CRÉDITO AGRÍCOLA GROUP

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1 CRÉDITO AGRÍCOLA GROUP Meet your partner in Portugal A Brief Presentation JUNE 2018

2 1 HISTORY AND OWNERSHIP STRUCTURE KEY FINANCIALS COMPETITIVE LANDSCAPE VALUE PROPOSITION INDUSTRY AWARDS MAIN CONTACTS

3 HISTORY AND OWNERSHIP STRUCTURE Crédito Agrícola Group has a remarkable century-old history in Portugal Over 100 years of history generating value for members, customers, local communities and employees 1896 The first agricultural cooperative credit law is created 1929 For political reasons, loans to farming remain under control of 1978 Creation of to support and represent the interests of its members 1984 Caixa Central is founded to become the financial head of the Group Beginning of international business activity 2011 Crédito Agrícola celebrates its 100th birthday 2017/... Customer Advisory and digital strategy 1911 Creation of Co-operative Model 1976 After the April Revolution in 1974 $ All private financial institutions were nationalized, except for 1982 Autonomy + Creation of new local banks 1991 Caixa Central acts with the mission of supervision, guidance and financial representation of SICAM ( ) Caixa Central broadens its scope of activities (universal bank) and invests in other businesses to provide a global financial service 2013 / 2015 Reorganization of Crédito Agrícola as part of a corporate strategy to reinforce the Group s business and positioning in Portugal and abroad 3

4 HISTORY AND OWNERSHIP STRUCTURE Crédito Agrícola Group s Corporate Mission, Core Values and Development Strategy Corporate Mission To be the driver for the sustainable development of local communities, through long-term relationships with customers based on proximity and wich contribute to fulfil their financial and protection needs and expectations ( one stop shopping ). To be recognized as a role model in the financial industry among members, customers, regulatory bodies, partners, employees and the other stakeholders. Development Strategy To satisfy customers financial and protection needs, as well as to fulfil their financial aspirations To promote the local communities development To leverage sustainable investment projects To improve relationship with customers through agile processes and excellence in service Soundness Core Values Trust To focus on targeting business opportunities that are expected to return on-going profitability and enhance the co-operative values Proximity Simplicity Co-operative values 4

5 HISTORY AND OWNERSHIP STRUCTURE Crédito Agrícola Group has a comprehensive geographical coverage to fulfil its corporate mission Crédito Agrícola Group s Current Network Footprint Crédito Agrícola A private bank with social functions 1 MILLION CUSTOMERS In June 2018, with the 2nd largest branch network in the country (659 branches), marked by its inland distribution, Crédito Agrícola continued to ensure the quality, availability and accessibility of financial services in less populated and economically weaker geographical areas MEMBERS 659 AGENCIES Crédito Agrícola s strategic intent is to keep in touch with local populations and continuously improve the financial services provided. This has been carried out, albeit with some necessary logistical adjustments and closing of non-profitable branches, but opening in locations where Crédito Agrícola had no presence and/or have been left by other competitors. As an example, in October 2016, a new branch was opened in Funchal aimed at promoting the economic growth of the Madeira region and contribute to the well-being of its population. 5

6 HISTORY AND OWNERSHIP STRUCTURE The Group has accelerated the process of mergers to reach the optimal scale to act in each local market Local Banks: Number and Dimension ( ) Average number of locations per Local Bank Net Assets per Local Bank (EUR Million) Number of Local Banks Some Local Banks have decided to merge in order to reach the optimal dimension, not only in terms of organizational structures (e.g. commercial, risk, operational support), but also in terms of capital structure to finance corporate projects on a regional scale. 6

