHAN MANTRI JEEVAN JYOTI BIMA YOJANA UIN : 111G102V01 Group Life Insurance Plan Registered & Corporate Office: Natraj, M. V. Road,
More informationFuture Generali India Life Insurance Company Limited. Registration No. 133 FUTURE GENERALI GROUP SUPERANNUATION PLAN (UIN 133N043V01)
FUTURE GENERALI GROUP SUPERANNUATION PLAN (UIN 133N043V01) Future Generali India Life Insurance Company Ltd (which expression includes its assigns and successors, hereinafter called the Company ) has received
More informationPOLICY TITLE. POLICY DETAILS Policy Owner. Policy Author. Approved by. Approved date October, 2017 Version Number 1.4 Reason for Last change
ADITYA BIRLA SUN LIFE INSURANCE COMPANY LIMITED POLICY TITLE Grievances Redressal POLICY DETAILS Owner Complaints Management Team Author Complaints Management Team Approved by holders Protection Committee
More informationPolicy Document- Reliance Nippon Life Term Plan
A non-linked, non-participating, term insurance plan Policy Terms and Conditions and Privileges within referred to This Policy is the evidence of the contract between Reliance Nippon Life Insurance Company
More informationTerms & Conditions Met Money Back Plan UIN: 117N081V01
PNB MetLife India Insurance Company Limited. (Insurance Regulatory and Development Authority Life Insurance Registration No. 117) Registered Office: Brigade Seshamahal, 5, Vani Vilas Road, Basavanagudi,
More informationShriram Life Assured Advantage. UIN-128N067v01 A non linked non participating Single Premium Life Insurance Plan
Shriram Life Assured Advantage UIN-128N067v01 A non linked non participating Single Premium Life Insurance Plan Shriram Life Assured Advantage is a one-time investment and insurance plan where you pay
More informationTABLE OF CONTENTS. Premium Provisions... 2 Policy Premium Premium Discontinuance
GENERAL In this contract, you or your will refer to the owner of this policy and we, us, our, insurer or the company will refer to, or any of its successors. Free-Look Period You will have the right to
More informationAnnexure-VII LIFE INSURANCE CORPORATION OF INDIA. LIC s SINGLE PREMIUM GROUP INSURANCE (WITHOUT PROFIT) (UIN: 512N298V01)
Annexure-VII LIFE INSURANCE CORPORATION OF INDIA (Established by the Life Insurance Corporation Act, 1956) Registration Number: 512 Pension and Group Schemes Department Divisional Office, LIC s SINGLE
More informationPolicy Document Bharti AXA Life Accidental Death Benefit Rider
Part B 1. Definitions: (meaning of technical words used in Rider Document) a) Accident is defined a sudden, unforeseen and involuntary event caused by external and visible means. b) Accidental Death means
More informationTAKAFUL INDUSTRY S CUSTOMER SERVICE CHARTER
TAKAFUL INDUSTRY S CUSTOMER SERVICE CHARTER r 1 P a g e 1. PILLAR 1: TAKAFUL MADE ACCESSIBLE Description Offer an active engagement model wherein a customer is aware of: Multi-channel options & accessibility
More informationCustomer Grievance Redressal Mechanism
Customer Grievance Redressal Mechanism Date: March 21, 2018 Version: 2 0 P a g e Contents 1. Customer Complaint/Query Resolution Process & System... 2 2. Customer Touch Points to register Complaints/Queries...
