RECRUITMENT OF PUBLICRELATION &MEDIA CONSULTANT RFP NO. CPF/RFP/007/2018 FOR RECRUITMENT OF PUBLIC RELATION & MEDIA CONSULTANT

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1 RECRUITMENT OF PUBLICRELATION &MEDIA CONSULTANT RFP NO. CPF/RFP/007/2018 FOR RECRUITMENT OF PUBLIC RELATION & MEDIA CONSULTANT JULY 2018

2 CONTENTS IMPORTANT NOTICE AND INFORMATION TO BIDDERS... 5 Section I. Letter of Invitation... 8 SECTION II TERMS OF REFERENCE IMPROVEMENTS TO TORS.... ERROR! BOOKMARK NOT DEFINED. Section III. Information to Bidders BID SECURITY SCORE Section IV. Technical Proposal - Standard Forms A. Technical Proposal Submission Form B. Firm s References C.Terms of Reference D. Description of THE METHODOLOGY and Work Plan for Performing the Assignment E. Team Composition and Task Assignments F. Format of Curriculum Vitae (CV) for Proposed Technical / Professional Staff Section V. Financial Proposal - Standard Forms A. Financial Proposal Submission Form I. FORM OF CONTRACT II. GENERAL CONDITIONS OF CONTRACT GENERAL PROVISIONS COMMENCEMENT, COMPLETION, MODIFICATION, AND TERMINATION OF CONTRACT OBLIGATIONS OF THE CONSULTANT Prohibition of Conflicting Activities Confidentiality Insurance to be taken out by the Consultant Consultant s Actions Requiring Client s Prior Approval Reporting Obligations Documents Prepared by the Consultant to Be the Property of the Client CONSULTANT S PERSONNEL Description of Personnel OBLIGATIONS OF THE CLIENT Assistance and Exemptions Change in the Applicable Law Services and Facilities PAYMENTS TO THE CONSULTANT Lump-Sum Remuneration Contract Price Terms and Conditions of Payment Interest on Delayed Payments SETTLEMENT OF DISPUTES Amicable Settlement Dispute Settlement Indemnification III. SPECIAL CONDITIONS OF CONTRACT IV. APPENDICES APPENDIX A DESCRIPTION OF THE SERVICES APPENDIX B KEY PERSONNEL AND SUB-CONSULTANTS ANNEXES ANNEX 1 BID SECURITY FORM ANNEX 2 - CERTIFIED COPY OF PROFESSIONAL INDEMNITY POLICY

3 PROPOSEDRECRUITMENT OF PUBLIC RELATION & MEDIA- (RFP) CPF Financial Services Ltd (hereinafter referred to as CPF) is a registered administrator of pension schemes under the Retirement Benefits Act and is currently the administrator of the Local Authorities Pensions Trust (Laptrust DB Scheme), the Laptrust (Umbrella) Retirement Fund (Laptrust DC Scheme), and CPF Individual Pension Scheme. The Laptrust DB Scheme is the sole shareholder of CPF, which is the holding company that has incorporated subsidiary companies aforesaid to carry on the actual business in insurance brokerage, ICT & Infrastructure technology and property management and related services. CPF is seeking to recruit an external Communications/Media Consultant. This opportunity is available to individuals specializing in Public Relations on a consultancy basis. The RFP document is available upon payment of a non-refundable fee of KSH. 1, (Kenya Shillings One Thousand Only) at the Cash Office located on the 1 st Floor of CPF House, Haille Selassie Avenue during normal working hours. Detailed RFP instructions and specifications should be obtained from the Procurement Office situated on Mezzanine Floor, CPF House upon presentation of evidence of payment for purchase of the RFP document. RFP Documents completed as per instructions indicating the RFP Number RFP NO. CPF/ RFP/006/18 FOR RECRUITMENT OF PUBLIC RELATION & MEDIA CONSULTANT and addressed as indicated below should be deposited in the Tender Box on the Mezzanine Floor of CPF House by am on or before July 30 th The duly completed RFP documents which cannot fit into the Tender Box shall be received on or before 11:00AM at the Procurement Office and a certificate of receipt issued to the respective Proposers. The Group Managing Director CPF Financial Services Ltd CPF House, 6 th Floor. Haile Selassie Avenue P. O. Box 28938, Nairobi Tel ; Fax ; (020) Mobile ; ; hkkili@cpf.or.ke ; info@cpf.or.ke The Technical Proposals will be opened on the closing date at a.m.in the presence of bidders representatives who may wish to be present at the CPF s Boardroom on Mezzanine floor, CPF House Nairobi. Thereafter same will be evaluated and only firms which meet the minimum technical score will be formally invited for financial proposals opening in accordance with the RFP Criteria& CPF s Procurement Guidelines. 3

4 A firm will be selected under Quality and Cost Based Selection (QCBS) and Procedures described in the RFP &CPF Financial Services Procurement Guidelines. CPF Financial Services reserves the right to accept or reject any bid submitted and shall not be bound by the highest or lowest bid or any other offer. Yours faithfully, H. K KILI GROUP MANAGING DIRECTOR/CEO 4

