The Aviva Family Finances Report. January FAM_REP_V4_33760_BRO.indd 1 16/01/ :55

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1 The Aviva Family Finances Report January 2012 FAM_REP_V4_33760_BRO.indd 1 16/01/ :55

2 FAM_REP_V4_33760_BRO.indd 2 16/01/ :55

3 The typical UK family While 84% of the UK population lives as part of a family, the concept of the traditional family is now outmoded. In the Family Finances Report, Aviva recognises there are various different types of modern families (see page four for groups tracked) and looks at their individual approaches to finances including wealth, debt and expenditure. In addition, this January 2012 report looks at why finances can be a taboo topic for families, and also the implications for those who don t discuss what if? scenarios with their loved ones. Here Aviva encourages families to overcome these taboos and think about how their families might cope financially, if their circumstances were to change. Overview: l Income Average incomes rise but are hit by the impact of inflation (pg 5). l Sources of income Sources of income remain steady over the year (pg 7). l Expenditure Spending levels remain steady as families juggle priorities (pg 9). l Family wealth Cost of living impacts on savings (pg 12). l Housing wealth Family house prices rise but housing wealth lags behind (pg 15). l Family borrowing Level of unsecured debts doubles in a year (pg 18). l Look to the future Inflation fears top list of family concerns for 2012 (pg 20). l Spotlight Failure to discuss the what ifs leaves families open to potential problems (pg 22). l Across the UK Regional data shows Londoners have it all highest incomes but also highest debts (pg 28). The Aviva Family Finances Report 3 FAM_REP_V4_33760_BRO.indd 3 16/01/ :55

4 The UK modern family Thirty years ago, the typical UK family was referred to as the nuclear family and consisted of two parents and one or more children. However, as society has changed over time this is no longer the case. In this report, Aviva looks to recognise the most common types of modern families based on customer profiles and Government data. 1. Living in a committed relationship* with no plans to have children 2. Living in a committed relationship with plans to have children 3. Living in a committed relationship with one child 4. Living in a committed relationship with two or more children 5. Divorced/separated/ widowed with one or more children 6. Single parent raising one or more children alone * For the purposes of this report, a committed relationship is defined as either one where two people are married or living together. The Aviva Family Finances Report 4 FAM_REP_V4_33760_BRO.indd 4 16/01/ :55

5 Income Average incomes rise but are absorbed by the impact of inflation The typical (i.e. the median family in the middle of the sample) monthly net income of a family in the UK is now 2,066, which is up (4%) on the previous quarter (November ,983), and up 7% compared to the same time last year (January ,937). The main factor behind this increase is the rise in incomes experienced by those families in committed relationships without children. Those couples who are planning to have children reported an 11% increase (yearon-year) in monthly income from 2,187 (January 2011) to 2,433 (January 2012), and those living with a partner who do not plan to have children reported a 10% increase (year-on-year) in monthly income from 2,010 (January 2011) to 2,220 (January 2012). These two groups have the highest number of people who derive an income from a primary job i.e. income as a result of full time employment for the main breadwinner. Eighty per cent of those families who plan to have children, and 72% of those who do not plan to have children, report this type of income. The Aviva Family Finances Report 5 FAM_REP_V4_33760_BRO.indd 5 16/01/ :55

6 Previous Family Finances Reports have noted the negative impact that children especially young children can have on a family s income and parents earning capacities, and this appears to be the case still. Most family units with children also reported a slight year-on-year increase in incomes, however divorced/separated/widowed parents reported a year-on-year decrease from 1,387 (January 2011) to 1,075 (January 2012) per month. This decrease has possibly been exacerbated by the changes to benefit payments which came into force in 2011, and also the impact of rising unemployment over the year. The number of UK families who survive on a monthly income of less than 1,250 per month has fallen to 28% (January 2012) from 30% in November However, even though single parent families saw a slight (4%) year-on-year increase from 906 (January 2011) to 944 (January 2012) with annual (CPI) inflation running at 4.8%, this is actually a decrease in real terms. Comparison of UK family monthly incomes Q vs. Q Q Q % of families or less 751-1,250 1,251-2,500 2,501-5,000 More than 5,001 Income The Aviva Family Finances Report 6 FAM_REP_V4_33760_BRO.indd 6 16/01/ :55