More informationGRIEVANCE REDRESSAL POLICY
GRIEVANCE REDRESSAL POLICY Date: January 2017 Reviewed on February, 2018 Review on March, 2019 Page 1 of 7 INDEX Sr. No. Table of Contents Page No. 1 Introduction 3 2 Applicability 3 3 Objective 3 4 Definition
More informationTerms and Conditions- MET Suvidha - Regular, Limited & Single Pay UIN:-117N017V01 (A Participating Endowment Policy)
MetLife India Insurance Company Limited. (Insurance Regulatory and Development Authority Life Insurance Registration No. 117) Registered Office: Brigade Seshamahal, 5, Vani Vilas Road, Basavanagudi, Bangalore
More informationAptus Value Housing Finance India Limited. Most Important Terms and Conditions
Aptus Value Housing Finance India Limited The loan finance agreed to between the customers and Aptus, inter alia, would be governed by the following Most Important Terms and conditions. The customers would
More informationCIRCULAR CIR/MRD/ICC/30/ Subject: Investor Grievance Redressal Mechanism
CIRCULAR CIR/MRD/ICC/30/2013 26.09.2013 The Managing Director/Executive Director, All Stock Exchanges. Dear Madam/Sir, Subject: Investor Grievance Redressal Mechanism 1) Reference may be made to CIR/MRD/DSA/03/2013
More informationINSURANCE/TAKAFUL INDUSTRY S CUSTOMER SERVICE CHARTER
INSURANCE/TAKAFUL INDUSTRY S CUSTOMER SERVICE CHARTER Pillar 1 Description Expected Outcome Service Level Target INSURANCE / TAKAFUL MADE ACCESSIBLE Offer an active engagement model wherein a customer
More informationPart A. 3. Call us toll free at our customer service helpline or us at also visit us at
Part A SBI Life Smart Income Protect Policy Document Part A WELCOME LETTER Date: To, > > > > > Contact Details: > Father's Name: > Dear > Customer No. :
More informationPart A > AEGON Religare Premier Endowment Insurance Plan A Non-Linked Participating Plan
AEGON Religare Premier Endowment Insurance Plan A Non-Linked Participating Plan UIN- Part A > We sincerely thank you for being associated with us. We are delighted to present your Policy documents along
More informationPOLICY ON GRIEVANCE REDRESSAL MECHANISM FOR PENSIONERS
POLICY ON GRIEVANCE REDRESSAL MECHANISM FOR PENSIONERS (UPDATED AS ON 31.01.2012) PREAMBLE In the present scenario of the competitive banking, excellence in customer service is the most important tool
More informationShriram Life Group Superannuation Plan A non linked non participating yearly renewable group pension variable insurance plan UIN: 128N064V01
Shriram Life Group Superannuation Plan A non linked non participating yearly renewable group pension variable insurance plan UIN: 128N064V01 As a caring employer you can ensure a prudent financial planning
More informationSBI Life Insurance Company Limited
Your Policy Schedule Welcome to your SBI Life Saral Swadhan + policy and thank you for preferring SBI Life Insurance Company Limited to provide you with insurance solutions. The UIN allotted by IRDAI for
More informationFair Practice Code. Kotak Mahindra Investments Limited is committed to providing service of the highest quality to its clients.
Pages: Page 1 of 7 INTRODUCTION The Reserve Bank of India has drafted the guidelines on Fair Practices Code for Non Banking Finance Companies which sets the fair practices standards when dealing with individual
More informationSBI Life - Smart Money Planner Policy Document (UIN: 111N101V02)
Part A Part A WELCOME LETTER Date: To, > > > > > Contact Details: > Father's Name: > Dear > Customer No. : > Policy No. : > Product Name : < Smart
More informationPOLICY DOCUMENT. Bajaj Allianz Life Insurance Co. Ltd. Policy Document Ver.2(032013) Page 1 of 9
POLICY DOCUMENT This Policy is issued on the basis of the information given and declaration made by the Policyholder in the Proposal Form, which is incorporated herein and forms the basis of this Policy.
More informationFAQ s on Insurance Brokers Regulations FAQ 1, Whether an Insurance Broker can provide any additional services to its clients?