5 IMPORTANT NOTICE AND INFORMATION TO BIDDERS 1. The information contained in this RFP, except where the context requires otherwise, has been based on the assumption that the proposed assignment is implemented as described herein. Whilst CPF considers that the assumptions on which this document is based are reasonable, it must be recognized that the reliance that you place on them is a matter of commercial judgment for the bidders alone. 2. Queries relating to the information contained in this document shall be directed only to the contact persons referred to herein. No other person has been authorized to give any information or to make any representation in respect of this RFP or the assignment and, if given or made, such information or representation may not be relied upon as having been authorized by CPF. 3. This RFP is confidential and personal to you. It is provided to you on the understanding that it is not to be duplicated or distributed to any other person (s) or institution (s). 4. The Bidder must submit a Bid Security (in a separate sealed envelope labeled Bid Bond ) at the time of submitting the Proposals. The Bid Security must be in the form specified under clause and must be issued for the benefit of the "CPF Financial Services" in the amount of KSH. 50,000 (Fifty thousand Kenya Shillings only). Where it takes the form of a bank guarantee, it must be issued by a first class acceptable bank to CPF and must take the form set out in Annex I. 5. The Bid Security of the Selected Bidder shall be maintained in full force and effect until such Bidder has executed an agreement with CPF.The Selected Bidder will be required to lodge with CPF a Professional Indemnity Cover equivalent to or above KSH. 2,000,000in exchange of the Bid Security.CPF shall ensure that it is fully covered and indemnified in case of professional negligence or misconduct on the part of the consultant during the execution of the assignment. 6. The Bid Security of each Bidder that is not designated as the Selected Bidder will be returned within 10 days following CPF's designation of Selected Bidder, but not later than two months from the Proposal Deadline. 7. In the event that the Bidder withdraws its Proposal during the Validity Period, or the Selected Bidder fails to execute the agreement as agreed to during negotiations, CPF will claim under the Bid Security as liquidated damages and not by way of penalty, in view of it being impossible accurately to assess the amount of such damage, and may then convert any such security into money. 8. CPF will return the Bid Security to the Selected Bidder in the event that CPF fails to execute an agreement with the Selected Bidder. 9. The Bidder shall be deemed to have carefully examined all of the terms, conditions and requirements of this RFP, and also to have fully informed itself as to all conditions affecting this assignment. Failure to do so is at the Bidder's risk, and no claim will be considered at any time for reimbursement of any expenses incurred as a result of any misunderstanding with regard to the conditions imposed by this RFP. 10. Unless the context otherwise requires, words importing one gender include all other genders and words importing the singular include the plural and vice versa. 11. Bidders are advised that it compulsory to fill in and return the declaration statement of not engaging in corrupt activities annexed to this RFP document. 5

6 12. Bidders are advised that they are required to serialize the pages of their tenders and submit the number of copies stated under instructions to bidders section. 13. Competitive negotiations shall be used should a requirement for the same arise as guided by the PPAD Act NOTES: 1.0 Any reference to a statutory provision shall be deemed to include a reference to any statutory modification or re-enactment of it. 2.0 All proposals should as much as possible follow the RFP Format with minimal deviations. 3.0 The Word Proposer/ Service Provider/ Bidder/ Tenderer in this RFP Means the same-the consultant 6

7 RFP FOR RECRUITMENT OF PUBLIC RELATION & MEDIA CONSULTANT RFP NO.CPF/RFP/007/18 FOR RECRUITMENT OF PUBLIC RELATION & MEDIA CONSULTANT LETTER OF INVITATION 7

8 Section I. Letter of Invitation Our Ref:RFP/007/18 FOR RECRUITMENT OF PUBLIC RELATION & MEDIA CONSULTANT Date: July 2018 Dear Sirs, 1. CPF requires to engage a consultant to undertake Recruitment of Public Relation & Media Consultant. CPF Financial Services is headquartered at CPF House on Haile Selassie Avenue, Nairobi. 2. CPF invites sealed Proposals from eligible, competent and Service Providers for the above mentioned consultancy services. More details on the services are provided in the attached Terms of Reference. 3. A firm will be selected under Quality and Cost Based Selection (QCBS) and procedures described in this RFP. 4. The RFP includes the following six (6) sections: Section 1 - Letter of Invitation Section 2 Terms of Reference Section 3 Information to Bidders Section 4 Technical Proposal - Standard Forms Section 5 - Financial Proposal - Standard Forms Section 6 - Standard Forms of Contract Yours faithfully, H. K KILI GROUP MANAGING DIRECTOR / C.E.O 8

9 RFP FOR RECRUITMENT OF PUBLIC RELATION & MEDIA CONSULTANT RFP NO. CPF/RFP/007/18 FOR RECRUITMENT OF PUBLIC RELATION & MEDIA CONSULTANT TERMS OF REFERENCE 9

10 SECTION II TERMS OF REFERENCE RECRUITMENT OF PUBLIC RELATION & MEDIA CONSULTANT CPF Financial Services is a leading pension schemes administrator, training and consultancy firm. CPF Financial Services administers some of Kenya s leading pension schemes, namely, Local Authorities Pension Trust (Laptrust DB Scheme), Laptrust (Umbrella) Retirement Fund (County Pension Fund), and CPF Individual Pension Scheme. With a legacy spanning over 85 years, CPF has built a track record in offering innovative retirement and financial services to enable our clients and their families achieve a better financial future. We are seeking to recruit an external Communications/Media Consultant. This opportunity is available to individuals specializing in Public Relations on a consultancy basis and who meet the criteria specified below. Scope of work The successful candidate will be expected to provide strategic Public Communication services including developing and executing communications strategies, play a key role in stakeholder relations, media liaison, crisis communication and reputation management. The scope of the Consultant s assignments will include conceptualizing and executing Public Relations strategies and activities for the Client as agreed between the Parties. The scope of work for the Consultant will include the following: a. Developing and executing Public Relations strategies as per agreed upon deliverables and/or at the request and on behalf of the Client; b. Providing strategic Public Relations counsel to the Client from time to time; c. Monitoring and managing emerging issues and working with the Client on appropriate responses through media and other channels and platforms; d. Tracking policy, legislation and other government actions that are likely to have positive or adverse impact on the Client s operations and advising on appropriate actions thereon; e. Communicating to stakeholders viz. customers, government, regulators, investors, communities, media and general public, on behalf of the Client; f. Developing and pitching executive Opinion Pieces and press releases to tier 1 media; g. Securing a wide range of media opportunities for the various CPF Group entities. 10

