THIS UNIT IS BEING SOLD WITH THE REMAINDER OF A 90 DAY/500 MILE POWERTRAIN WARRANTY. (while in dealer inventory - ANY dealer inventory)

Transcription

1 ATTENTION! THIS UNIT IS BEING SOLD WITH THE REMAINDER OF A 90 DAY/500 MILE POWERTRAIN WARRANTY (while in dealer inventory - ANY dealer inventory) PLUS, IS ELIGIBLE FOR... A 90 DAY/3000 MILE CONSUMER POWERTRAIN WARRANTY (with active 3/500 contract) ALL OTHER COMPONENTS ARE AS-IS AND ARE NOT SUBJECT TO ARBITRATION BID ACCORDINGLY! rev

2 ATTENTION AUCTIONEER: THIS VEHICLE IS PROTECTED! The dealer consigning this vehicle would like you to make the following announcement: This vehicle comes with AT NO ADDITIONAL CHARGE - the remainder of a 90 Day/500 mile Limited Powertrain Warranty WHILE IN DEALER INVENTORY AND A NEW 90 Day/3000 mile Limited Powertrain Warranty for the u mate RETAIL Purchaser. rev ATTENTION AUCTIONEER: THIS VEHICLE IS PROTECTED! The dealer consigning this vehicle would like you to make the following announcement: This vehicle comes with AT NO ADDITIONAL CHARGE - the remainder of a 90 Day/500 mile Limited Powertrain Warranty WHILE IN DEALER INVENTORY AND A NEW 90 Day/3000 mile Limited Powertrain Warranty for the u mate RETAIL Purchaser. rev

3 ABS Auto Auctions A 3/500 Dealer 3/3000 Consumer Buyer L i m i t e d + P o w e r t r a i n W a r r a n t y Introducing ABS Buyer - The NEW, UNPRECEDENTED Limited Warranty Program from the nation s largest Sealed-Bid Auto Auction. Buyer covers the purchasing dealer AND the end consumer! Dealer Coverage - 90 Day/500 Mile Limited Powertrain Warranty - Buyer provides rock-solid powertrain coverage for 90 days or 500 miles while in dealer inventory - ANY dealer s inventory. Coverage is constant and stays with the vehicle. AND... $348 VALUE! DEALER + CONSUMER COVERAGE! Consumer Coverage - 90 Day/3000 Mile Limited Powertrain Warranty - Buyer ALSO covers the ultimate Retail consumer with a new 90 day/3000 mile limited powertrain warranty adding value to the final retail sale, increasing wholesale AND retail gross profit in the process.* (requires an active 3/500 to qualify) Buy With Confidence! $149 VALUE! $199 VALUE! More Coverage Means MORE Dealer Profit Every Time! Vehicles up to 175,000 miles Valid at ANY repair facility in the U.S. with ASE Certified technicians Coverage forwards automatically! Engine, trans, driveshaft and more Added value means greater profits Buy With Confidence! Unbeatable Coverage and Value! You Can t Go Wrong! Provided by... For more information, contact your ABS Rep or call (310) *When retailed within the original 90 day/500 mile dealer coverage period. PROUDLY OFFERS... rev

4 PROGRAM INSTRUCTIONS Dealer WITH AVAILABLE Consumer Coverage DEALER COVERAGE - Limited Powertrain coverage for 90 Days or 500 miles, whichever comes first WHILE THE VEHICLE IS IN DEALER INVENTORY (ANY dealer s inventory!) Coverage is constant and stays with the vehicle. TO FORWARD BUYER SHIELD COVERAGE TO ANOTHER DEALER - Simply give the ENTIRE 90 days or 500 miles from original wholesale date while it is in dealer inventory - ANY dealer s inventory. ATTENTION - RETAIL DEALERS RETAIL DEALERS MUST CREATE AN ACCOUNT WITH BUYER SHIELD BEFORE COVERAGE CAN BE OFFERED TO A CONSUMER! TO REGISTER - Go to and click LOGIN/ACTIVATE CONTRACT or call (877) CONSUMER COVERAGE - the date of RETAIL sale), whichever comes first.* TO ACTIVATE COVERAGE FOR THE CONSUMER - Go to and click ACTIVATE CONSUMER COVERAGE 1. ENTER THE CONSUMER INFORMATION. 2. PRINT THE CONTRACT. 3. GIVE A COPY TO THE CONSUMER. TO FILE A CLAIM: Contact CORNERSTONE UNITED at: (877) Contact us at (310) info@coastaldealers.com rev

