About Credit Suisse A brief presentation. November 2017

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1 About Credit Suisse A brief presentation November 2017

2 Disclaimer Cautionary statement regarding forward-looking statements This presentation contains forward-looking statements that involve inherent risks and uncertainties, and we might not be able to achieve the predictions, forecasts, projections and other outcomes we describe or imply in forward-looking statements. A number of important factors could cause results to differ materially from the plans, objectives, expectations, estimates and intentions we express in these forward-looking statements, including those we identify in "Risk factors in our Annual Report on Form 20-F for the fiscal year ended December 31, 2016 and in the Cautionary statement regarding forward-looking information" in our 3Q17 Financial Report filed with the US Securities and Exchange Commission, and in other public filings and press releases. We do not intend to update these forward-looking statements except as may be required by applicable law. In particular, the terms Illustrative, Ambition, Outlook and Goal are not intended to be viewed as targets or projections, nor are they considered to be Key Performance Indicators. All such illustrations, ambitions and goals are subject to a large number of inherent risks, assumptions and uncertainties, many of which are completely outside of our control. Accordingly, this information should not be relied on for any purpose. We do not intend to update these illustrations, ambitions or goals. We may not achieve the benefits of our strategic initiatives We may not achieve all of the expected benefits of our strategic initiatives. Factors beyond our control, including but not limited to the market and economic conditions, changes in laws, rules or regulations and other challenges discussed in our public filings, could limit our ability to achieve some or all of the expected benefits of these initiatives. Estimates and assumptions In preparing this presentation, management has made estimates and assumptions that affect the numbers presented. Actual results may differ. Annualized numbers do not take account of variations in operating results, seasonality and other factors and may not be indicative of actual, full-year results. Figures throughout this presentation may also be subject to rounding adjustments. Statement regarding non-gaap financial measures This presentation also contains non-gaap financial measures, including adjusted results. Information needed to reconcile such non-gaap financial measures to the most directly comparable measures under US GAAP can be found in this presentation in the Appendix, which is available on our website at Statement regarding capital, liquidity and leverage As of January 1, 2013, Basel III was implemented in Switzerland along with the Swiss Too Big to Fail legislation and regulations thereunder (in each case, subject to certain phase-in periods). As of January 1, 2015, the Bank for International Settlements (BIS) leverage ratio framework, as issued by the Basel Committee on Banking Supervision (BCBS), was implemented in Switzerland by FINMA. Our related disclosures are in accordance with our interpretation of such requirements, including relevant assumptions. Changes in the interpretation of these requirements in Switzerland or in any of our assumptions or estimates could result in different numbers from those shown in this presentation. Capital and ratio numbers for periods prior to 2013 are based on estimates, which are calculated as if the Basel III framework had been in place in Switzerland during such periods. Unless otherwise noted, leverage exposure is based on the BIS leverage ratio framework and consists of period-end balance sheet assets and prescribed regulatory adjustments. Beginning in 2015, the Swiss leverage ratio is calculated as Swiss total capital, divided by period-end leverage exposure. The look-through BIS tier 1 leverage ratio and CET1 leverage ratio are calculated as look-through BIS tier 1 capital and CET1 capital, respectively, divided by end-period leverage exposure. November

3 Credit Suisse overview Founded ,720 employees from over 150 nations in about 50 countries We aim to be a leading wealth manager with strong investment banking capabilities Leading global wealth manager Specialist investment banking capabilities Strengths Strong presence in home market of Switzerland Well positioned to capture growth in emerging markets Strategy Position ourselves as the Bank for Entrepreneurs by leveraging our strengths in wealth management and investment banking that we believe will provide us with key competitive advantages to succeed in these markets. Seek to follow a balanced approach to wealth management aiming to capitalize on both the large pool of wealth within mature markets as well as the significant growth in wealth in Asia Pacific and other emerging markets. Expand our position in Switzerland with a specific focus on becoming the Bank for Entrepreneurs and plan to further expand our strong position with Swiss private, corporate and institutional clients as well as take advantage of opportunities arising from consolidation. Three regionally focused divisions, two divisions specializing in investment banking and one for businesses and positions that do not fit our strategy and which we will wind down over time Structure Swiss Universal Bank International Wealth Management Asia Pacific Investment Banking & Capital Markets Global Markets Strategic Resolution Unit Picture: Credit Suisse head office at Paradeplatz in Zurich, Switzerland November

