Key Features of the Prudential Stakeholder Pension Plan for Salary Sacrifice Schemes only

Transcription

1 Key Features of the Prudential Stakeholder Pension Plan for Salary Sacrifice Schemes only Please read this document along with your personal illustration (if you have one) before you decide to buy this plan. It's important you understand how the Prudential Stakeholder Pension Plan for Salary Sacrifice Schemes only works, the benefits and associated risks.

2 Welcome Contents About the Prudential Stakeholder Pension Plan for Salary Sacrifice Schemes only 3 Its aims 3 Your commitment 3 Risks 3 Other documents you should consider reading 4 Questions & Answers 5 How much can I pay into my Stakeholder Pension Plan for Salary Sacrifice Schemes only? 5 Where do you invest my money? 5 Can I switch my money between funds? 5 Can I take money out of my plan? 5 What happens if I move abroad? 5 Can I transfer my plan? 5 Can I transfer money from another pension plan into this one? 6 What about tax? 6 What are the charges? 7 How will I know how my plan is doing? 7 What if I want to cancel my plan? 7 When can I start taking my benefits? 7 How do I turn the value of my pension plan into benefits? 8 Can I take any of the money invested in my pension plan as a lump sum? 8 How much will my income be? 8 What happens if I die before I take my benefits? 9 What other benefits can I choose? 9 Where can I get guidance about what to do with my pension? 9 Illustrations 10 Other information 21 How to contact us 23 We would like everyone to find it easy to deal with us. Please let us know if you need information about our plans and services in a different format. All our literature is available in audio, large print or braille versions. If you would like one of these please contact us using the details on the last page. The Financial Conduct Authority is a financial services regulator. It requires us, Prudential, to give you this important information to help you decide whether our Prudential Stakeholder Pension Plan for Salary Sacrifice Schemes only is right for you. You should read this document carefully so that you understand what you are buying, then keep it safe for future reference. 2 Key Features of the Prudential Stakeholder Pension Plan for Salary Sacrifice Schemes only

3 About the Prudential Stakeholder Pension Plan for Salary Sacrifice Schemes only The Prudential Stakeholder Pension Plan for Salary Sacrifice Schemes only is a pension arrangement which allows you to save for retirement tax efficiently. Its aims What this plan is designed to do To help you save for your retirement in a tax-efficient way. Your commitment What we ask you to do To allow your employer to reduce your salary to make payments into your pension on your behalf. Or to make at least one payment into your plan. Risks What you need to be aware of The value of your plan can go down as well as up and may even fall below the amount you invested. What you get back is not guaranteed. There are different risks for different funds. If you start your plan with a single payment and then cancel it within 30 days, you may get back less money than you paid in. Inflation will reduce what you can buy in the future. If you exchange your salary for pension contributions, in certain circumstances, this may affect any future state benefits you may be entitled to. This may also affect any salary related benefits, such as death benefits, redundancy, mortgage applications or statutory payments. If the total charges taken from your plan are more than any growth achieved, your plan will fall in value, possibly to even less than you have invested. We cannot guarantee the value of your fund when you retire. It may be lower than we have illustrated. This is because the value of the fund depends on: How much you have paid in. The performance of the investment fund, or funds, you've chosen. When you start taking your retirement benefits. The level of charges we take to cover our costs. Our charges may vary in the future and may be higher than they are now. There may be a delay in buying, selling or switching to or from certain funds. More information on this can be found in your Fund Guide. Key Features of the Prudential Stakeholder Pension Plan for Salary Sacrifice Schemes only 3

4 Other documents you should consider reading This document gives you key information about the Prudential Stakeholder Pension Plan for Salary Sacrifice Schemes only. If you want more detail on specific points, please read the following documents. We have highlighted when they are relevant throughout this document. They are all available from your adviser or direct from us. Our contact details are on the last page. Policy Document Gives details on the terms and conditions of the plan. Fund Guide This explains your investment choices. 4 Key Features of the Prudential Stakeholder Pension Plan for Salary Sacrifice Schemes only