7 Sources of income The most common source of income for UK families is still the salary from a primary income earner (69% January 2012), although this has been falling over the past few quarters from a high of 72% in August 2011 to 70% in November Government labour market statistics for December 2011 support this declining trend as they show the unemployment rate is the highest since 1996 and the number of unemployed people is the highest since The number of families who obtain an income from spousal earnings remains relatively steady (33% January 2012 compared to 32% November 2011), as does the number of families who receive contributions from part-time or second jobs (18% January 2012 compared to 18% November 2011). The families most likely to report a part-time or second job are those who are married with two or more children. More than one in five of these families (22% January 2012) are reliant on income from a second job to supplement their monthly income. More than a fifth of families (22% January 2012) rely on benefits to provide a proportion of their monthly income. This has remained fairly steady over the last year (20% January 2011). However, we have seen the number of single parents (50% January 2012 vs. 54% January 2011) and the number of divorced/separated/widowed parents (47% January 2012 vs. 54% January 2011) claiming benefits fall. This suggests that the Government s benefit reforms have had an impact on some areas a view supported by the monthly income levels of these groups mentioned earlier. Despite a year of low interest rates, volatile stock markets and falling bond yields, five per cent of UK families still receive an income from savings and investments, although it is not clear whether this is income from interest or from dipping into the capital. Families without children are the most likely to receive an income from savings and investments, with 9% of couples planning children, and 7% in a committed relationship with no plans to have children reporting this. The Aviva Family Finances Report 7 FAM_REP_V4_33760_BRO.indd 7 16/01/ :55

8 Expenditure Spending remains steady as families juggle priorities Despite the impact of inflation over the year, the average monthly family expenditure has remained steady over the last 12 months. However there has been a notable drop in the amount spent on children s activities from 4% of monthly income in January 2011 to 1% in January There has been a slight dip in the amount spent on energy bills since the last quarter (6% November 2011 compared to 5% January 2012) which may be due to unseasonably mild weather. There has also been a slight increase in the amount being spent on entertainment, recreation and holidays (3% November 2011 compared to 4% January 2012) which could be as a result of the festive period. As a percentage of expenditure, debt repayment is also slightly higher than a year ago (8% January 2011 compared to 9% January 2012), although lower than a peak seen in the second quarter of 2011 (10%). The Aviva Family Finances Report 8 FAM_REP_V4_33760_BRO.indd 8 16/01/ :55

9 Typical family expenditure Average amount spent as a % of monthly income Type of expenditure Jan 2011 May 2011 Aug 2011 Nov 2011 Jan 2012 Housing (mortgage or rent) 20% 22% 21% 20% 20% Food 10% 11% 10% 10% 10% Debt repayment 8% 10% 9% 9% 9% Nursery care / out of 9% 10% 10% 9% 9% school care Energy bills (e.g. gas and 6% 6% 5% 6% 5% electricity) Motoring 5% 6% 5% 5% 5% Entertainment, recreation 4% 5% 4% 3% 4% and holidays Public transport fares and 4% 4% 4% 4% 4% other travel costs Fees for children s activities 4% 4% 3% 3% 1% Clothing and footwear 2% 3% 2% 2% 2% Housing remains the single largest monthly expense for UK families and even though mortgage deals have improved in the last year, the amount of housing market activity remains subdued. As such, this proportion of spending has not altered. Spending on food is still the second largest single monthly expenditure, and despite the fact that inflation on food has increased (4.88%) this has also remained at a constant level suggesting families are cutting back and choosing more value brands. Debt repayments (9% January 2012) and nursery/out of school care (9% January 2012) both account for a significant monthly outlay for many families. Inflation on energy bills (21.07%), motoring (7.22%), and transport and travel costs (6.18%) has pushed the cost of all these essentials up in the last 12 months, but as a percentage of monthly expenditure it has remained constant, which suggests that people may be economising through brand selection where possible and looking for alternative ways to travel. The Aviva Family Finances Report 9 FAM_REP_V4_33760_BRO.indd 9 16/01/ :55

