Commercial Combined. Summary of cover

Transcription

1 Commercial Combined Summary of cover

2 Summary of cover Key covers, features and exceptions Your policy includes the following key covers, features, benefits and significant exclusions, which are set out in full in Your policy documentation. This is a summary of the policy and does not contain the full terms and conditions of the cover, which can be found in the policy document. It is important that You read the policy document carefully when You receive it. The underwriters Section All sections Commercial Legal Expenses Underwriter Lloyd s Syndicate 2001 managed by MS Amlin Underwriting Ltd through its service company Amlin UK Limited. Amlin UK is a trading name of Amlin UK Limited. Amlin UK Limited is wholly owned by and an Appointed Representative of MS Amlin Underwriting Limited which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under reference number Amlin UK Limited is registered in England No Registered office: The Leadenhall Building, 122 Leadenhall Street, EC3V 4AG. DAS Head and Registered Office:DAS Legal Expenses Insurance Company Limited DAS House Quay Side Temple Back Bristol BS1 6NH. Registered in England and Wales, number Website: DAS Legal Expenses Insurance Company Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Type of insurance and cover The Commercial Combined policy offers the flexibility to select from a wide range of covers to provide tailored protection for Your Business. BU Commercial combined summary of cover Page 1 of 15

3 Section 1 - Material damage This section provides cover for all risks including theft. Capital additions - automatic cover up to 10% of the total Buildings and Contents sum insured or 1,000,000, whichever is the lower, for newly acquired or newly built Buildings or machinery or alterations, additions or improvements (excluding appreciation in value). Inadvertent failure to insure - up to 10% of the total Buildings and Contents sum insured or 1,000,000, whichever is the lower. We will cover you for the reasonable cost of temporary repairs and loss reduction expenses (to prevent imminent Damage). Debris removal necessary and reasonable costs and expenses for removing debris following a loss. Additional costs of reinstating the property insured which are incurred solely to comply with European Union Legislation, Act of Parliament or bye laws of any Public Authority. Damage to Contents or stock at exhibitions anywhere in Europe up to 7 days duration: 25,000 any one occurrence (including whilst in transit to and from). Loss of metered utilities following accidental discharge from a metered system: 25,000 any one claim (excluding any unoccupied building or where the loss is not discovered within 120 days). Necessary costs incurred for professional fees incurred in reinstating or repairing property following Damage. Temporary removal of property insured for cleaning, renovation or repair: up to 25% of the Contents sum insured. Theft Damage to Buildings, for which You are responsible, following forcible and violent means (excluding any unoccupied building). Theft of fixed fabric of the Buildings, where Buildings are insured under this policy. Trace and access costs and expenses incurred in locating the source of Damage caused by escape of water from any tank, apparatus or pipe or leakage of oil from any fixed heating installation: 50,000 any one claim. Cost of replacing locks and keys to the Buildings, providing the keys were stolen from the building or the private residence of any employee. Accidental breakage of fixed glass. Significant conditions or clauses Average: if the sum insured does not represent the full value at risk, payment for any loss will be reduced proportionately. Fire Extinguishing Appliances: You must maintain all fire extinguishing appliances in proper working order. Minimum Security Condition (for full details, please refer to Your policy wording). Gradual deterioration and wear and tear, frost Damage, defective design or materials. Defective workmanship or operational error by You or any of Your employees. BU Commercial combined summary of cover Page 2 of 15

4 Explosion of any boiler (other than a boiler being used for domestic purposes) in which the internal pressure is due to steam only and which You own or control. Damage to gates and fences. Damage to moveable property in the open by wind, rain, hail, sleet or snow, flood or dust. Damage whilst any building is unoccupied caused by escape of water, malicious persons, theft or attempted theft. Losses resulting from Terrorism. Section 2 - Business all risks Cover: Accidental loss, destruction or Damage to the property insured anywhere within the territorial limits specified in The Schedule. Automatic reinstatement of sum insured. Gradual deterioration and wear and tear. Theft from any unattended motor vehicle unless there is evidence of forcible and violent entry into the vehicle. Damage whilst any building is unoccupied caused by escape of water, malicious persons or theft. Loss of money, Losses resulting from terrorism. Section 3 Business interruption Losses incurred as a result of interruption or interference with The Business occurring during the period of insurance at The Premises as a result of Damage to the property insured. Increase in cost of working following Damage in order to avoid a reduction in Turnover. Claim payments on account during the Indemnity Period, if required. Fines or damages for non completion or late completion of orders incurred solely due to the Damage, up to 50,000 any one claim. Auditors and professional accountants fees incurred in producing information required by insurers for investigating a claim. Optional extensions are available for: Loss resulting from Damage at The Premises of specified or unspecified suppliers (anywhere within the European Union). BU Commercial combined summary of cover Page 3 of 15