5 Questions & Answers How much can I pay into my Stakeholder Pension Plan for Salary Sacrifice Schemes only? There is no limit to the amount that you can pay into your Stakeholder Pension Plan for Salary Sacrifice Schemes only. However, there are limits on the tax relief you receive. For more information about tax relief, please read the section "What about tax?". You can change your regular payments or stop them at any time. If your employer is deducting payments from your earnings, you should tell them of any changes you want to make. The Government provide a benefit known as Pension Credit. If you have little or no other retirement provision, the pension you receive from this plan could reduce the benefit you receive from the Pension Credit. The exact effect will depend on the rules in place when you retire. For further information about Pension Credit please see your Financial Adviser. Where do you invest my money? You choose which funds you would like to invest your money in, from a fund range that we offer. We use your money to buy units in those funds. The price of each unit depends on the value of the investment in the fund and also whether more money is going into or out of the fund. Please refer to Fund Guide for more information. Different funds offer different types of investment. For example, some only invest in property, others invest in a wide range of assets, and others invest directly in the stockmarket. Each fund has its own level of potential growth and risk. Usually, funds with more potential for growth carry more risk. The performance of the funds isn t guaranteed. The value of your units can go down as well as up. If they do, you could have less money in your plan than you paid in. For information about the funds you can choose from, please read Fund Guide. Your employer may have chosen a default investment arrangement for your plan. If this is the case your money will be directed into this default arrangement unless you make an alternative investment choice. In April 2015 the Government introduced new quality standards for defined contribution schemes. This is part of the Government s Better Workplace Pensions initiative to give people confidence to save into good pension schemes. If your plan qualifies under these new standards a charge cap equivalent to 0.75% per year of funds under management, excluding transaction costs will apply to your default arrangement. For more information please speak to your scheme adviser. A default investment arrangement does not represent a recommendation on behalf of Prudential. For more information on our charges please refer to Fund Guide. Can I switch my money between funds? You can switch your money between funds at any time. We won t charge you for this. If this changes in the future we will let you know. Can I take money out of my plan? From age 55, you will be able draw all or part of your pension fund as a lump sum 25% of each payment being tax free with the remaining 75% being added to your income for the year and taxed accordingly. This may affect the rate of tax you pay when added to any other income for that tax year. Tax rules require careful consideration and you should speak to a Financial Adviser on this subject. What happens if I move abroad? Please note Prudential is not able to accept new monies from customers living overseas. If you move abroad and are no longer a resident of the UK this will have an impact on your ability to top up this product. Can I transfer my plan? You may hold pension savings in different categories, such as money purchase and defined benefit pensions. Under new rules you are able to transfer different categories of pension savings separately and to different places, for example, keep a defined benefit pension where it is, but transfer any money purchase pension. You can transfer out your pension to another registered pension scheme or qualifying recognised overseas scheme before age 75 as long you have stopped paying contributions and haven t previously used any of your pension to buy an annuity or pension from your scheme. Key Features of the Prudential Stakeholder Pension Plan for Salary Sacrifice Schemes only 5

