Business Travel Accident

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1 Group+ Business Travel Accident For full pdf features, please view in Adobe Acrobat.

2 Business Travel In an intensely competitive global economy, more and more organisations are expanding into new territories and sending employees to work abroad. With AIG s Group+ Business Travel Accident (BTA) insurance, employees are supported every step of the way, allowing them to focus on the job at hand. Cover A broad, flexible policy that allows you to select the level of cover you need. Claims Tools Responsive and supportive service from a highly experienced team. Resources that help you and your employees to understand the risks they face abroad. Assistance Access to worldwide assistance, 24 hours a day, 365 days a year. This booklet outlines some of the coverage options available under the insurance AIG Group+ Business Travel Accident. Please refer to your insurance broker or the policy wording and schedule for further details of cover and terms and conditions.

3 Cover Group+ BTA is a broad policy that allows you to customise your cover by choosing from three levels of protection. We have also made sure that your policy is easy to navigate and understand, with a simplified layout and clear use of icons all so that you can get the most from your cover. The three levels of cover available are: Core Plus Assured

4 Tools Employers have a duty of care to ensure that employees are aware of the risks they face when they travel abroad and are equipped with the knowledge to handle them when an incident occurs. Our AIG Travel Assistance website and mobile app provide a range of services to travellers that provide the information they need before, during and after they travel. travelguard These include: Country reports Travel alerts Travel awareness training

5 Assistance 24-hour assistance is available for medical emergencies, travel problems and security issues before, during and after travel. Medical assistance Travel assistance Security support

6 Claims Our customers come first and we do our best to make a claim run smoothly with no surprises. Experienced professionals Expert knowledge Responsive service

7 Type and duration of the product, main risks that are not covered The offered product is an insurance contract with a duration of one year tacitly renewable. Hereunder you will find an overview of the main risks that are not covered. Is not covered / is excluded: Intentionally self-inflicted injury, suicide or suicide attempt of an insured person. Training for or participation in professional sports of any kind. An insured person travelling against the advice of a medical practitioner. For more information, AIG refers to the applicable general conditions of the insurance product AIG Group+ Business Travel Accident. Offer or quote with calculation of the premium general and specific conditions For an offer or quote free of charge with calculation of the premium, the general and specific conditions, and/or other relevant documents with contractual or pre-contractual information, the client can contact his Broker. It is necessary to fully analyse the general and specific conditions, as well as all other relevant documents with contractual and pre-contractual information before any decision to buy, underwrite, adhere to, accept, sign or conclude an insurance contract. Applicable law and jurisdiction The pre-contractual relations between AIG and the client regarding the insurance contract shall be governed and construed by Belgian law. The Belgian courts shall have exclusive jurisdiction for any dispute regarding the pre-contractual relations, the execution and/or interpretation of the insurance contract. Publicity This brochure is publicity. The contents of this brochure are for information purposes only and can be changed without further notice. This brochure cannot be relied upon, in any circumstances, to claim insurance coverage or any other rights. It cannot be considered as an advice or an offer to contract. Only the insurance policy s terms and conditions provide an accurate, binding, description of the cover. Complaints AIG strives to treat the client in a courteous, fair and prompt manner. If despite AIG s efforts, you are not satisfied, you can address a complaint: By belgium.complaints@aig.com By phone: By fax: By mail: AIG Europe Limited, Complaints, Pleinlaan 11, 1050 Brussels. Ombudsman for Insurances The client can also address his/her complaint relating to the insurance contract to the Ombudsman for insurances: By info@ombudsman.as. By phone: By fax: By mail: de Meeussquare 35, 1000 Brussels. Filing a complaint does not prejudice the possibility of the client to start legal proceedings.

8 American International Group, Inc. (AIG) is a leading global insurance organisation. Founded in 1919, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement products, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security. AIG common stock is listed on the New York Stock Exchange and the Tokyo Stock Exchange. Additional information about AIG can be found at and YouTube: LinkedIn: AIG is the marketing name for the worldwide property-casualty, life and retirement, and general insurance operations of American International Group, Inc. For additional information, please visit our website at All products and services are written or provided by subsidiaries or affiliates of American International Group, Inc. Products or services may not be available in all countries, and coverage is subject to actual policy language. Non-insurance products and services may be provided by independent third parties. AIG Europe Limited is registered in England: company number Registered address: The AIG Building, 58 Fenchurch Street, London EC3M 4AB. AIG Europe Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority (FRN number ). This information can be checked by visiting the FS Register ( BL

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