Appendix: Performance Data

Transcription

1 Appendix: Performance Data Detailed Environmental Performance Eco-Efficiency GREENHOUSE GAS EMISSIONS Facts and figures over which Ernst & Young LLP provided limited level of assurance Total greenhouse gas emissions, (tonnes CO e) Canadian operations,476 07,69 7,7 9,795 U.S. operations total 40,08 4,4 5,45 4,575 TOTAL 5,54 5,04 5,877 64,70 GHG emission intensity (kg CO e/sq ft) GHG emission intensity (tonnes CO e/million dollars revenue) 4, Detailed emissions breakdown (tonnes CO e) Canadian,476 07,69 7,7 9,795 Scope 0,5 8,07 6,5 0,005 Scope 59,58 56,649 68,89 9,60 Scope,705,898,64 8,89 U.S. 40,08 4,4 5,45 4,575 Scope,944, 7,07 8,54 Scope 9,0 0,47 97,48 9,805 Scope,080 0,76 0,860,6 Detailed electricity use breakdown (kwh) Canadian 44,7,97 6,97,596,056,79 4,89,69 U.S. 5,607,7 69,75,60 69,960,64 5,546,76 TOTAL 597,85,44 606,,98 60,07,60 577,49,867 Electricity intensity (kwh/sq. ft.) Electricity intensity (KWh/million dollars revenue) 4 0,4,9,407 9,65 Detailed energy consumption (GJ) North American totals,77,064,096,80,966,974 Electricity,5,7,8,008,6,66 Natural gas 77,64 678,94 578,49 Steam 09,99 94,96 85,464 Heating oil 7,57 6,89 0,6 Propane 6,5 4,644,776 Wood Diesel 66,68,58 Chilled water 88,0 85,68 94,776 Click here for TD s 04 carbon-neutral schedule. For further details see accompanying notes. For the period ending October, 0, the bank has restated its GHG emissions and GHG intensity values to remove transmission and distribution losses included in its Scope emissions to be in accordance with the GHG Protocol. The restatement resulted in a 4% decrease in total GHG emissions and in the GHG intensity values for and 0 Scope emissions were not restated as the difference was not material. 4 In 04, GHG and energy intensities per employee have been replaced with intensities per square foot and per million dollars of revenue, which we consider more effective metrics for tracking and managing GHG emissions. 5 Revenue figures used to calculate GHG intensities prior to 0 are in accordance with the Generally Accepted Accounting Principles (GAAP). Revenue figures from 0 and after are in accordance with International Financial Reporting Standards (IFRS). See the 04 Ten-year Statistical Review for more information on revenue figures. ADDITIONAL NOTES Scope emissions include direct emissions from heating and cooling, leased aircraft and corporate fleet. Scope emissions include indirect emissions from electricity, heating and cooling. Scope emissions include business travel emissions and energy from sub-leased locations. G4- Page i

