Economy Profile 2015 Malaysia

Transcription

1 Public Disclosure Authorized Public Disclosure Authorized Public Disclosure Authorized Public Disclosure Authorized Doing Business Economy Profile 2015

2 The International Bank for Reconstruction and Development / The World Bank 1818 H Street NW, Washington, DC Telephone: ; Internet: All rights reserved This work is a product of the staff of The World Bank with external contributions. The findings, interpretations, and conclusions expressed in this work do not necessarily reflect the views of The World Bank, its Board of Executive Directors, or the governments they represent. The World Bank does not guarantee the accuracy of the data included in this work. The boundaries, colors, denominations, and other information shown on any map in this work do not imply any judgment on the part of The World Bank concerning the legal status of any territory or the endorsement or acceptance of such boundaries. Nothing herein shall constitute or be considered to be a limitation upon or waiver of the privileges and immunities of The World Bank, all of which are specifically reserved. This work is available under the Creative Commons Attribution 3.0 Unported license (CC BY 3.0) Under the Creative Commons Attribution license, you are free to copy, distribute, transmit, and adapt this work, including for commercial purposes, under the following conditions: Attribution Please cite the work as follows: World Bank Doing Business 2015: Going Beyond Efficiency. Washington, DC: World Bank Group. DOI: / License: Creative Commons Attribution CC BY 3.0 IGO Translations If you create a translation of this work, please add the following disclaimer along with the attribution: This translation was not created by The World Bank and should not be considered an official World Bank translation. The World Bank shall not be liable for any content or error in this translation. Adaptations If you create an adaptation of this work, please add the following disclaimer along with the attribution: This is an adaptation of an original work by The World Bank. Views and opinions expressed in the adaptation are the sole responsibility of the author or authors of the adaptation and are not endorsed by The World Bank. Third-party content The World Bank does not necessarily own each component of the content contained within the work. The World Bank therefore does not warrant that the use of any third-partyowned individual component or part contained in the work will not infringe on the rights of those third parties. The risk of claims resulting from such infringement rests solely with you. If you wish to re-use a component of the work, it is your responsibility to determine whether permission is needed for that re-use and to obtain permission from the copyright owner. Examples of components can include, but are not limited to, tables, figures or images. All queries on rights and licenses should be addressed to the Publishing and Knowledge Division, The World Bank, 1818 H Street NW, Washington, DC 20433, USA; fax: ; pubrights@worldbank.org. ISBN (paper): ISBN (electronic): DOI: / ISSN: Cover design: Corporate Visions, Inc.

3 3 CONTENTS Introduction... 4 The business environment... 6 Starting a business Dealing with construction permits Getting electricity Registering property Getting credit Protecting minority investors Paying taxes Trading across borders Enforcing contracts Resolving insolvency Labor market regulation Distance to frontier and ease of doing business ranking Resources on the Doing Business website... 90

4 4 INTRODUCTION Doing Business sheds light on how easy or difficult it is for a local entrepreneur to open and run a small to medium-size business when complying with relevant regulations. It measures and tracks changes in regulations affecting 11 areas in the life cycle of a business: starting a business, dealing with construction permits, getting electricity, registering property, getting credit, protecting minority investors, paying taxes, trading across borders, enforcing contracts, resolving insolvency and labor market regulation. In a series of annual reports Doing Business presents quantitative indicators on business regulations and the protection of property rights that can be compared across 189 economies, from Afghanistan to Zimbabwe, over time. The data set covers 47 economies in Sub- Saharan Africa, 32 in Latin America and the Caribbean, 25 in East Asia and the Pacific, 26 in Eastern Europe and Central Asia, 20 in the Middle East and North Africa and 8 in South Asia, as well as 31 OECD high-income economies. The indicators are used to analyze economic outcomes and identify what reforms have worked, where and why. This economy profile presents the Doing Business indicators for. To allow useful comparison, it also provides data for other selected economies (comparator economies) for each indicator. The data in this report are current as of June 1, 2014 (except for the paying taxes indicators, which cover the period January December 2013). The Doing Business methodology has limitations. Other areas important to business such as an economy s proximity to large markets, the quality of its infrastructure services (other than those related to trading across borders and getting electricity), the security of property from theft and looting, the transparency of government procurement, macroeconomic conditions or the underlying strength of institutions are not directly studied by Doing Business. The indicators refer to a specific type of business, generally a local limited liability company operating in the largest business city. Because standard assumptions are used in the data collection, comparisons and benchmarks are valid across economies. The data not only highlight the extent of obstacles to doing business; they also help identify the source of those obstacles, supporting policy makers in designing regulatory reform. More information is available in the full report. Doing Business 2015 presents the indicators, analyzes their relationship with economic outcomes and presents business regulatory reforms. The data, along with information on ordering Doing Business 2015, are available on the Doing Business website at

5 5 CHANGES IN DOING BUSINESS 2015 As part of a 2-year update in methodology, Doing Business 2015 incorporates 7 important changes. First, the ease of doing business ranking as well as all topiclevel rankings are now computed on the basis of distance to frontier scores (see the chapter on the distance to frontier and ease of doing business ranking). Second, for the 11 economies with a population of more than 100 million, data for a second city have been added to the data set and the ranking calculation. These economies are Bangladesh, Brazil, China, India, Indonesia, Japan, Mexico, Nigeria, Pakistan, the Russian Federation and the United States. Third, for getting credit, the methodology has been revised for both the strength of legal rights index and the depth of credit information index. The number of points has been increased in both indices, from 10 to 12 for the strength of legal rights index and from 6 to 8 for the depth of credit information index. In addition, only credit bureaus and registries that cover at least 5% of the adult population can receive a score on the depth of credit information index. Fourth, the name of the protecting investors indicator set has been changed to protecting minority investors to better reflect its scope and the scope of the indicator set has been expanded to include shareholders rights in corporate governance beyond related-party transactions. Fifth, the resolving insolvency indicator set has been expanded to include an index measuring the strength of the legal framework for insolvency. Sixth, the calculation of the distance to frontier score for paying taxes has been changed. The total tax rate component now enters the score in a nonlinear fashion, in an approach different from that used for all other indicators (see the chapter on the distance to frontier and ease of doing business ranking). Finally, the name of the employing workers indicator set has been changed to labor market regulation, and the scope of this indicator set has also been changed. The indicators now focus on labor market regulation applying to the retail sector rather than the manufacturing sector, and their coverage has been expanded to include regulations on labor disputes and on benefits provided to workers. The labor market regulation indicators continue to be excluded from the aggregate distance to frontier score and ranking on the ease of doing business. Beyond these changes there are 3 other updates in methodology. For paying taxes, the financial statement variables have been updated to be proportional to 2012 income per capita; previously they were proportional to 2005 income per capita. For enforcing contracts, the value of the claim is now set at twice the income per capita or $5,000, whichever is greater. For dealing with construction permits, the cost of construction is now set at 50 times income per capita (before, the cost was assessed by the Doing Business respondents). In addition, this indicator set no longer includes the procedures for obtaining a landline telephone connection. For more details on the changes, see the What is changing in Doing Business? chapter starting on page 24 of the Doing Business 2015 report. For more details on the data and methodology, please see the Data Notes chapter starting on page 114 of the Doing Business 2015 report. For more details on the distance to frontier metric, please see the Distance to frontier and ease of doing business ranking chapter in this profile.

