Just follow these two simple steps and you're ready to enjoy the benefits of your Telephone Protection Plan:

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1 Thank You for Choosing CenturyTel Remember Dear CenturyTel Customer, Thank-you for enrolling in the Inside Wire Maintenance Plan and Telephone Protection Plan! The Inside Wire Maintenance Plan protects you against unexpected maintenance costs related to your inside wiring and telephone jacks. The Telephone Protection Plan provides coverage for all eligible telephone units in your home, including your Caller ID equipment. For details about your coverage in the Telephone Protection Plan please refer to the enclosed service contract (Terms and Conditions). Inside Wire Maintenance and Telephone Protection Plan are your total protection solution. Please complete the registration form and mail back so all your equipment will be covered. Please note that the monthly charges for your Inside Wire Maintenance Plan and Telephone Protection Plan will be listed separately on your bill. A $3.95 charge for the Inside Wire Maintenance Plan and a $3.00 charge for the Telephone Protection Plan will appear monthly. Just follow these two simple steps and you're ready to enjoy the benefits of your Telephone Protection Plan: 1. Complete, seal and mail the registration, or call our toll-free number at Follow the instructions when a replacement is needed. We appreciate the opportunity to provide you with comprehensive Telephone protection. Sincerely, CenturyTel

2 Telephone Protection: Please see terms and conditions booklet. DSL: Because downloading speeds, reliability, and level of security are at times dependent upon the Internet, downloading speeds, reliability, and level of security may vary. Phone line is required for DSL service and is not included in monthly DSL rates or promotion. Service fees do not include customer premise installation of modem or router kits, if desired by customer. The free modem offer requires the customer to agree to purchase DSL High-Speed Internet service from CenturyTel for at least 1 year. Early termination will result in a penalty of $ on modem (retail value of modem). Void if forwarded to another person, given away, exchanged, transferred or sold. Offers are subject to change and may vary by service area. Some restrictions apply. Service and offer not available in all areas. CenturyTel DSL system requirements: Windows 98, ME, NT 200 or XP with Pentium processor or better, or Mac OS 8.5 or greater with Apple Macintosh PowerPC, G3, G4, or G5, 32 MB of RAM, 25 MB of free drive space, 256 SVGA monitor, ADSL Modem, Network Interface Card. Long Distance: Additional costs may apply for operator, International, directory assistance and payphone surcharges. To receive plan rates for local toll calls, customer must choose CenturyTel Long Distance, LLC as their IntraLATA toll carrier. Plan rates do not include other taxes and fees. Plans are subject to change. Your local telephone company may charge you a fee to switch your long distance service. If so, it will appear on your telephone bill. CenturyTel Long Distance, LLC will reimburse you for any switching fees by giving you a credit on your long distance bill. Simple Choice: Customers may dial *67 (touchtone) of 1167 (Rotary) prior to placing a call to block their information from being passed. Applicable taxes, surcharges and fees will apply. Simple Choice does not apply to metered/measured line service, PBX accounts, or Centrex accounts. Not responsible for long distance incurred with Internet services and other telephone charges. The Simple Choice offer and rate are subject to change and may vary by service area. Eligible features in the Simple Choice Plan and savings may vary by market. Some restrictions apply. Simple Choice is available for residential customers only. Simple Choice is a trademark of CenturyTel, Inc. Simple Choice Long Distance or Simple Choice Internet Services General - Customers may dial *67 (touchtone) of 1167 (Rotary) prior to placing a call to block their information from being passed. Applicable taxes, surcharges and fees will apply. Simple Choice does not apply to metered/measured line service, PBX accounts, or Centrex accounts. Simple Choice bundle offers and rates are subject to change and may vary by service area. The Simple Choice bundle offers may not be available in all areas. Eligible features in the Simple Choice bundle offers may vary by market. Savings may vary by market. Some restrictions apply. Customer's discontinuation of any piece of a Simple Choice bundle will result in customer being charged standard rates for remaining services. Simple Choice bundles are available to residential customers only. Simple Choice is a trademark of CenturyTel, CenturyTel 2004 Long Distance - Rates apply to direct dialed U.S. calls. To receive long distance plan rates customers must choose CenturyTel Long Distance, LLC as their IntraLATA and InterLATA toll carrier. Additional cost may apply for operator, international, directory assistance, calling card rates and payphone surcharges. Plan rates do not include other taxes and fees. Dial-up/DSL service - Minimum system requirements apply - call your CenturyTel representative for details. Not responsible for any long distance charges incurred, refer to your calling plan to see if charges will apply. Because downloading speeds and security are at times dependent upon the Internet, downloading speeds and level of security may vary. Speed and service may vary by area. DSL modem required for DSL service. By purchasing the DSL Internet bundle, the customer agrees to purchase service for at least 1 year. Early termination will result in a penalty of $ (retail value of the modem). Not all services available in all areas.