2 BUSINESS TRAVEL GREENHOUSE GAS EMISSIONS BY TRANSPORTATION MODE Detailed emissions breakdown (tonnes CO e) Canada 8,44 7,699 8,99 Air travel,59,45,99 Automobile travel 4,47 5,74 5,9 Rail travel U.S. 6,586 5,5 4,59 Air travel,555,545,56 Automobile travel,965,7,06 Rail travel TOTAL North America 54,80 5,04 5,890 Distance travelled (km) Canada 78,48,96 80,08,89 79,8,055 Air travel 58,979,79 57,68,44 57,5,4 Automobile travel 7,74,09,95,68 0,40,5 Rail travel,8,96,574,7,458,49 U.S. 8,06,008 89,44,9 8,96, Air travel,9,44 7,0,67 5,45,55 Automobile travel 49,49,066 5,70,756 48,078,64 Rail travel 567, ,756 4,46 TOTAL North America 6,688,969 69,8,58 6,44,88 Air travel includes commercial air, chartered aircraft and leased aircraft. Automobile travel includes corporate fleet, car rental and personal vehicles used for employee business travel. GREEN IT Green IT Server virtualization, storage virtualization and PC power management Energy savings (kwh) 5,00,000,976,000 6,400,000 GHG savings (tonnes CO e),880,67 4,008 Thin-client devices Thin-client devices installed,800,700 Energy savings (kwh),00,000 54,000 GHG savings (tonnes CO e) 60 Printer reduction Energy savings (kwh) 7,000 65,000 GHG savings (tonnes CO e) 6 8 Video conferencing Number of telepresence video units Travel distance reduction (km),600,000,400,000,649, GHG savings from travel distance avoided (tonnes CO e),45,6,0 The server virtualization, storage virtualization and PC power management energy savings for the year ending October, 0, has been restated as a result of refining our data collection processes to improve the completeness and accuracy of data collected. The restatement resulted in a 5% decrease in the kwh of energy used for 0. The electricity GHG savings from server and storage virtualization for the year ending October, 0 has been restated as a result of refining our data collection processes to improve the completeness and accuracy of data collected. The restatement resulted in a 8% decrease in the tonnes CO e emitted for 0. The travel GHG savings from increased use of video conferencing for the year ending October, 0 has been restated as a result of refining our data collection processes to improve the completeness and accuracy of data collected. The restatement resulted in a 00% decrease in the tonnes CO e emitted for 0. G4- Page ii

3 WASTE Waste North America Waste recycled Percentage of combined paper and non-paper waste recycled 68% 6% 56% Paper waste Paper waste diverted from landfills Boise Closed Loop System (tonnes) 0,68 9,876,09 Electronic waste Total e-waste diverted from landfill (tonnes) % e-waste diverted from landfill % refurbished Canada % broken down for recycling Canada 5 % refurbished U.S % broken down for recycling U.S TD began measuring its paper and non-paper waste recycled in 0. This represents approximately 9% of our facilities for 04, 88% for 0, and 87% for 0 (paper waste); and 64% of our facilities for 04 (non-paper waste). WATER Water consumption Canada (m ) 4,79 0,088 6,84 Canada U.S. gallons 90,9,90 84,558,86 95,58,808 Canada % of portfolio 4% 4% 7% U.S. (m ) 966, ,446,5,64 U.S. U.S. gallons 55,9,678 64,05,706 00,004,70 U.S. % of portfolio 7% 76% 69% Total (m ),07,798,9,54,497,466 Total U.S. gallons 45,48,58 48,584,090 95,588,58 Represents approximately 57% of our facilities in 04, 64% of our facilities for 0, 56% of our facilities for 0 and 0. Page iii

4 PAPER Paper by type , 00, Statements and envelopes (tonnes),8 4,090 4,976 5,064 Commercial print (tonnes) 5,59 4,606 4,99 4,974 Office paper (tonnes),57,79,07,0 Forms (tonnes),75,4,59,99 Total paper (metric tonnes),78,90 4,605 5,59 Recycled content % post-consumer recycled content office paper 9% 0% 0% 0% % post-consumer recycled content statements and envelopes 4% 5% 6% % post-consumer recycled content commercial print 0% 7% 5% % post-consumer recycled content forms % % % Total % post-consumer recycled content % 4% 4% Certified sustainable % certified (FSC/SFI) office paper 00% 00% 00% 00% % certified (FSC/SFI) statements and envelopes 69% 65% 67% % certified (FSC/SFI) commercial print 94% 88% 85% % certified (FSC/SFI) forms 6% 56% 5% Total % certified (FSC/SFI) 84% 80% 76% The 00 and 0 total paper data has been restated due to the acquisition of the MBNA credit card business in Canada in 0. The restatement resulted in a 6% increase in the total paper values for 00, 0 and 0 (6% increase in commercial printing for 00, 0 and 0) and a 5% decrease in the total percentage of post-consumer recycled content for 0 (4% decrease in statements and envelopes and 4% decrease in commercial printing). 00 data excludes TD Auto Finance, which was acquired by TD Bank Group in April 0 as the data is not available and cannot be reasonably estimated. The 0 and 0 post-consumer recycled content percentages have been restated due to a reporting variance in commercial print discovered in 04. The restatement resulted in a 7% decrease in the 0 post-consumer content figure and a 4% decrease in the 0 figure. ADDITIONAL NOTES The paper data that was known and available to management was used in determining the paper use figures; however, the bank was not able to substantiate all paper that may have been purchased through alternative suppliers or printers. TD began measuring its non-office paper in 00. DEFINITIONS OF PAPER Paper TD s paper purchases include statements and envelopes, commercial print, office paper and forms that are purchased through formal material contracts and/or vendors. Office paper copy paper that goes into multi-functional devices for printing and copying purposes. Commercial print paper used for external mass communications and marketing (e.g. annual reports, prospectuses, brochures, posters, start kit/ information folders). Statements and envelopes paper used for bank reports, customer statements, and all envelopes. Forms mass-produced standard paper instruments used on an enterprise-wide basis for information transfer by clients, suppliers and bank employees (e.g., passbooks, letterheads, cheques, applications, customer or transactional change forms, signature cards, receipts, business cards and other general banking forms). Page iv G4-