11 Qualifications Minimum qualification of Bachelor s Degree in Communications, Political Science or Law degree holders with specific training in communication may apply. A Master s Degree in a relevant field will be an added advantage. At least five years experience in Public Affairs Communications, Media Relations and Stakeholder Management. Excellent writing and research skills in a broad range of areas. Proven ability to offer new insights into emerging issues in pension management, financial services sector and devolution matters in general. A sound grasp of legislative and political processes at national and county levels. Good understanding of the constitutional and legal framework of devolution. How to Apply: If you believe you meet the criteria given above, please submit your application with a detailed CV stating your current position, current gross salary, address and telephone contacts quoting the job title/reference in the subject field by 7 th June, Applications received after the set deadline will not be considered and only shortlisted candidates will be contacted for the next stage/s of the process. 11

12 RFP FOR RECRUITMENT OF PUBLIC RELATION & MEDIA CONSULTANT RFP NO. CPF/RFP/007/18 FOR RECRUITMENT OF PUBLIC RELATION &MEDIA CONSULTANT INFORMATION TO BIDDERS 12

13 Section III. Information to Bidders 1. Introduction 1.1 The Bidders are invited to submit a Technical Proposal and a Financial Proposal for performance evaluation services. The proposals will be the basis for contract negotiations and ultimately for a signed contract with the selected firm. 1.2 The assignment shall be implemented in accordance with the requirements indicated in this RFP and the performance of the Bidder must be to CPF's satisfaction. 1.3 The Bidders must familiarize themselves with CPF regulations with regard to the management of its various retirement benefits Funds and take them into account in preparing their proposals. 1.4 CPF will make available relevant data, information and reports it may have for this assignment. 1.5 Please note that (i) all the costs of preparing the proposals and of negotiating the contract, are not reimbursable as a direct cost of the assignment; and (ii) CPF Financial Services is not bound to accept any of the proposals submitted. 1.6 CPF requires that Bidders provide professional, objective, and impartial advice and at all times hold CPF s interests paramount, without any consideration for future work, and strictly avoid conflicts with other assignments or their own corporate interests. Bidders shall not be hired for any assignment that would be in conflict with their prior or current obligations to CPF or other clients, or that may place them in a position of not being able to carry out the assignment in the best interest of CPF Without limitation on the generality of this rule, Bidders or any of their affiliates shall not be hired for any assignment which, by its nature, may be in conflict with another assignment of the Bidders. 1.7 It is the CPF s policy that Bidders for this assignment observe the highest standard of ethics during the selection and execution of the contract. In pursuance of this policy, CPF: (a) defines, for the purposes of this provision, the terms set forth below as follows: (i) corrupt practice means the offering, giving, receiving, or soliciting of anything of value to influence the action of an official in the selection process or in contract execution; and 13

14 (ii) fraudulent practice means a misrepresentation of facts in order to influence a selection process or the execution of the contract to the detriment of CPF, and includes collusive practices among Bidders (prior to or after submission of proposals) designed toestablish prices at artificial, noncompetitive levels and to deprive CPF of the benefits of free and open competition. (b) will reject a proposal for award if it determines that the firm recommended for award has engaged in corrupt or fraudulent activities in competing for the assignment in question; 1.8 Bidders shall furnish information as described in the Financial Proposal submission form (Section 5A) on commissions and gratuities, if any, paid or to be paid to agents relating to this proposal, and to execute the work if the firm is awarded the contract. 1.9 Bidders shall be aware of the provisions on fraud and corruption stated in the Standard Contract under clauses Clarification and Amendment of RFP Documents 2.1 Bidders may request a clarification of any of the RFP sections up to four (4) days before the proposal submission date. Any request for clarification must be sent in writing by paper mail, facsimile, or electronic mail to: The Group Managing Director CPF Financial Services Ltd CPF House, 6 th Floor. Haile Selassie Avenue P. O. Box 28938, Nairobi Tel ; Fax ; (020) Mobile ; ; hkkili@cpf.or.ke ; info@cpf.or.ke CPF will respond by facsimile or electronic mail to such requests (including an explanation of the query but without identifying the source of inquiry) and may also send written copies of the response to all Bidders intending to submit proposals. 2.2 At any time before the submission of proposals, CPF may, for any reason, whether at its own initiative or in response to a clarification requested by a firm, amend the RFP. Any amendment shall be issued in writing through addenda. Addenda shall be sent by facsimile or electronic mail to all Bidders intending to submit proposals and will 14

