4Q and Full-Year 2017 Earnings Conference Call

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1 4Q and Full-Year 2017 Earnings Conference Call Doug Peterson President and CEO Ewout Steenbergen Executive Vice President and CFO Chip Merritt Vice President, Investor Relations February 6, 2018 Comparison of adjusted information to U.S. GAAP information This presentation includes adjusted financial measures that are derived from the Company s continuing operations. This non-gaap information is provided in order to allow investors to make meaningful comparisons of the Company s operating performance between periods and to view the Company s business from the same perspective as Company management. The Company s earnings release dated February 6, 2018 contains exhibits that reconcile the differences between the non-gaap measures and comparable financial measures calculated in accordance with U.S. GAAP. Such exhibits are available on the Company s website at 2

2 Safe Harbor statement under the Private Securities Litigation Reform Act of 1995 This presentation contains forward-looking statements, as defined in the Private Securities Litigation Reform Act of These statements, which express management s current views concerning future events, trends, contingencies or results, appear at various places in this report and use words like anticipate, assume, believe, continue, estimate, expect, forecast, future, intend, plan, potential, predict, project, strategy, target and similar terms, and future or conditional tense verbs like could, may, might, should, will and would. For example, management may use forward-looking statements when addressing topics such as: the outcome of contingencies; future actions by regulators; changes in the Company s business strategies and methods of generating revenue; the development and performance of the Company s services and products; the expected impact of acquisitions and dispositions; the Company s effective tax rates; and the Company s cost structure, dividend policy, cash flows or liquidity. Forward-looking statements are subject to inherent risks and uncertainties. Factors that could cause actual results to differ materially from those expressed or implied in forward-looking statements include, among other things: worldwide economic, political and regulatory conditions, including conditions that may result from legislative, regulatory and policy changes associated with the current U.S. administration or the United Kingdom s withdrawal from the European Union; the rapidly evolving regulatory environment, in Europe, the United States and elsewhere, affecting Ratings, Market and Commodities Intelligence and Indices, including new and amended regulations and the Company s compliance therewith; the Company s ability to maintain adequate physical, technical and administrative safeguards to protect the security of confidential information and data, and the potential for unauthorized access to our systems or a system or network disruption that results in improper disclosure of confidential information or data, regulatory penalties and remedial costs; our ability to make acquisitions and dispositions and successfully integrate the businesses we acquire; the outcome of litigation, government and regulatory proceedings, investigations and inquiries; the health of debt and equity markets, including credit quality and spreads, the level of liquidity and future debt issuances; the demand and market for credit ratings in and across the sectors and geographies where the Company operates; concerns in the marketplace affecting the Company s credibility or otherwise affecting market perceptions of the integrity or utility of independent credit ratings; the effect of competitive products and pricing, including the level of success of new product developments and global expansion; consolidation in the Company s end-customer markets; the impact of customer cost-cutting pressures, including in the financial services industry and commodities markets; a decline in the demand for credit risk management tools by financial institutions; the level of merger and acquisition activity in the United States and abroad; the volatility of the energy marketplace and the health of the commodities markets; our ability to attract, incentivize and retain key employees; our ability to adjust to changes in European and United Kingdom markets as the United Kingdom leaves the European Union, and the impact of the United Kingdom s departure on our credit rating activities and other European and United Kingdom offerings the Company s ability to successfully recover should it experience a disaster or other business continuity problem from a hurricane, flood, earthquake, terrorist attack, pandemic, security breach, cyber-attack, power loss, telecommunications failure or other natural or man-made event; changes in applicable tax or accounting requirements, including the impact of recent tax reform in the U.S.; the level of the Company s future cash flows and capital investments; the impact on the Company s revenue and net income caused by fluctuations in foreign currency exchange rates; and the Company s exposure to potential criminal sanctions or civil penalties if it fails to comply with foreign and U.S. laws and regulations that are applicable in the domestic and international jurisdictions in which it operates, including sanctions laws relating to countries such as Iran, Russia, Sudan and Syria, anti-corruption laws such as the U.S. Foreign Corrupt Practices Act and the U.K. Bribery Act of 2010, and local laws prohibiting corrupt payments to government officials, as well as import and export restrictions The factors noted above are not exhaustive. The Company and its subsidiaries operate in a dynamic business environment in which new risks emerge frequently. Accordingly, the Company cautions readers not to place undue reliance on any forward-looking statements, which speak only as of the dates on which they are made. The Company undertakes no obligation to update or revise any forward-looking statement to reflect events or circumstances arising after the date on which it is made, except as required by applicable law. Further information about the Company s businesses, including information about factors that could materially affect its results of operations and financial condition, is contained in the Company s filings with the SEC, including Item 1a, Risk Factors, in the Annual Report on Form 10-K. 3 EU regulation affecting investors in credit rating agencies European Union Regulation 1060/2009 (as amended) applies to credit rating agencies (CRAs) registered in the European Union and therefore to the activities of Standard & Poor s Credit Market Services Europe Limited, Standard & Poor s Credit Market Services France SAS and Standard & Poor s Credit Market Services Italy Srl, indirect wholly-owned subsidiaries of S&P Global Inc., each of which is registered and regulated as a CRA with the European Securities and Markets Authority ( ESMA ). Any person obtaining direct or indirect ownership or control of 5% or more or 10% or more of the shares in S&P Global Inc. may (i) impact how S&P Global Ratings can conduct its CRA activities in the European Union and/or (ii) themselves become directly impacted by EU Regulation 1060/2009 (as amended). Persons who have or expect to obtain such shareholdings in S&P Global Inc. should promptly contact Chip Merritt at S&P Global s Investor Relations department (chip.merritt@spglobal.com) for more information and should also obtain independent legal advice in such respect. 4

