These accounts comprise savings and transaction accounts compared across 7 user profiles.

Transcription

1 Report No. 15 August 2012 IN THIS REPORT: We research & rate: 447 deposit accounts from 94 institutions. These accounts comprise savings and transaction accounts compared across 7 user profiles. We also name the banks that offer the Best Value for savings and everyday banking across Australia. HOLD ON FOR THE RIDE W ith the sharemarket auditioning as the next major theme park thrill ride, hanging on to your cash is becoming almost as much of a burden as making it. Plump rates on term deposits and online savings accounts in particular are being hunted down by gun-shy investors in an effort to generate the highest return at minimum risk. The low-rate environment we are in right now is not good news for the cashed up. To throw further confusion into the mix savings rates often move independently of the official Reserve Bank rates. That means it s more important than ever to keep on top of what financial institutions are offering and take advantage anywhere you can. This usually starts by making sure your money is in the right account. Don t leave your hard-earned languishing in a low-interest or high-fee account that eats away at the balance. COMPARE, SWITCH AND PROSPER. W ith a multitude of deposit accounts jostling for your attention, comparing all accounts equally can be time consuming. The CANSTAR deposit star ratings make it easy because we compare products across four common savings profiles and three transaction profiles. So you can make a list of products worth following up or simply check out how your current deposit account stacks up. The nuts and bolts of how we undertake our comparison can be found in our methodology at the end on this document. Our research also yields the institutions that offer the best all round value in the two quite distinct areas we use to manage our money everyday transactions and savings. BEST VALUE AUSTRALIA: EVERYDAY BANKING T his is the fifth year CANSTAR has recognized the institution that consistently offers the best value for everyday banking nationwide. For the third time, the award has gone to Bankwest which prides itself on the transaction accounts it offers, among others. CANSTAR combines products from the three transaction profiles of the Deposit account star ratings, with additional scoring based on ATM and branch coverage to identify the institution that provides the best value products and accessibility for everyday banking. We couldn t go past Bankwest s offering, the star of which is the Hero account. This is a transaction account which defies the odds by actually paying interest on balances of up to $5,000 when you deposit $2,000 per month into the account. At the time of writing, the interest rate was 4% which is great for an account with transaction functionality. YOUR GUIDE TO PRODUCT EXCELLENCE

2 For customers who are heavy users of ATMs, Bankwest has created a Zero account. This goes one important step further by charging zero in the way of fees. ATM access is no problem, as Bankwest uses the Commonwealth Bank s extensive network and for this type of customer, no fees are a godsend. These two accounts are outstanding and CANSTAR congratulates Bankwest on its commitment to filling the needs of everyday banking customers. BEST VALUE AUSTRALIA: SAVINGS O nline Savings, Cash Manager, Bonus Saver and Term Deposits make up the suite of products offered by most financial institutions. The spread is varied to cater for the different requirements of savers and competition is fierce, particularly in the current economic landscape. We were impressed by the savings products offered by the Commonwealth Bank. Across the board, these products offer good deals to customers. The Commonwealth s Goal Saver account, for instance, spurs on the saver by giving bonus interest if they save an extra $200 a month. Those who live online will embrace the Netbank Saver. It s a traditional online account which uses the official cash rate as its base rate, plus it offers a three-month promotional rate for new customers. You will also find the Commonwealth offers competitive rates on a large choice of term deposits which may well suit your needs. Overall, the Commonwealth Bank offers the best value across the range of savings accounts and we congratulate the Commonwealth Bank on its focus in this important area of money management. THE PERM SHINES T hose who prefer banking with a mutual will know they can provide some stiff competition for their big brothers. This year, our results revealed a double surprise. Newcastle Permanent Building Society blitzed the field for both everyday banking and savings. This is quite a coup and the result of Newcastle Permanent s strong focus on its customer base. The Perm s suite of deposit products is impressive. For everyday use, Newcastle Permanent is a simple, no-fuss account that waives all fees if you deposit $1,800 each month such as your salary. Convenient access is available through Westpac, St George and BankSA ATMs nationwide. For the savers who really want to make their money work harder, the Rapid Saver account currently pays 5% interest on the entire balance providing you make one deposit and no s per month. Slip up on the conditions and no interest is paid. But for those savers that want a term deposit type interest rate, with the flexibility of access at any time, then this account fits the bill. There s an online saving account with a strong rate for those who want to earn interest on their spare cash. Newcastle Permanent also offers a range of flexible cash management accounts for investors with specific needs. Newcastle Permanent Building Society is to be congratulated for their deposit products which add up to the best value for savings and everyday banking out of all mutual banks, building societies and credit unions in Australia. YOUR GUIDE TO PRODUCT EXCELLENCE 2

3 A PRODUCT FOR EVERY NEED Deposit products were rated for the CANSTAR deposit account star ratings across four savings and three transaction profiles: Online Saver As the name suggests, an online account is managed via the internet only, with no branch access. Funds are generally accessed by transferring to a linked account. Bonus Saver These accounts reward regular savers and often penalize for withdrawing money. Great incentive for those who struggle to stick to a regular savings plan. Cash Manager Good base accounts to house significant amounts of money at decent interest on higher balances. Can move money around through internet, phone or branch access. Junior Saver Simple savings accounts for children. They feature low fees and branch access. Electronic Transactor These accounts suit people who bank frequently through electronic methods such as ATM, phone and internet. Average of 25 transactions per month. Low Transactor Full Service Suitable for people who prefer a wider range of transaction types such as branch, ATM, cheque, phone and internet. Average of 10 transactions per month. High Transactor Full Service Suitable for people who prefer a wider range of transaction types such as branch, ATM, cheque, phone and internet. Average of 35 transactions per month. Each profile outlines the combination of rates, fees, features, access and credit rating most suitable for that particular type of customer. For more information on the weightings, accounts balances, and customer transaction behaviour used for each profile, see the methodology section at the end of this report. COPYRIGHT CANSTAR Pty Limited ABN , The recipient must not reproduce or transmit to third parties the whole or any part of this work, whether attributed to CANSTAR or not, unless with prior written permission from CANSTAR, which if provided, may be provided on conditions. DISCLAIMER To the extent that any CANSTAR data, ratings or commentary constitutes general advice, this advice has been prepared by CANSTAR Pty Limited ABN AFSL and does not take into account your individual investment objectives, financial circumstances or needs. Information provided does not constitute financial, taxation or other professional advice and should not be relied upon as such. CANSTAR recommends that, before you make any financial decision, you seek professional advice from a suitably qualified adviser. A Disclosure Statement relating to the product should also be obtained and considered before making any decision about whether to acquire the product. CANSTAR acknowledges that past performance is not a reliable indicator of future performance. Please refer to CANSTAR s FSG for more information at YOUR GUIDE TO PRODUCT EXCELLENCE 3

4 Bonus Saver Limited Free Transactions Rebate on fees Own ATM Eftpos fee, Branch Base Interest Rate % $5000 Bonus Interest rate, % $5,000 "outstanding value" Bankwest Smart esaver Nil N/A N/A N/A 1.00% 5.00% Coastline Credit Union e-saver S35 Nil N/A N/A N/A 2.75% 5.00% Commonwealth Bank GoalSaver Nil N/A N/A Nil 1.50% 5.00% Police Credit PC EzeSaver Nil N/A N/A N/A 3.75% 4.00% RaboDirect PremiumSaver Nil N/A N/A N/A 3.25% 5.00% "rising star" Qld Police Credit Union Bonus Saver Nil N/A N/A Nil 1.30% 5.45% ANZ Progress Saver Nil % 5.26% Bank of Melbourne Incentive Saver Nil % 4.55% BankSA Incentive Saver Nil % 5.00% Bankstown City CU MoneyMax emiser Nil N/A N/A % 5.00% ECU Australia Bonus Saver Nil N/A N/A % 4.05% Intech Credit Union XLR8 Online Nil N/A N/A Nil 2.00% 4.90% Newcastle Permanent Rapid Saver Statement Nil % 5.00% People's Choice Credit U Online Saver Nil N/A N/A N/A 3.50% 4.00% Police Credit Bonus Saver Nil N/A N/A N/A 2.00% 4.75% Qantas Staff CU Bonus Saver Nil N/A N/A % 4.95% SGE Credit Union Bonus Savers Nil N/A N/A % 4.35% St.George Bank Incentive Saver Nil % 4.55% The Rock Building Soc Online Saver Nil N/A N/A % 4.75% Catalyst Mutual CU+saver Nil % 3.85% Coastline Credit Union Bonus Reward Saver S2 5.00m N/A N/A % 3.25% Community CPS Australi Bonus Saver Nil N/A N/A % 3.20% Community First CU Bonus Saver Nil N/A N/A % 3.35% Companion CU Bonus Saver Nil N/A N/A % 3.20% Credit Union SA Online Savings Nil N/A N/A % 3.95% Defence Bank maxe Saver Nil N/A N/A Nil 0.50% 4.00% Easy Street Fin Services Bonus Saver Nil N/A N/A N/A 0.01% 5.31% FCCS Credit Union Achieve Saver AC S55 Nil N/A N/A % 5.20% First Option CU Bonus Saver Nil N/A N/A Nil 0.15% 4.15% Greater Building Society Bonus Saver Nil N/A N/A N/A 0.00% 5.00% Horizon Credit Union Reward Saver N/A N/A N/A % 4.00% Hume Building Society Reward Saver Nil N/A N/A % 3.25% Hunter United Credit Un XLR8 Savings 5.00m N/A N/A Nil 0.00% 4.75% Illawarra CU NSW CU+saver Nil % 3.85% IMB Reward Saver Nil % 5.30% BONUS SAVER SUMMARY: PAGE 1 of 2