15 be binding on them. CPF may at its discretion extend the deadline for the submission of proposals. 3. Preparation of Proposal 3.1 Bidders are requested to submit a proposal written in English language. Technical Proposal 3.2 In preparing the Technical Proposal, Bidders are expected to examine the sections constituting this RFP in detail. Material deficiencies in providing the information requested may result in rejection of a proposal. 3.3 While preparing the Technical Proposal, Bidders must give particular attention to the following: (i) (iii) (iv) (v) It is desirable that the majority of the key technical staff proposed be permanent employees of the firm or have an extended and stable working relationship with it. Proposed technical staff must (e.g. supervisors, senior personnel etc.), as a minimum, have five (5) years experience in the field of assignment. Alternative technical staff shall not be proposed, and only one curriculum vitae (CV) may be submitted for each position. Reports to be issued by the Bidder as part of this assignment must be in English language and the firm s personnel must have a working knowledge of the English language. 3.4 The Technical Proposal shall provide the following information using the attached Standard Forms (Section 4): (i) (ii) (iii) A brief description of the firm s organization and an outline of recent experience on assignments (Section 4B) of a similar nature. For each assignment, the outline should indicate, inter alia, the profiles of the staff proposed, duration of the assignment, approximate value of the assignment, and firm s involvement. CPF reserves the right to confirm or verify this information if it so considers appropriate. The list of the proposed staff team by specialty, the tasks that would be assigned to each staff team member, and their timing (Section 4E). CVs recently signed by the proposed technical and the authorized representative submitting the proposal (Section 15

16 4F). Key information should include number of years working for the firm/entity and degree of responsibility held in various assignments during the last three (3) years. (iv) (v) (vi) (vii) A detailed description of the methodology and work plan for performing the assignment (Sections 4D). Any comments or suggestions on the Terms of Reference and on the data, a list of services, and facilities to be provided by CPF (Section 4C). Any additional information including Company Profiles and experience in similar assignments and other information as may be requested in this RFP. The Bid Bond and other mandatory requirements. 3.5 The Technical Proposal shall not include any financial information. Financial Proposal 3.6 In preparing the Financial Proposal, Bidders are expected to take into account the requirements and conditions outlined in the RFP sections. The Financial Proposal should follow Standard Forms (Section 4). & it lists all costs associated with the assignment. 3.7 The Financial Proposal should clearly estimate, as a separate amount, the local taxes, duties, fees, levies, and other charges imposed under the applicable law, on the Bidders. Applicable taxes also include Value Added Tax (VAT) 3.8 Bidders should express the price of their services in Kenya Shillings (KSH.) and the price should be at least more than zero. 3.9 Commissions and gratuities, if any, paid or to be paid by Bidders and related to the assignment will be listed in the Financial Proposal submission form (Section 4A) The proposals must remain valid for one twenty (120) days after the submission date. During this period, the Bidder is expected to keep available the technical staff proposed for the assignment. The Client will make its best effort to complete negotiations within this period. If CPF wishes to extend the validity period of the proposals, the Bidders who do not agree have the right not to extend the validity of their proposals. 4. Submission, Receipt, and Opening of Proposals 4.1 The original proposals (Technical and Financial) shall be prepared in indelible ink. It shall contain no inter-lineation or overwriting, except as necessary to correct errors made by the firm itself. Any such corrections must be initialed by the persons or person who sign(s) the proposals. 16

17 4.2 An authorized representative of the firm initials all pages of the proposal. The representative s authorization is confirmed by a written power of attorney accompanying the proposal. 4.3 For each proposal, the Bidders shall prepare three (3) copies of the technical proposal (one original, two copies) and one original financial proposal. Each Technical Proposal and Financial Proposal shall be marked ORIGINAL or COPY as appropriate. If there are any discrepancies between the original and the copies of the proposal, the original governs. 4.4 The original and all the two (2) copies of the Technical Proposal shall be placed in a sealed envelope clearly marked TECHNICALPROPOSAL, and the original copy of the Financial Proposal in a sealed envelope clearly marked FINANCIAL PROPOSAL. Both envelopes shall be placed into an outer envelope and sealed. This outer envelope shall bear the submission address and be clearly marked, DO NOT OPEN, EXCEPT IN PRESENCE OF THE RFP OPENING COMMITTEE The inner and outer envelopes shall:- (a) Be addressed to CPF at the address given in the Invitation to RFP. (b) Bear the RFP number and Title of RFP on the envelope and the words: DO NOT OPEN BEFORE the day and time stated in the Invitation to RFP. The outer envelope shall not contain the name of the bidder at all or any other sign or mark capable of identifying the Bidder The inner envelopes shall also indicate the name and address of the FIRM submitting the RFP to enable the RFP be returned unopened in case it is declared non-responsive If the outer envelope is not sealed and marked as required, CPF will assume no responsibility for the RFP s misplacement or premature opening. 4.5 The completed Technical and Financial Proposals must be delivered at the submission address below on or before 11.00AMon the stated tender deadline. Any proposal received after the closing time for submission of proposals shall be returned unopened. 4.6 The proposal submission address is: The Group Managing Director / C.E.O CPF Financial ServicesLtd. 17

18 CPF House, 7 th Floor. Haile Selassie Avenue P. O. Box 28938, Nairobi Tel: +254 (020) , , Cell +254(735) Fax: +254 (020) After the deadline for submission of proposals, the Technical Proposal shall be opened immediately by the procurement committee. The Financial Proposal shall remain sealed and deposited with the Managing Trustee until all submitted technical proposals are opened publicly and evaluated. 4.8 Bid Security The Bidder shall furnish, as part of its RFP, an RFP security for the amount and form specified in the Bid Bond details under clause The Bid security which shall be in the form of a bid bond shall be KSH. 50,000 /= (KSH. Fifty thousand only) which shall be in the form of a Banker s Cheque or cash deposited at the CPF s cash office and a receipt issued to that effect, a copy of which shall be enclosed when submitting the RFP, a bank guarantee or a bank draft issued by a reputable bank located in Kenya and valid for thirty (30) days beyond the validity of the RFP The Bid security is required to protect CPF against the risk of Bidder s conduct which would warrant the RFP security s forfeiture The Bid security shall be denominated in Kenya Shillings or in another freely convertible currency and shall be in the form prescribed under clause Any RFP not secured with a Bid security denominated in Kenya Shillings or freely convertible currency will be rejected by CPF as non-responsive Unsuccessful Bidder s security will be discharged or returned as promptly as possible as but not later than thirty (30) days after the expiration of the period of the RFP validity prescribed by CPF The successful Bidder s Bid security will be discharged upon the Bidder signing the contract The Bid security may be forfeited: a) If a Bidder withdraws its RFP during the period of RFP validity specified by CPF in this RFP document; or b) In the case of a successful Bidder, if the Bidder fails to: to sign the contract 18