6 If you transfer pension savings within a category, you can still accumulate money within the category once the transfer has taken place. There may be additional circumstances where you can transfer your pension savings. Please speak to your employer/ scheme trustees for more information. To find more information on this subject, you may also speak to a Financial Adviser or visit The Pension Advisory service website at Can I transfer money from another pension plan into this one? If you have a pension plan with another provider, you can transfer the value of it to this plan. If the pension plan you are transferring money from allows you to take more than 25% of its value as tax-free cash when you take your benefits, you may lose this entitlement when you make your transfer. Transferring funds between pension plans is an important decision, so we recommend that you speak to a Financial Adviser first. What about tax? Tax Relief By giving up part of your salary in exchange for an equivalent amount from your employer, this amount will be exempt from tax and NI contributions. Your employer can give you further information on how much they will contribute to your pension for every 1 reduction in salary. Annual Allowance The Annual Allowance is a limit to the total amount of contributions that can be paid to defined contribution pension schemes and the total amount of benefits that you can build up in defined benefit pension schemes each year, for tax relief purposes. Tax is a complicated subject and you may wish to seek advice if you feel this will affect you. For more information please visit or visit the HMRC website at Money Purchase Annual Allowance The Money Purchase Annual Allowance (MPAA) will apply to you if you have flexibly accessed pension benefits on, or after, 6 April Your pension scheme administrator or provider paying these benefits will have informed you if you are subject to the MPAA at the time they paid the flexible benefits. In any year where you exceed the MPAA you may incur a tax charge and you should seek financial advice if you feel this may affect you. Examples of drawing benefits flexibly include taking income from flexi-access drawdown or taking a cash lump sum direct from your pension plan as an Uncrystallised Funds Pension Lump Sum. For more information visit or the HMRC website at Lifetime Allowance There is no limit on how big your pension fund can grow to, however you will have a lifetime allowance in relation to the maximum amount of tax-relieved benefits you can build up over your lifetime. If you think you are affected by this limit you can get more information visit or the HMRC website at Taxation is based on your personal circumstances and requires careful consideration and you should speak to a Financial Adviser. Capital Gains Tax You don t pay capital gains tax on your pension funds. Income Tax Any money taken out, excluding any tax-free cash, may be subject to income tax. This information is based on our under-standing of current taxation, legislation and HM Revenue & Customs practice. These tax rules could change in the future without notice. The impact of taxation and any tax relief depends on your individual circumstances. For more information about tax, please go to the HMRC website: hmrc.gov.uk/rates. 6 Key Features of the Prudential Stakeholder Pension Plan for Salary Sacrifice Schemes only

7 What are the charges? We make charges for managing your plan and your investments. The amount we charge depends on the funds you invest in. For more information about our charges, please read Fund Guide. The government currently caps charges for stakeholder pensions at 1.5% of your fund value, for the first 10 years then 1% thereafter. Our current maximum charge is 1%. We calculate our charges daily. We take them monthly from your plan, by cancelling units. Please remember that we ll keep taking our charges, even if you stop your regular payments. Our charges may vary in the future and may be higher than they are now. Further details can be found in the Policy Document. In addition to our Product Charges, there are additional costs which impact the overall performance of the fund. These costs are known as trading or dealing costs and property expenses. More information about these may be found in Fund Guide. The charges per year shown are calculated as a percentage of the value of your investment in the fund. These are the charges we take for administering your plan and investments. If your employer is using your plan for qualification purposes under the Better Workplace Pensions initiative, there is currently a charge cap equivalent to 0.75% per year, excluding transaction costs, on the value of money held in the default arrangement. Please read the section Where do you invest my money? for more information. How will I know how my plan is doing? We send you an annual statement, which shows how your plan is doing. You can also get an up-to-date valuation of your plan by logging into our website at pru-pensions.co.uk. We ll give you your login details with your Welcome Pack. Alternatively, you can us at stakeholder@prudentialpensions.co.uk. Or you can phone our Stakeholder Customer Service Centre on and a member of our team will give you an up-to-date valuation. What if I want to cancel my plan? You have 30 days from the date you receive your plan documents to cancel your plan. This is called a cooling-off period. To cancel it, please complete and return the Cancellation Notice that we send you with your plan documents, or write to us at: Prudential Customer Services Prudential Lancing BN15 8GB Please include your reference number. Once we receive your cancellation instruction, we'll normally give you all your money back. However, if you start your plan with a one-off payment, we ll value your units on the date we receive your cancellation instruction. If the value of your units has fallen, you will get back less than you paid in. If you do not exercise your right to cancel within the 30 day statutory period, the contract will become binding. We ll not return any money to you except in the form of a benefit payable in accordance with the rules. When can I start taking my benefits? The Government currently allows people to start taking their benefit usually from the age of 55, even if you are still working. The minimum age from which you can access your personal or occupational pension is expected to increase from 55 to 57 in 2028 and remain at 10 years below the State Pension age. State Pension age will increase from age 66 to age 67 for males and females between 6 April 2026 and 5 April These ages may change in future as result of changes in life expectancy and other factors. Under the terms of this contract you are currently required to take your benefits by age 75. Key Features of the Prudential Stakeholder Pension Plan for Salary Sacrifice Schemes only 7