6 6 THE BUSINESS ENVIRONMENT For policy makers trying to improve their economy s regulatory environment for business, a good place to start is to find out how it compares with the regulatory environment in other economies. Doing Business provides an aggregate ranking on the ease of doing business based on indicator sets that measure and benchmark regulations applying to domestic small to medium-size businesses through their life cycle. Economies are ranked from 1 to 189 by the ease of doing business ranking. This year's report presents results for 2 aggregate measures: the distance to frontier score and the ease of doing business ranking. The ranking of economies is determined by sorting the aggregate distance to frontier (DTF) scores. The distance to frontier score benchmarks economies with respect to regulatory practice, showing the absolute distance to the best performance in each Doing Business indicator. An economy s distance to frontier score is indicated on a scale from 0 to 100, where 0 represents the worst performance and 100 the frontier. (See the chapter on the distance to frontier and ease of doing business). The 10 topics included in the ranking in Doing Business 2015: starting a business, dealing with construction permits, getting electricity, registering property, getting credit, protecting minority investors, paying taxes, trading across borders, enforcing contracts and resolving insolvency. The labor market regulation indicators (formerly employing workers) are not included in this year s aggregate ease of doing business ranking, but the data are presented in this year s economy profile. The aggregate ranking on the ease of doing business benchmarks each economy s performance on the indicators against that of all other economies in the Doing Business sample (figure 1.1). While this ranking tells much about the business environment in an economy, it does not tell the whole story. The ranking on the ease of doing business, and the underlying indicators, do not measure all aspects of the business environment that matter to firms and investors or that affect the competitiveness of the economy. Still, a high ranking does mean that the government has created a regulatory environment conducive to operating a business. ECONOMY OVERVIEW Region: East Asia & Pacific Income category: Upper middle income Population: 29,716,965 GNI per capita (US$): 10,400 DB2015 rank: 18 DB2014 rank: 20* Change in rank: 2 DB 2015 DTF: 78.8 DB 2014 DTF: 76.8 Change in DTF: 2 * DB2014 ranking shown is not last year s published ranking but a comparable ranking for DB2014 that captures the effects of such factors as data corrections and the changes in methodology. See the data notes starting on page 114 of the Doing Business 2015 report for sources and definitions.

7 THE BUSINESS ENVIRONMENT Figure 1.1 Where economies stand in the global ranking on the ease of doing business

8 THE BUSINESS ENVIRONMENT For policy makers, knowing where their economy stands in the aggregate ranking on the ease of doing business is useful. Also useful is to know how it ranks relative to comparator economies and relative to the regional average (figure 1.2). The economy s rankings (figure 1.3) and distance to frontier scores (figure 1.4) on the topics included in the ease of doing business ranking provide another perspective. Figure 1.2 How and comparator economies rank on the ease of doing business Note: The rankings are benchmarked to June 2014 and based on the average of each economy s distance to frontier (DTF) scores for the 10 topics included in this year s aggregate ranking. The distance to frontier score benchmarks economies with respect to regulatory practice, showing the absolute distance to the best performance in each Doing Business indicator. An economy s distance to frontier score is indicated on a scale from 0 to 100, where 0 represents the worst performance and 100 the frontier. For the economies for which the data cover 2 cities, scores are a population-weighted average for the 2 cities.

9 9 THE BUSINESS ENVIRONMENT Figure 1.3 Rankings on Doing Business topics - (Scale: Rank 189 center, Rank 1 outer edge) Figure 1.4 Distance to frontier scores on Doing Business topics - (Scale: Score 0 center, Score 100 outer edge) Note: The rankings are benchmarked to June 2014 and based on the average of each economy s distance to frontier (DTF) scores for the 10 topics included in this year s aggregate ranking. The distance to frontier score benchmarks economies with respect to regulatory practice, showing the absolute distance to the best performance in each Doing Business indicator. An economy s distance to frontier score is indicated on a scale from 0 to 100, where 0 represents the worst performance and 100 the frontier. For the economies for which the data cover 2 cities, scores are a population-weighted average for the 2 cities.

10 10 THE BUSINESS ENVIRONMENT Just as the overall ranking on the ease of doing business tells only part of the story, so do changes in that ranking. Yearly movements in rankings can provide some indication of changes in an economy s regulatory environment for firms, but they are always relative. Moreover, year-to-year changes in the overall rankings do not reflect how the business regulatory environment in an economy has changed over time or how it has changed in different areas. To aid in assessing such changes, Doing Business introduced the distance to frontier score. This measure shows how far on average an economy is from the best performance achieved by any economy on each Doing Business indicator. Comparing the measure for an economy at 2 points in time allows users to assess how much the economy s regulatory environment as measured by Doing Business has changed over time how far it has moved toward (or away from) the most efficient practices and strongest regulations in areas covered by Doing Business (figure 1.5). Figure 1.5 How far has come in the areas measured by Doing Business? Note: The distance to frontier score shows how far on average an economy is from the best performance achieved by any economy on each Doing Business indicator since 2010, except for getting credit, paying taxes, protecting minority investors and resolving insolvency which had methodology changes in 2014 and thus are only comparable to The measure is normalized to range between 0 and 100, with 100 representing the best performance (the frontier). See the data notes starting on page 114 of the Doing Business 2015 report for more details on the distance to frontier score.

11 DB2015 DB2014 China DB2015 Hong Kong SAR, China DB2015 Indonesia DB2015 Japan DB2015 Korea, Rep. DB2015 Singapore DB2015 Best performer globally DB2015 Doing Business THE BUSINESS ENVIRONMENT The absolute values of the indicators tell another part of the story (table 1.1). The indicators, on their own or in comparison with the indicators of a good practice economy or those of comparator economies in the region, may reveal bottlenecks reflected in large numbers of procedures, long delays or high costs. Or they may reveal unexpected strengths in an area of business regulation such as a regulatory process that can be completed with a small number of procedures in a few days and at a low cost. Comparison of the economy s indicators today with those in the previous year may show where substantial bottlenecks persist and where they are diminishing. Table 1.1 Summary of Doing Business indicators for Indicator Starting a Business (rank) New Zealand (1) Starting a Business (DTF Score) New Zealand (99.96) Procedures (number) New Zealand (1.0)* Time (days) New Zealand (0.5) Cost (% of income per capita) Slovenia (0.0) Paid-in min. capital (% of income per capita) Economies (0.0)* Dealing with Construction Permits (rank) Hong Kong SAR, China (1) Dealing with Construction Permits (DTF Score) Hong Kong SAR, China (95.53)

12 DB2015 DB2014 China DB2015 Hong Kong SAR, China DB2015 Indonesia DB2015 Japan DB2015 Korea, Rep. DB2015 Singapore DB2015 Best performer globally DB2015 Doing Business Indicator Procedures (number) Hong Kong SAR, China (5.0) Time (days) Singapore (26.0) Cost (% of warehouse value) Qatar (0.0)* Getting Electricity (rank) Korea, Rep. (1) Getting Electricity (DTF Score) Korea, Rep. (99.83) Procedures (number) Economies (3.0)* Time (days) Korea, Rep. (18.0)* Cost (% of income per capita) Japan (0.0) Registering Property (rank) Georgia (1) Registering Property (DTF Score) Georgia (99.88) Procedures (number) Economies (1.0)* Time (days) Economies (1.0)* Cost (% of property value) Economies (0.0)* Getting Credit (rank) New Zealand (1) Getting Credit (DTF Score) New Zealand (100) Strength of legal rights index (0-12) Economies (12)*

13 DB2015 DB2014 China DB2015 Hong Kong SAR, China DB2015 Indonesia DB2015 Japan DB2015 Korea, Rep. DB2015 Singapore DB2015 Best performer globally DB2015 Doing Business Indicator Depth of credit information index (0-8) Economies (8)* Credit registry coverage (% of adults) Portugal (100.0) Credit bureau coverage (% of adults) Economies (100.0)* Protecting Minority Investors (rank) New Zealand (1) Protecting Minority Investors (DTF Score) New Zealand (81.67) Extent of conflict of interest regulation index (0-10) Singapore (9.3)* Extent of shareholder governance index (0-10) France (7.8)* Strength of minority investor protection index (0-10) New Zealand (8.2) Paying Taxes (rank) United Arab Emirates (1)* Paying Taxes (DTF Score) United Arab Emirates (99.44)* Payments (number per year) Hong Kong SAR, China (3.0)* Time (hours per year) Luxembourg (55.0) Trading Across Borders (rank) Singapore (1) Trading Across Borders Singapore (96.47)

14 DB2015 DB2014 China DB2015 Hong Kong SAR, China DB2015 Indonesia DB2015 Japan DB2015 Korea, Rep. DB2015 Singapore DB2015 Best performer globally DB2015 Doing Business Indicator (DTF Score) Documents to export (number) Ireland (2)* Time to export (days) Economies (6.0)* Cost to export (US$ per container) Timor-Leste (410.0) Cost to export (deflated US$ per container) Documents to import (number) Ireland (2)* Time to import (days) Singapore (4.0) Cost to import (US$ per container) , Singapore (440.0) Cost to import (deflated US$ per container) , Enforcing Contracts (rank) Singapore (1) Enforcing Contracts (DTF Score) Singapore (89.54) Time (days) Singapore (150.0) Cost (% of claim) Iceland (9.0) Procedures (number) Singapore (21.0)* Resolving Insolvency (rank) Finland (1) Resolving Insolvency (DTF Score) Finland (93.85)