3 Terms & Conditions Telephone Protection Plan from CenturyTel These Contract terms and conditions, together with the registration form and Your monthly bill ("Bill") from CenturyTel (the "Contract") govern the Plan, so You should keep this Contract for future reference. Your primary telephone number for Your account with CenturyTel on which the Plan is billed is Your contract number. lock\line is the Plan Administrator. Agreement. You agree to all the provisions of this Contract when You order the Plan and/or pay for it. We may change the monthly charge for the Plan, the administration of the Plan, or these terms and conditions from time to time upon at least 30 days written notice to You. Such notice may be provided in a Bill insert, as a message printed on Your CenturyTel bill, in a separate mailing, or by any other reasonable method, at Our discretion. Your continued use of the Plan and payment of the charges, after such notice, constitutes Your acceptance of the changes. Any notice given by Us regarding the Plan may be contained on or with Your Bill. The Plan is available only to customers of CenturyTel residential telephone service, and only one Plan per residence will be provided. Your participation in the Plan is optional and You may cancel the Plan at any time. Please refer to the section below regarding cancellation. Definitions. (1)"We", "Us", and "Our" means the company obligated under this Contract, as follows: If this Contract is purchased in Arkansas, Colorado, Michigan, Minnesota, Missouri, and Oklahoma, CenturyTel Service Group, LLC; if purchased in any other state, lock\line Warranty Services, LLC; (2) CenturyTel means CenturyTel Service Group, LLC, on behalf of itself, and its affiliated telephone companies as applicable, 100 CenturyTel Drive, Monroe, LA 71203; (3) "lock\line" means lock\line Warranty Services, LLC the plan administrator, 7400 State Line Road, Prairie Village, Kansas 66208, (4)"Operational Failure" means the mechanical or electrical failure of the Listed Item(s) caused by normal wear and tear or power surge; (5) "Listed Item(s)" means the Eligible Equipment listed on the Plan Registration Form and which are covered by this Contract as well as Eligible Equipment not listed on the Form ("Unlisted Items"), provided that You comply with additional claims requirements applicable to Unlisted Items; (6) "Eligible Equipment" means any one line/two line telephone set or caller ID unit compatible with the CenturyTel residential telephone line and which You own and use for residential purposes and which is not otherwise excluded from coverage or eligibility by the terms of this Contract; (7) "You" and "Your" means the person who purchased this Contract; (8) The "Plan" means the telephone equipment service contract program described in this Contract. Registration of Listed Items. The Plan covers all Listed Items. Claims for replacement of Unlisted Items are subject to additional claims requirements, so You should complete a Telephone Protection Program Registration Form (the "Form") and return it to Us, identifying each item of Eligible Equipment that You want the Plan to cover. Each Listed Item must be an item of Eligible Equipment. You may list Eligible Equipment that includes an integrated answering device, but We do not repair or replace answering devices. No other telephone equipment may be a Listed Item. You can add and change Listed Item(s) at any time by submitting another Form by mail. More Forms are available by calling What is Covered. If a Listed Item fails due to an Operational Failure, We will replace it with an item of comparable kind and quality. If a Listed Item is a telephone manufactured to work in conjunction with more than one handset We do not guaranty, and there is no assurance, representation, or warranty that replacement base units will be expandable by You or that replacement base units or handsets will function with Your existing base units or handsets. If We do not provide a base unit that functions with Your existing handsets, We will, subject to the Annual Limit set forth below, replace Your additional handsets, if any. If We do not provide a handset that functions with Your existing base unit, We will, subject to the Annual Limit set forth below, replace Your base unit and Your additional handsets, if any. THERE IS NO ASSURANCE, REPRESENTATION, OR WARRANTY THAT ANY REPLACEMENT ITEM WILL BE IDENTICAL OR OFFER THE SAME FUNCTIONALITIES AS THE ONE BEING REPLACED. If, in Our sole discretion, a comparable replacement is not available or provision of a replacement is not