Investor Presentation. March 2017

Transcription

1 Investor Presentation March 2017

2 Safe Harbor Statement Safe Harbor statement under Private Securities Litigation Reform Act of 1995: This presentation contains forward-looking statements, including statements concerning our financial guidance for the first quarter of 2017, expectations regarding our strategy of driving improved financial and operational performance, expectations regarding our ability to improve profitability, expense reductions and related charges, anticipated results relating to our new cloud architecture and our anticipated FedRAMP certification, new business initiatives and changes in product development; assumptions related to cost savings, product demand and operating efficiencies; and our belief that we are well positioned to build upon our momentum over time. The achievement of success in the matters covered by such forward-looking statements involves substantial risks, uncertainties and assumptions. If any such risks or uncertainties materialize or if any of the assumptions prove incorrect, our results or events could differ materially from the results expressed or implied by the forward-looking statements we make. The risk and uncertainties referred to above include, but are not limited to, risks associated with our limited operating history; expectations regarding the widespread adoption of social business platforms by enterprises; uncertainty regarding the market for social business platforms; changes in the competitive dynamics of our market; our ability to increase and predict new subscriptions; subscription renewal or upsell rates and the impact these rates may have on our future revenues; our ability to increase the pace at which we are able to add new customers, our reliance on our own controls and third-party service providers to host some of our products; the risk that our security measures could be breached and unauthorized access to customer data could be obtained; potential third party intellectual property infringement claims; and the price volatility of our common stock. More information about potential factors that could affect our business and financial results is contained in our quarterly reports on Form 10-Q, annual reports on Form 10-K and other filings that we make with the Securities and Exchange Commission. We do not intend and undertake no duty to release publicly any updates or revisions to any forward-looking statements contained herein. Page 2

3 Jive Software Jive is a leading provider of enterprise collaboration solutions, interactive intranets and customer engagement communities. Our products apply powerful technology that reduces the growing fragmentation problems resulting from the increased digital transformation of enterprise workplaces. With more than 30 million users worldwide and customers in virtually every industry, Jive helps employees, partners and customers work better together. Page 3

4 Investment Highlights 1. FY 16 revenue = $204.1M 2. Launched Realignment Plan in May 2016 to: Improve business execution Achieve financial goals Position company for growth long term 3. Achievements in Q2 16, Q3 16 and Q4 16: 3 sequential quarters of profitability based on non-gaap operating income Exceeded guidance across the board 4. Total addressable market estimated at ~$3.5B in 2017 Page 4

5 Overview Enterprise collaboration 101 Jive s Collaboration Hub Customers buy Jive to reduce digital fragmentation problems Plan, strategies and progress Q4 16 financial highlights Page 5

6 Enterprise Workplace Collaboration 101 Products increase organizational productivity through a combination of: Software technologies Collaborative processes Integrations with other enterprise systems Users can: Share knowledge Store and exchange files Create and jointly modify documents Work together on projects in real time within collaborative workspaces Page 6

7 Business Value Digital Transformation of Enterprise Workplaces Document Repositories 1. Basic 2. Extended Traditional Intranet or Portal 3. Basic Intranet 4. Extended Intranet 5. Intranet + Social-onthe-side Social Intranet or Enterprise Social Network 6. Basic Social Intranet 7. Extended Social Intranet 8. Basic Digital Workspace Digital Workspace 10. Digital Collaboration Hub 9. Extended Digital Workspace Document-centric People-centric Maturity Page 7

8 Business Value Digital Transformation of Enterprise Workplaces Where enterprises are today Document Repositories 1. Basic 2. Extended Traditional Intranet or Portal 3. Basic Intranet 4. Extended Intranet 5. Intranet + Social-onthe-side Social Intranet or Enterprise Social Network 6. Basic Social Intranet 7. Extended Social Intranet 8. Basic Digital Workspace Digital Workspace 10. Digital Collaboration Hub 9. Extended Digital Workspace Jive offers the market s only vendor agnostic Collaboration Hub Document-centric People-centric Maturity Page 8

9 Jive s Platform: Collaboration Hub Advantages: People quickly find information and expertise across the enterprise Unifies disconnected software investments People collaborate to get work done together more efficiently IT systems are connected: On a single platform On any device Page 9

10 Collaboration Hub Unifies Disconnected Software Investments Extends customers investment in other vendors products to connect people, information and systems in a single digital workplace that vastly improves the user experience Work becomes easier, more efficient and less costly Page 10

11 Jive s Product Solutions Interactive Intranet Customer Engagement Enterprise collaboration software that drives employee engagement, alignment and productivity Customer and partner communities that drive brand affinity, better services and lower costs Both Built on Jive s Collaboration Hub Page 11

12 Key Product Innovations Differentiate Jive Analytics Search Mobile Personalization Work Hub UI/UX RECOMMENDED CONTENT RECOMMENDED PLACES RECOMMENDED PEOPLE Page 12

13 Key Market Opportunity: The Problem Defined Enterprise Workplaces Face Increasing Digital Fragmentation Workforces are increasingly dispersed functionally and geographically As companies digitally transform, many have increasingly complicated patchworks of silo d systems, programs and apps that don t talk to each other. Makes it difficult to find data, documents and experts, and creates security concerns for IT teams Businesses need a single place for everyone inside and outside the organization to find and share knowledge and ideas Page 13

14 Key Market Opportunity: The Solution Jive Offers Jive s Collaboration Hub Reduces Digital Fragmentation Jive is the market s only single digital workspace to collaborate openly and securely across platforms, geographies, customers and partners Merges separate systems, programs and applications into one secure, seamless and vendor agnostic work environment Delivers the right content to the right people at the right time Page 14

15 Why Companies Buy Jive 1. Save hard costs and increase efficiency 2. Achieve softer business benefits such as strategic alignment 3. Drive revenue generation and quicken time to market All 3 reasons support Jive s ability to reduce fragmentation Page 15

16 Jive Recognized Across Industry Analyst Landscape Forrester Wave Enterprise Collaboration Platforms December 2016 Ovum Decision Matrix Enterprise Social Networking November 2016 Experton Group Social Business Vendor Benchmark 2017 October 2016 Aragon Research Globe Social Software September 2016 Lecko Enterprise Social Networking report, Vol 8 February 2016 * All reports published available upon request Magic Quadrant Social Software in the Workplace October 2015 Page 16

17 Jive is a Leader in Forrester s Wave The full report is available HERE The Forrester Wave is copyrighted by Forrester Research, Inc. Forrester and Forrester Wave are trademarks of Forrester Research, Inc. The Forrester Wave is a graphical representation of Forrester's call on a market and is plotted using a detailed spreadsheet with exposed scores, weightings, and comments. Forrester does not endorse any vendor, product, or service depicted in the Forrester Wave. Information is based on best available resources. Opinions reflect judgment at the time and are subject to change. Page 17

