Firestone Building Products. February 9-12, Scottsdale, Arizona

Transcription

1 2014 Firestone Building Products February 9-12, 2014 Scottsdale, Arizona

2 op Contractors to be Named TFirestone Master Contractors Since its inception, the Firestone Master Contractor program has recognized outstanding contractors who have been responsible for the installation of billions of square feet of warranted Firestone Roofing Systems. For the 2014 Master Contractor Program, Firestone Building Products will recognize top companies committed to quality installations of Firestone products for roofing systems and the building envelope. In addition to the top Firestone licensed roofing contractors that earn the Master Contractor award, Firestone will also recognize Metal Wall and Specialty Products Contractors who have demonstrated excellence in the use of products and systems offered by Firestone Building Products. High quality workmanship and a commitment to long-term roofing system performance are the attributes of a Firestone Master Contractor. This annual award recognizes the owners of Firestone's top achieving contractor firms in North America and Latin America who meet Firestone's criteria for determining the best of the best. annually and be in good financial standing with Firestone to be eligible for Master Contractor status. In addition, to qualify for Master Contractor status in 2014, it requires a Preferred Quality Incidence Rating (QIR) that does not exceed three (3) times the average QIR for Red Shield Contractors. QIR is determined by the annual number of quality incidents per million square feet of roofing under warranty. Current QIR status can be viewed on each licensed contractor s password protected site on the internet. POINT STRUCTURE For each Red Shield warranted project, Firestone will award one quality base point per square foot for growth tracking. Total Master Contractor points will be calculated by multiplying the project level base points by the bonus factor determined by the components included in the warranted roof system as defined in the Master Contractor Points Schedule table, and then summing all project level total points into the contractor s current Master Contractor point total. Using the Master Contractor point formula (base points multiplied by points schedule total), contractors can earn a maximum 23 points per square foot for Single-Ply, APP or SBS roofs, 15 points for BUR, or 26 points for a warranted metal roof. GROWTH BONUS Contractors who increase their base point total 10% or more over the previous year will be awarded a year-end Master Contractor Point Bonus of 10% of their 2014 Master Contractor base points. NEW FOR 2014 Firestone has added two categories to the Master Contractor Points Schedule, Sustainability, which awards points for including Firestone SkyScape TM Garden Roof, Firestone PV System, or Firestone SunWave Daylighting System in a warranted roof system, and the second category is Underlayments, which awards points when warranted projects include V-Force TM Vapor Barrier Membrane, Clad-Gard SA, Clad-Gard MA or Firestone MB Base SA products. Firestone will award Master Contractor status to the top roofing contractors who accumulate the most quality points during the year. All Firestone Red Shield licensed contractors are automatically eligible for the Master Contractor program. Throughout the year, contractors earn quality points for the installation of Firestone RubberGard EPDM, UltraPly TPO, Asphalt and Metal Roofing Systems that are inspected and warranted by November 1, Only Red Shield warranted jobs are eligible to earn quality points. Those Firestone applicators who earn 2014 Master Contractor status will be notified by letter in November QUALIFICATIONS A contractor must complete a minimum of four (4) Red Shield warranted jobs Class 1 Rating Firestone Preferred Insulation* Firestone Premium System Platinum EPDM, Platinum TPO, or EcoWhite, UltraWhite Firestone Preferred Edge Metal** Sustainability Points*** SkyScape - 2 FirestonePV - 2 Firestone Daylights - 2 Max 6 Pts. Firestone Preferred Underlayments**** System Type Single-Ply EPDM/TPO Asphalt APP/SBS BUR Metal Roofing Panels UC-3, UC-4, UC-6, UC-14 * Includes: ISO95+, ISO95+ Tapered, Composite Insulations, HailGard, ISOGard, HD Coverboard, RESISTA ** Includes: UNA-EDGE, AnchorGard, UNA-CLAD Metal (Factory or Contractor Fabricated) *** Includes: Any Firestone SkyScape Garden Roof, Firestone PV System, or Firestone SunWave Daylighting System **** Includes: V-Force, CLAD-GARD SA, CLAD-GARD MA, MB Base SA Max Points Per Sq Ft

3 2014 Firestone Building Products February 9-12, 2014 Fairmont SCOTTSDALE PRINCESS Scottsdale, Arizona