5 3/500 Dealer 3/3000 Consumer Buyer L i m i t e d + P o w e r t r a i n W a r r a n t y CLAIMS PROCEDURES IMPORTANT NOTICE: You must contact the BUYER SHIELD CLAIMS ADMINISTRATOR at for authorization PRIOR TO ANY REPAIRS. BUYER SHIELD will determine the validity of any claim and only BUYER SHIELD may authorize the remedy of any claim. The vehicle owner/dealer may take the vehicle to a licensed repair facility of their choice. (The Administrator may recommend the vehicle be moved if the facility selected does not meet the level of service expected to ensure proper repair of the vehicle). The vehicle owner/dealer must give the repair facility the initial authorization to perform an inspection and diagnosis to determine the cause of failure and estimated cost of the repair. The repair facility will need to call the claims department to initiate a claim. They must provide the owner name, VIN, current mileage and a brief description of the complaint and failures. The claims department will document all information related to the failures and provide a claim number and instruction to the repair facility on how to proceed. The claims Administrator may offer to send an outside vendor part which can include used, like, kind & quality. Any part offered by the administrator will have a 12/12 parts & labor warranty. The claims department will communicate with the repair facility who will in turn update the vehicle owner/dealer of the claim status, details or requirements. Some vehicles may require an inspection to verify the failure: The inspection process under normal circumstances will take hrs. Unexpected circumstances may require more time. Average time for a claim to be approved with an inspection is FOUR (4) business days. This does not include the initial diagnostic time performed by the repair facility outlined in 2 above or the time it takes to complete the repair. The actual time it takes to complete a repair will be determined by several factors... such as the availability of parts, work load of the repair facility and other circumstances that are beyond the administrator's control. Completed invoices for authorized repairs and inspections must be faxed to the Administrator at Please include a customer signature, the authorization number and a return fax number. A form will be faxed to the repair facility with payment instructions. No claims will be paid without prior authorization from the Buyer Claims Administrator Call Toll Free: FAX: Standard office hours are Monday-Friday (excluding federal holidays) Monday Friday: 5:00 AM to 5:00 PM PST Saturday: 6:00 AM to 10:00 AM PST Sunday: Closed rev

6 + 3/500 Dealer 3/3000 Consumer Buyer L i m i t e d P o w e r t r a i n W a r r a n t y IMPORTANT ANNOUNCEMENT ATTN: RE: All ABS Used Car Dealers BUYER SHIELD CLAIMS ADMINISTRATION Effective immediately on ALL BUYER SHIELD contracts, CORNERSTONE UNITED will be administrating ALL Buyer claims. In order to file a claim, please contact CORNERSTONE UNITED directly at Completed invoices for authorized repairs and inspections must be FAXED to the Administrator at Please include a customer signature, the authorization number and a return fax number. A form will be faxed to the repair facility with payment instructions. Please direct ANY and ALL claims inquiries to CORNERSTONE UNITED at (877) Thank you for your continued business. Sincerely, ABS Auto Auctions Questions? Buyer CLAIMS Customer Service - Cornerstone United at (877) For MARKETING - Coastal Dealer Services (310) info@coastaldealers.com rev