5 Bonus Saver Limited Free Transactions Rebate on fees Own ATM Eftpos fee, Branch Base Interest Rate % $5000 Bonus Interest rate, % $5,000 Macquarie Credit Union Online Savings Nil N/A N/A % 4.10% nab Smart Reward Saver Nil N/A N/A Nil 0.01% 3.96% Newcastle Permanent Rapid Saver Passbook Nil N/A N/A % 4.00% Quay Credit Union Bonus Saver Nil N/A N/A Nil 2.00% 4.25% SCU Savings Motivator Nil N/A N/A % 3.50% Summerland CU Bonus Saver Nil N/A N/A % 5.00% Teachers Mutual Bank Reward Saver S6 Nil N/A N/A N/A 0.10% 4.75% The Mutual Bonus Saver Nil N/A N/A % 5.20% United Community Bonus Saver Nil N/A N/A % 3.20% Victoria Teachers Mutual Bonus Saver S98 Nil N/A N/A % 3.55% Wagga Mutual Credit Un Bonus Saver Nil N/A N/A % 3.20% Westpac Reward Saver Nil % 5.26% Bankwest Solid Gold Saver Nil Nil Nil Nil 0.00% 0.00% BOQ Bonus Interest Savings Nil % 2.00% Heritage Bank Target Bonus Nil N/A N/A % 3.00% Hume Building Society isave Nil N/A N/A N/A 3.50% 4.50% Northern Beaches CU Bonus Saver S7 Nil N/A N/A % 2.25% People's Choice Credit U Bonus Saver Nil N/A N/A % 2.20% Police&NursesMut Banki SwiftSaver Nil N/A N/A N/A 0.25% 2.25% QT Mutual Bank Bonus Saver Nil % 2.55% Bankwest Regular Saver Nil N/A N/A Nil 0.00% 0.00% Credit Union SA Bonus Savings Nil N/A N/A % 2.25% Hunter United Credit Un Premium Online Investor Nil N/A N/A N/A 0.00% 5.26% BONUS SAVER SUMMARY: PAGE 2 of 2

6 Cash Manager Min opening balance Phone banking Internet Facility Direct Credit BPay Interest rate, % $25,000 "outstanding value" Arab Bank Australia Online Savings Nil No min 4.30% Beirut Hellenic Bank Smart Net Nil % BOQ Cash Management Accou 5.00m No min 4.05% Citibank Ultimate Saver Nil No min 3.75% Hume Building Society Professional Cash Manag Nil % nab Cash Manager Nil % Police&NursesMut Banki CashSaver Nil No min 3.75% Quay Credit Union Investment Saver Nil No min 3.50% The Capricornian Savings Accumulator Nil No min 4.25% Victoria Teachers Mutual Cash Management AC S Nil % ANZ Premium Cash Mngmnt A Nil % Bank of Cyprus Australia Liberty 4.00m % Bank of Melbourne Investment Cash Nil % BankSA Investment Cash Nil % Commonwealth Bank Cash Investment 5.00m % CUA Cash Management Ac Nil % FCCS Credit Union Online Saver S70 Nil % First Option CU it Saver Nil No min 4.00% Heritage Bank Money Manager Nil % IMB Cash Management Ac S Nil % nab Investment Cash Manager 10.00m % Newcastle Permanent Money Management Acct Nil % Police Credit Union Market Linked AC S15 Nil % Qantas Staff CU At Call Deposits Nil No min 2.00% Queenslanders CU MoneyMaker S5 Nil % Rural Bank Limited Gold Cash Management 5.00m % St.George Bank Investment Cash N/A % Westpac Cash Manager 5.00m No min 2.30% ANZ V2 Plus Nil % Arab Bank Australia Cash Management Accou 5.00m % Bank of Cyprus Australia Cash Management Accou 10.00m % bankmecu CMA - Transaction Accnt Nil % bcu saver Nil No min 2.25% Bendigo Bank Money Extra Nil % Bendigo Bank Classic Savings Nil % Bendigo Bank Networth Cash Managem Nil % Community CPS Australi Cash Management Accou Nil % CASH MANAGER SUMMARY: PAGE 1 of 3

7 Cash Manager Min opening balance Phone banking Internet Facility Direct Credit BPay Interest rate, % $25,000 Community First CU Money Market S1 Nil % Companion CU Cash Management Accou Nil % Credit Union SA Cash Management Accou Nil No min 1.75% CUA esaver Nil % CUA Platinum Plus Nil % Defence Bank Cash Management Accou Nil No min 2.75% ECU Australia Smart Saver S10 Nil No min 1.95% Encompass Credit Union Cash Management S6 Nil No min 0.25% Gateway Credit Union Everyday Savings Accoun Nil No min 1.40% Greater Building Society Cash Management Accou Nil % Greater Building Society Access Nil % Heritage Bank Cash Management Accou Nil % Holiday Coast CU Percentage Plus AC S17 Nil % HSBC Power Vantage CMA 20.00m No min 1.00% HSBC Premier CMA 35.00m No min 1.00% Hume Building Society Cash Management S8 Nil % Hunter United Credit Un Cash Management Accou 5.00m % Macquarie Credit Union Investment S10 Nil No min 1.40% Maritime Mining & Power Cash Management Ac S5 Nil No min 1.85% Police Credit Investment - At Call S2 Nil No min 2.25% Qld Police Credit Union Cash Management Accou Nil % QT Mutual Bank Cash Management Accou Nil % Quay Credit Union Special Saver Nil % RTA Staff CU Premium Savers Acct S8 Nil % RTA Staff CU Redi-Fund S7 Nil % SCU Money Market Nil % SCU Cash Management Accou Nil % SERVICE ONE Credit Un Saving Investment AC 5.00m % SGE Credit Union Reward Me Saver Accoun Nil No min 2.75% Summerland CU Lifestyle Rewards Nil No min 2.55% Summerland CU Access Plus Nil No min 2.45% Suncorp Bank Cash Management Accou 5.00m No min 0.40% The Capricornian E $aver S m % The Mutual Cash Management Accou Nil % The Rock Building Soc Fee Cruncher Nil % United Community Cash Management Accou Nil % Wagga Mutual Credit Un Cash Management Accou Nil % bankmecu Access S1 Nil No min 0.01% Bankwest Instant Saver 3.00m No min 0.75% CASH MANAGER SUMMARY: PAGE 2 of 3

8 Cash Manager Min opening balance Phone banking Internet Facility Direct Credit BPay Interest rate, % $25,000 BOQ Save to Win Nil % CairnsPenny Savings&L Access Plus S21 Nil No min 0.10% CUA Freedom Plus Nil % HSBC Cash Management Accou 10.00m % IMB Every Day S4 Nil % Qld Professional CU At Call Savings AC S1 Nil No min 0.50% Queenslanders CU Basic 5.00m No min 0.10% Queenslanders CU LiveFree S18 Nil % SGE Credit Union Cash Management Accou Nil No min 0.50% The Rock Building Soc Savings Investment Acc 6.00m % Unicredit-WA On Call Savings S1 2.00m No min 0.50% Unicredit-WA Visa Access S5 2.00m No min 0.50% Beirut Hellenic Bank Essential Saver 5.00m % Beirut Hellenic Bank Cash Management Accou 5.00m % CUA Prime Access Nil % Encompass Credit Union Access Plus S1 Nil No min 0.10% HSBC Day to Day Nil No min 0.05% CASH MANAGER SUMMARY: PAGE 3 of 3

9 consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating Electronic Transactor Monthly Deposit to Waive Keeping Fee Rebate on fees Own ATM Branch International ATM Interest rate, % $1,000 "outstanding value" Bank of Melbourne Express Freedom 3.00m Nil % BankSA Express Freedom 3.00m Nil % Bankwest Hero Transaction Nil N/A Nil Nil 4.00% BOQ Day2Day Plus Nil N/A Nil Nil 0.01% Citibank Plus Transaction Nil N/A Nil Nil 0.00% Coastline Credit Union Pay As you Go S40 Nil N/A Nil % Commonwealth Bank Complete Access 6.00m 2000 Nil Nil 0.01% Commonwealth Bank Smart Access 4.00m 2000 Nil % nab Classic Banking Nil N/A Nil Nil 0.01% nab Cash Manager Nil N/A Nil Nil 3.00% Newcastle Permanent Rapid Saver Statement Nil N/A % RTA Staff CU Multi-Access S4 Nil N/A % St.George Bank Express Freedom 3.00m Nil % Teachers Mutual Bank Everyday S1 5.00m Nil Nil 0.01% Unicredit-WA On Call Savings S1 2.00m N/A Nil Nil 0.05% Unicredit-WA Visa Access S5 2.00m N/A Nil Nil 0.05% Westpac Choice 5.00m Nil Nil 0.00% ANZ Access Advantage 5.00m N/A Nil Nil 0.00% Bank of Cyprus Australia Liberty 4.00m Nil Nil 0.25% Bank of Melbourne Sense Everyday 5.00m Nil Nil 0.00% Bank of Melbourne Complete Freedom 5.00m Nil Nil 0.00% BankSA Sense Everyday 5.00m Nil Nil 0.00% BankSA Complete Freedom 5.00m Nil Nil 0.00% Bankwest Zero Transaction Nil N/A Nil Nil 0.00% BOQ Reverse Charges 4.00m N/A Nil Nil 0.01% Circle Credit Co-op Super S S6 Nil N/A Nil Nil 0.10% Citibank Ultimate Saver Nil N/A Nil Nil 0.10% CUA Freedom Plus Nil N/A % ECU Australia Access Plus 5.00m N/A Nil Nil 0.00% ECU Australia Everyday Access S1 5.00m N/A % Greater Building Society Access Nil N/A % Holiday Coast CU Payroll Plus Nil N/A % HSBC Day to Day Nil N/A Nil % Hume Building Society Cash Management S8 Nil N/A Nil % Hume Building Society All Purpose S10 Nil N/A Nil % IMB Everyday UnLtd (SYD,AC 6.00m N/A Nil Nil 0.00% IMB Everyday UnLtd (Ill,SC) 6.00m N/A Nil Nil 0.00% ING DIRECT Orange Everyday Nil N/A Nil N/A 0.00% ELECTRONIC TRANSACTOR SUMMARY: PAGE 1 of 5