3 Doug Peterson President and Chief Executive Officer 2017 Overview

4 2017 highlights Completed an exceptional year with strong fourth quarter results Every division produced strong financial performance while investing in new products and productivity Delivered impressive financial performance with 13% organic revenue growth and 29% adjusted EPS growth Generated approximately $1.8 billion in free cash flow Returned $1.4 billion through share repurchases and dividends Introduced new capital management philosophy Realigned the Company with new integrated operating model to stimulate innovation and drive digital transformation 7 Innovative new products, strategic relationships, and milestones in 2017 Celebrated 60 years of the S&P 500 Launched S&P Green Bond Select Index ICE launched LNG contracts based on Platts benchmark CME launched Australian Wheat Futures based on Platts benchmark Launched Ratings360 Launched Green Evaluations Introduced first release of new Market Intelligence Platform Expanded transcript service Advanced fintech investments e.g., Algomi and Kensho 8

5 Strong organic revenue growth and productivity efforts yield adjusted profit margin and EPS gains Change Revenue $6,063 $5,661 +7% Organic revenue $6,030 $5, % Adjusted operating profit $2,857 $2, % Adjusted operating profit margin 47.1% 42.9% +420 bps Average diluted shares outstanding (6.3) shares Adjusted diluted EPS $6.89 $ % (dollars and shares in millions, except earnings per share) 2017 FINANCIAL HIGHLIGHTS: Delivered 13% organic revenue growth Achieved 420 basis-point improvement in adjusted operating profit margin Increased adjusted diluted EPS by 29% 9 S&P Global extends yearly succession of solid revenue and adjusted operating profit margin growth $7,000 $6,000 $5,000 $4,000 $3,000 $2,000 $1,000 Reported Revenue 7% CAGR $6,063 $5,661 $5,313 $5,051 $4,702 $ % 40% 30% 20% 10% 0% Adjusted Operating Profit Margin 34.2% 36.9% 39.9% 42.9% 47.1% Note: McGraw-Hill Education and McGraw Hill Construction were sold in 2013 and 2014, respectively, and were reclassified to discontinued operations. Beginning in 2016, the Company began excluding deal-related amortization from its non-gaap results. The excluded figures were $51 million in 2013, $48 million in 2014, $67 million in 2015, $96 million in 2016, and $98 million in

6 Consistent growth of adjusted EPS continued in 2017 $8.00 $7.00 $6.00 $5.00 $4.00 $3.00 $2.00 $1.00 $0.00 $3.35 Adjusted Earnings Per Share 20% CAGR $3.99 $4.69 $5.35 $ Note: McGraw-Hill Education and McGraw Hill Construction were sold in 2013 and 2014, respectively, and were reclassified to discontinued operations. Beginning in 2016, the Company began excluding deal-related amortization from its non-gaap results. The excluded figures were $51 million in 2013, $48 million in 2014, $67 million in 2015, $96 million in 2016, and $98 million in Every segment delivered strong gains in organic revenue and adjusted operating profit 2017 vs Ratings Market and Commodities Intelligence S&P Dow Jones Indices Reported revenue +18% (5%) +15% Organic revenue +18% +8% +14% Adjusted operating profit +27% +4% +14% 2017 adjusted operating profit margin Adjusted operating profit margin change 53.8% 37.2% 65.2% +400 bps +310 bps (10 bps) 12