4 Credit Suisse Group: key metrics Short- Longterm term Outlook Moody s P-1 A1 S&P A-1 A Fitch Ratings F1 Senior Credit Ratings 1 Credit Suisse AG (the Bank) A Stable Stable Stable Financial Performance In CHF bn 9M Net revenues Pre-tax income/(loss) 1.7 (2.3) (2.4) 3.6 Adjusted pre-tax income Net income/(loss) attributable to shareholders 1.1 (2.7) (2.9) 1.9 Return on equity attributable to shareholders 4% (6)% (7)% 4% Net new assets Assets under management 1,345 1,251 1,214 1,369 Total assets Net loans Capital ratios Basel 3 look-through 3Q CET1 ratio 13.2% 11.5% 11.4% 10.1% CET1 leverage ratio 3.8% 3.2% 3.3% 2.5% Tier 1 leverage ratio 5.2% 4.4% 4.5% 3.5% A balanced business portfolio Swiss Universal Bank International Wealth Management Asia Pacific Global Markets Investment Banking & Capital Markets CC & SRU 7% 6% 42% 2016 adjusted pre-tax income 2 19% 26% 4% 7% 27% 46,720 employees as of 3Q17 25% 22% 15% 1,850 3,570 relationship managers 590 as of 3Q17 o/w 1,300 PC o/w 550 C&IC 1,130 Note: Adjusted results are non-gaap financial measures. A reconciliation to reported results is included in the Appendix 1 Relates to our senior unsecured debt and are subject to change without notice. Latest rating action on December 13, Excluding Corporate Center and SRU November

5 Swiss Universal Bank Strengthen position in our domestic market The Swiss Universal Bank division offers comprehensive advice and a wide range of financial solutions to private, corporate and institutional clients primarily domiciled in our home market Switzerland, which offers attractive growth opportunities and where we can build on a strong market position across our key businesses. Our Private Clients business has a leading franchise in our Swiss home market and serves ultrahigh-net-worth individuals, high-net-worth individuals, affluent and retail clients. Our Corporate & Institutional Clients business serves large corporate clients, small and medium-sized enterprises, institutional clients, external asset managers and financial institutions. 12,600 1,850 Employees Relationship Managers Key Priorities Financial Performance Private Clients Corporate & Institutional Clients Value proposition Seek to consistently deliver the best value proposition for our client segments: private & wealth management clients, premium clients, corporate clients and institutional clients. Business model Complement simple, low-risk business model (focus on Swissdomiciled clients) with international, best-in-class investment banking and asset management capabilities Brand Be recognized as THE Bank for Entrepreneurs in Switzerland Efficiency & Returns Reduce management layers to drive faster decisions, optimize processes and eliminate duplication Produce a consistently strong return on regulatory capital, in excess of our cost of capital All information for or as of end 3Q17, as applicable, unless noted otherwise Net Revenues in CHF bn % 41% 56% 44% Net New Assets in CHF bn % 43% 2.6 Pre-tax income in CHF bn % % 42% 54% 44% 47% 48% 58% 46% 56% (9.0) Assets under Management CHF 206 bn 3Q17 CHF 553 bn CHF 347 bn November

6 International Wealth Management Relentless focus on clients The International Wealth Management division through its Private Banking business offers comprehensive advisory services and tailored investment and financing solutions to wealthy private clients and external asset managers in Europe, the Middle East, Africa and Latin America, utilizing comprehensive access to the broad spectrum of Credit Suisse s global resources and capabilities as well as a wide range of proprietary and third-party products and services. Our Asset Management business offers investment solutions and services globally to a broad range of clients, including pension funds, governments, foundations and endowments, corporations and individuals. 10,110 Employees 1,130 Relationship Managers Key Priorities Financial Performance Private Banking Asset Management Deliver client value Holistic client coverage Leverage investment and research capabilities Invest in additional resources and broaden lending activities to address clients sophisticated financing needs Enhance client proximity Grow sales force Expand hub and spokes model Increase client time Simplify and de-layer organization to bring decision-making closer to point of advice Invest in technology and automation to increase client face time All information for or as of end 3Q17, as applicable, unless noted otherwise Net Revenues in CHF bn % 33% 71% 29% Net New Assets in CHF bn % 28% % 28% 31.8 Pre-tax income in CHF bn % 33% % 1.1 Assets under Management CHF 355 bn 3Q17 CHF 732 bn 75% % CHF 377 bn November

