2014 facts and figures

Transcription

1 2014 facts and figures

2 architecture of the digital future We see ourselves as architects of the digital future, and we have big plans. Our exciting services and practical solutions will offer best customer experience. We want to create virtual spaces for our customers spaces for entertainment, for working, for playing, for relaxing, and for living. What exactly are we aiming for? We will standardize the network infrastructure in our European markets and simplify communications across borders even further. This will create a huge communications space, with plenty of room for emotions. We will assume responsibility for Europe as a place of business by constantly improving transmission rates, providing the best networks, and ensuring the highest security standards. And as architects of digitization, we are supporting entire industries in connecting work, production, and sales.

3 1 contents 2 Deutsche Telekom at a glance 4 Selected financial data of the Group 6 Key data of the Group 8 Principal subsidiaries 9 The operating segments 12 Measuring sustainable performance Financial calendar Contacts

4 2 deutsche telekom at a glance We had a successful close to 2014 with a good fourth quarter. With adjusted EBITDA of EUR 17.6 billion for full year 2014, we were right on the mark and delivered on the guidance published in February At EUR 4.1 billion, free cash flow was in line with the communicated corporate target of around EUR 4.2 billion. Net revenue increased substantially by 4.2 percent in This strong growth was primarily attributable to our United States operating segment, which increased its revenue by more than 20 percent year-on-year (on a euro basis). The main driver here was the unbroken strong acquisition of new customers. Our United States operating segment made the largest contribution to net revenue in the reporting year. In the Germany operating segment, revenue decreased only slightly compared with the prior year. We held our own in this market, performing especially well in mobile communications. In the Europe operating segment, our revenue was again substantially adversely affected by regulatory decisions and by competition-induced price reductions. The initiated realignment of T-Systems business model had a negative impact on revenue in our Systems Solutions operating segment, as did the general downward trend in prices for IT and communications services. Adjusted EBITDA increased slightly by 0.8 percent year-on-year. While adjusted EBITDA grew in the United States and Systems Solutions operating segments, it continued to come under pressure in particular in the Europe operating segment, as expected, on account of the decline in revenue. Our Germany operating segment achieved its target value of around 40 percent with an adjusted EBITDA margin of 39.6 percent. Net revenue Adjusted EBITDA

5 3 In a year-on-year comparison, our earnings performance was substantially impacted by the first-time inclusion of MetroP CS in the prior year, with the contributions to earnings only taken into account from the second quarter of Our earnings in the reporting year were affected by the sale of 70 percent of the shares in the Scout24 group consummated in early February 2014 and the acquisition of the GTS Central Europe group in May Overall, changes in the composition of the Group made a positive contribution of EUR 0.8 billion to our revenue development and of EUR 0.3 billion to the development of our adjusted EBITDA. Free cash flow (before dividend payments, spectrum investment) a a And before AT&T transaction and compensation payments for MetroPCS employees. Our EBIT increased substantially by EUR 4.9 billion compared with the prior year to EUR 7.2 billion. This was largely due to income of EUR 1.7 billion from the deconsolidation of the Scout24 group realized in connection with the sale of the investment. Impairment losses recognized on goodwill and other non-current assets in the prior year offset the increase in depreciation and amortization resulting primarily from the acquisition of MetroP CS. The result was a total decrease of EUR 0.3 billion in depreciation and amortization. Like EBIT, our net profi t increased substantially by EUR 2.0 billion to EUR 2.9 billion. Adjusted for special factors, net profit decreased by EUR 2.8 billion to around EUR 2.4 billion. Net debt increased over the course of the year from EUR 39.1 billion to EUR 42.5 billion. Free cash flow (EUR 4.1 billion) and the sale of the Scout24 group (EUR 1.6 billion) in particular had a positive impact. Contrasting effects primarily related to the acquisition of mobile spectrum (EUR 2.3 billion), dividend payments including to non-controlling interests (EUR 1.3 billion), outflows for the acquisition of stakes in other companies (EUR 1.4 billion), and exchange rate effects (EUR 1.8 billion). Cash capex (before spectrum investment) totaled EUR 9.5 billion in the reporting year and mainly related to further rolling out broadband and expanding capacities in existing networks. In mobile communications, we invested in LTE, increased network coverage, and upgraded capacity to meet increasing demand for data volumes. In the fixed network, priority was given to expanding the fiber-optic infrastructure, to IPTV, and to the continued migration of the existing telephone network to an IP-based network. Our key performance indicator ROCE (return on capital employed) improved by 1.7 percentage points in 2014 to 5.5 percent. A substantial improvement in net operating profi t after taxes (NOPAT), which more than offset a slight increase in the average net operating assets (NOA), contributed to this development. The improvement in NOPAT is also positively impacted by income from the deconsolidation of the Scout24 group as well as by income from a transaction completed in the United States operating segment concerning the acquisition and exchange of spectrum. The increase in average NOA is mainly attributable to asset growth in our United States operating segment was also a good year for our shareholders: They benefited not only from the dividend of EUR 0.50 per share paid out for the 2013 financial year, but also from an increase of 6.6 percent in our share price.