7 Buyer L i m i t e d + 3/500 Dealer 3/3000 Consumer P o w e r t r a i n W a r r a n t y ATTENTION: IMPORTANT PROGRAM CHANGES EFFECTIVE ON ALL QUALIFYING VEHICLES PURCHASED AS OF 1/4/16! You made suggestions to improve the program, and we listened! $25 activation Fee is ELIMINATED!!! Register a 3/3000 for your retail customer and PROTECT YOURSELF FOR FREE! Customer service reps increased from 1 to 15. There will always be someone to answer the phone and assist you during working hours. Claims managers increased from 1 to 22 available adjusters! CALLS ANSWERED QUICKLY, claim processing time drastically decreased! Access a wide range of choices for upsell opportunities - 5 Year/100,000 mile Vehicle Service Contracts on most vehicles, up to 20 years old and 200,000 miles at time of sale. Many additional terms and coverages available along with GAP and tire and wheel programs - all of these products billed monthly! An ALL NEW Program Administrator, insured with a A rated insurance carrier! Simple online Dealer setup (includes Dealer Agreements) Customer Service Agents available at (877) to assist with the signup Enhanced website abilities. No more waiting for a password reset or new user logins! Go to click on the Buyer link to register your dealership and activate the 3/3000 limited warranties for your customers FOR FREE! CORNERSTONE UNITED CLAIMS ADMINISTRATION Claims (877) Customer Service (877) Questions? Monday Friday: 8:00AM to 8:00PM EST Saturday: 6:00AM to 10:00 PM EST Sunday: Closed Buyer CLAIMS & CUSTOMER SERVICE - Contact Cornerstone United (administrator) (877) For Additional Marketing Info, contact Coastal Dealer Services (310) info@coastaldealers.com rev

8 Buyer L i m i t e d NEW COVERAGES AVAILABLE! BUYER SHIELD UPGRADE Additional Coverages for BHPH Dealers! 1/1000 coverage (complies with AB-1447) + 3/500 Dealer 3/3000 Consumer P o w e r t r a i n W a r r a n t y PLUS: Want to Offer Your Customers Coverage on ALL of your NON-ABS Units? Complete Lot Coverage Direct (90 day/3000 mile consumer coverage) Direct BHPH 1/1000 coverage (complies with AB-1447) PLUS - PLUS! Service Contracts from 12/12K to 72/100K Now Available on vehicles up to 20 years old and 200k miles! Questions? Buyer CLAIMS Customer Service - Cornerstone United at (877) For ADDITIONAL MARKETING INFO, CONTACT Coastal Dealer Services (310) info@coastaldealers.com rev

9 + 3/500 Dealer 3/3000 Consumer Buyer L i m i t e d P o w e r t r a i n W a r r a n t y WARRANTY PACKET CONTENTS Program INSTRUCTIONS Claims Procedure Program Brochure Buyer s Guide Mirror Hang Tag BUYER SHIELD UPGRADE 1/1000 coverage (complies with AB-1447) PLUS: Want to Offer Your Customers Coverage on ALL of Your NON-ABS Units? Complete Lot Coverage Direct (90 day/3000 mile consumer coverage) BHPH 1/1000 coverage (complies with AB-1447) Window Cling Sticker Auctioneer Instruction Sheet (for auction re-marketing) Dealer 3/500 Warranty PLUS - PLUS! Service Contracts from 12/12K to 72/100K Now Available for vehicles up to 20 years old and 200k miles! NEW FEATURE, NO COST! Go to to ACTIVATE/DOWNLOAD/PRINT the Consumer 3/3000 Warranty upon retail sale. Questions? Buyer CLAIMS Customer Service - Cornerstone United at (877) For ADDITIONAL MARKETING INFO, CONTACT Coastal Dealer Services (310) info@coastaldealers.com rev