7 HISTORY AND OWNERSHIP STRUCTURE Crédito Agrícola Group Shareholding Structure Local Banks 84.13% 100% FENACAM* 1.95% 9.87% 89.72% 11.68% Head of the Group (Caixa Central) 100% 94.17% 90.13% 10.28% 20.13% Crédito Agrícola SGPS CA Serviços 79.85% 100% 100% 20.25% 79.20% 100% 100% 100% CA Seguros & Pensões SGPS CA Gest CA Consult CA Informática CCAM Gestão de Investimentos Unipessoal Lda. Agrocapital SCR CA Imóveis 2.31% 98.18% 1.86% CA Vida CA Seguros 97.37% 20.00% 1.77% 0.03% 5.74% FII CA Imobiliário FII CA Arrendamento Habitacional FII Imovalor CA Rede Nacional de Assistência, S.A.** (*) FENACAM owns 98,8% of its own shares. (**) Consolidation by the equity method. SICAM (perimeter) is represented by Caixa Central, upon which powers were conferred in the areas of oversight, intervention and guidance of banks. 7

8 HISTORY AND OWNERSHIP STRUCTURE Crédito Agrícola Group currently comprises 80 Local Banks, Caixa Central, Specialized Companies and FENACAM Local Banks 80 Local Banks ( CCAM ) represent the core of the Crédito Agrícola Group, with: Members + 1,000,000 Customers SICAM Sistema Integrado do Crédito Agrícola Mútuo ( SICAM ), develops the Bancassurance activities and sells other finantial products and services. Insurances (life&non-life) Non-life and Life Insurance companies use the Group s retail network to distribute their offer which is widely recognized in the market. Assets Management Fund and Assets & Liabilities Management Private Equity (Agrocapital SCR, SA) Private equity company that manages risk capital funds invested in industries such as agriculture and forestry. National Federation FENACAM - Federação Nacional das Caixas de Crédito Agrícola Mútuo, was the first structure with national coverage aiming to preserve the Local Banks ( CCAM ) interests and to represent them in Portugal and internationally. Head of the Group Caixa Central - Caixa Central de Crédito Agrícola Mútuo, CRL, is a co-operative bank with responsibility regarding the Group s coordination and joint banking strategy development, institutional representation (including domestic clearing and capital markets), supervision and guidance (as empowered by the National Central Bank), Group s treasury and liquidity management, shared services provision and retail bank for the Lisbon and Oporto markets. Software & IT / Communications Responsibility for providing software development services and IS/IT and communications equipment purchasing services provision (shared services). 8

9 1 HISTORY AND OWNERSHIP STRUCTURE KEY FINANCIALS COMPETITIVE LANDSCAPE VALUE PROPOSITION INDUSTRY AWARDS MAIN CONTACTS

10 KEY FINANCIALS Crédito Agrícola is one of the leading Portuguese financial groups, with net assets over EUR 18 Billion (In EUR Million) 2014 Dez Dez Dez Dez Jun. Resources from customers (on & off balance) of which Deposits of which Funds and Capitalization Insurance (a) Loans to Customers (gross) Loans to Customers (net) Total Net Assets Net Equity Common equity tier - phased in - % 13.1% 13.0% 13.6% 15.5% 13.9% Financial Margin Commissions (net) Insurance Technical Margin Gross Income (Operating Profit) Net Profit Efficiency Ratio - % 57.5% 63.8% 73.1% 60.8% 64.8% Return on Equity (ROE) - % 2.2% 4.5% 4.7% 10.5% 8.8% Return on Net Assets (ROA) - % 0.2% 0.4% 0.3% 0.8% 0.7% Local Bancks Branches

11 KEY FINANCIALS As of June 2018, Crédito Agrícola s market share accounted for 5.1% of loans and 7.2% of deposits Geographic Market Share Granted loans * 3.6% 3.9% 4.2% 4.5% 5.0% 5.1% Geographic Market Share - Deposits * 6.3% 6.5% 6.5% 6.8% 7.1% 7.2% Evolution of granted loans in M (market versus CA) Market CA % 9.0% 12.9% 4.1% 4.2% 5.5% 8.9% 8.6% 16.2% 16.6% 19.9% 18.7% 12.6% 25.8% Evolution of deposits in M (market versus CA) * Market 10.9 CA * 2.4% 14.5% 8.6% 5.1% 4.3% 8.2% 11.5% 12.7% 15.2% 11.8% 22.1% 12.9% 13.0% 19.6% Açores 7.2% Madeira 0.1% 4.8% 12.7% 29.9% Açores 12.2% Madeira 0.3% 7.4% 34.7% 18.9% 11.0% 15.2% 11 Source: EMF, Banco de Portugal (*)June