8 How do I turn the value of my pension plan into benefits? The value of your pension plan includes money invested, less charges plus any growth. This value is known as your pension fund. Since 6 April 2015 regulations allow added flexibility in how you draw your pension savings. There are four main options which may be used in combination: Uncrystallised Funds Pension Lump Sum take a single or series of cash lump sums from your pension savings. Flexi-access drawdown a new form of drawdown which will allow you to take an unlimited amount of income or lump sums from your designated defined pension fund. This will replace flexible and capped drawdown, although existing capped drawdown plans will continue. A pension annuity an investment that guarantees to pay a secure income for the rest of your life, regardless of how long you live. Pension directly from a pension scheme occupational pensions schemes are not changing. You will still be able to draw a pension from any occupational pension scheme you are a member of. This is subject to the rules of your scheme. Please contact us as you approach retirement and we will let you know which of these options we may be able to offer you. Depending on how and when you take your pension savings, you may run out of money and need to rely on another source of income. Whatever you decide to do with your pension savings you don t have to stay with us. You should shop around and depending on the choices you make, you may find something more appropriate elsewhere, with alternative features, investment options or charges. Can I take any of the money invested in my pension plan as a lump sum? From age 55, you will be able draw all or part of your pension fund as a cash lump sum 25% of each payment being tax free with the remaining 75% being added to your income for the year and taxed accordingly. This may affect the rate of tax you might pay when added to any other income for that tax year. Tax rules require careful consideration and you should speak to a Financial Adviser on this subject. These tax rules could change in the future without notice. How much will my income be? You can use your pension fund to create an income. The size of your pension fund, to generate this income will depend upon a many factors such as: the amount that has been paid into the plan, how long you have been making payments, the performance of the fund(s) you have invested in, the age you choose to take your benefits, and the amount of charges you ve paid. The size of your income will depend upon many factors including how you draw your pension savings. For an example of the income you could receive, please see the illustrations starting on page Key Features of the Prudential Stakeholder Pension Plan for Salary Sacrifice Schemes only

9 What happens if I die before I take my benefits? If you die before you start taking your benefits, we ll pay the value of your pension fund, plus any additional life cover bought, as a lump sum. The rules however require us, as the Scheme Administrator, to decide who will receive the lump sum death benefit. We have discretion to choose, rather than you because if you control the benefit it may be liable to inheritance tax. As we choose who to pay the benefit to the payment will usually be free of inheritance tax. We will take your circumstances and any stated wishes into account before we decide who receives the lump sum. You can let us know your wishes by completing a nomination of beneficiaries form. For more information about inheritance tax rules, please go to the HMRC website: Where can I get guidance about what to do with my pension? In addition to the support from your adviser, two free and impartial services, set up by the government, are available to give you more information about pensions. General guidance on all aspects of pensions is available from The Money Advice Service Telephone: For people over 50, Pension Wise is also available. This government service offers guidance to people with personal pensions on all the options available for their pension savings. You can have a free consultation online, over the phone and face to face. Find out more at Telephone: What other benefits can I choose? If your employer is making regular payments you can take out life cover which will increase the amount your plan pays out if you die before you start taking a pension. There are no limits on the amount of life cover that you can have. However, the amount you pay towards life cover and the lump sum paid out on death are subject to the Annual Allowance and Lifetime Allowance rules. When you apply for life cover, you ll have to answer some questions about your health, and we may also contact your doctor for a report. If we ask you to have a medical examination, we ll pay for it. The cost of any life cover you choose will be deducted from the payments made to your plan by your employer. This cost will normally increase each year as you get older. This may have the effect of reducing the payments made towards your retirement benefits. You should regularly review payments into your plan. If your employer's regular payments into the plan stop or are suspended, your life cover will end. If regular payments are reduced, your life cover may also have to be reduced. Key Features of the Prudential Stakeholder Pension Plan for Salary Sacrifice Schemes only 9