10 consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating Electronic Transactor Monthly Deposit to Waive Keeping Fee Rebate on fees Own ATM Branch International ATM Interest rate, % $1,000 ME Bank EveryDay Transaction Ac Nil Nil Nil 0.00% Newcastle Permanent Everyday 4.00m Nil Nil 0.01% Newcastle Permanent Statement Savings Acc Nil N/A % Police Credit Union Easy Access S1 Nil N/A Nil % Police&NursesMut Banki Easypay Access 5.00m Nil Nil 0.05% Quay Credit Union RediAccess 5.00m N/A Nil Nil 0.00% St.George Bank Sense Everyday 5.00m 2000 Nil Nil 0.00% St.George Bank Complete Freedom 5.00m Nil Nil 0.00% Suncorp Bank Everyday Basics Nil N/A Nil Nil 0.00% Suncorp Bank Everyday Options 5.00m N/A Nil Nil 0.01% Teachers Mutual Bank Everyday Direct 5.00m Nil % The Capricornian Essentials Nil N/A % ADCU Access Savings S1 Nil N/A 0.80 Nil 0.10% AMP Bank easycash Management 5.00m N/A Nil N/A 3.50% AMP Bank First 5.00m N/A Nil N/A 3.90% AMP Bank easytransact Nil N/A Nil N/A 0.00% ANZ Premium Cash Mngmnt A Nil N/A % ANZ Progress Saver Nil N/A % ANZ Access Select 2.00m N/A % ANZ V2 Plus Nil N/A % Arab Bank Australia Cash Management Accou 5.00m N/A Nil % Arab Bank Australia Online Savings Nil N/A Nil % Arab Bank Australia Statement Savings Acc 6.00m N/A Nil % Bank of Melbourne Investment Cash Nil N/A % Bank of Melbourne Incentive Saver Nil N/A % bankmecu CMA - Transaction Accnt Nil N/A % bankmecu Access S1 Nil N/A % BankSA Investment Cash Nil N/A % BankSA Incentive Saver Nil N/A % Bankwest Instant Saver 3.00m N/A Nil % Bankwest Lite Trans - Direct Opt 3.99m N/A Nil % Bankwest Lite Transaction 5.00m N/A Nil Nil 0.01% bcu access 5.00m N/A Nil Nil 0.05% bcu basic access Nil N/A % Beirut Hellenic Bank Easy Life 3.00m N/A Nil % Beirut Hellenic Bank Cash Management Accou 5.00m N/A Nil % Beirut Hellenic Bank Smart Net Nil N/A Nil % Beirut Hellenic Bank Essential Saver 5.00m N/A Nil % ELECTRONIC TRANSACTOR SUMMARY: PAGE 2 of 5

11 consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating Electronic Transactor Monthly Deposit to Waive Keeping Fee Rebate on fees Own ATM Branch International ATM Interest rate, % $1,000 Bendigo Bank Networth Cash Managem Nil N/A % Bendigo Bank Ultimate Everyday Acc Nil N/A % BOQ Cash Management Accou 5.00m N/A % Catalyst Mutual Access Nil N/A % Coastline Credit Union Access S m N/A Nil Nil 0.05% Commonwealth Bank Cash Investment 5.00m N/A % Community CPS Australi Access Savings S Nil N/A % Companion CU Access Savings S Nil N/A % Credit Union SA Cash Management Accou Nil N/A 1.00 Nil 0.75% Credit Union SA Everyday Nil N/A 1.00 Nil 0.00% CUA Prime Access Nil N/A % CUA Cash Management Ac Nil N/A % CUA Platinum Plus Nil N/A % Gateway Credit Union Everyday Savings Accoun Nil N/A Nil % Greater Building Society Ultimate Nil N/A % Heritage Bank Money Manager Nil N/A 1.75 Nil 0.10% Heritage Bank Cash Management Accou Nil N/A % Heritage Bank Simply Access Special Nil N/A 1.75 Nil 0.02% Heritage Bank Simply Access Nil N/A 1.75 Nil 0.02% Holiday Coast CU Save More Savings A/C S Nil N/A % Horizon Credit Union Advantage m N/A Nil Nil 0.00% Hunter United Credit Un Cheque 5.00m N/A Nil Nil 0.01% Hunter United Credit Un On Call Savings 5.00m N/A Nil Nil 0.01% Hunter United Credit Un Cash Management Accou 5.00m N/A Nil Nil 0.01% IMB Every Day S4 Nil N/A % IMB Reward Saver Nil N/A % Intech Credit Union Access Saving S Nil N/A Nil % Macarthur Credit Union EveryDay Savings Nil N/A 1.25 Nil 0.05% Macquarie Credit Union Cheque/Card S Nil N/A % Macquarie Credit Union General Savings Nil N/A % Maritime Mining & Power Access Savings S Nil N/A 1.50 Nil 0.05% ME Bank InterestME Savings Ac Nil N/A 1.00 N/A 0.05% MyState Access Nil N/A % nab Investment Cash Manage 10.00m N/A % Northern Beaches CU Access S4 Nil N/A % People's Choice Credit U Everyday 6.00m N/A Nil Nil 0.00% Police Credit PC EzePay Nil N/A % Police Credit Multipack - At Call S1 Nil N/A 1.80 Nil 0.10% Qld Police Credit Union On Call Savings Nil N/A 2.00 Nil 0.01% ELECTRONIC TRANSACTOR SUMMARY: PAGE 3 of 5

12 consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating Electronic Transactor Monthly Deposit to Waive Keeping Fee Rebate on fees Own ATM Branch International ATM Interest rate, % $1,000 QT Mutual Bank Current Nil N/A % QT Mutual Bank Bonus Saver Nil N/A % Queensland Country Cre E-Access 6.00m N/A % Rabobank Australia CMA Standard 10m N/A Nil N/A 0.00% Rabobank Australia Premium Standard Accou 10m N/A Nil N/A 0.00% Rural Bank Limited Everyday Acct-All Access 6.00m N/A Nil Nil 0.05% Rural Bank Limited Gold Cash Management 5.00m N/A Nil Nil 0.00% Select Credit Union Transaction 001 Nil N/A 1.75 Nil 0.05% St.George Bank Incentive Saver Nil N/A % St.George Bank Investment Cash N/A N/A % Suncorp Bank Cash Management Accou 5.00m N/A Nil Nil 0.01% The Capricornian Personal Banking Accoun 5.00m N/A % The Capricornian 10X10 Cap 10.00m N/A 1.00 Nil 0.00% The Mutual Express Savings Nil N/A % TIO Banking Essentials 5.00m N/A Nil Nil 0.00% Victoria Teachers Mutual Everyday S1 Nil N/A Nil % Westpac Cash Manager 5.00m N/A % Bank of Cyprus Australia Cash Management Accou 10.00m Nil 0.00% Bankstown City CU MoneyMax Access Nil N/A % Encompass Credit Union Access Plus S1 Nil N/A 1.50 Nil 0.01% FCCS Credit Union Redi Access AC S13 Nil N/A % FCCS Credit Union Total Access AC S1 5.00m N/A % Holiday Coast CU Percentage Plus AC S17 Nil N/A % Horizon Credit Union Special Purpose S2/4/5 Nil N/A % Horizon Credit Union RediSavings S1 Nil N/A % HSBC Power Vantage CMA 20.00m N/A Nil Nil 1.00% HSBC Savings Cheque 7.50m N/A % Illawarra CU NSW Access 3.00m N/A % IMB Cash Management Ac S Nil N/A % Qantas Staff CU At Call Deposits Nil N/A % Qld Professional CU At Call Savings AC S1 Nil N/A % QT Mutual Bank Cash Management Accou Nil N/A % Queenslanders CU Basic 5.00m N/A % SCU Access Savings Nil N/A % SGE Credit Union Reward Me Saver Accoun Nil % SGE Credit Union Access 5.00m N/A % Summerland CU Redi Access Nil N/A % ELECTRONIC TRANSACTOR SUMMARY: PAGE 4 of 5