15 DB2015 DB2014 China DB2015 Hong Kong SAR, China DB2015 Indonesia DB2015 Japan DB2015 Korea, Rep. DB2015 Singapore DB2015 Best performer globally DB2015 Doing Business Indicator Time (years) Ireland (0.4) Cost (% of estate) Norway (1.0) Outcome (0 as piecemeal sale and 1 as going concern) Recovery rate (cents on the dollar) Japan (92.9) Strength of insolvency framework index (0-16) Economies (15.0)* Note: DB2014 rankings shown are not last year s published rankings but comparable rankings for DB2014 that capture the effects of such factors as data corrections and changes to the methodology. Trading across borders deflated and non-deflated values are identical in DB2015 because it is defined as the base year for the deflator. The best performer on time for paying taxes is defined as the lowest time recorded among all economies in the DB2015 sample that levy the 3 major taxes: profit tax, labor taxes and mandatory contributions, and VAT or sales tax. If an economy has no laws or regulations covering a specific area for example, insolvency it receives a no practice mark. Similarly, an economy receives a no practice or not possible mark if regulation exists but is never used in practice or if a competing regulation prohibits such practice. Either way, a no practice mark puts the economy at the bottom of the ranking on the relevant indicator. * Two or more economies share the top ranking on this indicator. A number shown in place of an economy s name indicates the number of economies that share the top ranking on the indicator. For a list of these economies, see the Doing Business website (

16 16 STARTING A BUSINESS Formal registration of companies has many immediate benefits for the companies and for business owners and employees. Legal entities can outlive their founders. Resources are pooled as several shareholders join forces to start a company. Formally registered companies have access to services and institutions from courts to banks as well as to new markets. And their employees can benefit from protections provided by the law. An additional benefit comes with limited liability companies. These limit the financial liability of company owners to their investments, so personal assets of the owners are not put at risk. Where governments make registration easy, more entrepreneurs start businesses in the formal sector, creating more good jobs and generating more revenue for the government. What do the indicators cover? Doing Business measures the ease of starting a business in an economy by recording all procedures officially required or commonly done in practice by an entrepreneur to start up and formally operate an industrial or commercial business as well as the time and cost required to complete these procedures. It also records the paid-in minimum capital that companies must deposit before registration (or within 3 months). The ranking of economies on the ease of starting a business is determined by sorting their distance to frontier scores for starting a business. These scores are the simple average of the distance to frontier scores for each of the component indicators. To make the data comparable across economies, Doing Business uses several assumptions about the business and the procedures. It assumes that all information is readily available to the entrepreneur and that there has been no prior contact with officials. It also assumes that the entrepreneur will pay no bribes. And it assumes that the business: Is a limited liability company, located in the largest business city and is 100% domestically owned 1. Has between 10 and 50 employees. Conducts general commercial or industrial activities. WHAT THE STARTING A BUSINESS INDICATORS MEASURE Procedures to legally start and operate a company (number) Preregistration (for example, name verification or reservation, notarization) Registration in the economy s largest business city 1 Postregistration (for example, social security registration, company seal) Time required to complete each procedure (calendar days) Does not include time spent gathering information Each procedure starts on a separate day (2 procedures cannot start on the same day). Procedures that can be fully completed online are recorded as ½ day. Procedure completed once final document is received No prior contact with officials Cost required to complete each procedure (% of income per capita) Official costs only, no bribes No professional fees unless services required by law Paid-in minimum capital (% of income per capita) Deposited in a bank or with a notary before registration (or within 3 months) Has a start-up capital of 10 times income per capita. Has a turnover of at least 100 times income per capita. Does not qualify for any special benefits. Does not own real estate. 1 For the 11 economies with a population of more than 100 million, data for a second city have been added.

17 17 STARTING A BUSINESS Where does the economy stand today? What does it take to start a business in? According to data collected by Doing Business, starting a business there requires 3.0 procedures, takes 5.5 days, costs 7.2% of income per capita and requires paid-in minimum capital of 0.0% of income per capita (figure 2.1). Most indicator sets refer to a case scenario in the largest business city of an economy, except for 11 economies for which the data are a population-weighted average of the 2 largest business cities. See the chapter on distance to frontier and ease of doing business ranking at the end of this profile for more details. Figure 2.1 What it takes to start a business in - Paid-in minimum capital (% of income per capita): 0.0 Note: Time shown in the figure above may not reflect simultaneity of procedures. Online procedures account for 0.5 days in the total time calculation. For more information on the methodology of the starting a business indicators, see the Doing Business website ( For details on the procedures reflected here, see the summary at the end of this chapter.

18 18 STARTING A BUSINESS Globally, stands at 13 in the ranking of 189 economies on the ease of starting a business (figure 2.2). The rankings for comparator economies and the regional average ranking provide other useful information for assessing how easy it is for an entrepreneur in to start a business. Figure 2.2 How and comparator economies rank on the ease of starting a business

19 19 STARTING A BUSINESS Economies around the world have taken steps making it easier to start a business streamlining procedures by setting up a one-stop shop, making procedures simpler or faster by introducing technology and reducing or eliminating minimum capital requirements. Many have undertaken business registration reforms in stages and they often are part of a larger regulatory reform program. Among the benefits have been greater firm satisfaction and savings and more registered businesses, financial resources and job opportunities. What business registration reforms has Doing Business recorded in (table 2.1)? Table 2.1 How has made starting a business easier or not? By Doing Business report year from DB2010 to DB2015 DB year DB2010 DB2011 DB2012 Reform made starting a business easier through a new onestop shop service that helped in streamlining the registration process. eased business start-up by introducing more online services. made starting a business easier by merging company, tax, social security and employment fund registrations at the one-stop shop and providing same-day registration. DB2014 made starting a business less costly by reducing the company registration fees. Note: For information on reforms in earlier years (back to DB2005), see the Doing Business reports for these years, available at

20 20 STARTING A BUSINESS What are the details? Underlying the indicators shown in this chapter for is a set of specific procedures the bureaucratic and legal steps that an entrepreneur must complete to incorporate and register a new firm. These are identified by Doing Business through collaboration with relevant local professionals and the study of laws, regulations and publicly available information on business entry in that economy. Following is a detailed summary of those procedures, along with the associated time and cost. These procedures are those that apply to a company matching the standard assumptions (the standardized company ) used by Doing Business in collecting the data (see the section in this chapter on what the indicators measure). STANDARDIZED COMPANY Legal form: Sendirian Berhad (Sdn. Bhd.) - Private Limited Company Paid in minimum capital requirement: MYR 0 City: Kuala Lumpur Start-up Capital: 10 times GNI per capita Table 2.2 Summary of time, cost and procedures for starting a business in - No. Procedure File necessary documents with the Companies Commission of (SSM) one-stop shop Time to complete Cost to complete 1 Name search can be conducted online and payment can be made online. Agency: Companies Commission of Less than one day (online procedure) MYR 30 per name search application Company Secretary prepares the company incorporation documents 2 A company secretary is required to prepare the incorporation documents and provide a statutory declaration of compliance (Companies Act 1965). 3 days on average MYR 1000 Agency: Companies Commission of 3 File necessary documents with the Companies Commission of (CCM) one-stop shop and obtain company incorporation, tax registration, registration with the Employment Provident Fund (EPF), Social Security Organization and the Inland Revenue Board, as well as the post-incorporation package (company seal, share certificates and statutory books) File necessary documents with the Companies Commission of (CCM) one-stop shop and obtain company incorporation, tax 2 days on average MYR 1,000 (registration fee)+ MYR 200 (stamp) + MYR 75 (postincorporation package)

21 21 No. Procedure registration, registration with the Employment Provident Fund (EPF), Social Security Organization and the Inland Revenue Board, as well as the post-incorporation package (company seal, share certificates and statutory books). Time to complete Cost to complete Promoters must pay the registration fee and file the following incorporation documents with the Companies Commission within 3 months of name reservation: - The memorandum and articles of association and the statutory declaration of compliance (Form 48A) (prepared by a lawyer or the company secretary). - The particulars of (a) two subscribers holding a minimum of one share of MYR 1 each and (b) At least two directors who have their principal or sole place of residence in. - The original Form 13A and a copy of the letter from the CCM approving the name of the company have to be attached as well. - The address or location of the registered office. After the submission of the incorporation papers, the CCM issues Form 9 (certificate of incorporation) upon lodging the relevant documents. The registration fee for the authorized share capital is charged the following scale and is payable to the Companies Commission: - For registration of a company whose nominal share capital does not exceed MYR 400,000: MYR 1, For registration of a company whose nominal share capital exceeds MYR 400,000 but does not exceed MYR 500,000: MYR 3, For registration of a company whose nominal share capital exceeds MYR 500,000 but does not exceed MYR 1 million: MYR 5, For registration of a company whose nominal share capital exceeds MYR 1 million but does not exceed MYR 5 million: MYR 8, For registration of a company whose nominal share capital exceeds MYR 5 million but does not exceed MYR 10 million: MYR 10, For registration of a company whose nominal share capital exceeds MYR 10 million but does not exceed MYR 25 million: MYR 20, For registration of a company whose nominal share capital exceeds MYR 25 million but does not exceed MYR 50 million: MYR 40, For registration of a company whose nominal share capital exceeds MYR 50 million but does not exceed MYR 100 million: MYR 50, For registration of a company whose nominal share capital exceeds MYR 100 million: MYR 70, Since April 01, 2010 the authority for stamping of documents has been delegated to the CCM and entrepreneurs no longer have to go to the Inland Revenue Board (IRB). The stamp cost is RM 100 for the Memorandum and RM 100 for the Articles with a second set stamped at RM 10 each. Agency: Companies Commission of * Takes place simultaneously with another procedure. Note: Online procedures account for 0.5 days in the total time calculation.

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23 23 DEALING WITH CONSTRUCTION PERMITS Regulation of construction is critical to protect the public. But it needs to be efficient, to avoid excessive constraints on a sector that plays an important part in every economy. Where complying with building regulations is excessively costly in time and money, many builders opt out. They may pay bribes to pass inspections or simply build illegally, leading to hazardous construction that puts public safety at risk. Where compliance is simple, straightforward and inexpensive, everyone is better off. What do the indicators cover? Doing Business records the procedures, time and cost for a business in the construction industry to obtain all the necessary approvals to build a warehouse in the economy s largest business city, connect it to basic utilities and register the warehouse so that it can be used as collateral or transferred to another entity. The ranking of economies on the ease of dealing with construction permits is determined by sorting their distance to frontier scores for dealing with construction permits. These scores are the simple average of the distance to frontier scores for each of the component indicators. To make the data comparable across economies, Doing Business uses several assumptions about the business and the warehouse, including the utility connections. The business: Is a limited liability company operating in the construction business and located in the largest business city. For the 11 economies with a population of more than 100 million, data for a second city have been added. Is domestically owned and operated. The warehouse: Has 60 builders and other employees. Is valued at 50 times income per capita. Is a new construction (there was no previous construction on the land). WHAT THE DEALING WITH CONSTRUCTION PERMITS INDICATORS MEASURE Procedures to legally build a warehouse (number) Submitting all relevant documents and obtaining all necessary clearances, licenses, permits and certificates Submitting all required notifications and receiving all necessary inspections Obtaining utility connections for water and sewerage Registering the warehouse after its completion (if required for use as collateral or for transfer of the warehouse) Time required to complete each procedure (calendar days) Does not include time spent gathering information Each procedure starts on a separate day. Procedures that can be fully completed online are recorded as ½ day. Procedure considered completed once final document is received No prior contact with officials Cost required to complete each procedure (% of warehouse value) Official costs only, no bribes Will have complete architectural and technical plans prepared by a licensed architect or engineer. Will be connected to water and sewerage (sewage system, septic tank or their equivalent). The connection to each utility network will be 150 meters (492 feet) long. Will be used for general storage, such as of books or stationery (not for goods requiring special conditions). Will take 30 weeks to construct (excluding all delays due to administrative and regulatory requirements).

24 24 DEALING WITH CONSTRUCTION PERMITS Where does the economy stand today? What does it take to comply with the formalities to build a warehouse in? According to data collected by Doing Business, dealing with construction permits there requires 13.0 procedures, takes 74.0 days and costs 1.3% of the warehouse value (figure 3.1). Most indicator sets refer to a case scenario in the largest business city of an economy, except for 11 economies for which the data are a population-weighted average of the 2 largest business cities. See the chapter on distance to frontier and ease of doing business ranking at the end of this profile for more details. Figure 3.1 What it takes to comply with formalities to build a warehouse in - Note: Time shown in the figure above may not reflect simultaneity of procedures. Online procedures account for 0.5 days in the total time calculation. For more information on the methodology of the dealing with construction permits indicators, see the Doing Business website ( For details on the procedures reflected here, see the summary at the end of this chapter.

25 25 DEALING WITH CONSTRUCTION PERMITS Globally, stands at 28 in the ranking of 189 economies on the ease of dealing with construction permits (figure 3.2). The rankings for comparator economies and the regional average ranking provide other useful information for assessing how easy it is for an entrepreneur in to legally build a warehouse. Figure 3.2 How and comparator economies rank on the ease of dealing with construction permits

26 26 DEALING WITH CONSTRUCTION PERMITS Smart regulation ensures that standards are met while making compliance easy and accessible to all. Coherent and transparent rules, efficient processes and adequate allocation of resources are especially important in sectors where safety is at stake. Construction is one of them. In an effort to ensure building safety while keeping compliance costs reasonable, governments around the world have worked on consolidating permitting requirements. What construction permitting reforms has Doing Business recorded in (table 3.1)? Table 3.1 How has made dealing with construction permits easier or not? By Doing Business report year from DB2010 to DB2015 DB year DB2013 Reform made dealing with construction permits faster by improving the one-stop center for new buildings and by reducing the time to connect to telephone service. DB2014 made dealing with construction permits easier by establishing a one-stop shop. Note: For information on reforms in earlier years (back to DB2006), see the Doing Business reports for these years, available at

27 27 DEALING WITH CONSTRUCTION PERMITS What are the details? The indicators reported here for are based on a set of specific procedures the steps that a company must complete to legally build a warehouse identified by Doing Business through information collected from experts in construction licensing, including architects, civil engineers, construction lawyers, construction firms, utility service providers and public officials who deal with building regulations. These procedures are those that apply to a company and structure matching the standard assumptions used by Doing Business in collecting the data (see the section in this chapter on what the indicators cover). BUILDING A WAREHOUSE Estimated cost of construction : City : MYR 1,597,225 Kuala Lumpur The procedures, along with the associated time and cost, are summarized below. Table 3.2 Summary of time, cost and procedures for dealing with construction permits in - No. Procedure Submit and obtain development approval through OSC Time to complete Cost to complete Builders can now apply for construction permits through OSC 1Submission (single entry). OSC will then refer the submissions to the Planning Department, Building Department, Engineering Department, Fire and Rescue Department, Sewerage Agency and Water Agency. OSC will issue the development approval (planning approvals, building approvals, engineering approvals, fire safety plan endorsements, water approvals, and sewerage works approvals) to the builder. While all forms can be obtained online at jprb.dbkl.gov.my/pentadbir/muatturunborangosc/mtborang11.asp, the filing must still be done in person at the OSC. 1 BuildCo will submit and obtain approval through OSC for the following documents: Planning plan Building plan Engineering plan (earthwork, road & drainage plan, road excavation permit, and street lighting plan) Landscape plan Water supply plan Sewerage plan Infrastructure communication plan Fire safety plan 30 days MYR 3,100 The estimated processing fees are as follows: 1. Planning plan = MYR Building plan = MYR 1, Engineering plan = MYR Water supply plan = MYR 1, Sewerage planning and design approval = MYR 300 (MYR 150 for sewerage planning approval and MYR 150 for sewerage design approval Fee schedule 2 Part II of the Water Services Industry Act of 2006, Rules of Development between 11PE and 150PE)