10 Illustrations

11 The purpose of this illustration is to show you what you might get back at age 65 from the amount paid into your pension plan making certain assumptions. These illustrations assume investment into a unit-linked fund of a Prudential Stakeholder Plan, with a1% a year charge on the value of the fund. The purpose of this illustration is to show what you might get back on your plan. The figures in the table in this document are only examples and are not guaranteed they are not minimum or maximum amounts. The value of your investment, and any income from it, can go down as well as up and so you may not get back what you put in. These figures have been adjusted to allow for inflation. Inflation will reduce the buying power of what you could get back from your pension in the future. The figures are based on an assumed inflation rate of 2.5% per year. Actual inflation could be more or less than this and could reduce what you can buy in future with all your savings and investments. This projection shows an example of the pension you might get at age 65 in today s prices. This means the amounts shown give you an idea of what your pension income could be worth taking into account the effects of inflation. The actual buying power of your pension could be higher or lower than the amount shown. Your fund could be more or less than this and you may get back less than the amount paid in. Your pension will depend on how your investment grows and on interest rates at the time when you take your retirement benefits. The projections shown on the following pages are calculated using a middle growth rate, which we believe realistically reflects the investment potential of our product and funds. We are also required by our regulator to provide projections using assumed growth rates 3% either side of this middle rate. For some of our funds, the yearly growth rates would be limited, as required by our regulator, to 2% (lower rate) 5% (middle rate) and 8% (higher rate), before the effects of inflation. Some of the funds within our range may however be expected to return less than the middle growth rate used in these illustrations. We have also used standard pension rates to show how funds may be converted into pension income. Please note that charges may vary by provider. Our charges may vary in the future and could be higher than they are now. Further details can be found in the Policy Document. A personalised illustration is available on request. The pension illustrations on the following pages assume: Your pension is paid monthly from the date you retire Payment of your pension will be guaranteed for a minimum of five years even if you die after your chosen pension date and before the end of five years Your pension will increase each year in line with the Retail Prices Index (RPI) Contributions remain level throughout the pension plan. Pension income is taxable and the figures shown in these illustrations are shown before any tax that may be applicable is deducted. Key Features of the Prudential Stakeholder Pension Plan for Salary Sacrifice Schemes only 11

12 Illustrations for a person using the amounts shown: 1. Aged 20 with a date of birth of 01/05/1997, making monthly salary sacrifice payments of 50 over 45 years, and retiring at age 65 * The assumed lower, middle and higher growth rates once the pension starts are negative. Essentially this means that the annuity payments will increase at less than the rate of inflation so the income level would decrease in real terms from year to year. This would reduce what you could buy with your income. However, as the illustrated annuity payments are linked to RPI, the income payments provided will not suffer any reduction in real terms. Assumptions Assumed annual investment growth until the pension starts including the effects of inflation* 0.5% 2.5% 5.5% Assumed annual investment growth once the pension starts 3.2% 2.2% 1.2% Benefits Your final fund value could be 11,100 24,000 57,100 Which could give you an annual pension of ,600 A tax-free cash sum of and A reduced annual pension of 2,790 6,020 14, , Key Features of the Prudential Stakeholder Pension Plan for Salary Sacrifice Schemes only

