e-guide for shareholders Groupe Eurotunnel SE

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1 e-guide for shareholders Groupe Eurotunnel SE

2 # CONTENTS PROFILE KEY FIGURES STRATEGY AND OBJECTIVES GOVERNANCE STOCK MARKET INFORMATION SHAREHOLDING BEING A SHAREHOLDER FINANCIAL CALENDAR GENERAL MEETING - GENERAL INFORMATION GENERAL MEETING - VIA INTERNET EMPLOYEE SHAREHOLDING DIVIDEND AWARDS AND PRIZES INFORMATION AND PUBLICATIONS CONTACTS TOGETHER, LET S REDUCE PAPER AND INK CONSUMPTION AND POSTAGE COST! FOR A MORE COMPLETE DESCRIPTION OF THE GROUP S ACTIVITIES AND FINANCIAL DATA, PLEASE REFER TO THE GROUPE EUROTUNNEL SE 2016 REGISTRATION DOCUMENT AVAILABLE AT

3 Getlink operates the cross-channel Fixed Link, which is the fastest, safest and most environmentally friendly way of crossing the Short Straits. This rolling motorway, the busiest in the world, sees 25% of the trade between the UK and continental Europe pass through it. Traffic records have been broken month after month by the Eurotunnel Passenger and Truck Shuttles, both before and after the Brexit vote, thus confirming the vital role of this high-speed link, which also welcomes high-speed passenger trains and rail freight trains. A vital connection, the Fixed Link will also contribute to securing the energy supply for the UK and France with the 1,000 MW electrical interconnector under construction in the Tunnel by ElecLink, a wholly-owned subsidiary of the Group and a promising driver for growth. With Europorte, the Group is positioned as the leading private rail freight operator in France. The Group also leverages its know-how in railway training (CIFFCO), whilst continuing its mission as a land developer, as entrusted by the British and French governments more than 20 years ago. Creating value for the future and with social responsibility at the heart of its strategy, the Group holds the Channel Tunnel Concession until The outlook for the development of its business benefits from very long-term visibility under normal operating conditions, particularly in terms of recurring cash flow. Groupe Eurotunnel SE is a European company listed on Euronext Paris (Compartment A) and Euronext London.

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5 INVEST & INNOVATE FOR A SECURE FUTURE Operational efficiency, continued growth in EBITDA and a strong and healthy financial position: the Group has room to manoeuvre, which enables it to innovate and invest, both within the Channel Tunnel Concession and beyond, with enhanced momentum and profitable growth. OBJECTIVES (at an exchange rate of 1= and on the basis of the existing scope) EBITDA: 530 M Dividend: 0.30 per share EBITDA: 560 M Dividend: 0.35 per share In 2016, the Group once again demonstrated its ability to deliver on its commitments and to make progress. The Group remains very confident in the robustness of the Fixed Link economic model. The Tunnel increasingly confirms its place as the pre-eminent element in trade between the United Kingdom and continental Europe. FIND COMPLETE INFORMATION ABOUT THE STRATEGY AND OBJECTIVES OF THE GROUP IN THE ANNUAL REVIEW

