University of Miami Law Review

Size: px
Start display at page:

Download "University of Miami Law Review"

Transcription

1 \\jciprod01\productn\m\mia\66-2\mia208.txt unknown Seq: 1 4-JAN-12 11:18 University of Miami Law Review VOLUME 66 WINTER 2012 NUMBER 2 KEYNOTE ADDRESS ROBERT S. BENNETT* Thank you, Dean, for that overly generous introduction. I am indeed flattered to be here. This is a very prestigious law school. And your law review is well known throughout the country. I very often look for law review articles in it, and tell my associates to read it and tell me what s there. What I want to do, as suggested by the Dean, is to give you a firsthand account of what I see as the dramatic changes in corporate law. When I was a federal prosecutor in Washington in the late sixties, there was very little, almost no, corporate prosecutions in Washington. And there were very few throughout the country maybe the Southern District of New York had a few but there really wasn t much. When law enforcement came across what could be corporate wrongdoing, there was generally a tendency to just refer it to the regulatory agencies. And so you have SEC fraud or health-care fraud, which are, as you hear from this conference, right at the top now. They tended to just say, We ll let the SEC handle it or Let s let some other regulatory agency handle it. And that went on for many many years. There were exceptions, I can only talk in broad terms, but there were exceptions to that. But then, starting in the seventies, early seventies, mid-seventies, I could see a change starting to occur. There was a tremendous amount of press about how unfair it was to put a young, poor kid in jail for stealing from the grocery store but letting bankers and corporate executives get away. People took to heart that great line from the famous bank robber Willie Sutton who said, You guys, referring to lawyers and corporate executives, steal more with your pens than I do with my gun. He s * Robert S. Bennett is a partner in Hogan Lovells Washington, D.C. and New York offices and is a member of the Investigations, White Collar and Fraud practice group. Bob is renowned in his field as an exceptional trial lawyer who has handled numerous high-profile cases and has represented corporations and individuals, including directors and officers, in criminal, civil, SEC enforcement, and congressional matters for the past 35 years. 313

2 \\jciprod01\productn\m\mia\66-2\mia208.txt unknown Seq: 2 4-JAN-12 11: UNIVERSITY OF MIAMI LAW REVIEW [Vol. 66:313 also known for saying that the reason he robbed banks was because that was where the money was. And I could see a change coming about. In fact, when I left the United States Attorneys Office in seventy-one or two, I saw corporate liability, corporate criminal prosecutions, as something in the future. Now even I did not dream that it would be like it is today. I mean, the trade manual that I read is the Wall Street Journal. There is more in the Wall Street Journal every day about corporate crime than there is in any other document. But in the beginnings, it was sort of a vicarious liability situation taken to the nth degree. Namely, if an employee did something wrong, even if it was against company policy, the government was very ready to hold the company liable under the doctrines of corporate criminal liability. Now, if the employee at the lunch hour went out and robbed the local bank, that wouldn t be the case. But if the employee took bribes for hiring suppliers for the company, even though that was against company policy, they would still hold the company liable. Again, generally, that was the case. I can think of many times when I would go into the government and I would say, Look, this is a great company. It has good policies. Few at that time had compliance programs, so I d say it has a good compliance program. And by the way you re going to cause a lot of harm to a lot of innocent people if you indict the company. The usual response I would get was, Bob, those are great arguments, but make those arguments before the sentencing judge. They did not view those arguments as really being relevant to the prosecutorial decision. And so it was for many years, and it was a boom to my practice because, in those days big law firms, like the one I m with now, didn t have white-collar lawyers. It wasn t until they saw how much money there was in white-collar crime, I suppose, on both sides of the issue. They didn t like that kind of practice. So I had a boutique and we were getting all these referrals from the big firms. Now, you can t find a big firm in the country that has not hired a former federal prosecutor or a U.S. Attorney or a Justice Department person because they want to be full service firms to their clients. What was a big boom to me, if you remember, with all of these defense contractors, was called Prosecution Elwy. And so I represented Boeing, I represented Northern, and I represented SSIC. I represented the many many big defensive contractors. And I would be told when I went in, Look, I m sorry but that branch manager did something they shouldn t have done and we are going to hold you liable. And they re thinking was this: if the chairman of the board or the CEO of the company in the Wall Street Journal, one of their competitors, was indicted

3 \\jciprod01\productn\m\mia\66-2\mia208.txt unknown Seq: 3 4-JAN-12 11: ] KEYNOTE ADDRESS 315 and paid the penalties that went with the indictment and lost business because of the indictment, they better get their own company in shape. I believe that s what motivated much of the effort of the department to impose vicarious liability so freely. But the defense lawyer, when you got one of these cases, you reacted as follows as the lawyer for the company: You knew your first line of defense was seeing to it that they could not convict or indict the individual, because if they indicted the individual or had the evidence against the individual, sure as day follows night, they would indict the company. So one thing we would do was that we would see to it that all of the employees who came under the kin of the Justice Department or U.S. Attorneys Office all have good lawyers. We would see that they were laywered up. Now these lawyers were not representing the company, they were representing the individuals. This was a real obstacle to the government, but it was the first line of defense for the company. If you can t get the individuals, you certainly can t get the company on vicarious liability. And it went that way for a number of years. Most of the arguments against indicting the company just weren t very effective because, as I say, they said, Well, this has more to do with sentencing. Now every now and then, you would have a United States Attorney some place who had their eyes on a governorship or the Senate, and you could go in and say, Look, if you indict this company and this is real you are going to put 4,000 people out of work. The company could get debarred. Four thousand people, they ll go into bankruptcy. Now that doesn t work in New York, that doesn t work in Los Angeles, and it probably won t work in Miami. But in Birmingham, Alabama, or in Portland, Maine, or places where jobs are really important, it does sometimes work. Except for that, it was very difficult to convince the government not to go after the companies. When you represented defense contractors, or banks, or financial institutions, you were in a very difficult spot because they are highly regulated entities. The presumption of innocence, with all do respect, is a sham in these situations. It s a rule of evidence in trial, that s all it is. Because they can suspend a government contractor on the mere fact of an indictment, and you would say, Well, how can you suspend me? I m presumed innocent. And they ll say, Look at the regs. And most regulators don t have the courage of resisting that. You don t get in trouble if you just follow the reg. You can do it, so do it. You d only get in trouble, they think, if you don t do it. So this is how it was for a number of years then, obviously, these things happen in a smoother upgrade and not as sharp as I am saying. Someone woke up one day, as I like to say, which is probably not