28 28 No. Procedure Time to complete Cost to complete Agency: Kuala Lumpur City Hall s One Stop Centre (OSC) Submit pre-construction notifications to OSC 2 Under OSC 1Submission, all notifications are submitted via OSC. OSC will then distribute notifications to the relevant agencies such as: Building Department (B Form - notification to start building work) Engineering Department (B Form - notification to start earthwork) Sewerage Certifying Agency (IWK) (PDC 6 Form - notification to start sewerage work) 1 day MYR 120 Agency: Kuala Lumpur City Hall s One Stop Centre (OSC) Request final utilities inspections through OSC 3 Under OSC 1Submission, the builder has to request for inspections via OSC. OSC will arrange and coordinate inspections and connections schedule with relevant agencies: 1. Water inspection = MYR Sewerage inspection = MYR 300 (Cost for the final inspection - Fee schedule 2 Part II of the Water Services Industry Act of 2006) 3. Fire safety inspection = MYR Agency: Kuala Lumpur City Hall s One Stop Centre (OSC) 1 day MYR 643 Receive road and drainage inspection 4 Once the road and drainage works have been completed, BuildCo will request the road and drainage clearance letter from the Engineering Department of CHKL. BuildCo must also submit a construction report notification. By signing form G-17, the engineer certifies that all works were carried out according to regulations. Form G-17 is then filed along with Form F (Certificate of Completion and Compliance) via OSC to the Engineering Department. 1 day no charge Agency: Engineering Department of CHKL * Receive sewage final inspection 5 The Sewerage Certifying Agency (IWK) will carry out an inspection of the sewerage system and issue BuildCo a clearance letter for sewerage. Agency: Sewerage Certifying Agency (IWK) 1 day no charge

29 29 No. Procedure * Receive water final inspection Time to complete Cost to complete 6 The Water Authority (SYABAS) will conduct an on-site inspection of the works and make the connection to the public pipe. Agency: Water Authority SYABAS 1 day no charge Obtain road and drainage clearance letter 7 A date for the inspection will be set prior to the issuance of clearance letter for the road and drainage work. Agency: Engineering Department of CHKL 12 days no charge * Obtain sewage clearance letter and sewerage connection 8 Once the inspection has been carried out, a clearance letter is issued to the Builder. The sewage clearance letter is needed in order for the engineer to issue the Certificate of Completion and Compliance (CCC). Agency: Sewerage Certifying Agency (IWK) 12 days MYR 15,972 Submit water test and commissioning (T&C) report 9 BuildCo will prepare the water testing and commissioning report and submit it to SYABAS. This document is required to obtain the clearance letter from SYABAS. Agency: Water Authority SYABAS 11 days no charge Obtain water clearance letter and water connection 10 The Water Authority (SYABAS) will issue a clearance letter to BuildCo and install the water meter. This will complete the water connection process. Agency: Water Authority SYABAS 1 day MYR 1,600 Receive fire safety inspection 11 Fire and Rescue Department will carry out fire safety inspection Agency: Fire and Rescue Department 1 day no charge 12 Obtain fire safety clearance letter Fire and Rescue Department will issue the fire clearance letter to the builder. 12 days no charge

30 30 No. Procedure Agency: Fire and Rescue Department Time to complete Cost to complete Builder s principal submitting person files the certificate of completion and compliance (CCC) 13 BuildCo's Principal Submitting Person (the professional architect or engineer responsible for the project) will issue the Certificate of Completion and Compliance (Form F), enabling the warehouse to be occupied. Two copies of Form F and Forms G1-G21 must be submitted to the Building Department and to the Board of Architect via OSC. 1 day no charge Agency: Building Department and Board of Architect via OSC * Takes place simultaneously with another procedure. Note: Online procedures account for 0.5 days in the total time calculation.

31 31 GETTING ELECTRICITY Access to reliable and affordable electricity is vital for businesses. To counter weak electricity supply, many firms in developing economies have to rely on selfsupply, often at a prohibitively high cost. Whether electricity is reliably available or not, the first step for a customer is always to gain access by obtaining a connection. What do the indicators cover? Doing Business records all procedures required for a local business to obtain a permanent electricity connection and supply for a standardized warehouse, as well as the time and cost to complete them. These procedures include applications and contracts with electricity utilities, clearances from other agencies and the external and final connection works. The ranking of economies on the ease of getting electricity is determined by sorting their distance to frontier scores for getting electricity. These scores are the simple average of the distance to frontier scores for each of the component indicators. To make the data comparable across economies, several assumptions are used. The warehouse: Is owned by a local entrepreneur, located in the economy s largest business city, in an area where other warehouses are located. For the 11 economies with a population of more than 100 million, data for a second city have been added. Is not in a special economic zone where the connection would be eligible for subsidization or faster service. Is located in an area with no physical constraints (ie. property not near a railway). Is a new construction being connected to electricity for the first time. Is 2 stories, both above ground, with a total surface of about 1,300.6 square meters (14,000 square feet), is built on a plot of 929 square meters (10,000 square feet), is used for storage of refrigerated goods The electricity connection: Is 150 meters long and is a 3-phase, 4-wire Y, 140-kilovolt-ampere (kva) (subscribed capacity) connection. WHAT THE GETTING ELECTRICITY INDICATORS MEASURE Procedures to obtain an electricity connection (number) Submitting all relevant documents and obtaining all necessary clearances and permits Completing all required notifications and receiving all necessary inspections Obtaining external installation works and possibly purchasing material for these works Concluding any necessary supply contract and obtaining final supply Time required to complete each procedure (calendar days) Is at least 1 calendar day Each procedure starts on a separate day Does not include time spent gathering information Reflects the time spent in practice, with little follow-up and no prior contact with officials Cost required to complete each procedure (% of income per capita) Official costs only, no bribes Excludes value added tax Is to either the low-voltage or the mediumvoltage distribution network and either overhead or underground, whichever is more common in the area where the warehouse is located. Included only negligible length in the customer s private domain. Requires crossing of a 10-meter road but all the works are carried out in a public land, so there is no crossing into other people's private property. Involves installing one electricity meter. The monthly electricity consumption will be kilowatt hour (kwh). The internal electrical wiring has been completed.

32 32 GETTING ELECTRICITY Where does the economy stand today? What does it take to obtain a new electricity connection in? According to data collected by Doing Business, getting electricity there requires 5.0 procedures, takes 32.0 days and costs 46.3% of income per capita (figure 4.1). Most indicator sets refer to a case scenario in the largest business city of an economy, except for 11 economies for which the data are a population-weighted average of the 2 largest business cities. See the chapter on distance to frontier and ease of doing business ranking at the end of this profile for more details. Figure 4.1 What it takes to obtain an electricity connection in - Note: Time shown in the figure above may not reflect simultaneity of procedures. For more information on the methodology of the getting electricity indicators, see the Doing Business website ( For details on the procedures reflected here, see the summary at the end of this chapter.

33 33 GETTING ELECTRICITY Globally, stands at 27 in the ranking of 189 economies on the ease of getting electricity (figure 4.2). The rankings for comparator economies and the regional average ranking provide another perspective in assessing how easy it is for an entrepreneur in to connect a warehouse to electricity. Figure 4.2 How and comparator economies rank on the ease of getting electricity

34 34 GETTING ELECTRICITY Obtaining an electricity connection is essential to enable a business to conduct its most basic operations. In many economies the connection process is complicated by the multiple laws and regulations involved covering service quality, general safety, technical standards, procurement practices and internal wiring installations. In an effort to ensure safety in the connection process while keeping connection costs reasonable, governments around the world have worked to consolidate requirements for obtaining an electricity connection. What reforms in getting electricity has Doing Business recorded in (table 4.1)? Table 4.1 How has made getting electricity easier or not? By Doing Business report year from DB2010 to DB2015 DB year Reform DB2014 made getting electricity easier by increasing the efficiency of internal processes at the utility and improving its communication and dialogue with contractors.

