Woking Community Transport Ltd Annual Report 01/04/11 31/03/12

Transcription

1 Woking Community Transport Ltd Annual Report 01/04/11 31/03/12 Woking Community Transport Ltd is registered as an Industrial and Provident Society with exempt charitable status. Registered number 27313R.

2 Our Silver Service in action with driver Peter Ramm and member Morag Vincent outside The Vyne. The Ford Tourneo vehicle provides transport for a wheelchair and 3 passengers in addition to the driver and is available for hire from WCT either with or without a driver.

3 Page 1 Contents 2 Society Information 4 Chairman s Report 5 Managing Director s Report 7 Financial Statements 9 Notes to the Financial Statements 13 Directors Statement 14 Auditor s Report Woking Community Transport Ltd is supported by grants from Woking Borough Council and Surrey County Council and for this support we are most grateful. Driver Rob Golledge on the tail lift outside Moorcroft Centre. Our centre service provides a vital link for those wishing to use the Woking Borough Council Centres. 1

4 Woking Community Transport Society Information Principal Activity The principal activity of the Society in the year under review was that of the provision of transport facilities for members of the Community with mobility issues. Our Vision To be a valued community organisation providing a sustainable and accessible transport service that is relevant for local need. Our Mission for: People To be helpful caring and efficient To respect all of our service users and to treat them with dignity To have well trained, motivated and supported staff (both paid and voluntary) To publicise our services well and target marginalized groups Service Development To maintain the highest standards in all aspects of service delivery To be cost effective and viable To be innovative, competitive and at the leading edge of service provision within available resources. To seek out new viable business opportunities Community To work in partnership with other local organizations for the benefit of our customers To maintain a high profile in the Woking Borough Council and Surrey County Council areas. To respond to special requests whenever possible eg civil emergency To provide other local voluntary groups with advice about accessible transport matters 2

5 Society Number: 27313R Registered Office: Moorcroft, Old School Place, Westfield, Woking, Surrey GU22 9LY Business Address: Moorcroft, Old School Place, Westfield, Woking, Surrey GU22 9LY Board of Directors: Chairman: Secretary: Director of Finance: Vice Chairman: Director: Jacquie Chamberlain Sheila Rapley Ron Bell Anne Ansell Neville Hinks Contact information: Booking Line: Administration: Internet: 3

6 Chairman s Report 01/04/11 31/03/12 Twenty Years old and going from strength to strength was what I reported to the party held in the Town Square on 3 rd June 2011, when we were joined by the High Sheriff of Surrey, the Mayor of Woking and other local dignitaries. During the event which helped to raise our profile in the town, we presented our 2 millionth passenger with a rose bowl. Our Chief Executive Officer, Vic Clare, retired in the same month. During his 17 years with us he lead the organisation with some distinction and our profile both nationally and locally was high. He is missed by passengers, colleagues and directors alike. We wish him and his family well in his retirement years. With the co-operation of our office staff and with our Secretary Sheila Rapley temporarily filling the role whilst we seek a new CEO, all services have been kept running smoothly. Whilst on the subject of retirement I must advise you that our Director of Finance, Ron Bell, will be standing down from that role at the end of the financial year. We thank him for his hard work and good counsel during the 20 years that he has held that post. I am pleased to report that many of our services continue to be supported by a grant from Woking Borough Council and to a lesser extent by Surrey County Council. Fortunately in March we received a donation from Woking Lions Club, which has helped to keep the Town Centre Buggy operating regularly. Also under contracts we continue to take children with special needs to various schools in the Woking area, and to take adults with special needs to SCC Day Centres and The Alzheimer s Society. Vandalism of our vehicles at Moorcroft continues to be a problem with damage to buses and in some cases items were stolen from them. On the advice of our Insurers and Surrey Police we are investigating the installation of a CCTV system which hopefully might deter, or at least retain pictures of, those causing the damage. The next 12 months are going to be even more challenging than the last, with the continuing global recession, cuts in grants, and new contracts to be found, tendered and hopefully won. Finally, my sincere thanks go to all our staff, particularly our office staff who have had to adapt to our new software system, our volunteers and our Directors for their loyal and dedicated work and support throughout the year. Without them WCT would not be the organisation it is today. Jacquie A Chamberlain 4