10 UK families are determined to maintain their standard of living despite the increases to the costs of goods and services. Value for money is the watchword for many families who have maintained spending on non-essential items. Although with prices still rising, families may be looking to make further cutbacks in Louise Colley, head of protection sales and marketing, Aviva Spending trends It is just as telling to see where families are not spending money, and the Family Finances Report also tracks where UK families are cutting back and which expenses are vital. This indicates what the fixed costs are for families and how their spending habits are affected by the state of their finances. Housing is an essential need, but the number of UK families who claim they do not spend money on housing has been rising slowly over the last six months. In August % said they didn t spend money on housing. By November 2011 this had risen to 21%, and in January % of families said they are not spending any income on housing. This suggests that they either own their own home outright, receive accommodation through employment, or are supported by the State. In addition, some younger families may be economising by living with extended family members. The trend towards cutting back on non-essential items has continued into 2012, with 22% of families (January 2012) claiming they are not spending money on personal goods (up from 17% in August 2011) and 30% saying they do without entertainment/recreation/holidays (compared to 21% in August 2011). Almost half (42%) of families say they have cut out spending on leisure goods completely (as opposed to 36% in August 2011). The Aviva Family Finances Report 10 FAM_REP_V4_33760_BRO.indd 10 16/01/ :55

11 However, while the percentage of monthly income spent on fees for children s activities has fallen in the last 12 months, the number of families spending money on these pursuits has grown compared to a year ago. This might suggest that while families are paring back their spending where possible, some are now having to spend money on low cost activities for their children as there are fewer`free activities being provided. Percentage of families who spend money on this expense on a monthly basis Type of expenditure Nov 2011 Jan 2012 Housing (mortgage or rent) 79% 78% Debt repayment 52% 52% Entertainment, recreation and holidays 75% 70% Public transport fares and other travel costs 67% 66% Fees for children s activities 48% 50% Leisure goods 61% 58% Eating out and takeaways 80% 77% The Aviva Family Finances Report 11 FAM_REP_V4_33760_BRO.indd 11 16/01/ :55

12 Family wealth Cost of living impacts on savings The rising cost of living in the last 12 months has meant UK families are finding it progressively harder to set aside money each month. This report found the typical amount now being saved on a monthly basis is 21 (January 2012), down from 22 in January 2011 although there was a spike in August when this reached 34. Nevertheless, families are showing their resolve to maintain savings wherever possible and 70% of families say that they have some form of savings. There is no change from the last quarter in terms of how many families have nothing set aside in savings (30% January 2012), but looking over the last 12 months this has improved from 33% in January The average (mean) amount UK families have in savings and investments (excluding pensions and property) has increased significantly, but this is because the mean average is skewed by the five per cent of families (January 2012) who have savings and investments worth more than 100,000. Taking these people out of the equation brings the average down considerably. The typical UK family (i.e. the family in the middle of the sample) has savings of 928 (January 2012) which is actually up a more modest 9% from 849 in January This means that the typical UK family has savings totalling less than half (45%) of the average (median) monthly income of 2,066. The majority of families classed as single parents (59%) and parents who are divorced/ separated/widowed (61%) say they do not manage to save anything each month. These figures are significantly higher than the UK average, which shows that 42% of all families save nothing on a monthly basis (January 2012). This figure is now at its highest level for 12 months (40% in January 2011) and suggests that it is getting harder for families to save, and also that there is a core group of families who are unable or unwilling to save. It is notable that while the number of men who do not save regularly has fallen from 36% (January 2011) to 33% (January 2012), for women the opposite is true and now 47% (January 2012) do not save on a monthly basis compared to 42% in January This trend is mirrored by the typical (median) amounts being saved, with the typical monthly amount saved by a man standing at 47 (January 2012) up from 39 in January 2011 while for women it has halved over the same period from 16 a month to just 8 a month. The Aviva Family Finances Report 12 FAM_REP_V4_33760_BRO.indd 12 16/01/ :55