35 35 GETTING ELECTRICITY What are the details? The indicators reported here for are based on a set of specific procedures the steps that an entrepreneur must complete to get a warehouse connected to electricity by the local distribution utility identified by Doing Business. Data are collected from the distribution utility, then completed and verified by electricity regulatory agencies and independent professionals such as electrical engineers, electrical contractors and construction companies. The electricity distribution utility surveyed is the one serving the area (or areas) in which warehouses are located. If there is a choice of distribution utilities, the one serving the largest number of customers is selected. OBTAINING AN ELECTRICITY CONNECTION Name of utility: City: Table 4.2 Summary of time, cost and procedures for getting electricity in - Tenaga Nasional Berhad Kuala Lumpur The procedures are those that apply to a warehouse and electricity connection matching the standard assumptions used by Doing Business in collecting the data (see the section in this chapter on what the indicators cover). The procedures, along with the associated time and cost, are summarized below. No. Procedure Time to complete Cost to complete Hire certified electrical engineer who provides certificate of compliance of internal wiring 1 This is a requirement while submitting application to utility. Agency: Certified Electrical Engineer 1 calendar day MYR 650 Applicant submits application to Tenaga Nasional Berhad (TNB) via Electrical engineer, and awaits site visit 2 Submission shall be complete with all relevant documents and load data. Supply application form available at TNB offices (online applications are only available for domestic customers and housing development projects). Documents to be attached are: site / location plan, electrical drawings, layout plan and identity card of owner. Documents to be attached include development plan approved by local authority, load profile & load details and preliminary metering scheme. 7 calendar days MYR 0 Agency: Tenaga Nasional Berhad Receive site visit from TNB and await estimate 3 Once the utility engineer has visited the site, he submits the file for internal clearances, and then prepares the connection charge (estimate). Agency: Tenaga Nasional Berhad 7 calendar days MYR 0

36 36 No. Procedure Customer receives estimate, makes payment of connection charges and security deposit, and TNB conducts external connection Time to complete Cost to complete 4 Customer receives estimate and makes payment at the utility. Once payment is received, utility commences external connection works, after getting internal approvals and permits from local authorities. Security deposit is 2 months electricity usage, reimbursed at the time the account is terminated. 14 calendar days MYR 14, Agency: Tenaga Nasional Berhad TNB installs meter and turns on electricity 5 Customer receives security deposit notice from TNB and makes payment of security deposit. Customers submits Form G and H completed, electrical engineer's certificate of compliance of internal wiring (will need to provide this compliance certificate after all internal wiring is complete). TNB installs meter and turns on electricity. 3 calendar days MYR 0 Agency: Tenaga Nasional Berhad * Takes place simultaneously with another procedure.

37 37 REGISTERING PROPERTY Ensuring formal property rights is fundamental. Effective administration of land is part of that. If formal property transfer is too costly or complicated, formal titles might go informal again. And where property is informal or poorly administered, it has little chance of being accepted as collateral for loans limiting access to finance. What do the indicators cover? Doing Business records the full sequence of procedures necessary for a business to purchase property from another business and transfer the property title to the buyer s name. The transaction is considered complete when it is opposable to third parties and when the buyer can use the property, use it as collateral for a bank loan or resell it. The ranking of economies on the ease of registering property is determined by sorting their distance to frontier scores for registering property. These scores are the simple average of the distance to frontier scores for each of the component indicators. To make the data comparable across economies, several assumptions about the parties to the transaction, the property and the procedures are used. The parties (buyer and seller): Are limited liability companies, 100% domestically and privately owned and perform general commercial activities. Are located in the economy s largest business city 2. Have 50 employees each, all of whom are nationals. The property (fully owned by the seller): Has a value of 50 times income per capita. The sale price equals the value. Is registered in the land registry or cadastre, or both, and is free of title disputes. Property will be transferred in its entirety. WHAT THE REGISTERING PROPERTY INDICATORS MEASURE Procedures to legally transfer title on immovable property (number) Preregistration (for example, checking for liens, notarizing sales agreement, paying property transfer taxes) Registration in the economy s largest business city 2 Postregistration (for example, filing title with the municipality) Time required to complete each procedure (calendar days) Does not include time spent gathering information Each procedure starts on a separate day. Procedures that can be fully completed online are recorded as ½ day. Procedure considered completed once final document is received No prior contact with officials Cost required to complete each procedure (% of property value) Official costs only, no bribes No value added or capital gains taxes included Is located in a periurban commercial zone, and no rezoning is required. Has no mortgages attached, has been under the same ownership for the past 10 years. Consists of square meters (6,000 square feet) of land and a 10-year-old, 2-story warehouse of 929 square meters (10,000 square feet). The warehouse is in good condition and complies with all safety standards, building codes and legal requirements. There is no heating system. 2 For the 11 economies with a population of more than 100 million, data for a second city have been added.

38 38 REGISTERING PROPERTY Where does the economy stand today? What does it take to complete a property transfer in? According to data collected by Doing Business, registering property there requires 8.0 procedures, takes 13.5 days and costs 3.3% of the property value (figure 5.1). Most indicator sets refer to a case scenario in the largest business city of an economy, except for 11 economies for which the data are a population-weighted average of the 2 largest business cities. See the chapter on distance to frontier and ease of doing business ranking at the end of this profile for more details. Figure 5.1 What it takes to register property in - Note: Time shown in the figure above may not reflect simultaneity of procedures. Online procedures account for 0.5 days in the total time calculation. For more information on the methodology of the registering property indicators, see the Doing Business website ( For details on the procedures reflected here, see the summary at the end of this chapter.

39 39 REGISTERING PROPERTY Globally, stands at 75 in the ranking of 189 economies on the ease of registering property (figure 5.2). The rankings for comparator economies and the regional average ranking provide other useful information for assessing how easy it is for an entrepreneur in to transfer property. Figure 5.2 How and comparator economies rank on the ease of registering property

40 40 REGISTERING PROPERTY Economies worldwide have been making it easier for entrepreneurs to register and transfer property such as by computerizing land registries, introducing time limits for procedures and setting low fixed fees. Many have cut the time required substantially enabling buyers to use or mortgage their property earlier. What property registration reforms has Doing Business recorded in (table 5.1)? Table 5.1 How has made registering property easier or not? By Doing Business report year from DB2010 to DB2015 DB year DB2011 Reform s introduction of online stamping reduced the time and cost to transfer property. DB2013 substantially reduced the number of days it takes to register property transfers. Note: For information on reforms in earlier years (back to DB2005), see the Doing Business reports for these years, available at

41 41 REGISTERING PROPERTY What are the details? The indicators reported here are based on a set of specific procedures the steps that a buyer and seller must complete to transfer the property to the buyer s name identified by Doing Business through information collected from local property lawyers, notaries and property registries. These procedures are those that apply to a transaction matching the standard assumptions used by Doing Business in collecting the data (see the section in this chapter on what the indicators cover). STANDARD PROPERTY TRANSFER Property value: MYR 1,597,225 City: Kuala Lumpur The procedures, along with the associated time and cost, are summarized below. Table 5.2 Summary of time, cost and procedures for registering property in No. Procedure Lawyer conducts a land title search Time to complete Cost to complete 1 The parties will mutually agree on whose solicitors will prepare the salepurchase agreement. The lawyer will usually conduct: Land search Bankruptcy Search Winding-up Search The lawyer will carry out a search on the document of title to the property at the land registry/land office to ascertain, amongst others, who is the registered proprietor of the property, the category of land use of the property, the conditions to which the property is subject, whether the property is subject to any restrictions, and also whether the property is subject to any encumbrances (charges, caveats). 1 day RM 54 Agency: Land office/official assignee's office * Lawyer conducts a bankruptcy search 2 The lawyer will conduct a bankruptcy search on the seller with the Insolvency Department. Agency: Insolvency Department 1 day RM 30 * Lawyer conducts a company search 3 The lawyer will conduct a company search and will check all the information registered on the company and charges registered. It can be completed online. Agency: Company Commission of Less than a day (Online procedure) RM 30