7 Asia Pacific The Trusted Entrepreneurs Bank In the Asia Pacific division, our wealth management, financing and underwriting and advisory teams work closely together to deliver integrated advisory services and solutions to our target ultra-high-net-worth, entrepreneur, and corporate clients. Our Wealth Management & Connected business combines our activities in wealth management with our financing, underwriting and advisory activities. Our Markets business represents our equities and fixed income trading business in Asia Pacific, which supports our wealth management activities, but also deals extensively with a broader range of institutional clients. 7, Employees Relationship Managers Key Priorities Financial Performance Wealth Management & Connected Markets Focus on UHNWI Deliver client critical equities & financing capabilities Continue to deliver new investment products and services from our investment banking platform Prudently build out quality credit and equity strategic financing, while remaining mindful of market volatility Grow broad base of business profitability Continue to grow existing business franchises where we have deep client relationships and strong, profitable market positions Grow recurring fee-income base by leveraging integrated, advisory-led model Adjust business model for new market entry or business acquisition to drive incremental growth Net Revenues in CHF bn % 52% % 61% Markets revenues in CHF bn Fixed Income sales and trading 31% CHF 1.7 bn 53% 47% Pre-tax income in CHF bn % % 67% 46% 145% 103% 35% 33% Equity sales and trading 69% Private Banking 1 Assets In CHF bn Assets under Management Net New Assets All information for or as of end 3Q17, as applicable, unless noted otherwise 1 APAC PB within WM&C November

8 Global Markets Connectivity with the Group The Global Markets division offers a broad range of financial products and services to client-driven businesses and also supports Credit Suisse s global wealth management businesses and their clients. Our suite of products and services includes global securities sales, trading and execution, prime brokerage and comprehensive investment research. Our clients include financial institutions, corporations, governments, institutional investors, such as pension funds and hedge funds and private individuals around the world. 11,760 Employees Key Priorities Financial Performance Maintain strong client franchise and enhance collaboration across Credit Suisse divisions Maintain and defend leading market positions across equities and fixed income Increase collaboration with institutional, corporate and wealth management clients to grow revenues Enhance product offerings into developed Europe and emerging markets Increase operating leverage and profitability Continue ongoing cost-saving initiatives by increasing efficiencies from consolidating solutions platform and eliminating duplication across functions Ambitions to generate USD 6bn+ revenues with an adjusted cost base of < USD 4.8bn while generating over 10% adjusted return on regulatory capital Drive the CS strategy of a global wealth manager with strong Investment Banking capabilities Net Revenues in CHF bn, excluding other revenues 1 Underwriting Equity sales and trading Fixed income sales and trading Risk-Weighted Assets in USD bn Q17 Note: Adjusted results are non-gaap financial measures. See appendix (notes) All information for or as of end 3Q17, as applicable, unless noted otherwise 1 Other revenues of CHF (236) mn, CHF (207) mn, CHF (216) mn and CHF (160) mn in 2014, 2015, 2016 and 9M17, respectively 37% 48% 39% 48% % 13% 17% 38% 45% % 30% 52% Leverage Exposure in USD bn Q17 November