13 % of families saving nothing each month Q Q % saving nothing Couples without plans to have children Couples with plans to have children Couples with one child Type of family Couples with two children Single, raising one or more children Divorced/ Separated/ Widowed with one or more children Financial products holding steady The range of savings products used by families has remained unchanged over the past 12 months. While 82% of UK families have a basic bank/building society account (January 2012), in terms of more sophisticated products, 34% of UK families have an ISA, 18% have premium bonds, 15% have stocks and shares investments, and 6% have fixed-term bonds (January 2012). These figures have remained relatively static compared to January Only premium bonds have seen a notable drop from 22%. Products such as ISAs are most typically held by families on above average monthly incomes (greater than 2,066). For example, in January % of those families who plan to have children (average monthly income 2,433) have an ISA, compared to just 19% of single parents (average monthly income 944). The Aviva Family Finances Report 13 FAM_REP_V4_33760_BRO.indd 13 16/01/ :55

14 This trend is similar for those who hold private pensions, with 33% of UK families (January 2012) holding a pension set up by their employer and 20% holding a personal private pension. In January 2012, 30% of those families planning to have children (average monthly income 2,433) have an employer pension, compared to just 21% of those divorced/separated/ widowed parents raising one or more children alone (average monthly income 1,075). The number of families with protection insurance has also fallen over the last 12 months. While families with life insurance was up from 39% (January 2011) to 40% (January 2012), the number with private health insurance is down from 15% (January 2011) to 12% (January 2012), and those with critical illness policies has fallen from 13% (January 2011) to 12% (January 2012), with income protection down from 11% to 10%. The latest Family Finances Report demonstrates that UK families are feeling the pinch and as such are trying to build and maintain a savings buffer to protect themselves. However, at the same time the number of families who have some type of protection insurance has declined. While savings are clearly important, families should be aware that protection products provide significantly more financial security, should the unexpected happen. Louise Colley, head of protection sales and marketing, Aviva The Aviva Family Finances Report 14 FAM_REP_V4_33760_BRO.indd 14 16/01/ :55

15 Housing wealth Family house prices rise but housing wealth lags behind Almost two-thirds of families (64% - January 2012) live in homes that they own either with a mortgage (49% - January 2012) or outright (15% - January 2012). A further 19% (January 2012) live in private rental accommodation and 15% (January 2012) live in social housing. Over the last year the number of people who live in rental and council accommodation has fallen from 35% (January 2011) to 34% (January 2012) and the number of people who own their own homes has increased from 61% (January 2011) to 64% (January 2012). Figures from Nationwide Building Society show the average residential property in the UK is now worth 163,822; but the value of the typical family home is worth significantly more at 220,299. This is a reflection of the fact that the typical family tends to live in a larger home than most single people. And while the average residential property has increased in value by 1% over the year, the value of the average family property has increased by 6% on the year from 207,548 (January 2011) to 220,299 (January 2012). 250,000 Average value of house per family type Value of property ( ) 200, , , , , , , , ,276 50,000 0 Couples without plans to have children Couples with plans to have children Couples with one child Type of family Couples with two or more children Single, raising one or more children Divorced/ Separated/ Widowed with one or more children The Aviva Family Finances Report 15 FAM_REP_V4_33760_BRO.indd 15 16/01/ :55

