5.3 Human Resources. Strategy and resources. Description of the Workforce:

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1 Sacyr 5.3 Human Resources AVERAGE CONSOLIDATED WORKFORCE DISTRIBUTION BY COUNTRY The Sacyr Human Resources Department, through its Personnel Administration, Human Resources Development, Recruitment, and Employee Relations Divisions, makes every effort to develop dynamic innovation, training, development and communication policies, designed not only to promote motivation, but also to maximum efficiency of each of the Members of the Group. Description of the Workforce: In Sacyr s Group workforce figures reached a total of 22,081 employees (average consolidated workforce). This implies an increase over the previous year of 8.12%. About 65% of the workforce is employed in Spain although the Group also has a significant number of employees in Portugal, Chile, Angola, Italy, Panama and other countries. Portugal 2, % Spain 14, % Italy % Panama 3,420 15% Angola 570 3% Chile 870 4% GEOGRAPHIC DISTRIBUTION OF THE WORKFORCE OF SACYR, COUNTRY NUMBER % Spain 13, Portugal 2, Panama 1, Italy Chile Angola Cape Verde Australia Libya Brazil Costa Rica Ireland Algeria Israel Peru 1 TOTAL 20, GEOGRAPHIC DISTRIBUTION OF THE WORKFORCE OF SACYR, COUNTRY NUMBER % Spain 14, Portugal 2, Panama 3, Italy Chile Angola Cape Verde Australia Libya Brazil Costa Rica Ireland Algeria Israel Peru India TOTAL 22, Business units workforce: By business unit, the construction and service divisions have by far the largest number of employees. Between them accounting for 95.80% of the Group s workforce. Particularly noteworthy is the increase in the number of employees in the Group s operating divisions, where -with the exception of Promotion-, the growth capacity of our units can be seen. AVERAGE CONSOLIDATED WORKFORCE DISTRIBUTION BY BUSINESS UNIT Business Units 2010 % Var. Holding Construction 8,509 8,477 8, Development Property Concessions Services 10,853 11,040 12, TOTAL 20,210 20,422 22,

2 Sacyr SACYR GROUP. AVERAGE CONSOLIDATED WORKFORCE DISTRIBUTION BY BUSINESS UNIT Property % Concessions 442 2% Property % Concessions 527 2% Holding 236 1% Construction 8,477 42% Development 148 1% Services 11,040 54% Holding 227 1% Construction 8,721 39% Development 93 0,4% Services 12,432 56% CONCESSIONS % % VAR.% Holding Construction 8, , Development Property Concessions Services 11, , TOTAL 20, , High-Speed Railway Line, Madrid- Community of Valencia. Orihuela- Colada de la Buena Vida Stretch

3 Sacyr AVERAGE CONSOLIDATED WORKFORCE DISTRIBUTION BY CONTRACT TYPE SPAIN Permanent 75.9% Temporary 24.1% Permanent 52.7% Temporary 47.3% Based on qualifications: AVERAGE CONSOLIDATED WORKFORCE, AS PER QUALIFICATIONS By type of contract, a significant increase of almost 3 percentage points in permanent recruitment can be seen, compared to the CONTRACT TYPE SPAIN TOTAL % SPAIN % Permanent 9,929 4,510 14, Temporary 3,660 2,323 5, TOTAL 13,589 6,833 20, Permanent 10,884 4,081 14, Temporary 3,459 3,657 7, TOTAL 14,343 7,738 22, Based on gender: AVERAGE CONSOLIDATED WORKFORCE DISTRIBUTION AS PER GENDER 2010 temporary contracts which were about 24% in. 5-YEAR GRAD. 3-YEAR GRAD. SKILLED TECH. ADMIN. STAFF REST TOTAL 5-YEAR GRAD. 3-YEAR GRAD. SKILLED TECH. ADMIN. STAFF REST TOTAL HOLDING SPAIN GENERAL CONSTRUCTION GENERAL DEVELOPMENT , , PROPERTY SPAIN GENERAL CONCESSIONS GENERAL SERVICES TOTAL SACYR SPAIN CONSTRUCTION DEVELOPMENT CONCESSIONS SERVICES TOTAL SACYR Total Sacyr Group ,069 8,229 10, ,191 9,500 11,795 1, ,589 9,132 13,589 1, ,621 10,134 14, , ,891 5, , ,228 6, , ,411 6, , ,818 7,738 1,718 1,039 2,189 1,933 13,543 20,422 1,640 1,025 1,888 2,576 14,952 22,081 Women 6,197 Women 6,541 Women 7,672 AVERAGE CONSOLIDATED WORKFORCE, AS PER QUALIFICATIONS Men 14,013 Men 13,881 Men 14,409 GENDER SPAIN TOTAL % GENDER SPAIN TOTAL % Men 7,809 6,072 13, Women 5, , TOTAL 13,589 6,833 20, Men 7,439 6,970 14, Women 6, , TOTAL 14,343 7,738 22, Year graduates 1,640 7% 3-Year graduates 1,025 5% Skilled technicians. 1,888 9% Admin. staff 2,576 12% Rest 14,952 67%