13 The effect of charges The information on the previous page relates to and should be read in conjunction with the illustration shown on this page. During the early years your transfer value may be less than you paid in. The fourth column shows how much your plan would be reduced by, at the end of the years shown, after all deductions have been made. The last two columns assume that investments will grow at 2.5% per year (after allowing for the effects of annual inflation of 2.5%). 1. A person aged 20 with a date of birth of 01/05/1997, making monthly salary sacrifice payments of 50 over 45 years, and retiring at age 65 At the end of year Total paid to date Total actual deductions to date Effect of deductions to date What your transfer value might be , , , , , , , , , , , , ,460 1,150 1,350 11, ,181 1,780 2,180 13, ,701 2,540 3,260 16, ,046 3,440 4,620 18, ,233 4,460 6,280 21, ,283 5,620 8,300 24,000 A personalised illustration is available on request. Key Features of the Prudential Stakeholder Pension Plan for Salary Sacrifice Schemes only 13

14 Illustrations for a person using the amounts shown: 2. Aged 30 with a date of birth of 01/05/1987, making monthly salary sacrifice payments of 100 over 35 years, and retiring at age 65 * The assumed lower, middle and higher growth rates once the pension starts are negative. Essentially this means that the annuity payments will increase at less than the rate of inflation so the income level would decrease in real terms from year to year. This would reduce what you could buy with your income. However, as the illustrated annuity payments are linked to RPI, the income payments provided will not suffer any reduction in real terms. Assumptions Assumed annual investment growth until the pension starts including the effects of inflation* 0.5% 2.5% 5.5% Assumed annual investment growth once the pension starts 3.2% 2.2% 1.2% Benefits Your final fund value could be 21,100 37,600 71,200 Which could give you an annual pension of ,070 A tax-free cash sum of and A reduced annual pension of 5,270 9,410 17, , Key Features of the Prudential Stakeholder Pension Plan for Salary Sacrifice Schemes only

15 The effect of charges The information on the previous page relates to and should be read in conjunction with the illustration shown on this page. During the early years your transfer value may be less than you paid in. The fourth column shows how much your plan would be reduced by, at the end of the years shown, after all deductions have been made. The last two columns assume that investments will grow at 2.5% per year (after allowing for the effects of annual inflation of 2.5%). 2. A person aged 30 with a date of birth of 01/05/1987, making monthly salary sacrifice payments of 100 over 35 years, and retiring at age 65 At the end of year Total paid to date Total actual deductions to date Effect of deductions to date What your transfer value might be 1 1, , , , , , , , , , , , ,027 1,310 1,470 16, ,920 2,310 2,710 22, ,361 3,570 4,370 27, ,403 5,090 6,530 32, ,091 6,880 9,240 37,600 A personalised illustration is available on request. Key Features of the Prudential Stakeholder Pension Plan for Salary Sacrifice Schemes only 15

16 Illustrations for a person using the amounts shown: 3. Aged 40 with a date of birth of 01/05/1977, making monthly salary sacrifice payments of 250 over 25 years, and retiring at age 65 * The assumed lower, middle and higher growth rates once the pension starts are negative. Essentially this means that the annuity payments will increase at less than the rate of inflation so the income level would decrease in real terms from year to year. This would reduce what you could buy with your income. However, as the illustrated annuity payments are linked to RPI, the income payments provided will not suffer any reduction in real terms. Assumptions Assumed annual investment growth until the pension starts including the effects of inflation* 0.5% 2.5% 5.5% Assumed annual investment growth once the pension starts 3.2% 2.2% 1.2% Benefits Your final fund value could be 45,800 68,300 71,200 Which could give you an annual pension of 985 1,750 3,180 A tax-free cash sum of and A reduced annual pension of 11,400 17,000 17, ,310 2, Key Features of the Prudential Stakeholder Pension Plan for Salary Sacrifice Schemes only

17 The effect of charges The information on the previous page relates to and should be read in conjunction with the illustration shown on this page. During the early years your transfer value may be less than you paid in. The fourth column shows how much your plan would be reduced by, at the end of the years shown, after all deductions have been made. The last two columns assume that investments will grow at 2.5% per year (after allowing for the effects of annual inflation of 2.5%). 3. A person aged 40 with a date of birth of 01/05/1977, making monthly salary sacrifice payments of 250 over 25 years, and retiring at age 65 At the end of year Total paid to date Total actual deductions to date Effect of deductions to date What your transfer value might be 1 2, , , , , , , , , , ,556 1,490 1,600 28, ,568 3,290 3,690 42, ,301 5,780 6,770 55, ,904 8,930 10,900 68,300 A personalised illustration is available on request. Key Features of the Prudential Stakeholder Pension Plan for Salary Sacrifice Schemes only 17