7 2017 global issuance led by high-yield and structured products 2017 Global Issuance $4,000 +1% $3,500 $3,000 $2,500 $2,000 $1,500 (18%) +18% $1, % (1%) $500 $0 IG HY US Public Structured Sovereign ($ in billions) Sources: Thomson Financial and Harrison Scott Publications 13 Global issuance* increased 19% versus 4Q16 with strength across all regions United States* Europe* Asia* Q16 1Q17 2Q17 3Q17 4Q17 19% increase year-overyear in 4Q Investment-grade increased 6% High-yield soared 47% Public finance increased 39% Structured finance increased 12% with strength in ABS and RMBS (issuance, $ in billions) 4Q16 1Q17 2Q17 3Q17 4Q17 20% increase year-overyear in 4Q Investment-grade increased 15% High-yield vaulted 192% Structured finance declined 7% with a large decrease in RMBS partially offset by strength in CLOs and covered bonds Corporates 4Q16 1Q17 2Q17 3Q17 4Q17 15% increase year-overyear in 4Q Investment-grade increased 16% Structured finance increased 3% with gains in RMBS High-yield issuance increased 25% off a very small base Structured Finance Public Finance * Excludes sovereign issuance Sources: Thomson Financial and Harrison Scott Publications 14

8 Leveraged loan volumes and percent rated by S&P both increased in 2017 $700 $600 $500 $400 $300 $200 $100 $0 United States 100% 80% 60% 40% 20% 0% $160 $140 $120 $100 $80 $60 $40 $20 $0 Europe 100% 80% 60% 40% 20% 0% Leveraged Loan Volumes S&P Rated % Leveraged Loan Volumes S&P Rated % Source: LCD, an offering of S&P Global Market Intelligence bank loan ratings revenue increased 39% with exceptional growth early in the year $400 $350 $300 $250 $200 $150 $100 4Q 3Q 2Q $50 1Q $ (revenue, $ in millions) 16

9 2018 Outlook Our economists expect 2018 GDP global growth of 3.8%, slightly higher than 2017 U.S. Low unemployment and tax cuts contribute to growth Eurozone Recovery is on track, led by Germany and the Netherlands China Implementing a more sustainable macro-credit path LATAM Stable commodity prices and low long-term rates have attracted capital inflows 8% 7% 6% 5% 4% 3% 2% 1% 0% -1% S&P Real GDP Forecast U.S. Eurozone China LATAM World F 2018F 18

10 2018 global refinancing highlights increase in global corporate debt maturities 2017 study totaled $9.6 trillion 2018 study totaled $10.2 trillion $2.3 $2.1 $1.9 $1.7 $1.5 Global Corporate Debt Maturities ($, trillions) ($, billions) Global Corporate High- Yield Debt Maturities $700 $600 $500 $400 $300 $200 $100 $0 * Source: Standard & Poor s Global Fixed Income Research 19 Global issuance, excluding International Public Finance, forecast to decrease 1% in 2018 $7,000 $6,000 $5,000 $4,000 $3,000 $2,000 $1,000 Forecast International Public Finance U.S. Public Finance Structured Finance* Financial Services Nonfinancials $0 ($, billions) *Excludes transactions that were fully retained by the originator; domestically-rated Chinese issuance, and CLO resets and refinancings. Sources: Harrison Scott; Thomson Financial; S&P Global Fixed Income Research 20

11 2018 areas of focus Creating shareholder value: Organic revenue guidance of mid single-digit growth Adjusted diluted EPS guidance of $8.45 to $8.60 Significant benefit from tax reform of over $1.00/share Serving markets: Increase investments in new technologies, alternative data and ESG Grow Ratings beyond the core Release production version of the new Market Intelligence platform and begin phased user transition Enhance our Platts commercial model and simplify our customer facing and operating platforms for improved user experience Expand Index product offering in factors/smart beta, ESG, etc. Delivering excellence: Continue funding productivity initiatives and process improvements Execute our technology plans Maintain commitment to compliance and risk management 21 Ewout Steenbergen Executive Vice President, Chief Financial Officer 22