42 42 No. Procedure Time to complete Cost to complete 4 Buyer and seller sign sales-purchase agreement in presence of lawyer and lawyer fills out Form 14A Memorandum of Transfer The Memorandum of Transfer (Form 14A) has to be attested by a licensed professional - can be a lawyer or an official from the land office. This is stated in the Land Code. Documentation shall include: Memorandum of Transfer (Form 14A) Copy of the sale-purchase agreement Copy of title deed Form PDS15 (Stamping Proforma) Agency: Lawyer's office 1 day Lawyers' professional fee (not including service tax and disbursements) for preparing sale and purchase agreement and completing the transfer of property is as follows:- For the first RM150,000 of the purchase price - 1% (subject to a minimum fee of RM300.00) For the next RM850, % For the next RM2,000, % For the next RM2,000, % For the next RM2,500, % Where the consideration or adjudicated value is in excess of RM7,500, Negotiable on the excess (but shall not exceed 0.4% of such excess) Memorandum of Transfer (14A) sent to Stamp Office for adjudication of Stamp Duty and valuation by JPPH 5 The valuation department will conduct an inspection to value the property, if required. The inspection is not mandatory to conclude the valuation and it is at the discretion of the valuation department, but in practice, it takes place in the majority of the cases. The Stamp Office will issue a notice of assessment based on the valuation department s report. Submission can be made either manually or online through the website E-stamping (online) is now available only to legal firms, banks, company secretaries, accounting firms and companies. 1-8 days (online) or up to 20 days manually no cost If completed online the submission must include: 1. The sale-purchase agreement

43 43 No. Procedure 2. Copy of the Issue Document of Title (IDT) 3. Form 14A 4. Form PDS Other supporting documents Time to complete Cost to complete Once accepted, an adjudication number will be assigned by the system. When the Stamp Office receives the submission, the documents are transferred to JPPH for valuation. When required, a valuation inspection will be made on the property by JPPH. In most of the cases, commercial properties will be assessed. The JPPH will prepare a valuation report which is sent to the Stamp Office. The applicant will be able to follow the status of the adjudication online. Agency: Stamp Office assessment and payment system ( Payment of stamp duty and stamping of Form 14A 6 Stamp duty must then be paid to the Stamp Office, based on the Notice of Assessment, within fourteen (14) days from the date of such notice or the period indicated by the Collector of Stamp Duty. Usually the Collector will give thirty (30) days from the date of such notice to pay the stamp duty. This Procedure may take one day if the purchaser or purchaser s lawyer goes personally. Otherwise it can take up to 5-7 days for the Memorandum of Transfer to be endorsed and be ready for collection. Payment may also be made electronically via Financial Processing Exchange (FPX), or at the Stamp Office. The documentation shall include: Form 14A (Memorandum of Transfer) Notice of Assessment (obtained in Procedure 3) Form PDS 3 The documentation shall include: Form 14A (Memorandum of Transfer) Notice of Assessment (obtained in Procedure 3) 1 day 1% on first RM 100,000, 2% on excess of RM 100,000 up to RM 500,000 and 3% on excess over RM 500,000 (Stamp duty) Agency: Financial Processing Exchange (FPX) The transfer is registered at the Land Office/Registry 7 The purchaser s lawyer presents the duly stamped Memorandum of Transfer (Form 14A) for registration at the Land Office/Registry. This must be done within three months from the date of the Memorandum of Transfer (Form 14A) which is usually dated when it is submitted for adjudication. A title search is conducted just prior to presentation to ensure that there are no encumbrances or restraint against dealings which may hinder the registration of the Memorandum of Transfer (Form 14A). The documentation shall include: Copies of Quit rent and Assessment receipts Certified true copies of the Memorandum and Articles of Association, Form 24 (Return on Allotment of Shares), Form 49 (Return Giving Particulars in Register of Directors, Managers and Secretaries and Changes of Particulars) of the Purchaser and Vendor 3 to 4 days RM 100 (registration fee) + RM 30 (search fee)

44 44 No. Procedure Certified true copies of the Vendor s and Purchaser s board resolutions giving authority to sell and purchase the property respectively Search report on the Purchaser as extracted from the Companies Commission of Duly stamped Memorandum of Transfer (Form 14A) Copy of Notice of Assessment bearing Stamp Office s endorsement that ad valorem stamp duty has been paid (obtained in Procedure 3) Original of the title document After submission, the applicants get the presentation receipt the same day. It gives the time of submission and that is the time of legal registration. The computerized system at the Land Registry also immediately tags the land as pending transfer and hence anyone conducting a land search on theproperty will be aware of encumbrances (if any). However, the presentation receipt is sufficient for Banks to release the loan. Time to complete Cost to complete Agency: Land Office/Registry Update the name of the buyer at the Municipality 8 After the transfer is registered at the Land Registry, the buyer will have to update the name of the property owner at the Kuala Lumpur City Hall. This is a requirement for the assessment of the property and will be useful for the building tax and land holding tax. 1 day No charge Agency: Kuala Lumpur City Hall * Takes place simultaneously with another procedure. Note: Online procedures account for 0.5 days in the total time calculation.

45 45 GETTING CREDIT Two types of frameworks can facilitate access to credit and improve its allocation: credit information systems and borrowers and lenders in collateral and bankruptcy laws. Credit information systems enable lenders rights to view a potential borrower s financial history (positive or negative) valuable information to consider when assessing risk. And they permit borrowers to establish a good credit history that will allow easier access to credit. Sound collateral laws enable businesses to use their assets, especially movable property, as security to generate capital while strong creditors rights have been associated with higher ratios of private sector credit to GDP. What do the indicators cover? Doing Business assesses the sharing of credit information and the legal rights of borrowers and lenders with respect to secured transactions through 2 sets of indicators. The depth of credit information index measures rules and practices affecting the coverage, scope and accessibility of credit information available through a credit registry or a credit bureau. The strength of legal rights index measures whether certain features that facilitate lending exist within the applicable collateral and bankruptcy laws. Doing Business uses two case scenarios, Case A and Case B, to determine the scope of the secured transactions system, involving a secured borrower and a secured lender and examining legal restrictions on the use of movable collateral (for more details on each case, see the Data Notes section of the Doing Business 2015 report). These scenarios assume that the borrower: Is a private limited liability company. Has its headquarters and only base of operations in the largest business city. For the 11 economies with a population of more than 100 million, data for a second city have been added. WHAT THE GETTING CREDIT INDICATORS MEASURE Strength of legal rights index (0 12) 3 Rights of borrowers and lenders through collateral laws Protection of secured creditors rights through bankruptcy laws Depth of credit information index (0 8) 4 Scope and accessibility of credit information distributed by credit bureaus and credit registries Credit bureau coverage (% of adults) Number of individuals and firms listed in largest credit bureau as percentage of adult population Credit registry coverage (% of adults) Number of individuals and firms listed in credit registry as percentage of adult population Has up to 50 employees. Is 100% domestically owned, as is the lender. The ranking of economies on the ease of getting credit is determined by sorting their distance to frontier scores for getting credit. These scores are the distance to frontier score for the strength of legal rights index and the depth of credit information index. 3 For the legal rights index, 2 new points are added in Doing Business 2015 for new data collected to assess the overall legal framework for secured transactions and the functioning of the collateral registry. 4 For the credit information index, 2 new points are added in Doing Business 2015 for new data collected on accessing borrowers credit information online and availability of credit scores.

46 46 GETTING CREDIT Where does the economy stand today? How well do the credit information system and collateral and bankruptcy laws in facilitate access to credit? The economy has a score of 7 on the depth of credit information index and a score of 7 on the strength of legal rights index (see the summary of scoring at the end of this chapter for details). Higher scores indicate more credit information and stronger legal rights for borrowers and lenders. Globally, stands at 23 in the ranking of 189 economies on the ease of getting credit (figure 6.1). The rankings for comparator economies and the regional average ranking provide other useful information for assessing how well regulations and institutions in support lending and borrowing. Figure 6.1 How and comparator economies rank on the ease of getting credit

47 47 GETTING CREDIT One way to put an economy s score on the getting credit indicators into context is to see where the economy stands in the distribution of scores across economies. Figure 6.2 highlights the score on the strength of legal rights index for and shows the scores for comparator economies as well as the regional average score. Figure 6.3 shows the same for the depth of credit information index. Figure 6.2 How strong are legal rights for borrowers and lenders? Economy scores on strength of legal rights index Figure 6.3 How much credit information is shared and how widely? Economy scores on depth of credit information index Note: Higher scores indicate that collateral and bankruptcy laws are better designed to facilitate access to credit. Note: Higher scores indicate the availability of more credit information, from either a credit registry or a credit bureau, to facilitate lending decisions. If the credit bureau or registry is not operational or covers less than 5% of the adult population, the total score on the depth of credit information index is 0.