10 BUYERS GUIDE IMPORTANT: Spoken promises are difficult to enforce. Ask the dealer to put all promises in writing. Keep this form. VEHICLE MAKE MODEL YEAR VIN NUMBER DEALER STOCK NUMBER (Optional) WARRANTIES FOR THIS VEHICLE: AS IS - NO WARRANTY YOU WILL PAY ALL COSTS FOR ANY REPAIRS. The dealer assumes no responsibility for any repairs regardless of any oral statements about the vehicle. WARRANTY FULL LIMITED Coverage WARANTY. provider (Buyer The dealer /Cornerstone will pay % 100 United) of the labor will pay and 100% % of of the labor parts and for the 100% covered of the systems parts for that the fail covered during systems the warranty that fail period. during Ask the the warranty dealer for period. a copy Ask of the warranty dealer for document a copy of for the a warranty full explanation document of warranty for a full coverage, explanation exclusions, of warranty and coverage, the dealer s exclusions, repair obligations. and the dealer s Under state repair law, obligations. implied warranties Under state may law, give implied you even warranties more rights. may give you even more rights. * SYSTEMS COVERED: Coverage is limited to the parts listed below. Engine & Cooling System: All internally lubricated parts; pulleys and cover; oil pump; water pump; manifolds; harmonic balancer; turbocharger housing, internal parts and vanes. Note: case, housing, engine block and cylinder heads are also covered only if damaged by the failure of an internally-lubricated part. Coverage does not include any part other than what is supplied in Long Block Assembly. Seals & Gaskets are NOT Covered. Automatic Transmission/Transfer Case: All internally lubricated parts; torque converter; vacuum modulator. Note: Seals & Gaskets are NOT Covered. Manual Transmission/Transfer Case: All internally lubricated parts. Note: Coverage does not include manual clutch, pressure plate, throw out bearings, pilot bearing or bushing, clutch master or slave cylinders. Seals & Gaskets are NOT Covered. Rear-Wheel Drive: All internally lubricated parts; propeller shafts; supports and universal joints; axle shafts and bearings. Note: Seals & Gaskets are NOT Covered. Front-Wheel Drive: All internally lubricated parts; axle shafts; constant velocity joints; front hub bearings. Note: Seals & Gaskets are NOT Covered. *A $300 deductible applies to each repair visit. For complete coverage details, visit DURATION: date of sale, whichever occurs first. THREE (3) Months from the vehicle s date of sale, OR when the vehicle s odometer has registered THREE THOUSAND (3,000) miles from the odometer reading on the SERVICE CONTRACT. A service contract is available at an extra charge on this vehicle. Ask for details as to coverage, deductible, price, and exclusions. If you buy a service contract within 90 days of the time of sale, state law implied warranties may give you additional rights. PRE PURCHASE INSPECTION: ASK THE DEALER IF YOU MAY HAVE THIS VEHICLE INSPECTED BY YOUR MECHANIC EITHER ON OR OFF THE LOT. SEE THE BACK OF THIS FORM for important additional information, including a list of some major defects that may occur in used motor vehicles.

11 Minimize Risk, Maximize Profit Buyer was created first for you, the Dealer and secondly for your customer, whether retail or whole - sale. When you re buying lots of vehicles for your inventory, it s inevitable that you re going to have mechanical breakdowns once in a while. Buyer protects from those unforeseen breakdowns when you lose a transmission just a few days after you bought the vehicle or you didn t catch that knock in the engine. Now you don t have to swallow the big pill of replacing Coverage Where It Counts Buyer covers the most expensive elements of most vehicles - the engine and drive train. Replacing an engine or transmission or even repairing damage can run well into the thousands of dollars for you or your customer. Examples of covered components are: ENGINE & COOLING SYSTEM: All internally lubricated parts; pulleys and cover; oil pump; water pump; manifolds; harmonic balancer; turbocharger housing, internal parts and vanes. Note: case, housing, engine block and cylinder heads are also covered only if damaged by the failure of an internally-lubricated part. Coverage does not include any part other than what is supplied in Long Block Assembly. Seals & Gaskets are NOT Covered. 3/500 Dealer 3/3000 Consumer Buyer L i m i t e d P o w e r t r a i n W a r r a n t y REAR-WHEEL DRIVE: All internally lubricated parts, plus propeller shafts; supports and universal joints; axle shafts and bearings. Note: Seals & Gaskets are NOT Covered. FRONT-WHEEL DRIVE: All internally lubricated parts; axle shafts; constant velocity joints; front hub bearings. Note: Seals & Gaskets are NOT Covered. Plus, Buyer is accepted at any repair facility that employs Certified ASE Technicians across the U.S. For a complete listing of covered and non-covered components, please refer to the Buyer contract at + an engine or a trans when it s least expected. But what s more important, Buyer helps you improve your profit by adding value for the next dealer AND the ultimate retail consumer. Coverage Forwards Automatically Every Buyer policy travels with the vehicle, whether you retail it or wholesale it. Wholesale it to another dealer directly or through an auction, the coverage stays with the car and passes on to the dealer. Retail it to a consumer within the first 90 days or 500 miles and they are automatically covered with a NEW warranty for 90 days or 3000 miles from the date of retail. Paperwork is simple and coverage is constant. Now you have a story to tell when you sell the vehicle that will allow you to maximize your profits and provide a solid, covered vehicle to your retail customers. AUTOMATIC TRANSMISSION/TRANSFER CASE: All internally lubricated parts; torque converter; vacuum modulator. Note: Seals & Gaskets are NOT Covered. MANUAL TRANSMISSION/TRANSFER CASE: All internally lubricated parts. Note: Coverage does not include manual clutch, pressure plate, throw out bearings, pilot bearing or bushing, clutch master or slave cylinders. Seals & Gaskets are NOT Covered. FOR MORE INFORMATION CONTACT US AT: Phone: (310) info@coastaldealers.com