6 4 selected financial data of the group T 001 Change compared to prior year % a REVENUE AND EARNINGS Net revenue Of which: domestic a % (5.5) Of which: international a % Profit (loss) from operations (EBIT) (4.0) 5.6 Net profit (loss) n. a (5.4) 0.5 Net profit (loss) (adjusted for special factors) (12.1) EBITDA b, c EBITDA (adjusted for special factors) b, c EBITDA margin (adjusted for special factors) a % (0.9) PROFITABILITY ROCE % (2.4) 3.8 STATEMENT OF FINANCIAL POSITION Total assets Shareholders equity Equity ratio a % (0.8) Net debt c Relative debt (Net debt/ebitda (adjusted for special factors)) a,b n. a CASH FLOWS Net cash from operating activities Cash capex (7.0) (11.8) (11.1) (8.4) (8.4) Free cash flow (before dividend payments, spectrum investment) d, e, f, g (10.1) Net cash used in investing activities (8.7) (10.8) (9.9) (6.7) (9.3) Net cash (used in) from financing activities n. a. (3.4) 1.0 (6.6) (6.0) EMPLOYEES Average number of employees (full-time equivalents, without trainees) thousands (0.6) Revenue per employee a thousands of T-SHARE KEY FIGURES Earnings per share (basic and diluted) n. a (1.24) 0.13 Dividend per share g n. a Total dividend h n. a Total number of ordinary shares at the reporting date i millions 1.9 4,536 4,451 4,321 4,321

7 (9.9) (9.2) (8.7) (8.0) (11.8) (10.7) (8.6) (11.4) (8.1) (14.3) (6.4) (5.1) (3.1) (6.1) (2.1) ,321 4,361 4,361 4,361 4,361 a Calculated on the basis of millions for the purpose of greater precision. Changes to percentages expressed as percentage points. b Deutsche Telekom defines EBITDA as profit/loss from operations before depreciation, amortization and impairment losses. c EBITDA, EBITDA adjusted for special factors, net debt, and free cash flow are non-gaap figures not governed by the International Financial Reporting Standards (IFRS). They should not be viewed in isolation as an alternative to profit or loss from operations, net profit or loss, net cash from operating activities, the liabilities reported in the consolidated statement of financial position, or other Deutsche Telekom key performance indicators presented in accordance with IFRS. For detailed information and calculations, please refer to the section Development of business in the Group in the combined management report in this Annual Report, PAGE 82 ET SEQ. d Figures for 2006 include EUR 3.3 billion for the acquisition of licenses. e Since the beginning of the 2007 financial year, Deutsche Telekom has defined free cash flow as cash generated from operations less interest paid and net cash outflows for investments in intangible assets (excluding goodwill) and property, plant and equipment. Prior-year figures have been adjusted accordingly. f And before PTC and AT&T transactions and compensation payments for MetroPCS employees. g Subject to approval by the relevant bodies and the fulfillment of other legal requirements. h Subject to approval by the 2015 shareholders meeting concerning the dividend payments for the 2014 financial year. For more detailed explanations, please refer to Note 28 Dividend per share, PAGE 236. i Including treasury shares held by Deutsche Telekom AG.

8 6 key data of the group T 002 GROUP Mobile customers millions Fixed-network lines a millions Broadband lines a, b millions GERMANY Mobile customers millions Fixed-network lines millions Of which: retail IP-based millions Broadband lines millions Television (IPTV, satellite) millions Unbundled local loop lines (ULLs) millions Wholesale unbundled lines millions Wholesale bundled lines millions UNITED STATES Mobile customers millions EUROPE Mobile customers millions Fixed-network lines millions Of which: IP-based millions Retail broadband lines millions Television (IPTV, satellite, cable) millions Unbundled local loop lines (ULLs)/wholesale PSTN millions Wholesale bundled lines millions Wholesale unbundled lines millions SYSTEMS SOLUTIONS Order entry millions of 7,456 7,792 8,737 Computing & Desktop Services Number of servers managed and serviced units 61,654 62,308 57,121 Number of workstations managed and serviced millions Systems Integration Hours billed millions Utilization rate % Totals were calculated on the basis of precise figures and rounded to millions.