FAQ s on Insurance Brokers Regulations 2018 FAQ 1, Whether an Insurance Broker can provide any additional services to its clients? (reg 27 & 28) Ans 1, Yes an Insurance broker can provide to its clients
More informationSAMPLE. Aditya Birla Sun Life Insurance Empower Pension Plan. Your Policy Details POLICY CHARGES
(Formerly Birla Sun Life Insurance Company Limited) One Indiabulls Center, Tower 1, 16 th Floor, Jupiter Mill Compound, 841, Senapati Bapat Marg, Elphinstone Road Mumbai 400013 Reg. No. 109 Call Center:
More informationExposure Draft. 1. Short title and commencement
Exposure Draft IRDA (Issuance of Capital by General Insurance Companies) Regulations, 2012 In exercise of powers conferred under section 14 of the Insurance Regulatory and Development Authority Act, 1999
More informationIC38 CORPORATE AGENTS SECTION I COMMON SECTION
IC38 CORPORATE AGENTS SECTION I COMMON SECTION CHAPTER 1: INTRODUCTION TO INSURANCE: Life insurance History and evolution - History of insurance - Insurance through the ages - Modern concepts of insurance
More informationSBI Life- eincome Shield Policy Document Non-linked, Non-participating plan
Part A Part A WELCOME LETTER To, > > > > > Contact Details: > Father's Name: > Dear > Date: Customer No. : > Policy No. : > Product Name : > UIN
More informationSUD Life s ELITE ASSURE PLAN. Life has always been the way you wanted it to be. Even to the finest details, you know what you want.
Life has always been the way you wanted it to be. Even to the finest details, you know what you want. You live in today but are constantly shaping your future. Thinking ahead, you are the maker of your
More informationBajaj Allianz Life Super Life Assure A Traditional Endowment Plan
A Traditional Endowment Plan Bajaj Allianz Life Insurance Co. Ltd. Bajaj Allianz Life Presenting Bajaj Allianz Life, a plan that provides the twin benefit of comprehensive protection & compulsory savings
More informationFair Practice Code for Credit Card Operations
Fair Practice Code for Credit Card Operations 1. Preamble 2.1. This is a voluntary Code, recommended by Indian Banks' Association for adoption by Credit Card issuing member banks/institutions or their
More informationGrievance Redressal Policy
1 Grievance Redressal Policy Background Customer centricity is one of the five core values of the bank. Bank believes that Customer Experience is the key to keeping customers happy and thereby ensuring
More informationRequest for Proposal (RFP) for. Corporate Agency Arrangement for Life Insurance Business
Request for Proposal (RFP) for Corporate Agency Arrangement for Life Insurance Business Reference Number: PBGB/P&D(39)/183/2016 Date of RFP: April 30, 2016 Last Date & Time for Seeking Clarifications to
More informationFOR MORE. Assured Income Plan MAKE SPACE. guarantee secure. your 2 income. your future. Trademark used under licence from respective owners.
MAKE SPACE FOR MORE Now, and guarantee secure your future nd your 2 income SUD Life Assured Income Plan A Non-Linked Non-Participating Guaranteed Return Endowment Assurance Plan UIN - 142N045V03 Trademark
More informationPERSONAL INSURANCE DEATH COVER (PAI) CLAIM PROCESS: ITGI Policy No Policy period to
PERSONAL INSURANCE DEATH COVER (PAI) CLAIM PROCESS: ITGI Policy No.51964755 Policy period- 04.01.2018 to 03.01.2019 (A) CLAIM PROCESS 1. The claim process consists of 2 stages: (a) Intimation of the Death
More informationSBI LIFE FLEXI SMART PLUS
SBI Life Insurance Company Limited Registration Number: 111 Regulated by IRDAI POLICY DOCUMENT SBI LIFE FLEXI SMART PLUS UIN: 111N093V01 (A PARTICIPATING NON LINKED VARIABLE INSURANCE PLAN) Registered
More informationExposure Draft. IRDAI (Outsourcing of Activities by Indian Insurers) Regulations, 2016
Exposure Draft IRDAI (Outsourcing of Activities by Indian Insurers) Regulations, 2016 F. No. IRDA/Reg./xx/xx/2016. In exercise of the powers conferred under Section 114A (2) (zd) of the Insurance Act 1938
More informationPolicy Document Reliance Nippon Life Classic Plan II. A unit linked, non-participating, endowment life insurance plan.
Part A A unit linked, non-participating, endowment life insurance plan Forwarding Letter Customer Service Centre Contract No. Client
More informationDate: Re: Policy No. We have pleasure to forward herewith the above policy document which please find in order.