19 If the Bidder fails to furnish CPF with a professional indemnity cover in accordance with the terms of the contract. c) If the Bidder rejects the correction of an arithmetic error in the RFP. 4.9 Within fifteen days (15) days of receipt of the notification of Contract award, the successful Bidder shall furnish the CPF with a Professional Indemnity Cover equivalent to KSH. 2,000, Proposal Evaluation General 5.1 From the time the bids are opened to the time the contract is awarded, if any Bidder wishes to contact CPF on any matter related to its proposal, it should do so in writing at the address indicated in paragraph Any effort by the firm to influence CPF in the proposal evaluation, proposal comparison or contract award decisions may result in the rejection of the Bidder s proposal. 5.2 Evaluators of Technical Proposals shall have no access to the Financial Proposals until the Technical Evaluation is concluded. 5.3 The number of points to be given under each of the Technical Evaluation criteria are shown in the table that follows: Technical Proposals will be marked out of a possible 70 Marks and the pass mark is 50 Marks. PHASE ONE 1. Mandatory/Statutory Requirements SCORE Evaluator indicate or fail Must be provided failure to which the firm shall not be progressed to Phase II. (i) Valid Bid Bond of KSH. 50, 000 (payable as instructed under Bid Security clause). (ii) List of Directors with respective shareholding & Citizenship details. (iii) Certificate of Company Registration/Incorporation of the firm. iv) Valid Tax compliance certificate and PIN Certificate. v) Duly filled declaration statement of not engaging in corrupt activities 19

20 PHASE 2 (10 Marks) TECHNICAL PROPOSAL. i) 5 Years Experience in undertaking Brand, Public relations and media consultancy, or similar consultancies. Provide proof of the firm s specific experience in the field of assignment and list of consultancies successfully conducted in the recent past. (5 Marks). NB; a. Score of 5 (5 years + Proof in the form of contracts awarded &/or No. of similar works done) b. Score of 4 (3-4 yrs.+ Proof in the form of contracts awarded &/or No. of similar works done) c. Score of 3 (2 yrs. + Proof in the form of contracts awarded &/or No. of similar works done)) d. Score of 2 1 yr. Score of 0 (less than 1 yr.) ii) Comprehensive Company profile including CVs of the individual consultant who will responsible for this assignment, their relevant skills and experience in the industry. (5 Marks). Total Marks to be awarded by Evaluator for Phase II - 10 Marks Total Marks to be awarded by Evaluator for Phase II - 35 Marks PHASE III - Technical Proposal (35 MARKS) i) Provide the individual s methodology and work plan for carrying out the assignment. The methodology to outline how the individual will conduct the assignment (10 Marks). NB; a. 0-4 poor (demonstrates elementary knowledge of assignment, proposal not responsive to TOR) b. 5-7 average (demonstrate common knowledge of assignment, with ability to handle) c good/adequate (Demonstrates proper understanding of assignment and its objectives, has included additional information, data in methodology) Additional variables Does the service provider understand the assignment? Details of the methodology (tools to be used, timelines, approach etc.) Total Marks to be awarded by Evaluator for Phase II - 25 Marks ii) Financial capability of the firm. The firm should be financially stable with a minimum operational capital of at least KSH. 2,000, Attach bank statements for the 20

21 last three months and audited accounts for the last three years (10 Marks). iii) Provide reference letters from five major corporate clients you have offered similar services to and a letter authorizing CPF that it may confirm the details of the references it deems it necessary (5 Marks). NB; a. Score of 5 (5 clients and letter of authority) b. Score of 4 (3-4clients and letter of authority)) c. Score of 3 (2 client sand letter of authority) d. Score of 1 or 2 (1 client and letter of authority) e. Score 0 if none provided iv) Outline the methods of handling client s complaints and procedures of resolving such complaints (5 Marks). NB; a. Score of 4-5 ( Clearly developed procedure) b. Score of 2-3 (Average) c. Score of 0 or 1 ( Inadequate) v) Organization in compilation of proposal. Marks shall be awarded for neatness, orderliness and presentation of your proposal. (5 Marks). PHASE 4 Additional Technical Requirements (25 Marks) i) Does your firm have the capacity to conduct the exercise within the specified period from the date of engagement? Explain how this will be achieved (5 Marks). ii) iii) iv) Describe the methods that will be used to conduct the exercise (7.5 Marks) Use of ICT in facilitating the execution of the assignment. Describe your firm s level of technological investment and how ICT will be used to aid the execution of the exercise (7.5 Marks). Readiness to offer FREE-OF-CHARGE- support within a reasonable scope. Describe your firm s willingness to offer support with no additional cost should the client require the same. (5 Marks) N/B The client may at its own discretion invite the bidders to do an oral presentation to confirm on some technical issues if the same is deemed necessary. 21

