Amadeus B2B Wallet Pay Later by AirPlus Netherlands

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1 Amadeus B2B Wallet Pay Later by AirPlus Netherlands Thank you for choosing AirPlus! Your online Amadeus B2B Wallet Pay Later by AirPlus Account application is now completed and has been sent to us electronically. Please find attached: Amadeus B2B Wallet Pay Later by AirPlus Account Contract Amadeus B2B Wallet Pay Later by AirPlus Terms and Conditions SEPA Mandate A copy of these documents was sent to the address you entered in the Web Contract. In order to open an account we need a printed and signed copy of the contract. Please sign the original SEPA direct debit mandate and mail it to the following address: AirPlus International, Evert van de Beekstraat 1-22, 1118 CL Schiphol, The Netherlands. Thank you in advance! We are looking forward to a successful co-operation! Save Print Send Please save the Contract for your records. Please print the Contract and sign it. If you have any questions please contact us: T Please send the signed Contract incl. this cover page via post or to the following address: AirPlus International Evert van de Beekstraat CL Schiphol The Netherlands amsterdam@airplus.com Should we require further information regarding your application, we will contact you. To be filled by AirPlus / for internal use only: Contract Number Account Number ORG Antrag/Vertrag

2 SLI A M D AM ACCID Amadeus AirPlus Travel Agency Card Netherlands 1. Company Application data Application type Application for new contract Annex to contract number (mandatory for additional account requests) AirPlus contract number (mandatory for additional account requests) The following contract is concluded between: Travel Agency s Legally Registered Name Travel Agency s Registration Number IATA Code Registered office adress (no P.O. Box accepted) Postcode City Country Value added tax registration number (VAT Reg.No.) Amadeus Office ID (the Subscriber or We ) Subscriber s contact person for AirPlus: First Name Surname Phone Fax and Lufthansa AirPlus Servicekarten GmbH, Dornhofstraße 10, Neu-Isenburg, Germany ("AirPlus" ). KEY TERMS SCOPE OF AGREEMENT With the Amadeus AirPlus Travel Agency Card ("Account"), the Subscriber can pay without cash for services offered by companies accepting the Account ("Accepting Companies"). The Subscriber irrevocably authorises and empowers AirPlus to collect amounts which the Subscriber owes based on this Contract for services rendered by one or more Accepting Companies. The Subscriber shall reimburse all outstanding sums that AirPlus advances either on its own or though a third party by virtue of this authorisation. The individual reimbursement demands from AirPlus shall be presented in the current Account invoice. 2. Account Turnover Annual Account Turnover Expected first use of the account: 3. Online Services Access to AirPlus Business Travel Portal (free of charge) and Electronic Billing (free of charge) Portal access Please display the transactions of this Amadeus AirPlus Travel Agency Card in the Online Card Account of the AirPlus Business Travel Portal for reporting reasons (SSL secured - access via personalized login). Electronic statement data In addition to the PDF statement(s) we wish to receive a paper statement: annual fee 200 EUR per Amadeus AirPlus Travel Agency Card In addition to the PDF statement we would like to receive the statement in the format CSV (Excel format/flexebill). Provision via the AirPlus Business Travel Portal In the event of additional account requests please include in existing EDI-Partner no.: For additional accounts please enter your existing company Portal Company ID / LOGIN name: The Subscriber hereby agrees to the Terms and Conditions for the AirPlus Business Travel Portal, which can be accessed and printed out via We can send this to you as a hard copy if required. 4. Lay-out Statement Layout of Statement Cost centre (KS) Personal ID code (PK) Internal account (IK) Existing Amadeus AirPlus Travel Agency Card number for additional account with identical data fields: 5. Settlement and Payment AirPlus shall invoice the Subscriber according to agreed billing cycle below in respect of all claims incurred and reported during the accounting period. Payment is due immediately. The invoice amount will be debited from a bank account not later than 10 calender days after the invoices date. The Subscriber hereby instructs the bank named below to pay the invoices relating to the ownership or use of the card on presentation. Page 1 of 4