12 The Coverage You ve Been Waiting For Buyer coverage starts with YOU, the Dealer. Unforeseen mechanical breakdowns happen when you buy a lot of vehicles like you do - and they are costly to you and your business. Buyer provides limited powertrain coverage for 90 days or 500 miles while the vehicle is in your inventory...or any other dealer s inventory. + 3/500 Dealer 3/3000 Consumer Buyer L i m i t e d P o w e r t r a i n W a r r a n t y Limited Powertrain Warranty But that s not all! The ultimate Retail Consumer receives a NEW 90 day/3000 mile limited power train warranty if they purchase the vehicle within the first 90 days or 500 mile dealer period - all for no additional charge. Buyer adds value to the vehicle whether you retail it OR wholesale it - providing coverage, maximizing profit. Buyer L i m i t e d + 3/500 Dealer 3/3000 Consumer P o w e r t r a i n W a r r a n t y 120 Tustin Ave Suite C-1441 Newport Beach, Ca For more information, contact us at... p e info@coastaldealers.com Provided by... rev

13 Buyer Limited Powertrain Warranty DATE of Original W holesale: MILES at Original Wholesale: Agreement No: Expiration DATE: Dealer Name: 3 Months or 500 Miles from Original Wholesale (whichever occurs FIRST) Expiration MILES: Address: Address: City: St: Zip: Phone: VEHICLE INFORMATION Year: Make: Model: VIN: SAMPLE Auction Location: NOTICE TO PURCHASING DEALER: IF THE COVERED VEHICLE IS SOLD TO A RETAIL CONSUMER DURING THE TERM OF THIS LIMITED WARRANTY, YOU MAY ACTIVATE A NEW BUYERSHIELD LIMITED WARRANTY FOR THE RETAIL PURCHASER OF THE COVERED VEHICLE. ONCE THIS LIMITED WARRANTY HAS EXPIRED BY TIME OR MILEAGE, ACTIVATION IS NO LONGER AVAILABLE THROUGH THE BUYERSHIELD PROGRAM. ACTIVATION MUST OCCUR AT THE TIME OF VEHICLE PURCHASE BY RETAIL CONSUMER! USED VEHICLE LIMITED WARRANTY AGREEMENT CONSEQUENTIAL DAMAGES ARE NOT COVERED BY THIS AGREEMENT. THIS AGREEMENT IS NOT AN INSURANCE POLICY. IT IS AN AGREEMENT BETWEEN YOU AND THE AUCTION LOCATION FROM WHOM YOU PURCHASED THE VEHICLE. ALL OBLIGATIONS AND LIABILITIES FOR REPAIRS COVERED UNDER THIS AGREEEMENT ARE THOSE OF THE OBLIGOR. ADMINISTRATOR BEARS NO CONTRACTUAL OBLIGATION TOWARDS COVERAGE PROVIDED UNDER THIS LIMITED WARRANTY. ADMINISTRATOR: CornerStone United, Inc., 1020 Main Ave. NW, Hickory, North Carolina 28601, The undersigned verify that the information contained herein is true and correct to the best of their knowledge. The undersigned Agreement Holder has examined and driven the Vehicle and is not aware of any mechanical or electrical defect or problem with the Vehicle. The Agreement Holder verifies that He/She has read, understands, and will abide by the terms and conditions of this Limited Warranty. No verbal or written representations have been made which may alter the terms and conditions of this Agreement. We reserve the right to refuse, cancel, terminate or void any Agreement that does not meet Our underwriting guidelines. This Limited Warranty becomes valid only upon acceptance by the Administrator. This is not an insurance policy. Purchaser Signature Date Auction Representative Signature Date NOTICE TO PURCHASING DEALER: IF REPAIRS ARE NEEDED, YOU OR THE REPAIR FACILITY MUST CONTACT THE ADMINISTRATOR AT TO REQUEST AUTHORIZATION PRIOR TO ANY REPAIRS. THE ADMINISTRATOR WILL DETERMINE THE VALIDITY OF ANY CLAIM AND ONLY THE ADMINISTRATOR MAY AUTHORIZE THE REMEDY OF ANY CLAIM. YOU MUST READ THIS ENTIRE AGREEMENT FOR COMPLETE TERMS & CONDITIONS OF THIS LIMITED WARRANTY. NO CLAIMS WILL BE PAID WITHOUT PRIOR AUTHORIZATION! CLAIMS: CS -BS-3/500 (1 / 16 ) Page 1 of 4

