The Hartford Financial Services Group, Inc.

Transcription

1 4 th Quarter 2010 Investor Presentation The Hartford Financial Services Group, Inc. February 3, 2011

2 Safe Harbor Statement Certain statements made in this presentation should be considered forward-looking statements as defined in the Private Securities Litigation Reform Act of These include statements about The Hartford s future results of operations. We caution investors that these forward-looking statements are not guarantees of future performance, and actual results may differ materially. Investors should consider the important risks and uncertainties that may cause actual results to differ, including those discussed in The Hartford s press release issued on February 2, 2011, our Quarterly Reports on Form 10-Q, our 2009 Annual Report on Form 10-K and other filings we make with the Securities and Exchange Commission. We assume no obligation to update this presentation, which speaks as of today s date. The discussion in this presentation of The Hartford s financial performance includes financial measures that are not derived from generally accepted accounting principles, or GAAP. Information regarding these non-gaap financial measures, including reconciliations to the most directly comparable GAAP financial measures, is provided in the Investor Relations section of The Hartford s website at ir.thehartford.com/financials.cfm. 2

3 4 th Quarter 2010 Investor Presentation The Hartford Financial Services Group, Inc. Liam E. McGee Chairman, President and Chief Executive Officer

4 Key results for the fourth quarter of 2010 Book Value per Common Share Including AOCI $45.80 $44.44 Net income of $619 million, or $1.24 per diluted common share $38.92 $38.94 $41.29 Core earnings* were $526 million, or $1.06 per diluted common share 4Q09 1Q10 2Q10 3Q10 4Q10 Diluted, Ex-AOCI* Book value per common share ended 2010 at $44.44, up 14% year-over-year $43.95 $39.85 $40.95 $41.72 $ Q09 1Q10 2Q10 3Q10 4Q10 4 *Denotes financial measure not calculated based on generally accepted accounting principles

5 Other key metrics that measure our progress 4Q10 adjusted core earnings* were $451 million, or $0.91 per diluted common share, excluding DAC unlock benefit of $48 million or $0.10 per share, after-tax Net prior year reserve development of $27 million, or $0.05 per share, after-tax Adjusted core earnings return on equity, excluding AOCI*, was 8.7% for 2010 excluding 1Q10 CPP charge Goal to reduce efficiency ratio by 200 basis points from 2009 levels by end of 2012 Adjusted Core Earnings ($ in millions, after-tax) Efficiency Ratio % 18.3% 4Q10 FY 2010 Reported Core Earnings $ 526 $ 1,873 P&C PY Development DAC Unlock Asbestos Reserve Charge (2Q10) - (110) Goodwill Impairment (2Q10) - (100) Litigation Settlement (1Q10) - (47) Environmental Reserve Charge (3Q10) - (40) Adjusted Core Earnings $ 451 $ 1,768 5 *Denotes financial measure not calculated based on generally accepted accounting principles

6 Commercial Markets P&C top-line drivers continue to trend favorably, while profitability remains solid P&C Commercial Markets Written Premium* & Combined Ratio** ($ in millions) $1,512 $1,399 $1,388 $1,447 $1,449 P&C Commercial top line grew 4% for 2nd consecutive quarter Written pricing and insurance demand were up year-overyear, driving growth in small commercial 89.8% 92.7% 93.6% 92.2% 95.0% Policy retention held steady while positive written renewal pricing was achieved for the 4 th straight quarter We continue to maintain pricing discipline in a competitive marketplace 4Q09 1Q10 2Q10 3Q10 4Q10 Written Premium Combined Ratio Group Benefits Fully Insured Premium & Loss Ratio*** $1,058 $1,052 $1,041 $1,043 $1, % 75.7% 78.3% 77.1% 79.1% 4Q09 1Q10 2Q10 3Q10 4Q10 Fully Insured Premium Loss Ratio The economy is showing signs of improvement Audit and endorsement premium are up both year-overyear and sequentially Profitability remains solid in P&C Commercial while higher loss ratio persists in Group Benefits P&C Commercial s FY2010 combined ratio** was 93.4%, with 4Q reflecting current accident year strengthening Group Benefits loss ratio trended upward, reflecting continuing elevated disability incidence and lower terminations We are addressing elevated Group Benefits loss ratio through increased pricing 6 *Denotes financial measure not calculated based on generally accepted accounting principles **Excludes catastrophes and prior year development ***Excludes buyout premiums