5 Loss resulting from Damage at The Premises of specified or unspecified customers (anywhere within the European Union). Failure of Utilities failure of electricity, gas, water and telecommunication supplies at the terminal ends of the suppliers feed to The Premises. Loss resulting from notifiable disease at The Premises, vermin, pest and defective sanitation and murder or suicide. National lottery win including essential Employees. Damage to property near by which prevents access to The Premises. Loss resulting from Damage at exhibition sites. Loss resulting from Damage at contract sites. Terrorism. Section 4 Money and assault Cover for money whilst on The Premises and in transit and also for personal assault caused by theft or attempted theft. In transit by You or Your Employees. In transit by a security company. In The Premises outside Business Hours in locked safe noted in The Schedule. In any bank night safe. At the home of an authorised person. In The Premises outside Business Hours not in a locked safe or strong room. In The Premises during Business Hours. Money in vending machines. The cost of replacement or repair of safes or strong rooms or any case, bag or waistcoat used for carrying Money Loss of or Damage to clothing and personal belongings up to a maximum of 500 per person. BU Commercial combined summary of cover Page 4 of 15

6 Significant conditions or clauses Outside Business Hours, keys to the safe or strong room must be removed from The Premises. Money in transit in excess of 4,000 must be accompanied by the following number of persons, who are partners, directors or employees o over 4,000 up to 5,000 at least two persons o over 5,000 up to 8,000 at least three persons o over 8,000 at least four persons o over 12,000 as stated in The Schedule Private transport is used for amounts above 2,000 where the distance exceeds half a mile. Shortages due to clerical or accounting errors. Loss due to dishonesty of any director, principal or employee not discovered within 7 working days. Loss from any unattended vehicle. Money in the custody of any security company. Money during transit by unregistered post. Section 5 Book debts loss in consequence of You being unable to trace or establish the Book Debts as a result of Damage to Your books of account or other business books or records. Loss in consequence of You being unable to trace or establish the Book Debts as a result of Damage to Your books of account or other business books or records. Significant conditions or clauses You must ensure that all Your books of account or other business books or records in which Your Customers Accounts are shown will be kept in fire resisting safes or cabinets when not in use. Losses excluded under the material damage sections. Loss of computer records due to inherent defects. BU Commercial combined summary of cover Page 5 of 15

7 Section 6 Employers liability A standard Limit of Indemnity of 10,000,000 including costs and expenses. Legal expenses arising from Health and Safety legislation. Legal expenses arising from Corporate Manslaughter legislation. Any person under a work experience or training scheme. Cover in: o Great Britain, Northern Ireland, the Channel Islands or the Isle of Man. o Any country which is a member of the EU in respect of temporary business carried out by any employee normally resident in Great Britain, Northern Ireland, the Channel Islands or the Isle of Man. o Elsewhere in the world in respect of temporary business journeys which do not involve manual labour (or the supervision thereof) by any person normally resident in Great Britain, Northern Ireland, the Channel Islands or the Isle of Man. Bodily Injury sustained by any employee carried in or on a vehicle. Cover for acts of Terrorism is limited to 5,000,000. Section 7 Public liability Features and Benefits Your legal liability to pay compensation in respect of accidental bodily injury or Damage to property arising in connection with The Business. Costs and expenses in addition to the Limit of Indemnity (other than for claims brought in the USA or Canada where the Limit of Indemnity is inclusive of costs and expenses). Liability in respect of accidental bodily injury or Damage to property imposed on You solely by reason of the terms of any agreement provided that the conduct and control of any claim is vested in us. Indemnity to each party named as the policyholder in the schedule as if a separate policy had been issued to each. Legal liability for accidental Damage to employees and visitors vehicles and personal belongings which are in the custody or control of the policyholder. Legal expenses arising from health and safety legislation. Legal expenses arising from corporate manslaughter legislation. Payment for court attendance 500 per day for directors and partners/ 250 day per employee. BU Commercial combined summary of cover Page 6 of 15