22 TOTAL 70 MARKS Evaluation Technical Proposals of 5.4 The evaluation committee, appointed by CPF evaluates the proposals on the basis of their responsiveness to the Terms of Reference, applying the evaluation criteria. Each responsive proposal will be given a Technical Score (St). A proposal shall be rejected at this stage if it does not respond to important aspects of the Terms of Reference or if it fails to achieve the minimum technical score of 50 Marks. Bidders may be requested to make clarifications of their Technical Proposal to the evaluation committee and respond to any issues raised. Public Opening Evaluation Financial Proposals and of 5.5 After the evaluation of quality is completed (Technical Proposal), CPF shall notify those Bidders whose proposals did not meet the minimum qualifying mark or were considered non-responsive to the RFP and Terms of Reference, indicating that their Financial Proposals will be returned unopened. CPF shall simultaneously notify the Bidders that have secured the minimum qualifying mark, indicating the date and time set for opening the Financial Proposals. Registered letter, facsimile or electronic mail may send the notification. 5.6 The Financial Proposals shall be opened publicly in the presence of the Bidders representatives who choose to attend. The name of the Bidder, the technical scores, and the proposed prices shall be read aloud and recorded when the Financial Proposals are opened. CPF shall prepare minutes of the public opening. 5.7 The evaluation committee will determine whether the Financial Proposals are complete (i.e., whether they have costed all items of the corresponding Technical Proposals; if not, CPF will cost them and add their cost to the initial price) and correct any computational errors. The evaluation shall exclude those taxes, duties, fees, levies, and other charges imposed under the applicable law; and to be applied to foreign and non-permanent resident Bidders (and to be paid under the contract, unless the Bidder is exempted), and estimated as per paragraph The lowest Financial Proposal will be given a financial score (Sf) of 100 points. The financial scores (Sf) of the other Financial Proposals will be computed as: Sf = 100 x Fl/Fp, in which Sf is the financial score, Fl is the lowest price and Fp the price of the proposal under consideration. 22

23 5.9 Proposals will be ranked according to their combined technical (St) and financial (Sf) scores using the weights (T = the weight given to the Technical Proposal (i.e. 0.7); F = the weight given to the Financial Proposal (i.e. 0.3); T + F = 1): S St T Sf F. The firm achieving the highest combined technical and financial score (S) will be invited for negotiations. 6. Negotiations 6.1 Negotiations will be held at the address indicated in paragraph 4.6. The aim is to reach agreement on all points and sign a contract. 6.2 Negotiations will include a discussion of the Technical Proposal, the proposed methodology and work plan, staffing and any suggestions made by the firm to improve the Terms of Reference. CPF and the firm will then work out final Terms of Reference, staffing, and bar charts indicating activities, staff, staff-months, logistics and reporting. The agreed work plan and final Terms of Reference will then be incorporated in the Appendix A - Description of Services and form part of the contract. Special attention will be paid to getting the most the firm can offer within the available budget and to clearly defining the inputs required from CPF to ensure satisfactory implementation of the assignment. 6.3 The financial negotiations will include a clarification (if any) of the firm s tax liability, and the manner in which it will be reflected in the contract; and will reflect the agreed technical modifications in the cost of the services. 6.4 Having selected the firm on the basis of, among other things, an evaluation of proposed key technical / professional staff; CPF expects to negotiate a contract on the basis of the experts named in the proposal. Before contract negotiations, CPF will require assurances that the experts will be actually available and will not consider substitutions during contract negotiations unless both parties agree that undue delay in the selection process makes such substitution unavoidable or that such changes are critical to meet the objectives of the assignment. If this is not the case and if it is established that key staff were offered in the proposal without confirming their availability, the firm may be disqualified. 6.5 The negotiations will conclude with a review of the draft form of the contract. To complete negotiations CPF and the firm will initial the agreed contract. If negotiations fail, CPF will invite the firm whose proposal received the second highest score to negotiate a Contract. 7. Award of Contract 7.1 The contract will be awarded following negotiations. After negotiations are completed, CPF will promptly notify the other 23

24 Bidders that they were unsuccessful. 7.2 The firm is expected to commence the assignment in April 2018at CPF headquarters in Nairobi, Kenya. 8. Confidentiality 8.1 Information relating to evaluation of proposals and recommendations concerning awards shall not be disclosed to the Bidders who submitted the proposals or to other persons not officially concerned with the process, until the winning firm has been notified that it has been awarded the contract. Section IV. Technical Proposal - Standard Forms 4A. Technical Proposal submission form. 4B. Firm s references. 4C. Comments and suggestions of Bidders on the Terms of Reference and on data and/or services to be provided by CPF Financial Services. 4D. Description of the methodology and work plan for performing the assignment. 4E. Team composition and task assignments. 4F. Format of Curriculum Vitae (CV) for proposed professional staff. 24

25 4A. Technical Proposal Submission Form [Location, Date] To: [Name and address of Client] Ladies/Gentlemen, We, the undersigned, offer to provide the proposed services in accordance with your Request for Proposal dated [Date] and our Proposal. We are hereby submitting our Proposal, which includes this Technical Proposal, and a Financial Proposal sealed under a separate envelope. If negotiations are held during the period of validity of the Proposal, i.e., before [Date] we undertake to negotiate on the basis of the proposed staff. Our Proposal is binding upon us and subject to the modifications resulting from Contract negotiations. We understand you are not bound to accept any Proposal you receive and we confirm that we have no objection to your making inquiries regarding this Proposal from our referees. We remain, Yours sincerely, Authorized Signature: Name and Title of Signatory: Name of Firm: Address: 25