13 consumers in our ratings. This is not always possible and it may be that not every product in the market is included in the rating Electronic Transactor Monthly Deposit to Waive Keeping Fee Rebate on fees Own ATM Branch International ATM Interest rate, % $1,000 The Rock Building Soc The Only 6.00m N/A Nil Nil 0.00% The Rock Building Soc Fee Cruncher Nil % TIO Banking Essentials Limited Nil N/A % United Community Access Savings Nil N/A % Wagga Mutual Credit Un Access Savings Nil N/A % BOQ Save to Win Nil N/A % Citibank Cash Management Accou 5.00m N/A 2.00 Nil 0.10% Community First CU Access S7 Nil N/A % HSBC Cash Management Accou 10.00m N/A % HSBC Premier CMA 35.00m N/A Nil Nil 1.00% Queenslanders CU Action S1 Nil N/A % SERVICE ONE Credit U Saving Investment AC 5.00m N/A % SERVICE ONE Credit U Day to Day 5.00m % Westpac Reward Saver Nil N/A % ELECTRONIC TRANSACTOR SUMMARY: PAGE 5 of 5

14 High Transactor Monthly Deposit to Waive Keeping Fee Rebate on fees Own ATM Eftpos fee, Branch Interest rate, % $1,000 "outstanding value" ANZ Access Advantage 5.00m N/A Nil Nil Nil 0.00% Bank of Melbourne Complete Freedom 5.00m Nil Nil Nil 0.00% BankSA Complete Freedom 5.00m Nil Nil Nil 0.00% Bankwest Hero Transaction Nil N/A Nil Nil Nil 4.00% Bankwest Zero Transaction Nil N/A Nil Nil Nil 0.00% BOQ Day2Day Plus Nil N/A Nil Nil Nil 0.01% Citibank Plus Transaction Nil N/A Nil Nil Nil 0.00% Commonwealth Bank Complete Access 6.00m 2000 Nil Nil Nil 0.01% nab Cash Manager Nil N/A Nil Nil Nil 3.00% nab Classic Banking Nil N/A Nil Nil Nil 0.01% St.George Bank Complete Freedom 5.00m Nil Nil Nil 0.00% Suncorp Bank Everyday Options 5.00m N/A Nil Nil Nil 0.01% Teachers Mutual Bank Everyday S1 5.00m Nil Nil Nil 0.01% Unicredit-WA On Call Savings S1 2.00m N/A Nil Nil Nil 0.05% Westpac Choice 5.00m Nil Nil Nil 0.00% Bank of Cyprus Australia Liberty 4.00m Nil Nil Nil 0.25% Bank of Melbourne Express Freedom 3.00m Nil Nil % BankSA Express Freedom 3.00m Nil Nil % Bankwest Lite Transaction 5.00m N/A Nil Nil Nil 0.01% BOQ Reverse Charges 4.00m N/A Nil Nil Nil 0.01% Circle Credit Co-op Super S S6 Nil N/A Nil 0.50 Nil 0.10% Coastline Credit Union Pay As you Go S40 Nil N/A Nil Nil % Commonwealth Bank Smart Access 4.00m 2000 Nil Nil % Holiday Coast CU Payroll Plus Nil N/A % Horizon Credit Union Advantage m N/A Nil Nil Nil 0.00% HSBC Day to Day Nil N/A Nil Nil % Hume Building Society Cash Management S8 Nil N/A Nil % Hume Building Society All Purpose S10 Nil N/A Nil % IMB Everyday UnLtd (SYD,AC 6.00m N/A Nil Nil Nil 0.00% IMB Everyday UnLtd (Ill,SC) 6.00m N/A Nil Nil Nil 0.00% ME Bank EveryDay Transaction Acc Nil Nil Nil Nil 0.00% Newcastle Permanent Statement Savings Acc Nil N/A % Newcastle Permanent Everyday 4.00m Nil Nil Nil 0.01% Police&NursesMut Banki Easypay Access 5.00m Nil Nil Nil 0.05% Quay Credit Union RediAccess 5.00m N/A Nil Nil Nil 0.00% RTA Staff CU Multi-Access S4 Nil N/A % St.George Bank Express Freedom 3.00m Nil Nil % Suncorp Bank Cash Management Accou 5.00m N/A Nil Nil Nil 0.01% HIGH TRANSACTOR SUMMARY: PAGE 1 of 4

15 High Transactor Monthly Deposit to Waive Keeping Fee Rebate on fees Own ATM Eftpos fee, Branch Interest rate, % $1,000 Teachers Mutual Bank Everyday Direct 5.00m Nil Nil % The Capricornian Essentials Nil N/A % Unicredit-WA Visa Access S5 2.00m N/A Nil Nil Nil 0.05% ADCU Access Savings S1 Nil N/A Nil 0.10% ANZ Access Select 2.00m N/A % ANZ Premium Cash Mngmnt A Nil N/A % Arab Bank Australia Cash Management Accou 5.00m N/A Nil % Bank of Melbourne Investment Cash Nil N/A % bankmecu CMA - Transaction Accnt Nil N/A % bankmecu Access S1 Nil N/A % BankSA Investment Cash Nil N/A % Bankwest Lite Trans - Direct Opt 3.99m N/A Nil Nil % bcu access 5.00m N/A Nil Nil Nil 0.05% Beirut Hellenic Bank Easy Life 3.00m N/A Nil Nil % Beirut Hellenic Bank Smart Net Nil N/A Nil Nil % Beirut Hellenic Bank Cash Management Accou 5.00m N/A Nil Nil % Bendigo Bank Ultimate Everyday Acc Nil N/A % Bendigo Bank Networth Cash Managem Nil N/A % BOQ Cash Management Accou 5.00m N/A % Catalyst Mutual Access Nil N/A % Coastline Credit Union Access S m N/A Nil Nil Nil 0.05% Commonwealth Bank Cash Investment 5.00m N/A % Community CPS Australi Access Savings S Nil N/A % Companion CU Access Savings S Nil N/A % Credit Union SA Everyday Nil N/A Nil 0.00% Credit Union SA Cash Management Accou Nil N/A Nil 0.75% CUA Prime Access Nil N/A % CUA Freedom Plus Nil N/A % CUA Platinum Plus Nil N/A % ECU Australia Access Plus 5.00m N/A Nil Nil Nil 0.00% ECU Australia Everyday Access S1 5.00m N/A % Greater Building Society Access Nil N/A % Greater Building Society Ultimate Nil N/A % Heritage Bank Simply Access Special Nil N/A Nil 0.02% Heritage Bank Simply Access Nil N/A Nil 0.02% Heritage Bank Money Manager Nil N/A Nil 0.10% Heritage Bank Cash Management Accou Nil N/A % Holiday Coast CU Save More Savings A/C S Nil N/A % HIGH TRANSACTOR SUMMARY: PAGE 2 of 4

16 High Transactor Monthly Deposit to Waive Keeping Fee Rebate on fees Own ATM Eftpos fee, Branch Interest rate, % $1,000 Horizon Credit Union RediSavings S1 Nil N/A % Horizon Credit Union Special Purpose S2/4/5 Nil N/A % HSBC Power Vantage CMA 20.00m N/A Nil Nil Nil 1.00% Hunter United Credit Un On Call Savings 5.00m N/A Nil Nil Nil 0.01% Hunter United Credit Un Cheque 5.00m N/A Nil Nil Nil 0.01% Hunter United Credit Un Cash Management Accou 5.00m N/A Nil Nil Nil 0.01% IMB Every Day S4 Nil N/A % IMB Reward Saver Nil N/A % Macarthur Credit Union EveryDay Savings Nil N/A Nil 0.05% Macquarie Credit Union General Savings Nil N/A % Macquarie Credit Union Cheque/Card S Nil N/A % MyState Access Nil N/A % nab Investment Cash Manager 10.00m N/A % People's Choice Credit U Everyday 6.00m N/A Nil Nil Nil 0.00% Police Credit Multipack - At Call S1 Nil N/A Nil 0.10% Police Credit Union Easy Access S1 Nil N/A Nil % Qld Police Credit Union On Call Savings Nil N/A Nil 0.01% Queensland Country Cre E-Access 6.00m N/A % Rural Bank Limited Gold Cash Management 5.00m N/A Nil Nil Nil 0.00% Rural Bank Limited Everyday Acct-All Access 6.00m N/A Nil Nil Nil 0.05% Select Credit Union Transaction 001 Nil N/A Nil 0.05% St.George Bank Investment Cash N/A N/A % The Capricornian 10X10 Cap 10.00m N/A 1.00 Nil Nil 0.00% The Capricornian Personal Banking 5.00m N/A % The Mutual Express Savings Nil N/A % The Rock Building Soc The Only 6.00m N/A Nil 0.65 Nil 0.00% Victoria Teachers Mutual Everyday S1 Nil N/A Nil % Wagga Mutual Credit Un Access Savings Nil N/A % Westpac Cash Manager 5.00m N/A % Bank of Cyprus Australia Cash Management Accou 10.00m Nil 0.00% Citibank Cash Management Accou 5.00m N/A Nil 0.10% CUA Cash Management Ac Nil N/A % Encompass Credit Union Access Plus S1 Nil N/A Nil 0.01% FCCS Credit Union Total Access AC S1 5.00m N/A % Illawarra CU NSW Access 3.00m N/A % IMB Cash Management Ac S Nil N/A % Intech Credit Union Access Saving S Nil N/A Nil % Maritime Mining & Power Access Savings S Nil N/A Nil 0.05% HIGH TRANSACTOR SUMMARY: PAGE 3 of 4