8 Loss or Damage to property in Your custody or control. Cover for acts of Terrorism is limited to 2,000,000. Pollution or contamination other than caused by a sudden and identifiable, unintended and unexpected incident which takes place in its entirety at a specific time and place during the period of insurance. Liability arising from advice, instruction, consultancy, design, formula or specification provided separately for a fee or under a separate contract. Liability arising from the ownership or use of any motor vehicle, trailer or plant in circumstances where compulsory motor insurance is required. Costs incurred in repairing, removing, replacing, reapplying, rectifying or reinstating works or products supplied. Costs incurred in recalling or making refunds for works or products supplied. Section 8 Products liability Your legal liability compensation costs and expenses following injury or Damage by goods that You have sold, supplied, repaired, tested or delivered up to the limit stated in the schedule. Legal liability for financial loss as a direct result of products supplied up to 25,000 including Costs And Expenses in any one period of insurance. Legal Costs And Expenses in defending prosecutions under Consumer Protection legislation. Legal expenses arising from corporate manslaughter legislation. Payment for court attendance 500 per day for directors and partners/ 250 day per employee. The Territorial Limits exclude USA and Canada unless specifically agreed Cover for any advice, treatment, design, formula or specification provided by You or on Your behalf for a fee or in circumstances where a fee would normally be charged. Liquidated damages, fine or penalties. Liability arising out of the ownership, possession or use by You or on Your behalf of any craft designed to travel through air or space, hovercraft or waterborne vessels other than hand propelled watercraft. BU Commercial combined summary of cover Page 7 of 15

9 Section 9 Computer breakdown Cover for Damage to the Equipment insured due to Breakdown occurring whilst the Equipment is at The Premises. Automatic cover for additions to the equipment insured up until the next renewal up to 300,000 or 10% whichever is the lesser amount. Cover for the reasonable expenses incurred in making temporary repairs or to expedite permanent repairs to an item of equipment up to 25,000 or 50% whichever is the lesser amount. Cover for any anti theft devices fitted to Your equipment following Damage as insured by this section up to a maximum of 5,000. Additional rental fees incurred up to a maximum of 25,000. Cover can be extended to include increased cost of working and reinstatement of data. Repair or replacement necessitated solely by wasting, wearing away or wearing out caused by or resulting from ordinary use or working, rusting or gradual deterioration. a. Increase in cost of working incurred as a result of: temporary interference with transmissions to and from satellites due to atmospheric weather, solar or lunar conditions. b. Failure of any satellite before it attains its full operating function or whilst in or beyond the final year of its design life. Prototype equipment. Any loss recoverable under any guarantee, maintenance, rental, hire or lease agreement or contract. Section 10 - Deterioration of stock Cover for Damage to foodstuffs contained within any refrigeration unit arising from deterioration, contamination or putrefaction. Damage arising from rise or fall in temperature caused by breakdown or inherent defect in the refrigerating unit, failure of the thermostatic or automatic controlling device, accidental failure of supply of electricity, accidental Damage to the refrigerating plant. Significant conditions and clauses On the expiry of any guarantee period, You shall BU Commercial combined summary of cover Page 8 of 15

10 1. effect a maintenance contract on any of the refrigerating plant which does not have hermetically sealed motors and compressors; 2. maintain the maintenance contract throughout the currency of this insurance; and 3. keep a proper record of all examinations, adjustments and replacements carried out. In the event of a claim or possible claim under this section, we will not be liable for further Damage relating to the defective refrigerating plant until it has been repaired to Our satisfaction. Damage arising out of any interruption to the supply of electricity which does not exceed sixty consecutive minutes. Damage arising out of any interruption to the supply of electricity brought about by the deliberate act of any supply authority. Wear and tear, deterioration or gradually developing flaws or defects, partial fractures. The first 10% of each and every loss involving refrigeration plant over 5 years old at the time of the Damage. Section 11 Goods in transit Cover: Damage to property insured whilst in transit in or on any vehicle including loading and unloading and whilst temporarily stored during the course of transit. Sheets, ropes and packing materials on the vehicle. Personal Effects belonging to You or Your driver in any vehicle up to 500 any one occurrence. Debris removal, including recovery charges, following collision with any object. Limit 10,000 any one occurrence. Damage caused by: o defective or inadequate packing o delay. o the property s own electrical or mechanical breakdown. Damage to audio and visual equipment, computer hardware and software and non ferrous metals. Theft from any unattended vehicle, unless locked and secured with the keys having been removed from the vehicle. Theft from any unattached trailers unless they have anti hitching devices fitted and they have been put into effect. BU Commercial combined summary of cover Page 9 of 15