12 1 HISTORY AND OWNERSHIP STRUCTURE KEY FINANCIALS COMPETITIVE LANDSCAPE VALUE PROPOSITION INDUSTRY AWARDS MAIN CONTACTS 12

13 COMPETITIVE LANDSCAPE Loans to customers and Deposits from customers (June 2017 to June 2018) Loans (gross) to Customers Deposits from Customers SICAM 6.3% SICAM 7.8% CGD -3.3% CGD -1.7% NOVO BANCO -4.7% NOVO BANCO 15.2% SANTANDER 4.7% SANTANDER 4.3% BPI -1.8% BPI 7.7% BCP -3.5% BCP 7.6% MONTEPIO N.A. MONTEPIO N.A. Loans (gross) to Individuals Loans (gross) to Companies SICAM 3.5% SICAM 8.5% CGD -4.6% CGD -1.7% NOVO BANCO 0.8% NOVO BANCO -7.6% SANTANDER 1.4% SANTANDER 8.5% BPI 3.0% BPI -6.9% 13 BCP MONTEPIO -1.3% N.D. BCP MONTEPIO -5.7% N.D. Source: Investors relations. Domestic activity/ Activity in Portugal. Santander figures include the effects from Banco Popular integration.

14 COMPETITIVE LANDSCAPE In 2017, Crédito Agrícola was the financial group with one of the largest branch network in Portugal, and had the best liquidity ratio (69%) Benchmark among the 7 major Financial Groups in Portugal (Dec.2017) Branches Cost-to-income (C2I) 86.5% % 43.4% 46.0% 53.1% 56.2% 60.8% A B C D E F D B C F A E Loan-to-Deposit Ratio (%) Return or Equity (%) 69% 87% 88% 94% 105% 108% 127% Indicative Liquity Ratio. Max: 120% 10.8% 10.5% 2.6% 1.7% 0.6% 0.4% A D B E F C -28.9% C B F A E D 14 *Loan-to-Deposit Ratio: Ratio between the banks total loans and total deposits (Bdp definition). Sources: Bank's results by December 2017.

15 1 HISTORY AND OWNERSHIP STRUCTURE KEY FINANCIALS COMPETITIVE LANDSCAPE VALUE PROPOSITION INDUSTRY AWARDS MAIN CONTACTS 15

16 VALUE PROPOSITION As a universal bank, Crédito Agrícola offers a wide range of financial products and services to individuals and corporations Savings and Checking Accounts Corporate accounts (Euro or foreign currency) Direct debits Standing orders Payment management Support service for payments and receipts Transfers Payments of wages and suppliers Salary management Direct Debit Systems Deposits Investment Accounts Electronic Payments Systems Cash deposits Fixed and variable rate Savings Structured deposits Custodian operations and Market orders Structured products Mutual investment funds Portfolio management Debit & credit cards Corporate credit cards Co-branded and private labels POS & ATM Loans / Credits (individuals and corportate) Leasing & Invoicing discounting Mortgage loans Consumption credit Cash advances / Overdrafts Credit for investment Commercial paper issuing Current-account credit facility Vehicle leasing Equipment leasing Real Estate leasing Invoice discounting 16