5 GREEN BUILDINGS Details on TD LEED Projects by Building Type and Country U.S. Retail U.S. Corporate Canadian Retail Canadian Corporate Locations Sq. Ft. Locations Sq. Ft. Locations Sq. Ft. Locations Sq. Ft. Platinum,600 58,74 Gold 0,79,667 Silver,54 Certified 0,59 4,80 0 Platinum 9 5,650 5,487 Gold 4 6,45 Silver,9 Certified 0 Platinum,848 80,000 Gold 9 49,9 0,60 Silver 4 5,06 7,88 Certified 4,9 04 Platinum Gold 7 6,645 5,5 Silver 4 7,78 5,60 Certified Total Platinum 6,098 58,74 5,487 80,000 Gold 00 84,09 74,88 0,60 Silver 46,45 7,88 5,60 Certified 4,9 0,59 4,80 In 04, data on LEED Projects was added to provide a more accurate representation of the total TD LEED Projects. In 04, 0 LEED Project data was restated to include one additional LEED Silver Certification for U.S. Retail, resulting in an increase of 4,800 sq. ft. The higher number of LEED certified properties reflects TD s continued expansion in the U.S. retail network. TD LEED Certified Workspace Percentage of TD LEED certified workspace (corporate and retail) 4.5%.85%.7% The 0 and 0 percentages of TD LEED certified workspace were restated in 04 to reflect refined sq. ft. estimates. In addition to TD LEED projects, as of the end of FY04, TD leased.69 million sq. ft. of LEED certified space. Combined, this amounts to.78 million sq. ft. of LEED certified space, or 5% of TD s total workspace. ENVIRONMENTAL VIOLATIONS Number of environmental violations G4- Page v

6 Green Products E-BANKING Metric Canada % accounts opting for paperless statements (TDCT) 9% 4% % Number of online statement accounts (TDCT) (millions)..6.8 Paper statements stopped (TDCT) (millions) Paper documents stopped (TD Waterhouse) (millions) U.S. % accounts opting for paperless statements 5% 9% 5% Number of online statement accounts (millions).8..7 Paper statements stopped (millions) LENDING FOR SMALL-SCALE PROJECTS Lending for small-scale renewable projects Number of loans Dollar value of loans ($ millions) $6.8 $7.8 $5.5 Estimated kwh generated from the program 987,60,4,00,46,57 Estimated GHG reduction (CO e) Lending for small-scale energy efficiency projects Number of loans,05,556,88 Dollar value of loans ($ millions) $8. $0.6 $4. 0 data has been restated due to system process changes that more accurately reflect the lending for small-scale renewable projects. Decrease in loans in 0 was due to a decrease in new clients due to dealer administration and a hold on issuing of new feed-in tariff contracts from the Ontario Power Authority. TD began measuring and reporting its GHG emission reduction from lending for small-scale renewable projects in 0. G4- Page vi