11 Section 12 Fidelity guarantee Loss of insured property as a result of an act of fraud or dishonesty committed by an employee. Investigation costs solely to substantiate the amount of any claim. The cost of reinstatement of electronic data if such data was stolen or lost during the execution of a valid clam. Loss caused by any employee who You do not have the right to supervise and direct. Section 13 Legal expenses Legal costs up to 500,000 including solicitors and barristers fees, court costs, expenses for expert witnesses, attendance expenses, accountants fees and employment compensation awards. It will also pay the costs of appealing or defending an appeal. Employment disputes and compensation awards: o employment disputes o compensation awards o employee civil legal defence o service Occupancy. Legal defence. Disciplinary hearings. Statutory licence appeal. Contract disputes cover Debt recovery. Property protection and personal injury: o property protection o personal injury. Tenancy disputes. Tax protection: o tax enquiries o employer compliance disputes o VAT disputes. BU Commercial combined summary of cover Page 10 of 15

12 Any claim reported to Us more than 180 days after the date the Insured Person should have known about the insured incident. Fines, penalties, compensation or damages, other than compensation awards covered under insured incidents employment disputes and compensation awards and legal defence. Any insured incident deliberately or intentionally caused by an Insured Person. A dispute with Us not otherwise dealt with under the arbitration condition of this section. Any claim where an Insured Person is not represented by a law firm, barrister or tax expert. Section 14 Personal accident Compensation for accidental bodily injury to any Insured Person. Death. Total and permanent loss of sight in one or both eyes and/or total and permanent loss of hearing in one or both ears. Loss of one or more limbs. Any other total and permanent disablement which lasts without interruption for more than 12 months from the date of the accident and prevents the Insured Person from pursuing any occupation. Temporary total disablement which prevents the Insured Person from pursuing their normal occupation after the Deferment Period. Temporary partial disablement which prevents the Insured Person from pursuing a substantial part of their normal occupation after the Deferment Period. Disability due to a gradually operating cause. Suicide or attempted suicide. The Insured Persons own criminal act. Pregnancy or childbirth. Various hazardous activities. The effects of alcohol or drugs. Section 15 Terrorism Covers Damage to material property and business interruption caused by acts of Terrorism. BU Commercial combined summary of cover Page 11 of 15

13 Riot, civil commotion, war, invasion, foreign hostilities, civil war, revolution, insurrection. Damage to residential property in the name of a private individual. Treasury failure to certify any loss caused by an act of terrorism. Cover limited to England, Wales and Scotland. Conditions applicable to the whole policy Principal conditions are listed below. For a full list of conditions please refer to the policy documents. Cancellation You or We may cancel this policy by giving notice in writing. If the policy is cancelled, You will be entitled to a refund of premium provided that no claim has been made during the current period of insurance. Please refer to the policy wording for full details. Reasonable precautions You must: 1. Maintain The Premises, machinery, plant and equipment in a satisfactory state of repair. 2. Take all reasonable precautions to prevent a. loss or destruction of or Damage to the Property Insured b. accident or injury to any person or loss, destruction or Damage to their property. 3. Comply will all legal requirements and safety regulations and conduct The Business in a lawful manner. 4. Keep books with a complete record of purchases and sales. Important information The policy is administered by Bluefin Insurance Services Limited in accordance with the authority granted under binding authority UMR B6020A2014BLFCHE. Bluefin Insurance Services Limited. Registered Office: 1 Tower Place West, Tower Place, London, EC3R 5BU. Registered in England No: Authorised and regulated by the Financial Conduct Authority. BU Commercial combined summary of cover Page 12 of 15