9 Investment Banking & Capital Markets The Investment Banking & Capital Markets division offers a broad range of investment banking services to corporations, financial institutions, financial sponsors and ultra-high-net-worth individuals and sovereign clients. Our range of products and services includes advisory services related to mergers and acquisitions, divestitures, takeover defense mandates, business restructurings and spin-offs. The division also engages in debt and equity underwriting of public securities offerings and private placements. 3,260 Employees Key Priorities Financial Performance Optimize client coverage footprint to increase share in M&A and ECM while maintaining our leading leveraged finance franchise Targeted plans for investment grade corporates, non-investment grade corporates and financial sponsors Globally-coordinated EM coverage effort Grow the UHNWI offering established in 2016 Collaborate across divisions and regions to deliver seamless solutions to clients Improve profitability with a mix of revenue growth, increased operating efficiencies and disciplined capital management Deliver returns in excess of cost of capital: target 15-20% adjusted return on regulatory capital by 2018 Net Revenues in CHF bn, excluding other revenues 1 Equity Underwriting Debt Underwriting Advisory and other fees % 29% 42% 39% % 19% 15% 45% 40% % 48% 35% Risk-Weighted Assets in USD bn Q17 Leverage Exposure in USD bn Q17 Note: Adjusted results are non-gaap financial measures. See appendix (notes) All information for or as of end 3Q17, as applicable, unless noted otherwise 1 Other revenues of CHF (33) mn, CHF (146) mn, CHF (123) mn and CHF (44) mn in 2014, 2015, 2016 and 9M17, respectively November

10 Executive Board Business divisions James L. Amine CEO Investment Banking & Capital Markets Thomas P. Gottstein CEO Swiss Universal Bank Iqbal Khan CEO International Wealth Management Brian Chin CEO Global Markets Helman Sitohang CEO Asia Pacific Tidjane Thiam Chief Executive Officer Corporate Functions Pierre-Olivier Bouée Chief Operating Officer Romeo Cerutti General Counsel Peter Goerke Head of Human Resources, Communications & Branding David R. Mathers Chief Financial Officer Joachim Oechslin Chief Risk Officer Lara J. Warner Chief Compliance & Regulatory Affairs Officer November

11 Board of Directors Urs Rohner Chairman, Chairman of the Chairman's and Governance Committee Iris Bohnet Andreas Gottschling Alexander Gut Andreas N. Koopmann Seraina (Maag) Macia Kai S. Nargolwala Chairman of the Compensation Committee Joaquin J. Ribeiro Severin Schwan Vice-Chair and Lead Independent Director Richard E. Thornburgh Vice-Chair and Chairman of the Risk Committee John Tiner Chairman of the Audit Committee Alexandre Zeller Members of the: Chairman s and Governance Committee Compensation Committee Audit Committee Risk Committee November

12 Corporate Responsibility at Credit Suisse: our responsible approach to business is a key factor in determining our long-term success Responsibility in Banking CHF 19,684 mn amount of assets have been invested according to our sustainability criteria 89% of our private clients in Switzerland are satisfied with our services Responsibility in Society CHF 159 bn is Credit Suisse s volume of outstanding loans in Switzerland 18,554 of our employees around the world volunteered their time to help charitable causes Responsibility as an Employer Approximately 1,390 benefited from a structured educational program 70,600 days of classroom training were delivered Responsibility for the Environment 190,422 hours of desktop videoconferencing were used, helping to reduce our CO 2 emissions 8,700 hours of training on environmental management, health and safety were provided to employees All information for or as of year-end 2016, as applicable, unless otherwise noted November

13 Credit Suisse with a diverse international shareholder base Shareholder Base 1 As of end 2Q17 Significant Shareholders 2 Private investors Other investors 5% Institutional investors 10% 85% 8% 48% 18% 11% 15% Switzerland Europe United Kingdom & Ireland North America Other Share ownership Harris Associates L.P % Norges Bank 5.1% Qatar Holding LLC 5.0% Olayan Group 4.9% BlackRock, Inc. 4.2% Share price development from 2009 through 3Q17 4 Credit Suisse shares are listed on the SIX Swiss Exchange and on the New York Stock Exchange in the form of American Depositary Shares In CHF Credit Suisse (CSGN VX) EURO STOXX Banks index (rebased as of January 1, 2009) - Dec Dec Dec Dec Dec Dec Dec Dec Dec Source: IPREO 2 Share ownership of at least 3% as per latest available notification to the SIX Swiss Exchange on September 2, This position includes the reportable position of Harris Associates Investment Trust (5.01% shares), as published by SIX on June 28, Through September 30, One American Depositary Share represents one common share November