LIFE INSURANCE CORPORATION OF INDIA (Established by the Life Insurance Corporation Act, 1956) Registration Number: 512 Pension and Group Schemes Department Divisional Office, LIC s NEW GROUP SUPERANNUATION
More informationESFB Customer Grievance Redressal Policy P age 1 9
Customer Grievance Redressal Policy ESFB Customer Grievance Redressal Policy P age 1 9 Revision History Sl. No. Rev. No. Rev. Date Changes made Remarks 1 V1.1 Feb 20, 2017 2 * Creation & display of email
More informationSUD Life Century Plus
An honest investment that you can use when you need it the most! P r e s e n t i n g SUD Life Century Plus Non-Linked Non-Participating Endowment Life Insurance Plan UIN - 142N074V01 Limited Premium Payment
More informationSUD Life JEEVAN ASHRAY. A Non-Linked Non-Participating Endowment Assurance Plan UIN-142N044V02
SUD Life JEEVAN ASHRAY A Non-Linked Non-Participating Endowment Assurance Plan UIN-142N044V02 SUD LIFE JEEVAN ASHRAY A Non-Linked Non-Participating Endowment Assurance Plan You future is all about how
More informationPolicy Document Reliance Nippon Life Term Life Insurance Benefit Rider. A Non-Linked, Non-Participating, Protection Rider
A Non-Linked, Non-Participating, Protection Rider Reliance Nippon Life Term Life Insurance Benefit Rider () Reliance Nippon Life Insurance Company Limited (hereinafter called RNLIC ) agrees to pay the
More informationUNITED BANK OF INDIA Operations & Services Deptt. 11, Hemanta Basu Sarani, Kolkata
UNITED BANK OF INDIA Operations & Services Deptt. 11, Hemanta Basu Sarani, Kolkata-700001 APPLICATIONS ARE INVITED FOR APPOINTMENT TO THE POST OF CHIEF CUSTOMER SERVICE OFFICER(CCSO) ON CONTRACT BASIS
More informationPolicy document - Bharti AXA Life Secure Income Plan Part I
Part I Bharti AXA Life Secure Income Plan is a traditional non-participating, limited premium payment policy. Non-Participating policy does not participate in the performance of insurance fund and is not
More informationSBI Life - eshield Policy Document (UIN: 111N089V02) Part A WELCOME LETTER. Customer No. : <<>> Policy No. : <<>> UIN : <<111N089V02>>
PART A Part A Date: WELCOME LETTER To, Contact Details: Father's Name: Dear Customer No. : Policy No. : Product Name : SBI Life -
More informationComplaints/ Grievance Redressal in the Telecom Sector
Consultation Paper No. 15/2016 Consultation Paper on Complaints/ Grievance Redressal in the Telecom Sector 28 th July, 2016 Mahanagar Doorsanchar Bhawan Jawahar Lal Nehru Marg New Delhi-110002 Website:
More informationSBI LIFE UNIT PLUS III PENSION
SBI Life Insurance Company Limited Registration Number: 111 Regulated by IRDA POLICY DOCUMENT SBI LIFE UNIT PLUS III PENSION UIN: 111L060V01 (A UNIT-LINKED, NON-PARTICIPATING PLAN) IN THIS POLICY, THE
More informationBajaj Allianz Life Insurance Company Limited
Bajaj Allianz Life Insurance Company Limited Bajaj Allianz CSC Bachat Plus Part A FORWARDING LETTER Name of the Policyholder Address Dear Sub: Issuance of the Policy under application for the life insurance
More informationPOLICY DOCUMENT. The following terms shall have the meaning assigned to them as follows:
POLICY DOCUMENT 1) Definitions: The following terms shall have the meaning assigned to them as follows: a) Age means age at last birthday. b) Company means BAJAJ ALLIANZ LIFE INSURANCE COMPANY LIMITED.
More informationMOST IMPORTANT TERMS AND CONDITIONS (MITC) Loan Reference No.:
MOST IMPORTANT TERMS AND CONDITIONS (MITC) Loan Reference No.: The Most Important Terms and Conditions (MITC) of the loan between, the borrower/s and Piramal Housing Finance Private Limited, a Company
More informationNews release: April 24, 2018 NSE Code: ICICIPRULI BSE Code: 540133 VNB growth of 93.1% Embedded Value rises to ` 187.88 billion ICICI Prudential Life Insurance announces a strong full year financial performance.