16 Families tend to live in properties worth significantly more than the national average. However with finances tight for many it is a concern to see industry bodies predicting more families will find it difficult to maintain repayments in Planning for contingencies affords families the peace of mind that should the unexpected happen, they will be able to cover their mortgage or rent, and can have the stability of staying in their home. Louise Colley, head of protection sales and marketing, Aviva The average amount of equity families have in their homes has not risen at the same pace however, increasing just 2% in the last 12 months from 139,218 (January 2011) to 141,889 (January 2012). And the average family mortgage has increased from 89,018 (January 2011) to 101,538 (January 2012). This tallies with data from the Council of Mortgage Lenders which has predicted that the number of borrowers who could lose their homes because they cannot afford to pay their mortgage will rise from 37,000 in 2011 to 45,000 in And tenants are not immune from financial pressures either as they have seen rents rise significantly in 2011 to stand at a UK average of 717 a month in December Separate research from housing charity Shelter claimed in January 2012 that almost one million people have resorted to payday loans (short-term loans with high rates of interest) to cover their mortgage or rent in the last year. Single people raising one or more children alone are the most likely to be living in social housing (46% - January 2012) compared to single couples who plan to have children (6% - January 2012). The Aviva Family Finances Report 16 FAM_REP_V4_33760_BRO.indd 16 16/01/ :55

17 Those families who are married/in a committed relationship with two or more children are the most likely to own their own home with a mortgage (56% - January 2012) and those who don t plan to have children are the most likely to live in a home they own outright (25% - January 2012). The number of families who own a second property has increased from 13% to 16% since January 2011 with those couples not planning children being the most likely to do so (19% - January 2012). Following the death of a parent at a young age, we at Grief Encounter try and encourage families to keep as much stability as possible for the bereaved child. Being able to stay in their existing family home and at the same school will provide a little comfort when their world has been blown apart. Shelley Gilbert, CEO of Grief Encounter The Aviva Family Finances Report 17 FAM_REP_V4_33760_BRO.indd 17 16/01/ :55

18 Family borrowing Level of unsecured debts soars in a year The Aviva Family Finances Report found the typical UK family currently owes 7,944 in unsecured debt (credit cards, personal loans, hire purchase, overdraft, store cards etc) which they repay on a monthly basis. This is up from 5,360 in January 2011 and now stands at 32% of the typical annual household income ( 24,792 January 2012). Average family debt compared with income 20,000 15,000 Average debt Average monthly household income 10,000 5,000 0 Couples without plans to have children Couples with plans to have children Couples with one child Type of family Couples with two children Single, raising one or more children Divorced/ Separated/ Widowed with one or more children Credit card debt is the most significant source of unsecured debt with an average of 2,314 owed by UK families (January 2012), followed by personal loans ( 1,739 January 2012), and overdrafts ( 775 January 2012). The Aviva Family Finances Report 18 FAM_REP_V4_33760_BRO.indd 18 16/01/ :55

19 The largest source of unsecured debt for the typical single parent family is credit cards, with an average of 1,455 owed. Divorced/separated/widowed parents have the smallest average overdraft ( 243 January 2012) compared to committed couples planning a family ( 3,839 January 2012). Divorced /separated/widowed parents owe the least (on average) in personal loans ( 573 January 2012) compared to couples with one child ( 2,452 January 2012). However, worries over inabilities to keep up with debt repayments have fallen over the year, and only 12% of families cite this as a concern compared to 13% in January Families are now used to living with a certain level of debt; however it has continued to increase over the last 12 months. As long as people are able to service their debts, they remain manageable, but borrowings can be another layer of pressure on a family s finances. Louise Colley, head of protection sales and marketing, Aviva The Aviva Family Finances Report 19 FAM_REP_V4_33760_BRO.indd 19 16/01/ :55

20 Look to the future Inflation fears top list of family concerns for 2012 The top three biggest fears for UK families over the next six months are: a significant increase in the price of the basic necessities (e.g. food or utilities) (62% - January 2012), followed by losing job/s (i.e. redundancy) (46% - January 2012), and unexpected expenses (e.g. major repairs to home) (41% - January 2012). There has been no change to either the types of financial concerns or to their rankings since January However, in each case more families are now more concerned about them than they were this time last year. UK families are slightly less concerned about negative impacts caused by a loss of/changes to Government benefits (22% - January 2012 compared to 24% - January 2011). This suggests that changes made and announced by the Government in 2011 have now been factored in to most families budgets. A new category introduced in the last quarter of 2011 found that 8% of families were concerned about continued unemployment (November 2011), and in January 2012 this has increased to 10%. This indicates that those people who are currently without jobs are becoming less confident about their prospects of re-entering the workplace. The Aviva Family Finances Report 20 FAM_REP_V4_33760_BRO.indd 20 16/01/ :55