14 Appendix

15 Adjusted results are non-gaap financial measures that exclude goodwill impairment and certain other revenues and expenses included in our reported results. Management believes that adjusted results provide a useful presentation of our operating results for purposes of assessing our Group and divisional performance consistently over time, on a basis that excludes items that management does not consider representative of our underlying performance. Provided below is a reconciliation of our adjusted results to the most directly comparable US GAAP measures. Reconciliation of adjustment items (1/2) CS Group in CHF mn SRU in CHF mn Corp. Ctr. in CHF mn 9M17 9M M17 9M M17 9M Net revenues reported 15,711 15,142 20,323 23,797 26,242 (735) (1,069) (1,271) 511 1, Fair value on own debt (298) (543) (298) (543) Real estate gains - (346) (424) (95) (414) - - (4) (Gains)/losses on business sales (15) (34) (101) (38) Net revenues adjusted 15,696 14,852 19,957 23,370 25,184 (773) (1,065) (1,269) 511 1, Provision for credit losses (1) (1) (1) 1 Total operating expenses reported 13,892 15,028 22,337 25,895 22, ,712 4,377 3,026 4, Goodwill impairment (3,797) Restructuring expenses (318) (491) (540) (355) - (39) (120) (121) (156) - (12) - (7) - - Major litigation provisions (238) (306) (2,707) (820) (2,436) (179) (318) (2,693) (290) (2,325) Total operating expenses adjusted 13,336 14,231 19,090 20,923 19, ,274 1,563 2,580 2, Pre-tax income/(loss) reported 1,652 (63) (2,266) (2,422) 3,627 (1,680) (2,864) (5,759) (2,652) (3,107) (471) (409) (687) (300) 25 Total adjustments ,881 4,545 1, , , (298) (543) Pre-tax income/(loss) adjusted 2, ,123 5,005 (1,500) (2,422) (2,943) (2,206) (782) (436) (357) (628) (598) (518) SUB in CHF mn IWM in CHF mn APAC in CHF mn 9M17 9M M17 9M M17 9M Net revenues reported 4,078 4,360 5,759 5,721 5,912 3,747 3,399 4,698 4,552 4,942 2,619 2,735 3,597 3,839 3,335 Fair value on own debt Real estate gains - (346) (366) (95) (414) - - (54) (Gains)/losses on business sales (23) (24) (11) (77) Net revenues adjusted 4,078 4,014 5,393 5,603 5,474 3,747 3,399 4,644 4,541 4,865 2,619 2,735 3,597 3,839 3,335 Provision for credit losses Total operating expenses reported 2,686 2,672 3,655 3,908 3,794 2,723 2,595 3,557 3,824 3,670 2,058 2,098 2,846 3,427 2,395 Goodwill impairment (756) - Restructuring expenses (61) (63) (60) (42) - (59) (38) (54) (36) - (40) (34) (53) (3) - Major litigation provisions (42) - (19) (25) - (17) (268) (51) (6) - Total operating expenses adjusted 2,583 2,609 3,576 3,841 3,794 2,647 2,576 3,515 3,520 3,619 2,018 2,064 2,793 2,662 2,395 Pre-tax income/(loss) reported 1,332 1,643 2,025 1,675 2,024 1, , , Total adjustments 103 (283) (287) (51) (438) (12) 293 (26) Pre-tax income/(loss) adjusted 1,435 1,360 1,738 1,624 1,586 1, ,109 1,016 1, , November