12 4Q 2017 Overview Exceptional operating results 4Q Q 2016 Change Revenue $1,589 $1, % Organic revenue $1,589 $1, % Adjusted unallocated expense $41 $35 +19% Adjusted total expense $837 $810 +3% Adjusted operating profit $752 $ % Adjusted operating profit margin 47.4% 42.1% +530 bps Adjusted interest expense, net $39 $38 +1% Adjusted effective tax rate 28.5% 33.5% (500 bps) Adjusted net income (less NCI) $474 $ % Adjusted diluted EPS $1.85 $ % Average diluted shares outstanding (4.6) shares ($ and shares in millions, except earnings per share) 24

13 Stock-based compensation creates tax benefit 1Q 2Q 3Q 4Q 2017 EPS impact $0.04 $0.02 $0.14 $0.08 FASB Accounting Standard requirement to record the tax effect related to share-based payments at settlement (or expiration) through the income statement results in lower reported taxes. 4 th Quarter: Approximately $0.06 was due to the vesting of restricted stock and $0.02 due to the exercise of stock options. At the end of 2016 there were 3.8 million employee stock options outstanding. At the end of million remained. 2018: Estimate $0.10 to $0.20 positive EPS impact in Changes in foreign exchange rates increased 4Q 2017 adjusted operating profit Favorable (Unfavorable) Ratings Market and Commodities Intelligence S&P Dow Jones Indices Revenue +$14 +$2 Adj. operating profit +$8 ($5) Adj. EPS +$0.02 ($0.01) Key factors mitigating impact of currency changes Approximately ½ of international revenue is invoiced in U.S. dollars Hedges are in place for key currencies to mitigate a portion of the risk Key currencies that impacted the quarter Ratings revenue was primarily impacted by the strengthening of the Euro Ratings adjusted operating profit was primarily impacted by the Euro and British Pound 26

14 4Q 2017: Non-GAAP adjustments to operating profit Pre-tax expense excluded from adjusted results 4Q 2017 Legal settlement reserve ($53) Restructuring and lease exit charges ($38) Deal-related amortization ($25) UK pension related charge ($8) Total ($124) After-tax expense excluded from adjusted results 4Q 2017 Net tax reform charge ($149) Tax benefit from prior year divestitures +$21 Total ($128) 27 Every segment delivered strong gains in organic revenue and adjusted operating profit margin 4Q 2017 vs. 4Q 2016 Ratings Market and Commodities Intelligence S&P Dow Jones Indices Reported revenue +20% +7% +12% Organic revenue +20% +8% +12% Adjusted operating profit +40% +13% +16% 4Q 2017 adjusted operating profit margin Adjusted operating profit margin change 55.6% 36.5% 63.7% +810 bps +200 bps +210 bps 28

15 Ratings: Delivered outstanding revenue growth and profit margin expansion 4Q Q 2016 Change Revenue $789 $ % Adjusted segment operating profit $439 $ % Adjusted segment operating profit margin 55.6% 47.5% +810 bps Full-year adjusted segment operating profit margin 53.8% 49.8% +400 bps 4Q 2017 HIGHLIGHTS: Excluding FX, revenue increased 18% and adjusted expenses decreased slightly resulting in substantial growth in adjusted operating profit and profit margin Achieved full-year 2017 adjusted operating profit margin of 53.8% 29 Ratings: Transaction revenue growth continues to outpace non-transaction revenue growth 4Q Q 2016 Change Non-transaction $388 $ % Transaction $401 $ % 4Q 2017 HIGHLIGHTS: Non-transaction revenue increased due to growth in fees associated with surveillance, short-term debt including commercial paper, and new entity ratings Transaction revenue increased primarily from gains in corporate bonds (particularly high-yield), structured products, and a modest gain in bank loans 30

16 Ratings: Revenue growth in every category $900 $800 $700 $600 $500 $400 $300 $200 $100 $0 Revenue $658 +7% $80 +17% $63 $72 +29% $ % $ % $789 $86 $73 $94 $122 $414 4Q Q 2017 CRISIL, Other* Governments Structured Financials Corporates *Other includes intersegment royalty, Taiwan Ratings Corporation, and adjustments Details may not sum to total due to rounding 31 Market and Commodities Intelligence: Delivered strong revenue and adjusted profit margin 4Q Q 2016 Change Revenue $637 $595 +7% Organic revenue $637 $589 +8% Adjusted segment operating profit $233 $ % Adjusted segment operating profit margin 36.5% 34.5% +200 bps Full-year adjusted segment operating profit margin 37.2% 34.1% +310 bps 4Q 2017 HIGHLIGHTS: Organic revenue increased 8% excluding 4Q 2016 divestitures Adjusted operating profit increased 13% Adjusted operating profit margin improved primarily due to divestitures, strong organic revenue growth, and SNL integration synergies Achieved full-year 2017 adjusted operating profit margin of 37.2% 32