21 Long-term fears Over the longer-term (the next five years), the most pressing concerns follow a similar pattern, with UK families saying their main concern is a significant increase in the price of basic necessities for living (61% - January 2012), followed by losing job/s (51% - January 2012), and unexpected expenses (39% - January 2012). As with short-term fears, there has not been any change to either the types of financial concerns or to their rankings since January 2011, but again more families are now concerned than this time last year. The family group most concerned about a significant increase in the cost of basic necessities over the next five years is single parent families (64% January 2012 compared to the average of 61%). They are also the families most concerned about keeping up with debt repayments (30% January 2012 compared to the average of 14%). The rising cost of living and levels of unemployment are clearly a cause for concern for many families yet unfortunately too few families are preparing for what if? scenarios. In addition, the number of families who are worried about contracting a serious illness in the next five years has increased from 23% in January 2011 to 25% in January 2012, yet so many families are lacking protection insurance and the number holding private health insurance or critical illness cover has fallen in the last year. Louise Colley, head of protection sales and marketing, Aviva The Aviva Family Finances Report 21 FAM_REP_V4_33760_BRO.indd 21 16/01/ :55

22 Spotlight Financial taboos and the potential impact on the family In this report Aviva looks specifically at the implications for families who avoid facing up to their finances or are reluctant to plan for how they would protect their family in a worst case scenario. It s understandable that discussing awkward taboo topics can make many people feel uncomfortable. As a rule, people don t like to talk about the state of their finances and it s even less palatable to discuss how their families would cope without them should they suffer a serious accident or illness, or even a fatality. But by choosing to bury their heads in the sand and ignore these subjects, people potentially risk making a bad situation worse. Louise Colley, head of protection sales and marketing, Aviva The Aviva Family Finances Report 22 FAM_REP_V4_33760_BRO.indd 22 16/01/ :55

23 Taboo topics The Family Finances Report found 27% of families say they would be uncomfortable discussing their debts with relatives, and 24% don t like to discuss even general finances with them. There are also major taboos around people s own mortality and with this what would happen if they were no longer able to provide for their family. Sixteen percent said they would avoid discussions about their funeral arrangements and 14% said they wouldn t be prepared to talk about a will. Meanwhile one in 10 parents (9%) are unwilling to discuss who might look after their children if they weren t around, a crucial consideration, particularly given the growing number of families who don t conform to the traditional nuclear model. Significantly, the only topic seen as more taboo for family discussions was sex a no-go area for 56% of respondents. As many families feel uncomfortable discussing these topics, it is understandable that there is a lack of understanding over what would happen and who would provide support to their family, should the unexpected happen. As such, 9% of families reported that they did not think they needed life insurance. Similarly nearly a third (30%) said they didn t need income protection and more than a quarter (26%) thought they didn t need critical illness cover. Monthly outgoings As a result of this mindset, there are currently more families (50% - January 2012) who report paying for a monthly satellite TV package than those who have life insurance (40% - January 2012) which provides a cash lump sum in the event of the death of the insured. This highlights that UK families seem more willing to prioritise spending on immediate purchases and luxuries, than facing up to the need to protect their families financially. The Aviva Family Finances Report 23 FAM_REP_V4_33760_BRO.indd 23 16/01/ :55

24 Protection priorities The report also found that families are likely to attach more importance to vet s bills and protecting electrical goods and gadgets than their own health and the financial wellbeing of their family. More UK families have taken out insurance policies for their pets (17% January 2012) and mobile phones (14% January 2012), than have taken out insurance to protect themselves and their family in the event they suffer a critical illness (13% January 2012). And more people have taken out an extended warranty on electrical items (13% January 2012) than have income protection insurance (10% January 2012) which would potentially pay them an income for life should they be unable to work due to accident or sickness. 100% % of families in possession of certain products/services 80% 86% 86% % who own 60% 50% 40% 20% 0% 40% Home computer Home internet access Satellite TV package Life insurance 32% A will 17% Pet insurance Mobile phone insurance Products/Service 14% 13% 13% Critical illness insurance Extended warranty on electrical items Income protection insurance 10% 5% Extended warranty on car The Aviva Family Finances Report 24 FAM_REP_V4_33760_BRO.indd 24 16/01/ :55