18 The Evolving Market Landscape Forrester s view Social Depth Platforms Lead Application Collaboration Collaborative Work Management Enterprise Collaboration Platforms Unified Communications Team Messaging Document Collaboration Team Collab Engineering/ Development Team Source: Seven New Buying Patterns Reshape the 2017 Enterprise Collaboration Market Craig Le Clair, Forrester Research March 2016 File Sync & Share Cloud Office Page 18

19 Summary: Jive s Opportunity Solve the growing problem of fragmentation Help customers save costs, achieve strategic alignment, drive revenue and quicken time to market Leverage Jive s differentiated value proposition as a Collaboration Hub in the evolving market landscape Estimated total addressable market for Jive s Interactive Intranet solution and Customer Engagement solution is ~$3.5 billion in 2017* *IDC: Worldwide Enterprise Social Networks and Online Communities Forecast and 2014 Vendor Shares - Jul 2015 Page 19

20 Realignment Plan Launched Realignment Plan in May 2016 to: Improve business execution Achieve financial goals Position company for growth long term Have made good progress on the Plan in 2016 Execution Excellence is the continued focus in 2017 Page 20

21 Focused Plan Strategies Sharpen go-to-market efforts Primary focus: Interactive Intranet solution Target enterprise businesses Leverage expertise: Tailored solutions for lines of business and verticals Customer Engagement solution Continue to strengthen cloud capabilities Balance investments for future growth while maintaining a disciplined cost structure to sustain non-gaap profitability Page 21

22 Continued Progress in Q4 16 Go-to-market Enhanced process to mine data for new business and upsell demand generation Elevated go-to-market plays to sell more product add-ons to targeted customers Delivered Jive 9, latest product version for hosted and on premise customers Sales force improved execution with new and improved structure FedRAMP certification process in process Laid groundwork to begin to transition cloud infrastructure to Amazon Web Services (AWS) to speed innovation and take cloud capabilities to the next level Achieved non-gaap operating profitability for the 3 rd sequential quarter Page 22

23 Representative Customers Technology Financial Telecom Healthcare Retail/Leisure/Media Government Page 23

24 Financials

25 Q4 16 and FY 16 Results In millions except per share data Metric Q4 16A Y/Y Change Q4 16 Guidance FY 16A Y/Y Change FY 16 Guidance Revenue $51.7 $1.5 $49.5 $50.5 $204.1 $8.3 $201.9 $202.9 Short-term billings* $65.5 9% 0% 5% $ % (2%) (1%) GAAP operating income/(loss) $0.6 $8.2 na ($13.8) $20.9 na Non-GAAP operating income* $5.1 $8.1 $2.0 $3.0 $8.5 $17.9 $5.4 $6.4 GAAP net income/ (loss) $0.9 $9.5 na ($14.0) $20.9 na Non-GAAP net income/ (loss) $5.4 $9.4 na $8.3 $19.1 na GAAP net income/ (loss) per diluted share Non-GAAP net income per diluted share* *See appendix for non-gaap reconciliation $0.01 $0.12 na ($0.18) $0.28 na $0.07 $0.12 $0.02 $0.04 $0.10 $0.25 $0.06 $0.07 Page 25

26 Financial Metrics In millions Metric: Q4 16 Q3 16 Q4 15 Cash, cash equivalents and marketable securities $109.2 $102.5 $112.7 Free cash flow* $8.6 $(5.1) $(5.9) Total deferred revenue $139.9 $122.4 $148.2 Short-term deferred revenue $127.6 $113.8 $131.9 Long-term deferred revenue $12.3 $8.7 $16.4 Totals may not foot due to rounding *See appendix for non-gaap reconciliation Page 26

27 Revenue $ in millions $41.0 $43.4 $46.6 $47.7 $47.1 $48.6 $49.9 $50.2 $50.7 $51.0 $50.7 $51.7 Q1'14 Q2'14 Q3'14 Q4'14 Q1'15 Q2'15 Q3'15 Q4'15 Q1'16 Q2'16 Q3'16 Q4'16 Page 27

28 Non-GAAP Income/Loss from Operations* $ in millions $3.8 $5.1 $1.8 ($6.1) ($4.4) ($2.7) ($4.1) ($2.2) ($2.1) ($2.2) ($2.9) ($2.3) Q1'14 Q2'14 Q3'14 Q4'14 Q1'15 Q2'15 Q3'15 Q4'15 Q1'16 Q2'16 Q3'16 Q4'16 *See appendix for non-gaap reconciliation Page 28

29 Non-GAAP Operating Margin * 8% 10% 4% -6% -5% -4% -4% -6% -4% -10% -9% -15% Q1'14 Q2'14 Q3'14 Q4'14 Q1'15 Q2'15 Q3'15 Q4'15 Q1'16 Q2'16 Q3'16 Q4'16 *See appendix for non-gaap reconciliation Page 29

30 Non-GAAP Earnings/Loss per Share* $0.05 $0.07 $0.02 -$0.04 -$0.03 -$0.03 -$0.03 -$0.05 -$0.04 -$0.07 -$0.07 -$0.09 Q1'14 Q2'14 Q3'14 Q4'14 Q1'15 Q2'15 Q3'15 Q4'15 Q1'16 Q2'16 Q3'16 Q4'16 *See appendix for non-gaap reconciliation Page 30

31 Appendix

32 Income Statement As presented in the Q4 16 earnings announcement JIVE SOFTWARE, INC. Consolidated Statements of Operations (In thousands, except per share amounts) (Unaudited) For the Three Months Ended For the Twelve Months Ended December 31, December 31, Revenues: Product $ 47,583 $ 46,544 $ 187,313 $ 180,172 Professional services 4,112 3,607 16,781 15,621 Total revenues 51,695 50, , ,793 Cost of revenues: Product 11,597 13,186 48,217 49,816 Professional services 3,958 5,466 19,195 22,378 Total cost of revenues 15,555 18,652 67,412 72,194 Gross profit 36,140 31, , ,599 Operating expenses: Research and development 11,204 12,081 45,769 52,818 Sales and marketing 17,633 20,688 74,654 78,684 General and administrative 6,617 6,288 25,913 26,708 Restructuring 74-4,103 - Total operating expenses 35,528 39, , ,210 Income (loss) from operations 612 (7,558) (13,757) (34,611) Other income (expense), net: Interest income Interest expense (14) (22) (130) (171) Other, net 379 (133) Total other income (expense), net 519 (70) 1,016 1,009 Income (loss) before provision for income taxes 1,131 (7,628) (12,741) (33,602) Provision for income taxes ,223 1,251 Net income (loss) $ 915 $ (8,549) $ (13,964) $ (34,853) Basic net income (loss) per share $ 0.01 $ (0.11) $ (0.18) $ (0.46) Diluted net income (loss) per share $ 0.01 $ (0.11) $ (0.18) $ (0.46) Weighted average shares outstanding Basic 78,436 76,093 77,494 75,217 Diluted 80,789 76,093 77,494 75,217 Page 32