17 High Transactor Monthly Deposit to Waive Keeping Fee Rebate on fees Own ATM Eftpos fee, Branch Interest rate, % $1,000 Northern Beaches CU Access S4 Nil N/A % Qantas Staff CU At Call Deposits Nil N/A % Qld Professional CU At Call Savings AC S1 Nil N/A % QT Mutual Bank Current Nil N/A % Queenslanders CU Action S1 Nil N/A % SCU Access Savings Nil N/A % SERVICE ONE Credit Un Day to Day 5.00m % SERVICE ONE Credit Un Saving Investment AC 5.00m N/A % SGE Credit Union Access 5.00m N/A % Summerland CU Redi Access Nil N/A % United Community Access Savings Nil N/A % Bankstown City CU MoneyMax Access Nil N/A % Community First CU Access S7 Nil N/A % Holiday Coast CU Percentage Plus AC S17 Nil N/A % HSBC Cash Management Accou 10.00m N/A % HSBC Premier CMA 35.00m N/A Nil Nil Nil 1.00% HSBC Savings Cheque 7.50m N/A % TIO Banking Essentials Limited Nil N/A % HIGH TRANSACTOR SUMMARY: PAGE 4 of 4

18 Junior Saver Limited Free Transactions Own ATM Min opening deposit, Branch $500 Interest rate $5,000 "outstanding value" ANZ Progress Saver for Kids Nil Nil Nil 5.26% 5.26% bankmecu mysaver Nil 1.50 No min % 4.50% Bankwest Kids' Bonus Saver Nil N/A No min Nil 8.01% 0.00% Commonwealth Bank Youthsaver Nil Nil No min Nil 4.01% 4.01% Suncorp Bank Kids Savings Nil N/A No min Nil 4.75% 4.75% Westpac Kids Reward Saver Nil N/A No min Nil 5.26% 5.26% Westpac Youth Reward Saver Nil Nil No min Nil 5.26% 5.26% CairnsPenny Savings&L First Penny Saver Accoun Nil N/A No min Nil 6.00% 2.00% Community CPS Australi BU Savings Nil 1.50 No min % 3.00% Community CPS Australi Junior Savers Club S12 Nil 1.50 No min % 3.00% First Option CU Kids Bonus Saver Nil N/A No min Nil 5.00% 5.00% Hume Building Society Clancy Koala S2 Nil N/A 1.00 Nil 4.00% 4.00% IMB Zoo Nil N/A 1.00 Nil 3.10% 3.15% IMB Reward Saver Kick Start Nil % 4.75% MyState Youth Nil Nil No min Nil 3.00% 3.00% nab Smart Junior Saver Nil N/A No min Nil 4.10% 4.10% Police&NursesMut Banki Way Cool Saver Nil Nil No min Nil 3.75% 0.00% Quay Credit Union SmartSaver Nil N/A No min Nil 5.00% 5.00% Victoria Teachers Mutual First Saver Nil N/A No min Nil 2.75% 4.00% ADCU Junior Saver Nil 0.80 No min Nil 1.00% 1.50% Bank of Cyprus Australia Junior Smart Saver Nil Nil 5.00 Nil 3.00% 3.00% Bankwest Children's Savings Accnt Nil N/A No min Nil 1.00% 2.00% Bendigo Bank Piggy Bank Nil N/A 1.00 Nil 1.20% 1.20% Community CPS Australi Bonus Saver Acct (Youth) Nil N/A No min % 3.20% Companion CU BU Savings Nil 1.50 No min % 3.00% Companion CU Bonus Saver Acct (Youth) Nil N/A No min % 3.20% Companion CU Junior Savers Club S12 Nil 1.50 No min % 3.00% Credit Union SA Childrens Savings Accoun Nil Nil No min Nil 3.25% 3.75% ECU Australia Just for Kids S8 Nil % 1.00% FCCS Credit Union Young Achiever Nil N/A 1.00 Nil 3.50% 3.50% Gateway Credit Union Dollaroo Jnr Savr Nil N/A No min Nil 2.50% 2.50% Greater Building Society Little Bucks Nil N/A 1.00 Nil 0.50% 1.00% Holiday Coast CU First Start Nil 0.80 No min % 2.50% Hume Building Society Youth Extra S5 Nil Nil No min Nil 0.25% 1.00% People's Choice Credit U Young Saver Nil N/A No min % 2.20% Police Credit Little Coppers Club S3 Nil N/A No min Nil 2.50% 2.50% Qld Police Credit Union Junior Savers Nil Nil No min Nil 2.25% 2.25% JUNIOR SAVER SUMMARY: PAGE 1 of 2

19 Junior Saver Limited Free Transactions Own ATM Min opening deposit, Branch $500 Interest rate $5,000 Summerland CU Super Saver Nil N/A No min % 2.25% Summerland CU Money Sense Nil 1.00 No min % 2.25% Teachers Mutual Bank Under 18 S99 Nil Nil No min Nil 1.62% 1.62% The Mutual Mighty Mutuals Nil N/A No min Nil 3.00% 3.00% The Rock Building Soc Children's Nil N/A 1.00 Nil 1.50% 3.00% The Rock Building Soc Teen Nil Nil 1 Nil 1.50% 3.00% Unicredit-WA Super Savers S7 Nil N/A No min % 2.00% United Community Junior Savers Club Nil 1.50 No min % 3.00% United Community BU Savings Nil 1.50 No min % 3.00% United Community Bonus Saver Acct(Youth) Nil N/A No min % 3.20% Victoria Teachers Mutual First Access Nil Nil No min Nil 1.00% 1.00% Wagga Mutual Credit Un Junior Savers Club Nil 1.50 No min % 3.00% Wagga Mutual Credit Un BU Savings Nil 1.50 No min % 3.00% Community First CU Pocket Power Nil N/A No min Nil 0.50% 2.00% Community First CU Powerup Nil Nil No min Nil 0.10% 0.75% Illawarra CU NSW JuniorSaver Nil N/A 1.00 Nil 0.25% 2.00% IMB Everyday UnLtd KickStart Nil Nil 1.00 Nil 0.00% 0.00% IMB Everyday UnLtd KickStart Nil Nil 1.00 Nil 0.00% 0.00% Newcastle Permanent Money Minder Nil N/A 1.00 Nil 1.00% 2.00% People's Choice Credit U Activate Nil Nil No min Nil 0.00% 0.00% Queenslanders CU Junior Savings Acct S4 Nil Nil No min Nil 0.50% 0.50% SCU BU Nil 1.75 No min % 0.50% Westpac Choice Youth Nil Nil No min Nil 0.00% 0.00% Arab Bank Australia Best Buddies School A/C Nil N/A No min Nil 0.25% 0.25% Beirut Hellenic Bank Space Zone Childrens Nil N/A 1.00 Nil 1.60% 1.60% Catalyst Mutual JuniorSaver Nil N/A 1.00 Nil 0.25% 2.00% SCU Super Saver Nil 1.75 No min % 0.50% JUNIOR SAVER SUMMARY: PAGE 2 of 2

20 Low Transactor Monthly Deposit to Waive Keeping Fee Rebate on fees Own ATM Eftpos fee, Branch Interest rate, % $1,000 "outstanding value" Bank of Melbourne Investment Cash Nil N/A % Bank of Melbourne Complete Freedom 5.00m Nil Nil Nil 0.00% BankSA Investment Cash Nil N/A % BankSA Complete Freedom 5.00m Nil Nil Nil 0.00% Bankwest Zero Transaction Nil N/A Nil Nil Nil 0.00% Bankwest Hero Transaction Nil N/A Nil Nil Nil 4.00% BOQ Day2Day Plus Nil N/A Nil Nil Nil 0.01% Citibank Plus Transaction Nil N/A Nil Nil Nil 0.00% Commonwealth Bank Complete Access 6.00m 2000 Nil Nil Nil 0.01% Commonwealth Bank Smart Access 4.00m 2000 Nil Nil % nab Classic Banking Nil N/A Nil Nil Nil 0.01% nab Cash Manager Nil N/A Nil Nil Nil 3.00% St.George Bank Complete Freedom 5.00m Nil Nil Nil 0.00% St.George Bank Investment Cash N/A N/A % Westpac Choice 5.00m Nil Nil Nil 0.00% ANZ Access Select 2.00m N/A % Bank of Melbourne Express Freedom 3.00m Nil Nil % BankSA Express Freedom 3.00m Nil Nil % Beirut Hellenic Bank Smart Net Nil N/A Nil Nil % BOQ Reverse Charges 4.00m N/A Nil Nil Nil 0.01% Coastline Credit Union Pay As you Go S40 Nil N/A Nil Nil % Credit Union SA Cash Management Accou Nil N/A Nil 0.75% ECU Australia Everyday Access S1 5.00m N/A % Heritage Bank Money Manager Nil N/A Nil 0.10% Heritage Bank Simply Access Special Nil N/A Nil 0.02% Heritage Bank Simply Access Nil N/A Nil 0.02% Heritage Bank Cash Management Accou Nil N/A % Holiday Coast CU Payroll Plus Nil N/A % Hume Building Society All Purpose S10 Nil N/A Nil % Hume Building Society Cash Management S8 Nil N/A Nil % Macarthur Credit Union EveryDay Savings Nil N/A Nil 0.05% ME Bank EveryDay Transaction Acc Nil Nil Nil Nil 0.00% Newcastle Permanent Statement Savings Acc Nil N/A % Police Credit Multipack - At Call S1 Nil N/A Nil 0.10% Police&NursesMut Banki Easypay Access 5.00m Nil Nil Nil 0.05% Qantas Staff CU At Call Deposits Nil N/A % Qld Police Credit Union On Call Savings Nil N/A Nil 0.01% Select Credit Union Transaction 001 Nil N/A Nil 0.05% LOW TRANSACTOR SUMMARY: PAGE 1 of 4