9 n. a. n. a. n. a ,396 9,281 9,305 10,235 58,053 58,073 47,092 56, n. a. n. a. n. a. n. a. n. a. n. a. n. a. n. a. Group a The lines of our subsidiary Euronet Communications in the Netherlands have no longer been included in the Europe operating segment since January 2, 2014 following the sale of the shares held in the company. The comparatives for 2013 and 2012 have been adjusted accordingly. b Excluding wholesale. Germany Stationary wireless solutions have been reported under mobile communications since October 1, United States On May 1, 2013, the number of prepay customers increased by 8,918 thousand in connection with the acquisition of MetroPCS. Europe The Europe operating segment includes the national companies in Greece, Romania, Hungary, Poland, the Czech Republic, Croatia, the Netherlands, Slovakia, Austria, Albania, the F.Y.R.O. Macedonia, and Montenegro. The lines of the GTS Central Europe group have been included since May 30, The lines of our subsidiary Euronet Communications in the Netherlands have no longer been included in the Europe operating segment since January 2, 2014 following the sale of the shares held in the company. The comparatives for 2013 and 2012 have been adjusted accordingly. The ICSS/GNF business of the local business units (LBUs), which had previously been organizationally assigned to the Systems Solutions operating segment, was brought together as of January 1, 2014 and is now reported under the Europe operating segment. Furthermore, as of January 1, 2014, the local business customer units of T-Systems Czech Republic, which had previously been managed under the Systems Solutions operating segment, were merged with T-Mobile Czech Republic; they are reported in the Europe operating segment. The comparatives for 2013 and 2012 have been adjusted accordingly. The customers of our national companies in Bulgaria have not been included in the Europe operating segment since August 1, 2013 following the sale of the shares held in the companies. The comparatives for 2012 and 2011 have been adjusted accordingly. Since January 1, 2013, fixed-network lines have been broken down by technology. This change also includes the addition of broadband cable lines and the disclosure of wholesale PSTN lines together with the unbundled local loop lines (ULLs). The comparatives for 2012 and 2011 have been adjusted accordingly. For better comparability, the customers of T-Mobile UK, who were transferred to the EE joint venture as of April 1, 2010 following the merger of T-Mobile UK and Orange UK, were subtracted from all historical customer figures. Systems Solutions The ICSS/GNF business of the local business units (LBUs), which had previously been organizationally assigned to the Systems Solutions operating segment, was brought together as of January 1, 2014 and is now reported under the Europe operating segment. Furthermore, as of January 1, 2014, the local business customer units of T-Systems Czech Republic, which had previously been managed under the Systems Solutions operating segment, were merged with T-Mobile Czech Republic; they are reported in the Europe operating segment. The values in the prior-year period have not been adjusted with the exception of the order entry for 2013.

10 8 principal subsidiaries T 003 Name and registered office Deutsche Telekom share Dec. 31, 2014 % Net revenue c 2014 millions of Profit (loss) from operations c 2014 millions of Shareholders equity c 2014 millions of Average number of employees Telekom Deutschland GmbH, Bonn, Germany ,760 4,597 4,223 12,423 T-Mobile US, Inc., Bellevue, Washington, United States a, b ,408 1,405 14,060 37,858 T-Systems International GmbH, Frankfurt/Main, Germany ,472 (517) ,590 Hellenic Telecommunications Organization S.A. (OTE), Athens, Greece a , ,591 21,903 Magyar Telekom Public Limited Company, Budapest, Hungary a, b , ,137 14,559 T-Mobile Netherlands Holding B.V., The Hague, Netherlands a, b , ,508 1,439 T-Mobile Polska S.A., Warsaw, Poland b , ,395 4,641 T-Mobile Czech Republic a.s., Prague, Czech Republic a, b ,588 3,419 Hrvatski Telekom d.d., Zagreb, Croatia a, b ,964 5,359 T-Mobile Austria Holding GmbH, Vienna, Austria a, b ,113 Slovak Telekom a.s., Bratislava, Slovakia a, b ,956 3,752 a Consolidated subgroup. b Indirect shareholding of Deutsche Telekom AG. c IFRS figures For information about our places of operations, please visit In accordance with 313 HGB, the full statement of investment holdings, which forms part of the notes to the consolidated fi nancial statements, is published in the Federal Gazette (Bundesanzeiger) together with the consolidated financial statements. It is available upon request from Deutsche Telekom AG, Bonn, Investor Relations, and on Deutsche Telekom s website ( Furthermore, the statement of investment holdings includes a full list of all subsidiaries that exercise simplification options in accordance with 264 (3) HGB or disclosure simplification options in accordance with 264b HGB.