33 Balance Sheet As presented in the Q4 16 earnings announcement JIVE SOFTWARE, INC. Consolidated Balance Sheets (In thousands) (Unaudited) December 31, December 31, Assets Current assets: Cash and cash equivalents $ 29,560 $ 9,870 Short-term marketable securities 79,656 96,410 Accounts receivable 57,386 54,090 Prepaid expenses and other current assets 16,438 13,135 Total current assets 183, ,505 Marketable securities, noncurrent - 6,429 Property and equipment 9,583 12,747 Goodwill 29,753 29,753 Intangible assets 1,967 4,546 Other assets 4,537 8,165 Total assets $ 228,880 $ 235,145 Liabilities and Stockholders' Equity Current liabilities: Accounts payable $ 2,233 $ 3,684 Accrued payroll and related liabilities 12,312 6,954 Other accrued liabilities 7,055 7,842 Deferred revenue, current 127, ,850 Term debt, current 600 2,400 Total current liabilities 149, ,730 Deferred revenue, less current portion 12,285 16,392 Term debt, less current portion - 1,200 Other long-term liabilities 2,678 2,682 Total liabilities 164, ,004 Stockholders' Equity: Common stock 7 7 Less treasury stock at cost (3,352) (3,352) Additional paid-in capital 400, ,164 Accumulated deficit (332,501) (318,537) Accumulated other comprehensive loss (751) (141) Total stockholders' equity 64,143 62,141 Total liabilities and stockholders' equity $ 228,880 $ 235,145 Page 33

34 Cash Flow Statement As presented in the Q4 16 earnings announcement JIVE SOFTWARE, INC. Consolidated Statements of Cash Flows (In thousands) (Unaudited) Three Months Ended Twelve Months Ended December 31, December 31, Cash flows from operating activities: Net income (loss) $ 915 $ (8,549) $ (13,964) $ (34,853) Adjustments to reconcile net income (loss) to net cash provided by (used in) operating activities: Depreciation and amortization 3,132 3,734 12,663 15,605 Stock-based compensation 4,003 3,525 15,602 20,290 Change in deferred taxes Non-recurring gain (1,107) Other (71) Decrease (increase) in: Accounts receivable, net (18,021) (7,053) (3,296) 12,639 Prepaid expenses and other assets (2,360) 357 (2,559) (307) Increase (decrease) in: Accounts payable 42 (3,620) (1,702) 535 Accrued payroll and related liabilities 4,149 1,079 6, Other accrued liabilities 994 (1,059) (592) (1,266) Deferred revenue 17,415 6,968 (8,383) (12,297) Other long-term liabilities (411) 33 (407) 315 Net cash provided by (used in) operating activities 9,812 (4,239) 4, Cash flows from investing activities: Payments for purchase of property and equipment (1,072) (1,667) (3,114) (6,450) Purchases of marketable securities (24,790) (51,869) (84,933) (133,314) Sales of marketable securities 9,299 7,480 10,300 25,383 Maturities of marketable securities 31,000 43,216 97, ,317 Net cash provided by (used in) investing activities 14,437 (2,840) 19,351 (10,064) Cash flows from financing activities: Proceeds from exercise of stock options ,345 Taxes paid related to net share settlement of equity awards (336) (269) (984) (1,058) Capital lease payments (130) - (210) - Repayments of term loans (1,200) (600) (3,000) (2,400) Non-recurring gain ,107 Net cash used in financing activities (1,636) (597) (3,846) (1,006) Net increase (decrease) in cash and cash equivalents 22,613 (7,676) 19,791 (10,775) Effect of exchange rate changes (115) 95 (101) 51 Cash and cash equivalents, beginning of period 7,062 17,451 9,870 20,594 Cash and cash equivalents, end of period $ 29,560 $ 9,870 $ 29,560 $ 9,870 Page 34