14 TERMS & CONDITIONS 1. DEFINITIONS You should be aware of these important terms which appear in bold type throughout this Agreement. Actual Cash Value or ACV: shall be the average trade in value for the Vehicle, adjusted for mileage as shown in the thencurrent NADA Official Used Car Guide. Administrator: refers to CornerStone United, Inc., 1020 Main Ave. NW, Hickory, North Carolina 28601, Breakdown: refers to any Covered Part that fails to perform the function for which it was intended by the manufacturer due to a defect in material or workmanship, or fails to perform within manufacturer s specifications. This does not include gradual reduction in operating performance due to wear & tear, or damage resulting from the failure of a non-covered part. Agreement: refers to this Limited Warranty Agreement. Covered Part(s): refers to parts listed as covered in Section 5 WHAT IS COVERED. Deductible: refers to the amount You must pay per repair visit in the event of a covered Breakdown. The Deductible for this Agreement is THREE HUNDRED (300) dollars. Named Component Coverage: refers to the coverage afforded by this Limited Warranty. Only the parts and/or components specifically listed are covered. Repair Facility: refers to the Repair Facility that is, has or will be performing repairs to the Vehicle. Such facility must be licensed and/or approved by the state to perform automotive repairs and must work within labor rates & times as approved by the Administrator. Such facility must have a tax identification number where required and be capable of performing the needed repairs to the Vehicle. Vehicle: refers to the Vehicle covered by this Limited Warranty as listed on the first page of this Agreement. We, Us, Our, Obligor: refers to the entity obligated to perform under this Agreement. Auto Byline Systems, 341 Corporate Terrace Corona, CA is the Obligor for this Agreement. You, Your, His/Her, or Agreement Holder: refers to the person named on this Agreement as the Purchasing Dealer. 2. LIMITED WARRANTY TERM This Agreement shall be in effect as of the date the Vehicle is purchased from the auction provided this Agreement is accepted by Administrator, and shall continue in effect until terminated, cancelled, voided, or until expiration of the time and mileage limitations identified on the first page of this Agreement. The Agreement term in mileage is measured from the Vehicle s odometer reading on the date of Vehicle wholesale purchase. We reserve the right to refuse or cancel any Agreement which does not meet Our underwriting guidelines, is submitted with insufficient payment or if You make a material misrepresentation in submitting a claim. 3. LIMITS OF LIABILTY The total dollar value of all benefits paid or payable under this Agreement shall not exceed the lesser of a) the wholesale Vehicle purchase price from auction, b) Actual Cash Value of the Vehicle at the time of a Breakdown, or c) the following aggregate limits: up to THREE THOUSAND FIVE HUNDRED DOLLARS ($3,500) for Engine & Cooling System Components; up to TWO THOUSAND FIVE HUNDRED DOLLARS ($2,500)) for Transmission & Transfer Case Components ; and/or up to ONE THOUSAND FIVE HUNDRED ($1,500) for Front & Rear Drive Axle Components. There is a total aggregate lim it of SIX THOUSAN D DOLLARS ($6,000). Once the lim its of liabilit y hav e been reached, this Agreeme nt, its trans fe r rights terminate and no further claims can be made against us. We shall not be responsible for lost time, wages, lost use or any other consequential or incidental damages. 4. OUR OBLIGATIONS If the Vehicle experiences a Breakdown during the term of this Agreement within the United States or Canada, the Administrator will pay or reimburse the Repair Facility for the repair or replacement of the Covered Part(s) as described in this Agreement, provided You have met Your obligations as stated in this Agreement (see Section 7 WHAT TO DO IN THE EVENT OF A BREAKDOWN and Section 8 AGREEMENT HOLDERS OBLIGATIONS) and if the repair is not excluded under WHAT IS NOT COVERED (Section 6 of this Agreement). Replacement parts will be of like kind and quality and may be new, remanufactured, rebuilt or serviceable used parts at Our sole discretion. Labor time for any repair shall be based on a nationally recognized labor guide of Our choice and We will pay up to ONE HUNDRED DOLLARS ($100) per hour labor rate. Additionally, the Administrator reserves the right to determine acceptable parts costs, in its sole discretion. 5. WHAT IS COVERED Coverage is limited to the parts listed below. Engine & Cooling System: All internally lubricated parts; pulleys and cover; oil pump; water pump; manifolds; harmonic balancer; turbocharger housing, internal parts and vanes. Note: case, housing, engine block and cylinder heads are also covered only if damaged by the failure of an internally-lubricated part. Coverage does not include any part other than what is supplied in Long Block Assembly. Seals & Gaskets are NOT Covered. NO CLAIMS WILL BE PAID WITHOUT PRIOR AUTHORIZATION! CLAIMS: CS-BS-3/ Page 2 of 4