4 \\jciprod01\productn\m\mia\66-2\mia208.txt unknown Seq: 4 4-JAN-12 11: UNIVERSITY OF MIAMI LAW REVIEW [Vol. 66:313 entirely accurate, and said, Wait a minute. Why don t we do this just a little differently? Why don t we say to companies: No matter what your employees did, we ll give you a shot at not being indicted, but what you have to do is cooperate with us. We want you to turn those employees into us. We want you to conduct an investigation. Find out what went wrong and come and tell us. Give us a report and we may cut you a break. A non-prosecution agreement was the first one. And that of course put the company right at odds with their own employees and that changed the defense tactics. If you wanted employees to cooperate with your investigation, you would have to advise them of the situation ethically, but you really hoped that they didn t get lawyers. So that s what we have today except now it s even getting worse. Recently, maybe a year ago, came a case that I m still handling as lead counsel to a major international bank. The bank got a letter from the State District Attorneys Office of New York and invited the company s representative to come see them. The company asked me to go and I went. Not only was the State D.A. there, but the Department of Justice as well. That s another change. They were all there working together and it was said, Look, and there s a lot of body language that goes into this, we can t promise you what we will do, because we can t buy the pick of the pulp. I never really understood that expression, but you know what I mean. But here s what, you conduct an investigation, and you report the results to us, and we will seriously consider giving you a deferred prosecution agreement. Now what does that mean exactly, a deferred prosecution agreement? It means that they prepare a charging document and information in lieu of an indictment and the company s statement of facts, usually very bad facts, and it s filed with the court. It s a charge. And they say, If you re good boys and you do everything you have to do, you cooperate with us, you give us all the dirt that you found, and you hire a monitor to come in to see that your following what is promised, then in two years or three years we will drop the charges. And that s the name of the game today. But it is a very complex problem and I raised the issue about whether that is the appropriate use of the adversary process. Well, to be honest, there is no adversary process here anyway maybe with individuals. It is an administered process. Now, if you re representing a publicly held company, the truth of the matter is, you cannot fight the government. No matter how weak their case is, you cannot fight them because, if your client gets indicted, there are disastrous consequences. The government contractor is almost surely the barman unless you can work out some sort of a deal. If you are representing a major defense

5 \\jciprod01\productn\m\mia\66-2\mia208.txt unknown Seq: 5 4-JAN-12 11: ] KEYNOTE ADDRESS 317 contractor who happens to be involved in a super secret black program and you are the only one that can provide these services, you may not get debarred. But if you are any other company you will get debarred. Getting back to this bank, the regulator who is the person these publicly held companies fear the most says, You can t fight the Justice Department. If you are going to try and get an acquisition in California or Maine, or Florida of a new bank, we can t sign off on that when you re at war with the Department of Justice. So you can t fight them. What I m telling you is all public record. I was lead criminal counsel in KPMG, the accounting firm. And it was a case I thought we could go to trial on. No good trial lawyer says he will win, because we all know you win some you shouldn t, then you lose some you shouldn t. And except me, I never lose, right? Read the book. No, but realistically we could have fought that case. It was a small part of KPMG that was engaged in some creative tax shelters. No court, nor the IRS, had ever said that this particular program was wrong or illegal or whatever. But the Southern District of New York decided they would indict. And this was after Arthur Andersen. I thought one of the easiest arguments I would ever have to make as a lawyer was to say, Look what you did to the number three accounting firm. There s only four left and you re going to knock another one out. There are only about four accounting firms that can do the work. And to my shock they decided to indict KPMG, so I appealed it to the Attorney General s Office. As you practitioners know, it s very unusual to get the reversal of the Southern District, or any district, but I had some very good arguments and it was reversed. And so we then entered, and they were directed to enter, a deferred prosecution agreement with us. Now, there was something very interesting that happened in that case. You know there are cases where I tell clients, Look, they deferred. Let s do the investigation and let s give them that, and if you can get it deferred, you re lucky, because the evidence is bad. But in this case, I didn t really feel that way, and so before we made the decision about whether to tell the government to go to hell and we ll fight them, we did a little informal poll with many of their major customers. What I m about to tell you has happened with other matters and now, again, this is anecdotal. I haven t done any scientific surveys. I m telling you about my practice. Companies now look at deferred prosecution agreements as flavors of the month. And the reaction I have gotten in a number of cases is the following: Look, we ll stay with you. You have been a great accountant or you ve been a great bank, or you ve been a great this or that

6 \\jciprod01\productn\m\mia\66-2\mia208.txt unknown Seq: 6 4-JAN-12 11: UNIVERSITY OF MIAMI LAW REVIEW [Vol. 66:313 and we are not going to stop using you if you ve entered a deferred prosecution agreement. You say, Oh but, you know, you should know the statement of facts is pretty nasty. Oh we don t care about that, but if you get indicted, we can t use you. Now think of it logically, if you were on the audit committee of a major company, would you dare run the risk of using a company or a firm or an accounting firm or a bank that was under indictment? You d worry about your own individual liability. You d worry about the plaintiff s actions, civil suits, that the first question would be, Are you aware that when you retained them, they were under indictment? So the bottom line is, even when you can, you simply cannot fight the government and you are a good boy or girl and you go into these agreements. Now, these agreements are not easy. In one of my recent cases, the company spent literally, and this is hard money not soft stuff, $800 million. We conducted an investigation in 100 countries, and while the legal fees were enormous which is one of the good things about this the accounting fees were even more. And we took all of this evidence and we put it in a nice box. We put a nice ribbon around it. We gave it to the government and we got our deferred criminal prosecution agreement. So this is where we have come now, if you represent a foreign company, as I am representing. You have some very interesting discussions because you don t get a guarantee at the front end with the Justice Department, you will get a deferral. Because they are always worried. Let s say they re investigating a scrubbing of accounts you re hiding in a sanctioned country and then they discover that you re running a major money laundering operation. So they won t give you a guarantee up front. The say, Trust us. And in many cases I do if I m dealing with certain cases, and I have been burned on some things but usually its involving Brady and they don t give you stuff they are supposed to, but outside of that, I never had a problem. They keep to their word. But you try to convince a foreign company, which has total distrust of U.S. law enforcement mechanisms, they ve got to cooperate. You ve got to end run all your privacy things, you ve got to really give them this stuff, and you don t have a guarantee in return. They really wonder if they have the right lawyer. It s very troubling and then the coup de grâce is when they say, Well, is there anything else? and you say, Well, yeah, there s this thing that we ll get it deferred, and if you re a good boy for three years they ll drop it. But they want to put a monitor in your company to monitor your compliance to be sure your compliance code is right and your audits are right and everything. And you don t control that person, you ve got to pay them I ve been there when they paid them you ve