7 Consumer Markets Top-line decline reflects actions taken to narrow focus and improve profitability ($ in millions) 7 $953 $ % Written Premium* and Combined Ratio** 91.1% $1,033 $1, % 93.3% $ % 4Q09 1Q10 2Q10 3Q10 4Q10 Written Premium Combined Ratio *Denotes financial measure not calculated based on generally accepted accounting principles **Excludes catastrophes and prior year development 4Q10 underwriting income down $69 million from prior year driven by Arizona hail storm Underwriting income, ex-cats and ex-pyd, was nearly unchanged from prior year at $31 million Q4 combined ratio** of 96.8% reflects typical seasonality and excludes 7.3 points of catastrophes and 3.6 points of prior year reserve releases Results reflect earned pricing increases Auto frequency up slightly as miles driven have increased Shift to preferred 40+ year-old market reflected in 80% of Agency new business in 4Q10 Written premium down 6% largely due to the effect of pricing increases on new business and policy retention Renewal written pricing increases were 7% for auto and 10% for home Premium retention steady in AARP We are investing for the future Signed a new affinity, American Kennel Club, effective January 1, with over 4 million affiliated dog owners Universal Auto 3.0 expected to be in 40 states by April of 2011 Home Next Gen rollout begins first quarter of 2011

8 Wealth Management Ex-DAC unlock core earnings growth of $52 million over Q4 2009, driven by improvements in all segments $325.0 $300.0 $275.0 $ Wealth Management Account Values 1 & Deposits 2 ($ in billions) $295 $7.1 $303 $8.1 $283 $7.2 $7.1 1 Proprietary mutual fund assets are included within U.S. Annuities and Retirement Plans. Non-proprietary mutual fund assets include investment-only and Canadian mutual funds. 2 Includes account values and premiums and deposits on VUL and UL life insurance policies. $6.0 4Q09 1Q10 2Q10 3Q10 4Q10 WM Account Values $301 Total Deposits $309 $10.0 $9.0 $8.0 $7.0 $6.0 $5.0 $4.0 4Q09 1Q10 2Q10 3Q10 4Q10 Account Values Global Annuities $156.3 $156.6 $144.3 $151.2 $151.6 Non-Proprietary Mutual Funds $49.6 $53.3 $48.8 $53.4 $56.9 Retirement Plans $44.0 $46.5 $43.8 $49.2 $52.5 Life Insurance $44.9 $46.9 $46.4 $47.4 $48.3 Total Account Values $294.8 $303.3 $283.3 $301.2 $309.3 Total Deposits $7.1 $8.1 $7.2 $6.0 $7.1 Mutual fund, retirement plan and individual life sales continue to build momentum Retail mutual fund sales up 7% over prior year Retirement plan sales up 20% over prior year Individual life sales up 7% over prior year Full year 2010 net flows up over prior year for mutual funds and retirement plans Non-proprietary mutual fund net flows of $2.8 billion, up 8% over prior year Retirement plan net flows of $1.5 billion were $2.7 billion above prior year Sales momentum and rising equity market driving asset growth U.S. Annuity account value of $95.2 billion, up 3% over 3Q10 Record non-proprietary mutual fund account value of $56.9 billion Record retirement plan account value of $52.5 billion Executing on key strategies Efforts to improve global mutual fund lineup have been successful Successful completion of 401(k) platform migration Expansion of life insurance distribution into independent channel is progressing

9 The Hartford s statutory surplus and capital margin grew in 2010 P&C statutory surplus increased $0.4 billion in 2010 to finish the year at $7.7 billion Margin at year end was $1.8 billion above traditional AA-level ratings Life operations U.S. statutory surplus increased $0.4 billion in 2010 to finish the year at $7.7 billion Hartford Life and Accident estimated year-end surplus $6.6 billion Non-consolidated domestic captives estimated year-end surplus $1.1 billion Hartford Life and Accident estimated year-end RBC ratio 435% - 440% Estimated Life operations U.S. year-end capital margin $2.0 billion Holding company held $2.1 billion of short-term investments and cash at December 31,

10 Statutory surplus grew $300 million in the fourth quarter due to statutory income and rising equity markets ($ in billions) 0.2 (0.1) $ P&C Statutory Earnings VA Surplus Impact Net Dividends to/ contributions from Holding Company (0.1) Life Statutory Earnings (ex VA & Credit) $15.5 U.S. Life and P&C Statutory Surplus September 30, 2010 U.S. Life and P&C Statutory Surplus December 31,

11 U.S. statutory surplus impact of variable annuities was a positive $200 million in the fourth quarter ($ in billions) Variable Annuity Operating Income (excluding changes in reserves and hedging) Includes fee revenue, claims, expenses and changes in separate account surplus for U.S. and internally reinsured Japan business Changes in statutory reserves Change in AG43 reserves in excess of cash surrender value for U.S. and internationally reinsured Japan business Change in hedge assets Realized and unrealized gains (losses) on hedging programs Changes in taxes and other Impact on Surplus $ (0.9) 0.0 Total 4Q10 U.S. statutory surplus impact $0.2 11