4 P rogram Rewards The AAA Five-Diamond Fairmont Scottsdale Princess has come to reflect the dynamic environment that surrounds it where sun-washed stone and bright green cottonwoods rise up to meet the pale-blue sky and majestic purple mountains. creating the ultimate desert oasis. Relax in richly appointed guest rooms, and enjoy the accommodations in Scottsdale with a soothing showcase of the subtle undertones, earthy accents and patterns of the Southwest. The Fairmont Scottsdale Princess offer four award-winning restaurants, the newly renovated Well & Being at Willow Stream spa and two 18-hole championship golf courses. This breathtaking resort offers you world-class hospitality in the Valley of the Sun. Local Publicity Firestone will produce and distribute a personalized press release to newspapers and business journals in each Master Contractor's locale. Upon request, Firestone will also mail the press release to up to 50 local building owners, architects and other important customers. Internet Website Listing Firestone will include Master Contractors on its website. This feature will enable owners and specifiers, who visit the site, to obtain the name, address and phone number of a Master Contractor in their area. Upon request, Firestone will provide a reciprocal link to a Master Contractor's website. Firestone Clothing Discounts All Master Contractors are eligible to receive discounts on items contained in the Firestone Merchandise and Apparel Catalog. Master Contractor Stickers Adhesive stickers will be provided to each Master Contractor for use on company letterhead, envelopes, proposals and other customer correspondence. Promotional Items Special edition promotional items will be provided to each Master Contractor for distribution to roofing crews and other members of their sales and technical staff, who share their achievement. The event is all-inclusive for each Master Contractor and spouse, with transportation, lodging, meals, entertainment and excursions provided by Firestone. Firestone Master Contractors are eligible to receive, at no cost, marketing communications support, programs and materials. This can amount to thousands of dollars of free promotional support as our way of saying thank you for your focus on quality. These materials will assist Master Contractors in promoting their achievement with their customers, prospects and the local media. Cooperative Advertising Firestone will provide 50% matching funds for eligible expenditures that are pre-approved by Firestone's Marketing Communications Department. Such reimbursement will not exceed 100% of a Master Contractor's annual co-op fund. Each Firestone Master Contractor will receive online co-op advertising materials with complete program guidelines and reimbursement forms. Case Study The Firestone public relations firm will develop and submit two case studies to top tier trade publications for national media coverage. Firestone will create a project profile flyer for the two case studies and provide the contractor with up to 100 printed copies. Internet Access to Point Accumulation Every licensed contractor can view a password-protected site that will provide a detailed listing of all roofing projects installed during the year, along with inspection ratings and Quality Point totals. Top 30 Contractors To Earn President s Club Award The Firestone President's Club was established to recognize contractors who significantly exceed the minimum points needed to qualify for Master Contractor. For 2014, Firestone will recognize the top 30 licensed contractors with the prestigious President's Club award. President s Club members also receive: Credit for additional co-op advertising funds Increased discounts on Firestone clothing Publicity regarding the achievement sent to national trade publications May submit up to 5 Case Studies Will receive up to 5 listings on Project Portfolio for photos submitted Project Portfolio Firestone will include the Master Contractor's name for two submitted project photos for the online portfolio. Directory Firestone will publish a pocket-sized brochure listing all the Master Contractors. Additional brochures will be available for use in local marketing efforts. Firestone will also use the brochure in national marketing efforts targeted at building owners, architects and specifiers.

5 R ecognizing Quality and Leadership in Long-Term Performance For 2014, Firestone will recognize two categories of quality contractors Inner Circle of Quality and Partner in Quality. The rating system to achieve these designations is based on each company s annual Preferred Quality Incidence Rating (QIR). The QIR measure is computed using the total number of warrantable repair incidents occurring on Firestone roofs divided into the total square footage of Firestone roofs under warranty: Preferred Quality Incidence Rating (QIR) = No. of Warrantable Repair Incidents Total Square Feet Under Warranty (In Millions) The QIR is calculated for all Firestone contractors who have installed at least 1 million square feet of Firestone roofs currently under warranty, and Firestone will recognize those contractors who achieve the highest levels of roofing quality in The following awards will be presented to Firestone contractors who meet the QIR criteria for the year ending prior to the award: Partner in Quality 1. Install at least 4 warranted roofs in each of past 5 years 2. Maintain at least 1 million square feet under warranty 3. Achieve an annual QIR of 1.5 or less Inner Circle Insurance Program One of the largest overhead costs facing commercial roofing contractors today is insurance coverage. In order to provide affordable insurance to those roofing contractors who have demonstrated a commitment to the industry's best safety practices, Firestone offers a nationwide general liability, workers' compensation and auto insurance program, underwritten by highlyregarded Insurance companies and reinsured by Inner Circle Insurance (ICI), this captive insurance company is backed by the financial stability of Firestone and its parent organization, Firestone Diversified Products, LLC. Developed with the assistance of risk management consultant Arthur J. Gallagher, this comprehensive insurance program will provide Firestone Master Contractors that obtain a qualifying QIR a competitive option when selecting insurance.* Individual premiums will be based on each roofing firm's safety program and past loss history. Payment flexibility is another benefit for insured contractors. ICI will offer an optional monthly payment schedule, allowing contractors to pay the annual insurance premium in 12 equal installments with a nominal interest charge. For additional information, please visit: *insurance coverage subject to underwriting guidelines. Contractors who earn this quality level will be recognized with a commemorative plaque, along with local press coverage provided by the Firestone public relations agency. Inner Circle of Quality: 1. Install at least 4 warranted roofs in each of past 5 years 2. Maintain at least 2 million square feet under warranty 3. Achieve an annual QIR of 1.5 or less 4. Achieve Master Contractor Status Contractors who earn the Inner Circle of Quality Award will receive extensive regional and local publicity promoting the achievement. In addition, Inner Circle of Quality award recipients and Partner in Quality award recipients will be eligible to participate in the Firestone Inner Circle Insurance program. QUALITY RECOGNITION BONUS (Award based on current year is applied to following year.) Contractors who are now 2014 Inner Circle of Quality Award winners will be awarded a Master Contractor Point Bonus of 20% of their Master Contractor base points. Contractors who are named 2014 Partner in Quality Award winners will be awarded a Master Contractor Point Bonus of 15% of their Master Contractor base points.

6 For additional information about the Master Contractor Program, contact the Marketing Communications Department of Firestone Building Products at This brochure is meant only to highlight Firestone products, programs and specifications. Information is subject to change without notice. 250 West 96th Street Indianapolis, Indiana Firestone Building Products Printed in U.S.A. Item # /13 (replaces 1/12)-01