25 What cost peace of mind? Shockingly, more than a quarter of families (27% January 2012) said they believed a satellite TV package was something worth spending money on, whereas just 3% said the same about a life insurance policy, and just 1% thought critical illness and income protection were worth buying. Looking at the monthly amounts paid for the different financial products and services, families questioned for this report said they pay an average of a month for a satellite TV package, whereas they reported an average of a month for a life insurance policy. It is interesting to note that these families reported paying only a small amount more for life insurance than they paid for mobile phone insurance ( a month on average) yet there is a huge difference between what these plans are worth in the event of a claim. Families questioned for this report said they paid the following monthly amounts: Satellite TV package Life insurance Critical illness insurance Home internet package Income protection insurance Pet insurance Mobile phone insurance The Aviva Family Finances Report 25 FAM_REP_V4_33760_BRO.indd 25 16/01/ :55

26 With the rising cost of goods and services causing UK families to look at their outgoings and re-examine their financial priorities in 2012, the two most important financial steps UK families believe they will take this year are cutting back on their spending (39% January 2012) and paying off their debts (35% January 2012). However, despite this, it seems other financial safety checks are way down the priorities list. More families are focusing on booking their annual holiday (21% January 2012) than buying life insurance (3%) or making a will (13%) in The Aviva Family Finances Report 26 FAM_REP_V4_33760_BRO.indd 26 16/01/ :55

27 While families know life insurance is something they should think about, it s more pleasurable to think about things like planning holidays so it s no surprise to see people putting it off. However our research also shows that a third of people feel frustrated with things on their to do list and a fifth feel stressed by them. On the flip side we know that customers report feeling reassured when they have taken out life insurance, knowing their affairs are in order. With this in mind it s important to look at ways providers and advisers can help customers to understand the benefits of protection insurance and the peace of mind it can afford. Louise Colley, head of protection sales and marketing, Aviva We cannot begin to explain the devastation to a family when a Mum or Dad dies young. At Grief Encounter we see the impact on families when a financial safety net has not been put in place. Taking a short time to secure life insurance now means that your family may have a little comfort in their darkest times. Shelley Gilbert, CEO of child bereavement charity Grief Encounter The Aviva Family Finances Report 27 FAM_REP_V4_33760_BRO.indd 27 16/01/ :55

28 The view across the UK Families in London continue to have the highest average incomes of anywhere in the country. The typical family in the capital has an average monthly income of 2,845 (compared with 2,625 January 2011), followed by those in the South East ( 2,314). The lowest monthly income can be found in the North East, where the typical family takes home 1,232 each month. Family houses in this region are also valued at significantly less than the average ( 154,412 compared with 220,299). Families in London once again find themselves at the top end of the scale, with the average house valued at 340,023. They are also most likely to have built up their savings, with the typical family having stored 3,124 away, followed by families in the East ( 1,544) and South East ( 1,199). In contrast, families in the North East have the smallest savings pots of any region, with just 161 stashed away. This is perhaps to be expected, with half (50%) of the region saving nothing each month. Families in Yorkshire (52%) and Wales (52%) are the most likely to save nothing each month, whereas this falls to just 34% of families in London. Region % of people in the region who are living in a committed relationship and want children % of people living in the region living in a committed relationship with one child Monthly income Debt House prices 1 East 8% 24% 1,923 12, ,875 2 London 14% 20% 2,845 16, ,023 3 East Midlands 6% 21% 2,055 6, ,546 4 West Midlands 7% 23% 2,027 6, ,927 5 North East 7% 25% 1,232 3, ,412 6 North West 7% 17% 1,981 6, ,831 7 Scotland 11% 15% 2,074 4, ,558 8 South East 9% 22% 2,314 5, ,242 9 South West 8% 17% 1,949 9, , Wales 7% 19% 1,892 6, , Yorkshire 8% 18% 1,964 4, ,875 UK 8% 20% 2,066 7, ,299 The Aviva Family Finances Report 28 FAM_REP_V4_33760_BRO.indd 28 16/01/ :55