More informationCertified Claims Manager VS-1175
VS-1175 Certified Claims Manager Certification Code VS-1175 Vskills certification for Claims Manager assesses the candidate as per the company s need for claims management. The certification tests the
More informationEXIDE LIFE ACCIDENTAL DEATH, DISABILITY AND DISMEMBERMENT BENEFIT (ADDDB)
EXIDE LIFE ACCIDENTAL DEATH, DISABILITY AND DISMEMBERMENT BENEFIT (ADDDB) UIN-114B002V02 TERMS AND CONDITIONS 1. PREAMBLE: This life insurance contract, evidenced by the Rider, is entered into by the Company
More informationINVESTOR GRIEVANCE POLICY. This is an internal policy of Investsmart group for Investor Grievance handling.
INVESTOR GRIEVANCE POLICY This is an internal policy of Investsmart group for Investor Grievance handling. 1. An Investor /Client can make his/her complaint through email or letter to the Company. 2. The
More informationCENTRAL BANK OF INDIA CUSTOMER GRIEVANCE REDRESSAL POLICY (REVIEWED AND UPDATED AS ON ) PREAMBLE
CENTRAL BANK OF INDIA CUSTOMER GRIEVANCE REDRESSAL POLICY (REVIEWED AND UPDATED AS ON 31.01.2012) PREAMBLE In the present scenario of competitive banking, excellence in customer service is the most important
More informationGRIEVANCE REDRESSAL POLICY INDEX NO 1 INTRODUCTION 1
Annexure I GRIEVANCE REDRESSAL POLICY2016-17 INDEX POINT NO SUBJECT PAGE NO 1 INTRODUCTION 1 1.1 THE CUSTOMER COMPLAINT ARISES DUE TO 1 2 INTERNAL MACHINERY TO HANDLE CUSTOMER COMPLAINTS 2 /GRIEVANCES
More informationi) Promote good and fair banking practices by setting minimum standards in all dealings with the clients;
Client Rights Policy Standard Chartered Bank (SCB) believes that protection of client interests is an integral aspect of financial inclusion and to substantiate that, the following comprehensive Client
More informationPOLICY DOCUMENT (Unit Gain Easy Pension RP) The following terms shall have the meaning assigned to them as follows:
1. Definitions: POLICY DOCUMENT (Unit Gain Easy Pension RP) The following terms shall have the meaning assigned to them as follows: Account Value is equal to the number of Units under this Policy multiplied
More informationLIC s NEW GROUP GRATUITY CASH ACCUMULATION PLAN (WITHOUT PROFIT) (UIN: 512N281V02) Date: Re: Policy No.
LIFE INSURANCE CORPORATION OF INDIA (Established by the Life Insurance Corporation Act, 1956) Registration Number: 512 Pension and Group Schemes Department Divisional Office, LIC s NEW GROUP GRATUITY CASH
More informationTake control of your future with assured income.
Future Generali Assured Income Plan Take control of your future with assured income. This is a Non-Linked, Non-Participating Endowment Plan. You are always striving to give your family and loved ones the
More informationEnjoy guaranteed payouts.
