Workers Compensation Insurance Claims Kit

Transcription

1 Workers Compensation Insurance Claims Kit Thank you for placing your workers compensation coverage with Society Insurance. It is our privilege to assist you in this vital area of your business. Our goal is to provide you the very best service in our industry while keeping the cost of workers compensation insurance at an affordable level. We have been doing so since Help us provide your injured employees with the timely service they deserve by promptly reporting all claims to us. For your convenience, we can accept your claim information via telephone. To submit a claim, please call to speak to a live representative. If you are calling after hours, you may press 9 at the prompt to be connected to a claims representative. This Workers Compensation Claims Kit will help you with the claims process if you need to file a claim. The following items are included in the kit: A Workers Compensation Claims Handbook containing information on how you can provide the best possible care to your injured employee and help us reduce claim costs for you. A Workers Compensation Return to Work Program Handbook to help you in establishing and implementing a return to work program. Forms for use during the claims process that will help us to complete a thorough claims investigation and take advantage of any cost-containment measures that may apply to your claim. Where applicable, mandatory postings supplied by your state. If these notices apply to you, please post them in a prominent area of the workplace. If you would like to access electronic versions of the handbooks or forms, you may visit societyinsurance.com and navigate to our Workers Compensation Claims page. As always, your agent is an excellent resource for any general questions, or questions you may have regarding the information in this package. Please feel free to contact us if you have any additional questions regarding the claims process. Sincerely, Rick W. Parks, CPCU President and CEO Society Insurance Form FL_ Camelot Drive P.O. Box 1029 Fond du Lac, WI societyinsurance.com

2 FORM C-42 Tennessee Bureau of Workers Compensation 220 French Landing Drive, I-B Nashville, TN EMPLOYEE S CHOICE OF PHYSICIAN An employer must provide a partially-completed form listing at least three physicians to an employee upon the report of a workplace injury. The employee must complete and then sign and date the section below that indicates the physician chosen. A copy of the fully-completed form should be provided to the employee with the original kept on file by the employer. If the employee refuses to accept medical services from the chosen physician, the employee s rights to benefits may be delayed. NOTE: Employees traveling more than 15 miles one way to or from medical treatment may seek reimbursement of their travel expenses from the insurance carrier. TO BE COMPLETED BY THE EMPLOYER: Employer Date of Injury Employer Contact Phone Physician Name Phone Address City State Zip Physician Name Phone Address City State Zip Physician Name Phone Address City State Zip TO BE COMPLETED BY THE EMPLOYEE: I have selected the following physician from the list provided to me by my employer: Physician Name Date Selected Employee Name Appt Date/Time Address City State Zip Phone Employee Signature Date LB-0382 (REV 11/15) RDA FL_6068_TN

3 TENNESSEE WORKERS COMPENSATION INSURANCE POSTING NOTICE How to Report Work-Related Injuries What should be done if injured at work? Employee 1. Immediately report the injury to the employer representative named below. 2. Select a treating physician from a panel provided by your employer. 3. If you have questions or problems, contact the employer representative or the Bureau of Workers Compensation. Employer 1. Complete your company s internal Workplace Injury form and notify your workers compensation insurance company immediately, even if you have concerns about the validity of the claim. 2. Offer a panel of physicians to the employee via Form C-42 available on the Bureau s website. In cases of emergency, call an ambulance and provide this form as soon as the injured employee has stabilized. Printed name and title of the employer representative to be notified in the event of a work-related injury Printed name of an alternative employer representative to be notified in the event of a work-related injury Telephone number of employer representative to notify in event of a work-related injury Address of employer representative to notify in event of a work-related injury The Tennessee Bureau of Workers Compensation is available to help both employees and employers. 220 French Landing Dr. 1-B Nashville, TN TTD: tn.gov/workerscomp Workers Compensation law requires this notice to be posted in a conspicuous place at the work site at all times. LB-0922 (REV. 4/18) Authorization No RDA FL_6071_TN

4 SEGURO DE COMPENSACIÓN A TRABAJADORES DE TENNESSEE PUBLICACIÓN DE AVISO Cómo informar de lesiones laborales Qué se debe hacer en caso de lesión laboral? Empleado 1. Informe inmediatamente de la lesión al representante del empleador indicado aquí abajo. 2. Seleccione un médico tratante del panel provisto por su empleador. 3. Si tiene alguna pregunta o problema, comuníquese con el representante de empleadores de la Oficina de Compensación a Trabajadores. Empleador 1. Complete el formulario interno de su empresa de Lesión laboral y notifique a su aseguradora de compensación a trabajadores inmediatamente, incluso aunque tenga dudas acerca de la validez de la reclamación. 2. Ofrezca un panel de médicos al empleado a través del Formulario C-42, disponible en el sitio web de la Agencia. En casos de emergencia, llame a una ambulancia y proporcione este formulario en cuanto el empleado lesionado se haya estabilizado. Nombre en letra de molde y título del representante del empleador a ser notificado en caso de una lesión laboral Nombre en letra de molde del representante del empleador alterno a ser notificado en caso de una lesión laboral Número de teléfono del representante del empleador a ser notificado en caso de una lesión laboral Dirección del representante del empleador a ser notificado en caso de una lesión laboral La Oficina de Compensación a Trabajadores de Tennessee está disponible para ayudar a empleados y empleadores. 220 French Landing Dr. 1-B Nashville, TN TTD: tn.gov/workerscomp La ley de Compensación a Trabajadores exige que se publique este aviso en un lugar visible en el centro de trabajo en todo momento. LB-0922 (REV. 4/18) Autorización No RDA FL_6072_TN

