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1 > Business development in the first nine months of 20 Dr. Christian Diekmann, CFO Frankfurt/Main, 24 October 20

2 > After nine months: profit target confirmed Profitability Profit target of 85m 90m confirmed Pre-tax profit of 72.8m; down 7% on previous year Earnings of 246.0m; fall of 2.8m Expenses of 173.1m; rise of 3.0m Growth Number of customers and assets increased 2.74 million customers with assets of 47.9bn 2k more customers 3.8bn net fund inflows Appeal of current account enhanced B2C complus: new functions for current account and Visa cards Fit for the future : progress in all strategic focal areas Agenda 2

3 > Pre-tax profit of over 70m after first 9 months in m, comdirect group Pre-tax profit 9M/: M/: 72.8 Income B2C 2.3 Administrative expenses B2C B2C Q4 Q1 Q2 Q4 Q1 Q2 Includes interest payment on tax refund of ~ 9m 3

4 > Profit target for 20 unchanged at 85m to 90m in m, comdirect group Pre-tax profit Includes interest payment on tax refund of ~ 9m Profit target 20: 85m > 85,0 90m

5 > Income on a par with previous year in m, comdirect group Income 9M/: M/: Net commission income B2C Net interest income (after provisions) B2C Orders* B2C (m) ø 3M-Euribor (%) Q Q Q Other income Q4 Q1 Q * Executed orders

6 > Other administrative expenses the main factor in development of administrative expenses in m, comdirect group Administrative expenses 9M/: M/: Personnel expenses Other administrative expenses B2C Depreciation Q4 Q1 Q Q4 Q1 Q2 6

7 > After nine months: profit target confirmed Profitability Profit target of 85m 90m confirmed Pre-tax profit of 72.8m; down 7% on previous year Earnings of 246.0m; fall of 2.8m Expenses of 173.1m; rise of 3.0m Number of customers and assets increased 2.74 million customers with assets of 47.9bn 2k more customers 3.8bn net fund inflows Growth Agenda Appeal of current account enhanced B2C complus: new functions for current account and Visa cards Fit for the future : progress in all strategic focal areas 7

8 > Dynamic B2C growth dominated by current account in 000 Customers 2,523 2,631 2,710 2,722 2,742 Custody accounts 1,685 1,683 1,7 1,708 1,706 B2C 910 (-5) 775 (+9) 900 (-10) 784 (+9) 923 (+23) 788 (+4) 915 (-8) 793 (+5) 907 (-8) 800 (+7) (-6) 998 (+85) 1,065 (+67) 1,057 (-8) 1,050 (-7) Current accounts (+27) (+30) (+31) (+28) (+36) B2C 1,610 (+17) 1,632 (+22) 1,644 (+) 1,664 (+20) 1,693 (+29) Tagesgeld PLUS accounts 1,208 1,236 1,258 1,283 1, (+23) (+28) (+22) (+25) (+33) Q4 Q1 Q2 Q4 Q1 Q2 B2C: 191k new accounts/custody accounts in 9M/20 8

9 > Further net fund inflow in bn Assets under custody Portfolio volume B2C B2C Deposit volume B2C Q4 Q1 Q2 Q4 Q1 Q2 DAX* 5,502 5,898 6,947 6,416 7,216 Group: 3.8bn net fund inflow in 9M/20 9 * Index level as of quarter end

10 > After nine months: profit target confirmed Profitability Profit target of 85m 90m confirmed Pre-tax profit of 72.8m; down 7% on previous year Earnings of 246.0m; fall of 2.8m Expenses of 173.1m; rise of 3.0m Growth Number of customers and assets increased 2.74 million customers with assets of 47.9bn 2k more customers 3.8bn net fund inflows Agenda Appeal of current account enhanced B2C complus: new functions for current account and Visa cards Fit for the future : progress in all strategic focal areas 10

11 > Current account and card the focus of further development in Focal areas Attractive range of products and services Main levers More customers through new and further-developed banking products More traders through expansion of broker functionalities Current highlights Visa PayWave Direct and individual customer contact Increased customer satisfaction more assets under custody through new and further-developed offerings Increased multi-product use through more campaigns Visa Shopping Card Modern and effective banking platform More cost advantages through efficiency programme Improved infrastructure through more website and more technology Giropay Independent and transparent advisory models More building finance Advisory model for investments Financing partners increased

12 > Progress in all focal areas Focal areas Current highlights Extension of product spectrum Broader scope of operations through product launches Extension of portfolio through asset management ebase Managed Depot custody account Expansion of services Increased customer satisfaction through additional service features Reduced burden on intermediaries through targeted product and service offerings Savings plan as life plan custody account Greater white label capability Enhanced appeal through partner-specific product variations Customer growth through attraction of strong partners White label account for asset managers

13 > comdirect remains on track Pre-tax profit: 72.8m Profit target of 85m to 90m for 20 confirmed Number of customers and assets increased: 2.74 million customers with assets of 47.9bn B2C and strategy programmes successful: range of products and services expanded 13

14 > Agenda NOTES 14

15 > Consolidated balance sheet in accordance with IFRS/IAS in m Assets Cash reserve Claims on banks 6,7 7,381 Claims on customers Financial investments 3,862 4,257 Fixed assets and intangible assets Other assets 9 21 Total assets,378,248 Liabilities Liabilities to customers 10,723,545 Provisions Other liabilities Equity - of which revaluation reserve Total liabilities,378,

16 > comdirect share AS OF: Shareholder structure (%) Price per share (Xetra/EUR) 8.86 Free float Commerzbank Q4 Q1 Q ISIN: Stock exchange segment: Index: Reuters/Bloomberg code: DE Prime Standard SDAX CDBG.DE/COM GR Closing quotation: Market capitalisation: ,096m Outstanding shares: 141,220,815 Ø daily turnover 9M/20 (No.) - Xetra: - Frankfurt: 37,322 3,835 16

17 > Financial calendar 20 and 2013 > 16 Feb Press/analysts conference, Frankfurt/Main > 27 Mar Annual report 20 > 25 Apr Quarterly report > 09 May Annual general meeting, Hamburg > 26 Jul Half-year report > 24 Oct Nine-month report > 19 Feb Press/analysts conference, Frankfurt/Main > 26 Mar Annual report 20 > 25 Apr Quarterly report > 16 May Annual general meeting, Hamburg > 24 Jul Half-year report > 23 Oct Nine-month report 17

18 > Investor Relations For further information, please contact: Dr. André Martens Tel +49 (0) 4106 / andre.martens@comdirect.de Tobias Vossberg Tel +49 (0) 4106 / tobias.vossberg@comdirect.de Fax +49 (0) 4106 /

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