29 However, while families in the capital have higher incomes, more valuable homes, and more saved than elsewhere in the country, they have also incurred more debt than anyone else. The typical family in this region owes 16,680, whereas this figure stands at just 3,640 in the North East (UK average - 7,944). Families in London are also least likely to be financially protected. Thirty-six per cent of families in the capital have life insurance yet almost half (48%) have a satellite television package. In contrast, families in the East (49%) and Scotland (49%) are most likely to have taken out life insurance. Meanwhile, less than one in ten (9%) families in the West Midlands has taken out insurance to protect them in the event of a critical illness. The Aviva Family Finances Report 29 FAM_REP_V4_33760_BRO.indd 29 16/01/ :55

30 So what does this tell us? In this edition of the Family Finances Report, Aviva discovered just how many families in the UK are unwilling to broach certain topics that deal with their financial and general health. It can be uncomfortable for families to discuss how they would cope financially with a distressing event that leaves someone unable to work or worse, but not talking about it could be much more serious. Unfortunately, statistics show one in four women and one in five men will suffer a serious illness before retirement age. This could leave them permanently disabled and unable to work or worse, and if families have not planned for this scenario then they are likely to end up suffering financially on top of the emotional distress. I believe families need to take time out to consciously consider the potential risks they are exposing their families to. As soon as I became a mum the what ifs were always at the back of my mind, and knowing I have a responsibility to my children made me respond and take action. For any families who aren t protected, the what if? conversation should be top of their to do lists. By having the discussion, families can have an appreciation of the financial consequences they face and as a result actually take the steps to make a difference. The average costs of protecting a family are usually less than people think and often less than monthly charges that families pay out for other goods and services. Plus, the younger a person is when they take out life insurance, the less they tend to pay on a monthly basis. The Aviva Family Finances Report 30 FAM_REP_V4_33760_BRO.indd 30 16/01/ :55

31 Buying a house and having children are just two major life events that should act as a stimulus to encourage families to talk about how they would protect themselves should the unexpected happen. We know that around a quarter of families feel awkward talking about money matters but this shouldn t stop them having the discussions. And on a positive note, this also means that the remaining three quarters feel comfortable raising the subject so there s no excuse not to have the conversations! Families owe it to themselves to discuss all eventualities, good and bad. While we all hope for the best, we need to plan for the worst. Louise Colley, head of protection sales and marketing, Aviva Louise Colley, head of protection sales and marketing for Aviva and mum to Amelia and Alexander The Aviva Family Finances Report 31 FAM_REP_V4_33760_BRO.indd 31 16/01/ :55

32 Methodology The Aviva Family Finances Report was designed and produced by Wriglesworth Research. As part of this 10,098* UK consumers aged between 18 and 55 who live as part of one of six family groups were interviewed by Opinion Matters between December 2010 and December This data was combined with additional information from the sources listed below and used to form the basis of the Aviva Family Finances Report. Additional data sources include: l Unemployment Figures Office of National Statistics December 2011 l Nationwide December House Price Figures Technical notes l A median is described as the numeric value separating the upper half of a sample, a population, or a probability distribution, from the lower half. Thus for this report, the median is the person who is the utter middle of a sample. l An average or mean is a single value that is meant to typify a list of values. This is derived by adding all the values on a list together and then dividing by the number of items on said list. This can be skewed by particularly high or low values. For further information on the report or for a comment, please contact Sarah Poulter at the Aviva Press Office on or sarah.poulter@aviva.co.uk * = Minimum of 2,000 per quarter Supporting British athletes since 1999 FAM_REP_ /2012 Aviva plc FAM_REP_V4_33760_BRO.indd 32 16/01/ :55

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