5 STATE OF TENNESSEE BUREAU OF WORKERS COMPENSATION 220 FRENCH LANDING DRIVE NASHVILLE, TENNESSEE (615) Notice of Employer Rights and Responsibilities in a Workers Compensation Claim Your workers compensation insurance policy covers medical and partial wage-replacement benefits for any covered employee who sustains a compensable work-related injury or illness. This document, produced by the Tennessee Bureau of Workers Compensation and provided by your insurance carrier or TPA, is designed to give you a better understanding of your role and responsibilities under the workers compensation system. Your workers compensation adjusting entity is Society Insurance (Printed name of carrier, self-insured or TPA) and your primary contact there is Mariel Bohnsack, Sr. Work Comp Claims Rep, wcclaims@societyinsurance.com (Printed name, title and contact information of primary contact) Notice of a work-related injury or illness Your employees have the right to report workplace injuries or illnesses. Their violation of your company s policy regarding how quickly it must be reported is not sufficient grounds to prevent an injured worker from receiving worker s compensation benefits. Employers must refrain from denying a claim or refusing to acknowledge an employee s report of an injury because of how quickly it was reported. The insurance carrier must be notified of all alleged workplace injuries to allow the carrier to assign an adjuster to investigate the claim. If an injury is not reported within the timeframes defined in the workers compensation act, the adjuster will take the steps it believes is appropriate to protect the employer s rights. o Employees injured at work are entitled to receive medical treatment at no expense to them. Employers are entitled to guide treatment by providing the injured employee with a panel of at least three physicians who are willing and able to treat the injury and located within his/her community. The panel must be provided on an Employee Choice of Physician Form C-42, available on the Forms link on the Bureau s website Employers must provide the panel within three (3) business days of the employee notifying his/her employer of their injury. The employee should indicate the physician selected, sign the form and return it to the employer. Failure to timely provide a valid panel of physicians may subject the employer to a penalty assessed by the Bureau. o Employers should provide the injured employee with a copy of the Beginner s Guide to Tennessee Workers Compensation, available on the Bureau s website. This document provides important basic information to the employee and answers several commonly asked questions. o Employers should immediately notify their insurance carrier after an injury is reported. Employers should report the injury to their insurance adjuster even if the injury is unwitnessed or suspicious. The adjuster will determine the claim s compensability. Failure to immediately report the injury to the adjuster may subject an employer to a penalty assessed by the Bureau. o Employers are allowed to request a written statement from the employee reporting the injury. Having this statement will assist the insurance adjuster if an investigation is necessary. o Employers should immediately work to eliminate the likelihood of someone else being injured in the same manner. o If the injured employee is disabled and unable to work his/her normal job or usual number of hours, the employee may be entitled to receive temporary disability (partial wage replacement) benefits. The insurance adjuster will need the employer to provide a wage history for the injured employee on a Wage Statement Form C-41, available on the Bureau s website. LB 3265 (4/2018) RDA FL_6092