15 Automatic Transmission/Transfer Case: All internally lubricated parts; torque converter; vacuum modulator. Note: Seals & Gaskets are NOT Covered. Manual Transmission/Transfer Case: All internally lubricated parts. Note: Coverage does not include manual clutch, pressure plate, throw out bearings, pilot bearing or bushing, clutch master or slave cylinders. Seals & Gaskets are NOT Covered. Rear-Wheel Drive: All internally lubricated parts; propeller shafts; supports and universal joints; axle shafts and bearings. Note: Seals & Gaskets are NOT Covered. Front-Wheel Drive: All internally lubricated parts; axle shafts; constant velocity joints; front hub bearings. Note: Seals & Gaskets are NOT Covered. 6. WHAT IS NOT COVERED THE FOLLOWING IS A LIST OF ITEMS NOT COVERED UNDER THIS AGREEMENT: Incidental or consequential damages or loss caused by Breakdown of Covered Part(s) (or otherwise) including property damage, personal injury, inconvenience, loss of Vehicle use, and commercial loss. Commercial use is excluded and will void coverage under this Limited Warranty Agreement. Repairs required because of collision, abuse, overheating, operation without proper lubrication or coolant, road conditions, misuse, negligence, alterations, racing, accidents, fires, floods, riots, acts of God, vandalism, upset, theft, lack of reasonable and proper maintenance, abuse through towing or improper load capacity, abuse through continued operation of an impaired Vehicle; any other losses normally covered by casualty insurance; excessive oil consumption; loss of compression; gradual reduction in operating performance (wear and tear); repairs beyond those required to correct a covered failure; repairs of components which have been modified or added to the Vehicle after purchase; repairs on Vehicles whose mileage has been altered or whose odometer has been tampered with; rental or towing expenses; or repairs covered by this Limited Warranty Agreement in excess of the limits of liability stated in Section 3 of this Agreement. All parts not listed as covered under Section 5 What is Covered, including but not limited to the following parts: Mechanical: service adjustments/cleaning; carburetor; throttle body assembly; seals and gaskets; contaminated fuel system; air conditioning recharge; refrigerant; coolant; battery cables; belts; hoses; brakes (front hubs, drums, shoes, lining, disc rotors and pads); exhaust system (including catalytic converter); filters; fluids; lights (bulbs, sealed beam and lenses); lubricants; manual clutch disc; strut inserts; shock absorbers; spark/glow plugs and wires; squeaks and rattles; tires; tune-ups; wheel balancing; wheel alignment; wheel studs; wiper blades; shop supplies and hazardous waste removal; and repairs, retro-fit, or replacement of any components caused by or due to compliance with any law or legislation (including but not limited to the 1990 Clean Air Act). Exterior: service adjustments/(glass and body parts); bright metal; bumpers; body panels; door handles; hinges; glass; moldings; outside ornamentation; convertible or vinyl tops; paint; rust; sheet metal; side view mirrors (glass and housing); air and water leaks; weather strip; wheel covers/ornaments; wind noise; and physical damage or alignment of body parts or bumpers. Interior: buttons; carpet; dash pad; door and window handles; knobs; rearview mirror (glass and housing); trim and upholstery; radios, tape players, compact disc players, graphic equalizers, speakers, cellular telephones, theft deterrent systems, and radar detectors. 7. WHAT TO DO IN THE EVENT OF A BREAKDOWN In the event of a failure You must protect the Vehicle from further damage. This may require You to stop the Vehicle, turn off the engine, and/or have the Vehicle towed. Damage resulting from continued operation of an impaired Vehicle will be considered negligence and will result in denial of claim coverage. You may take the Vehicle to any licensed repair facility, however, the Administrator has the right to select a different Repair Facility and/or move the Vehicle in the event that the Repair Facility selected by You charges for parts and labor in excess of amounts shown by a nationally accepted flat rate labor guide, or does not meet the level of service necessary to insure proper repair of the Vehicle. You may contact the Administrator for assistance in locating a Repair Facility. You are required to authorize the Repair Facility to inspect and/or tear down the Vehicle to determine the cause of the failure. You may be responsible for these charges if the failure is not covered under the terms of this Agreement. If it is determined that the failure is covered, We will pay for the reasonable and customary cost of such tear-down and/or diagnosis. We reserve the right to inspect the Vehicle and service records prior to approving any repairs. NO CLAIMS WILL BE PAID WITHOUT PRIOR AUTHORIZATION! CLAIMS: CS-BS-3/ Page 3 of 4