14 Complaints Bluefin Insurance Services Limited s aim is to ensure that all aspects of Your insurance are dealt with promptly, efficiently and fairly. At all times Bluefin Insurance Services Limited are committed to providing You with the highest standard of service. If You have any questions or concerns about Your policy or the handling of a claim You should, in the first instance, contact Bluefin Insurance Services Limited or Your insurance adviser. In the event that You remain dissatisfied and wish to make a complaint, You can do so at any time. Making a complaint does not affect any of Your legal rights. In respect of all sections excluding section 13 Legal Expenses please contact: Post: Chief Underwriting Officer, Bluefin Insurance Services Limited, Cutlers Exchange, 123 Houndsditch, London EC3A 7BU. In respect of section 13 Legal Expenses please contact DAS Legal Expenses Insurance Company Limited: Call: or customerrelations@das.co.uk Post: Head Office, DAS House, Quay Side, Temple Back, Bristol BS1 6NH. All sections other than section 13 Legal Expenses: If Your complaint cannot be resolved within two weeks, or if You have not received a response within two weeks You are entitled to refer the matter to Lloyd s. Lloyd s will then conduct a full investigation of Your complaint and provide You with a written final response. Lloyd s contact details are: Post: Complaints, Lloyd s, One Lime Street, London EC3M 7HA Telephone: +44 (0) Fax: +44 (0) complaints@lloyds.com Details of Lloyd s complaints procedures are set out in a leaflet Your Complaint How We Can Help available at and are also available from the above address. If your complaint relates to section 13, or if You remain dissatisfied after Lloyd s has considered Your complaint, or if You have not received a written final response within eight weeks from the date Bluefin Insurance Services Limited received Your complaint, You may be entitled to refer Your complaint to the Financial Ombudsman Service who will independently consider Your complaint free of charge. Their contact details are: Post: The Financial Ombudsman Service, Exchange Tower, London E14 9SR Telephone: (Fixed): Tel (Mobile): Tel (Outside UK): +44 (0) Fax: +44 (0) complaint.info@financial-ombudsman.org.uk Website: BU Commercial combined summary of cover Page 13 of 15

15 Please note: You must refer Your complaint to the Financial Ombudsman Service within six months of the date of the final response. The Financial Ombudsman Service will normally only consider a complaint from private individuals or from a business that has an annual turnover of less than 2 million Euros and fewer than 10 employees or from trustees of a trust with net asset value of less than 1m. Financial Services Compensation Scheme Lloyd s insurers are covered by the Financial Services Compensation Scheme. You may be entitled to compensation from the scheme if Amlin Underwriting Limited cannot pay a claim to you under this contract of insurance. If you are entitled to compensation under the scheme, how much compensation you would receive would depend on the nature of this contract of insurance. You can get more information about the scheme from the Financial Services Compensation Scheme (10th Floor, Beaufort House, 15 St Botolph Street, London, EC3A 7QU and on their website at Making a claim If anything happens which may result in a claim being made: Make Safe and Secure - Prevent further Damage and arrange for emergency repairs. For example, if You have frozen pipes, You should turn off the water supply and if necessary call out a 24 hour plumber. You should also take all reasonable action to minimise or eliminate any interruption of or interference with The Business. Tell the Police - Advise them within 24 hours of any damage caused by theft, attempted theft, malicious persons, or any loss of Property. Tell Bluefin Insurance Services Limited - Contact Bluefin Insurance Services Limited on , as soon as reasonably practicable and no later than 30 days after You become aware of the event (7 days in the case of Damage caused by riot, civil commotion, strikers, locked out workers, persons taking part in labour disturbances or malicious persons), quoting Your policy number in full (including any letters before and after the numbers). Alternatively You can write to Bluefin Insurance Services Limited, PO Box 605, Cardiff, CF11 1NX or bluefin-hub@cl-uk.com For loss or damage: You must provide Us with all information and help we reasonably require in respect of the claim and, where requested by Us and at Your expense, written details containing all available information on the event, Damage, accident or Injury including (to the extent possible) the amount of the claim. Do not admit liability or offer any payments. Bluefin Insurance Services Limited will inform You of the action to be taken and where to send any additional information requested. Do not answer any letter or other document received and send this as soon as reasonably practicable to the address Bluefin Insurance Services Limited have advised. Keep evidence - Keep all damaged property and other evidence for inspection until You are advised by the police and Us that you may dispose of it. If Your claim is relating to section 13 Legal expenses please contact DAS Legal Expenses Insurance Company Ltd: BU Commercial combined summary of cover Page 14 of 15

16 Important note: Please do not ask for help from a lawyer, accountant or anyone else other than as necessary to make the Propery Insured safe and secure before We have agreed that You should do so. If You do, We will not pay the costs involved even if We accept the claim. BU Commercial combined summary of cover Page 15 of 15

17 bluefinunderwriting.co.uk Bluefin Insurance Services Limited. Registered Office: 1 Tower Place West, Tower Place, London, EC3R 5BU. Registered in England No: Authorised and regulated by the Financial Conduct Authority.