6 Notice to your employees The Tennessee workers compensation law requires all covered employers to display the Posting Notice available on the Forms link on the Bureau s website. This notice provides your staff with the name and title of the person designated by the employer as the primary contact to receive reports of workplace injuries and illnesses. Your workers compensation insurance carrier should also provide you with a copy of this form when you purchase or renew your policy. Best Practices to Consider Implementing Employers can create a positive workers compensation culture and help build a relationship of trust and mutual aid with employees. Here are some practices that you should consider. o If one of your employees is injured at work, reinforce his/her value to you by becoming an advocate rather than an adversary. Be a resource when injured employees have questions or concerns. o Encourage your employees to report their injuries as soon as possible. Delays in reporting injuries negatively affect recovery. o Let your staff know how much you rely on them and want them to return. Stay in contact with injured employees during their recovery period if they are unable to work. Call them, them, text them even consider sending a Get Well card to them. It will be one of the best investments you can make in improving your workers compensation culture and outcomes. o Focus your workers compensation goals on workers recovery. Provide work to your injured employees that comply with a treating physician s restrictions, if possible. If an employer considers an employee as disabled, the employee will view themselves as disabled, too. And, studies prove that the longer an injured worker stays off work, the less likely they are to return to work. Work to help your injured employees return to their health and to their jobs as quickly as possible. It is good for everyone! o Provide the employee with a copy of the signed Form C-42 and assist the employee with making the appointment with the chosen physician. o Remember, it is the responsibility of the insurance adjuster to accept or deny a workers compensation claim, but he/she will need your assistance. Assist the insurance adjuster in investigating any claim in which you have doubts. Obtain witness statements. Take photos of the site of the injury. Do not automatically deny your employees their rights to report a claim just because you have doubts. Failure to timely provide appropriate benefits may subject an employer to a penalty assessed by the Bureau. o Injured employees will often have questions about their benefits, their rights and what to expect. The Bureau has an Ombudsman Program designed to assist employees with these, and other questions if they are not represented by an attorney. Ombudsmen can be reached by calling or by ing wc.info@tn.gov. The Bureau s website has information helpful to employers and injured employees. Share these resources with your supervisors before someone is injured and with injured employees after a claim is made. o Perform an analysis concerning how injured employees have been treated in the past. If your employees routinely hire attorneys to obtain their workers compensation benefits, work to discover why they believe that they need legal representation. Is it a reflection of their fears that can be overcome by improving the workplace culture or is it a misconception that can be overcome by training and education? o Create a culture of safety. Stress job safety in staff meetings and new hire orientations. Recruit a Safety Committee. Work to eliminate potential injuries before they occur. o Consider participating in the Tennessee Drug Free Workplace Program. The program is designed to increase productivity for Tennessee employers and promote safe worksites for employees by promoting drug- and alcohol-free workplaces. There are financial benefits available to employers for participating and additional information is available on the Bureau s website. o Lead by example. Don t complain about the process. Encourage your employees to keep you informed about any changes to their ability to work. Let them know that you want them, and will help them, to recover and return to work as quickly as possible. Visit the Bureau s website at: LB 3265 (4/2018) RDA FL_6092

7 TENNESSEE DRUG-FREE WORKPLACE PREMIUM CREDIT PROGRAM APPLICATION This form should be completed by the Employer and must be signed by an owner/officer of the company. After reading and understanding the Rules and Guidelines for Participating Employers (Chapter ) please answer all questions that apply. You may also refer to the Additional Instructions section located on the back of this form before submitting this application. Date Application Received Departmental Use Only IMPORTANT: All applications MUST BE COMPLETE, LEGIBLE and SIGNED or they will be RETURNED. Copies will not be accepted. Include the completed original copy of this form plus one photocopy of the completed form, a copy of PROOF OF COVERAGE and a self-addressed, stamped #10 envelope addressed to your Workers Compensation Insurance Carrier or Agent of Record for your workers compensation policy. Keep a copy of this form for your records. Part A-Type of Form (check one): New Application Renewal Termination/Rescission Changed Ins Carrier Part B-Applicant Information: I. Company Name FEIN: Mailing Address City State & Zip Business Address City State & Zip Phone # Fax # address Nature of Business Number of Full-time & Part-time Employees / Workers Compensation Insurance Carrier Mailing Address City State & Zip Name of Substance Abuse Program Administrator Date written policy statement was provided to all employees / / Effective date of your program / / II. III. Drug Testing Program: (Required on all applications.) Name of Testing Laboratory City, State Name of Medical Review Officer (MRO) City, State Lab Certification: SAMHSA CAP-FUDTAP Other MRO Phone: Education and Employee Assistance Program: (Required on all applications.) Please provide the date you conducted or plan to conduct an annual minimum two-hour of Workplace Substance Abuse Recognition training for supervisory personnel. / /, / / Please provide the date you conducted or plan to conduct an annual minimum one-hour of Workplace Substance Education and Awareness Program for all your employees. / /, / / Are employees required to use a designated employee assistance program for substance abuse treatment? Yes No If yes, how many of your employees used it for substance abuse treatment in the past twelve 12 months? If no, do you maintain & post the required list of local employee assistance programs or substance abuse treatment centers? Yes No Part C - Renewal Applicants Only: IV. Date Previous Program Began / / How many employees used it for substance abuse treatment in the past 12 months? Name of Testing Laboratory City, State Name of Medical Review Officer (MRO) City, State Lab Certification: SAMHSA CAP-FUDTAP Other MRO Phone: Number of tests performed in past 12 months for each of the following: Job Applicants: Positive Total Routine Fitness for Duty: Positive Total Post work accident: Positive Total EAP Follow-up: Positive Total Reasonable Suspicion: Positive Total Random (optional): Positive Total Part D - Termination / Rescission of Participation by Employer: V. Date Previous Program Began / / How many employees used it for substance abuse treatment in the past 12 months? Number of tests performed in past 12 months for each of the following: Job Applicants: Positive Total Routine Fitness for Duty: Positive Total Post work accident: Positive Total EAP Follow-up: Positive Total Reasonable Suspicion: Positive Total Random (optional): Positive Total Reason for Termination / Rescission LB (REV 03/09) PG. 1 OF 2 RDA FL_6073