16 You must ensure the Repair Facility calls the Administrator at prior to any work being performed on the Vehicle. Authorization must be obtained from the Administrator prior to any repair. If it is determined the failure is covered, the Administrator will confirm the cost of the repair and provide the Repair Facility with an authorization code. The repair cost that is approved by the Administrator is the maximum amount that will be paid for any Covered Repairs under the terms of this Agreement. Any additional amount must receive prior approval from the Administrator. Payment will be made via direct billing or credit card. Once authorization is obtained and the repair has been completed, all repair orders and documentation must be signed by You and submitted to the Administrator within THIRTY (30) days from the date the repair to the Vehicle was completed. All such documentation must show the Claim Authorization Number and be submitted to: CornerStone United Inc., 1020 Main Ave. NW Hickory, NC You are responsible for the payment of any applicable Deductible for each visit to the Repair Facility. If a Breakdown requires more than one visit to repair, only one Deductible applies to the original failure for which a claim was filed. Present a copy of this document to the Repair Facility prior to proceeding with repairs. Any claims made after the expiration date or after the expiration mileage of this Agreement will be denied without regard to the date of the failure. 8. AGREEMENT HOLDER S OBLIGATIONS To keep this Agreement in force, You are required to follow the Manufacturer s Recommended Maintenance Schedule for Your Vehicle. For example, some manufacturers require that the timing belt be changed or an oil change be performed at specific time and/or mileage intervals. You must follow the manufacturer s maintenance guidelines (including types and quality of products used in maintenance) to avoid denial of a claim and/or cancellation of this Agreement. You must also follow the procedures described within this Agreement under Section 7 WHAT TO DO IN THE EVENT OF A BREAKDOWN. 9. HOW BUYERSHIELD COVERAGE MAY BE ESTABLISHED FOR RETAIL CONSUMER If You sell the Vehicle during the term of this Agreement, this Agreement will terminate unless You activate a Buyer plan for the Retail Consumer purchasing the Vehicle at the time of sale. To activate coverage, You must visit the Buyer Administrator Internet portal at and follow the procedure provided. Upon activation of new coverage, You will be provided a printable electronic copy of the Retail Consumer Limited Warranty Agreement, which You must provide them. Failure to process the activation of the Retail Consumer Limited Warranty Agreement at time of Vehicle purchase will result in no coverage for the consumer, and may be a violation of Your legal obligations to the consumer. Once this Agreement has expired, activation of Buyer coverage for the retail consumer is no longer available. The Administrator has the sole discretion to approve or reject such activation. NO CLAIMS WILL BE PAID WITHOUT PRIOR AUTHORIZATION! CLAIMS: CS-BS-3/ Page 4 of 4