7 INSURANCE FOR HYBRID AND ELECTRIC VEHICLES Insurance for hybrid and electric vehicles Number of active hybrid and electric vehicle discounts 5,57,700,05 Estimated reduction in GHG emissions by TD Auto Insurance customers through the use of hybrid and electric vehicles (tonnes CO e) 6,45 6,000 5,850 TD began measuring and reporting the estimated reduction in GHG emissions by TD Auto Insurance customers through the use of hybrid and electric vehicles in 0. The 0 estimated GHG reduction has been restated due a reporting variance discovered in 04. TD GREEN BOND USE OF PROCEEDS AS AT OCTOBER, 04 Category TD Green Bond Criteria Allocated, ($MM) Hydroelectric Construction and operation of hydro (run of river hydro (< 5 MW)) $6.5 Solar Power Development, construction and operation of solar energy facility $8.5 Wind Energy Development, construction and operation of wind energy facilities $. Biomass Development, construction and operation/production of facilities for production of energy from the reuse of waste material (i.e.: agricultural waste, wood waste, etc.) $.7 Building Efficiency Green buildings new buildings and retrofits to existing buildings to achieve LEED Platinum $0.7 Building Efficiency Green buildings new buildings and retrofits to existing buildings to achieve LEED Gold $. TOTAL $498.8 Estimated Annual Natural Capital Value $56,00 Includes financing or refinancing of existing and/or future projects including the committed amount of loans financed or refinanced. TD received cash proceeds of $498.8 million net of agency fees. For more information on the basis of allocating the use of proceeds, see the TD Green Bond Term Sheet for Investors. G4- Page vii

8 Responsible Finance LENDING TRANSACTIONS REVIEWED BY SECTOR Lending transaction by sector Sector Number of transactions Percentage Forest products % Mining 5.00% Oil and gas % Power and utilities % Real estate 5 5.0% Other % Total transactions 90 00% EQUATOR PRINCIPLES 04 project finance transactions assessed under the Equator Principles Sector Country EP Category Number of Transactions Mining Canada C Oil and gas Canada C United States C 7 Power Canada C B Utilities United States C Real estate Canada C B United States C Transportation United Kingdom C Chemicals Canada C Industrial and trade contractors Canada C Total DEALS DECLINED Deals Declined Number of deals declined under the Environmental and Social Credit Risk Management Process Page viii