8 VI. Additional Instructions All applications for the Tennessee Drug-Free Workplace Program must include (1) the completed original copy of this form plus one photocopy of the completed form, (2) a copy of proof of coverage and (3) a self-addressed, stamped #10 envelope addressed to your Workers' Compensation Insurance Carrier or Agent of Record for your workers' compensation policy. Applications must be mailed to the Department of Labor and Workforce Development at the address indicated below. Anytime an employer who is currently receiving the premium credit changes carriers for their Workers' Compensation Insurance, items (1), (2) and (3) must be resubmitted to the Department of Labor and Workforce Development. If an employer is a member of a Self-Insured Workers' Compensation Pool Program or is Totally Self-Insured for Workers' Compensation Coverage, items (1), (2) and (3) should be mailed to the Department of Labor and Workforce Development according to the instructions above, with a self-addressed, stamped #10 envelope addressed to either your pool program's administrative office or the department or person at your company who is responsible for the administration of your Drug-Free Workplace Program. Keep a copy of this form for your records. Employers should properly document their compliance with the Rules and Guidelines established for participation. You may be asked to supply documentation to support your compliance when denying workers' compensation benefits to an employee pursuant to the provision of the Tennessee Drug-Free Workplace Program ( et. seq.). There will be a charge for additional copies of an employer's Tennessee Drug-Free Workplace Application. All requests must be in writing on your company's letterhead and submitted via facsimile at Billing will be done on a monthly basis. Renewals - In order to continue to receive the premium credit for each subsequent policy year, THIS APPLICATION MUST BE RENEWED ANNUALLY. By the anniversary date of their Workers' Compensation insurance policy, a new copy of this form must be completed by the employer and submitted with items (1), (2) and (3). Applications must be mailed to the Department of Labor and Workforce Development at the address indicated below. Termination/Rescission of Program - Any employer who wishes to terminate their participation in the Tennessee Drug-Free Workplace Program must provide a new completed copy of this form to the Department of Labor and Workforce Development according to the instructions above. Applications, Renewals and Terminations are not accepted by facsimile. VII. Penalties for Misrepresentation of Compliance An Employer who misrepresents compliance with their Tennessee Drug-Free Workplace Program shall be subject to an additional premium for purposes of reimbursement of any previously granted discount. (T.C.A. Section ) An Employer s good-faith effort to fulfill certain criteria for certification will be taken into consideration when determining whether the Employer has complied substantially with certification criteria. VIII. Employer Certification: (Required on all applications.) I hereby certify that all provisions and requirements of the Tennessee Drug-Free Workplace Program as established by T.C.A. Sections et. seq. have been met and implemented. I have read and do understand the Penalties for Misrepresentation of Compliance. Owner/Officer s Signature & Title Name in Print Date Owner/Officer s Mailing Address Phone Number Mail Directly to: Tennessee Department of Labor & Workforce Development Division of Worker s Compensation Drug-Free Workplace Program 220 French Landing Drive Nashville, TN Commissioner or his designee, DRUG-FREE WORKPLACE PROGRAM Tennessee Department of Labor & Workforce Development DATE ACCEPTED The Tennessee Department of Labor & Workforce Development is committed to the principles of equal opportunity and equal access. For comments or questions regarding the Tennessee Drug-Free Workplace Program or for alternative print copies of this form, call: (TDD) during regular business hours. Or visit our website at NCCI ID# LB (REV 03/09) PG. 2 OF 2 RDA FL_6073

9 P.O. Box 1029, Fond du Lac, WI Phone (888) Fax (920) Employer's Claim Reporting Checklist Important: This form is for the employer's use. 1. Address the immediate medical needs of your injured employee. The employer is to provide a panel of three doctors from which the employee shall select one (1). Both parties should complete the Form C-42 Agreement Between Employer/Employee Choice of Physician. This is your proof that your injured employee was offered a choice of physician. If you need assistance completing this form, please contact Society Insurance. 2. If any injury occurs that may be covered by your policy, let Society Insurance know as soon as possible. Please remember to contact us even when your injured employee will not require immediate medical treatment. Late reporting may result in fines. 3. Provide your injured employee with a copy of the Pharmacy Program Letter of Intent document. This letter is a temporary card that will allow your injured employee to receive an initial supply of medication. A permanent plastic card will be issued to them once the claim is set up. 4. Let us know if your injured employee's treatment will require any of the following: An MRI, CT scan, or other diagnostic testing Use of durable medical equipment (such as crutches or a knee brace) Physical or occupational therapy Chiropractic care 5. Have your injured employee's supervisor complete the Supervisor Incident Report. Be sure to secure the name, address, and phone numbers of any witnesses to the incident. 6. Set aside any materials or machinery that may have contributed to or caused the injury. Secure the name, address, and phone numbers of anyone you feel may be responsible for the injury. We may be able to seek recovery from a responsible party. 7. Provide your injured employee with a copy of the Attending Physician's Return to Work Recommendations Record. Please provide us with a completed copy of this form or any information you receive regarding return to work, or anticipated return-to-work dates. Please let us know if there will be no lost time involved with the claim. 8. Please let us know if you have any type of light-duty work available that you will be able to offer your injured worker when they are capable of returning to work. 9. Phone in your claim to a claim representative at If you know your policy number, please have it available when you call in. Please provide wage information on claims with lost time from work or those that have the potential for lost time. Do not delay your filing if the information is not readily available. 10. You may submit a First Report of Injury, along with any medical documentation that has been received, directly to Society Insurance at the address below. If you chose this method for submitting your claim, please keep a copy for your records. Society Insurance 150 Camelot Drive P.O. Box 1029 Fond du Lac, WI Phone: Fax: Note: Always keep a supply of First Report of Injury forms on hand. You can obtain additional forms from our office. Please see the Claims Kit computer screen pull-outs for additional information regarding items contained on this checklist. Form FL_0003_TN Page 1 of 1