16 Adjusted results are non-gaap financial measures that exclude goodwill impairment and certain other revenues and expenses included in our reported results. Management believes that adjusted results provide a useful presentation of our operating results for purposes of assessing our Group and divisional performance consistently over time, on a basis that excludes items that management does not consider representative of our underlying performance. Provided below is a reconciliation of our adjusted results to the most directly comparable US GAAP measures. Reconciliation of adjustment items (2/2) GM in CHF mn IBCM in CHF mn 9M17 9M M17 9M Net revenues 4,388 4,232 5,497 6,826 7,426 1,574 1,398 1,972 1,787 2,109 Provision for credit losses 23 1 (3) (1) Total operating expenses reported 3,720 4,188 5,452 8,747 5,405 1,281 1,266 1,691 2,101 1,599 Goodwill impairment (2,661) (380) - Restructuring expenses (79) (202) (217) (96) - (28) (34) (28) (22) - Major litigation provisions - (7) (7) (231) (60) Total operating expenses adjusted 3,641 3,979 5,228 5,759 5,345 1,253 1,232 1,663 1,699 1,599 Pre-tax income/(loss) reported (1,931) 2, (314) 511 Total adjustments , Pre-tax income/(loss) adjusted ,057 2, Group in CHF mn Total operating expenses reported 22,337 25,895 Goodwill impairment - (3,797) Restructuring expenses (540) (355) Major litigation provisions (2,707) (820) Debit valuation adjustments (DVA) - - Certain accounting changes - - Total operating expenses adjusted 19,090 20,923 FX adjustment FX neutral total operating expenses adjusted 19,382 21,242 July

17 Notes General notes Throughout the presentation rounding differences may occur Unless otherwise noted, all CET1 ratio, Tier-1 leverage ratio, risk-weighted assets and leverage exposure figures shown in this presentation are as of the end of the respective period and on a look-through basis Specific notes * Adjusted operating expenses at constant FX rates and adjusted non-compensation operating expenses at constant FX rates include adjustments as made in all our disclosures for restructuring expenses, major litigation expenses and a goodwill impairment taken in 4Q15 as well as adjustments for certain accounting changes (which had not been in place at the launch of the cost savings program), debit valuation adjustments (DVA) related volatility and for FX, applying the following main currency exchange rates for 1Q15: USD/CHF , EUR/CHF , GBP/CHF , 2Q15: USD/CHF , EUR/CHF , GBP/CHF , 3Q15: USD/CHF , EUR/CHF , GBP/CHF , 4Q15: USD/CHF , EUR/CHF , GBP/CHF , 1Q16: USD/CHF , EUR/CHF , GBP/CHF , 2Q16: USD/CHF , EUR/CHF , GBP/CHF , 3Q16: USD/CHF , EUR/CHF , GBP/CHF , 4Q16: USD/CHF , EUR/CHF , GBP/CHF , 1Q17: USD/CHF , EUR/CHF , GBP/CHF , 2Q17: USD/CHF , EUR/CHF , GBP/CHF , 3Q17: USD/CHF , EUR/CHF , GBP/CHF These currency exchange rates are unweighted, i.e. a straight line average of monthly rates. We apply this calculation consistently for the periods under review. Adjusted non-compensation expenses are adjusted operating expenses excluding compensation and benefits. To calculate adjusted non-compensation expenses at constant FX rates, we subtract compensation and benefits (adjusted at constant FX rates in the manner described above) from adjusted operating expenses at constant FX rates. Regulatory capital is calculated as the worst of 10% of RWA and 3.5% of leverage exposure. Return on regulatory capital is calculated using (adjusted) income after tax and assumes a tax rate of 30% and capital allocated based on the worst of 10% of average RWA and 3.5% of average leverage exposure. For the Markets business within the APAC division and for the Global Markets and Investment Banking & Capital Markets divisions, return on regulatory capital is based on US dollar denominated numbers. Adjusted return on regulatory capital is calculated using adjusted results, applying the same methodology to calculate return on regulatory capital. Abbreviations AM = Asset Management; APAC = Asia Pacific; BIS = Bank for International Settlements; bn = billion; CET1 = common equity tier 1; CHF = Swiss franc; C&IC = Corporate & Institutional Clients; Corp. Ctr./CC = Corporate Center; ECM = Equity Capital Markets; EM = Emerging Markets; FX = foreign exchange; GM = Global Markets; IBCM = Investment Banking & Capital Markets; IWM = International Wealth Management; M&A = mergers & acquisitions mn = million; PB = Private Banking; PC = Private Clients; RoRC = return on regulatory capital; RWA= risk-weighted assets; SRU = Strategic Resolution Unit; SUB = Swiss Universal Bank; (U)HNWI = (Ultra) High Net Worth Individuals; USD = US dollar; WM&C = Wealth Management & Connected

18 November 2017

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