3 SLI A M D AM ACCID Invoicing shall be in Euro (EUR). Any charges incurred in currencies other than the billing currency shall be converted into EUR, on the day the charge is reported, based on the EuroFX (Exchange Selling Rate) reference rate of the previous trading day. Should this rate not be available, another published rate achieved in the market shall be used. Should the Subscriber not settle the Account within 14 days of invoice issuance, the Subscriber owes interest on arrears as of the due date, in addition to bank and collection charges. The interest that is charged for late payment is 9 % p.a.. AirPlus retains the right to substantiate and claim a higher amount of damage. For this contract the following payment terms are valid: Invoicing frequency: bi-weekly Payment Method: direct debit Due date: 0 day(s) Billing Cycle Daily Weekly Bi - Weekly Bank account (mandatory): IBAN SWIFT/BIC Bank Account Holder Name of Bank Contact Person at the bank Address Postcode City Country Phone Fax 6. Beneficial Owner The signatory declares (please mark the correct answer): That he or she is acting at his or her own economic instance and not at the instance of a third party (only possible for natural persons) or that a beneficial owner for the legal entity, as defined by the AML regulations, does not exist. That he or she him-/herself is either the obligor, or an enterprise listed on the stock exchange in the EU or any third country of equal value, or a body corporate organized under public law. That he or she acts on behalf of the following beneficial owners: Beneficial Owner No. 1 Post code (private address) City (private address) Beneficial Owner No. 2 Last name First name Date of birth Nationality Street (private address) Post Code (private address) City (private address) Beneficial Owner No. 3 Last name First name Date of birth Nationality Street (private address) Post Code (private address) City (private address) If some of the data that are asked above change, please notify us about the changes. Please note that it is a legal obligation of the customers to provide AirPlus with the data that are needed to clarify the beneficial owner of a contract according to paragraph 4 section 6 and paragraph 6 section 2 no. 1 GwG (German Anti-Money Laundering Law). 7. Further Conditions The Subscriber shall inform AirPlus immediately of changes to the bank account information provided in number 5 above, as well as of any change of address. The General Terms and Conditions of the Amadeus AirPlus Travel Agency Card (GTC) shall apply in their current, valid version and are an integral part of this Contract. AirPlus shall inform the Subscriber of any revised version immediately. Other Explicit Agreements Last name First name Date of birth Nationality Street (private address) Page 2 of 4

4 SLI A M D AM ACCID We hereby apply for an Amadeus AirPlus Travel Agency Card Contract, subject to the Key Terms, which are to be read in conjunction with, and in the case of inconsistency, shall prevail over the Amadeus AirPlus Travel Agency Card Term and Conditions, each of which we have read, understood and accepted. We also accept the Term and Conditions for the AirPlus Business Travel Portal (if chosen). AirPlus hereby approves your application for an Amadeus AirPlus Travel Agency Card Contract, on the terms stated immediately above your signature. Subscriber Stamp Subscriber and legally binding signature(s) - mandatory STAMP (mandatory) Lufthansa AirPlus Servicekarten GmbH Legally binding signature(s) Name and title of signatory in printed letters - mandatory Date Street/Postcode/City signatory - mandatory Date Page 3 of 4

5 SEPA Direct Debit Mandate AI RPLUS Mandate reference (to be completed by Lufthansa AirPlus Servicekarten GmbH) AirPlus International Evert van de Beekstraat P.O Box CL Schiphol The Netherlands 1118 ZN Schiphol The Netherlands By signing this mandate form, you authorise (A) Lufthansa AirPlus Servicekarten GmbH to send instructions to your bank to debit your account and (B) your bank to debit your account in accordance with the instructions from Lufthansa AirPlus Servicekarten GmbH. As part of your rights, you are entitled to a refund from your bank under the terms and conditions of your agreement with your bank. A refund must be claimed within 8 weeks starting from the date on which your account was debited. Please complete all the fields marked *. Your name Your address * Name of the debtor(s) * Street name and number * Postal code, city * Country Your account number * Account number IBAN * SWIFT BIC Creditor s name and address Creditor identifier Type of payment Lufthansa AirPlus Servicekarten GmbH, Dornhofstr.10, Neu-Isenburg, Germany DE83ZZZ X * Recurrent payment One-off payment City or town in which you are signing Signature(s) Location * Please sign here and print your name * Date Note: Your rights regarding the above mandate are explained in a statement that you can obtain from your bank. Please return the original, signed mandate by post to the above address. Thank you. Creditor s use only 1220 Stammdaten/SEPA Mandat Core, NL-EN, 09/2013 vm Page 4 of 4