21 Low Transactor Monthly Deposit to Waive Keeping Fee Rebate on fees Own ATM Eftpos fee, Branch Interest rate, % $1,000 St.George Bank Express Freedom 3.00m Nil Nil % Teachers Mutual Bank Everyday S1 5.00m Nil Nil Nil 0.01% Unicredit-WA Visa Access S5 2.00m N/A Nil Nil Nil 0.05% Unicredit-WA On Call Savings S1 2.00m N/A Nil Nil Nil 0.05% ADCU Access Savings S1 Nil N/A Nil 0.10% ANZ Premium Cash Mngmnt A Nil N/A % ANZ Access Advantage 5.00m N/A Nil Nil Nil 0.00% Arab Bank Australia Cash Management Accou 5.00m N/A Nil % Bank of Cyprus Australia Cash Management Accou 10.00m Nil 0.00% Bank of Cyprus Australia Liberty 4.00m Nil Nil Nil 0.25% bankmecu CMA - Transaction Accnt Nil N/A % bankmecu Access S1 Nil N/A % Bankwest Lite Transaction 5.00m N/A Nil Nil Nil 0.01% Bankwest Lite Trans - Direct Opt 3.99m N/A Nil Nil % Beirut Hellenic Bank Easy Life 3.00m N/A Nil Nil % Bendigo Bank Networth Cash Managem Nil N/A % Bendigo Bank Ultimate Everyday Acc Nil N/A % Catalyst Mutual Access Nil N/A % Circle Credit Co-op Super S S6 Nil N/A Nil 0.50 Nil 0.10% Coastline Credit Union Access S m N/A Nil Nil Nil 0.05% Commonwealth Bank Cash Investment 5.00m N/A % Community CPS Australi Access Savings S Nil N/A % Companion CU Access Savings S Nil N/A % Credit Union SA Everyday Nil N/A Nil 0.00% CUA Platinum Plus Nil N/A % CUA Cash Management Ac Nil N/A % CUA Prime Access Nil N/A % CUA Freedom Plus Nil N/A % ECU Australia Access Plus 5.00m N/A Nil Nil Nil 0.00% Greater Building Society Ultimate Nil N/A % Greater Building Society Access Nil N/A % Holiday Coast CU Save More Savings A/C S Nil N/A % Holiday Coast CU Percentage Plus AC S17 Nil N/A % Horizon Credit Union RediSavings S1 Nil N/A % Horizon Credit Union Special Purpose S2/4/5 Nil N/A % Horizon Credit Union Advantage m N/A Nil Nil Nil 0.00% HSBC Savings Cheque 7.50m N/A % HSBC Day to Day Nil N/A Nil Nil % LOW TRANSACTOR SUMMARY: PAGE 2 of 4

22 Low Transactor Monthly Deposit to Waive Keeping Fee Rebate on fees Own ATM Eftpos fee, Branch Interest rate, % $1,000 Hunter United Credit Un On Call Savings 5.00m N/A Nil Nil Nil 0.01% Hunter United Credit Un Cheque 5.00m N/A Nil Nil Nil 0.01% Hunter United Credit Un Cash Management Accou 5.00m N/A Nil Nil Nil 0.01% IMB Every Day S4 Nil N/A % IMB Everyday UnLtd (SYD,AC 6.00m N/A Nil Nil Nil 0.00% IMB Everyday UnLtd (Ill,SC) 6.00m N/A Nil Nil Nil 0.00% IMB Reward Saver Nil N/A % IMB Cash Management Ac S Nil N/A % Macquarie Credit Union Cheque/Card S Nil N/A % Macquarie Credit Union General Savings Nil N/A % Maritime Mining & Power Access Savings S Nil N/A Nil 0.05% MyState Access Nil N/A % Newcastle Permanent Everyday 4.00m Nil Nil Nil 0.01% Northern Beaches CU Access S4 Nil N/A % Police Credit Union Easy Access S1 Nil N/A Nil % QT Mutual Bank Current Nil N/A % Quay Credit Union RediAccess 5.00m N/A Nil Nil Nil 0.00% RTA Staff CU Multi-Access S4 Nil N/A % Rural Bank Limited Everyday Acct-All Access 6.00m N/A Nil Nil Nil 0.05% Suncorp Bank Everyday Options 5.00m N/A Nil Nil Nil 0.01% Suncorp Bank Cash Management Accou 5.00m N/A Nil Nil Nil 0.01% Teachers Mutual Bank Everyday Direct 5.00m Nil Nil % The Capricornian Essentials Nil N/A % The Capricornian Personal Banking 5.00m N/A % The Mutual Express Savings Nil N/A % United Community Access Savings Nil N/A % Victoria Teachers Mutual Everyday S1 Nil N/A Nil % Wagga Mutual Credit Un Access Savings Nil N/A % Westpac Cash Manager 5.00m N/A % Bankstown City CU MoneyMax Access Nil N/A % bcu access 5.00m N/A Nil Nil Nil 0.05% BOQ Cash Management Accou 5.00m N/A % Citibank Cash Management Accou 5.00m N/A Nil 0.10% Community First CU Access S7 Nil N/A % Encompass Credit Union Access Plus S1 Nil N/A Nil 0.01% Illawarra CU NSW Access 3.00m N/A % Intech Credit Union Access Saving S Nil N/A Nil % nab Investment Cash Manager 10.00m N/A % LOW TRANSACTOR SUMMARY: PAGE 3 of 4

23 Low Transactor Monthly Deposit to Waive Keeping Fee Rebate on fees Own ATM Eftpos fee, Branch Interest rate, % $1,000 People's Choice Credit U Everyday 6.00m N/A Nil Nil Nil 0.00% Qld Professional CU At Call Savings AC S1 Nil N/A % Queensland Country Cre E-Access 6.00m N/A % Queenslanders CU Action S1 Nil N/A % Rural Bank Limited Gold Cash Management 5.00m N/A Nil Nil Nil 0.00% SCU Access Savings Nil N/A % SERVICE ONE Credit Un Day to Day 5.00m % SERVICE ONE Credit Un Saving Investment AC 5.00m N/A % SGE Credit Union Access 5.00m N/A % Summerland CU Redi Access Nil N/A % The Capricornian 10X10 Cap 10.00m N/A 1.00 Nil Nil 0.00% Beirut Hellenic Bank Cash Management Accou 5.00m N/A Nil Nil % FCCS Credit Union Total Access AC S1 5.00m N/A % HSBC Premier CMA 35.00m N/A Nil Nil Nil 1.00% HSBC Cash Management Accou 10.00m N/A % HSBC Power Vantage CMA 20.00m N/A Nil Nil Nil 1.00% The Rock Building Soc The Only 6.00m N/A Nil 0.65 Nil 0.00% TIO Banking Essentials Limited Nil N/A % LOW TRANSACTOR SUMMARY: PAGE 4 of 4

24 Online Saver Min opening balance BPay ATM Facility Direct Credit Base Rate, Promotional % $25,000 Interest rate, % $25,000 "outstanding value" AMP Bank easysaver Nil No min 4.20% 4.95% Bank of Cyprus Australia Midas Nil % 4.65% Bank of Melbourne Maxi Saver Nil % 5.50% Bankwest TeleNet Saver Nil No min 4.00% 5.50% BOQ WebSavings Nil % 5.25% Citibank Online Saver Nil No min 4.00% 5.70% Defence Bank isaver Nil No min 3.50% 5.00% First Option CU it Saver Nil No min 4.00% 4.00% HSBC Serious Saver Nil No min 4.00% 5.30% ING DIRECT Savings Maximiser Nil No min 3.75% 5.60% Newcastle Permanent Online Savings Nil No min 4.75% 4.75% RaboDirect HISA Call Personal Nil No min 4.60% 5.60% Railways Credit Union Express Saver Nil No min 5.05% 5.05% St.George Bank Maxi Saver Nil % 5.30% UBank USaver Nil No min 5.01% 5.71% Virgin Money Virgin Saver Nil No min 4.50% 4.50% Westpac esaver Nil No min 3.50% 5.10% Arab Bank Australia Online Savings Nil No min 4.30% 4.30% bankmecu Cyber Saver Nil No min 3.75% 3.75% Circle Credit Co-op Beyond 2000 Internet Ac Nil % 4.20% Commonwealth Bank NetBank Saver Nil No min 3.50% 5.00% Community CPS Australi monesaver Internet Acc Nil No min 3.90% 3.90% Companion CU monesaver Internet Acc Nil No min 3.90% 3.90% CUA esaver Nil % 4.00% Easy Street Fin Services Easy Savings Online Acco Nil No min 4.00% 4.00% ECU Australia e-saver Nil No min 4.05% 4.05% FCCS Credit Union Online Saver S70 Nil % 4.00% Gateway Credit Union emax Saver Nil No min 4.00% 4.00% Hume Building Society Professional Cash Manag Nil % 4.00% ME Bank Online Savings Nil No min 4.25% 4.25% nab isaver Nil No min 3.50% 5.00% Police Credit EasyinvestOnline Savings Nil No min 3.75% 3.75% Police&NursesMut Banki CashSaver Nil No min 3.75% 3.75% Qld Police Credit Union Netlink Direct Ac S20 Nil No min 3.75% 3.75% Qld Professional CU Netsaver S50 Nil No min 4.50% 4.50% Queenslanders CU GOSaver Nil % 4.30% Rural Bank ONE Personal Saver Nil No min 4.25% 4.25% Select Credit Union Direct 020 N/A % 4.00% ONLINE SAVER SUMMARY: PAGE 1 of 5