practical, We may choose instead to repair the Listed Item. We will not repair or replace an answering device whether integrated with an item of Eligible Equipment or not. Replacement items will be new, pre-owned, or refurbished, in Our sole discretion. Repaired/replaced items automatically become Listed Items but if a repaired or replaced item malfunctions within 90 days of the repair or replacement, We will make the additional, needed repair or replacement, but it will not be charged against Your Annual Limit described below. You hereby assign to Us all rights and benefits of any manufacturer s warranty or other ancillary coverage relating to any Listed Item We replace. Contract Period. Your coverage begins 30 days from the date lock\line receives Your request for coverage (the "Effective Date") and shall continue from month-to-month on the last day of each month following the Effective Date (the "Renewal Date") until terminated by You or by Us. We may elect not to renew the Plan upon at least 30 days written notice to You. Upon any cancellation or non renewal, coverage under the Plan will continue for thirty days following the next Renewal Date as if the contract had not been terminated. Charges. You will be billed once each month, one month in advance on Your Bill from CenturyTel. Applicable taxes, regulatory surcharges and assessments, if any, will be added. If We do not receive full payment on the due date shown on the Bill, a late payment fee of 1.5% per month or the highest amount allowed by law, whichever is less, may be charged. A charge may also be assessed for returned checks. What is not Covered. The Plan does not cover replacements due to: (1) incidental or consequential damages; (2) failures caused by acts of God, fire, flood, explosion, war, strike, embargo, acts of the government, military authority, or the elements; (3) loss, theft, abuse, misuse, improper installation, water damage or customer negligence; (4) pre-existing - Operational Failures or defects that existed with the Listed Item when You submitted it to Us on the Form; (5) malfunctions or limitations of functionality that are due to the original manufacturer s design plan or manufacturing process (as determined in Our sole discretion); (6) routine maintenance and consumable items, such as batteries; (7) changes or enhancements in color, texture, finish, expansion, contraction, or any cosmetic damage to the Listed Item however caused, including, but not limited to, scratches, marring, and cracked displays that do not affect the mechanical or electrical functioning of the Listed Item; and (8) Operational Failures of telephones manufactured to work in conjunction with more than one handset except, as provided in the "What is Covered" section above. Further, the Plan does not cover, and You may not list items of equipment, that are: (1) Decorative or designer telephone sets, such as football telephone sets, cartoon character telephone sets, and antique telephone sets; (2) Telephone accessories, such as headsets, cords, equipment designed to be used by the physically or hearing impaired, and the like; (3) Answering devices whether stand alone or integrated into an item of Eligible Equipment; and (4) Rotary telephones, telephones with 3 or more lines, PBX/Key systems, or any other non-telephone sets or equipment. To Obtain Service. In the event of an Operational Failure to a Listed Item, You may file a claim either by mail as instructed on Your Registration Form or by calling a service representative at You must file the claim within 60 days of the Operational Failure. You will have 60 days from when You file the claim to provide any additional information which is necessary to process Your claim, which may include a receipt or other proof of purchase. If Your claim is approved, We will provide the repaired or replacement item by mail within 10 business days. If You do not accept delivery of the repaired or replacement item within 60 days of mailing, Your claim will be closed. Items approved for replacement must be retained by You until Your claim is completed, and You may be required to return them to Us at Our expense. In the event of an Operational Failure to an Unlisted Item, You may follow the same procedure applicable to Listed Items, however, We may require, prior to processing Your claim, that You return the Unlisted Item to Us at Your expense and/or provide proof of Your purchase of the Unlisted Item prior to the time at which You filed the claim. Cancellation. You may cancel this Contract within 20 days from Your receipt of this Contract, by