6 GOVERNANCE Governance of the Eurotunnel Group is undertaken by an expert Board of Directors, which is independent and diversified in its composition, ensuring effective oversight and steering in partnership with all Group stakeholders. The strong synergy within the Board of Directors is driven by the diversity of its members (nationalities, skills, etc.), the gender parity and the way they complement one another. The Board as a whole reflects the binational character of the business as well as the diversity of the communities within which the Eurotunnel Group operates. In 2016, as part of its reflections on the Board s composition, specifically the introduction of younger members and ensuring that gender equality is achieved, the Nomination and Remuneration Committee decided to appoint a new director whose impeccable knowledge of the digital and telecommunications sector will enhance the Board s skills in this area. The Board of Directors, which determines the Group s strategy and oversees its implementation, is composed of 11 members and organised into 5 committees with complementary expertise: An Audit Committee, composed of 3 members, which met 5 times in 2016; A Nomination and Remuneration Committee, composed of 3 members, which met 6 times in 2016; A Safety and Security Committee composed of 3 members, which met 4 times in 2016; A Strategy and Sustainable Development Committee, composed of 4 members; An Ethics and Governance Committee, which met twice in 2016, comprises all the chairpersons of the other Board committees and reflects the commitment of the Group at the highest level to place ethics and compliance at the heart of its corporate concerns. During the meeting held on 21 November 2017, the Board of Directors decided to dissolve the Energy Committee, which had been temporarily set up for the launch period of the ElecLink project, and to establish a monitoring committee for economic regulations. During this Board meeting, the Nomination and Remuneration Committee was split into two separate committees: the Nomination Committee and the Remuneration Committee. BOARD OF DIRECTORS OF GROUPE EUROTUNNEL SE Jacques GOUNON Chairman and Chief Executive Officer Chairman of the Ethics and Governance Committee Corinne BACH Independent director Bertrand BADRÉ Independent director (co-opted on 18 December 2017) Patricia HEWITT Independent director Chairwoman of the Energy Committee Peter LEVENE Independent director Colette LEWINER Independent director Chairwoman of the Audit Committee Colette NEUVILLE Independent director Chairwoman of the Nomination and Remuneration Committee Perrette REY Independent director Jean-Pierre TROTIGNON Independent director Chairman of the Safety and Security Committee Philippe VASSEUR Independent director Tim YEO Independent director Chairman of the Strategy and Sustainable Development Committee 6

7 GOVERNANCE The Board of Directors of the Eurotunnel Group was composed, at 18 December 2017, of 11 members, including 10 independent members in accordance with the criteria set out in the Afep/Medef Code. EXECUTIVE COMMITTEE OF GROUPE EUROTUNNEL SE Jacques Gounon Chairman and Chief Executive Officer François Gauthey Deputy Chief Executive Officer Michel Boudoussier Chief Operating Officer Concession Philippe de Lagune Chief Operating Officer Safety and Ethics Pascal Sainson Chief Operating Officer Europorte Chairman of Europorte SAS Patrick Etienne Safety, Sustainable Development and Business Services Director Chairman of Euro Immo GET Jo Willacy Commercial Director Concession Steven Moore Chief Executive Officer ElecLink 7

8 STOCK MARKET INFORMATION # GET SHARE You need to hold just one share to become a shareholder and have access to all the rights granted by law and by the company s bylaws to shareholders holding GET shares FR Stock markets Euronext TM Paris (Eurolist compartment A * ) UK Listing Authority in London (as standard) * Compartment A corresponds to market capitalisation higher than 1billion. Trading platforms Euronext TM Paris Euronext TM London Code ISIN: FR The ISIN code (International Securities Identification Number) is the international identifier of financial securities Ticker: GET Use this acronym to access the stock quotation in the financial press or on websites Nominal value 0.40 Main indices CAC Mid 60; SBF 120; FTSE All-World; FTSE Medium Cap; DJ Stoxx 600; Next 150; MSCI World Index; MSCI Europe; FTSE4Good; Low Carbon 100 Europe Eligible for PEA (French share savings plan), PEA-PME approach for ETI quoted on Euronext and SRD (Deferred Settlement Service) MORE INFORMATION ON THE GET SHARE PRICE AND ON THE LATEST ANALYSTS REPORTS 550 MILLION NUMBER OF SHARES (AT 20/05/2017) 220,000 NUMBER OF SHAREHOLDERS (estimated) Socially Responsible Investment (SRI) Evaluated for its performance in the environmental, social and governance areas by several nonfinancial rating agencies, the Group qualified for listing on benchmark SRI indices in 2016: FTSE4Good, Low Carbon 100 Europe, the Dow Jones STOXX Global ESG Leaders, in particular EURO STOXX Sustainability and STOXX Europe Sustainability. The Group also ranks in the top 20 of the Gaïa-Index, the SRI index for midcap stock securities developed by IDMidCaps, Ethifinance, MiddleNext and SFAF, thus impriving its overall score by 35% since