35 Non-GAAP Reconciliation As presented in Q4 16 earnings announcement. Includes non-gaap reconciliation for Q4 16 and Q4 15 Three Months Ended December 31, Twelve Months Ended December 31, Gross profit, as reported $ 36,140 $ 31,499 $ 136,682 $ 123,599 Stock-based compensation ,162 3,029 Amortization related to acquisitions ,372 3,694 Gross profit, non-gaap $ 37,032 $ 33,046 $ 141,216 $ 130,322 Gross margin, non-gaap 72% 66% 69% 67% Three Months Ended December 31, Twelve Months Ended December 31, JIVE SOFTWARE, INC. Reconciliation of Non-GAAP Information (In thousands, except per share data) (Unaudited) Three Months Ended December 31, Twelve Months Ended December 31, Net income (loss), as reported $ 915 $ (8,549) $ (13,964) $ (34,853) Stock-based compensation 4,011 3,536 15,583 20,305 Amortization related to acquisitions 418 1,079 2,579 4,902 Restructuring 74-4,103 - Non-recurring gain (1,107) Net income (loss), non-gaap $ 5,418 $ (3,934) $ 8,301 $ (10,753) Research and development, as reported $ 11,204 $ 12,081 $ 45,769 $ 52,818 Stock-based compensation 990 1,081 3,809 7,078 Amortization related to acquisitions Research and development, non-gaap $ 10,214 $ 10,946 $ 41,908 $ 45,039 As percentage of total revenues, non-gaap 20% 22% 21% 23% Three Months Ended December 31, Twelve Months Ended December 31, Sales and marketing, as reported $ 17,633 $ 20,688 $ 74,654 $ 78,684 Stock-based compensation ,373 3,775 Amortization related to acquisitions Sales and marketing, non-gaap $ 16,770 $ 19,752 $ 71,126 $ 74,402 As percentage of total revenues, non-gaap 32% 39% 35% 38% Three Months Ended December 31, Twelve Months Ended December 31, General and administrative, as reported $ 6,617 $ 6,288 $ 25,913 $ 26,708 Stock-based compensation 1, ,239 6,423 General and administrative, non-gaap $ 4,933 $ 5,291 $ 19,674 $ 20,285 As percentage of total revenues, non-gaap 10% 11% 10% 10% Three Months Ended December 31, Twelve Months Ended December 31, (7,558) (13,757) (34,611) Income (loss) from operations, as reported 612 $ $ Stock-based compensation 4,011 3,536 15,583 20,305 Amortization related to acquisitions 418 1,079 2,579 4,902 Restructuring 74-4,103 - Income (loss) from operations, non-gaap $ 5,115 $ (2,943) $ 8,508 $ (9,404) As percentage of total revenues, non-gaap 10% (6)% 4% (5)% Three Months Ended December 31, Twelve Months Ended December 31, Income (loss) before provision for income taxes, as reported $ 1,131 $ (7,628) $ (12,741) $ (33,602) Stock-based compensation 4,011 3,536 15,583 20,305 Amortization related to acquisitions 418 1,079 2,579 4,902 Restructuring 74-4,103 - Non-recurring gain (1,107) Income (loss) before provision for income taxes, non-gaap $ 5,634 $ (3,013) $ 9,524 $ (9,502) Three Months Ended December 31, Twelve Months Ended December 31, GAAP weighted average diluted shares 78,436 76,093 77,494 75,217 Dilutive equity awards included in non-gaap earnings per share 2,353-2,203 - Non-GAAP weighted average diluted shares 80,789 76,093 79,697 75,217 Three Months December 31, Twelve Months December 31, Ended Ended Diluted net income (loss) per share, as reported $ 0.01 $ (0.11) $ (0.18) $ (0.46) Stock-based compensation Amortization related to acquisitions Restructuring Non-recurring gain (0.01) Diluted net income (loss) per share, non-gaap (1) $ 0.07 $ (0.05) $ 0.10 $ (0.14) Three Months Ended December 31, Twelve Months Ended December 31, Total revenues $ 51,695 $ 50,151 $ 204,094 $ 195,793 Deferred revenue, current, end of period 127, , , ,850 Deferred revenue, current, beginning of period (113,775) (121,752) (131,850) (128,592) Short-term billings $ 65,494 $ 60,249 $ 199,818 $ 199,051 Three Months Ended December 31, Twelve Months Ended December 31, Total revenues $ 51,695 $ 50,151 $ 204,094 $ 195,793 Deferred revenue, end of period 139, , , ,242 Deferred revenue, beginning of period (122,444) (141,274) (148,242) (160,539) Total billings $ 69,110 $ 57,119 $ 195,711 $ 183,496 Three Months Ended December 31, Twelve Months Ended December 31, 9,812 (4,239) 4,286 Cash flows provided by (used in) operating activities $ $ $ $ 295 Payments for purchase of property and equipment (1,072) (1,667) (3,114) (6,450) Capital lease payments (130) - (210) - Free cash flow $ 8,610 $ (5,906) $ 962 $ (6,155) (1) Per share amounts may not add due to rounding. Page 35

36 Non-GAAP Reconciliation Historical non-gaap reconciliation for Q3 16 and Q3 15 Three Months Ended September 30, Nine Months Ended September 30, Gross profit, as reported $ 34,643 $ 31,740 $ 100,542 $ 92,100 Stock-based compensation ,676 2,388 Amortization related to acquisitions ,966 2,788 Gross profit, non-gaap $ 35,536 $ 33,379 $ 104,184 $ 97,276 Gross margin, non-gaap 70% 67% 68% 67% Three Months Ended September 30, Months Ended September 30, Nine Research and development, as reported $ 10,990 $ 13,187 $ 34,565 $ 40,737 less: Stock-based compensation 979 1,644 2,819 5,997 Amortization related to acquisitions Research and development, non-gaap $ 10,011 $ 11,482 $ 31,694 $ 34,091 As percentage of total revenues, non-gaap 20% 23% 21% 23% Three Months Ended September 30, Months Ended September 30, Nine Sales and marketing, as reported $ 17,920 $ 20,172 $ 57,021 $ 57,996 less: Stock-based compensation 867 1,164 2,522 2,958 Amortization related to acquisitions Sales and marketing, non-gaap $ 17,036 $ 18,879 $ 54,356 $ 54,650 As percentage of total revenues, non-gaap 34% 38% 36% 38% Three Months Ended September 30, Months Ended September 30, Nine General and administrative, as reported $ 6,420 $ 7,141 $ 19,296 $ 20,420 less: Stock-based compensation 1,757 1,937 4,555 5,426 General and administrative, non-gaap $ 4,663 $ 5,204 $ 14,741 $ 14,994 As percentage of total revenues, non-gaap 9% 10% 10% 10% Three Months Ended September 30, Months Ended September 30, Nine Loss from operations, as reported (603) $ (8,760) (14,369) $ (27,053) Stock-based compensation 4,090 5,479 11,572 16,769 Amortization related to acquisitions 423 1,095 2,161 3,825 Restructuring (84) - 4,029 - Income (loss) from operations, non-gaap $ 3,826 $ (2,186) $ 3,393 $ (6,459) As percentage of total revenues, non-gaap 8% (4)% 2% (4)% JIVE SOFTWARE, INC. Reconciliation of Non-GAAP Information (In thousands, except per share data) (Unaudited) Three Months Ended September 30, Nine Months Ended September 30, Loss before provision for income taxes, as reported $ (520) $ (8,716) $ (13,872) $ (25,974) Stock-based compensation 4,090 5,479 11,572 16,769 Amortization related to acquisitions 423 1,095 2,161 3,825 Restructuring (84) - 4,029 - Non-recurring gain (1,107) Income (loss) before provision for income taxes, non-gaap $ 3,909 $ (2,142) $ 3,890 $ (6,487) Three Months Ended September 30, Nine Months Ended September 30, Net loss, as reported $ (745) $ (8,829) $ (14,879) $ (26,304) Stock-based compensation 4,090 5,479 11,572 16,769 Amortization related to acquisitions 423 1,095 2,161 3,825 Restructuring (84) - 4,029 - Non-recurring gain (1,107) Net income (loss), non-gaap $ 3,684 $ (2,255) $ 2,883 $ (6,817) Three Months Ended September 30, Nine Months Ended September 30, GAAP weighted average diluted shares 77,902 75,632 77,179 74,922 Dilutive equity awards included in non-gaap earnings per share 2,426-2,095 - Non-GAAP weighted average diluted shares 80,328 75,632 79,274 74,922 Three Months Ended September 30, Nine Months Ended September 30, Diluted net loss per share, as reported $ (0.01) $ (0.12) $ (0.19) $ (0.35) Stock-based compensation Amortization related to acquisitions Restructuring (0.00) Non-recurring gain (0.01) Diluted net income (loss) per share, non-gaap (1) $ 0.05 $ (0.03) $ 0.04 $ (0.09) Three Months Ended September 30, Nine Months Ended September 30, Total revenues $ 50,721 $ 49,905 $ 152,399 $ 145,642 Deferred revenue, current, end of period 113, , , ,752 Deferred revenue, current, beginning of period (116,218) (123,779) (131,850) (128,592) Short-term billings $ 48,278 $ 47,878 $ 134,324 $ 138,802 Three Months Ended September 30, Nine Months Ended September 30, Total revenues $ 50,721 $ 49,905 $ 152,399 $ 145,642 Deferred revenue, end of period 122, , , ,274 Deferred revenue, beginning of period (126,373) (147,891) (148,242) (160,539) Total billings $ 46,792 $ 43,288 $ 126,601 $ 126,377 Three Months Ended September 30, Nine Months Ended September 30, Cash flows provided by (used in) operating activities $ (4,663) $ (4,858) $ (5,526) $ 4,534 Payments for purchase of property and equipment (395) (1,440) (2,042) (4,783) Capital lease payments (49) - (80) - Free cash flow $ (5,107) $ (6,298) $ (7,648) $ (249) (1) Per share amounts may not add due to rounding. Page 36