18 Illustrations for a person using the amounts shown: 4. Aged 50 with a date of birth of 01/05/1967, making monthly salary sacrifice payments of 300 over 15 years, and retiring at age 65 * The assumed lower, middle and higher growth rates once the pension starts are negative. Essentially this means that the annuity payments will increase at less than the rate of inflation so the income level would decrease in real terms from year to year. This would reduce what you could buy with your income. However, as the illustrated annuity payments are linked to RPI, the income payments provided will not suffer any reduction in real terms. Assumptions Assumed annual investment growth until the pension starts including the effects of inflation* 0.5% 2.5% 5.5% Assumed annual investment growth once the pension starts 3.2% 2.2% 1.2% Benefits Your final fund value could be 40,100 50,600 64,300 Which could give you an annual pension of 909 1,360 2,030 A tax-free cash sum of and A reduced annual pension of 10,000 12,600 16, ,020 1, Key Features of the Prudential Stakeholder Pension Plan for Salary Sacrifice Schemes only

19 The effect of charges The information on the previous page relates to and should be read in conjunction with the illustration shown on this page. During the early years your transfer value may be less than you paid in. The fourth column shows how much your plan would be reduced by, at the end of the years shown, after all deductions have been made. The last two columns assume that investments will grow at 2.5% per year (after allowing for the effects of annual inflation of 2.5%). 4. A person aged 50 with a date of birth of 01/05/1967, making monthly salary sacrifice payments of 300 over 15 years, and retiring at age 65 At the end of year Total paid to date Total actual deductions to date Effect of deductions to date What your transfer value might be 1 3, , , , , , , , , , ,867 1,780 1,920 34, ,081 3,950 4,430 50,600 A personalised illustration is available on request. Key Features of the Prudential Stakeholder Pension Plan for Salary Sacrifice Schemes only 19

20 What are the deductions for? The deductions include expenses, charges, profits and other adjustments. The figures shown also demonstrates the effects of inflation. The deductions will have the effect of reducing your investment growth. This is called the Reduction in Yield and can be a useful means of comparing charges of different pension products. The last line in each of the four tables above detailing the effect of charges, shows that over the full term to your retirement date, the effect of the total deductions could amount to: 1. Aged 20 with a date of birth of 01/05/1997, making monthly salary sacrifice payments of 50 over 45 years, and retiring at age 65: 8,300 in today s money 2. Aged 30 with a date of birth of 01/05/1987, making monthly salary sacrifice payments of 100 over 35 years, and retiring at age 65: 9,240 in today s money 3. Aged 40 with a date of birth of 01/05/1977, making monthly salary sacrifice payments of 250 over 25 years, and retiring at age 65: 10,900 in today s money 4. Aged 50 with a date of birth of 01/05/1967, making monthly salary sacrifice payments of 300 over 15 years, and retiring at age 65: 4,430 in today s money Putting it another way, this would have the effect of bringing the assumed annual investment growth, after inflation, down from 2.5% to 1.5% per year. 20 Key Features of the Prudential Stakeholder Pension Plan for Salary Sacrifice Schemes only