25 Online Saver Min opening balance BPay ATM Facility Direct Credit Base Rate, Promotional % $25,000 Interest rate, % $25,000 Summerland CU isave Online Nil No min 4.10% 4.10% Suncorp Bank Everyday Options Sub-Ac Nil No min 3.75% 3.75% Teachers Mutual Bank Online Savings Nil No min 3.75% 3.75% The Capricornian Savings Accumulator Nil No min 4.25% 4.25% The Mutual Internet Saver Nil % 4.90% TIO Banking Essentials esaver Nil % 4.25% United Community monesaver Internet Acc Nil No min 3.90% 3.90% Victoria Teachers Mutual Online Saver Nil No min 4.00% 4.00% Wagga Mutual Credit Un monesaver Internet Acc Nil No min 3.90% 3.90% ADCU Star Saver Direct Ac S20 Nil No min 3.50% 3.50% AMP Bank easycash Management 5.00m No min 3.50% 3.50% AMP Bank First 5.00m No min 3.90% 3.90% ANZ V2 Plus Nil % 2.45% ANZ Online Saver Nil No min 3.50% 3.50% Bank of Cyprus Australia Liberty 4.00m % 3.00% Bank of Melbourne Investment Cash Nil % 2.25% bankmecu CMA - High Yield Nil % 2.60% BankSA Investment Cash Nil % 2.25% Bankstown City CU MoneyMax OnLine Plus Nil % 1.80% bcu isaver N/A % 3.75% bcu saver Nil No min 2.25% 2.25% Beirut Hellenic Bank Smart Net Nil % 4.75% Bendigo Bank Money Extra Nil % 1.60% BOQ Cash Management Accou 5.00m No min 4.05% 4.05% CairnsPenny Savings&L Internet Saver Acct S7 Nil No min 4.10% 4.10% Catalyst Mutual iqsaver Nil % 3.60% Catalyst Mutual Cash Management Accou Nil % 2.60% Circle Credit Co-op Cash Fund S4 Nil % 2.90% Citibank Plus Link Savings Nil No min 2.00% 2.00% Community CPS Australi Cash Management Accou Nil % 2.20% Companion CU Cash Management Accou Nil % 2.20% Credit Union SA Cash Management Accou Nil No min 1.75% 1.75% CUA Cash Management Ac Nil % 2.30% Defence Bank Cash Management Accou Nil No min 2.75% 2.75% ECU Australia Smart Saver S10 Nil No min 1.95% 1.95% Encompass Credit Union Emoney S30 N/A No min 2.75% 2.75% FCCS Credit Union isaver Nil % 5.00% Gateway Credit Union Everyday Savings Accoun Nil No min 1.40% 1.40% ONLINE SAVER SUMMARY: PAGE 2 of 5

26 Online Saver Min opening balance BPay ATM Facility Direct Credit Base Rate, Promotional % $25,000 Interest rate, % $25,000 Greater Building Society Cash Management Accou Nil % 2.00% Heritage Bank Online Saver Nil % 3.65% Heritage Bank Community Saver Accoun Nil % 3.00% Holiday Coast CU i-saver S21 Nil No min 2.65% 2.65% Holiday Coast CU Percentage Plus AC S17 Nil % 1.50% Horizon Credit Union Cash Management S6 Nil No min 2.50% 2.50% Horizon Credit Union HorizonDirect S10 Nil No min 3.50% 3.50% Hume Building Society Cash Management S8 Nil % 2.25% Hunter United Credit Un Cash Management Accou 5.00m % 2.25% Hunter United Credit Un e-zynet Direct Nil No min 3.50% 3.50% Illawarra CU NSW iqsaver Nil No min 3.60% 3.60% Illawarra CU NSW Cash Management Accou Nil % 2.60% IMB Cash Management Ac S Nil % 2.60% ING DIRECT Savings Accelerator Nil No min 3.50% 3.50% Macquarie Bank Macquarie Cash XL Nil No min 3.50% 3.50% Macquarie Bank Cash Management Accou Nil % 3.50% Maritime Mining & Power Cash Management Ac S5 Nil No min 1.85% 1.85% Maritime Mining & Power Powerup esaver Nil No min 3.40% 3.40% ME Bank InterestME Savings Ac Nil No min 2.75% 2.75% MyState Online Savings Nil No min 3.75% 3.75% MyState Saver Nil % 2.50% nab Cash Manager Nil % 3.00% Police Credit Investment - At Call S2 Nil No min 2.25% 2.25% Police Credit Union Online SuperSaver Acc S Nil No min 3.75% 3.75% Police Credit Union Market Linked AC S15 Nil % 3.35% Qantas Staff CU Qsaver Nil No min 3.65% 3.65% Qld Police Credit Union Cash Management Accou Nil % 2.00% QT Mutual Bank Cash Management Accou Nil % 1.95% QT Mutual Bank esave Nil No min 3.65% 3.65% Quay Credit Union Investment Saver Nil No min 3.50% 3.50% Queensland Country Cre Online Saver Nil No min 3.75% 3.75% Queenslanders CU MoneyMaker S5 Nil % 2.70% Rural Bank Limited Gold Cash Management 5.00m % 2.50% SERVICE ONE Credit Un Money Management 5.00m % 2.00% SGE Credit Union Inetsaver Nil No min 1.75% 1.75% SGE Credit Union Reward Me Saver Accoun Nil No min 2.75% 2.75% St.George Bank Investment Cash N/A % 2.25% Summerland CU Lifestyle Rewards Nil No min 2.60% 2.55% Summerland CU Access Plus Nil No min 2.45% 2.45% Sutherland Credit Union esaver 3.00m No min 3.75% 3.75% ONLINE SAVER SUMMARY: PAGE 3 of 5

27 Online Saver Min opening balance BPay ATM Facility Direct Credit Base Rate, Promotional % $25,000 Interest rate, % $25,000 Teachers Mutual Bank Cash Management AC S Nil No min 3.25% 3.25% The Capricornian E $aver S m % 2.00% The Mutual Cash Management Accou Nil % 2.50% The Rock Building Soc Fee Cruncher Nil % 1.50% United Community Cash Management Accou Nil % 2.20% Victoria Teachers Mutual Cash Management AC S Nil % 3.50% Wagga Mutual Credit Un Cash Management Accou Nil % 2.20% Westpac Cash Manager 5.00m No min 2.30% 2.30% ADCU Cash Management S9 Nil % 1.90% ANZ Premium Cash Mngmnt A Nil % 2.50% Arab Bank Australia Cash Management Accou 5.00m % 1.55% Bendigo Bank Classic Savings Nil % 0.90% Bendigo Bank Networth Cash Managem Nil % 1.00% BOQ Save to Win Nil % 1.00% Citibank Ultimate Saver Nil No min 3.75% 3.75% Commonwealth Bank Cash Investment 5.00m % 2.50% CUA Platinum Plus Nil % 2.15% FCCS Credit Union Access Saver S6 Nil % 2.25% Heritage Bank Money Manager Nil % 1.75% Heritage Bank Cash Management Accou Nil % 1.25% nab Investment Cash Manager 10.00m % 2.25% Newcastle Permanent Money Management Acct Nil % 2.50% Qantas Staff CU At Call Deposits Nil No min 2.00% 2.00% Quay Credit Union Special Saver Nil % 1.75% Rabobank Australia CMA Standard 10m % 4.25% RTA Staff CU Redi-Fund S7 Nil % 2.25% SCU Money Market Nil % 2.30% Select Credit Union Cash Management Acct 0 Nil % 1.75% SGE Credit Union Go Green Savings Accou Nil No min 1.00% 1.00% Sutherland Credit Union Cash Management Accou 3.00m % 1.00% Bank of Cyprus Australia Cash Management Accou 10.00m % 1.75% Community First CU Money Market S1 Nil % 1.75% HSBC Premier CMA 35.00m No min 1.00% 1.00% HSBC Power Vantage CMA 20.00m No min 1.00% 1.00% Hume Building Society All Purpose S10 Nil No min 1.00% 1.00% Macquarie Credit Union Investment S10 Nil No min 1.40% 1.40% RTA Staff CU Premium Savers Acct S8 Nil % 2.00% ONLINE SAVER SUMMARY: PAGE 4 of 5

28 Online Saver Min opening balance BPay ATM Facility Direct Credit Base Rate, Promotional % $25,000 Interest rate, % $25,000 The Rock Building Soc Cash Management Accou 5.00m % 2.00% ONLINE SAVER SUMMARY: PAGE 5 of 5

29 METHODOLOGY What are the CANSTAR deposit star ratings? CANSTAR deposit star ratings are a sophisticated rating methodology, unique to CANSTAR that compares deposit products in Australia. CANSTAR star-rated products represent a short list of financial products. This short list narrows the search for consumers to products that have been independently assessed and ranked. The CANSTAR deposit star ratings is a transparent analysis comparing all types of deposit accounts for an array of characteristics such as: Interest Rates Fees Free transactions Accessibility Rebates Features The results are reflected in a consumer-friendly 5-star concept, with 5 stars signifying outstanding value offered by the product. Rising stars are those products that would be rated 5-star or higher but have not been in the market for over six months. Rising star products will be formally rated in the next period once more historical data is available. What types of products are evaluated for CANSTAR deposit account star ratings? The following account types are assessed in the ratings: Personal transaction accounts Savings and investment accounts Online savings accounts Cash management accounts High yield accounts Childrens accounts s specific to certain groups or with restrictions on eligibility are not included in the ratings. Business deposits accounts are rated separately as part of the CANSTAR Business Banking star ratings. YOUR GUIDE TO PRODUCT EXCELLENCE