37 Non-GAAP Reconciliation JIVE SOFTWARE, INC. Reconciliation of Non-GAAP Information (In thousands, except per share data) (Unaudited) Historical non-gaap reconciliation for Q2 16 and Q2 15 Three Months Ended June 30, Six Months Ended June 30, Gross profit, as reported $ 33,673 $ 30,460 $ 65,899 $ 60,360 Stock-based compensation ,189 1,654 Amortization related to acquisitions ,560 1,883 Gross profit, non-gaap $ 34,901 $ 32,191 $ 68,648 $ 63,897 Gross margin, non-gaap 68% 66% 68% 67% Three Months Ended June 30, Six Months Ended June 30, Research and development, as reported $ 11,836 $ 13,577 $ 23,575 $ 27,550 less: Stock-based compensation 924 1,835 1,840 4,353 Amortization related to acquisitions Research and development, non-gaap $ 10,899 $ 11,677 $ 21,683 $ 22,609 As percentage of total revenues, non-gaap 21% 24% 21% 24% Three Months Ended June 30, Six Months Ended June 30, Sales and marketing, as reported $ 18,120 $ 18,959 $ 39,101 $ 37,824 less: Stock-based compensation 840 1,010 1,655 1,794 Amortization related to acquisitions Sales and marketing, non-gaap $ 17,248 $ 17,821 $ 37,320 $ 35,771 As percentage of total revenues, non-gaap 34% 37% 37% 37% Three Months Ended June 30, Six Months Ended June 30, General and administrative, as reported $ 6,429 $ 6,780 $ 12,876 $ 13,279 less: Stock-based compensation 1,509 1,967 2,798 3,489 General and administrative, non-gaap $ 4,920 $ 4,813 $ 10,078 $ 9,790 As percentage of total revenues, non-gaap 10% 10% 10% 10% Three Months Ended June 30, Six Months Ended June 30, Loss from operations, as reported (6,825) (8,856) (13,766) (18,293) Stock-based compensation 3,846 5,646 7,482 11,290 Amortization related to acquisitions 700 1,090 1,738 2,730 Restructuring 4,113-4,113 - Income (loss) from operations, non-gaap $ 1,834 $ (2,120) $ (433) $ (4,273) As percentage of total revenues, non-gaap 4% (4)% (0)% (4)% Three Months Ended June 30, Six Months Ended June 30, Loss before provision for income taxes, as reported $ (6,280) $ (9,296) $ (13,352) $ (17,258) Stock-based compensation 3,846 5,646 7,482 11,290 Amortization related to acquisitions 700 1,090 1,738 2,730 Restructuring 4,113-4,113 - Non-recurring gain (1,107) Income (loss) before provision for income taxes, non-gaap $ 2,379 $ (2,560) $ (19) $ (4,345) Three Months Ended June 30, Six Months Ended June 30, Net loss, as reported $ (6,725) $ (9,310) $ (14,134) $ (17,475) Stock-based compensation 3,846 5,646 7,482 11,290 Amortization related to acquisitions 700 1,090 1,738 2,730 Restructuring 4,113-4,113 - Non-recurring gain (1,107) Net income (loss), non-gaap $ 1,934 $ (2,574) $ (801) $ (4,562) Three Months Ended June 30, Six Months Ended June 30, GAAP weighted average diluted shares 77,144 75,011 76,813 74,528 Dilutive equity awards included in non-gaap earnings per share 2, Non-GAAP weighted average diluted shares 79,465 75,011 76,813 74,528 Three Months June 30, Six Months June 30, Ended Ended Diluted net loss per share, as reported $ (0.09) $ (0.12) $ (0.18) $ (0.23) Stock-based compensation Amortization related to acquisitions Restructuring Non-recurring gain (0.01) Diluted net income (loss) per share, non-gaap (1) $ 0.02 $ (0.03) $ (0.01) $ (0.06) Three Months Ended June 30, Six Months Ended June 30, Total revenues $ 51,017 $ 48,611 $ 101,678 $ 95,737 Deferred revenue, current, end of period 116, , , ,779 Deferred revenue, current, beginning of period (123,833) (124,774) (131,850) (128,592) Short-term billings $ 43,402 $ 47,616 $ 86,046 $ 90,924 Three Months Ended June 30, Six Months Ended June 30, Total revenues $ 51,017 $ 48,611 $ 101,678 $ 95,737 Deferred revenue, end of period 126, , , ,891 Deferred revenue, beginning of period (137,961) (152,405) (148,242) (160,539) Total billings $ 39,429 $ 44,097 $ 79,809 $ 83,089 Three Months Ended June 30, Six Months Ended June 30, Cash flows provided by (used in) operating activities $ (10,380) $ (5,173) $ (863) $ 9,392 Payments for purchase of property and equipment (433) (907) (1,647) (3,343) Capital lease payments (31) - (31) - Free cash flow $ (10,844) $ (6,080) $ (2,541) $ 6,049 (1) Per share amounts may not add due to rounding. Page 37