21 Other information Client category We classify you as a 'retail client' under Financial Conduct Authority (FCA) rules. This means you'll receive the highest level of protection for complaints and compensation and receive information in a straightforward way. Financial strength Prudential meets EU standards for meeting its financial obligations. You can read our solvency and financial conditions reports at or if you contact us we can post some information to you. Financial Services Compensation Scheme If we get into financial difficulties which may affect our ability to pay your claim, you may be eligible to receive compensation under the Financial Services Compensation Scheme (FSCS). The FSCS is an independent body set up by Government to provide compensation for people where their authorised financial services provider gets into financial difficulties and becomes unable, or unlikely to be able, to pay claims against it. This circumstance is widely referred to as being in default. It is important for you to be aware that you may not always be able to make a claim under the FSCS, and there are also limitations in the amount of compensation you may receive. Any compensation available will depend on your eligibility, the type of financial product or service involved, the investment funds selected (if applicable) and the circumstances of the claim. You can find out more information on the FSCS and examples of limits in the scope of FSCS cover for your plan at or you can call us. Information is also available from the Financial Services Compensation Scheme. Visit their website: Or write to: The Financial Services Compensation Scheme PO Box 300 Mitcheldean GL17 1DY Or call the FSCS: Telephone: Terms and conditions This Key Features Document gives a summary of your plan. You should read this document in conjunction with your illustration. Terms and conditions are held in the Policy Document. If you would like a copy please contact us using the details on the last page. Conflict of interest We want to make sure that we uphold our reputation for conducting business with integrity. If we become aware that our interests may conflict with yours we will take all reasonable steps to manage it in an appropriate manner. We have drawn up a policy to deal with any conflicts of interest. If you would like to know the full details of our Conflict of Interest Policy, please contact our Customer Service Team using the contact details on the last page. Law The law of England and Wales applies to this contract. Our regulators We are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Prudential Assurance Company Limited is entered on the Financial Conduct Authority (FCA) Register, FCA Reference Number The FCA Register is a public record of all the organisations that the FCA regulates. You can contact the FCA at: The Financial Conduct Authority 25 The North Colonnade London E14 5HS Telephone: or consumer.queries@fca.org.uk Prudential Regulation Authority details: The Prudential Regulation Authority Bank of England Threadneedle St London EC2R 8AH Telephone: enquiries@bankofengland.co.uk Key Features of the Prudential Stakeholder Pension Plan for Salary Sacrifice Schemes only 21

22 Communicating with you Our plan documents and terms and conditions are in English and all our other communications with you will be in English. How to make a complaint If you have a complaint, please get in touch with us and we will do everything we can to resolve it. You can also ask us for details of our complaints handling process. Our contact details are in the How to contact us section at the back of this document. If you re not satisfied with our response, you can take your complaint to the Financial Ombudsman Service who help settle individual disputes between consumers and businesses providing financial services: Financial Ombudsman Service Exchange Tower London E14 9SR Telephone: or Or visit the website: Help is also available from the following bodies: The Pensions Ombudsman 11 Belgrave Road London SW1V 1RB Telephone: The Pensions Ombudsman is an independent organisation, set up to investigate complaints about pension administration. The Pensions Advisory Service (TPAS) 11 Belgrave Road London SW1V 1RB Telephone: The Pensions Advisory Service is an independent, government funded body that gives free advice to members of the public about pensions. These services are free and using them won t affect your legal rights. 22 Key Features of the Prudential Stakeholder Pension Plan for Salary Sacrifice Schemes only

23 How to contact us If you want to contact us before you buy this plan you can contact us in the following ways: Write to: Prudential Lancing BN15 8GB UK Phone: Monday to Friday 9am 5.30pm (we are not open on public holidays). We may record or monitor calls to improve our service. An answer phone is in operation outside office hours. If you are a deaf customer, who is also a British Sign Language (BSL) user, you can contact us using a Video Relay service. The service, provided by SignVideo, connects customers to fully qualified, registered NRCPD interpreters who will relay your conversation with a member of our customer service team. There is no cost for using this service to call Prudential and we re available to help you Monday to Friday, 8am to 6pm. Keep in touch It s important that we keep in touch so, if you change your address or any of your contact details, please let us know. Key Features of the Prudential Stakeholder Pension Plan for Salary Sacrifice Schemes only 23

24 Prudential is a trading name of The Prudential Assurance Company Limited, which is registered in England and Wales. This name is also used by other companies within the Prudential Group. Registered office at Laurence Pountney Hill, London EC4R 0HH. Registered number Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. SHPK /2017