30 How are the CANSTAR deposit account star ratings structured? CANSTAR recognises that deposit account users have different needs in terms of saving and transacting. Hence the CANSTAR deposit account star ratings methodology has been designed to reflect a range of transacting and savings styles. Specifically the ratings consist of the following sub-sections: Low Transactor Full Service High Transactor Full Service Profiles Electronic Transactor Bonus Saver Online Saver Cash Manager Profiles Junior Saver The star ratings methodology differs for each customer segment in terms of the relative importance placed on the fees and features of the products assessed. How does it work? How are the stars calculated? Each deposit account reviewed for the CANSTAR deposit account star ratings is awarded points for its comparative Pricing and for the array of positive Features attached to the account. These features include accessibility, conditions attached to interest payments and S&P rating of the institution offering the product. Points are aggregated to achieve a Pricing score (P) and the Features score (F) To arrive at the total score CANSTAR applies a weight (w) against the P and F. This weight will vary for each customer profile and will reflect the relative importance of either costs or features in determining the best deposit account. This method can be summarised as: YOUR GUIDE TO PRODUCT EXCELLENCE 2

31 TOTAL SCORE ( T ) = PRICING ( P ) + FEATURES SCORE ( F ) Refer to Table 3 For average balances Refer to Table 1 18 month total interest calculation 0-50% (Online Saver Only) Pricing 70-83% Rates Historical rates over past 6 months 5-82% Fees Customer transaction scenario 18-95% 6 month historical average total rate % 6 Month historical average Base 0-25% (Online Saver Only) Refer to Table 2 For transaction numbers and weightings Refer to Table 4 Facilities 25-50% Rated across 7 profiles Features Branch/ATM Coverage Proportion of population covered 15-25% Specific Conditions 20-45% 17-30% Features Across 6 categories 75-85% Exemptions fr. Fees & Charges 5% Design Options 5% Refer to Table 1 Online Security 5-20% Exception Fees 0-5% Junior Financial Literacy 0-15% Total Score The Pricing (P) plus Features (F) point scores are indexed and then totaled to provide the Total Index Points. Stars are awarded according to the Total Index Points. YOUR GUIDE TO PRODUCT EXCELLENCE 3

32 BONUS SAVER METHODOLOGY Rates Historical rates over past 6 months 40% 6 Month Historical Average Base Rate 50% Pricing 83% Transaction Fees Customer transaction scenario 20% 6 month historical average total rate 50% Bonus Saver Features 17% 6 Month Scenario 40% -$5,000 Initial deposit -$200 Monthly deposit on day 1 of the next 5 months -$100 last day of month 6 YOUR GUIDE TO PRODUCT EXCELLENCE 4

33 Weightings The factors described above are weighted differently for each customer profile. This is done in recognition of the relative importance of the different product components to each type of customer. The process considers each profile separately and assigns weights representative of that account type (see Table 1 below). TABLE 1 Deposit Star ratings Components Profile Pricing Features High Transactor 70% 30% Low Transactor 70% 30% Electronic Transactor 72% 28% Cash Manager* 78% 22% Online Saver** 83% 17% Bonus Saver 83% 17% Junior Saver 70% 30% Profile Rate Fees Coverage Features High Transactor 5% 95% 77% 23% Low Transactor 10% 90% 77% 23% Electronic Transactor 10% 90% 82% 18% Cash Manager 75% 25% 75% 25% Online Saver 82% 18% 85% 15% Bonus Saver 40% 60%# 85% 15% Junior Saver 82% 18% 85% 15% *required to pay a minimum of 3% below the current cash rate at $100,000 ** required to pay a minimum of 2.5% below the current cash rate at $25,000 # Split into 20% Transaction Fees and 40% 6 month Interest Scenario CANSTAR accounts for both current and historical interest rates in the calculation of the PRICING (P) component of each product s overall score. Current fees are also used in the calculation of P. P comprises of: 1) Current pricing applying current fees to scenarios for each of the various transacting and saving profiles 2) Historical Performance compares the products interest rate histories over the past 6 months. Interest rate tiers are taken into account. The scenario analysis is conducted using CANSTAR s unique transaction calculator, which incorporates essential transaction fees and charges, rebates and free transactions. The calculator interlinks the transaction behaviour of 500 hypothetical depositors with the pricing structure of the deposit accounts. The products with the lowest cost receive the highest score in the scenario analysis. The following table describes the number of transactions and channels used in the scenarios. YOUR GUIDE TO PRODUCT EXCELLENCE 5

34 TABLE2 CANSTAR deposit account star ratings scenario description Full Service High/(Low) Transactor Electronic Transactor Cash Manager Bonus Saver Online saver Junior saver Average no. of transactions 35/(10) ATM own network 20% 25% ATM other network 5% 10% Branch cash 15% 30% 100% Branch cash deposit Cheque deposit 5% Cheque 5% Direct Credit Direct Debit 5% 10% 20% EFTPOS transaction 35% 40% Internet transaction 5% 10% 30% 100% 100% BPAY 15% 5% 20% CANSTAR s methodology accounts for the tiered interest rate structure of deposit accounts. The tiers for historical rate calculations were applied in the following manner: TABLE 3 CANSTAR deposit account star ratings interest rate tiers Tier 1, $ Tier 2, $ Tier 3, $ Full Service High/Low Transactor 1,000 2,000 5,000 Electronic Transactor 1,000 2,000 5,000 Cash Manager 25, , ,000 Bonus Saver 2,000 10,000 25,000 Online Saver 5,000 25, ,000 Junior Saver 500 1,000 2,000 Features (F) FEATURES (F) consist of the following sections: 1) Access takes into account the proportion of the population with access to a branch and/or ATM 2) features takes into account over 100 product features with weights given to each relevant area. Examples include minimum opening deposit, minimum, ATM facilities TABLE 4 Category Description Junior Saver Online/Bonus Cash Manager Transactor Facilities 20% 25% 40% 50% Specific Conditions 30% 45% 30% 20% Exception Fees 5% Exemptions From Fees & Charges 5% 5% 5% 5% Design Options 5% 5% 5% 5% Online/Mobile Banking and Security 5% 20% 20% 15% Junior Specific 35% Total 100% 100% 100% 100% The branch location score is designed to reflect geographical coverage. Generally the larger institutions, such as major banks will get a higher score. Each of the product features is allocated points that are awarded for positive deposit account traits such as no fees or greater flexibility. As features are relatively static, they are not measured over time. YOUR GUIDE TO PRODUCT EXCELLENCE 6

35 Awards Each year CANSTAR runs two deposit awards to reward those institutions displaying excellence in both the transaction and savings markets. The awards are based on the price and features for a number of different product types with the winners being the best overall. The methodology is as below. Best Value Australia Savings Award Online Saver 40% Cash Manager 15% Term Deposits 35% Bonus Saver 10% Best Value Everyday Banking s 90% High Transactor FS 25% Low Transactor FS 25% Electronic Transactor 50% Coverage 10% ATM Coverage 50% Branch Coverage 50% YOUR GUIDE TO PRODUCT EXCELLENCE 7

36 How often are all the products reviewed for rating purposes? All ratings are fully recalculated every six months based on the latest features offered by each institution. All awards are recalculated every year based on the latest ratings. CANSTAR also monitors rate changes on an ongoing basis. Does CANSTAR rate other product areas? CANSTAR researches, compares and rates the suite of banking and insurance products listed below. These star ratings use similar methodologies to guarantee quality, consistency and transparency. Results are freely available to consumers who use the star ratings as a guide to product excellence. The use of similar star ratings logos also builds consumer recognition of quality products across all categories. Please access the CANSTAR website at if you would like to view the latest star ratings reports of interest. based pensions Agribusiness Business banking Business life insurance Car insurance Credit cards Deposit accounts Direct life insurance First home buyer Health insurance Home & Contents Home loans Life insurance Managed investments Margin lending Online banking Online share trading Package banking Personal loans Reward programs Superannuation Term deposits Travel insurance Travel money card Youth banking COPYRIGHT CANSTAR Pty Ltd ABN , The recipient must not reproduce or transmit to third parties the whole or any part of this work, whether attributed to CANSTAR or not, unless with prior written permission from CANSTAR, which if provided, may be provided on conditions. DISCLAIMER To the extent that any CANSTAR data, ratings or commentary constitutes general advice, this advice has been prepared by CANSTAR Pty Ltd ABN AFSL and does not take into account your individual investment objectives, financial circumstances or needs. Information provided does not constitute financial, taxation or other professional advice and should not be relied upon as such. CANSTAR recommends that, before you make any financial decision, you seek professional advice from a suitably qualified adviser. A Disclosure Statement relating to the product should also be obtained and considered before making any decision about whether to acquire the product. CANSTAR acknowledges that past performance is not a reliable indicator of future performance. Please refer to CANSTAR s FSG for more information at YOUR GUIDE TO PRODUCT EXCELLENCE 8