9 SHAREHOLDING # CAPITAL BREAKDOWN* A high-quality and stable shareholding, a balanced distribution AVERAGE HOLDING STEADILY INCREASING 7,257 GET SHARES (FOR HOLDERS OF MORE THAN 1,000 SHARES) 5.8 BILLION MARKET CAPITALISATION (at 22/04/2017) * Source: based on the January 2017 bearer identification analysis (TPI) covering holders of 1,000 or more shares, on the registers of Société Générale Securities Services and Computershare. Investors At 28 February 2017, on the basis of the threshold declarations to the French Stock Exchange, two shareholders held more than 5% of the share capital: Shareholders % of capital Aero The Capital Group Companies 15.48% 5.81% 9

10 BEING A SHAREHOLDER # FORM OF SHARES You can hold GET ordinary shares in: registered form, or bearer form. In the UK, you may hold Crest Depository Interest (CDI). Registered shares There are two ways in which shareholders may hold registered shares: Directly registered shares (or pure registered form) If your shares are directly registered, these shares are registered with Groupe Eurotunnel SE and held in an account in your name with Société Générale Securities Services who manages the shares on the Company s behalf. Advantages Automatic mailing of general documentation relating to general meetings and simplified procedures for attending the meetings, Facility of voting online before the general meeting, No custodial fees, Option to benefit from the single travel privilege scheme for crossing onboard Le Shuttle, for which you can find all information on the Travel privileges page. Disadvantages In France, it is possible to transfer shares held in a PEA share savings plan to directly registered shares, although some practical difficulties may arise: the legal system governing the PEA plan ensures that shares remain in the PEA whilst classified as directly registered. It means that some financial institutions reject them, impose specific provisions or invoice additional management fees which diminishes one of the main benefits of holding directly registered shares compared to indirectly registered shares. A shareholder with directly registered shares in more than one company will receive one annual statement (tax declaration, dividend payment statement) for each company, which can complicate somewhat the managment of his/her portfolio. Indirectly registered (or administered) shares If your shares are indirectly registered, these shares are registered with the Eurotunnel Group but your account is held by your financial intermediary, who remains your contact for all routine portfolio transactions. You hold only one account for all shares you hold. Bearer shares Bearer shares are held in a share account with a financial intermediary of your choice (bank, broker...). Your shares are not registered in your name, so Groupe Eurotunnel SE does not know that you are a shareholder. Crest Depository interest (CDIs) A CDI is a UK security that represents a foreign stock traded in the UK. Shares of UK companies may be admitted directly in the CREST electronic settlement system whereas companies incorporated in other jurisdictions (like France) must appoint a depositary to hold their shares on trust and issue shareholders with depository interest representing such underlying overseas shares which can be settled in the UK. Via CREST Computershare Company Nominee Services acts as Euroclear UK & Ireland participant in the management of CDIs. They also act as a corporate nominee for the Group s UK CDI holders. MORE INFORMATION ON SHAREHOLDING METHODS ON MY SHAREHOLDER AREA 10

11 BEING A SHAREHOLDER # FORMS OF ORDINARY SHARES: CHARACTERISTICS j Account holder Custody fee Market orders Tax return Notices of General Meetings To participate in Annual General Meetings Dividend Registration in a share savings plan Registered shares Bearer shares CDI Indirectly Indirectly Société Générale Securities Services Free of charge To be sent to Société Générale Securities Services Société Générale Securities Services will send you a tax summary (IFU) setting out all your transactions concerning GET shares Your financial intermediary Sent to you directly by post or by if you have opted for the e-convening Your financial intermediary Vary according to your financial intermediary To be sent to your financial intermediary You need to show an admittance card from Société Générale Securities Services. Spontaneous participation on presentation of proof of identity Paid by Société Générale Securities Services Holding shares in pure registered form is not an optimised solution if you wish to hold your shares in a French securities based savings plan, due to the administrative procedures governing these plans. Your bank or broker will send you a tax summary (IFU) that includes all movements on your share account Paid by your financial intermediary You need to ask your bank/ broker to send you Notices of Meeting You need to show an admittance card or the participation certificate delivered by your financial intermediary Management fees may be more important than for bearer shares. Computershare Investor Services Plc Free of charge To be sent to Computershare Investor Services Computershare Investor Services will send you a holding statement which provides transactional details for your holding Sent to you directly Contact Computershare Investor Services by returning the form of proxy indicating that you want to attend the Meeting. Attendance on presentation of proof of identity Paid by Computershare Investor Services Not applicable 11