10 P.O. Box 1029, Fond du Lac, WI Phone (888) Fax (920) Injured Worker's Claim Reporting Checklist Important: This form is for the injured worker's use. 1. If necessary, seek immediate medical attention for your injuries. Notify your employer if you feel your injuries were caused by your job duties, even if you do not plan on seeking immediate medical treatment. 2. Request a copy of the Pharmacy Program Letter of Intent from your employer. This letter will allow you to receive an initial supply of any medication that is needed for your injuries. A permanent plastic card will be issued to you once your claim is set up. 3. Let your claim representative know if your treatment has included or will likely include any of the following: An MRI, CT scan, or other diagnostic testing Use of durable medical equipment (such as crutches or a knee brace) Physical or occupational therapy Chiropractic care 4. Help your employer secure the names of any witnesses to your incident. Help your employer identify any materials or machinery that you feel may have contributed to or caused your injury. 5. Request a copy of the Attending Physician's Return to Work Recommendations Record from your employer. It is your responsibility to ensure that this document is completed by your physician and given to your employer immediately following every appointment. 6. The employer is to provide a panel of three doctors from which the injured worker shall select one (1). Both parties should complete the Form C-42 Agreement Between Employer/Employee Choice of Physician. If you need assistance completing this form, please contact Society Insurance. 7. Request that your employer submit the First Report of Injury to us as soon as possible. We prefer to receive the information by phone or fax. 8. Your claim representative may contact you to obtain additional information that may be needed to complete the investigation of your claim. You may contact your claim representative at any time with questions regarding your claim: Society Insurance 150 Camelot Drive P.O. Box 1029 Fond du Lac, WI Phone: Fax: Promptly complete and return any forms that you receive from your claim representative. These forms can be returned to us in the postage-paid envelope that you will receive with the forms. 10. Please contact your claim representative immediately following every appointment. This will help us expedite payment of any lost-time benefits that may be owed, as well as provide prompt payment of any medical bills related to your claim. Form FL_0004_TN Page 1 of 1

11 Tennessee Bureau of Workers Compensation 220 French Landing Drive, I-B Nashville, TN FORM C-31 MEDICAL WAIVER AND CONSENT This form is not required for injuries occurring on or after July 1, 2014 THIS MEDICAL AUTHORIZATION FORM ONLY PERMITS THE EMPLOYER OR THE BUREAU OF WORKERS COMPENSATION TO OBTAIN MEDICAL INFORMATION THROUGH ORAL OR WRITTEN COMMUNICATION, INCLUDING, BUT NOT LIMITED TO, CHARTS, FILES, RECORDS, AND REPORTS IN THE POSSESSION OF A MEDICAL PROVIDER AUTHORIZED BY THE EMPLOYER PURSUANT TO T.C.A AND A MEDICAL PROVIDER THAT IS REIMBURSED BY THE EMPLOYER FOR THE EMPLOYEE S TREATMENT. I,, having filed a claim for workers' compensation benefits, do hereby authorize (Printed Patient Name) to furnish to my employer or my employer s (Name of Medical Provider) representative, and/or the Bureau of Workers' Compensation any information or written material reasonably related to my work-related injury of for which I am claiming compensation. I further authorize the release of (Date of Injury) the same information to me or my attorney. The authorization includes, but is not restricted to, a right to review and obtain copies of all records, x-rays, x-ray reports, medical charts, prescriptions, diagnoses, opinions and courses of treatment. A photocopy of the authorization may be accepted in lieu of the original. Patient Signature Date Date of Birth LB-0379 (REV 11/15) FL_6074 RDA 10183

