It is what we call the Connected Experience

Transcription

1 22 MARCH 2016

2 SQLI is a services group and digital performance leader. We assist and advise companies and brands with the definition, implementation and oversight of digital solutions for a whole new client, employee and partner experience. Our mission: to develop their sales and their notoriety, and to strengthen the productivity and efficiency of their organization. It is what we call the Connected Experience SQLI GROUP 2016 <Version> - <Date> 2

3 SQLI, 27 YEARS OF DIGITAL EXPERIENCE TEAMS WITH COMPLEMENTARY EXPERTISE THE BEST PARTNERS ON THE MARKET A PRESENCE IN 7 COUNTRIES A GLOBAL REACH 2,020 DIGITAL DEVOTEES INCLUDING 120 CONSULTANTS & DIGITAL MKT EXPERTS 40 AGILE COACHES 80 DATA SCIENTISTS & ANALYSTS 21 AGENCIES IN FRANCE AROUND THE WORLD SWITZERLAND BELGIUM LUXEMBOURG UNITED KINGDOM MOROCCO SOUTH AFRICA 191 MILLION IN TURNOVER IN Group listed on Euronext Paris (SQI) 3

4 DID YOU KNOW? Digital Award st Prize Visilabs omnichannel platform (Switzerland) SNCF IT-Award st Prize for Innovation SNCF self-service terminals No. 1 Adobe Centre of Excellence on the market 30 accredited AEM experts No. 1 hybris integrator in France for 8 years No. 1 UX Design agency in France +100 experts Digital Marketing Awards 2016 Most Performing B2B Campaign Award Social - AG-Insurance (Belgium) 2016 Digital Transformation Trophy 1 st Prize, Commerce category Online shopping center, Aushopping Val d Isère 2015 Hackathon SQLI LAB named winner Mobile & heightened reality for a new Client Experience Mobile Factory 20,000+ days/yr of production capacity SQLI is also an IT school with 500 graduates/year A team of 5 experts 100% devoted to innovation Implementation of the largest Hortonworks cluster in France for ENEDIS 550+ E-Commerce & Mobile projects completed 40 Agile coaches Certification training, Agile transformation of organizations, Agile Management 4

5 2016 ACHIEVEMENTS 5

6 COMMITMENTS RESPECTED 14.0 M IN CURRENT OPERATING INCOME M IN TURNOVER 6.2 M IN GROUP NET INCOME +7% GROWTH IN TURNOVER +75 % GROWTH IN GROUP NET INCOME +29% GROWTH IN CURRENT OPERATING INCOME CONSOLIDATED DATA 6

7 SPOTLIGHT ON TURNOVER TURNOVER INVENT COMMERCE MEDIA PURCHASES SUNDRY + Organic growth in SQLI's "core businesses" in line with the Ambition 2016 plan + Marginal contribution of external growth TOP ACCOUNT + Selective approach for certain activities End to media purchases Focus on Top Account Supervision of Technical performance support CONSOLIDATED DATA (IN MILLION) 7

8 GROWTH DRIVERS +54% +55% +59% +21% E-COMMERCE MOBILITY WEB SOLUTIONS UX +16% +17% AGENCIES OUTSIDE FRANCE TOP ACCOUNTS 8

9 RETURN TO GROWTH IN EMPLOYEE NUMBERS gross new hires in 2016 / Target of 500 new recruits set at the start of the year + Stabilization of turnover and launch of the Best place to work program / Enrichment of employee experience % increase in subcontracting in 2016 in relation to 2015 / Adaptation of resources, integration of expert profiles into offers and closer management of freelancers (Millenials) 9

10 10 THE NEW SQLI FLAGSHIPFOR END TARGET: +750 TALENTED PROFILES SQLI GROUP 2016 <Version> - <Date> 10

11 SPOTLIGHT ON CURRENT OPERATING INCOME CURRENT OPERATING INCOME CURRENT OPERATING MARGIN DELIVERY EXCELLENCE OVERHEADS SUNDRY EMPLOYMENT RATE H H CONSOLIDATED DATA (IN MILLION) 11

12 2016 RESULTS 12

13 INCOME STATEMENT CONSOLIDATED DATA million - IFRS 2015 H H Change (YoY) TURNOVER % Ebitda* % Ebitda margin 7.0% 7.4% 8.6% 8.0% +1.0 points CURRENT OPERATING INCOME % Current operating margin 6.1% 6.6% 8.0% 7.3% +1.2 points Other operating income and expenses % OPERATING INCOME % Cost of net financial debt % Other financial income and expenses NS INCOME BEFORE TAX % Tax % GROUP NET INCOME % *Current operating income before depreciation and amortization and provisions o/w M in restructuring costs & M linked to acquisitions 13

14 CASH FLOW CONSOLIDATED DATA million - IFRS CASH FLOW Change in WCR Tax CASH FLOW FROM OPERATING ACTIVITIES Acquisitions net of fixed assets Changes in scope CASH FLOW FROM INVESTING ACTIVITIES Capital increase Dividends & share buybacks Payments net of borrowings Interest paid CASH FLOW LINKED TO FINANCING ACTIVITIES CHANGE IN CASH o/w M in client receivables & M in tax and employeerelated payables 14