12 BEING A SHAREHOLDER # MANAGE YOUR STOCK EXCHANGE ORDERS Groupe Eurotunnel SE has appointed Société Générale Securities Services to manage its shares register and the general securities services for registered shareholders. Bearer shareholders must contact directly their financial intermediary that manages their share accounts. CDI holders should refer to page 23. Registered shareholders On the internet: go to the secure website and log in with the access and password received from Société Générale Securities Services. By post: Société Générale Securities Services 32 rue du champ de tir CS Nantes Cedex 3 - France By fax: to send your market orders. By phone to Nomilia Customer Relationship Centre: , Monday to Friday, 8:30am to 6pm French time (no surcharge for call, price depending on your operator contract and country you are calling from). Bearer shareholders We advise you to: Send your stock exchange orders to your financial intermediary. Make your own transactions if you hold an online securities account. Calendar of the Paris Stock Exchange closing days Monday 25 December 2018 Tuesday 26 December 2018 Friday 30 March 2018 Monday 2 April 2018 Christmas Day Boxing Day Good Friday Easter Monday Order Limited price order Best limit order Market order Stop order Stock market orders Execution method Specifies the maximum price for a buy order or the minimum price for a sell order Not executed if the specified limit is not reached No specific price limit Executed at the best buy or sell price available when the order reaches the market No specific price limit Executed in whole as a priority at the opening price following its arrival in the trading system Stop loss orders executed when the price reaches a certain limit Stop limit orders executed at the best price after the stop limit has been reached Filling out an order You must clearly fill out your order with the following information: The share name / ISIN Type of transaction: buy or sell Number of shares Period of validity of the order Order type (see table above). Tuesday 1 May 2018 Labour Day Cash markets are close on Saturdays and Sundays 12

13 FINANCIAL CALENDAR Event Date Revenue and traffic figures for January annual results 1 st March 2017 Revenue and traffic figures for the 1 st quarter of April 2017 General Meeting 27 April 2017 Last execution day for buy orders on shares eligible for the dividend 23 May 2017 Ex-dividend date 24 May 2017 Dividend payment date 26 May 2017 Results for the 1 st half of July 2017 Revenue and traffic figures for the 3 rd quarter of October 2017 Revenue and traffic figures for January annual results 21 February 2018 General Meeting 18 April 2018 THE DATE OF THE GENERAL MEETING AS WELL AS THE KEY FINANCIAL DATES ARE AVAILABLE ONLINE ON THE FINANCIAL CALENDAR PAGE. 13

14 GENERAL MEETING # GENERAL INFORMATION Held at least once a year, a shareholders General Meeting may be ordinary, extraordinary or both ordinary and extraordinary (combined). Ordinary General Meeting The ordinary general meeting is held once a year within six months of the end of the financial year. The meeting tables all decisions not requiring an extraordinary general meeting, i.e. any decision that does not call for changing the company s bylaws. The ordinary general meeting is to approve the financial statements for the past year, resolve upon the distribution of dividends and/or approve the appointment or replacement of members of the company s corporate management structures and the Board of Directors. Extraordinary General Meeting An extraodrinary general meeting may be convened at any time. It is the only meeting authorised to make changes to the provisions of the company s bylaws: business object, name, authorised share capital (increase, decrease, merger, etc), type of corporate management structure. Combined General Meeting A meeting of this type enables decisions to be taken whether they fall within the remit of an ordinary general meeting or an extraordinary general meeting. It avoids having to hold two consecutive meetings: both take place on the same date and are convened using the same notice. Quorum The validity of the general meetings depends on the presence (or representation) of shareholders owning a minimum number of shares, the quorum, which varies according to the nature of the general meeting: for an extraordinary meeting, one-quarter or 25% and for an ordinary general meeting, one-fifth or 20% of the shares with voting rights on the first notice. Majority voting Resolutions are voted by simple majority (50%) of voting rights for an ordinary meeting. For an extraordinary meeting, a two-thirds majority (66.66%) of the votes cast, so that abstention, blank or null and void votes do not count as a vote against; abstentions and blank or null and void votes are excluded from the counting of the votes cast. THE DATE OF THE ANNUAL GENERAL MEETING AS WELL AS THE KEY FINANCIAL DATES ARE AVAILABLE ONLINE ON THE FINANCIAL CALENDAR PAGE. 14