12 CLAIMS ADM/CARRIER JURISDICTION CLAIM # (STATE FILE #) CLAIMS ADM CLAIM # (INSURER CLAIM #) OSHA LOG CASE # NAME OF INSURANCE CARRIER TENNESSEE DEPARTMENT OF LABOR AND WORKFORCE DEVELOPMENT EMPLOYER'S FIRST REPORT OF WORK INJURY OR ILLNESS CLAIMS ADMIN FIRM NAME (IF DIFFERENT FROM CARRIER) CLAIM TYPE CODE MED ONLY INDEMNITY BECAME LOST TIME BECAME MED ONLY NOTIFY ONLY TRANSFER CARRIER FEIN Society Insurance FEIN OF CLMS ADM THE USE OF THIS FORM IS REQUIRED UNDER THE PROVISIONS OF THE TENNESSEE WORKERS' COMPENSATION LAW AND MUST BE COMPLETED AND FILED WITH YOUR INSURANCE CARRIER IMMEDIATELY AFTER NOTICE OF INJURY. IT IS A CRIME TO KNOWINGLY PROVIDE FALSE, INCOMPLETE OR MISLEADING INFORMATION TO ANY PARTY TO A WORKERS' COMPENSTAION TRANSACTION FOR THE PURPOSE OF COMMITTING FRAUD. PENALTIES INCLUDE IMPRISONMENT, FINES AND DENIAL OF INSURANCE BENEFITS. IF YOU HAVE QUESTIONS, THE STATE NOW HAS A BENEFIT REVIEW SYSTEM WHERE A WORKERS' COMPENSATION SPECIALIST CAN PROVIDE ASSISTANCE. CALL (TTD). CLAIMS ADJUSTER NAME CLMS ADJ PHONE # (888) CLAIM HANDLING OFFICE ADDRESS LINE 1 AND LINE 2 CITY STATE ZIP PO BOX 1029 Fond du Lac WI EMPLOYER NAME EMPLOYER FEIN SIC CODE PHONE NUMBER EMPLOYER EMPLOYER ADDRESS LINE 1 AND LINE 2 CITY STATE ZIP INSURED REPORT # NATURE OF BUSINESS EMPLOYER LOCATION POLICY EMPLOYEE WAGE INSURED NAME (PARENT CO. IF DIFFERENT THAN EMPLOYER) EMPLOYEE LAST NAME FIRST ADDRESS LINE 1 AND LINE 2 CITY PERIOD HOURLY DAILY WEEKLY BI-WEEKLY MONTHLY MI STATE POLICY NUMBER SELF INSURED? YES NO PHONE INCL AREA CODE DEPARTMENT REGULARLY WORKED SSN DATE OF BIRTH DATE OF HIRE WAGE $ ZIP / / / / NUMBER OF DAYS WORKED PER WEEK EFF DATE / / EXP DATE / / GENDER MALE FEMALE UNKNOWN OCCUPATION DESCRIPTION MARITAL STATUS UNMARRIED, SINGLE, DIVORCED EMPLOYMENT STATUS CODE FULL TIME /REGULAR PART TIME PIECE WORKER SEASONAL VOLUNTEER APPRENTICE FULL TIME APPRENTICE PART TIME MARRIED SEPARATED UNKNOWN SALARY CONTINUED IN LIEU OF COMPENSATION FULL WAGES PAID FOR DATE OF INJURY YES NCCI CLASS CODE YES NO NO ACCIDENT/INJURY TREATMENT OTHER DATE OF INJURY DATE EMPLOYER NOTIFIED OF INJURY DATE CLAIM ADM NOTIFIED OF INJURY DATE LAST DAY WORKED DATE DISABILITY BEGAN RETURN TO WORK DATE (IF APPLICABLE) DATE OF DEATH (IF APPLICABLE) TIME OF INJURY AM PM TIME EMPLOYEE BEGAN WORK ON INJURY DATE COULD NOT BE DETERMINED AM PM BODY PART AFFECTED CODE NATURE OF INJURY CODE CAUSE OF INJURY CODE HOW INJURY OR ILLNESS OCCURRED. DESCRIBE THE INCIDENT INCLUDING WHAT THE EMPLOYEE WAS DOING JUST BEFORE, THE PART OF THE BODY AFFECTED AND HOW, AND OBJECT OR SUBSTANCE THAT DIRECTLY HARMED THE EMPLOYEE. WIDOW WIDOWER MOTHER FATHER DAUGHTER SON DID INJURY/ILLNESS OCCUR ON EMPLOYER'S PREMISES? YES NO ADDRESS WHERE INJURY OCCURRED (IF OTHER THAN EMPLOYER'S PREMISES) CITY STATE CITY / / / / / / / / / / / / / / PHYSICIAN NAME STATE IF DEATH CLAIM, GIVE # DEPENDENTS FOR EACH RELATIONSHIP ZIP CITY SISTER BROTHER HANDICAPPED CHILD ADDRESS LINE 1 AND LINE 2 ADDRESS LINE 1 AND LINE 2 INITIAL TREATMENT NO MEDICAL TREATMENT DATE PREPARED / / MINOR BY EMPLOYER MINOR BY CLINIC/HOSPITAL HOSPITALIZED > 24 HRS EMERGENCY CARE ZIP HOSPITAL OR OFF SITE TREATMENT NAME STATE PREPARER'S NAME & TITLE PREPARER'S COMPANY NAME PHONE NUMBER TOTAL # DEPENDENTS COUNTY OF INJURY ZIP FUTURE MAJOR MEDICAL/LOST TIME ANTICIPATED Form FL_6064 Page 1 of 1