26 4B. Firm s References Relevant Services Carried Out in the Last Five Years That Best Illustrate Qualifications Using the format below, provide information on each assignment for which your firm/entity, either individually as a corporate entity or as one of the major companies within an association, was legally contracted. Assignment Name: Country: Location within Country: Name of Client: Technical / Professional Staff Provided by Your Firm/Entity (profiles): N o of Staff: Address: N o of Staff-Months; Duration of Assignment: Start Date (Month/Year): Completion Date (Month/Year): Approx. Value of Services (in Current US$): Name of Associated Firms, If Any: N o of Months of Professional Staff Provided by Associated Firms: Name of Senior Staff (Project Director/Coordinator, Team Leader) Involved and Functions Performed: Narrative Description of Project: Description of Actual Services Provided by Your Staff: Firm s Name: 26

27 4C.Terms of Reference On the Terms of Reference: On the data and/or services to be provided by CPF Financial Services:

28 4D. Description of THE METHODOLOGY and Work Plan for Performing the Assignment Clearly demonstrate how you are going to carry out the assignment of this RFP. 28

29 RECRUITMENT OF PUBLICRELATION &MEDIA CONSULTANT 4E. Team Composition and Task Assignments 1. Technical/Managerial Staff Name Position Task 2. Support Staff Name Position Task

30 Section 3. Technical Proposal - Standard Forms 4F. Format of Curriculum Vitae (CV) for Proposed Technical / Professional Staff Proposed Position: Name of Firm: Name of Staff: Profession: Date of Birth: Years with Firm/Entity: Nationality: Membership in Professional Societies: Detailed Tasks Assigned: Key Qualifications: [Give an outline of staff member s experience and training most pertinent to tasks on assignment. Describe degree of responsibility held by staff member on relevant previous assignments and give dates and locations. Use about half a page.] Education: [Summarize college/university and other specialized education of staff member, giving names of schools, dates attended, and degrees obtained. Use about one quarter of a page.] 30

31 Section 3. Technical Proposal - Standard Forms Employment Record: [Starting with present position, list in reverse order every employment held. List all positions held by staff member since graduation, giving dates, names of employing organizations, titles of positions held, and locations of assignments. For experience in last ten years, also give types of activities performed and client references, where appropriate. Use about two pages.] Languages: [For each language indicate proficiency: excellent, good, fair, or poor in speaking, reading, and writing.] Certification: I, the undersigned, certify that to the best of my knowledge and belief, these data correctly describe me, my qualifications, and my experience. [Signature of staff member and authorized representative of the firm] Date: Day/Month/Year Full name of staff member: Full name of authorized representative: 31

32 Section V. Financial Proposal - Standard Forms 5A. Financial Proposal submission form. 5B. Summary of costs. N/B FINANCIAL PROPOSAL TO BE SEALED AND SUBMITTED SEPARATELY FROM THE TECHNICAL PROPOSAL AS INSTRUCTED IN SECTION III INFORMATION TO BIDDERS

33 Section 3. Technical Proposal - Standard Forms 5A. Financial Proposal Submission Form [Location, Date] To: [Name and address of Client] Ladies/Gentlemen: We, the undersigned, offer to provide Firm services for [Title of services] in accordance with your Request for Proposal dated [Date] and our Proposal (Technical and Financial Proposals). Our attached Financial Proposal is for the sum of [Amount in words and figures]. This amount is exclusive of the local taxes, which we have estimated at [Amount(s) in words and figures]. Our Financial Proposal shall be binding upon us subject to the modifications resulting from Contract negotiations, up to expiration of the validity period of the Proposal, i.e., [Date]. Commissions and gratuities, if any, paid or to be paid by us to agents relating to this Proposal and Contract execution, if we are awarded the Contract, are listed below: Name and Address of Agents Amount in Kenya Shilling Purpose of Commission or Gratuity We understand you are not bound to accept any Proposal you receive. We remain, Yours sincerely, Authorized Signature: Name and Title of Signatory: Name of Firm: Address: 33

34 5B. SUMMARY OF COSTS Costs Amount(s) in Kenya Shilling Subtotal Local Taxes Total Amount of Financial Proposal Payment Schedule Indicate preferred mode of payment;.. DATE OF COMMENCEMENT We undertake, if our bid is accepted to commence the works within ( ) days after receipt of CPF Financial Services notice to commence and complete the whole of the works comprised in the Contract. VALIDITY OF FINANCIAL PROPOSAL/EXTENSION OF VALIDITY PERIOD We agree to abide by this bid for the period of.. ( )days from the date fixed for receiving / evaluating the same and it shall remain binding upon us and may be accepted at any time before expiry of that period. However in the event of expiry of that period and with mutual consent of both parties, the financial proposal validity period may be extended. Name of firm:... Postal Address: Contact Person: Tel;..Mobile Designation:... Signature..Date... Official Rubber Stamp:

35 II. General Conditions of Contract 35

36 II. General Conditions of Contract CONTRACT FOR CONSULTANCY SERVICESFOR RECRUITMENT OF PUBLIC RELATION & MEDIA CONSULTANT Lump-Sum Remuneration between CPF and [name of the Bidder] Dated: 36