15 GENERAL MEETING The shareholders general meeting is a unique opportunity to be involved in the major decisions of the Group by voting on resolutions. How to be informed? The Group informs its shareholders of the General Meetings date, place and content by publishing: a preliminary Notice of Meeting in the French Gazette (Bulletin des annonces légales obligatoires) as well as in a newspaper authorised to receive legal notices at least 35 days prior to the General Meeting; a Notice of Meeting in the French Gazette and in a newspaper authorised to receive legal notices at least 15 days prior to the General Meeting; Key documentation relating to the General Meeting is available at How to vote? Shareholders can exercice their voting rights by: voting by post; giving proxy to the Chairman; giving proxy to a third party; voting in person at the General Meeting by requesting an admission card; e-voting on the internet. How to take part in the meeting? The single proxy and voting form for the European company takes into account the possibility of abstention as such. If you vote by post, it is essential to tick the box of your choice for each resolution: Yes (For) / No (Against) / Abstention. Obtain a Notice of Meeting If you hold registered shares, you do not need to do anything. You will receive the Notice of Meeting and the voting form either directly at your home address or by if you have opted for the e-convening on the Société Générale website. The Notice of Meeting is also available online at If you hold shares in bearer form, you must ask your financial intermediary to send you the Notice of Meeting and the voting form. If you hold CDIs, you do not need to do anything. You will receive, directly at your home address or by all relevant documents. Request an admission card To attend the meeting in person, it is essential to obtain in advance an admission card. If you hold directly registered shares, you must complete the proxy form by ticking that you wish to attend the general meeting and return it to Société Générale Securities Services or subscribe to receive it online on Société Générale Securities Services at If you are a bearer shareholder, you must complete the proxy form by ticking that you wish to attend the general meeting and return it to your financial intermediary who will forward the form together with the participation certificate to Société Générale Securities Services. If you hold CDIs, the Group will allow CDI holders who have submitted a voting instruction to attend and speak at the meeting. In order to do so, you must request an admission card from Computershare by ticking the appropriate box on the Form of Instruction. 15

16 GENERAL MEETING # VIA INTERNET If they wish, shareholders can ask for the Notice of Meeting to be sent to them by , may vote online via the Société Générale Securities Services (SGSS) Sharinbox website and watch the webcast of the General Meeting. opt for e-notice If you are a directly registered shareholder, you may subscribe to the e-notice, in order to receive by the Notice of Meeting and relevant documents. To do so, you have to log the website and tick the box for E-notices to the General Meeting within the E-services section of the personal information menu. Opting for the e-notice is choosing a simple, quicker, secured and environmentally-friendly means of notice! choose e-voting If you hold your shares in directly registered form, you can log in to the secure site using your access code and password sent to you in the post by Société Générale Securities Services. In the Transactions section, then General Meetings, select the Meeting. You will then be directed to the secure Voxaly voting platform. Follow the instructions and vote Yes (For) / No (Against) / Absention for each resolution. If you hold your shares in bearer form, please contact your financial intermediary to request an e-voting access that will be forwarded to Société Générale Securities Services with a participation certificate. You will then receive your access codes to the secure voting platform Voxaly (accessible from the Sharinbox website). Log in to the website and follow the instructions in the General Meetings E-voting: a fast, simple, secure and economic solution to take part in the key decisions of the Group! Webcast of the General Meeting in a click You can watch the video of the presentation made by Jacques Gounon, Chairman and Chief Executive Officer of the Eurotunnel Group at the General Meeting, in both English and French versions. The deferred webcast is available the next day after the Meeting on the 2017 General Meeting page of the Group s website. ALL DOCUMENTS RELATING TO THE GENERAL MEETING, INCLUDING THE NOTICE OF MEETING, ARE AVAILABLE ONLINE AT 16