returning it to Us or providing written notice to Us at the address listed above. You will then receive a refund or credit on Your Bill for the full Contract price paid. You may also cancel this Contract at any other time by surrendering it or providing written notice to Us at the address listed above. This Contract may be canceled by You or by Us for any reason at any time. If You or We cancel this Contract, You will receive a refund of 100% of the pro-rata unearned portion of the Contract price paid, if any, based on elapsed time. For residents of New Mexico, any refund owed and not paid or credited within 60 days of return of the Contract to Us shall include a 10% penalty per month. For residents of Alabama, Nevada, Texas, and Wyoming, any refund owed and not paid or credited within 45 days of return of the Contract to Us shall include a 10% penalty per month. For residents of Washington, any refund owed and not paid or credited within 30 days of return of the Contract to Us shall include a 10% penalty per month. If You fail to make any monthly payment for this Contract or any charge provided for in this Contract, coverage will cease on the date the payment was due. Any termination, cancellation, suspension, interruption, or discontinuance of Your residential telephone service with CenturyTel for any reason constitutes cancellation of the Plan by You, subject to the terms and conditions of this Contract. CT-1 (ED. 09/03)

4 State specific provisions: In Alabama: If We cancel this Contract for any reason other than Your nonpayment of any portion of the Contract price or a material misrepresentation by You relating to a Listed Item or its use, We will mail You, at Your last address listed in Our records, written notice at least 5 days prior to the effective date of cancellation. Such notice shall include the effective date of cancellation and the reason for cancellation. In Arizona: We will not cancel or void this Contract due to preexisting conditions, prior use or unlawful acts relating to the Listed Items or misrepresentation by Us or Our subcontractors. Neither We, Our assignees, nor Our subcontractors will cancel or void coverage under this contract due to Our failure to provide correct information or Our failure to perform the services provided in a timely, competent, and workmanlike manner. This Contract contains a mandatory binding arbitration provision under the heading "Dispute Resolution." YOU SHOULD READ THIS PROVISION. If You have a disagreement with Us, You may contact the Arizona Department of Insurance at In Michigan: If performance under this Contract is interrupted because of a strike or work stoppage at Our place of business, the effective period of the Contract shall be extended for the period of the strike or work stoppage. In Nevada: If this Contract has been in force for a period of seventy (70) days, We may not cancel before the expiration of the monthly Contract term, unless: 1) You fail to pay any amount due; 2) You are convicted of a crime which results in an increase in the service required under the Contract; 3) You engage in fraud or material misrepresentation in obtaining this Contract; 4) You commit any act, omission, or violation of any terms of this Contract after the Effective Date of this Contract which substantially and materially increases the service required under this Contract; or 5) any material change in the nature or extent of the required service or repair occurs after the Effective Date of this Contract and causes the required service or repair to be substantially and materially increased beyond that contemplated at the time You purchased this Contract. No cancellation of this Contract may become effective until at least fifteen (15) days after a notice of cancellation is mailed to You at Your last known address. Such notice shall include the effective date of cancellation and the reason for cancellation. The right to void the Contract within 20 days of receipt is not transferable and applies only to the original Contract purchaser. In the event You cancel this Contract, We shall deduct from any refund owed a cancellation fee of twenty-five dollars ($25) or ten percent (10%) of the Contract purchase price, whichever is less. Claims paid or the cost of repairs performed shall not be deducted from the amount to be refunded upon cancellation of this Contract. The Force Majeure section is amended such that We will not cancel this Contract immediately and without notice. In New Mexico: If this Contract has been in force for a period of seventy (70) days, We may not cancel