A workers compensation and injury management scheme that works for all. Chris White. A/Chief Executive Officer

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2 A workers compensation and injury management scheme that works for all Chris White A/Chief Executive Officer

3 Discussion Points Privately underwritten system and approach to regulation Comparison of Australian schemes About WorkCover WA Scheme Performance Scheme trends Legislative Agenda Remaining responsive and adaptive to change Responding to economic changes Anticipating future of work Reducing musculoskeletal injuries

4 Comparisons of Australian schemes NT $93.2M 1,080 QLD $1.37B 24,710 WA $1.20B 11,640 Comcare $337.3M / 1, Seacare $19.5M / 120 SA $672.1M 7,950 TAS $143.9M 2,480 VIC $2.28B 21,970 NSW $2.31B 33,800 Privately Underwritten Centrally funded

5 WA Workers Compensation Market Structure Approved Insurers 89% of claims Self-insurers 11% of claims

6 Policy Key Roles of WorkCover WA Workers Compensation and Injury Management Act 1981 Statutory compensation Dispute Resolution Independent service Conciliation and Arbitration Services Register agreements Regulation Statutory compliance, performance standards Education Information and advice about the scheme Monitors workplace rehab. providers and registered agents Promotes injury management and workplace rehabilitation

7 Percentage of payroll Scheme Trends - Recommended Premium Rates 4% 3% 2.97% 2% 1.53% 1% 0%

8 Scheme Trends Claims Lodgement 28,362 The number of work-related injury and disease claims lodged in 2016/17 35,462 17,791 32,641 30,895 15,826 14,278 28,362 12,323 17,671 16,815 16,617 16, / / / /17 Lodgement year Lost-time No lost-time Total

9 Scheme Trends Claims Frequency / / / / /17 Lodgement year

10 Scheme Trends Short and Long Duration Claims 2016/17 Annual change Short duration claims No lost-time claims Lost-time claims Short duration claims 64% 19% 43% 57% Long duration claims 36% Long duration claims 14%

11 Return to Work (RTW) Survey conducted by the Social Research Centre who interviews injured workers who: had at least 1 day away from work submitted a claim two years prior to the interview worked in either premium paying or self-insurer organisations Return to Work Survey 91 % 84 % 68 % WA 2016 RTW rate Current RTW rate 3-month stable RTW rate Australia 69 % 83 % 93 %

12 Work Status 82% 85% 87% 80% 73% 75% 76% 64% 10% 10% 11% 16% 2013/ / / /17 Lodgement year Partial hours Full hours RTW

13 Claim Payments $946m $941.7 million $959.6 million $967.4 million $945.6 million The total amount of claim payments made in 2016/ / / / /17 Transaction year

14 Claim Payments 2016/17 33% SERVICE PAYMENT SERVICE PAYMENT 43% medical and hospital 26% allied health & work rehab 31% legal & miscellaneous Total payments decreased by 3% over four years DIRECT COMPENSATION 67% DIRECT COMPENSATION 57% income payment 43% lump sums Total payments increased by 2% over four years

15 Settlements Number of settlements Settlement rate 5,912 6,198 6,534 6,322 15% 17% 18% 18% 2013/ / / /17 Finalisation year 2013/ / / /17 Finalisation year

16 Comparison of Key Indicators WA Australia 84% 74% Scheme costs on wages and services Return to work at any time 7-9 months post injury 75% 87% 3.9% Disputation rate 6.5% 88.5% Disputes resolved within six months 79%

17 Legislative Agenda Final report released reviewing the Workers Compensation and Injury Management Act 1981 Improves clarity and structure Addresses long standing policy issues Maintains fundamental aspects of scheme design Future direction considered by Government in early 2018

18 Legislative Agenda Compensation for Dependents Review recommended increase in lump sum benefit for dependents Government has approved drafting of the Bill to increase: lump sum compensation from $308,339 to $562,303 weekly allowance for children from $58.90 to $133 per week Ensure equitable access to compensation for de facto and married spouses Improve claim process

19 Remaining Responsive and Adaptive to Change Responsiveness to economic changes WorkCover WA monitors economic changes through: Actuarial assessment Internal monitoring Economic outlook Insurer Financial Health Report Scheme Viability Report

20 Remaining Responsive and Adaptive to Change Anticipating Future of work Gig Economy The gig economy Growth in on-demand services Workers or independent contractors? Flexibility in legislation

21 Remaining Responsive and Adaptive to Change Reducing musculoskeletal injuries The national strategy focuses on reducing the number of musculoskeletal injuries and diseases by 30% WorkCover WA is actively involved in supporting the reduction of musculoskeletal injuries and diseases to support the national strategy

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