APPENDIX-1 Questionnaire for Importers and Exporters (Please tick [ S\ the appropriate column) PART-A
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1 APPENDIX-1 Questionnaire for Importers and Exporters (Please tick [ S\ the appropriate column) PART-A 1. Name of the exporting and importing firm (organisation): Address: Website: A) Position held: a) Proprietor [ ] c) Partners [ ] b) Managing Director [ ] c) Manager [ ] d) Any other [ ] B) Gender Status: a) Male [ ] b) Female [ ] C) Age: a) [ ] (c) [ ] b) [ ] d) [ ] e) 60 and above [ ] D) Qualification: a) Degree [ ] b) PG [ ] e) Professional [ ] E) Religion: a) Hindu [ ] b) Muslim [ ] c) Christian [ ] 2. A) Type of product dealing: a) Marine [ ] e) Coffee [ ] e) Chemical [ ] b) Cashew [ ] d) Petrol/LPG [ ] f) Other
2 B) Nature of business: a) Export only c) Export & Import b) Import only [ ] d) Steam Agency [ ] 3. Experience in this field: a) Less than 10 years [ c) years [ ] ] b) years [ ] d) 30 years and above [ 4. Nature of the Ownership a) Govt, undertaking [ ] c) Partnership [ ] e) Co-op. Society [ ] g) Deemed Public Ltd. / Public Ltd. Co. [ ] i) Any other [ ] b) Private Limited Co. d) Proprietorship f) Private Company h) Trust [ 1 [ ] [ ] [ ] 5. To which category of business status does your firm belong? a) Export house (? 20 crore) [ ] b) Star export house (? 100 crore) [ ] c) Star trading house (*T 500 crore) [ ] d) Premier trading house (? 7500 crore) [ ] e) Exporter /Importer (less than? 20 crore) [ ] 6. Type of Export / Import (i) Direct exports / Imports [ (iii) Manufacturer Exporter [ ] ] (ii) Deemed Export [ ] (iv) 100% EOU [ ] (v) Merchant Exporter [ ] (vi) Software Exporters/Importers [ ] (vii) Any other Who is your banker? [ ] a) Canara Bank [ c) Vijaya Bank [ e) Corporation Bank [ g) Apex Bank [ ] b) Syndicate Bank [ ] d) Karnataka Bank [ ] f) SBI [ ] h) Any other (please specify)_ 268
3 8. Currency used frequently for international business i. Dollar [ ] ii. Euro [ ] iii. Yen [ ] iv. Any other Please specify the Volume of Export for the last 6 years (Approximate estimates) (For Exporters) Year Export Turnover Annual Turnover Foreign Exchange earnings (profit margin) Indian Rupee Foreign Currency Indian Rupee Foreign Currency Percentage of profit margin ( 2%, 2-5%, 5-10% & 10% above) 10. Please specify Volume of Import for the last 7 years( Approximate estimates) (For Importers) Year Import Turnover Annual Turnover Foreign Exchange Payment (profit Margin) Indian Rupee Foreign Currency Indian Rupee Foreign Currency Percentage of profit margin (2%, 2-5%, 5-10% & 10% above) 11. Please inform about the nature of Forex Payment / Receipts (Please rank from 1-5) Rank Reason a. Letter of Credit (LC) b. Telegraphic Transfer (TT) c. Advance payment or receipt Cash Against Document (CAD) d Deferred Credit e. Swift / Sight bills f. DP/DA/FMT/RTGS DP -Direct Payment, DA-Document Against, FMT- Foreign Money Transfer, RTGS - Real time gross settlement. 269
4 PART-B 1. The type of credit you are following frequently(please rank them ffoml -6) a. Packing credit - Pre- shipment b. Packing credit of foreign currency c. Rupee credit d. No Credit e. Short terms bank loan and OD f. LIBOR 3% Note: LIBOR ( London Inter Bank Offer Rate) Rank Reasons 2. Please disclose the various problems of your business transactions (Please Rank them ffoml-11) Constraints Rank Nature of the problems a. Financial problems b. Marketing problems c. Infrastructure problems d. Exchange rate volatility e. Delay in export realisation f. Labour problems g. Transportation problems h. Storage problems i. Legal and Government policy j. Complex procedures (formalities) k. Other problems 3. Please tick Yes or No for the impact of various constraints on the following Constraints Profit Export Cost of Total trade Overall Volume Production growth Yes No Yes No Yes No Yes No Yes No a. Financial problems b. Marketing problems c. Infrastructure problems d. Exchange rate volatility e.delay in export realisation f. Labour problems g. Transportation problems h. Storage problems i.legal and Government policy j.complex procedures (formalities) k. Other problems 270