before the expiration of the monthly Contract term, unless: 1) You fail to pay any amount due; 2) You are convicted of a crime which results in an increase in the service required under the Contract; 3) You engage in fraud or material misrepresentation in obtaining this Contract; 4) You commit any act, omission, or violation of any terms of this Contract after the Effective Date of this Contract which substantially and materially increases the service required under this Contract; or 5) any material change in the nature or extent of the required service or repair has been substantially and materially increased beyond that contemplated at the time You purchased this Contract. No cancellation of this Contract may become effective until at least fifteen (15) days after a notice of cancellation is mailed to You at Your last known address. Such notice shall include the effective date of cancellation and the reason for cancellation. In Tennessee: This Contract is automatically extended while a Listed Item is being replaced. In Texas: If You purchased this Contract in Texas, unresolved complaints concerning a provider or questions concerning the registration of a service contract provider may be addressed to the Texas Department of Licensing and Regulation, P.O. Box 12157, Austin, Texas If We cancel this Contract for any reason other than Your nonpayment of any portion of the Contract price or a material misrepresentation by You relating to a Listed Item or its use, We will mail You, at Your last address listed in Our records, written notice at least 5 days prior to the effective date of cancellation. Such notice shall include the effective date of cancellation and the reason for cancellation. In Washington: You are not required to wait sixty(60) days before filing a claim directly with the insurer. We may not cancel this Contract without providing You with written notice at least 21 days prior to the effective date of cancellation. Such notice shall include the effective date of cancellation and the reason for cancellation. If We fail to act on Your claim, You may contact Continental Insurance Company directly, at any time, at In Wisconsin: This Contract is subject to limited regulation by the Office of the Commissioner of Insurance of the State of Wisconsin. We will provide at least 60 days written notice to You if We change the monthly charge for the Plan, the administration of the Plan, or these terms and conditions. In Wyoming: If We cancel this Contract, We will mail You, at Your last address listed in Our records, written notice at least 10 days prior to the effective date of cancellation. Such notice shall include the effective date of cancellation and the reason for cancellation. Prior notice is not required if the reason for cancellation is nonpayment of the Contract fee, a material misrepresentation by You to Us or CenturyTel or a substantial breach of duties by You relating to the Listed Item(s) or its/their use. The Dispute Resolution provision above is replaced with the following: All disagreements and disputes between You and lock\line or CenturyTel, of every kind, if not resolved by negotiations, shall be resolved by individual arbitration pursuant to the Wyoming Uniform Arbitration Act. Annual Limit. We will cover up to, but no more than, $400 in total retail value of all repairs and replacements provided for Your Listed Items during any twelve-month period. We determine, in Our discretion, the retail value. We will value a repair or a replacement item at its approximate retail value. We will tell You the retail value of a repair or a replacement when We complete Your claim. Limitation of Liability. In the event of any error, omission or failure by lock\line or CenturyTel with respect to the Plan or the services provided by lock\line or CenturyTel hereunder, lock\line AND CenturyTel AGGREGATE RESPONSIBILITY AND LIABILITY SHALL BE LIMITED TO THE CHARGES ACTUALLY PAID BY YOU FOR THE PLAN (BUT NO MORE THAN THE LAST 24 MONTHLY CHARGES YOU PAID FOR THE PLAN). THIS IS YOUR SOLE REMEDY FOR ANY ERRORS, OMISSIONS OR FAILURE OF lock\line OR CenturyTel PERFORMANCE. FURTHER, UNDER NO CIRCUMSTANCES SHALL lock\line OR CenturyTel BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES (EVEN IF lock\line OR CenturyTel HAS BEEN ADVISED OF OR HAS FORESEEN THE POSSIBILITY OF SUCH DAMAGES), ARISING FROM THE PLAN OR lock\line OR CenturyTel PERFORMANCE UNDER THE PLAN, OR UNDER ANY PROVISION OF THIS CONTRACT, SUCH AS, BUT NOT LIMITED TO, LOSS OF REVENUE OR ANTICIPATED PROFITS OR LOST BUSINESS. EXCEPT AS OTHERWISE EXPRESSLY STATED IN