48 48 GETTING CREDIT What are the details? The getting credit indicators reported here for are based on detailed information collected in that economy. The data on credit information sharing are collected through a survey of a credit registry and/or credit bureau (if one exists). To construct the depth of credit information index, a score of 1 is assigned for each of 8 features of the credit registry or credit bureau (see summary of scoring below). The data on the legal rights of borrowers and lenders are gathered through a survey of financial lawyers and verified through analysis of laws and regulations as well as public sources of information on collateral and bankruptcy laws. For the strength of legal rights index, a score of 1 is assigned for each of 10 aspects related to legal rights in collateral law and 2 aspects in bankruptcy law. Strength of legal rights index (0 12) Index score: 7 Does an integrated or unified legal framework for secured transactions that extends to the creation, publicity and enforcement of functional equivalents to security interests in movable assets exist in the economy? Does the law allow businesses to grant a non possessory security right in a single category of movable assets, without requiring a specific description of collateral? Does the law allow businesses to grant a non possessory security right in substantially all of its assets, without requiring a specific description of collateral? May a security right extend to future or after-acquired assets, and may it extend automatically to the products, proceeds or replacements of the original assets? Is a general description of debts and obligations permitted in collateral agreements; can all types of debts and obligations be secured between parties; and can the collateral agreement include a maximum amount for which the assets are encumbered? Is a collateral registry in operation for both incorporated and non-incorporated entities, that is unified geographically and by asset type, with an electronic database indexed by debtor's name? Does a notice-based collateral registry exist in which all functional equivalents can be registered? Does a modern collateral registry exist in which registrations, amendments, cancellations and searches can be performed online by any interested third party? Are secured creditors paid first (i.e. before tax claims and employee claims) when a debtor defaults outside an insolvency procedure? Are secured creditors paid first (i.e. before tax claims and employee claims) when a business is liquidated? Are secured creditors subject to an automatic stay on enforcement when a debtor enters a court-supervised reorganization procedure? Does the law protect secured creditors rights by providing clear grounds for relief from the stay and/or sets a time limit for it? No Yes Yes Yes Yes No No No Yes Yes No

49 49 Strength of legal rights index (0 12) Index score: 7 Does the law allow parties to agree on out of court enforcement at the time a security interest is created? Does the law allow the secured creditor to sell the collateral through public auction and private tender, as well as, for the secured creditor to keep the asset in satisfaction of the debt? Yes Depth of credit information index (0 8) Credit bureau Credit registry Index score: 7 Are data on both firms and individuals distributed? Yes Yes 1 Are both positive and negative credit data distributed? No Yes 1 Are data from retailers or utility companies - in addition to data from banks and financial institutions - distributed? Are at least 2 years of historical data distributed? (Credit bureaus and registries that distribute more than 10 years of negative data or erase data on defaults as soon as they are repaid obtain a score of 0 for this component.) Are data on loan amounts below 1% of income per capita distributed? By law, do borrowers have the right to access their data in the credit bureau or credit registry? Can banks and financial institutions access borrowers credit information online (for example, through an online platform, a system-to-system connection or both)? Are bureau or registry credit scores offered as a valueadded service to help banks and financial institutions assess the creditworthiness of borrowers? Yes No 1 Yes No 1 Yes Yes 1 Yes Yes 1 Yes Yes 1 No No 0 Note: Prior to Doing Business 2015, the depth of credit information index covered only the first 6 features listed above. An economy receives a score of 1 if there is a "yes" to either bureau or registry. If the credit bureau or registry is not operational or covers less than 5% of the adult population, the total score on the depth of credit information index is 0. Coverage Credit bureau (% of adults) Credit registry (% of adults) Number of firms 1,000, ,323 Number of individuals 15,000,000 10,609,998 Percent of total

50 50

51 51 PROTECTING MINORITY INVESTORS Protecting minority investors matters for the ability of companies to raise the capital they need to grow, innovate, diversify and compete. Effective regulations define related-party transactions precisely, promote clear and efficient disclosure requirements, require shareholder participation in major decisions of the company and set detailed standards of accountability for company insiders. What do the indicators cover? Doing Business measures the protection of minority investors from conflicts of interest through one set of indicators and shareholders rights in corporate governance through another. The ranking of economies on the strength of minority investor protections is determined by sorting their distance to frontier scores for protecting minority investors. These scores are the simple average of the distance to frontier scores for the extent of conflict of interest regulation index and the extent of shareholder governance index. To make the data comparable across economies, a case study uses several assumptions about the business and the transaction. The business (Buyer): Is a publicly traded corporation listed on the economy s most important stock exchange (or at least a large private company with multiple shareholders). Has a board of directors and a chief executive officer (CEO) who may legally act on behalf of Buyer where permitted, even if this is not specifically required by law. The transaction involves the following details: WHAT THE PROTECTING MINORITY INVESTORS INDICATORS MEASURE Extent of disclosure index (0 10) Review and approval requirements for related-party transactions ; Disclosure requirements for related-party transactions Extent of director liability index (0 10) Ability of minority shareholders to sue and hold interested directors liable for prejudicial related-party transactions; Available legal remedies (damages, disgorgement of profits, fines, imprisonment, rescission of the transaction) Ease of shareholder suits index (0 10) Access to internal corporate documents; Evidence obtainable during trial and allocation of legal expenses Extent of conflict of interest regulation index (0 10) Sum of the extent of disclosure, extent of director liability and ease of shareholder indices, divided by 3 Extent of shareholder rights index (0-10.5) Shareholders rights and role in major corporate decisions Strength of governance structure index (0-10.5) Governance safeguards protecting shareholders from undue board control and entrenchment Extent of corporate transparency index (0-9) Corporate transparency on ownership stakes, compensation, audits and financial prospects Mr. James, a director and the majority shareholder of the company, proposes that the company purchase used trucks from another company he owns. The price is higher than the going price for used trucks, but the transaction goes forward. All required approvals are obtained, and all required disclosures made, though the transaction is prejudicial to Buyer. Shareholders sue the interested parties and the members of the board of directors. Extent of shareholder governance index (0 10) Sum of the extent of shareholders rights, strength of governance structure and extent of corporate transparency indices, divided by 3 Strength of investor protection index (0 10) Simple average of the extent of conflict of interest regulation and extent of shareholder governance indices

52 52 PROTECTING MINORITY INVESTORS Where does the economy stand today? How strong are minority investor protections against self-dealing in? The economy has a score of 7.4 on the strength of minority investor protection index, with a higher score indicating stronger protections. Globally, stands at 5 in the ranking of 189 economies on the strength of minority investor protection index (figure 7.1). While the indicator does not measure all aspects related to the protection of minority investors, a higher ranking does indicate that an economy s regulations offer stronger minority investor protections against self-dealing in the areas measured. Figure 7.1 How and comparator economies perform on the strength of minority investor protection index

53 53 PROTECTING MINORITY INVESTORS One way to put an economy s scores on the protecting minority investors indicators into context is to see where the economy stands in the distribution of scores across comparator economies. Figures 7.2 through 7.7 highlight the scores on the various minority investor protection Figure 7.2 How extensive are disclosure requirements? Extent of disclosure index (0-10) indices for in A summary of scoring for the protecting minority investors indicators at the end of this chapter provides details on how the indices were calculated. Figure 7.3 How extensive is the liability regime for directors? Extent of director liability index (0-10) Note: Higher scores indicate greater disclosure. Note: Higher scores indicate greater liability of directors.

54 54 PROTECTING MINORITY INVESTORS Figure 7.4 How easy is accessing internal corporate documents? Ease of shareholder suits index (0-10) Note: Higher scores indicate greater minority shareholder access to evidence before and during trial.

55 55 PROTECTING MINORITY INVESTORS Figure 7.5 How extensive are shareholder rights? Extent of shareholder rights index (0-10.5) Note: The higher the score, the stronger the protections. Figure 7.6 How strong is the governance structure? Strength of governance structure index (0-10.5) Note: Higher scores indicate more stringent governance structure requirements.