7 \\jciprod01\productn\m\mia\66-2\mia208.txt unknown Seq: 7 4-JAN-12 11: ] KEYNOTE ADDRESS 319 got to pay them and then they will periodically meet with the Justice Department and give them reports. Well with that, that lands itself to some very interesting screaming matches with your own clients because they think that is absolute craziness. So that s kind of the world that we live in. I raise with you all you very smart people and your panels are just superb, I mean if I could stay I would because I know I would learn a lot with these great panelists that you have but from a philosophical point of view, is this the way the system is supposed to work? Now the government would argue, To be fair, yeah, that s the way it s supposed to work. We re improving things. We re eliminating criminal conduct. This is a betterment of society. You have a choice: you can fight us if you want. I m sorry about the consequences of fighting, but that s not my problem. And we re doing good for society. We re making companies more honorable and we re eliminating a lot of criminal conduct. And I, as a defense lawyer who has a problem with all of this, and well if I said to my client, Look, I m really sick of the government s approach here. Let s fight them. They would say, Well, what, are you crazy? I want that deferred prosecution agreement. I don t want to take the chance of being indicted, because if I m indicted I ll lose everything. I won t be able to keep my business going in the States. I would lose customers. I would lose clients. But it raises a very interesting question if the criminal law is supposed to be an adversary process. But I can tell you in all candor that I have from time-to-time risen above principle and told my clients to take the deferred because it will be less painful than it will be if you try to fight the government. So I think we have time for ten or fifteen minutes of questions and I would like to open it up. All questions are welcome some answers may not be about any subject.

8 \\jciprod01\productn\m\mia\66-2\mia208.txt unknown Seq: 8 4-JAN-12 11: UNIVERSITY OF MIAMI LAW REVIEW [Vol. 66:313

ECO155L19.doc 1 OKAY SO WHAT WE WANT TO DO IS WE WANT TO DISTINGUISH BETWEEN NOMINAL AND REAL GROSS DOMESTIC PRODUCT. WE SORT OF

ECO155L19.doc 1 OKAY SO WHAT WE WANT TO DO IS WE WANT TO DISTINGUISH BETWEEN NOMINAL AND REAL GROSS DOMESTIC PRODUCT. WE SORT OF ECO155L19.doc 1 OKAY SO WHAT WE WANT TO DO IS WE WANT TO DISTINGUISH BETWEEN NOMINAL AND REAL GROSS DOMESTIC PRODUCT. WE SORT OF GOT A LITTLE BIT OF A MATHEMATICAL CALCULATION TO GO THROUGH HERE. THESE

More information

1THE WALL STREET JOURNAL1

1THE WALL STREET JOURNAL1 1THE WALL STREET JOURNAL1 The Infiltrator on the Current State of Bank Compliance SAMUEL RUBENFELD Aug 1, 2016 In this image released by Broad Green Pictures, Bryan Cranston appears in a scene from 'The

More information

Club Accounts - David Wilson Question 6.

Club Accounts - David Wilson Question 6. Club Accounts - David Wilson. 2011 Question 6. Anyone familiar with Farm Accounts or Service Firms (notes for both topics are back on the webpage you found this on), will have no trouble with Club Accounts.

More information

Activity: After the Bell Before the Curtain

Activity: After the Bell Before the Curtain Activity: After the Bell Before the Curtain Activity Objective: Students will review terms and concepts from the Stock Market Game. They will also realize that winning the SMG is not the most important

More information

Interview With IRA Expert Ed Slott

Interview With IRA Expert Ed Slott Interview With IRA Expert Ed Slott By Robert Brokamp September 2, 2010 Motley Fool s Rule Your Retirement Certified public accountant Ed Slott, the author of five books, is considered one of America's

More information

4 BIG REASONS YOU CAN T AFFORD TO IGNORE BUSINESS CREDIT!

4 BIG REASONS YOU CAN T AFFORD TO IGNORE BUSINESS CREDIT! SPECIAL REPORT: 4 BIG REASONS YOU CAN T AFFORD TO IGNORE BUSINESS CREDIT! Provided compliments of: 4 Big Reasons You Can t Afford To Ignore Business Credit Copyright 2012 All rights reserved. No part of

More information

The figures in the left (debit) column are all either ASSETS or EXPENSES.

The figures in the left (debit) column are all either ASSETS or EXPENSES. Correction of Errors & Suspense Accounts. 2008 Question 7. Correction of Errors & Suspense Accounts is pretty much the only topic in Leaving Cert Accounting that requires some knowledge of how T Accounts

More information

Find Private Lenders Now CHAPTER 10. At Last! How To. 114 Copyright 2010 Find Private Lenders Now, LLC All Rights Reserved

Find Private Lenders Now CHAPTER 10. At Last! How To. 114 Copyright 2010 Find Private Lenders Now, LLC All Rights Reserved CHAPTER 10 At Last! How To Structure Your Deal 114 Copyright 2010 Find Private Lenders Now, LLC All Rights Reserved 1. Terms You will need to come up with a loan-to-value that will work for your business

More information

STOP RENTING AND OWN A HOME FOR LESS THAN YOU ARE PAYING IN RENT WITH VERY LITTLE MONEY DOWN

STOP RENTING AND OWN A HOME FOR LESS THAN YOU ARE PAYING IN RENT WITH VERY LITTLE MONEY DOWN STOP RENTING AND OWN A HOME FOR LESS THAN YOU ARE PAYING IN RENT WITH VERY LITTLE MONEY DOWN 1. This free report will show you the tax benefits of owning your own home as well as: 2. How to get pre-approved

More information

Discover How To PROTECT Yourself From the IRS In Case You Get An Income Tax Notice or Audit

Discover How To PROTECT Yourself From the IRS In Case You Get An Income Tax Notice or Audit Garry L. Albert CPA PC (303) 683-7171 galbert@albertcpa.com Discover How To PROTECT Yourself From the IRS In Case You Get An Income Tax Notice or Audit Sleep Better at Night Knowing You Don t Have to Pay

More information

10 Errors to Avoid When Refinancing

10 Errors to Avoid When Refinancing 10 Errors to Avoid When Refinancing I just refinanced from a 3.625% to a 3.375% 15 year fixed mortgage with Rate One (No financial relationship, but highly recommended.) If you are paying above 4% and

More information

MOTIONS AND RESOLUTIONS BOARD OF TRUSTEES MEETING APRIL 24, 2008

MOTIONS AND RESOLUTIONS BOARD OF TRUSTEES MEETING APRIL 24, 2008 MOTIONS AND RESOLUTIONS BOARD OF TRUSTEES MEETING APRIL 24, 2008 Trustee Rumbold moved to adopt Resolution No. 19-07-08, Health Benefits. Seconded by Deputy Mayor Matise. On roll call Deputy Mayor Matise

More information

How Do You Calculate Cash Flow in Real Life for a Real Company?