17 EMPLOYEE SHAREHOLDING The employees of the Group benefit from free ordinary shares schemes granted within the share buyback programme, so that employees can share in the Group s performance and align their interests with those of shareholders. How to obtain the notice of meeting for the General Meeting The employee shareholders will receive the notice of meeting to the general meeting. Otherwise, they can request BNP Paribas Securities Services to send the documentation. UK employees holding their shares with Capita Asset Services will receive electronic notice of the meeting when the documents are issued in the Capita portal website. How to take part in the General Meeting UK employee shareholders holding their shares with Capita Asset Services can participate in the General Meeting by either: E-voting through logging on to the Capita Asset Services portal website; or Completing a postal voting form sent to them by Capita Asset Services. CONTACT FOR UK EMPLOYEE SHAREHOLDERS ONLY and select Groupe Eurotunnel SE groupeeurotunnel@capita.co.uk Calls are charged at the standard geographic rate and will vary by provider. Capita Asset Services, Share plans 34 Beckenham Road Beckenham Kent BR3 4TU MORE INFORMATION ON THE SHAREHOLDERS AND INVESTORS PAGE OF THE EUROTUNNEL GROUP S WEBSITE. 17

18 DIVIDEND The dividend is the portion of the Group s net profit that is distributed to shareholders. Its amount is proposed by the Board of Directors and must be approved by shareholders at the General Meeting. The Group has been pursuing a sustainable dividend policy: in 2017, the dividend for the 2016 financial year has increased for the 8 th consecutive year. It amounts to 0.26 per ordinary share, an 18% increase compared to the previous year. To be sure of receiving the dividend on a share, it is important to distinguish between the ex-dividend date and the date of payment of the Company: Ex-dividend date: to qualify for the dividend, the shareholder must hold the shares at the closure of the markets on the eve of the ex-dividend date. Date of payment: it is the day on which the amount of the dividend is credited to the account or to the PEA (share savings plan). The period between the ex-dividend date and the date of payment is variable each year. dividend per share What steps should I take to receive the dividend? You don t have to do anything. If you hold directly registered shares or CDIs, the dividend is credited directly into your bank account by the Group (through Société Générale Securities Services or Computershare Investor Services). If necessary, you should contact Société Générale Securities Services or Computershare Investor Services to let them have your up to date bank details. If you hold indirectly registered (administered) or bearer shares, the Group (through Société Générale Securities Services) distributes the dividend to your bank who will then credit your account. Calendar of the 2016 dividend paid in May Last execution day for buy orders on shares eligible for the dividend 24 May Ex-dividend date. The opening price on this day falls by the amount of the dividend 26 May Dividend payment 18

19 AWARDS AND PRIZES The Group has received numerous awards, both for its best practices in governance and for the quality of its communications towards shareholders and investors. corporate governance In September 2017, the Group won the silver trophy in the Dynamic Corporate Governance category at the 14 th Annual Corporate Governance Awards organised by the French economic and financial trade journal AGEFI. These awards reward listed companies who have the best corporate governance practices, in particular the activities of the Board of Directors, transparency of communication and corporate social responsibility. The prizes are based on the results of a survey of finance industry professionals based on a methodology validated by a steering committee. The prize awarded highlights the quality of corporate governance practices and the Group s consideration towards its investors and its shareholders. investor relations In December 2016, the Group was awarded 3 rd prize all categories just behind two CAC 40 companies, at the 9 th edition of the Trophy for Best Investor Relations which rewards the companies listed on Euronext for the quality of their financial communications practices. This prize was awarded to the Group s Investor Relations team based on the results of an independent survey of French and international financial analysts and investors. Shareholder relations In December 2015, your Group was awarded three prizes by the French economic and financial magazine Le Revenu rewarding the best shareholder relations in the SBF 120 listed companies: Grand gold award for the best shareholder relations; Gold award for the best digital communications; Silver award for the best shareholder general meeting. These awards underline the quality of service and the continuous improvements made on a daily basis to the corporate and financial communications of the Group. MORE INFORMATION ON THE PERFORMANCES PAGE OF THE GROUP S WEBSITE 19