5 4. Please specify the finance related problems a) Delay in export realisation [ ] b) High rate of interest [ ] c) Too many formalities [ ] d) Shortage of working capital [ ] e) Not applicable [ ] 5. Please mark the marketing related problems of your business(please rank them from 1-8) Marketing Problems Rank Nature of the problems a. Securing Orders b. Time Management c. Quality Upgradation d. Environmental / Green Marketing / Eco-system e. Cost Adjustment f. Packaging g. Weights and Measures h. Cancellation of Orders 6. Please specify the infrastructure problems faced by your firm. a) Transportation [ ] b) Water [ ] c) Electricity [ ] d) Road [ ] e) Port [ ] f) Shipping [ ] 7. A) Please specify the exchange rate related problems faced by your firm. a) Highly Affected [ ] b) Affected [ ] c) Neutral [ ] d) Unaffected [ ] e) Highly unaffected [ ] 271
6 B) Please mark the following questions on a scale of 1 to 5. 5-(HU) for Highly Unaffected, 4 -<U) Unaffected, 3-( N) Neutral, 2-(A) Affected, l-(ha) Highly Affected SI. No. Particular 1. Does the rising rupee value against dollar (or any other foreign currency) appreciate your business? 2. Product exported or imported are highly sensitive to exchange rate fluctuation. 3. Fluctuation of currency rate does not effect the export or import of your products. 4. Foreign exchange earnings tend to respond to fluctuations in exchange rate. 5. Demand for exportable/importable goods is inelastic. 6. Appreciation in domestic currency need not lead to fall in export and import transaction. 7. Long running relation between exchange rate and exports and imports for imported raw materials 8. Exchange rate is insignificant for export performance 9. Exchange influences exports/imports 10. Your firm absorbs modest exchange rate changes 11. Exchange rate uncertainty depresses the volume of trade (at a particular point of time) 12. Export more to avoid fall in revenue during high volatility. 13. Adverse shock (bad news) influences the volatility more severely. 14. Exchange rate had impact on interest rate. 15. Exchange rate movement affects domestic prices. 16. Stability in exchange rate promotes economic expansion and welfare of the society HU U N A HA 8. A) How do the labour related problems affect your firm? a) Highly Affected [ ] b) Affected [ ] c) Neutral [ ] d) Unaffected [ ] e) Highly unaffected [ ] 272
7 B) Please mark the following questions on a scale of 1 to 5. 5-(SA) for Strongly Agree, 4 -(A) Agree, 3-( N) Neutral, 2-(D) Disagree, l-(sd)strongly disagree. SI. No Particular 1. Skilled manpower is essential to be competitive in the world market 2. Separate export import department is required 3. Qualified persons are required to handle export import transaction 4. Uptodate knowledge is the need of the hour 5. Rupee appreciation causes job losses SA A N D SD 9. A) How do the storage problems affect your firm? a) Highly Affected [ ] b) Affected [ ] c) Neutral [ ] d) Unaffected [ ] e) Highly unaffected [ ] 10. A) The effect of legal and government policies on your firm. a) Highly effected [ ] b) Effected [ ] c) Neutral [ ] d) Unaffected [ ] e) Highly unaffected [ ] 11. A) Indicate the acceptance of the product in domestic and foreign market regarding the following. Price Demand Quality Quantity Domestic market Foreign market HA M A LA NA HA M A LA NA Note: HA: Highly Acceptable, M : Moderate, A: Acceptable LA: Less Acceptable, NA: Not at all Acceptable 12. A) Do you follow any risk management practices? Yes [ ] No [ ] Covered by ECGC [ ] GIC [ ] AD [ ] ECGC - Export Credit Guarantee Corporation, GIC- General Insurance Corporation, AD - Authorised Dealers 273
8 B) If yes, in the form of... i. Self-management [ ] ii. Through Bank [ ] C) Please mark the following on a scale of 1 to 5. 5-(SA) for Strongly Agree, 4 -<A) Agree, 3-( N) Neutral, 2-(D) Disagree, 1-(SD)Strongly disagree SI. No. Particular 1. Sound financial management is the pivotal part of the export and import business 2. Proper guidance of authorised dealers play a dominant role in the success of your organisation 3. Currency symbol has benefited your business for minimising exchange rate risk 4. Forward contracts are used to tackle exchange rate fluctuation 5. Planning foreign exchange hedge can help to manage the foreign exchange risk 6. Current account convertibility helps to reduce the risk management SA A N D SD 14. Do you need Capital Account convertibility? Yes [ ] No [ ] If Yes, why?...