9 Environmental Scorecards and Goals 0 targets Rating 04 results 05 targets Carbon Management Be carbon neutral Y Maintained carbon neutrality as TD continued to grow Reduce GHG Emissions by one tonne CO e per employee by 05 N Goal retired as a result of changes to accounting standards for GHG emissions Be carbon neutral Set performance goals based on Energy Star Portfolio Manager Implement travel reduction plan Implemented in U.S. bank as part of cost-reduction initiative Implement travel reporting in Canadian operation Develop metrics and targets to track use of virtual meeting technology Metrics developed WIll be integrated within updated enterprise IT strategy At least 40% of GHG emissions from electricity will be offset with renewable energy credits Y Offset 70% of GHG emissions from electricity with RECs At least 40% of GHG emissions from electricity will be offset with renewable energy credits ECO-EFFICIENCY At least 50% of carbon offsets will be developed through impact investing projects Energy reduction Set energy target Develop a comprehensive three-year green IT strategy focused on energy reduction Y 6% of carbon offsets were developed through impact investing projects Migrated TD s entire real estate portfolio to Energy Star Portfolio Manager and developed performance metrics 5. million kwh of energy avoided through server virtualization and storage optimization kwh of energy avoided through printer reduction program At least 50% of carbon offsets will be developed through impact investing projects Set performance goals based on Energy Star Portfolio Manager Green IT strategy to be integrated into updated enterprise IT strategy Paper Reduce total volume paper by 0% by 05 relative to 00 baseline Reduced total volume of paper by 9% relative to baseline Reduce total volume of paper by 0% by 05 relative to 00 baseline All of our paper will contain a minimum of 0% post-consumer content by 07 % of all our paper consumed contained a minimum of 0% post-consumer content All of our paper will contain a minimum of 0% post-consumer content by 07 00% of our paper will be certified from sustainably managed forests by 07 84% of our consumed paper was certified as coming from sustainably managed forests 00% of our paper will be certified from sustainably managed forests by 07 Waste Set North American targets for waste diversion N/A Deferred target setting to 05 to align with Energy Star Portfolio Manager Divert 00% of e-waste from landfill Y 00% of e-waste was diverted in both Canada and the U.S. Set performance goals based on Energy Star Portfolio Manager Divert 00% of e-waste from landfill Financing 00% of non-retail transactions reviewed against TD s E&S Credit Risk Management Process Y 00% of transactions (90) reviewed under TD s E&S Credit and Risk Management Process 00% of transactions reviewed against TD s E&S Credit Risk Management Process RESPONSIBLE FINANCE 00% of applicable project finance transactions reviewed under Equator Principles Investing Meet our commitments as a signatory to UN PRI Green Product Choices Continue to encourage customers to switch to paperless statements; conversion rate targets: Canada 7%; U.S. 46% Y Y Y 00% of applicable project finance transactions () reviewed under Equator Principles Met our commitments as a signatory to UN PRI Achieved 9.% conversion in Canada and 5.4% U.S. 00% of applicable project finance transactions reviewed under Equator Principles Meet our commitments as a signatory to UN PRI Achieve an additional conversion rate of 40.5% for Canadian customers and 6.7% for U.S. customers Increase the number of online statement accounts; targets: Canada.8 million, U.S..9 million Achieved. million in Canada and.8 million in the U.S. Achieve an additional.5 million in Canada and. million in the U.S. Page ix

10 Social Performance Data RESPONSIBLE BANKING Customer Experience Index (CEI) 04 Target 04 Score 05 Target Canada: CEI TD Canada Trust Corporate Composite U.S.: CWI TD Bank AMCB Corporate Composite CEI Wealth Composite CEI Insurance Composite TDCT and TD Bank will be moving to a new Experience metric in results are not comparable to 05 targets. Customer Problem Resolution Canada Number of problems referred to Branch Banking Customer Care 6,80 6,88 6,979 Number of customers who contacted the TD Office of the Ombudsman,086,647,796 Number of complaints requiring investigation by TD office of the Ombudsman Percentage of problems resolved by TD Ombudsman within 90 days (target) Problems investigated by the OBSI and ADR Chambers Banking Ombuds Office (Canada) Privacy claims made by customers in which the Privacy Commissioner of Canada ruled in favour of the customer 0 5 U.S Total number of problems referred to the Chairman s Service Centre 7,900 7,606 4,50 Percentage of escalated customer problems resolved by the Chairman s Service Centre within days (target 98%) The increase in customer contacts was related to MBNA customers who were experiencing problems with viewing their credit card information online. Page x

11 Workplace NUMBER OF EMPLOYEES EMPLOYEES BY BUSINESS 04 00,000 80,000 87,09 86,558 87,06,97 Wholesale Banking 4,869 Direct Channels & Distribution,77 Credit Cards and Merchant Services 4,65 Insurance 60,000 40,000 7,0 Wealth 6,998 Corporate Functions,69 Canadian Personal and Commercial 0, ,07 U.S. Personal and Commercial EMPLOYEES BY REGION TD Bank Group Workforce Age Profile Global (as of October, 04) 8 Asia-Pacific 90 Europe Age < >50 Percentage of Employees ,049 U.S. Employee Turnover (%) Average turnover rate for TD Bank Group Canada Voluntary Involuntary Retirement Total ,97 Canada U.S. Voluntary Involuntary Retirement Total A voluntary exit from TD occurs when the employee chooses to leave TD. An involuntary exit from TD occurs when employment is terminated. TD AMCB Excludes Wholesale US Page xi