How Do You Calculate Cash Flow in Real Life for a Real Company? How Do You Calculate Cash Flow in Real Life for a Real Company? Hello and welcome to our second lesson in our free tutorial series on how to calculate free cash flow and create a DCF analysis for Jazz

More information

BINARY OPTIONS: A SMARTER WAY TO TRADE THE WORLD'S MARKETS NADEX.COM

BINARY OPTIONS: A SMARTER WAY TO TRADE THE WORLD'S MARKETS NADEX.COM BINARY OPTIONS: A SMARTER WAY TO TRADE THE WORLD'S MARKETS NADEX.COM CONTENTS To Be or Not To Be? That s a Binary Question Who Sets a Binary Option's Price? And How? Price Reflects Probability Actually,

More information

Alan Cowgill Interviews Ron LeGrand

Alan Cowgill Interviews Ron LeGrand Interviews Hello, I m and it s my honor today to be speaking with Mr. Ron LeGrand. Ron is an author, speaker, and real estate guru. He got started real estate investing in 1982, and for the past 14 years

More information

Short Selling Stocks For Large And Fast Profits. By Jack Carter

Short Selling Stocks For Large And Fast Profits. By Jack Carter Short Selling Stocks For Large And Fast Profits By Jack Carter 2017 Disclaimer: No financial advice is given or implied. Publisher is not registered investment advisor or stockbroker. Information provided

More information

2015 Performance Report Forex End Of Day Signals Set & Forget Forex Signals

2015 Performance Report Forex End Of Day Signals Set & Forget Forex Signals 2015 Performance Report Forex End Of Day Signals Set & Forget Forex Signals Main Site -> http://www.forexinvestinglive.com

More information

+ 1. Ted Thomas. ON-LINE COURSE Session #1

+ 1. Ted Thomas. ON-LINE COURSE Session #1 + 1 Ted Thomas Hi. I m Ted Thomas and I m speaking to you from a studio on Merritt Island, Florida. That s the home of the Kennedy Space Center. Welcome to the Ted Thomas Online Tax Lien and Deed Course.

More information

Chapter 6: The Art of Strategy Design In Practice

Chapter 6: The Art of Strategy Design In Practice Chapter 6: The Art of Strategy Design In Practice Let's walk through the process of creating a strategy discussing the steps along the way. I think we should be able to develop a strategy using the up

More information

UNDERSTANDING AND PREPARING FOR BANKRUPTCY. Lewis & Jurnovoy P.A.

UNDERSTANDING AND PREPARING FOR BANKRUPTCY. Lewis & Jurnovoy P.A. UNDERSTANDING AND PREPARING FOR BANKRUPTCY Lewis & Jurnovoy P.A. WARNING SIGNS If you are in financial trouble, you are not alone. At Lewis & Jurnovoy, P.A. we ve helped thousands of people just like you

More information

Checks and Balances TV: America s #1 Source for Balanced Financial Advice

Checks and Balances TV: America s #1 Source for Balanced Financial Advice The TruTh about SOCIAL SECURITY Social Security: a simple idea that s grown out of control. Social Security is the widely known retirement safety net for the American Workforce. When it began in 1935,

More information

This is the Human-Centric Investing Podcast with John Diehl, where we look at the world of investing for the eyes of our clients. Take it away, John.

This is the Human-Centric Investing Podcast with John Diehl, where we look at the world of investing for the eyes of our clients. Take it away, John. Human-Centric Investing Podcast February 2, 2019 Episode 25, Social Security: How will benefits be taxed? Host: John Diehl, John Diehl, Sr. Vice President, Strategic Markets, Hartford Funds Featured Guest:

More information

Lesson 3: Failing to Get Medical. Treatment the Right Way

Lesson 3: Failing to Get Medical. Treatment the Right Way Lesson 3: Failing to Get Medical Treatment the Right Way Rule: The insurance company picks the medical provider. The injured worker can request a change in treatment. When you need a doctor, of course

More information

BANKING. Q&A with OFFSHORE STEVEN GOLDBURD ABOUT AND THE ATTORNEY

BANKING. Q&A with OFFSHORE STEVEN GOLDBURD ABOUT AND THE ATTORNEY Q&A with ATTORNEY STEVEN GOLDBURD ABOUT OFFSHORE BANKING AND THE There was big news last week about Bank Leumi s $400 million deal with the Department of Justice due to allegations of tax evasion. Yes.

More information

Thomas H. Billeter, CPA Newsletter Fall Illinois Ave, Saint Charles, IL 60174

Thomas H. Billeter, CPA Newsletter Fall Illinois Ave, Saint Charles, IL 60174 Thomas H. Billeter, CPA 630.377.4635 Newsletter Fall 2013 527 Illinois Ave, Saint Charles, IL 60174 Well here it is-the fall newsletter and it is still fall! Not only that-but it is coming out when I promised

More information

Video Series: How to Profit From US Real Estate for Pennies on The Dollar Without Being a Landlord or Fixing or Rehabbing Anything

Video Series: How to Profit From US Real Estate for Pennies on The Dollar Without Being a Landlord or Fixing or Rehabbing Anything Video Series: How to Profit From US Real Estate for Pennies on The Dollar Without Being a Landlord or Fixing or Rehabbing Anything Video 1 Tax Lien And Tax Deed Investment View the video 1 now: www.tedthomas.com/vid1