THIS CONTRACT, lock\line AND CenturyTel HEREBY SPECIFICALLY DISCLAIM ANY AND ALL REPRESENTATIONS OR WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE PLAN AND SERVICES TO BE PROVIDED HEREUNDER BY lock\line OR CenturyTel INCLUDING ANY IMPLIED WARRANTY OF TITLE, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND IMPLIED WARRANTIES ARISING FROM COURSE OF DEAL- ING OR COURSE OF PERFORMANCE. Dispute Resolution. All disagreements and disputes between You and lock\line or CenturyTel, of every kind, if not resolved by negotiations, shall be resolved by arbitration under the then current consumer arbitration rules of the American Arbitration Association. Any arbitration which You attend will take place at a location within the federal judicial district that includes Your billing address. A single arbitrator engaged in the practice of law shall conduct the arbitration and the arbitrator s decision and award shall be final and binding, and judgment upon the award may be entered in any court having jurisdiction. All claims must be arbitrated individually, and there will be no consolidation or class treatment of any claims. Force Majeure. We have no responsibility for delays or failures due to fire, flood, explosion, war, strike, embargo, acts of the government, military authority, or the elements, or other causes beyond Our control, and in such event, We may cancel this Contract and the Plan immediately. Prohibitions on Transfer and Abuse of the Plan. This Plan is for Your use only. It is not transferable by You to any other person, and may not be assigned by You. Telephone equipment owned by anyone other than You may not be made a Listed Item. Any abuse of the Plan by You, including but not limited to seeking replacement of a Listed Item not belonging to You, may result in termination of the Plan upon notice. Deductible. This Contract does not require You to pay a deductible. Insurance. This Contract is not an insurance policy, however, Our obligations under this Contract are insured under a service contract reimbursement insurance policy issued by The Continental Insurance Company, CNA Plaza, Chicago, Illinois If We fail to act on Your claim within 60 days, You may contact The Continental Insurance Company directly at CT-1 (ED. 09/03)

5 INSIDE WIRE MAINTENANCE PLAN PLUS T E L E P H O N E P R OT E C T I O N P R O G R A M Limitation of Liability: CenturyTel does not assume liability for any special or consequential damages that may be incurred as a result of your purchase of its products and services. As a condition to your acceptance of CenturyTel s products and services you agree that, unless prohibited by applicable law, CenturyTel s liability for damages incurred by you in connection with your use of CenturyTel s products and services shall be limited to the amounts paid by you to CenturyTel in connection with the receipt of such products and services. CenturyTel s IWMP is an optional service, not required for basic telephone service and may be cancelled at any time without penalty. Customers without the plan may make the repairs themselves, have an independent contractor or have CenturyTel make the repairs on a time and material basis. The Telephone Protection Program is also an optional service that may be added with the IWM Plan. The service contract containing the compete Terms and Conditions of the Telephone Protector Program is included within this brochure. Customer agrees replacement items may be of "comparable kind and quality" and there is no assurance, representation or warranty that any replacement item will be identical or offer the same functionalities as the one being replaced. Replacement items may be new, pre-owned, or refurbished. ALL-LECIWMPWTPP12/03

6 INSIDE WIRE MAINTENANCE PLAN (IWMP) The Inside Wire Maintenance Plan covers the diagnosis, repair, and/or replacement of inside wiring and/or jacks in your home or office for a low monthly fee. Inside and Outside Wiring Responsibilities Telephone lines connect to a Network Interface Device (NID) on your property. This NID is often located on the outside wall of your home or another building on the property, such as a garage. Benefits of Inside Wire Maintenance Convenience and satisfaction of having a trained and qualified CenturyTel technician to diagnose the problem and make any necessary repairs to your inside wiring and jacks at no additional cost beyond the low monthly fee. Peace of mind you ll never worry about unexpected repair bills for your inside wiring and jacks. Value IWMP covers all your inside wiring and jacks for less than 15 cents a