17 Market Intelligence: Continuing to deliver strong organic revenue growth 4Q Q 2016 Change Revenue $440 $407 +8% Organic revenue $440 $ % 4Q 2017 HIGHLIGHTS: Organic revenue increased 10% with growth across all major categories Realized a 15% increase in Market Intelligence desktop users With emphasis on instituting enterprise-wide commercial agreements, 55% of former Capital IQ customers have been converted Migrated nearly all former SNL users to the new Market Intelligence platform Collecting feedback from SNL and Investment Banking beta users and working through punch list 33 Market Intelligence: Every category continues to deliver solid organic revenue growth $500 $450 $400 $350 $300 $250 $200 $150 $100 $50 $0 Details may not sum to total due to rounding Revenue $440 $407 $5 $127 $117 +9% $72 +12% $80 $213 +9% $232 4Q Q 2017 Divested Businesses Risk Services Data Management Solutions Desktop 34

18 Market Intelligence successfully completed $100 million synergy program Synergy Program Completed ~$20 ~$105 ~$85 Originally introduced in 2015 as a $70 million program and later increased to a $100 million program $75 million of synergies are reflected in our 2017 results Projects with $85 million of cost synergies and $20 million of revenue synergies have been launched Cost Synergy Revenue Synergy Total 35 Platts: Realized 5% revenue growth 4Q Q 2016 Change Revenue $197 $188 +5% 4Q 2017 HIGHLIGHTS: Revenue increased 5% despite decline in Global Trading Services The core subscription business delivered mid single-digit revenue growth led by gains in Petroleum Global Trading Services revenue decreased mid single-digits primarily due to weaker trading volumes in petroleum and metals 36

19 Platts: Every category achieved revenue growth $200 $180 $160 $140 $120 $100 $80 $60 $40 $20 $0 $188 $13 $9 Revenue +8% +10% $36 +2% $197 $14 $10 $36 +5% $130 $137 4Q Q 2017 Metals & Ag Petrochemicals Power & Gas Petroleum Details may not sum to total due to rounding 37 S&P Dow Jones Indices: Revenue and adjusted operating profit growth continue 4Q Q 2016 Change Revenue $191 $ % Adjusted segment operating profit $122 $ % SPGI share of Adj. Seg. Op. Profit* $90 $77 +15% Adjusted segment operating profit margin 63.7% 61.6% +210 bps Full-year adjusted segment operating profit margin 65.2% 65.3% (10 bps) 4Q 2017 HIGHLIGHTS: Revenue increased 12% led by continued ETF AUM growth Adjusted operating profit increased 16% and adjusted operating profit margin up 210 basis points. * The Company owns 73% of the S&P Dow Jones Indices joint venture 38

20 S&P Dow Jones Indices: Asset-linked fees and exchange-traded derivatives generated growth $200 $180 $160 $140 $120 $100 $80 $60 $40 $20 $0 Revenue $171 $37 (3%) +12% $30 +17% $104 $191 $36 $34 $121 4Q Q 2017 Data & Custom Subscriptions Exchange-Traded Derivatives Asset-Linked Fees Details may not sum to total due to rounding 39 S&P Dow Jones Indices: Continued strong growth in ETF AUM associated with our indices Asset-Linked Fees: Exchange-traded products industry net inflows were $174 billion in the 4Q 4Q average ETF AUM associated with our indices increased 34% YOY Quarter ending ETF AUM associated with our indices reached a new record of $1,343 billion, surpassing the previous quarterly record of $1,214 billion set 9/30/17 Quarter Ending ETF AUM $1,023 $ $ $1,343 Sequentially, since 9/30/17, ETF net inflows associated with our indices totaled $70 billion and market appreciation was $59 billion 4Q 2016 AUM ($ billions) Net Inflows Market Appreciation 4Q 2017 AUM 40