15 CONSOLIDATED DATA BALANCE SHEET AND NET POSITION million - IFRS 31/12/16 Goodwill 53.3 CIR research tax credit and CICE competitiveness and employment tax credit 10.3 Other non-current assets 10.8 NON-CURRENT ASSETS 74.4 Client receivables 56.1 Other current assets 27.7 Cash and cash equivalents 9.6 CURRENT ASSETS 93.4 TOTAL ASSETS million - IFRS 31/12/16 Net financial debt 5.3 Net debt / equity 7% million - IFRS 31/12/16 SHAREHOLDERS EQUITY 78.8 Long-term loans 7.7 Other non-current liabilities 3.7 NON-CURRENT LIABILITIES 11.4 Short-term loans 7.1 Supplier debt 16.9 Other current liabilities 53.7 CURRENT LIABILITIES 77.7 TOTAL LIABILITIES

16 STRONGER RESOURCES FOR STRONGER GROWTH 32 M CURRENTLY HELD 40 M NEW SHARE SUBSCRIPTION AND/OR PURCHASE WARRANTS (BSAAR), SHARE WARRANTS (BSA) STOCKS OPTIONS + UNUSED FACTORING BPIFRANCE + BANKING POOL FINANCING OF THE ACQUISITION PROGRAM + REPAYMENT OF SYNDICATED LOAN OF 5 MILLION 16

17 STRATEGY & OUTLOOK 17

18 Marketing, traffic generation, monitoring, optimization CONNECTED EXPERIENCE A UNIQUE SKILLS FIT FOR EFFICIENT OMNICHANNEL PLATFORMS FRONT URBANIZATION TRANSACTIONS PLATFORM Web, Mobile,Social, UX Design, Content, In-store experience, etc. Data, Omnichannel, API, Blockchain, etc. hybris, Magento, Demandware, Mirakl, Customer service, etc. 18

19 CHAPTERS OF A CONNECTED BUSINESS STORY CONCEPTION A pioneer in hybris, SQLI is awarded the contract for the Nespresso BtoC / BtoB e-commerce platform and its deployment to 30 countries COMMITMENT Despite a difficult backdrop in 2013, SQLI Group delivers: quality, cost, deadlines, resources CONFIRMATION The Group wins another annual contract and, end-2015, carries out its 1 st assignments for the Client Experience division ESCALATION SQLI wins an "OmniClassic" multi-year contract (changes to the hybris platform / Adobe front / SAP compliance / new services) and ramps up its Digital Marketing offer (CXM, Process Management, UX Design & m-commerce, Social Media, Loyalty & Innovation with Le Lab) NEW HORIZONS Nestlé confirms hybris for the new platform. SQLI gets going on the "OmniCanal" project and wins 2 new projects: one for the Nestlé brand, BabyNes, and another for Nestlé Waters North America 30px* 40px* 50px* 70px* 130px * 19

20 A REPLICABLE MODEL TURNOVER IN MILLION 20 20

21 POOLING OF SKILLS FRONT x OFFICE 10 agencies in France & 11 in Europe 59% of employees GLOBAL DELIVERY x SOLUTIONS Services & expertise centers (e-com., data, ux, mobile, etc.) 36% of employees SUPPORT x FUNCTIONS Finance, Marketing, HR, etc. 5% of employees 21

22 NEW TERRITORIES TO CONQUER PRESENCE TARGET REGIONS TODAY, SQLI ALREADY COVERS LAUSANNE ZURICH LONDON BRUSSELS GAND LUXEMBOURG CASABLANCA RABAT OUJDA CAPE TOWN 22

23 MAJOR PROGRESS DRIVERS Connected experience 40% 70% International expansion 20% 35% Best place to work 1 22% 15% 49% 22% 18% Value/talent 2 Offshore/nearshore Costs 3 105K 130K 500 1,000 22% 18% 113K % 1 Turnover 2 Turnover/billable employees 3 Turnover/overheads 23

24 AMBITION 2016 A SPRINGBOARD FOR MOVE UP 2020 END 2012 END 2016 END 2020 Headcount 1,765 2,020 3,000 Turnover/billable 88k employees 113k 130k Annual growth -4% +7% DD% EBITDA 6% 9% >12% 24

25 2017 A NEW YEAR OF PROFITABLE GROWTH TURNOVER Sustained organic growth + external growth = double-digit growth EBITDA Major growth 25

26 GOVERNANCE & SHAREHOLDER BASE 26

27 OUR PROMISE CREATE VALUE FOR OUR CLIENTS & CREATE VALUE FOR OUR SHAREHOLDERS 27

28 SHAREHOLDER RETURNS FROM A STRATEGY TO CREATE VALUE BREAKDOWN IN CAPITAL GROWTH IN DIVIDENDS 59.8%: OTHER 13.1%: BOARD OF DIRECTORS 2.0%: EMPLOYEES 2.0%: TREASURY SHARES 23.1%: DECLARED FUNDS 0.45 DIVIDEND IN DIVIDEND IN * DIVIDEND IN 2016 SOURCE: AMF DECLARATIONS *PROPOSAL TO BE SUBMITTED TO THE NEXT GENERAL SHAREHOLDERS' MEETING 28

29 +276% SINCE AMBITION 2016 MARKET DATA LATEST SHARE PRICE: YOY PERFORMANCE: +37% CAPITALIZATION: 40 M NUMBER OF SHARES: 3,856,923 SHARES OUTSTANDING: 697,760 ELIGIBILITY: PEA / PEA-PME SRD LONG ONLY INDICES: CAC MID&SMALL CAC TECHNOLOGY ENTERNEXT PEA-PME

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