7 Managing Director s Report 01/04/11 31/03/12 Since Vic Clare s retirement in June as Chief Executive Officer, it has been my privilege to lead our dedicated team of managers, drivers and schedulers during a period of consolidation and reflection whilst the Directors carried out a review of our business and the staffing levels we shall need to execute our Business Plan in the future. Without our Bustler services many people would not be able to leave their homes safely and would not be able to live so independently in the community. Our transport services are essential lifelines to many and we must ensure that in these challenging times we maintain a high profile and continue to provide the best service possible to our passengers. Last year we undertook a total of 91,589 journeys, a little up on the previous year mainly due to extra Surrey County Council work. Funding continues from Woking Borough Council and Surrey County Council to support our Dial a Ride services which carried out 20,922 journeys in 2011/12. Unfortunately we are funded only to take passengers within Woking Borough boundaries and this continues to be a source of frustration for some of our users. Our Town Centre Buggy service continues to be popular with its regular users. We recently identified that about 80 people use it regularly each week and for those almost half would not be able to get around Woking without this service. It really is a very important service. We continue to provide services under contract for Surrey County Council s Adult and Social Care and Education departments. This work has increased in recent years as can be seen from the chart below, and in 2011/12 has accounted for 40,323 journeys, almost half of our work. These contracts are in their last year and we have entered a very rigorous tendering process in the hope that we shall retain existing work and hopefully obtain new work. We enjoy a good working relationship with the Alzheimer s Society in Woking and provided 6,258 journeys to and from their day care service at the Bradbury Centre in Maybury. Group Transport is mainly carried out by our willing volunteers. In the coming year I hope that we can look at ways of making this aspect of our work more accessible and more affordable to local groups. Volunteer drivers are reducing in numbers and it seems this is largely due to all the regulations now surrounding driving minibuses. It is a big responsibility to drive our vehicles and the volunteers have to undertake the same rigorous training regime as our paid drivers. Those who undertake this work are very special people indeed. 5

8 Thousands Our new service, the Bustler Silver Service, using a Ford Torneo, has been launched and this is designed to provide individual journeys for up to 4 people one of which can be in a wheelchair. As this service is not subsidised the fares are in line with taxi fares but passengers can pre-book to go outside Borough boundaries to places of their choice. This service is particularly useful for those wishing to attend hospital appointments. I would like to pay tribute to our staff group who continue to amaze me with their high standards of loyalty and good humour. During this year they have given me unstinting support and provided our passengers with a good reliable service that is the envy of many elsewhere in the County and beyond. Next year we shall have a new Chief Executive Officer and a new Director of Finance and I look forward to working with both as we move the organisation forward and address the challenges that face us. Sheila Rapley Breakdown of passenger journeys 2007/08 to 2011/ / / / / /12 Dial A Ride Centres Town Centre Buggy Group Hire & Silver Service SCC Home to School SCC Social Care Alzheimers Other 6

9 Financial Statements Income and Expenditure Account for the Year Ended 31 March 2012 Ron Bell Director of Finance INCOMING RESOURCES Notes Grants and donations 374, ,699 Charges and fares 463, ,820 Miscellaneous 24,000 21, , ,213 EXPENDITURE 829, ,337 OPERATING SURPLUS (DEFICIT) 3 32,288 (13,124) Exceptional item 4 (505,000) - Interest receivable and similar income 20,243 16,344 (DEFICIT) SURPLUS ON ORDINARY ACTIVITIES BEFORE TAXATION (452,469) 3,220 Retained Revenue Reserves 790, ,575 Brought forward Retained Revenue Reserves 338, ,795 Carried forward There have been no acquisitions or discontinued operations during the year. 7

10 Balance Sheet 31 March Notes FIXED ASSETS Tangible assets 5 255, ,503 CURRENT ASSETS Debtors 6 69,312 64,211 Investments 7 316, ,757 Cash at bank 247, , , ,725 CREDITORS Amounts falling due within one year 8 524,728 49,230 NET CURRENT ASSETS 108, ,495 TOTAL ASSETS LESS CURRENT LIABILITIES 363, ,998 CAPITAL AND RESERVES Called up share capital Designated reserve 10 25,083 25,083 Retained reserves , ,795 SHAREHOLDERS FUNDS 363, ,998 The financial statements were approved by the Board of Directors on 19 th October 2012 and were signed on its behalf by: Mrs J Chamberlain Director Mrs S Rapley Director 8