37 II. General Conditions of Contract I. Form of Contract LUMP-SUM REMUNERATION This CONTRACT (hereinafter called the Contract ) is made the day of the month of , between, on the one hand, CPF,(hereinafter called the Client ) and, on the other hand, [name of actuary] (hereinafter called the Consultant ). [Note: If the Consultant consist of more than one entity, the above should be partially amended to read as follows:.. (hereinafter called the Client ) and, on the other hand, a joint venture consisting of the following entities, each of which will be jointly and severally liable to the Client for all the Consultants obligations under this Contract, namely, [name of Consultant] and [name of Consultant] (hereinafter called the Consultants ).] WHEREAS (a)the Client has requested the Consultant to provide consultancy services for RECRUITMENT OF PUBLIC RELATION & MEDIA CONSULTANT defined in the General Conditions of Contract attached to this Contract (hereinafter called the Services ); (b) the Consultant, having represented to the Client that the firm has the required professional skills, and personnel and technical resources, have agreed to provide the Services on the terms and conditions set forth in this Contract; NOW THEREFORE the parties hereto hereby agree as follows: 1. The following documents attached hereto shall be deemed to form an integral part of this Contract: (a) (b) (c) The General Conditions of Contract; The Special Conditions of Contract; The following Appendices: Appendix A: Description of the Services Appendix B: Reporting Requirements Appendix C: Sub-Consultants Appendix D: Services and Facilities Provided by the Client 2. The mutual rights and obligations of the Client and the Consultant shall be as set forth in the Contract, in particular: (a) (b) The Consultant shall carry out the Services in accordance with the provisions of the Contract; and The Client shall make payments to the Consultant in accordance with the provisions of the Contract. 37

38 II. General Conditions of Contract IN WITNESS WHEREOF, the Parties hereto have caused this Contract to be signed in their respective names as of the day and year first above written. For and on behalf of LAPTRUST. GROUP MANAGING DIRECTOR For and on behalf of [name of Consultants] [Authorized Representative] [Note: If the Consultant consists of more than one entity, all these entities should appear as signatories, e.g., in the following manner:] For and on behalf of each of the Members of the Consultant [name of member] [Authorized Representative] [name of member] [Authorized Representative] II. General Conditions of Contract 1. GENERAL PROVISIONS 1.1 Definitions Unless the context otherwise requires, the following terms whenever used in this Contract have the following meanings: (a) (b) Applicable Law means the laws and any other instruments having the force of law in Kenya (or in such other country as may be specified in the Special Conditions of Contract (SC)), as they may be issued and in force from time to time; Contract means the Contract signed by the Parties, to which these General Conditions of Contract (GC) are attached, 38

39 II. General Conditions of Contract together with all the documents listed in Clause 1 of such signed Contract; (c) (d) (e) (f) (g) (h) (i) (j) Contract Price means the price to be paid for the performance of the Services, in accordance with Clause 6; GC means these General Conditions of Contract; Member, in case the Consultant consist of a joint venture of more than one entity, means any of these entities; Members means all these entities, and Member in Charge means the entity specified in the SC to act on their behalf in exercising all the Consultants rights and obligations towards the Client under this Contract; Party means the Client or the Consultant, as the case may be, and Parties means both of them; Personnel means persons hired by the Consultant or by any Sub-Consultant as employees and assigned to the performance of the Services or any part thereof; SC means the Special Conditions of Contract by which the GC may be amended or supplemented; Services means the work to be performed by the Consultant pursuant to this Contract, as described in Appendix A; and Sub-Consultant means any entity to which the Consultant subcontracts any part of the Services in accordance with the provisions of Clauses 3.5 and Law Governing the Contract This Contract, its meaning and interpretation, and the relation between the Parties shall be governed by the Applicable Law. 1.3 Language This Contract has been executed in English language, which shall be the binding and controlling language for all matters relating to the meaning or interpretation of this Contract. 1.4 Notices Any notice, request, or consent made pursuant to this Contract shall be in writing and shall be deemed to have been made when delivered in person to an authorized representative of the Party to whom the communication is addressed, or when sent by registered mail or facsimile to such Party at the address specified in the SC. Prices charged by the Consultant for services performed under the 39

40 II. General Conditions of Contract 1.5 Prices Contract shall not, with the exception of any Price adjustments authorized by CPF, vary from the prices by the Consultant in its RFP or by CPF request for RFP validity extension as the case may be. No variation in or modification to the terms of the contract shall be made except by written amendment signed by the parties. 1.6 Authorized Representatives Any action required or permitted to be taken, and any document required or permitted to be executed, under this Contract by the Client or the Consultants may be taken or executed by the officials specified in the SC. 1.7 Taxes and Duties Unless otherwise specified in the SC, the Consultant, Sub- Consultants, and their Personnel shall pay such taxes, duties, fees, and other impositions as may be levied under the Applicable Law, the amount of which is deemed to have been included in the Contract Price. 2. COMMENCEMENT, COMPLETION, MODIFICATION, AND TERMINATION OF CONTRACT 2.1 Effectiveness of Contract This Contract shall come into effect on the date the Contract is signed by both parties or such other later date as may be stated in the SC. 2.2Commencement of Services The Consultant shall begin carrying out the Services immediately after the date the Contract becomes effective, or at such other date as may be specified in the SC. 2.3 Expiration of Contract Unless terminated earlier pursuant to Clause 2.6, this Contract shall terminate at the end of such time period after the Effective Date as is specified in the SC. 2.4 Modification Modification of the terms and conditions of this Contract, including any modification of the scope of the Services or of the Contract Price, may only be made by written agreement between the Parties and shall not be effective until mutually consented to. 2.5 Force Majeure Definition For the purposes of this Contract, Force Majeure means an event which is beyond the reasonable control of a Party and which makes a Party s performance of its obligations under the Contract impossible or so impractical as to be considered impossible under 40

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