(please specify) PART-C 15. Please mark the following statements on a scale of 1 to 5 5-(SA) for Strongly Agree, 4 -(A) Agree, 3-( N) Neutral, 2-(D) Disagree, l-(sd)strongly disagree SI. No. Particular 1. Goals of the firm are met through proper planning of export and import transactions. 2. More avenues have opened up after the liberalisation, privatisation and globalisation era. 3. EXIM policy liberalised import/export procedures. 4. ISO standard helps to increase the share in the global market. 5. AGMARK labelled products are given tax rebate. 6. Getting geographical indication (GI) increases the volume of business SA A N D SD 274
9 7. HACCP (Hazard Analysis Critical Control Point) ensures quality of products. 8. Good manufacturing practices help in exporting at international level. 9. VAT (Value Added Tax) free from cumbersome procedures. 10. Supply chain management is the need of the hour. 11. Technological up-gradation would keep business effective and efficient. 12. Electronic trading has lowered transaction cost. 13. Export profitability is considered to be a performance indicator for the firm. 14. The Euro-Dollar crises have not affected the business. 15. There is an uptrend in the production of export and export value. 16. There is a seasonal pattern in the export and import business. 17. Financial institutions are the backbone of your business. 18. Inflation leads to deprecation in the domestic value of the currency. PART-D 16. What is the contribution or services of the following foreign exchange agencies and various schemes/incentives/export promotional measures to your business? Please specify, 5-(HS) Highly satisfied,4-(s) Satisfied, 3-(N) Neutral, 2- (D) Dissatisfied, and 1- (HD) Highly dissatisfied SI. Particular No HS S N D HD 1 ECGC (Export Credit Guarantee Corporation) 2 MPEDA (Marine Products Export Development Authority) 3 DGFT (Directorate General for Foreign Trade) 4 SION (Standard Input Output Norms) 5 ICD (Inland Container Depot) 6 TRAFFIC (Trade Record Analysis of Flora and Fauna in Commerce) 7 DEPB (Duty Entitlement Pass Book) 8 EIC (Export Inspection Council) 275
10 9 NAMA (Non Agricultural Market Access) 10 CFS ( Container Freight Stations) 11 TRAINS (Trade Analysis and Information System) 12 SPR (Sanitary and Phyto-Sanitary Restrictions) 13 DES (Duty Exemption Scheme) 14 EPCG (Export Promotion Capital Goods) 15 EPB (Export Promotion Board) 16 MEP ( Minimum Export Price) 17 OGLS (Open General License System) 18 STCL ( Short Term Credit Limit) 19 SIL ( Special Import License) 20 SWIFT (Society for World Wide Inter Bank Financial Telecommunication) 21 PIERS (Port Import Export Reporting Service ) 22 WTO (World Trade Organisation) 23 GMP ( Good Manufacturing Practices ) 24 ISO (International Standard Organisation) 25 MTS (Multilateral Trade System) 26 S AARC (South Asian Association for Regional Co-operation) 27 SAFTA (South Asia Free Trade Area) 28 GCS (Gold Card Scheme) 29 UCP (Uniform Customs and Practice -600) 30 Incoterms (International commercial terms) PART-E 1. a) Are you facing any competition? Yes [ ] No [ ] b) If yes, please specify, i. From local competitors [ ] ii. From foreign competitors [ ] iii. From both [ ] 2. Are you availing any incentives, assistance, or subsidies? (please specify) i. DEPB... ii. VKGUY iii. Interest benefit... iv. EOU V. Duty drawback vi. IT benefit / VAT benefit vii. STPI 276
11 (DEPB: Duty Entitlement Pass Book, VKGUY: Vishesh Krishi Gramina Udoyog Yojana, EOU: Export Oriented Unit, IT: Income Tax, VAT: Value Added Tax, STPI: Software Technology Park of India) 4. a) Is there any case of your products / services being rejected by the international customer? Yes [ ] No [ ] 5. i) Is there any plan for expansion/ diversification of your business? Yes [ ] No [ ] ii) Do you have an upto date business plan? Yes [ ] No [ ] 6. State the future prospects for the export / import of your product. a) High prospects [ ] b) Moderate [ ] c) Neutral [ ] d) Less prospects [ ] e) No prospects [ ] 7. Kindly suggest the measures to develop export / import business in coastal Karnataka Thank you 277
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