6 Amadeus AirPlus Travel Agency Card: General Terms and Conditions Netherlands Status: October Definitions In these Terms and Conditions, the following defined terms will be used: - AirPlus: Lufthansa AirPlus Servicekarten GmbH, Dornhofstr. 10, Neu-Isenburg, Germany, issuer of the Account - Account: The Amadeus AirPlus Travel Agency Card, - Subscriber: The party AirPlus has issued an Account to - Accepting Company: Company that accepts payments via the Account and is authorized by AirPlus to do so - Contract: The Amadeus AirPlus Travel Agency Card Contract, - Online Services: The service providing links to services provided by third parties beyond the control of AirPlus. It includes the AirPlus Business Travel Portal and the AirPlus Information Manager (if chosen by Subscriber). - Terms: The terms and conditions included in the Contract Form - Parties: The parties to the Amadeus AirPlus Travel Agency Card Contract - A.I.D.A. or AirPlus Integrated Data and Acceptance : Feature for registered AirPlus Portal users that generates a virtual MasterCard number for payments not accepted via the Amadeus AirPlus Travel Agency Card. 2. Issue of the Account Upon acceptance of the application form completed by the Subscriber, AirPlus shall issue the Account to the Subscriber and post it to the Subscriber s address as stated on the application form. AirPlus reserves the right not to accept an application for any reason. 3. Use of the Account The Account entitles the Subscriber to charge to its Account the cost of services (as described in the Contract) offered by AirPlus and its selected Accepting Companies which the Subscriber uses. In case the Account is deposited at an Accepting Company or travel agency, the Subscriber is obliged to forward name and address of this Company to AirPlus. The Subscriber will inform AirPlus of all changes of relevant data immediately. Using the Account as an IATA travel agency all regulations and resolutions of the IATA have to be followed mandatory. 4. Responsibility for the Account After receipt of the Account, the Subscriber assumes liability for all claims resulting from use of the Account. The Subscriber shall take all reasonable precautions to prevent misuse of the Account. The Subscriber shall notify AirPlus immediately upon discovery of loss, theft or forgery of the Card, or use of the Account by an unauthorised person. The Subscriber will notify AirPlus immediately of any erroneous entries on the invoice of AirPlus, or any mistakes on AirPlus side. In the event of theft, loss or forgery of the Account, the Subscriber shall not be liable for losses if Subscriber has taken all necessary and reasonable precautions to prevent misuse of the Account, and has informed AirPlus of theft, loss or forgery of the Account immediately. This shall not apply if the Subscriber has acted with gross negligence or fraudulent intent; in such case, Subscriber will be fully liable for such loss or abuse. In case of losses, Subscriber is, until notification of theft, loss or forgery of the Account to AirPlus, liable up to a maximum of 50,00 EUR, unless Subscriber has given evidence of gross negligence or fraudulent intent. A handling fee of 10,00 EUR net shall be charged for the issue of a replacement Account. In case of improper use of the Account, Parties are obligated to inform each other of all details required to collect claims resulting from such use, or closing the Account. In case a physical card is issued, the Subscriber shall return the Account to AirPlus for cancellation immediately should it cease to be entitled to use it under these Terms and Conditions. Subscriber shall no longer use the Account when declared invalid, or becomes altered or mutilated. In case an invalid, altered or mutilated Amadeus AirPlus Travel Agency Card is not returned, AirPlus may charge a fee of 50,00 EUR. The Subscriber shall be liable for unreturned Amadeus AirPlus Travel Agency Card and all amounts charged on an Account which it has failed to return. 5. Use of the AirPlus Online Services The Subscriber shall keep its user-name and password secret. AirPlus does not accept any responsibility for the use of the Online Service. AirPlus disclaims without limitation all liability for any loss or damage of any kind incurred in connection with the use of the Online Service save in the case of gross negligence or intent on the part of AirPlus. The Subscriber agrees to observe all applicable law (including intellectual property rights and criminal laws) when using the Online Service. The Subscriber shall indemnify AirPlus from all claims of third parties against AirPlus in connection with the Subscriber`s use of the AirPlus Business Travel Portal. The Subscriber hereby agrees to the Terms and Conditions for the AirPlus Business Travel Portal that apply and which can be accessed and printed out via It may be submitted to you as hard copy if required. 6. Use of A.I.D.A. (AirPlus Integrated Data and Acceptance) In combination with the Travel Agency Account AirPlus offers the A.I.D.A. (AirPlus Integrated Data and Acceptance) feature via the AirPlus Portal for registered users of the Portal. If the Travel Agency Account is not accepted as form of payment, the Subscriber is able to generate a virtual MasterCard number via the A.I.D.A. software/portal service. This number is connected to the Amadeus AirPlus Travel Agency Card for payment and invoicing purposes. Only in case the virtual MasterCard number is used for payment in foreign currency regions a foreign exchange fee of 1,95% of the respective amount will apply. This fee will be invoiced together with the amount of the payment process. However, the foreign exchange fee is not charged if impermissible according to the EU Price Regulation, i.e. in particular for turnover in a member state of the European Economic Area transacted in EUR and in Sweden also transacted in Swedish Krona. Debit entries in currency units of states which are not members of the European Monetary Union are converted into Euro according to the reference conversion rate EuroFX (buying rate) of the exchange trading day preceding the booking date. For lack of such rate, the conversion is made according to the rate established by MasterCard International/EUROPAY as at the exchange trading day preceding the booking date, which is made available by AirPlus. Changes of the reference conversion rates agreed herein become effective immediately and without prior notice. 7. Counterclaims and Withholding of Payment AirPlus shall not be liable for damages resulting from the non-acceptance of the Account, for whatever reason, by any Accepting Company or other person authorised to accept the Account. The Subscriber shall not be entitled to refuse to pay amounts invoiced by AirPlus as a result of any dispute between the Subscriber and an Accepting Company or any other entitled person, or any claim by the Subscriber against AirPlus or any Accepting Company. This provision does not hold if AirPlus concludes that no factual or legal reason exists for the claims of the Accepting Company. Disputes as referred to herein are considered to be particularly those that deal with the Subscriber's assertion of claims due to poor service or lack of service or failures on the side of the Accepting Company, or other objections by the Subscriber against an Accepting Company or another person entitled to this. The Subscriber is not entitled to offset receivables with counterclaims against AirPlus or an Accepting Company, unless the claim is acknowledged by AirPlus or is the subject of a binding decision of a court. The Subscriber is not entitled to assert a right of retention. 8. Credit balance on the Account The Account is a means to centrally pay for services provided by AirPlus and for business travel services provided by selected authorised merchants of AirPlus. In the event that by way of exception the Account shows a credit balance which is not caused by crediting a precedingly debited amount but is eventually based on the fact that the Subscriber has entrusted a third party which transacts on behalf of the Subscriber to the end that the Subscriber shall be reimbursed for Value Added Tax that the Subscriber has paid for business travel- and/or other services furnished abroad, and that it has been agreed that such reimbursements shall be directed to AirPlus to credit them to the Account of the Subscriber, the following shall apply: - The credit balance can only be used for payments with respect to business travel services by usage of the Account; - The Subscriber is not entitled to claim disbursement, whether in cash or cashless,. The restrictions contained hereinbefore do also apply in any other event where, with disregard to their respective grounds, credit balances occur on the Account. 9. Descriptive Billing Information If the Subscriber requests descriptive billing information in addition to the standard billing information, the Subscriber shall enter into a corresponding agreement with the Accepting Company which it uses. The Subscriber shall not be entitled to withhold payment from AirPlus on the grounds that any descriptive billing information requested by Subscriber does not appear on the Account Statements or appears to be incorrect. AirPlus can not guarantee statements can be corrected once they have been sent. 10. Fees and SEPA Direct Debit The amount of the annual fee for the Amadeus AirPlus Travel Agency Card will be charged to Subscriber once a year in advance. Further product(s) and service(s) provided by AirPlus at Subscriber s request will be charged separately. The following terms apply in cases where payment by direct debit under the SEPA system has been agreed upon and the Subscriber has agreed to confer or already has conferred to AirPlus the related mandate for direct debits under SEPA: In general, AirPlus will include notifications of any direct debits to Subscribers along with their invoices (or by any other means agreed upon with the Subscribers) no later than 1 (one) calendar