12 Employee Turnover by Age and Gender Canada only (%) Female Male <0 Yr Yr. >50 Yr. Total Employee Engagement Scores 04 Target 04 Results 05 Target Show continuous improvement in employee engagement scores 8% Same as 04 EMPLOYEE ENGAGEMENT INDEX* (EEI) SCORE 5 TD Pulse: Select Questions (% positive) TD is genuinely committed to the well-being of its employees. 79% TD is doing the right things to make a positive impact on the communities in which it does business. 87% TD is doing the right things to make a positive impact on the environment. 87% TD supports employees ambition to get involved in corporate responsibility initiatives. 87% My manager actively listens to my ideas and suggestions. 8% My manager provides ongoing feedback that helps me improve my performance. 80% Where I work, people always consider our customer s point of view when making decisions. 8% I am proud to say I work for TD. 86% Percentage of respondents who agreed or strongly agreed with the statement * The Employee Engagement Index is our measure of overall engagement and is calculated using the average response (on a scale of one to five) to three key questions: feelings of accomplishment, pride in TD and plans to be with TD in one year. Employee Environmental Engagement Targets 04 Targets 04 Results 05 Targets Increase environmental engagement by 0% Achieved Increase engagement by 0% In TD annual employee survey, maintain score of 87% of employees agreeing that TD is a leader on the environment Achieved Improve score Update Canadian employee environmental engagement strategy Plant 50,000 trees and enlist 8,000 volunteers in 04 Launched refreshed strategy with a focus on retail banking employees Achieved Continue focus on retail engagement and execution of planned programs Plant 50,000 trees and enlist 8,000 volunteers 0 plantings that engage/support volunteers with various disabilities 6 plantings within (or in partnership with) Aboriginal communities Page xii

13 EMPLOYEES Employee Environmental Engagement Metrics Green Nation # of users,56 7,500 7,0 Carbon savings from acts pledged (tonnes CO e) 8,775 7,686 9,660 # of Green Teams # of Green Leaders,00,00,00 % of employees agree that TD is a leader on the environment 87% 87% N/A Training & Development (Global) Includes the courses available through TD s Learning Management System as well as external courses, certificates and accreditations. An average day is considered eight hours for U.S. employees and 7.5 for all other employees. Excludes training hours tracked outside of TD s Learning Management System (LMS) because the data is not available and cannot be reasonably estimated Investment in training per employee (dollars) $969 $,054 $945 Amount employees received through TD s Tuition Assistance for external learning (millions of dollars) $.7 $4. $7. Average number of days of training Average hours of training per: Executive 4 Canada U.S People Manager 4 Canada U.S Employee (non-manager) 4 Canada U.S Executive includes TD job levels Assistant Vice President and above. People Manager includes an employee who has one or more direct reports. Employee (non-manager) includes an employee who does not have any direct reports. Performance Trends: Workforce Diversity at TD (Canada) Labour Market Availability Women Overall 5.6% 60.% 6.58% 6.9% 68.% Senior Management.7% 6.54% 5.9%.00% Middle & Other Management % 45.7% 46.58% 44.08% Visible Minorities 5 Overall 4.7% 9.5% 8.% 8.0%.7% Senior Management.% 0.7% 8.8%.54% Middle & Other Management 4 6.%.5%.% 4.87% Aboriginal Peoples 5 Overall.%.%.%.0%.06% Senior Management.4%.% 0.98% 0.9% Middle & Other Management 4 0.9% 0.8% 0.90% 0.6% People with Disabilities 5 Overall 5.7% 6.% 5.% 5.0%.00% Senior Management 6.4% 4.44% 4.66%.57% Middle & Other Management 4 6.% 5.8% 5.6%.54% Represents the amounts reported to the Canadian federal government and are as at December, 04. Includes all Canadian businesses except TD General Insurance as this entity is provincially regulated. Includes full-time and part-time employees. Labour Market Availability based on 0 Census of Canada and TD s Internal Data. Senior Management includes TD job levels Vice President and above who have signing authority. 4 The category of middle and other management as determined by the Canadian Federal Government for employment equity reporting: Middle and other managers receive instructions from senior managers and administer the organization s Policy and operations through subordinate managers or supervisors. Refer to the HRS DC website for more information. 5 Data is voluntarily disclosed by employees. Page xiii