More information

2015 Performance Report

2015 Performance Report 2015 Performance Report Signals Site -> http://www.forexinvestinglive.com

More information

2015 Performance Report

2015 Performance Report 2015 Performance Report Signals Site -> http://www.forexinvestinglive.com

More information

Western Power Distribution: consumerled pension strategy

Western Power Distribution: consumerled pension strategy www.pwc.com Western Power Distribution: consumerled pension strategy Workstream 3: Stakeholder engagement Phase 2 Domestic and Business bill-payers focus groups October 2016 Contents Workstream overview

More information

AUDIT COMMITTEE MINUTES

AUDIT COMMITTEE MINUTES AUDIT COMMITTEE MINUTES Date: February 21 st 2013 Time: 5.13 pm In Attendance: CORY HODGSON (Chair) GLENN GENSLER RAPHAEL MLYNARSKI VICTORIA PHAM Excused Absence: KELSEY MILLS Others in Attendance: SACHITHA

More information

By JW Warr

By JW Warr By JW Warr 1 WWW@AmericanNoteWarehouse.com JW@JWarr.com 512-308-3869 Have you ever found out something you already knew? For instance; what color is a YIELD sign? Most people will answer yellow. Well,

More information

Fosters Construction Deryl Northcott, University of Manchester

Fosters Construction Deryl Northcott, University of Manchester Fosters Construction Deryl Northcott, University of Manchester Permission to reprint this case has been granted by Captus Press Inc. and the Accounting Education Resource Centre of the University of Lethbridge.

More information

Scenic Video Transcript End-of-Period Accounting and Business Decisions Topics. Accounting decisions: o Accrual systems.

Scenic Video Transcript End-of-Period Accounting and Business Decisions Topics. Accounting decisions: o Accrual systems. Income Statements» What s Behind?» Income Statements» Scenic Video www.navigatingaccounting.com/video/scenic-end-period-accounting-and-business-decisions Scenic Video Transcript End-of-Period Accounting

More information

MOCK NEGOTIATIONS: WAIVER OF CONSEQUENTIAL DAMAGES

MOCK NEGOTIATIONS: WAIVER OF CONSEQUENTIAL DAMAGES MOCK NEGOTIATIONS: WAIVER OF CONSEQUENTIAL DAMAGES DPRCG Loss Prevention Role Play Exercise a fun and effective tool to help you convey important negotiation tips and loss prevention info to your staff

More information

Lesson 6: Failing to Understand What You Get. From a Workers Comp Claim

Lesson 6: Failing to Understand What You Get. From a Workers Comp Claim Lesson 6: Failing to Understand What You Get From a Workers Comp Claim Rule: Workers Comp is based on disability. Many injured workers know someone who was injured at work and got a "big" settlement. But

More information

ABOUT FREEDOM CLUB ABOUT DR. TONY

ABOUT FREEDOM CLUB ABOUT DR. TONY 1 ABOUT FREEDOM CLUB The Freedom Club is a mentoring and coaching program designed to guide you along the path to Financial Freedom. The Freedom Club is also a place where like-minded people can associate

More information

A better approach to Roth conversions

A better approach to Roth conversions A better approach to Roth conversions Jason Method: One beneficial aspect of our current retirement system is that it allows you to choose when to pay taxes on at least some of the money you ve saved.

More information

You have many choices when it comes to money and investing. Only one was created with you in mind. A Structured Settlement can provide hope and a

You have many choices when it comes to money and investing. Only one was created with you in mind. A Structured Settlement can provide hope and a You have many choices when it comes to money and investing. Only one was created with you in mind. A Structured Settlement can provide hope and a secure future. Tax-Free. Guaranteed Benefits. Custom-Designed.

More information

Behavior Ga p. Your investing behavior matters. It. matters because making some of the classic

Behavior Ga p. Your investing behavior matters. It. matters because making some of the classic A SNAPSHOT VIEW Your investing behavior matters. It matters because making some of the classic behavioral mistakes has cost the average investor close to 7% per year over half of his potential earnings.

More information

ForThePeople.com Representing the People, Not the Powerful 2012 S. Florida Avenue Lakeland, FL (863)

ForThePeople.com Representing the People, Not the Powerful 2012 S. Florida Avenue Lakeland, FL (863) Representing the People, Not the Powerful 2012 S. Florida Avenue Lakeland, FL 33803 (863) 680-1411 ForThePeople.com 877-667 - 4265 ATTORNEY ADVERTISING: Prior results do not gurantee or predict a similar

More information

Scenic Video Transcript Dividends, Closing Entries, and Record-Keeping and Reporting Map Topics. Entries: o Dividends entries- Declaring and paying

Scenic Video Transcript Dividends, Closing Entries, and Record-Keeping and Reporting Map Topics. Entries: o Dividends entries- Declaring and paying Income Statements» What s Behind?» Statements of Changes in Owners Equity» Scenic Video www.navigatingaccounting.com/video/scenic-dividends-closing-entries-and-record-keeping-and-reporting-map Scenic Video

More information

Ethics Case Study - Claims

Ethics Case Study - Claims Ethics Case Study - Claims The following role play will introduce you to a real life ethical challenge found in the insurance workplace. The material will describe a business situation laced with potential

More information

Interview: Oak Street Funding s Rick Dennen

Interview: Oak Street Funding s Rick Dennen Interview: Oak Street Funding s Rick Dennen Rick Dennen is the founder, president and CEO of Oak Street Funding. Located in Indianapolis, Indiana, Oak Street is a family of diversified financial services

More information

Oral History Program Series: Civil Service Interview no.: S11

Oral History Program Series: Civil Service Interview no.: S11 An initiative of the National Academy of Public Administration, and the Woodrow Wilson School of Public and International Affairs and the Bobst Center for Peace and Justice, Princeton University Oral History

More information

Appendix B: Messages. The (5,7)-game

Appendix B: Messages. The (5,7)-game Appendix B: Messages The (5,7)-game In the tables below: R = Roll, D = Don't. We classify messages as HR = Promise High & Roll, IHR = Implicit promise High & Roll, LD = Promise Low, then Don t, ILD = Implicit

More information

QUANTUM SALES COMPENSATION Designing Your Plan (How to Create a Winning Incentive Plan)

QUANTUM SALES COMPENSATION Designing Your Plan (How to Create a Winning Incentive Plan) QUANTUM SALES COMPENSATION Designing Your Plan (How to Create a Winning Incentive Plan) Good morning, everyone. Welcome to our third installment of Master Classes on Sales Compensation Design with the

More information

We believe the election outcome will not interfere with your ability to achieve your long-term financial goals.