day. Inside Wire Maintenance Coverage Isolation of service problems, by an experienced, certified technician. Maintenance to approved wiring from the protector to each jack within your home and/or business. Accidental damage to inside wiring and/or jacks, due to normal wear and tear, the natural aging of the wire, and damage caused by rodents or other animals. TELEPHONE PROTECTION PROGRAM Our Telephone Protection Program provides coverage for all of your eligible home telephones and Caller ID units from mechanical or electrical failure due to normal wear and tear or power surge. If your phone becomes inoperable for one of these reasons, you only make one toll free call to file a replacement request and a replacement phone is sent to you immediately for all covered requests. The process is convenient and easy. Benefits and Features of the Telephone Protection Program All eligible home phones and caller ID units are covered for one low price Coverage includes mechanical/electrical failure and power surges 90-day warranty on replacement equipment No deductible $400 annual limit Replacements are shipped directly to your door Replacement equipment is of like kind, and quality Convenient and easy process Repair of the outside wiring, up to and including the NID, are covered by the fee you pay for basic phone service. From the NID, telephone lines extend into the building, through the jacks where you plug in your phones. This wiring, from the NID to the jacks, is called inside wire and is your responsibility to repair and maintain. IWMP covers repairs to this inside wiring and the jacks. With IWMP, we will repair faulty jacks and inside wire at no additional charge. Inside Wire Maintenance Plan Exclusions and Conditions Damage to wiring and jacks due to natural disaster or acts of God. Customer negligence, excessive abuse and/or additional wiring placed by the customer which does not meet company standards. Repair of defective phone cords, phones or equipment such as fax machines, answering machines or computers. Recreational vehicles and other temporary or moveable structures are not covered. Lines terminating to a Key/PBX, ISDN lines or other non-basic lines. The following may not be covered: Leased commercial facilities, multi dwelling units (apartment buildings, nursing homes, etc.) The telephone company will provide maintenance to the protector at these locations. It may be the responsibility of the management of these facilities to monitor and notify each tenant of this policy. If you subscribe to more than one line, you must subscribe to IWMP on all lines in order for them to be covered. For more information or to enroll in the Telephone Protection Program, please call CenturyTel Customer Care at: Residential Business

7 PLEASE PLACE STAMP HERE Telephone Protection Plan lock\line Warranty Services, LLC P.O. Box Kansas City, MO Thank you for choosing CenturyTel s Telephone Protection Plan. Please complete and return this registration form to ensure all your telephone equipment is covered. CT-1 (ED. 09/03)

8 lock/line Warranty Services, LLC Plan Administrator and Services Company PO Box Kansas City, MO Telephone Protection Plan Registration Form You should use this form to register the eligible equipment in your home for coverage. Please complete, seal and mail this registration information. Please make sure you give your complete name, address and telephone numbers to make sure we register you correctly. Name on Telephone Bill Billing Phone Number ( ) Today s Date / / Additional line ( ) Address City State Zip Use the corresponding number(s) to the left of each description to write in the equipment information in the lines below each section. Please attach an additional sheet to register more equipment. Model/Type Speaker- Phone Feature Caller ID Feature Answering Device Integrated in Phone # of Lines Accessed by This Phone Manufacturer Age of Equipment 1. Corded Telephone 2. Caller ID Box Cordless Telephones MHz MHz. DSS GHz. Single Handset GHz. Multiple Handset System GHz. Single Handset GHz. Multiple Handset System 1. No 2. Yes 1. No Caller ID 2. Basic Caller ID 3. Call Waiting Caller ID 4. Call Disposition 1. No 2. Yes 1. 1 Line 2. 2 Lines (Do not include Call Waiting) 1. CenturyTel 2. Uniden 3. Panasonic 4. Sony 5. Vtech 6. Siemens 7. GE 8. Other (please specify) 1. 1 Year 2. 2 Years 3. 3 Years etc. You must complete this bottom portion Ex: 3 (900 MHz) 1 (NO) 2 (Basic) 1 (NO) 1 (1 Line) 8 (Cidco) 6 (6yrs) Please moisten, fold and affix stamp on outside to send.

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