14 Work-related Injuries CANADA Minor injuries (0.9%) 46 (0.4%) 0 (0.40%) Disabling injuries 0 (0.%) 9 (0.%) 80 (0.4%) Employee days absent beyond day of injury 4,6, Fatalities due to work-related accidents U.S Medical/report only claims filed through workers compensation Indemnity claims filed through workers compensation Employee days absent beyond day of injury 6 4,7 4,9 Fatalities due to work-related accidents Figures in parentheses indicate accident statistics as a percentage of our workforce in the country noted, as at the end of the calendar year. Injuries that are treatable in the workplace, with no time lost beyond the day of injury. Injuries that result in lost time in the workplace on any day following the injury. For each of the years shown, there were no workplace fatalities or disabling injuries that resulted in permanent loss or loss of use of a body part or function. 4 Increased numbers may be attributed to instances of employees requiring periods of leaves greater than 90 days. 5 Workers compensation claims below $,500 or any claim that requires no payment or activity other than generating a report. 6 U.S. days absent beyond date of injury for 04 reflect claims in 04 only. Prior years reflect lost time in days or all claims. Note: The difference in relative numbers of employee days absent in Canada and the U.S. is a function of different reporting requirements in each country. In Canada, the requirement is to report accidents, such as slips, trips and falls. In the U.S., all work-related insurance claims must be reported, which inevitably includes a broader category of incidents and illnesses. COMMUNITY Performance Trends: Corporate Giving Canada (millions of Canadian dollars) U.S. (millions of U.S. dollars) U.K. (thousands of pounds sterling) Asia Pacific (in Singapore dollars) 6,50 5,780 6,50 Excludes in-kind donations (such as donated equipment, computers and furniture, and management costs) and employee donations. Includes $U.S.8. million from the TD Charitable Foundation (0 $U.S.6.8 million; 0 $U.S.5.8 million; 0 $U.S.6. million). Percentage of Donations Applied to Giving Priorities CANADA Financial Literacy and Education 6.5% 6.4% 8.5% Environment 4.8% 4.5%.% Creating Opportunities for Young People 5.5% 5.% 5.5% Other 4.% 4.8% 4.8% U.S Financial Literacy and Education.7% 8.% 9.9% Affordable Housing 7.0% 9.% 5.6% Environment.4%.%.% Other 7.9% 5.5% 4.% Page xiv

15 Taxes Borne by TD Bank Group (Restated for IFRS II adjustments) (millions of dollars) Income taxes,5,5,085 Payroll taxes GST, HST and provincial sales taxes Capital and insurance premium taxes Municipal and business taxes Total,70,8,7 Effective income tax rate reported 6.7% 5.% 4.9% Effective income tax rate adjusted for tax credits 9.5% 8.0% 6.9% Effective total tax rate 6.% 5.9% 5.4% Effective total tax rate adjusted for tax credits 8.8% 8.4% 7.% In the calculation of effective income tax rate and effective total tax rate excluding tax credits, the USA NIBT is adjusted for expenses (amortization, impairment, gain on sale) booked to pre-tax relating to the investment in LIHTC and NMTC. The calculation of effective total tax rate is revised to increase NIBT by the payroll taxes, transaction and sales taxes, capital and insurance premium taxes, property and business taxes as those taxes are deducted in the calculation of NIBT. Page xv