11 Notes To The Financial Statements 1. ACCOUNTING POLICIES Accounting convention The financial statements have been prepared under the historical cost convention and in accordance with the Financial Reporting Standard for Smaller Entities (effective April 2008). Incoming Resources Incoming resources represents net invoiced sales of services, grants and donations excluding value added tax. Tangible fixed assets Depreciation is provided at the following annual rates in order to write off each asset over its estimated useful life. Fixtures and fittings Motor vehicles Computer equipment - 20% on cost % on cost - 50% on cost Taxation As the Society is recognised by HMRC to have exempt charitable status, it is not liable to corporation tax on its results. Pension costs and other post-retirement benefits The Society operates a defined contribution pension scheme ( DC ) and a defined benefits scheme ( DBF ). Contributions payable to the Society s DC pension scheme are charged to the profit and loss account in the period to which they relate. For the reasons given in note 11, and in accordance with FRSSE (2008), the pension costs charged as resources expended represent the DBF s contributions payable in respect of the accounting period. Grant income Grant income is accounted for on a receivable basis. Operating leases Rentals paid under operating leases are charged to the income and expenditure account on a straight line basis over the period of the lease. 9

12 2 STAFF COSTS Wages and salaries 507, ,037 Other pension costs 517,825 15,965 1,025, ,002 The average monthly number of employees during the year was as follows: Directors 5 5 Management & Administrative 5 6 Drivers (including part time) OPERATING SURPLUS (DEFICIT) The operating surplus or deficit is stated after charging: Depreciation owned assets 39,343 98,265 Auditors remuneration 3,750 - Directors remuneration and other benefits etc 25,112 8,494 4 EXCEPTIONAL ITEM The Society is a member of the multiple employer Surrey County Council defined benefit pension scheme. The retirement of the last member of the Society s scheme during the new financial year has led to the crystallisation of the Society s liability as at the latest actuarial valuation of 505,000. At present, the Society is in discussions with the pension scheme administrators as to how this liability will be settled. 10

13 5 TANGIBLE FIXED ASSETS Fixtures and fittings Motor Vehicles Computer equipment Totals COST As at April , ,032 18, ,061 Additions Disposals - 141, ,407 As at March , ,985 18, ,014 DEPRECIATION As at 1 April , ,531 18, ,558 Disposals - 141, ,407 Charge for year - 39,343-39,343 As at March , ,827 18, ,854 NET BOOK VALUE As at 31 March , ,160 As at March , ,503 6 DEBTORS: AMOUNTS FALLING DUE WITHIN ONE YEAR Debtors 57,480 51,586 Other debtors 11,832 12,625 69,312 64,211 7 CURRENT ASSET INVESTMENTS At the balance sheet date the value of the current asset investments was 308,

14 8 CREDITORS: AMOUNTS FALLING DUE WITHIN ONE YEAR Creditors 524,728 49,230 Included in creditors is an amount of 505,000, being the probable liability due to the Surrey County Council multi employer defined benefit pension scheme (see note 4). 9 CALLED UP SHARE CAPITAL Number: Class: Nominal Value: 120 Ordinary During the year an additional 10 ordinary shares were issued at par. 10 RESERVES Retained reserves Designated reserve Totals As at April ,795 25, ,878 Deficit for year (452,469) - (452,469) As at April ,326 25, , PENSIONS Woking Community Transport (WCT) participates in the Surrey County Council local government pension scheme (LGPS). The Society is in the process of leaving the scheme as an active employer as all its members are expected to be in retirement shortly. A provision has been made (see note 4) in connection with this event, which has triggered a potential liability of 505,000 in connection with the deficit of funding with the scheme. 12 LEASES Financial commitments under operating leases are as follows: Expiring within one year 13,000 13,000 12