13 FL_0018A

14 FL_0018A

15 P.O. Box 1029, Fond du Lac, WI Phone (888) Fax (920) Attending Physician's Return to Work Recommendations Record Physician: Please fill out this form and fax it to , attention: Employee: Completed form must be returned to your employer following each examination. Employer: When received, route this form to Society Insurance immediately. Injury information Employee name Claim number Date of birth Date of injury/illness Employer name Employer address Examination/treatment date Brief diagnosis of injury (indicate clinical manifestation of condition to what body part or surface) Please check one: Work Related Not Work Related Undeterminable Patient has been advised of the following regarding return to work: Return to work immediately, with no restrictions. No return to work until: Return to work with the following temporary restrictions beginning: and ending: Sedentary Work. Lifting 10 pounds maximum and occasionally lifting and/or carrying such articles as dockets, ledgers, and small tools. Although a sedentary job is defined as one that involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties. Jobs are sedentary if walking and standing are required only occasionally and other sedentary criteria are met. Light Work. Lifting 20 pounds maximum with frequent lifting and/or carrying of objects weighing up to 10 pounds. Even though the weight lifted may be only a negligible amount, a job is in this category when it requires walking or standing to a significant degree or when it involves sitting most of the time with a degree of pushing and pulling of arm and/or leg controls. Light Medium Work. Lifting 30 pounds maximum with frequent lifting and/or carrying of objects weighing up to 20 pounds. Medium Work. Lifting 50 pounds maximum with frequent lifting and/or carrying of objects weighing up to 25 pounds. Light Heavy Work. Lifting 75 pounds maximum with frequent lifting and/or carrying of objects weighing up to 40 pounds. Heavy Work. Lifting 100 pounds maximum with frequent lifting and/or carrying of objects weighing up to 50 pounds. Form FL_6027 Page 1 of 2

16 Number of consecutive hours patient can perform specified activity during an 8-hour work period Sitting Standing Walking Pushing Pulling Climbing Bending Kneeling Reaching Grasping Weight-handling frequencies per hour Lifting/carrying less than 10 pounds 15 or more Lifting/carrying pounds Lifting/carrying pounds Lifting/carrying pounds Attending physician Patient discharged? Comments and Notes Yes No Next scheduled examination/treatment date Attending physician's signature Date Phone Fax Print Name Address Form FL_6027 Page 2 of 2

17 P.O. Box 1029, Fond du Lac, WI Phone (888) Fax (920) Supervisor Incident Report Important: The manager or supervisor should complete this form after the incident Claim Number Injured worker's name Sex Male Social Security number Date of birth Female Address Phone Date of hire Job title and department Date of injury Time of injury Was medical attention sought? Scheduled work week at time of injury Injured worker's normal/usual schedule Yes No Witnesses to the incident (If applicable) Name of facility or physician that provided treatment Hours Days per week Start time End time Hours Days per week Start time End time Was (or will) a drug screen completed? Yes No Injured worker's statement regarding the injury (list all circumstances and equipment involved) Part(s) of body affected Type of injury or injuries The answers I have provided to the above questions are true to the best of my knowledge. Injured worker's signature Date Supervisor's signature Date Form FL_6019 Page 1 of 1

18 P.O. Box 1029, Fond du Lac, WI Phone (888) Fax (920) Witness Statement Form Injured worker's information Injured worker's name Claim number Your information Name Address Home phone Cell phone Employer Job title Incident information Date of incident Time of incident What is your relationship to the injured worker? Did you see the incident? What work was being performed when the incident occurred? Yes No Please explain what you saw. Where were you in relation to the injured employee when the incident occurred? Did you have a clear view of the incident? Form FL_6017 Page 1 of 2

19 Incident information continued How did the injured employee act after the incident? Did they say anything to you? Did the injured employee show you where they were hurt? Did you see anyone else who may have seen what happened? If yes, please include names and phone numbers. Was anything said to you by anyone other than the injured employee? If yes, who said something? When did they say it? What did they say? Did you discuss anything regarding the injury with anyone? If yes, who did you discuss it with? When did you discuss it? What did you discuss? Did the injured employee ever mention any prior problems with the injured area to you? If yes, when did they mention it? Witness signature Date Form FL_6017 Page 2 of 2

20 P.O. Box 1029, Fond du Lac, WI Phone (888) Fax (920) Job Analysis Employment Information Employee name Claim number Employer name Job title Supervisor interviewed? Yes No Was the employee hired Yes If yes, explain the restrictions with any restrictions? No Typical work hours per week Overtime? Yes Break? Yes No No If yes, list supervisor name If yes, list frequency Body movements at work Rarely Occasionally (1/3 or less) Frequently (1/3 to 2/3) Continuously (2/3 or more) Sitting Standing Walking Vertical reaching at or above shoulder height Bending/stooping/squatting Crawling/kneeling Close-distance hearing Near/far vision Driving Describe the driving involved Weights handled (lbs.) Item Alone or assisted? Push/pull/lift? Times per day Distance moved More than 50 Form FL_6018 Page 1 of 2