21 S&P Dow Jones Indices: Exchange-traded derivatives volume was mixed Transaction (exchange-traded derivatives): S&P 500 index options and VIX futures & options activity increased 18% and 23%, respectively, while the CME equity complex experienced an 8% decline in activity Key Contracts (Average Daily Volume) 3,000 2,500 2,000 1,500 1, Q Q 2017 (Contracts in thousands) S&P 500 Index Options VIX Futures & Options CME Equity Complex 41 Capital position remains solid 4Q Q 2016 Cash and cash equivalents $2,779 $2,392 Short and long-term debt $3,569 $3,564 Adjusted gross leverage* $5,893 $5,632 Adjusted gross leverage to adjusted EBITDA 1.9x 2.1x Approximately $2.1 billion of cash was held outside the U.S. at the end of 2017 * Adjusted gross leverage includes debt, unfunded portion of pension liabilities (~$224 million), SPDJI put option (~$1.35 billion) and the expected NPV of operating leases (~$750 million) 42

22 Continued strong free cash flow Cash provided by operating activities $2,016 $1,560 Capital expenditures (123) (115) Distributions to noncontrolling interest holders (111) (116) Free cash flow $1,782 $1,329 Tax on gain from sale of assets (SPSE and CMA in 2017 and J.D. Power in 2016) After-tax legal settlements and insurance recoveries 2 49 Free cash flow excluding certain items $1,851 $1,578 4Q 2017 return of capital totaled $260 million, with $105 million in dividends and $155 million to repurchase 0.9 million shares 2017 full year return of capital totaled $1.4 billion, with $421 million in dividends and $1 billion to repurchase 6.8 million shares 43 Impact from U.S. tax reform 4Q 2017 charge: $173 tax on deemed repatriated foreign earnings - $ 24 tax benefit from re-valuation of net deferred tax liabilities $149 net charge 2018 estimated global effective tax rate: 21% to 22.5% due to a reduction in the U.S. corporate income tax rate 2018 cash flow impact: Approximately $200 million additional cash flow generated from lower effective tax rate 44

23 Impact from U.S. tax reform on capital deployment Impact from U.S. tax reform: - Our free cash flow generation will substantially increase - We now have access to cash generated offshore and are evaluating our options for how and when to deploy it Return to shareholders: - Our capital management philosophy is to focus on investing in the Company and returning excess capital to shareholders - We will continue to return at least 75% of annual free cash flow through dividends and share repurchases - Today, we announced a large dividend increase of 22% bringing the annualized dividend rate to $2.00 per share Return to communities: - We are making a stepped up investment in our communities through a $20 million contribution to the S&P Global Foundation in 1Q Introducing 2018 GAAP guidance Guidance Revenue Mid single-digit increase Unallocated expense (A)(B) $160 $170 million Pension benefit (B) $25 - $30 million income Deal-related amortization N.A. Operating profit margin 47% - 48% Interest expense $145 - $150 million Tax rate 21% % Diluted EPS $ $8.30 Capital expenditures ~$125 million Regular dividend per share (annual basis) $2.00 (A) Includes a $20 million contribution to the S&P Foundation in 1Q (B) Beginning in 2018, accounting rules now require pension costs/benefits to be disclosed discretely in the statement of income. These costs/benefits were primarily disclosed as a component of unallocated expense in prior years. 46

24 Introducing 2018 adjusted guidance Guidance Revenue Mid single-digit increase Unallocated expense (A)(B) $160 - $170 million Pension benefit (B) $25 - $30 million income Deal-related amortization $95 million Operating profit margin 47.5% % Interest expense $145 - $150 million Tax rate 21% % Diluted EPS $ $8.60 Capital expenditures ~$125 million Free cash flow excluding certain items ~ $2.3 billion Regular dividend per share (annual basis) $2.00 (A) Includes a $20 million contribution to the S&P Foundation in 1Q 2018 (B) Beginning in 2018, accounting rules now require pension costs/benefits to be disclosed discretely in the statement of income. These costs/benefits were primarily disclosed as a component of unallocated expense in prior years. 47 4Q and Full-Year 2017 Earnings Call Doug Peterson President and CEO Ewout Steenbergen Executive Vice President and CFO Chip Merritt Vice President, Investor Relations February 6, 2018

25 4Q and Full-Year 2017 Earnings Call Doug Peterson President and CEO Ewout Steenbergen Executive Vice President and CFO Chip Merritt Vice President, Investor Relations February 6, 2018 REPLAY OPTIONS Internet: Replay available for one year Go to Telephone: Replay available through March 5, 2018 Domestic: International: No password required

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