day before the respective amounts are direct debited (prenotification). An amount direct debited from an account may deviate from the amount detailed on the pertinent invoice or in the prenotification if the Subscriber received any credit notes in the period between the issuance of the invoice or the provision of the prenotification and the due date or if any transactions were cancelled in said period. An amount direct debited from an account may deviate from the amount detailed on the pertinent invoice or in the prenotification if the Subscriber has conferred to AirPlus a joint SEPA mandate for more than one contract and if it has been agreed that the Subscriber will receive separate invoices and prenotifications for each contract but the amounts specified on the individual invoices will have the same due date. In this case, the total amount (the sum of the two invoices) will be direct debited on the due date. The Subscriber undertakes to ensure that a sufficient balance is maintained in the account specified in the SEPA mandate and that amounts due can be direct debited by AirPlus. This obligation also applies in cases where the Subscriber has not received a prenotification in a timely manner or at all. 11. Data Processing The Subscriber is aware that AirPlus stores, alters, transmits or uses Account and supplemental data or receives data from third parties within the scope and function of this contractual relationship as well as for the means of fulfilling its own business purposes. The Subscriber is furthermore aware that AirPlus transmits or uses Account and supplemental data on behalf of third parties. Account- or supplemental data may contain personal information regarding the Subscriber's employees. Therefore the Subscriber hereby warrants that the conditions regarding legal protection of data and the storage or transmission of such data have been observed by AirPlus. Insofar as AirPlus provides (personal) data for the purpose of analysis and assessment, the Subscriber states that: - Subscriber s company has adequate and concrete travel guidelines and that its employees are familiar with them, - it guarantees that its employees are or can be familiar with the possibility that the travel guidelines might have been violated during an actual booking situation, - the employees and its representatives have been informed that AirPlus provides extensive data to the Subscriber in order to check on travel guideline compliance. 12. Contract Commencement and Termination This Contract shall take effect on the day that it is signed by both parties and shall continue in force for the duration of the initial term explicitly stipulated in the Contract. Both parties can terminate the Contract on a thirty days written notice to the other party to the lapse of the respective contractual year. Termination can be limited to a single Account. The Contract ceases to have effect at the time a terminated Account is blocked. AirPlus may terminate this Contract at any time, without separate notification of default, if Subscriber does not fulfil his payment and other obligations arising from this Contract or due to another agreement. In case of termination, all claims of AirPlus against Subscriber become due. AirPlus has the right to terminate the Contract without further notification if Subscriber has declared bankruptcy or has undertaken attempt to do so, if Subscriber requests or is granted suspension from payments, or if Subscriber shuts down or liquidates his Company or prepares to do so. After termination of a Contract, AirPlus will refund a potential credit balance directly to Subscriber. 13. Alterations and Amendments AirPlus shall notify the Subscriber in writing of any proposed variations to these Terms and Conditions. The Subscriber shall be deemed to have accepted any such variations unless it informs AirPlus otherwise within 30 days of notification. If the Subscriber objects within the 30-day period, the modified or amended contract terms are nevertheless considered to be acknowledged if the Subscriber continues to use the Account(s). AirPlus will explicitly point this consequence out to the Subscriber when sending notification of modification or amendment. Varying provisions are only valid if agreed in writing. In case a provision in these Terms and Conditions or a provision in the agreement is or becomes invalid, the validity of the remaining provisions or agreements thereof will not be affected. 14. Other Parties and Agreements AirPlus may transfer this contract or any of its obligations hereunder, to a third party of its choice. The right of termination on thirty days notice is unaffected by any such transfer. 15. Governing Law and Jurisdiction All contracts between AirPlus and Subscriber shall be governed by the laws of the Netherlands. Rechtbank Amsterdam shall have exclusive jurisdiction. TAA T&C NL EN

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