21 Hand coordination Is the injured worker right or left handed? Right Left Movement required Tool/machine Left Right Both Fine manipulation Hand twisting Power gripping Simple grasping Physical surroundings Work inside Percentage performed inside: Work outside Percentage performed outside: Work around moving machinery? Yes No If yes, describe Check each of the following that the employee comes in contact with: Strong odor Mist Fumes Steam Describe fumes Air conditioning Dust Additional comments or observations Signature Date completed Form FL_6018 Page 2 of 2

22 P.O. Box 1029, Fond du Lac, WI Phone (888) Fax (920) Transitional Return to Work Log Transitional return to work log Claim Number Injured worker's name Supervisor Date Sunday Hours Worked In Out Tasks performed Comments regarding injured worker's tolerance of modified-duty tasks Initials Injured worker Supervisor Monday Injured worker Supervisor Tuesday Injured worker Supervisor Wednesday Injured worker Supervisor Thursday Injured worker Supervisor Friday Injured worker Supervisor Saturday Injured worker Supervisor I clearly understand, take responsibility for, and acknowledge the limitations my physician has placed on me while participating in this temporary transitional work program. Injured worker's signature Physician's name Date Form FL_6020 Page 1 of 1

23 P.O. Box 1029, Fond du Lac, WI Phone (888) Fax (920) PPO Network Providers To reduce costs, we use a Preferred Provider Organization (PPO) network for our bill-review process. This document will help you to identify some of the medical providers in your area that have agreed to discount their services for the treatment of your injured worker. All states allow employers to seek emergency medical assistance for an injured worker on the day of the injury. The choice of medical services varies from state to state. In some states, the employer has the choice to select medical care; in other states, the employee has that choice. In either case, there are specific rules and limitations on the selection of medical services. Our network look-up system will help you locate members of the PPO network quickly and accurately. Use of these providers may result in lower claim costs for you. Visit this site to find a network medical provider in your area: * *Inclusion on this site is not an endorsement of quality assurance or availability. If you require further assistance in identifying a medical provider, please call us at Form FL_0016 Page 1 of 1

24 FORM C-41 TENNESSEE DEPARTMENT OF LABOR AND WORKFORCE DEVELOPMENT Division of Workers' Compensation 220 French Landing Dr. Nashville, Tennessee WAGE STATEMENT It is a crime to knowingly provide false, incomplete or misleading information to any party to a workers' compensation transaction for the purpose of committing fraud. Penalties include imprisonment, fines and denial of insurance benefits. Employee: SSN: State File#: Insurer Claim #: Date of Injury: / / In order to determine the correct rate of compensation to be paid to the above injured party, please fill in the schedule below and return it promptly. This information is required by law and no agreement for payment of compensation can be made until it has been received. Please complete 52 weeks prior to date of accident. Please describe allowances of any character made in lieu of wages that must be deemed a part of employee's earnings: If the average weekly wage is not based on fifty-two weeks of earnings proceeding the date of injury, please show your computation below: WEEK NO. DAYS WEEK ENDING GROSS WAGES WEEK NO. DAYS WEEK ENDING TOTAL PAID GROSS WAGES Rate per Day Rate per Hour Average per Week I hereby certify that the above is a true and correct account, as taken from our time books or payroll records, of the wages paid to the above-named injured employee for the periods indicated. Date 20 Employer Name of Preparer & Title Phone, Fax, Form FL_6069 LB-0384 (REV. 01/08) RDA Page 1 of 1

25 P.O. Box 1029, Fond du Lac, WI Phone (888) Fax (920) Risk Control Services Our customers call Risk Control when they have something pressing on their minds, whether it relates to employee safety or evaluating trends in their insurance claims. They look for honest, objective, experienced, and thoughtful advice to address their concerns. As a policyholder, you are entitled to use Risk Control Services to help you control your workers compensation exposures. We help our customers identify and evaluate hazards that might cause insurance losses or otherwise disrupt their business. We use our broad experience in risk control to recommend business solutions to our customers and assist them in avoiding or mitigating these potential losses. These are our fundamental principles: Use a collaborative and consultative approach By working with our customers, we develop a fact-based view of the hazards affecting their business and provide consultative advice to successfully eliminate the hazards. Use our broad expertise to provide superior value We rely upon the technical diversity of our people - not a single consultant - to provide our customers with superior service. Build sustainable improvements for our customers We provide educational materials and value-added services that build knowledge and support for the customer to sustain their risk control program over the long term. Build a trusting relationship We want to earn the trust of our customers and agency partners. We do this by consistently providing professional service with absolute integrity. Below is a brief overview of the many value-added services available through Risk Control. OSHA 10-hour and 30-hour training Forklift training Safety video library Hazard identification Safety program development Ergonomic assistance Review of machine guarding procedures Onsite visits Customized training Safety handouts Safety recommendations Claims analysis If you have any questions or desire assistance in controlling your accident and illness exposures, please call our Risk Control Services department at Many of our resources are immediately available for your review in the Risk Control section of societyinsurance.com. Form FL_0017 Page 1 of 1