We believe the election outcome will not interfere with your ability to achieve your long-term financial goals. Dear Client: On Jan. 20, Donald Trump, as you know, will become the 45th president of the United States. This letter provides you our analysis of what the election s outcome means for you. Let me summarize

More information

Name: Preview. Use the word bank to fill in the missing letters. Some words may be used more than once. Circle any words you already know.

Name: Preview. Use the word bank to fill in the missing letters. Some words may be used more than once. Circle any words you already know. Preview. Use the word bank to fill in the missing letters. Some words may be used more than once. Circle any words you already know. Advance Organizer Banks, Credit & the Economy Preview. Use the word

More information

THINGS TO CONSIDER WHEN BUYING A HOME FALL 2014 EDITION

THINGS TO CONSIDER WHEN BUYING A HOME FALL 2014 EDITION THINGS TO CONSIDER WHEN BUYING A HOME FALL 2014 EDITION TABLE OF CONTENTS 1 3 4 6 7 8 9 11 4 REASONS TO BUY YOUR HOME NOW YOU NEED A PROFESSIONAL WHEN BUYING A HOME 4 DEMANDS TO MAKE ON YOUR REAL ESTATE

More information

How Much Profits You Should Expect from Trading Forex

How Much Profits You Should Expect from Trading Forex How Much Profits You Should Expect from Trading Roman Sadowski Trading forex is full of misconceptions indeed. Many novice s come into trading forex through very smart marketing techniques. These techniques

More information

Ric was named Best Talk Show Host in 1993 (AIR Awards) and continues to host weekly radio and television shows in Washington, D.C.

Ric was named Best Talk Show Host in 1993 (AIR Awards) and continues to host weekly radio and television shows in Washington, D.C. Wi$e Up Teleconference Call Budget to Save August 31, 2006 Speaker 2 Ric Edelman Jane Walstedt: Now, I'm going to turn the program over to Gail Patterson, who is part of the Women s Bureau team that plans

More information

The Hard Lessons of Stock Market History

The Hard Lessons of Stock Market History The Hard Lessons of Stock Market History The Lessons of Stock Market History If you re like most people, you believe there s a great deal of truth in the old adage that history tends to repeats itself

More information

The Laws of Longevity Over Lunch A practical guide to survival models Part 1

The Laws of Longevity Over Lunch A practical guide to survival models Part 1 Reinsurance March 2018 nmg-consulting.com The Laws of Longevity Over Lunch A practical guide to survival models Part 1 It is more fun to talk with someone who doesn t use long, difficult words but rather

More information

Michael S. McGarry Assistant United States Attorney Deputy Chief Financial Fraud Public Corruption. Prosecution of Investment Schemes using SAR/BSA

Michael S. McGarry Assistant United States Attorney Deputy Chief Financial Fraud Public Corruption. Prosecution of Investment Schemes using SAR/BSA Michael S. McGarry Assistant United States Attorney Deputy Chief Financial Fraud Public Corruption Prosecution of Investment Schemes using SAR/BSA 1 Investment Fraud What is it? An Investment Scam Offering

More information

Common Scams To Avoid When Buying A Car:

Common Scams To Avoid When Buying A Car: Common Scams To Avoid When Buying A Car: How Not To Get Ripped Off When Buying A Car It s no secret that car dealers have an unshakable reputation for shady deals, dishonest stunts, dirty tricks, tomfoolery,

More information

Tanya s Money Problem A Reading A Z Level U Leveled Book Word Count: 1,776

Tanya s Money Problem A Reading A Z Level U Leveled Book Word Count: 1,776 Tanya s Money Problem A Reading A Z Level U Leveled Book Word Count: 1,776 LEVELED BOOK U Tanya s Money Problem Written by Ned Jensen Illustrated by Arthur Lin Visit www.readinga-z.com for thousands of

More information

Income for Life #31. Interview With Brad Gibb

Income for Life #31. Interview With Brad Gibb Income for Life #31 Interview With Brad Gibb Here is the transcript of our interview with Income for Life expert, Brad Gibb. Hello, everyone. It s Tim Mittelstaedt, your Wealth Builders Club member liaison.

More information

TRICKS OF THE TRADE HOW YOUR AUTO INSURANCE COMPANY DEVALUES YOUR INJURY CLAIM

TRICKS OF THE TRADE HOW YOUR AUTO INSURANCE COMPANY DEVALUES YOUR INJURY CLAIM THE CARLSON LAW FIRM TRICKS OF THE TRADE HOW YOUR AUTO INSURANCE COMPANY DEVALUES YOUR INJURY CLAIM 01 WHAT WE KNOW We hear it all the time, you don t need to hire an attorney after a car crash or I didn

More information

DEMOTT BANKRUPTCY GUIDE. 10 Steps. to rebuilding your financial life BY RUSSELL A. DEMOTT

DEMOTT BANKRUPTCY GUIDE. 10 Steps. to rebuilding your financial life BY RUSSELL A. DEMOTT DEMOTT BANKRUPTCY GUIDE 10 Steps to rebuilding your financial life BY RUSSELL A. DEMOTT Table of Contents The Initial Consultation 3 The Client Questionnaire 4 Documents 5 The Intake Interview 8 Case Preparation

More information

Chris Scalese Thanks for having me, Coach. It s truly an honor.

Chris Scalese Thanks for having me, Coach. It s truly an honor. Folks, this is the time of the show where we visit with a local or national author, someone who s made a difference in the financial world. His name is Mr.. Chris, welcome in. Thanks for having me, Coach.