4 Sacyr Combining gender and qualifications criteria: CONSOLIDATED AVERAGE WORKFORCE - QUALIFICATION BY CATEGORY, MEN CONSOLIDATED AVERAGE WORKFORCE - QUALIFICATION BY CATEGORY, WOMEN TOTAL M. BOARD SENIOR SPECIALIST AND MID. MANAGER MANAGMENT ADMIN. STAFF REST TOTAL M. BOARD SENIOR SPECIALIST AND MID. MANAGER MANAGMENT ADMIN. STAFF REST 14, ,399 1,162 9,679 7, ,414 5,273 MEN M. BOARD SENIOR MANAGER SPECIALIST AND MID. MANAGMENT ADMIN. STAFF REST TOTAL Holding Spain General Construction , ,071 General Development Property Spain General Concessions General Services ,353 5,345 TOTAL SACYR SPAIN , ,207 7,809 Construction Abroad , ,643 5,390 Development Abroad Concessions Abroad Services Abroad TOTAL SACYR , ,059 6,072 TOTAL SACYR GROUP , ,266 13,881 Holding Spain General Construction ,567 General Development Property Spain General Concessions General Services ,509 5,517 TOTAL SACYR SPAIN , ,093 7,439 Construction Abroad , ,113 6,256 Development Abroad Concessions Abroad Services Abroad TOTAL SACYR , ,586 6,970 TOTAL SACYR GROUP ,399 1,162 9,679 14,409 WOMEN M. BOARD SENIOR MANAGER SPECIALIST AND MID. MANAGMENT ADMIN. STAFF REST TOTAL Holding Spain General Construction General Development Property Spain General Concessions General Services ,876 5,030 TOTAL SACYR SPAIN ,062 3,925 5,780 Construction Abroad Development Abroad Concessions Abroad Services Abroad TOTAL SACYR TOTAL SACYR GROUP 2 7 1,058 1,197 4,277 6,541 Holding Spain General Construction General Development Property Spain General Concessions General Services ,991 6,278 TOTAL SACYR SPAIN ,120 5,041 6,904 Construction Abroad Development Abroad Concessions Abroad Services Abroad TOTAL SACYR TOTAL SACYR GROUP ,414 5,273 7,

5 Sacyr AVERAGE AGE OF THE WORKFORCE BUSINESS UNIT AVERAGE AGE 2010 AVERAGE AGE AVERAGE AGE Holding Construction Development Specific information relating to Human Resources in Spain: Regional distribution: Galicia 638 Asturias 158 Castilla León 1,021 Cantabria 57 Basque Country 418 La Rioja 157 C. F. Navarre 11 Aragon 327 Catalonia Property Services Concessions AVERAGE Madrid Region 5,782 DISTRIBUTION OF STAFF ACCORDING TO GENDER AND SPANISH WORK DAY Extremadura 121 Andalusía 2,123 Castilla La Mancha 787 Valencia Region 472 Murcia Region 473 Balearic Islands 135 CONTRACT TYPE MENS WOMENS 2010 % MENS WOMENS % MENS WOMENS % Full time 7,232 3,990 11, % 7,095 3,653 10, % 6,671 3,908 10, % Half time 853 1,938 2, % 714 2,127 2, % 768 2,996 3, % TOTAL 8,085 5,928 14, % 7,809 5,780 13, % 7,439 6,904 14, % STAFF OF SPAIN BY GENDER AND JOURNEY Canary Islands 500 Melilla Autonomous Region ,232 7, ,671 AVERAGE CONSOLIDATED WORKFORCE IN SPAIN FOR AND DISTRIBUTION FOR AUTONOMOUS REGION IN SPAIN REGION HOLDING CONSTRUCTION REAL ESTATE PROPERTY SERVICES CONCESSIONS Andalusia , ,123 1,671 Aragon Madrid Region , ,782 5,428 Valencia Region C. F. Navarre Canary Islands Cantabria Castilla La Mancha Castilla Leon , Catalonia ,112 1,083 Melilla Autonomous Region Extremadura Galicia Balearic Islands La Rioja Asturias Basque Country Murcia Region GENERAL TOTAL 227 1, , ,343 13,589 Full time AVERAGE CONSOLIDATED WORKFORCE IN SPAIN DISTRIBUTION BY AGE - YEAR Up to 30 Up to Up to 50 1,938 Over 50 3,990 Half time ,653 2, ,908 2,