20 INFORMATION AND PUBLICATIONS # BE INFORMED The Eurotunnel Group provides its shareholders with regular information about the Group s activity and any event that may influence the share price. The Group s website MY shareholder area GETLINK & YOU Around 10 editions of Letter to shareholders the Group s newsletter for shareholders which enables to report on the progress of the Group, its activity and financial performance, and provides practical information to shareholders. It is available on the Letter to shareholders page of the Group s website. 20

21 INFORMATION AND PUBLICATIONS Around 700 CONTACTS WITH FINANCIAL ANALYSTS AND INVESTORS IN More than 4,000 CONTACTS WITH INDIVIDUAL SHAREHOLDERS (TELEPHONE, , POSTAL MAIL...) ALERTS informing almost 20,000 subscribers of the publication of a press release, the broadcast of an interview or a video about the Group. To receive the latest news of the Group, including the shareholders newsletter, press releases and events to come, complete online the alert form. Follow the Eurotunnel Group on Twitter by subscribing the new getlink group shareholders mobile app The Getlink Shareholders mobile app enables our shareholders and investors to follow all the Group s latest news in real time and gives them easy access to essential information when on the move. This new tool complements the information already available and forms part of the Group s strategy to develop digital and innovative solutions as key elements of the business activities. Easy-to-use, it is available in English and French on all mobile devices. Simply download it from the Google Play Store to your Android phone or tablet and from the App Store to your iphone or ipad to stay connected anywhere at any time. 21

22 INFORMATION AND PUBLICATIONS Annual review report The annual review report presents the activity of the Group in an illustrated format. It describes the key facts and figures of the past year and also highlights future challenges and outlook. Annual reviews are available in interactives and PDF format on the Annual reviews page and home page of the Group s website at Corporate Social Responsibility report The Corporate Social Responsibility (CSR) report highlights the Group s social, corporate, ethical and environmental issues (detailed in the Registration Document). It is available in interactive and PDF versions on the Corporate Social Responsibility reports page of the Group s website. Registration Document Each year, the Group publishes a Registration Document filed with the French Autorité des Marchés Financiers (AMF). It presents full legal, business, accounting and non financial information on the company and includes the audited financial statements. The Registration Document is available online in PDF format on the Registration Documents page. The Essential Eurotunnel The Essential Eurotunnel brochure presents a summary description of the Company, its history, fundamentals, activity, commitments and key figures. More information on the Essential Eurotunnel page ALL DOCUMENTS PUBLISHED ARE AVAILABLE ONLINE ON THE WEBSITE OF THE GROUP AND ACCESSIBLE TO BLIND AND VISUALLY IMPAIRED PERSONS 22

23 CONTACTS # A DEDICATED TEAM SHAREHOLDER RELATIONS CENTRE - EUROTUNNEL GROUP shareholder.info@getlinkgroup.com Tel: (Local rate call from the UK) Monday to Friday, 8a.m. to 11a.m. and 1:30p.m. to 4p.m. (UK time) Eurotunnel Group Shareholder Relations Centre PO Box 302- Folkestone Kent - CT19 4QZ - United Kingdom Computershare Investor Services PLC (CDI) To access and manage your CDI account online, please log on to using the user details provided to you by Computershare Investor Services. web.queries@computershare.co.uk Tel: Fax: The Pavilions Bridgwater Road Bristol BS99 6ZZ United Kingdom Société Générale Securities Services (Registrar) To access and manage your registered securities account online, please log on to sharinbox.societegenerale.com using the user details provided to you by Société Générale Securities Services. Nomilia Customer Relationship Centre: Telephone line:+33 (0) (phone number without tax surcharge invoicing depending on your operator contract and the country from which you are calling) Fax: +33 (0) to send your market orders +33 (0) for any other information Société Générale Securities Services SGSS/SBO/CIS/ISS 32 rue du champ de tir CS Nantes Cedex 3 France 23

24 GROUPE EUROTUNNEL SE European Company with a capital of 220,000, R.C.S. Paris LEI: ZEQ7M0OE74G82 3, rue La Boétie Paris - France

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