More information

Valuable Secrets to Defending Debt Collection Lawsuits

Valuable Secrets to Defending Debt Collection Lawsuits Valuable Secrets to Defending Debt Collection Lawsuits Creditors will aggressively pursue you. The Terry Law Firm will aggressively defend you. IF YOU HAVE BEEN SUED BY A DEBT COLLECTOR, YOU CAN WIN! David

More information

11 Biggest Rollover Blunders (and How to Avoid Them)

11 Biggest Rollover Blunders (and How to Avoid Them) 11 Biggest Rollover Blunders (and How to Avoid Them) Rolling over your funds for retirement presents a number of opportunities for error. Having a set of guidelines and preventive touch points is necessary

More information

PennyStockProphet.com:

PennyStockProphet.com: PennyStockProphet.com: Everything You Need To Know Before Investing In Micro Cap Stocks By James Connelly A.K.A. The Penny Stock Prophet www.pennystockprophet.com Getting Started Investing In Micro-Cap

More information

How to Solve Your Tax Problems Using Four Critical Steps

How to Solve Your Tax Problems Using Four Critical Steps How to Solve Your Tax Problems Using Four Critical Steps Owing the Internal Revenue Service (IRS) more than you can pay is stressful; however, there are options available that you may not know exist. Whether

More information

yourmoney a guide to managing your credit and debt Volume 6 Life After Debt

yourmoney a guide to managing your credit and debt Volume 6 Life After Debt yourmoney a guide to managing your credit and debt Volume 6 Life After Debt Call InCharge Debt Solutions today at 1-877-544-9126 or contact us at www.incharge.org Life After Debt You can do it. A life

More information

Some Thoughts on Roller Coaster Investing

Some Thoughts on Roller Coaster Investing Some Thoughts on Roller Coaster Investing Take a look at this roller coaster stock price chart. The stock crashed by 63% in just 118 days between late 2008 and early 2009. Then, after a rise over the next

More information

My SmartIRA Story Remarriage

My SmartIRA Story Remarriage My SmartIRA Story Remarriage When my first husband died, I thought I d never remarry, but a few years later I met Ed. Ed had children of his own, just like me, and we talked about how we wanted to make

More information

The spending maze Try - Activities BBC British Council 2004

The spending maze Try - Activities BBC British Council 2004 The spending maze Cut up the cards and put the number of each card on the back. Then give the students card 1 to read. 1. You work full-time in a computer business, TechnoZone. One day, you buy a one-euro

More information

The Easiest Way To Make Money In Real Estate

The Easiest Way To Make Money In Real Estate The Easiest Way To Make Money In Real Estate Introduction Here we go You re interested in making money in real estate. That s why you re reading this report. I know your goal You want a better return than

More information

In this example, we cover how to discuss a sell-side divestiture transaction in investment banking interviews.

In this example, we cover how to discuss a sell-side divestiture transaction in investment banking interviews. Breaking Into Wall Street Investment Banking Interview Guide Sample Deal Discussion #1 Sell-Side Divestiture Transaction Narrator: Hello everyone, and welcome to our first sample deal discussion. In this

More information

for Newcomers and New Canadians Module 2 How to Build Credit In Canada Student Workbook

for Newcomers and New Canadians Module 2 How to Build Credit In Canada Student Workbook for Newcomers and New Canadians Module 2 How to Build Credit In Canada Student Workbook Welcome! This workshop is about credit. Credit is buying something now, but paying for it later. Credit can be useful

More information

DECISION. 1 The complainant, Ms JN, first made a complaint to the Tolling Customer Ombudsman (TCO) on 28 May 2012, as follows: 1

DECISION. 1 The complainant, Ms JN, first made a complaint to the Tolling Customer Ombudsman (TCO) on 28 May 2012, as follows: 1 DECISION Background 1 The complainant, Ms JN, first made a complaint to the Tolling Customer Ombudsman (TCO) on 28 May 2012, as follows: 1 My name is [JN] govia account ****170. I live in [Town, State].

More information

Transfers The Evolution of Transferring Your Wealth Away to Those Who... Create Situations, Control the Outcomes... And Profit From It

Transfers The Evolution of Transferring Your Wealth Away to Those Who... Create Situations, Control the Outcomes... And Profit From It ELIMINATING LOSING FINANCIAL STRATEGIES The Evolution of Transferring Your Wealth Away to Those Who... Create Situations, Control the Outcomes... And Profit From It Major Of Your Wealth In your everyday

More information

PROFITING WITH FOREX: BONUS REPORT

PROFITING WITH FOREX: BONUS REPORT PROFITING WITH FOREX: BONUS REPORT PROFITING WITH FOREX: The Most Effective Tools and Techniques for Trading Currencies BIG PROFITS COME FROM LETTING YOUR WINNERS RUN S. Wade Hansen Two axioms pervade

More information

INVESTING STRATEGIES. That Work Every Time: STOC KS. A Step-By-Step Guide to Making Your Money Grow

INVESTING STRATEGIES. That Work Every Time: STOC KS. A Step-By-Step Guide to Making Your Money Grow INVESTING STRATEGIES That Work Every Time: STOC KS A Step-By-Step Guide to Making Your Money Grow J A M E S S K I N N E R M A R K V I C T O R H A N S E N R O I C E K R U E G E R Investing Strategies That

More information

DEBTS AND DISPUTES. Understanding Debt. What to do?

DEBTS AND DISPUTES. Understanding Debt. What to do? DEBTS AND DISPUTES If you ve ever been owed money, you know it s a frustrating situation to be in. Even when it s a small sum, debts not only leave a bad taste, but they can really affect your financial

More information

ARBITRATION SUBJECT. Appeal of termination for violation of found property policy. ISSUES CHRONOLOGY SUMMARY OF FINDINGS

ARBITRATION SUBJECT. Appeal of termination for violation of found property policy. ISSUES CHRONOLOGY SUMMARY OF FINDINGS Glendon #4 ARBITRATION EMPLOYER, INC. -and EMPLOYEE Termination Appeal SUBJECT Appeal of termination for violation of found property policy. ISSUES Was Employee terminated for just cause? CHRONOLOGY Termination:

More information

And what about the focus on women and people of color?

And what about the focus on women and people of color? Transcript of Discussion on Social Security: Alicia Munnell, Boston College School of Management and former Assistant Secretary of the Treasury for Economic Policy under President Clinton and Mark Weisbrot,

More information

THE LAW SOCIETY OF BRITISH COLUMBIA. In the matter of the Legal Profession Act, SBC 1998, c. 9. and a hearing concerning

THE LAW SOCIETY OF BRITISH COLUMBIA. In the matter of the Legal Profession Act, SBC 1998, c. 9. and a hearing concerning Citation Authorized: June 8, 2017 Citation Issued: June 21, 2017 Citation Amended: February 19, 2018 THE LAW SOCIETY OF BRITISH COLUMBIA In the matter of the Legal Profession Act, SBC 1998, c. 9 and a

More information

HOW YOU CAN INVEST YOUR MONEY IN TODAY S MARKET THROUGH PRIVATE MONEY LENDING

HOW YOU CAN INVEST YOUR MONEY IN TODAY S MARKET THROUGH PRIVATE MONEY LENDING HOW YOU CAN INVEST YOUR MONEY IN TODAY S MARKET THROUGH PRIVATE MONEY LENDING Legal Notice Copyright Notice. All rights reserved. No part of this publication may be reproduced or transmitted in any form