6 Sacyr Employee turnover, sick leave and absenteeism: The Sacyr Group turnover rate is the proportion of the workforce leaving the Company in a given period (month and year), expressed by the percentage rate of employees circulating within the Group, in relation to its workforce average. Since 2010 we have adapted the reality of the Services Division, including only the concepts of leave not desirable by the Sacyr Group: Voluntary resignation by employee Incapacity leave Loss of temporary disability Leave Unpaid leave Retirement Death For the purposes of the turnover rate the following reasons will not be considered, as they are considered absenteeism: End of contract Replacement Transfers between Sacyr Group companies, consecutive file change The information is gathered monthly, in accordance with the business units. The calculation is performed monthly. The information is then reconstructed by gender, Autonomous Region, reasons and age. BUSINESS UNIT MEAN CONSOLIDATED STAFF TOTAL WORK MEAN WORK MONTHLY % ROTATION Holding % Construction 2, % Development % Property % Services 10, % Concessions % TOTAL 13, % BUSINESS UNIT MEAN CONSOLIDATED STAFF TOTAL WORK MEAN WORK MONTHLY % ROTATION Holding % Construction 1, % Development % Property % Services 11, % Concessions % TOTAL 14, % Employee turnover is an indicator which forms part of the Group management s balanced scorecard. It is measured on a monthly basis, taking into consideration the redundancies and resignation figures in terms of the entire workforce. Turnover at Sacyr is determined by the monthly number of voluntary resignations, retirements, full disability or contracts that have come to an end and have not been renewed. The highest turnover is recorded in the Services and Concessions divisions, due to the special circumstances of these business units, such as, the seasonal nature of their activity, the loss of services put out to tender, recruitment for a specific project or recruitment on the basis of production needs

7 Sacyr LEAVE PER GENDER MENS WOMENS TOTAL MENS WOMENS TOTAL Holding Construction Development Property Services Concessions TOTAL CHILDCARE LEAVE FIGURES CURRENTLY 1 MONTH 2 MONTHS 3 MONTHS 4 MONTHS 5 MONTHS 6 MONTHS 7 MONTHS 8 MONTHS TOTAL Holding Construction Development Property Services Concessions TOTAL LEAVE PER GENDER % Y 59 % 41 % 57 % 43 % EXTERIOR ROTATION COUNTRY STAFF TOTAL WORK MEAN WORK MONTHLY % ROTATION ANGOLA 570 N/D ARGELIA % AUSTRALIA % BRASIL 47 N/D Cape Verde 99 N/D CHILE % COLOMBIA % COSTA RICA % INDIA % Ireland % ISRAEL % Italy 355 N/D LIBIA % PANAMÁ 3,420 N/D PORTUGAL 2,198 N/D TOTAL 7, % CURRENTLY 1 MONTH 2 MONTHS 3 MONTHS 4 MONTHS 5 MONTHS 6 MONTHS 7 MONTHS 8 MONTHS TOTAL Holding Construction Development Property Services Concessions TOTAL ABSENTEEISM - (NUMBER OF HOURS WORKED AND LOST) 2,242,376 36,859,309 2,112,528 42,349,701 Lost work days are leaves motivated by nonwork related accident or illness. The percentage of absenteeism in Spain in was 3.6%. hours Worked Hours Lost

8 Sacyr Work under way on the construction of the Madrid Metro s Line 9. DISABLED AVERAGE % Holding Construction Development Property Services Concessions

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