FUTURE GENERALI ASSURED MONEY BACK Enjoy guaranteed payouts. This is a Non-Linked, Non-Participating Money Back Plan. Presenting, Future Generali Assured Money Back Plan, which ensures that your financial
More informationBirla Sun Life Insurance Fortune Elite Plan
Birla Sun Life Insurance Fortune Elite Plan Your Policy Details POLICY CHARGES Premium Allocation Charge (as a percentage of the premium paid) is deducted from the Basic Premium and Top-Up Premium when
More informationCIRCULAR. SEBI/HO/DDHS/DDHS/CIR/P/2018/89 June 05, Sub: Guidelines for Preferential Issue of Units by Infrastructure Investment Trusts (InvITs)
CIRCULAR SEBI/HO/DDHS/DDHS/CIR/P/2018/89 June 05, 2018 To, All Infrastructure Investment Trusts (InvITs) All Parties to InvITs All Stock Exchanges (other than Commodity Exchanges) All Merchant Bankers
More informationSUD Life PREMIER PROTECTION PLAN. Non Linked Non Participating Term Plan UIN-142N013V02
SUD Life PREMIER PROTECTION PLAN Non Linked Non Participating Term Plan UIN-142N013V02 SUD Life Premier Protection Plan A TERM INSURANCE PLAN Your family's security is your prime responsibility. Today
More informationINSURANCE NEWSLETTER JUNE 2016
REGULATORY UPDATES REVISED GUIDELINES FOR CORPORATE GOVERNANCE FOR INSURERS IN INDIA ISSUED The Insurance Regulatory Development Authority of India ("IRDAI") has, by way of a circular dated 18 May, 2016
More informationPolicy Document Reliance Nippon Life s Money Multiplier Plan
A non-linked, non-participating, non-variable endowment plan Policy Terms and Conditions and Privileges within referred to This Policy is the evidence of the contract between Reliance Nippon Life Insurance
More informationYour Policy Details Group Value Plus Plan
Birla Sun Life Insurance Your Policy Details Group Value Plus Plan Policy No. 000000000 POLICY CHARGES Premium Allocation Charge as a percentage of premium when paid. Deducted from your premium before
More informationFOR MORE MAKE SPACE. guarantee secure. your 2 income. your future
A joint venture of MAKE SPACE FOR MORE Now, and guarantee secure your future nd your 2 income SUD Life ASSURED INCOME PLAN A Non-Linked Non-Participating Guaranteed Return Endowment Assurance Plan UIN
More informationWith Small Investment... Get Protection Along With Happiness Invest in SBI Life CSC Saral Sanchay to gain benefits of both Life Insurance and Saving.
D GUARANTEE RATE # ly Conditions App ER ES T MI NIM UM INT #Refer to page 2 for details With Small Investment... Get Protection Along With Happiness Invest in SBI Life CSC Saral Sanchay to gain benefits
More informationWe offer a variety of general insurance services worldwide including foreign workers bond, trade credit insurance and loss prevention.
CUSTOMER SERVICE CHARTER (CSC) INTRODUCTION At AIG, we strive to be our customer' most valued insurer by reducing fear of the future and empowering our customer through our risk expertise and financial
More informationPNB MetLife Complete Loan Protection Plan Non-linked, non-participating group insurance plan
1. Part A 1.1. Welcome Letter [Name of the group policyholder] Date:dd-mm-yyyy [Address] [Mobile number] Dear M/s[x], (Client ID: XXXXXX) Welcome to the PNB MetLife family!
More informationPRINCIPAL CODE COMPLIANCE OFFICERS (PCCOS) CONFERENCE
PRINCIPAL CODE COMPLIANCE OFFICERS (PCCOS) CONFERENCE 2011-12 Issues raised during discussions at the Annual Conference of Principal Code Compliance Officers along with BCSBI s clarifications are furnished
More informationDOCUMENT GRIEVANCE REDRESSAL POLICY
DOCUMENT ON GRIEVANCE REDRESSAL POLICY 2017-18 INDEX Sr. No. Particulars Page Nos. 1. Introduction 3 2. Background 3 3. Identifying Complaints 3 4. Scope of the Policy 4 5. Key Elements of the Policy 4
More informationBajaj Allianz LifeStyle Secure
A Non-Linked Term Assurance Plan Bajaj Allianz Life Insurance Co. Ltd. Lifestyle Secure Bajaj Allianz We are all used to a certain lifestyle. But life is full of uncertainties, and unfortunate events that
More informationCIRCULAR. SEBI/HO/OIAE/IGRD/CIR/P/2018/58 March 26, 2018
CIRCULAR SEBI/HO/OIAE/IGRD/CIR/P/2018/58 March 26, 2018 To All Investor Associations recognized by SEBI All Companies whose securities are listed on SEBI recognized Stock Exchanges (Through the Stock Exchanges)
More information