12 Total VA Net Amount at Risk declined in the fourth quarter as a result of rising equity markets ($ in billions) U.S. Variable Annuities Retained Net Amount at Risk: 4Q09 3Q10 4Q10 Guaranteed Minimum Death Benefits Guaranteed Minimum Withdrawal Benefits S&P Level at End of Period $8.5 $6.8 $4.3 $2.6 $1.9 $1.1 1, , ,257.6 Japan Variable Annuities Retained Net Amount at Risk: 4Q09 3Q10 4Q10 Guaranteed Minimum Death Benefits Guaranteed Minimum Income Benefits Yen/$ Spot Rate at End of Period $5.2 $7.2 $7.6 $3.6 $5.4 $ Note: A policyholder can collect on either the guaranteed minimum death benefit net amount at risk (upon death) or the guaranteed minimum income benefit net amount at risk (upon annuitization), but not both. 12

13 Most Japan GMIB accounts first become eligible for annuitization between 2014 and 2017 $8 $7 $6 $5 $4 Japan Guaranteed Minimum Income Benefit 12/31/2010 Account Value By Year of Initial Annuitization Eligibility (in billions) $4.7 $7.6 Most GMIB accounts have a 10-year deferral period and a 15-year payout About one-fifth have a 15-year deferral period/10-year payout period At 10-year contract anniversary, policyholder may elect to: Receive original premium in equal annual installments over next 15 years, without interest, Withdraw current account value, or Do nothing, and retain existing GMIB/GMDB guarantees $3 $2 $1 $0 $0.3 $2.6 $2.9 $1.5 $0.7 $1.2 $2.8 $ Upon annuitization, GMDB exposure is released and account value is transferred to HIG general account Transferred assets and future investment earnings available to fund payout obligations Hartford reviewing investment strategies for transferred assets Note: Annuitization eligibility assumes no lapses and no deaths post-december 31,

14 Japan generated core earnings of $243 million in 2010, excluding DAC unlock Total 2010 Japan ($ in Millions) (in Bps) Asset Management Fees Surrender Charges NII and Other Revenue Total Revenue Change in Reserves Operating & Other Expenses Total Expenses, Before Amortization (217) (61) (159) (45) (376) (106) Income, Before Amortization and Taxes DAC Amortization Income, Before Taxes (234) (66) Income Taxes Core Earnings (131) (37)

15 2011 Guidance Core earnings range of $3.70 to $3.90 per diluted share Mid-point of EPS range equates to adjusted core earnings growth of 8% over 2010 baseline of $1.768 billion Assumes no DAC unlocks or P&C prior year reserve development Assumes 9% annualized total equity market return (including 7.2% stock appreciation and 1.8% dividends) from S&P 500 close of 1,283 on January 21, 2011 Assumes yield on limited partnerships and other alternative investments of 8% EPS range assumes diluted share count of 503 million 15

16 4 th Quarter 2010 Investor Presentation Questions & Answers The Hartford Financial Services Group, Inc.

17 4 th Quarter 2010 Investor Presentation Appendix The Hartford Financial Services Group, Inc.

18 Efficiency ratio reconciliation ($ in millions) Expenses Year ended Year ended Dec. 31, 2009 Dec. 31, 2010 Insurance operating costs and expenses $ 4,635 $ 4,663 Plus (Less): Add back deferred expenses 2,853 2,648 Commissions and wholesaling expenses (external) (2,912) (2,829) Premium taxes and other (462) (550) Claim expenses Restructuring costs (139) (26) Net periodic pension costs (137) (186) All other adjustments, net (1) Managed expenses $ 4,521 $ 4,351 Revenues Earned premiums $ 14,424 $ 14,055 Fee income 4,576 4,784 Net investment income on AFS securities 4,031 4,392 Other revenue Subtotal 23,523 23,711 Add back investment expenses Revenues used in efficiency ratio $ 23,635 $ 23,826 Efficiency Ratio 19.1% 18.3% (1) Primarily investment expenses plus commissions to internal broker dealers less certain non-managed items included in insurance operating costs and expenses also includes a reduction for the $72.5 structured settlement class action accrual made in the first quarter of

19 Statutory surplus increased over $750 million in 2010 ($ in billions) $ P&C Statutory Earnings 0.4 Credit- Related Impacts 0.2 Life Statutory Earnings (ex VA & Credit) 0.1 Change in DTA (0.3) VA Surplus Impacts (0.7) Net Dividends to/ contributions from Holding Company $15.5 U.S. Life and P&C Statutory Surplus December 31, 2009 U.S. Life and P&C Statutory Surplus December 31,

20 U.S. statutory surplus impact of variable annuities was a negative $300 million in 2010 ($ in billions) Variable Annuity Operating Income (excluding changes in reserves and hedging) Includes fee revenue, claims, expenses and changes in separate account surplus for U.S. and internally reinsured Japan business Changes in statutory reserves Change in AG43 reserves in excess of cash surrender value for U.S. and internationally reinsured Japan business Change in hedge assets Realized and unrealized gains (losses) on hedging programs Changes in taxes and other Impact on Surplus $0.4 (0.2) (0.7) 0.2 Total 2010 U.S. statutory surplus impact ($0.3) 20