More information

ECON DISCUSSION NOTES ON CONTRACT LAW. Contracts. I.1 Bargain Theory. I.2 Damages Part 1. I.3 Reliance

ECON DISCUSSION NOTES ON CONTRACT LAW. Contracts. I.1 Bargain Theory. I.2 Damages Part 1. I.3 Reliance ECON 522 - DISCUSSION NOTES ON CONTRACT LAW I Contracts When we were studying property law we were looking at situations in which the exchange of goods/services takes place at the time of trade, but sometimes

More information

Outline of insider trading

Outline of insider trading Internal training materials Outline of insider trading Trainers: These materials provide a simple explanation of insider trading. Slides 1 through 10 provide a basic overview of insider trading regulations,

More information

Mistakes to Avoid If You Are in a Georgia Car Wreck

Mistakes to Avoid If You Are in a Georgia Car Wreck Mistakes to Avoid If You Are in a Georgia Car Wreck JAMES K. MURPHY Murphy Law Firm, LLC Georgia Accident & Injury Attorney 8302 Office Park Drive 2 Table of Contents: Preface: Who is Behind This Book,

More information

Boom & Bust Monthly Insight Video: What the Media Won t Say About the ACA

Boom & Bust Monthly Insight Video: What the Media Won t Say About the ACA Boom & Bust Monthly Insight Video: What the Media Won t Say About the ACA Hi, I m Rodney Johnson, co-editor of Boom & Bust and Survive & Prosper. Welcome to the February 2014 educational video. February

More information

Explaining risk, return and volatility. An Octopus guide

Explaining risk, return and volatility. An Octopus guide Explaining risk, return and volatility An Octopus guide Important information The value of an investment, and any income from it, can fall as well as rise. You may not get back the full amount they invest.

More information

MOCK NEGOTIATIONS: LIMITATION OF LIABILITY

MOCK NEGOTIATIONS: LIMITATION OF LIABILITY MOCK NEGOTIATIONS: LIMITATION OF LIABILITY DPRCG Loss Prevention Role Play Exercise a fun and effective tool to help you convey important negotiation tips and loss prevention info to your staff CASE SUMMARY

More information

Warehouse Money Visa Card Terms and Conditions

Warehouse Money Visa Card Terms and Conditions Warehouse Money Visa Card Terms and Conditions 1 01 Contents 1. About these terms 6 2. How to read this document 6 3. Managing your account online 6 4. Managing your account online things you need to

More information

If you are over age 50, you get another $5,500 in catch-up contributions. Are you taking advantage of that additional amount?

If you are over age 50, you get another $5,500 in catch-up contributions. Are you taking advantage of that additional amount? Let s start this off with the obvious. I am not a certified financial planner. I am not a certified investment counselor. Anything I know about investing, I ve learned by making mistakes, not by taking

More information

Improving Your Credit Score

Improving Your Credit Score Improving Your Credit Score From my experience working with many potential home buyers looking to improve their credit, they are frustrated! They are frustrated because they receive conflicting information

More information

Collect the Biggest Dividends In Stock Market History

Collect the Biggest Dividends In Stock Market History Collect the Biggest Dividends In Stock Market History Myth: Big dividends are risky, and signal that a company is in trouble. Reality: the biggest dividends can be some of the safest single income opportunities

More information

Comparing term life insurance to cash value life insurance

Comparing term life insurance to cash value life insurance 334 Part IV: Insurance: Protecting What You ve Got What you will get as a survivor benefit depends on many factors, including whether your spouse was receiving a CPP retirement or disability pension, how

More information

AgriTalk. January 27, 2014 Mike Adams with Mary Kay Thatcher, Senior Director, Congressional Relations, American Farm Bureau Federation

AgriTalk. January 27, 2014 Mike Adams with Mary Kay Thatcher, Senior Director, Congressional Relations, American Farm Bureau Federation AgriTalk January 27, 2014 Mike Adams with Mary Kay Thatcher, Senior Director, Congressional Relations, American Farm Bureau Federation Note: This is an unofficial transcript of an AgriTalk interview. Keith

More information

The power of borrowing like a boss

The power of borrowing like a boss The power of borrowing like a boss Borrowing can help you do some pretty wonderful things. Like getting that home that s right for you and your family (or family to be!). The place where you ll make memories

More information

Hayes Connor Solicitors

Hayes Connor Solicitors Hayes Connor Solicitors A jargon-free guide to: making a data breach group action claim with Hayes Connor Solicitors Why have we created this document? Making a data breach claim shouldn t be difficult.

More information

Pay As You Go Meter Statement

Pay As You Go Meter Statement Pay As You Go Meter Statement A Pay As You Go meter (or Prepayment meter) A meter that lets you pay for your electricity and gas in advance. You can buy credit at hundreds of Post Office branches or PayPoint

More information

Credit Cards Are Not For Credit!

Credit Cards Are Not For Credit! Starting At Zero Writing this website, responding to comments and emails, and participating in internet forums makes me a bit insulated to what s really going on out there sometimes. That s one reason

More information

Chapter 3.3. Trading Psychology

Chapter 3.3. Trading Psychology 1 Chapter 3.3 Trading Psychology 0 TRADING PSYCHOLOGY Forex traders have to not only compete with other traders in the forex market but also with themselves. Oftentimes as a Forex trader, you will be your

More information

Understanding Money. Money 101. Money 101 What is debt? Savings and Investments

Understanding Money. Money 101. Money 101 What is debt? Savings and Investments Understanding Money Money 101 What is debt? Savings and Investments Money 101 Let s face it, you need money. To get it, you will need to earn it. How much you need depends on where you live, your expenses,

More information

Mr M didn t think MBNA had offered enough compensation. He said it hadn t worked out his compensation in the way we d expect it to.

Mr M didn t think MBNA had offered enough compensation. He said it hadn t worked out his compensation in the way we d expect it to. complaint Mr M has complained that he was mis-sold two payment protection insurance ( PPI ) policies alongside two credit cards he had with MBNA Limited ( MBNA ). background Mr M took out two credit cards

More information

chief ombudsman & chief executive s report

chief ombudsman & chief executive s report chief ombudsman & It s approaching 20 years ago now that discussions were underway about setting up a single ombudsman for financial services. This would replace eight existing schemes each covering individual

More information