17 VALUE PROPOSITION NON - EXHAUSTIVE International Business Trade Finance Correspondent Banking International payments Emigrant remittances Tax-efficient investments Asset Management Structured products Securities investment Funds Real Estate investment Funds Integrated asset management Life & Non-life Insurances Life and Health insurance Retirement / education insurance and savings & pension funds Property and casualty insurance Professional and personal responsibility Management & Financial Advisory Business & corporate strategy Mergers & acquisitions Corporate finance Organization & governance Internationalization Specialized Financial Services Cash management Money and capital markets Financial instruments Foreign Exchange Securities brokerage and custody Commodities risk management Venture Capital & Vehicles (mandates) Operational management: Mandates: - FCR Central FRIE - FCR Agrocapital 1 Co-management: - FEII Floresta Atlântica Other financial instruments 17

18 VALUE PROPOSITION Crédito Agrícola is the financial partner for a wide range of industries Manufacturing Agro-Business Healthcare and Social Services Business Services Automotive Power & Utilities Entertainment, Media and Technologies Tourism and Leisure Public Sector Our industry expertise allows us to support Companies and Projects in a wide range of industries. Forest, Paper & Packaging Retail & Consumer Transport & Logistics 18

19 VALUE PROPOSITION Beyond its 659 branches, the Crédito Agrícola Group offers state-of-the-art electronic interfaces in the digital world 659 Branches > ATM & > 250 B24 CA Online* CA Imóveis** CA Mobile e Apps Call Center (*) Home Banking. (**) Website for the sale of Crédito Agrícola's real estate assets.

20 VALUE PROPOSITION Crédito Agrícola Group is enhancing its international presence through commercial agreements CA geographical footprint 2018 EUROPE France Luxembourg Portugal Switzerland Spain Domestic Network Representative Offices Partnerships Crédito Agrícola is particularly keen in supporting Portuguese exporting companies and emigrant communities residing in Europe. 20

21 VALUE PROPOSITION Crédito Agrícola Group s communication strategy is focused on transparency and simplicity to customers and members SUCCESS IS THE RESULT OF HARD WORK. PUBLICIDADE 05/

22 1 HISTORY AND OWNERSHIP STRUCTURE KEY FINANCIALS COMPETITIVE LANDSCAPE VALUE PROPOSITION INDUSTRY AWARDS MAIN CONTACTS

23 INDUSTRY AWARDS There is a wide recognition of Crédito Agrícola Group s excellence among banking and insurance industries Portuguese Industry Awards for Crédito Agrícola Group PARA CLIENTES 5 ESTRELAS, UM ATENDIMENTO 5 ESTRELAS. O Atendimento ao Cliente do Crédito Agrícola volta a ser considerado pelos consumidores um Serviço Cinco Estrelas. A todos os nossos Clientes, obrigado. 23

24 INDUSTRY AWARDS There is a wide recognition of Crédito Agrícola Group s excellence among banking and insurance industries Portuguese Industry Awards for Crédito Agrícola Group In its Top 1000 World Banks 2018 issued last month, The Banker shows Crédito Agrícola as the 3rd bank in Portugal by Financial Soundness and the 2nd by ROA, in reference to the 2017 FYE 24

25 INDUSTRY AWARDS Crédito Agrícola: the financial partner for the development of local communities In over 100 years of activity, Crédito Agricola has contributed to economically, socially and culturally develop the regions where Local Banks are integrated (co-operative principles and values being an intrinsic feature). 25

26 1 HISTORY AND OWNERSHIP STRUCTURE KEY FINANCIALS COMPETITIVE LANDSCAPE VALUE PROPOSITION INDUSTRY AWARDS MAIN CONTACTS

27 MAIN CONTACTS Contacts: Caixa Central Caixa Central de Crédito Agrícola Mútuo, C.R.L. Rua Castilho, 233/233A, Lisbon, Portugal International Business Compliance Financial Tel.: (+351) Fax: (+351) Tel.: (+351) Fax: (+351) Tel.: (+351) Fax: (+351) Mr. João Barata Lima Department Head Mrs. Helena Aparício Department Head & Compliance Officer Mr. Paulo Bugalho Department Head Mr. Duarte Vidal Correspondent Banking & Trade Finance 27

28 CRÉDITO AGRÍCOLA GROUP Meet your partner in Portugal

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