Risk Navigator. User guide - Prospect

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1 Risk Navigator User guide - Prospect

2 Risk Navigator is npower s web-based based platform giving customers secure and easy access to market news as it breaks, allowing them to monitor wholesale price movement at any time of the day, and providing up-to-date details on customers hedging position. It is available at no additional cost to new and existing I&C npower customers as part of the Optimisation Desk services. 1. Market news widget Market News is a library of detailed reports about the UK wholesale energy market. The reports are written by the Optimisation Desk Client Portfolio Managers. To view the report in full, simply click on the required report and it will display in the centre of your screen: The Dashboard The dashboard consists of 6 widgets as shown below: BDM/CPM widget Contact details for your dedicated Client Portfolio Manager (CPM) and Business Development Manager (BDM). 4. Weather forecast widget This shows the weather forecast for your company s registered office or defaults to London Closing prices widget This section displays the latest closing prices and daily change data for key UK and EU wholesale energy markets. The 30 day closing mean (average), high and low values are also shown where appropriate. Using the drop down box in the top right hand corner of the widget you can select the energy product you would like to view. It displays the following: Temperature highs and lows ( C) Rainfall Wind direction Wind speed (m/s) 5. Prices widget This section shows delayed (20 minutes) best Bid and Offer price data for the UK/EU wholesale markets. It also shows price direction based on the latest refresh. By using the drop down menu at the top right of the widget, you can choose the product you would like to view. 6. Twitter widget Live Twitter feed displaying the latest tweets from the Npower Business

3 The Ticker The ticker at the top of the screen keeps you up to date with the latest news and information from the Optimisation Desk. The Menu Bar Documents Market News Price Alerts Closing Price Graph Configuration Contract Documents The Documents section contains all the downloadable documents and reports posted for you. Private Documents These documents are only for you and bespoke to your company. Public Documents These documents are generic information provided by the Optimisation Desk. Glossary Definitions of the market technical terms. Market News The Market News section holds an archive of historic market reports. Reports available include: Daily Market Brief A review of the previous day s energy market movements. Live Energy Market Snapshot Daily market snapshots look at the key drivers of any price movements and highlights any developing news. Energy Market Snapshots help evaluate intra-day price movements and direction and assists with implementing hedging strategy. Weekly Market Reports A summary of the previous weeks energy market movements and economic news, published every Monday. Price Alerts Price Alerts allow you to keep track of market movements by setting upper and lower warnings. You can have up to five price alerts in place at any one time. Closing Price Graph Here you can view the development of the closing prices over preset time periods. Four graph views are available: 1. Electricity/Gas Market (Power Baseload, Power Peak, Gas NBP) 2. Carbon (Carbon CER, Carbon EUA) 3. Coal and Oil (Coal API#2, Brent, WTI) 4. Spot Market (SBP, SSP, LEBA, N2EX) You can select the contract you would like to view from the drop down menu at the top of the graph. By using the buttons titled 10d, 1m, 3m, 12m, 18m you can select the length of the price history you wish to view or you can use the slider below the graph to select a bespoke period in between the button presets. Hover your mouse over the graph to see prices on any particular day. Configuration Allows you to edit and change your password. Risk Daily report quantifying price risk exposure to the wholesale market on your portfolio. Price Reports - M2M The report is known as the PSR (Price setting report). Market Intelligence Informative articles about the current energy market behaviour, written by the Optimisation Desk Client Portfolio Managers. Events Calendar Lists the upcoming economic news for the week which are potential drivers of the market. Throughout the trading day, whenever Risk Navigator is updated with the delayed prices, the alerts are evaluated. If an alert is triggered, an will automatically be sent to the Optimisation Desk and to the user that set the alert. Contact A list of all the Optimisation Desk Team members and their contact details. It is a Mark to Market report available once a month on the first day of a new EFA month. The report also shows reference prices and monthly reconciliation. Your bespoke reports Tailored customer specific reports provided by the Optimisation Desk team upon request. Monthly Reports A summary of the previous calendar months market activity covering a wide range of commodities and underlying fuels. Technical Analysis A weekly report which analyses historical prices through charting in order to determine future price direction. Miscellaneous Other information made available that do not fall within any of the above categorisations.

4 FAQs How can I learn more about Risk Management and the different packages? You can contact your Business Development Manager/ Account Manager or alternatively the Optimisation Desk on or them at optimisation.desk.team@npower.com What do I do if I have forgotten my password or get locked out of my account? In these instances you can click on the forgotten password? link below the login fields. This will send an with a link allowing you to create a new password. I haven t received an after resetting my password An is automatically sent to the address in which the username was associated. The username is also case sensitive and therefore will need to be input in the format it was originally sent to you. If however you are still finding problems, please contact the optimisation desk: Telephone: optimisation.desk.team@npower.com How long can I be inactive on the platform before I get locked out? Unlike the previous version of Risk Navigator, you will no longer be locked out for inactivity, as the platform is receiving updates throughout the day. You will however have to make sure that you log out of the platform and log back in every morning so that any updates are refreshed. How do I see historical prices? Select Closing Price Graph on the menu bar which will display a historical price graph. You can then select from four options in the drop down menu, to display the commodity you require. Power/Gas Markets Coal/Oil Markets Carbon Market Spot Market Using the buttons at the top of the graph, it is possible to change the time span of the data. 18 months being the longest and 10 days being the shortest. It is also possible to use the slider below the graph to manually adjust the window you are looking at. To get the price information for a specific data, hover your mouse over the graph for the date required and the price will be displayed. How do I get a new user set up? You can set up a new user by contacting the Optimisation Desk, using the details above.

5 Best Risk Management Product & Service of the year 2012 Best Risk Management Product & Service of the year 2011 The Consumer Supplier of the Year 2010 Energy Supplier of the Year 2010 Printed on recycled materials. npower business is a registered trademark and the trading name of Npower Limited (registered in England and Wales No ), Npower Direct Limited (registered in England and Wales No ), Npower Northern Limited (registered in England and Wales No ) and associated companies. Registered office: Windmill Hill Business Park, Whitehill Way, Swindon, SN5 6PB. npm11187/rf14019/08.13

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