15 Statement by the Directors on the Audited Financial Statements of Woking Community Transport Limited We confirm that as directors we have met our duty in accordance with the Industrial and Provident Societies Act 1965 and the Friendly and Industrial and Provident Societies Act 1968 as to: STATEMENT OF DIRECTORS RESPONSIBILITIES The directors are responsible for preparing the Report of the Directors and the financial statements in accordance with applicable law and regulations. The Industrial and Provident Societies Act 1965 and the Friendly and Industrial and Provident Societies Act 1968 requires the directors to prepare financial statements for each financial year. Under that law the directors have elected to prepare the financial statements in accordance with United Kingdom Generally Accepted Accounting Practice (United Kingdom Accounting Standards and applicable law). The directors must not approve the financial statements unless they are satisfied that they give a true and fair view of the state of affairs of the Society and of the surplus or deficit of the Society for that period. In preparing these financial statements, the directors are required to: - Select suitable accounting policies and then apply them consistently; - Make judgements and accounting estimates that are reasonable and prudent; - Prepare the financial statements on the going concern basis unless it is inappropriate to presume that the Society will continue in business. The directors are responsible for keeping adequate accounting records that are sufficient to show and explain the Society s transactions and disclose with reasonable accuracy at any time the financial position of the Society and enable them to ensure that the financial statements comply with the Industrial and Provident Societies Act 1965 and the Friendly and Industrial and Provident Societies Act They are also responsible for safeguarding the assets of the Society and hence for taking reasonable steps for the prevention and detection of fraud and other irregularities. STATEMENT AS TO DISCLOSURE OF INFORMATION TO AUDITORS So far as the directors are aware, there is no relevant information of which the Society s auditors are unaware, and each director has taken all the steps that he or she ought to have taken as a director in order to make himself or herself aware of any relevant information and to establish that the Society s auditors are aware of that information. - ensure that the Society has kept proper accounting records; - prepare financial statements which give a true and fair view of the state of the Society as at 31 March 2012 and of its profit for that period in accordance with the Financial Reporting Standard for Smaller Entities (effective April 2008); and - follow the applicable accounting policies, subject to any material departures disclosed and explained in the notes to the financial statements. ON BEHALF OF THE BOARD: Mrs J Chamberlain Director Mrs S Rapley Director Date: 19 th October 2012 This page does not form part of the statutory financial statements 13

16 Independent Auditor s Report to the members of Woking Community Transport Limited We have audited the financial statements of Woking Community Transport for the year ended 31 st March 2012, which comprise the Income and Expenditure Account, the Balance Sheet and the related notes. The financial reporting framework that has been applied in their preparation is applicable law and United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice). This report is made solely to the Society s members, as a body, in accordance with section 9 of the Friendly and Industrial and Provident Societies Act Our audit work has been undertaken so that we might state to the Society s members those matters we are required to state to them in an auditor s report and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the Society and the Society s members, as a body, for our audit work, for this report, or for the opinions we have formed. RESPECTIVE RESPONSIBILITIES OF THE COMMITTEE OF MANAGEMENT AND AUDITOR As explained more fully in the Director s Responsibilities Statement, the Directors are responsible for the preparation of financial statements which give a true and fair view. Our responsibility is to audit and express an opinion on the financial statements in accordance with applicable law and International Standards on Auditing (UK and Ireland). Those standards require us to comply with the Auditing Practices Board s (APB s) Ethical Standards for Auditors. SCOPE OF THE AUDIT OF FINANCIAL STATEMENTS An audit involves obtaining evidence about the amounts and disclosures in the financial statements sufficient to give reasonable assurance that the financial statements are free from material misstatement, whether caused by fraud or error. This includes an assessment of whether the accounting policies are appropriate to the Society s circumstances and have been consistently applied and adequately disclosed, the reasonableness of significant accounting estimates made by the Directors, and the overall presentation of the financial statements. In addition, we read all the financial and non-financial information in the Annual Report to identify material inconsistencies with the audited financial statements. If we become aware of any apparent material misstatements or inconsistencies, we consider the implications for our report. OPINION ON FINANCIAL STATEMENTS In our opinion the financial statements: - give a true and fair view of the state of the Society s affairs as at 31 March 2012 and of its income and expenditure for the year then ended; and - have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice, and with the Friendly and Industrial and Provident Societies Acts MATTERS ON WHICH WE ARE REQUIRED TO REPORT BY EXCEPTION We have nothing to report in respect of the following matters where the Friendly and Industrial and Provident Societies Acts require us to report to you if, in our opinion: - adequate books of account have not been kept by the society in accordance with the requirements of the legislation; - a satisfactory system of control over transactions has not been maintained by the society in accordance with the requirements of the legislation; - the revenue account or the other accounts (if any) to which our report relates, and the balance sheet are not in agreement with the books of account of the society; or - we have not obtained all the information and explanations necessary for the purposes of our audit. S A Rawlings (Senior Statutory Auditor) For and on behalf of Acumen, Chartered Accountants Registered Auditors Craven House, Lansbury Estate, 102 Lower Guildford Road, Knaphill, Surrey GU21 2EP Date: 19 th October