11 9 the operating segments GERMANY We held our own well in our home market of Germany again in We defended our position as market leader in the fixed network and, in mobile communications, we even extended our market lead in service revenues. The decrease in revenue of the Germany operating segment improved 0.5 percentage points compared with 2013 and amounted to 0.8 percent. Adjusted EBITDA declined slightly by 1.4 percent to EUR 8.8 billion. By the end of the reporting year, the number of television customers had increased by 12.2 percent compared with the prior year to 2.4 million; the number of mobile customers increased to 39.0 million. The total number of fiber-optic lines increased by almost 1 million to a total of 2.5 million. T 004 Contribution of the segment to net revenue % 33.4 Germany For more information, please refer to the section Development of business in the operating segments, PAGE 96 ET SEQ. Change % TOTAL REVENUE (0.8) % Profit from operations (EBIT) 5.1 % EBITDA (adjusted for special factors) (1.4) % Number of employees at the reporting date 3.0 % 68,754 66,725 67,497 69,574 70,902 UNITED STATES In our United States operating segment, the strong growth in new customers continued unchanged: T-Mobile US increased its customer base to 55.0 million as of the end of 2014, up 17.9 percent year-on-year. Encouragingly, customer numbers increased in all our customer categories. Total revenue grew 20.8 percent to EUR 22.4 billion. In addition to the inclusion of MetroP CS results for the full year for the first time, the growth of the MetroP CS brand and the development of additional markets also contributed to this. Adjusted EBITDA increased by 10.9 percent to EUR 4.3 billion in the reporting year. T 005 Contribution of the segment to net revenue % 35.8 United States For more information, please refer to the section Development of business in the operating segments, PAGE 96 ET SEQ. Change % TOTAL REVENUE 20.8 % Profit (loss) from operations (EBIT) 0.1 % (7.5) (0.7) 2.1 EBITDA (adjusted for special factors) 10.9 % Number of employees at the reporting date 7.0 % 39,683 37,071 30,288 32,868 37,760

12 10 For more information, please refer to the section Development of business in the operating segments, PAGE 96 ET SEQ. EUROPE There was a varied picture in the development of customer numbers in our Europe operating segment. Our telecommunications markets continued to come under pressure from ongoing intense competition; slight economic improvements in some countries of our operating segment had a positive impact. The number of our IP-based lines grew substantially by 41.0 percent to almost 3.5 million. Our TV business remains a constant growth driver: In 2014, we recorded year-on-year growth of 6.0 percent. Total revenue amounted to EUR 13.0 billion, 5.3 percent less than in the prior year, with decisions by regulatory authorities having a substantial negative impact on our segment revenue. Adjusted EBITDA amounted to EUR 4.4 billion. T 006 Contribution of the segment to net revenue % 20.1 Europe Change % TOTAL REVENUE (5.3) % Profit from operations (EBIT) 75.3 % EBITDA (adjusted for special factors) (2.6) % Number of employees at the reporting date (2.4) % 51,982 53,265 57,937 58,794 63,338 For more information, please refer to the section Development of business in the operating segments, PAGE 96 ET SEQ. SYSTEMS SOLUTIONS Our corporate customer arm, T-Systems, concluded major new deals in 2014, for example, with ThyssenKrupp and Daimler. We were also awarded the contract to set up and operate a satellite-based toll system for trucks in Belgium. Nevertheless, order entry decreased by 4.3 percent year-on-year. Total revenue amounted to EUR 8.6 billion, a decrease of 4.8 percent. The main reason for this decrease was the expected decline revenue in connection with the realignment of our business model in favor of sustainable, profitable growth. Adjusted EBITDA increased by EUR 61 million or 7.9 percent in the reporting year due to a substantially higher contribution from Telekom IT. T 007 Contribution of the segment to net revenue % 9.5 Systems Solutions Change % TOTAL REVENUE (4.8) % Loss from operations (EBIT) (43.5) % (0.4) (0.3) (0.3) (0.4) (0.2) EBITDA (adjusted for special factors) 7.9 % Number of employees at the reporting date (3.6) % 47,762 49,540 52,106 52,170 51,742 The ICSS/GNF business of the local business units (LBUs), which had previously been organizationally assigned to the Systems Solutions operating segment, was brought together as of January 1, 2014 and is now reported under the Europe operating segment. Furthermore, as of January 1, 2014, the local business customer units of T-Systems Czech Republic, which had previously been managed under the Systems Solutions operating segment, were merged with T-Mobile Czech Republic; they are reported in the Europe operating segment. The comparatives for 2013 and 2012 have been adjusted accordingly. For more information, please refer to Note 32 Segment reporting in the notes to the consolidated financial statements, PAGE 239 ET SEQ.