38 Non-GAAP Reconciliation Historical non-gaap reconciliation for Q1 16 and Q1 15 JIVE SOFTWARE, INC. Reconciliation of Non-GAAP Information (In thousands, except per share data) (Unaudited) Three Months Ended March 31, Gross profit, as reported $ 32,226 $ 29,900 Stock-based compensation Amortization related to acquisitions Gross profit, non-gaap $ 33,747 $ 31,706 Gross margin, non-gaap 67% 67% Three Months Ended March 31, Research and development, as reported $ 11,739 $ 13,973 less: Stock-based compensation 916 2,518 Amortization related to acquisitions Research and development, non-gaap $ 10,784 $ 10,932 As percentage of total revenues, non-gaap 21% 23% Three Months Ended March 31, Sales and marketing, as reported $ 20,981 $ 18,865 less: Stock-based compensation Amortization related to acquisitions Sales and marketing, non-gaap $ 20,072 $ 17,950 As percentage of total revenues, non-gaap 40% 38% Three Months Ended March 31, General and administrative, as reported $ 6,447 $ 6,499 less: Stock-based compensation 1,289 1,522 General and administrative, non-gaap $ 5,158 $ 4,977 As percentage of total revenues, non-gaap 10% 11% Three Months Ended March 31, Loss from operations, as reported (6,941) (9,437) Stock-based compensation 3,636 5,644 Amortization related to acquisitions 1,038 1,640 Loss from operations, non-gaap $ (2,267) $ (2,153) As percentage of total revenues, non-gaap (4)% (5)% Page 38

39 Non-GAAP Reconciliation Historical non-gaap reconciliation for Q4 15 and Q4 14 JIVE SOFTWARE, INC. Reconciliation of Non-GAAP Information (In thousands, except per share data) (Unaudited) Three Months Ended December 31, Twelve Months Ended December 31, Gross profit, as reported $ 31,499 $ 30,346 $ 123,599 $ 112,020 Stock-based compensation 641 1,151 3,029 4,276 Amortization related to acquisitions ,694 3,835 Gross profit, non-gaap $ 33,046 $ 32,452 $ 130,322 $ 120,131 Gross margin, non-gaap 66% 68% 67% 67% Three Months Ended December 31, Twelve Months Ended December 31, Research and development, as reported $ 12,081 $ 12,779 $ 52,818 $ 52,275 less: Stock-based compensation 1,081 1,947 7,078 10,642 Amortization related to acquisitions Research and development, non-gaap $ 10,946 $ 10,705 $ 45,039 $ 41,123 As percentage of total revenues, non-gaap 22% 22% 23% 23% Three Months Ended December 31, Twelve Months Ended December 31, Sales and marketing, as reported $ 20,688 $ 23,286 $ 78,684 $ 90,141 less: Stock-based compensation 817 1,697 3,775 10,850 Amortization related to acquisitions Sales and marketing, non-gaap $ 19,752 $ 21,460 $ 74,402 $ 78,774 As percentage of total revenues, non-gaap 39% 45% 38% 44% Three Months Ended December 31, Twelve Months Ended December 31, General and administrative, as reported $ 6,288 $ 5,639 $ 26,708 $ 24,633 less: Stock-based compensation 997 1,291 6,423 7,138 General and administrative, non-gaap $ 5,291 $ 4,348 $ 20,285 $ 17,495 As percentage of total revenues, non-gaap 11% 9% 10% 10% Three Months Ended December 31, Twelve Months Ended December 31, Loss from operations, as reported $ (7,558) $ (11,358) $ (34,611) $ (55,029) Stock-based compensation 3,536 6,086 20,305 32,906 Amortization related to acquisitions 1,079 1,211 4,902 4,862 Loss from operations, non-gaap $ (2,943) $ (4,061) $ (9,404) $ (17,261) As percentage of total revenues, non-gaap (6)% (9)% (5)% (10)% Three Months Ended December 31, Twelve Months Ended December 31, Loss before provision for income taxes, as reported $ (7,628) $ (11,302) $ (33,602) $ (55,015) Stock-based compensation 3,536 6,086 20,305 32,906 Amortization related to acquisitions 1,079 1,211 4,902 4,862 Non-recurring gain - - (1,107) - Loss before provision for income taxes, non-gaap $ (3,013) $ (4,005) $ (9,502) $ (17,247) Three Months Ended December 31, Twelve Months Ended December 31, Net loss, as reported $ (8,549) $ (12,090) $ (34,853) $ (56,153) Stock-based compensation 3,536 6,086 20,305 32,906 Amortization related to acquisitions 1,079 1,211 4,902 4,862 Non-recurring gain - - (1,107) - Net loss, non-gaap $ (3,934) $ (4,793) $ (10,753) $ (18,385) Three Months Ended December 31, Twelve Months Ended December 31, Basic and diluted net loss per share, as reported $ (0.11) $ (0.17) $ (0.46) $ (0.79) Stock-based compensation Amortization related to acquisitions Non-recurring gain - - (0.01) - Basic and diluted net loss per share, non-gaap (1) $ (0.05) $ (0.07) $ (0.14) $ (0.26) Three Months Ended December 31, Twelve Months Ended December 31, Total revenues $ 50,151 $ 47,689 $ 195,793 $ 178,693 Deferred revenue, current, end of period 131, , , ,592 Deferred revenue, current, beginning of period (121,752) (114,777) (128,592) (112,432) Short-term billings $ 60,249 $ 61,504 $ 199,051 $ 194,853 Three Months Ended December 31, Twelve Months Ended December 31, Total revenues $ 50,151 $ 47,689 $ 195,793 $ 178,693 Deferred revenue, end of period 148, , , ,539 Deferred revenue, beginning of period (141,274) (147,167) (160,539) (147,337) Billings $ 57,119 $ 61,061 $ 183,496 $ 191,895 (1) Per share amounts may not add due to rounding. Page 39

40 Non-GAAP Reconciliation JIVE SOFTWARE, INC. Reconciliation of Non-GAAP Information (In thousands, except per share data) (Unaudited) Historical non-gaap reconciliation for Q3 15 and Q3 14 Three Months Ended September 30, Nine Months Ended September 30, Gross profit, as reported $ 31,740 $ 29,365 $ 92,100 $ 81,674 Stock-based compensation 734 1,014 2,388 3,125 Amortization related to acquisitions ,788 2,880 Gross profit, non-gaap $ 33,379 $ 31,333 $ 97,276 $ 87,679 Gross margin, non-gaap 67% 67% 67% 67% Three Months Ended September 30, Months Ended September 30, Nine Research and development, as reported $ 13,187 $ 13,608 $ 40,737 $ 39,496 less: Stock-based compensation 1,644 2,723 5,997 8,695 Amortization related to acquisitions Research and development, non-gaap $ 11,482 $ 10,758 $ 34,091 $ 30,418 As percentage of total revenues, non-gaap 23% 23% 23% 23% Three Months Ended September 30, Months Ended September 30, Nine Sales and marketing, as reported $ 20,172 $ 21,696 $ 57,996 $ 66,855 less: Stock-based compensation 1,164 2,526 2,958 9,153 Amortization related to acquisitions Sales and marketing, non-gaap $ 18,879 $ 19,041 $ 54,650 $ 57,314 As percentage of total revenues, non-gaap 38% 41% 38% 44% Three Months Ended September 30, Months Ended September 30, Nine General and administrative, as reported $ 7,141 $ 6,161 $ 20,420 $ 18,994 less: Stock-based compensation 1,937 1,932 5,426 5,847 General and administrative, non-gaap $ 5,204 $ 4,229 $ 14,994 $ 13,147 As percentage of total revenues, non-gaap 10% 9% 10% 10% Three Months Ended September 30, Months Ended September 30, Nine Loss from operations, as reported $ (8,760) $ (12,100) $ (27,053) $ (43,671) Stock-based compensation 5,479 8,195 16,769 26,820 Amortization related to acquisitions 1,095 1,210 3,825 3,651 Loss from operations, non-gaap $ (2,186) $ (2,695) $ (6,459) $ (13,200) Three Months Ended September 30, Nine Months Ended September 30, Loss before provision for income taxes, as reported $ (8,716) $ (11,945) $ (25,974) $ (43,713) Stock-based compensation 5,479 8,195 16,769 26,820 Amortization related to acquisitions 1,095 1,210 3,825 3,651 Non-recurring gain - - (1,107) - Loss before provision for income taxes, non-gaap $ (2,142) $ (2,540) $ (6,487) $ (13,242) Three Months Ended September 30, Nine Months Ended September 30, Net loss, as reported $ (8,829) $ (12,109) $ (26,304) $ (44,063) Stock-based compensation 5,479 8,195 16,769 26,820 Amortization related to acquisitions 1,095 1,210 3,825 3,651 Non-recurring gain - - (1,107) - Net loss, non-gaap $ (2,255) $ (2,704) $ (6,817) $ (13,592) Three Months Ended September 30, Nine Months Ended September 30, Basic and diluted net loss per share, as reported $ (0.12) $ (0.17) $ (0.35) $ (0.63) Stock-based compensation Amortization related to acquisitions Non-recurring gain - - (0.01) - Basic and diluted net loss per share, non-gaap $ (0.03) $ (0.04) $ (0.09) $ (0.19) Three Months Ended September 30, Nine Months Ended September 30, Total revenues $ 49,905 $ 46,600 $ 145,642 $ 131,004 Deferred revenue, current, end of period 121, , , ,777 Deferred revenue, current, beginning of period (123,779) (116,134) (128,592) (112,432) Short-term billings $ 47,878 $ 45,243 $ 138,802 $ 133,349 Three Months Ended September 30, Nine Months Ended September 30, Total revenues $ 49,905 $ 46,600 $ 145,642 $ 131,004 Deferred revenue, end of period 141, , , ,167 Deferred revenue, beginning of period (147,891) (143,578) (160,539) (147,337) Total Billings $ 43,288 $ 50,189 $ 126,377 $ 130,834 Page 40

41 Non-GAAP Reconciliation Historical non-gaap reconciliation for Q2 15 and Q2 14 JIVE SOFTWARE, INC. Reconciliation of Non-GAAP Information (In thousands, except per share data) (Unaudited) Three Months Ended June 30, Six Months Ended June 30, Gross profit, as reported $ 30,460 $ 26,735 $ 60,360 $ 52,309 Stock-based compensation ,654 2,111 Amortization related to acquisitions ,883 1,926 Gross profit, non-gaap $ 32,191 $ 28,630 $ 63,897 $ 56,346 Gross margin, non-gaap 66% 66% 67% 67% Three Months Ended June 30, Six Months Ended June 30, Research and development, as reported $ 13,577 $ 12,991 $ 27,550 $ 25,888 less: Stock-based compensation 1,835 2,992 4,353 5,972 Amortization related to acquisitions Research and development, non-gaap $ 11,677 $ 9,872 $ 22,609 $ 19,662 As percentage of total revenues, non-gaap 24% 23% 24% 23% Three Months Ended June 30, Six Months Ended June 30, Sales and marketing, as reported $ 18,959 $ 21,658 $ 37,824 $ 45,159 less: Stock-based compensation 1,010 2,885 1,794 6,627 Amortization related to acquisitions Sales and marketing, non-gaap $ 17,821 $ 18,644 $ 35,771 $ 38,274 As percentage of total revenues, non-gaap 37% 43% 37% 45% Three Months Ended June 30, Six Months Ended June 30, General and administrative, as reported $ 6,780 $ 6,514 $ 13,279 $ 12,833 less: Stock-based compensation 1,967 1,990 3,489 3,915 General and administrative, non-gaap $ 4,813 $ 4,524 $ 9,790 $ 8,918 As percentage of total revenues, non-gaap 10% 10% 10% 11% Three Months Ended June 30, Six Months Ended June 30, Loss from operations, as reported $ (8,856) $ (14,428) $ (18,293) $ (31,571) Stock-based compensation 5,646 8,808 11,290 18,625 Amortization related to acquisitions 1,090 1,210 2,730 2,438 Loss from operations, non-gaap $ (2,120) $ (4,410) $ (4,273) $ (10,508) Three Months Ended June 30, Six Months Ended June 30, Loss before provision for income taxes, as reported $ (9,296) $ (14,573) $ (17,258) $ (31,768) Stock-based compensation 5,646 8,808 11,290 18,625 Amortization related to acquisitions 1,090 1,210 2,730 2,438 Non-recurring gain - - (1,107) - Loss before provision for income taxes, non-gaap $ (2,560) $ (4,555) $ (4,345) $ (10,705) Three Months Ended June 30, Six Months Ended June 30, Net loss, as reported $ (9,310) $ (14,630) $ (17,475) $ (31,954) Stock-based compensation 5,646 8,808 11,290 18,625 Amortization related to acquisitions 1,090 1,210 2,730 2,438 Non-recurring gain - - (1,107) - Net loss, non-gaap $ (2,574) $ (4,612) $ (4,562) $ (10,891) Three Months Ended June 30, Six Months Ended June 30, Basic and diluted net loss per share, as reported $ (0.12) $ (0.21) $ (0.23) $ (0.46) Stock-based compensation Amortization related to acquisitions Non-recurring gain - - (0.01) - Basic and diluted net loss per share, non-gaap (1) $ (0.03) $ (0.07) $ (0.06) $ (0.16) Three Months Ended June 30, Six Months Ended June 30, Total revenues $ 48,611 $ 43,375 $ 95,737 $ 84,404 Deferred revenue, current, end of period 123, , , ,134 Deferred revenue, current, beginning of period (124,774) (113,454) (128,592) (112,432) Short-term billings $ 47,616 $ 46,055 $ 90,924 $ 88,106 Three Months Ended June 30, Six Months Ended June 30, Total revenues $ 48,611 $ 43,375 $ 95,737 $ 84,404 Deferred revenue, end of period 147, , , ,578 Deferred revenue, beginning of period (152,405) (146,150) (160,539) (147,337) Billings $ 44,097 $ 40,803 $ 83,089 $ 80,645 (1) Per share amounts may not add due to rounding. Page 41

42 Non-GAAP Reconciliation Historical non-gaap reconciliation for Q1 15 and Q1 14 JIVE SOFTWARE, INC. Reconciliation of Non-GAAP Information (In thousands, except per share data) (Unaudited) Three Months Ended March 31, Three Months Ended March 31, Gross profit, as reported $ 29,900 $ 25,574 Stock-based compensation 820 1,170 Amortization related to acquisitions Gross profit, non-gaap $ 31,706 $ 27,716 Gross margin, non-gaap 67% 68% Three Months Ended March 31, Research and development, as reported $ 13,973 $ 12,897 less: Stock-based compensation 2,518 2,980 Amortization related to acquisitions Research and development, non-gaap $ 10,932 $ 9,790 As percentage of total revenues, non-gaap 23% 24% Three Months Ended March 31, Sales and marketing, as reported $ 18,865 $ 23,501 less: Stock-based compensation 784 3,742 Amortization related to acquisitions Sales and marketing, non-gaap $ 17,950 $ 19,630 As percentage of total revenues, non-gaap 38% 48% Three Months Ended March 31, General and administrative, as reported $ 6,499 $ 6,319 less: Stock-based compensation 1,522 1,925 General and administrative, non-gaap $ 4,977 $ 4,394 As percentage of total revenues, non-gaap 11% 11% Three Months Ended March 31, Loss from operations, as reported $ (9,437) $ (17,143) Stock-based compensation 5,644 9,817 Amortization related to acquisitions 1,640 1,228 Loss from operations, non-gaap $ (2,153) $ (6,098) Loss before provision for income taxes, as reported $ (7,962) $ (17,195) Stock-based compensation 5,644 9,817 Amortization related to acquisitions 1,640 1,228 Non-recurring gain (1,107) - Loss before provision for income taxes, non-gaap $ (1,785) $ (6,150) Three Months Ended March 31, Net loss, as reported $ (8,165) $ (17,324) Stock-based compensation 5,644 9,817 Amortization related to acquisitions 1,640 1,228 Non-recurring gain (1,107) - Net loss, non-gaap $ (1,988) $ (6,279) Three Months Ended March 31, Basic and diluted net loss per share, as reported $ (0.11) $ (0.25) Stock-based compensation Amortization related to acquisitions Non-recurring gain (0.01) - Basic and diluted net loss per share, non-gaap (1) $ (0.03) $ (0.09) Three Months Ended March 31, Total revenues $ 47,126 $ 41,029 Deferred revenue, current, end of period 124, ,454 Deferred revenue, current, beginning of period (128,592) (112,432) Short-term billings $ 43,308 $ 42,051 Three Months Ended March 31, Total revenues $ 47,126 $ 41,029 Deferred revenue, end of period 152, ,150 Deferred revenue, beginning of period (160,539) (147,337) Billings $ 38,992 $ 39,842 (1) Per share amounts may not add due to rounding. Page 42

43 Non-GAAP Financial Measures The Company uses certain non-gaap financial measures in this presentation. Generally, a non-gaap financial measure is a numerical measure of a company s performance, financial position or cash flows that either excludes or includes amounts that are not normally excluded or included in the most directly comparable measure calculated and presented in accordance with generally accepted accounting principles. Non-GAAP gross profit, income (loss) from operations, net income (loss) and net income (loss) per share exclude stock-based compensation expenses, restructuring expenses and amortization of acquisition related intangible assets. Free cash flow is defined by the Company as cash flows provided by operating activities less principal payments on capital leases and purchases of property and equipment. Total billings is defined by the Company as revenue plus the change in total deferred revenue. Short-term billings is defined as revenue plus the change in short-term deferred revenue. Management presents these non-gaap financial measures because it considers them to be important supplemental measures of performance. Management uses the non-gaap financial measures for planning purposes, including analysis of the Company's performance against prior periods, the preparation of operating budgets and to determine appropriate levels of operating and capital investments. Management also believes that the non-gaap financial measures provide additional meaningful insight for analysts and investors in evaluating the Company's financial and operational performance. However, these non-gaap financial measures have limitations as an analytical tool, are not intended to be an alternative to financial measures prepared in accordance with GAAP, and may be different from non-gaap financial measures presented by other companies as non-gaap financial measures do not have any standardized meaning and are therefore unlikely to be comparable to similarly titled measures presented by other companies. We intend to provide these non-gaap financial measures as part of our future earnings discussions and, therefore, the inclusion of these non-gaap financial measures will provide consistency in our financial reporting. A reconciliation of these non-gaap measures to GAAP is provided in the accompanying tables. The Company s non-gaap guidance excludes stock-based compensation, income taxes, amortization of intangible assets, restructuring, capital expenditures, and capital lease payments, which are reconciling items between those non-gaap measures and their most closely comparable GAAP measures. The Company does not provide reconciliations of non-gaap income from operations, non-gaap earnings per share or free cash flow to the corresponding GAAP measures due to the high variability of, and difficulty in making accurate forecasts and projections with respect to, the items excluded from these non-gaap financial measures. In particular, stock-based compensation and restructuring charges are impacted by the Company s retention needs as well as the future fair market value of its common stock, and free cash flow is impacted by the timing and amounts of capital expenditures, all of which are difficult to predict and subject to constant change. Accordingly, a reconciliation to GAAP loss from operations, GAAP loss per share, and cash flows from operating activities is not available without unreasonable effort. The actual amounts of these excluded items will have a significant impact on the Company s non-gaap income from operations, non-gaap earnings per share and free cash flow. We define the number of our platform customers at the end of any given measurement period by counting each customer under an active contract for our Jive Platform, which includes Jive Cloud, that carries a balance in our deferred revenue account at the end of that period. While a single customer may have multiple internal and external communities to support distinct departments, operating segments or geographies, we only include that customer once for purposes of this metric. We believe the number of Jive Platform customers is a leading indicator of our future revenues, billings and upsell opportunities. Page 43