13 11 GROUP HEADQUARTERS & GROUP SERVICES Total revenue in our Group Headquarters & Group Services segment in 2014 decreased by 12.6 percent year-on-year, mainly due to the revenue lost in connection with the sale of 70 percent of the shares in the Scout24 group which was consummated in early February Adjusted EBITDA decreased by EUR 12 million compared with the prior year, mainly due to the loss of the Scout24 group s contribution to operations. Contribution of the segment to net revenue % 1.2 Group Headquarters & Group Services For more information, please refer to the section Development of business in the operating segments, PAGE 96 ET SEQ. T 008 Change % TOTAL REVENUE (12.6) % Profit (loss) from operations (EBIT) 93.1 % (0.1) (1.6) (1.8) 1.3 (2.5) EBITDA (adjusted for special factors) (1.8) % (0.7) (0.7) (0.7) (0.6) (0.9) Number of employees at the reporting date (10.7) % 19,631 21,995 21,858 21,726 23,035

14 12 measuring sustainable performance For further information on Deutsche Telekom s commitment to corporate responsibility, please refer to the section Corporate responsibility in the combined management report, PAGE 116 ET SEQ. Across the Group, Deutsche Telekom strives for sustainable business development. We take responsibility, that means we square up to the challenges facing society as a whole and are committed to the environment and society. The strategic orientation of Corporate Responsibility is derived from our Group strategy. We define specific areas of focus, such as protecting the climate and ensuring a sustainable supply chain. In 2014, we made huge strides forward. Thanks to a joint project with major suppliers on critical issues such as working hours or occupational health and safety, we identified, for example, competitive advantages: Better working conditions have a positive influence on employee loyalty and motivation, raise productivity and improve the quality of products. We have developed key performance indicators to measure our success. To measure our performance, for example, we use the CO 2 Emissions, Energy Consumption, and Sustainable Procurement ESG KPIs shown on this page. (ESG: Environment, Social, and Governance). CO 2 Emissions ESG KPI a CO 2 emissions in thousands of metric tons (Changes in %, compared against 2008 base year for the climate target) Sustainable Procurement ESG KPI % Procurement volume covered by supplier self-assessments and/or audits as a percentage of total sourcing volume. Target value Energy Consumption ESG KPI a Expressed as MPEI: electricity consumption (thousand MWh)/revenue () 72 5,000 4,000 3,000 3,463 (+ 11) 3,412 (+ 8) 3,587 (+ 13) 3,816 (+ 20) 3,872 (+ 18) , , Glossary, PAGE 277 ET SEQ. CO 2 emissions (Scopes 1 and 2). Emissions are measured in CO 2 -equivalent values based on energy and fuel consumption in accordance with the Greenhouse Gas Protocol and employing the emission factors specified by the International Energy Agency and the Greenhouse Gas Protocol. T-Mobile US share Revenue Energy consumption (thousand MWh) , , , , ,333.0 Relevant base year for climate target (2008) a Changes applied retrospectively since 2010 to account for the extension of the KPI scope to include all Group units contributing to the climate protection target. Furthermore, minor adjustments for 2013 to include natural gas and fuel consumption in three national companies. a Energy Consumption ESG KPI: Ratio of energy consumption to relevant revenue, calculated as Monetary Power Efficiency Indicator. Calculated on the basis of appropriate estimates and extrapolations.

15 Financial calendar Financial calendar a Press conference on the 2014 financial statements and publication of the 2014 Annual Report February 26, 2015 Group report as of March 31, 2015 May 13, shareholders meeting (Cologne) May 21, 2015 Dividend payout b June 17, 2015 Group report as of June 30, 2015 August 6, 2015 Group report as of September 30, 2015 November 5, 2015 Press conference on the 2015 financial statements and publication of the 2015 Annual Report February 25, 2016 All dates are subject to change. a For more dates, an updated schedule, and information on webcasts, please go to b Deutsche Telekom is again considering paying out the dividend either in cash or in the form of shares. The cash dividend is expected to be paid out on June 17, Subject to approval by the relevant bodies and the fulfillment of other legal provisions. The English version of these 2014 facts and figures is a translation of the German version. The German version is legally binding. contacts Deutsche Telekom AG Corporate Communications Friedrich-Ebert-Allee Bonn, Germany Phone +49 (0) Fax +49 (0) E -mail: media@telekom.de Please refer all questions relating to the T-Share to: Phone +49 (0) Fax +49 (0) E -mail: investor.relations@telekom.de Our Annual Report is available online at: