Press Release ROYAL LONDON REPORTS STRONG PROFIT AND NEW BUSINESS GROWTH IN THE FIRST HALF OF 2017

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1 Press Release 17 August 2017 ROYAL LONDON REPORTS STRONG PROFIT AND NEW BUSINESS GROWTH IN THE FIRST HALF OF 2017 Trading highlights New life and pensions business (PVNBP basis) 1 up by 45% to 6,078m ( : 4,201m); Funds under management 2 up by 6% to 106bn (31 December : 100bn); European Embedded Value (EEV) operating profit before tax up by 34% to 185m ( : 138m); IFRS transfer to the unallocated divisible surplus (before other comprehensive income) increase of 274m to 192m ( : deduction from the unallocated divisible surplus of 82m); and Overall new business margins remained broadly in line with the prior period at 1.8% ( : 1.7%). New business review Intermediary business Individual Pensions and Drawdown new business sales 1 were up by 64% to 2,916m ( : 1,783m). The strong new business performance in the first half of the year reflects growth in the overall market size and significant success in our proposition, particularly the Drawdown Governance service. In addition to these factors, we have also experienced a net increase in individual pensions business from the Financial Conduct Authority s (FCA) introduction of the early exit charge cap, primarily through our focus on offering products which are good value for money. Group Pensions new business sales 1 were up by 32% to 2,527m ( : 1,921m). The strong performance in the first half of the year is a result of more members moving into existing schemes, increased transfer values driven by positive stock market performance, and

2 Page 2 higher quality schemes being won with larger average member numbers and contributions. We have indicated for some time that we expect a slowdown in workplace pensions, and the pipeline of schemes from auto-enrolment has indeed shown signs of reducing primarily as a result of reaching the final stages of auto-enrolment in 2017 where new schemes, which did not exist before 2012, are not taking adviser-led decisions. As a result Group Pensions new business is expected to be lower in the second half of the year. The secondary market, where advisers recommend schemes move to take advantage of better quality scheme administration or investment options, has slowly started to emerge and we will increasingly focus on this market going forward. Intermediary Protection new business sales 1 increased by 34% to 384m ( : 287m) following continued growth in the market. Despite increased competition, we have maintained our market position through our focus on adviser relationships and customer service. We are also working on solutions to extend our products to meet a wider range of customer needs, including piloting a new Diabetes Life Cover product and using technology to enhance the services to customers and advisers. Our Irish Protection business has developed a well-received critical illness proposition (known in Ireland as Specified Serious Illness) and has seen increasing volumes of Whole of Life business launched last year. Consumer business Our direct to consumer business was set up only three years ago with the aim of bringing fairer and better value for money products to customers. The business has initially focused on selling pre-paid funeral plans, over 50s life cover and simple life cover products through direct marketing and strategic distribution partnerships. Consumer new business sales 1 were up by 43% to 229m ( : 160m), reflecting the continued success of the direct-to-consumer propositions and in particular our Over 50s Life Cover and Life Insurance products. In the first half of the year the Over 50s proposition achieved one of the top positions in the direct-to-consumer market. We have broadened our Term product to give customers higher levels of cover and improved pricing. We have a strong pipeline of new proposition developments underway. A key part of our strategy is to expand distribution via strategic partnerships, and alongside existing partnerships with Co-operative Funeralcare and Ecclesiastical Insurance, our partnership with Post Office Money launched in January 2017 is performing well. We continue to seek opportunities to expand the reach of our propositions through further distribution partnerships.

3 Page 3 Wealth Royal London Asset Management (RLAM) continued to perform well, attracting gross inflows of 5.1bn ( : 2.3bn) arising from both Institutional and Wholesale markets. Institutional gross inflows were 3.1bn ( : 1bn) with some large investment mandate wins during the first half of Gross and net flows in Wholesale continued to be strong as we broadened our coverage of wealth managers and financial advisers. Funds under management 2 increased to 106bn (31 December : 100bn), with market conditions more stable in the first half of 2017 compared with the same period in. Our funds have performed well (particularly short duration bond funds, UK equity and sustainable fund ranges all of which have won awards), and two new funds have also recently launched: the Emerging Markets Equity Tracker fund on 5 June 2017 and the Multi Asset Credit (MAC) fund on 17 July Royal London Platform Services (RLPS) gross inflows were up 27% to 1.4bn ( : 1.1bn), which maintained its market share. Royal London s wrap platform saw assets under administration 3 increase by 9% to 13.4bn (31 December : 12.3bn). The business trades under the Ascentric brand and also provides white label platform services for larger advisory firms and other Royal London businesses. In the first half of 2017 Ascentric launched a simplified pricing structure with a single charge across all wrappers and investment offerings, which makes it easier for advisers and their clients to understand total costs. Since the new pricing structure was introduced in May, Ascentric has seen a significant increase in Self-Invested Personal Pension (SIPP) accounts set up on the platform. Review of financial performance EEV operating profit Our EEV operating profit before tax increased by 34% to 185m ( : 138m), assisted by strong new business profit of 149m (an increase of 71%) particularly in Pensions, Consumer and RLAM. EEV profit before tax increased to 327m ( : loss before tax 145m) as a result of the new business profit mentioned above, benefits from economic conditions and yield assumptions, and the Royal London Group Pension Scheme (RLGPS) moving from a deficit to a small surplus. The interim results included a charge for a change in basis for Solvency II of 182m, reflecting a one-off accounting charge arising from the alignment of EEV with the requirements of Solvency II.

4 Page 4 The overall new business margins remained broadly in line with the prior period at 1.8% ( : 1.7%), driven by the margins for new pensions business increasing to 2.3% ( : 1.8%) from very strong pensions new business performance (both Individual Pensions and Drawdown and Group Pensions), offset by a decrease in margins on Protection business. IFRS transfer to unallocated divisible surplus As a mutual company, all earnings are retained for the benefit of participating policyholders and are carried forward within the unallocated divisible surplus. The IFRS transfer to the unallocated divisible surplus (before other comprehensive income) for the six months ended 2017 was 192m ( : deduction from the unallocated divisible surplus of 82m). Our IFRS result for the first six months of 2017 benefited from the strong trading performance of the Group and rising stock markets increasing investment returns, however the results remained impacted by the low interest rate environment. The interim results included a charge for a change in basis for Solvency II of 165m. Capital Our capital position is robust and our Solvency II Standard Formula basis Investor View 4 surplus was 4.0bn at 2017 (31 December : 4.5bn) with a capital cover ratio of 203% (31 December : 232%). The Regulatory View surplus was 1.9bn at 2017 (31 December : 1.9bn) with a capital cover ratio of 149% (31 December : 155%). The 31 December Solvency II 5 surplus and capital cover ratios are as presented in Royal London s Annual Report and Accounts. These figures were estimates and final figures were disclosed in the Solvency and Financial Condition Report (SFCR) in May 2017; being a capital cover ratio of 227% and 4.4bn surplus (Investor View), and capital cover ratio of 153% and 1.8bn surplus (Regulatory View). The decrease in surplus and the reduction in the capital cover ratio on an Investor View and Regulatory View in the first half of 2017 were predominantly as a result of the expected run off of the Transitional Measure on Technical Provisions (TMTP) from 1 January 2017, and a revised capital add-on agreed with the Prudential Regulation Authority (PRA) on 7 March 2017 which was mainly as a result of a fall in the risk-free rate during. Phil Loney, Group Chief Executive of Royal London, said: Our strategy remains to deliver excellent value for money by focusing on creating the best customer outcomes and best customer experiences at really competitive prices. This philosophy is rooted in our status as a mutual. The growth in profit and new business sales we announce today underlines the continued success of our strategy.

5 Page 5 During 2017 we have consolidated our position as one of the new business leaders in the retail protection, pension and drawdown markets, and as one of the main providers of new workplace pension schemes entering auto-enrolment. Our Consumer business continues to grow successfully, in particular through the Over 50s Life Cover and Life Insurance products whilst securing strategic distribution partnerships. Our market position reflects our strategy of delivering high-quality products and service. We continue to invest in our capabilities to increase value for money for customers and to make it easier for their advisers to do business with us. For example the new Royal London Review Service launched in July 2017 automatically collates all Royal London pensions information for advisers into individual tailored client reports; advisers are then able to focus their time on providing important advice and recommendations for their clients based on this insight. As part of our strategy we are working continually to improve our proposition and enter new consumer markets to offer better value where we see that the market is delivering a poor deal for consumers. We have recently launched pilots for two new innovative products. In April 2017 we introduced the Diabetes Life Cover plan to improve outcomes for a group of consumers who are not currently well served by the life insurance industry; reducing the time taken to accept an application from weeks to less than an hour. Further, in June 2017 a new life insurance application service moved into pilot called Streamlined Mortgage Protection, which uses advanced machine learning to simplify the underwriting journey and provide an online, immediate decision to mortgage customers without additional underwriting questions and medical evidence being required. Recent FCA data confirmed a significant rise in Income Drawdown business across the market since the introduction of Pension Freedoms in The data revealed a particular surge in non-advised Drawdown sales; we think this is concerning as the best outcome for customers when choosing an income drawdown strategy generally occurs when they take financial advice, as the decisions are complex and can form a significant part of an individual s retirement income. We are pleased that the FCA is looking at this area more closely, and our view is that they should do more to encourage individuals to take impartial financial advice when contemplating Income Drawdown. We are also concerned that some providers may be sleepwalking their existing non-advised pension customers into their own in-house drawdown offerings, repeating some of the poor practice seen in the historic annuity market. Royal London intends to develop a better value for money drawdown offering and tools for those clients who insist on the non-advised route, but such competition will only be a viable solution if the FCA takes action to open this part of the market up to competition. We also believe that the Pensions Dashboard has the potential to boost competition in the UK pensions market. It is an important project designed to help customers by allowing savers and their advisers to have a comprehensive view of their pension savings and entitlements in one place to determine their retirement income. The dashboard could also provide a useful starting point for those advisers and customers seeking to obtain better value for money by consolidating numerous small pension pots. There is currently no legislation to ensure that all pension providers make their data available to the dashboard, which may create gaps in the data available causing the project to fail. We believe it is imperative that the Government legislates to mandate participation in the Pensions Dashboard as a key step to underpin greater competitive rivalry in the UK pensions sector which will in turn drive better value for money for consumers. During the first half of 2017 Article 50 was triggered and the process commenced for the UK to leave the European Union (EU). We are in the process of domiciling a subsidiary in Ireland to enable our business in the Republic of Ireland to continue to trade and to mitigate any uncertainty. We expect to maintain strong capitalisation and profitability as the UK leaves the EU.

6 Page 6 For further information please contact: Gareth Evans Gareth.evans@ Editor s notes: Royal London is the largest mutual life, pensions and investment company in the UK, with funds under management of 106 billion, around 9.0 million policies in force and 3,449 employees. Figures quoted are as at ) Present value of new business premiums (PVNBP) is the total of new single premium sales received in the year plus the discounted value, at the point of sale, of the regular premiums the Group expects to receive over the term of the new contracts sold in the year. The rate used to discount the cash flows in the reported results has been derived from the swap curve. 2) Funds under management represent the total of assets managed or administered by the Group on behalf of institutional and wholesale clients, and on behalf of the Group. 3) Assets under administration represent the total assets administered on behalf of individual customers and institutional clients. It includes those assets for which the Group provides investment management services, as well as those that the Group administers when the customer has selected an external third-party investment manager. 4) We have presented a Total Company ( Investor View ), which comprises the Royal London Open Fund, into which all new business is written, and seven closed ring-fenced funds from previous acquisition activity. The Investor View includes the surplus from the closed funds. Total Company ( Regulatory View ) includes a restriction of 2.1bn (31 December : 2.6bn) as a deduction from total Own Funds of 7.9bn (31 December : 7.9bn), because excess capital in the closed funds is ultimately for the benefit of those closed fund policyholders. Therefore closed funds report a zero surplus, with Total Company surplus equal to the Open Fund surplus. After the 2.1bn restriction, the Total Company ( Regulatory View ) reported a capital cover ratio of 149% at 2017 (31 December : 155%). 5) Solvency II basis of preparation The Solvency II position has been prepared in accordance with the Solvency II Directive which came into effect on 1 January for all insurance entities operating in Europe. Initially we are using the Standard Formula approach for the purposes of measuring regulatory capital under Solvency II. However, we are preparing an Internal Model that we plan to seek approval to adopt in We already use an internal capital model for the purposes of monitoring our capital and decision making across the Group. Royal London received approval for the use of both the Transitional Measure on Technical Provisions (TMTP) and the Volatility Adjustment. The Solvency II results at 2017 are estimated and are not subject to an external audit opinion. 6) Financial calendar 13 November 2017 RL Finance Bonds No 3 plc subordinated debt interest payment date 30 November 2017 RL Finance Bonds No 2 plc subordinated debt interest payment date Royal London will hold an investor conference call to present its 2017 interim financial results on Thursday 17 August 2017 at 09:00. Interested parties can register at: 7) Forward-looking statements This document may contain forward-looking statements with respect to certain of Royal London s plans, its current goals and expectations relating to its future financial position. By their nature, forward-looking statements involve risk

7 Page 7 and uncertainty because they relate to future events and circumstances which are beyond Royal London s control. These include, among others, UK economic and business conditions, market-related risks such as fluctuations in interest rates, the policies and actions of governmental and regulatory authorities, the impact of competition, the timing, impact and other uncertainties of future mergers or combinations within relevant industries. As a result, Royal London s actual future financial condition, performance and results may differ materially from the plans, goals and expectations set forth in Royal London s forward-looking statements. Royal London undertakes no obligation to update the forward-looking statements. CONTENTS In this section Page 1 New business review 8 2 Review of financial performance - Consolidated income statement EEV basis for the six months ended Consolidated balance sheet EEV basis as at EEV operating profit 10 - EEV profit before tax 11 - IFRS consolidated statement of comprehensive income for the six months ended IFRS consolidated balance sheet as at IFRS results 15 - IFRS balance sheet 15 - Investment performance 15 - Solvency II capital position on a Standard Formula basis 15 3 Other matters - UK referendum on EU membership 17 - Ratings agencies 17 Appendix 1: EEV basis of preparation 18 Appendix 2: IFRS basis of preparation 19 Appendix 3: Reconciliation of the IFRS unallocated divisible surplus to EEV 20

8 Page 8 New business review Intermediary Intermediary PVNBP New business contribution 1 New business margin m m m m % % Pensions 5,465 3, Protection Consumer PVNBP New business contribution 1 New business margin m m m m % % Consumer (5.2) 0.4 (3.3) Wealth PVNBP 2 New business contribution 1 New business margin m m m m % % RLAM 3,220 2, m m Change % RLAM Gross and net flows (including cash mandates) Inflows 5,122 2, % Outflows (2,988) (1,852) (61%) Net 2, % Ascentric 2017 m m Change % Gross inflows 1,366 1,070 28% Notes on the new business review 1 The new business contribution in the tables above has been grossed up for tax at 19% (: 20%). We have done this to help compare our results with the results of shareholder-owned life insurance companies which typically pay tax at 19% (: 20%). The EEV Consolidated income statement has been grossed up at the applicable tax rates. Overall new business margin of 1.8% (: 1.7%) combines Intermediary, Consumer and Wealth and is based on exact figures. 2 PVNBP for Wealth relates to gross sales inflows in the period, excluding external cash mandates which are treated as uncovered business and not valued on an EEV basis. The comparative has been updated to exclude cash mandates.

9 Page 9 2. Review of financial performance Consolidated income statement EEV basis for the six months ended months to 6 months to 12 months to December m m m Operating activities Contribution from new business Profit from existing business Expected return Operating experience variances Operating assumption changes Expected return on opening net worth (Loss)/profit on uncovered business (4) 4 (44) Strategic development costs and other items (41) (32) (82) Total operating profit before tax Economic experience variances Economic assumption changes 104 (177) (192) Movement in Royal London Group Pension Scheme surplus / (deficit) 27 (102) (118) Financing costs (23) (23) (46) ProfitShare - - (120) Change in basis for Solvency II - (182) (182) EEV profit/(loss) before tax 327 (145) 19 Attributed tax charge (11) (12) (40) Total EEV profit/(loss) after tax 316 (157) (21)

10 Page 10 Consolidated balance sheet - EEV basis as at December 2017 m m m Assets Assets held in closed funds 36,161 38,684 37,033 Assets backing non-participating liabilities 35,676 26,173 29,882 Reinsurance assets 5,789 8,490 8,442 Assets backing participating liabilities and net worth 9,061 8,600 8,759 Value of in-force business 2,312 1,705 2,065 Royal London Group Pension Scheme surplus Total 89,000 83,652 86,181 Liabilities Liabilities in closed funds 36,161 38,684 37,033 Non-participating liabilities 35,676 26,173 29,882 Reinsured liabilities 5,789 8,490 8,442 Participating liabilities 6,273 5,883 6,129 Current liabilities 1,639 1,402 1,523 Royal London Group Pension Scheme deficit Total 85,538 80,642 83,035 Embedded Value Net worth 1,149 1,315 1,107 Value of in-force business 2,312 1,705 2,065 Royal London Group Pension Scheme surplus/(deficit) 1 (10) (26) Total 3,462 3,010 3,146 EEV operating profit The Group achieved an EEV operating profit before tax of 185m, an increase of 34% ( : 138m) which was driven by new business sales, and included a 30m benefit arising from release of a counterparty default reserve following a change to the agreement with BlackRock. This was partially offset by higher strategic development costs and other items. Profit contribution from new business was 149m, up 71% from the previous year ( : 87m). New business contribution continues to be discounted using a rate derived from the swap curve. The overall new business margins 1 remained broadly in line with the prior period at 1.8% ( : 1.7%), driven by the margins for new pensions business increasing to 2.3% (30 June : 1.8%) from very strong pensions new business performance (both Individual Pensions and Drawdown and Group Pensions), offset by a decrease in margins on Protection business. 1 New business margins have been grossed up for tax at 19% (: 20%). The EEV Consolidated income statement has been grossed up at the applicable tax rates.

11 Page 11 Strategic development costs and other items increased to 41m ( : 32m), which related primarily to the cost of servicing historic remediation and costs we expect to incur meeting the requirements of regulatory developments. EEV profit before tax EEV profit before tax was 327m ( : loss of 145m). The increase on the previous year is due to our strong operating performance, benefits from economic conditions and yield assumptions, and the RLGPS moving from a deficit to a small surplus. The loss of 145m includes an accounting charge of 182m arising on the alignment of our EEV methodology to Solvency II requirements. Change in basis for Solvency II The introduction of Solvency II during resulted in a change to the basis used to produce the EEV balance sheet to more closely align with the methodology used for Solvency II. The main changes were to use a swap curve to discount cash flows compared to a gilt curve used previously, a change in the methodology to reserve for reinsurer default, and consequential changes to the methodology for calculating the value of in-force business (VIF). The effect of these adjustments was recognised in with no restatement of prior periods as the adjustments were treated as a change in estimate. The total impact on was a reduction in the VIF of 346m and an increase in the net worth of 164m, resulting in a net reduction in the Group s embedded value of 182m. EEV balance sheet During the first half of 2017 the reinsurance agreement with BlackRock was changed to move our investment with BlackRock Life Limited to investments in other BlackRock funds. This change resulted in a 2.6bn reclassification on the EEV balance sheet; a reduction in Reinsurance assets with a corresponding increase in Assets backing non-participating liabilities.

12 Page 12 IFRS consolidated statement of comprehensive income for the six months ended 2017 Revenues 6 months to months to 12 months to 31 December m m m Gross earned premiums ,291 Premiums ceded to reinsurers (91) (678) (730) Net earned premiums 539 (16) 561 Fee income from investment and fund management contracts Investment return 2,159 7,113 10,864 Other operating income Total revenues 2,879 7,258 11,755 Policyholder benefits and claims Claims paid, before reinsurance 1,316 1,350 2,703 Reinsurance recoveries (251) (248) (507) Claims paid, after reinsurance 1,065 1,102 2,196 (Decrease)/increase in insurance contract liabilities, before reinsurance (555) 4,852 4,545 Reinsurance ceded 185 (804) (548) (Decrease)/increase in insurance contract liabilities, after reinsurance (370) 4,048 3,997 (Increase) in non-participating value of in-force business (171) - (317) Increase in investment contract liabilities 1,455 1,315 3,974 Total policyholder benefits and claims before change in basis for Solvency II 1,979 6,465 9,850 Change in basis for Solvency II Total policyholder benefits and claims 1,979 6,630 10,015 Operating expenses Administrative expenses Investment management expenses Amortisation charges and impairment losses on acquired PVIF and other intangible assets Investment return attributable to external unit holders Other operating expenses Total operating expenses ,368 Finance costs Result before tax and before transfer to unallocated divisible surplus Tax charge Transfer to/(deduction from) the unallocated divisible surplus 192 (82) 76 Result for the period - - -

13 Page 13 IFRS consolidated statement of comprehensive income for the six months ended 2017 (continued) Other comprehensive income Items that will not be reclassified to profit or loss 6 months to months to 12 months to 31 December m m m Remeasurements of defined benefit pension schemes 32 (93) (98) Transfer to/(deduction from) the unallocated divisible surplus Other comprehensive income for the period net of tax 32 (93) (98) Total comprehensive income for the period As a mutual company, all earnings are retained for the benefit of participating policyholders and are carried forward within the unallocated divisible surplus. Accordingly, there is no profit or loss for the period shown in the statement of total comprehensive income.

14 Page 14 IFRS consolidated balance sheet as at December ASSETS m m m Property, plant and equipment Investment property 5,413 5,306 5,297 Intangible assets Reinsurers share of insurance contract liabilities 5,722 6,162 5,907 Pension scheme surplus Current tax asset Financial investments 77,733 68,997 74,479 Trade and other receivables 1, Cash and cash equivalents 3,512 3,819 3,292 Total assets 94,335 86,175 90,631 LIABILITIES Participating insurance contract liabilities 32,291 32,938 32,709 Participating investment contract liabilities 2,149 2,080 2,154 Unallocated divisible surplus 3,516 3,139 3,292 Non-participating value of in-force business (1,388) (909) (1,217) 36,568 37,248 36,938 Non-participating insurance contract liabilities 7,723 7,940 7,860 Non-participating investment contract liabilities 34,668 27,414 31,329 42,391 35,354 39,189 Subordinated liabilities Payables and other financial liabilities 7,341 8,156 7,448 Provisions Other liabilities Liability to external unit holders 6,498 3,937 5,502 Pension scheme liability Deferred tax liability Current tax liability Total liabilities 94,335 86,175 90,631

15 Page 15 IFRS results The IFRS transfer to the unallocated divisible surplus for the six months ended 2017, before other comprehensive income, was 192m ( : deduction from the unallocated divisible surplus of 82m). Similar to EEV, our IFRS result benefits from the strong trading performance of the Group and rising stock markets increasing investment returns, however the results remain impacted by the low interest rate environment. Other comprehensive income included the positive movement in the Group s pension schemes of 32m ( : a charge of 93m), moving from a deficit to a surplus. The result included the impact of the change in basis for Solvency II of 165m. Including other comprehensive income, the total transfer to the unallocated divisible surplus for the 6 months to 2017 was 224m ( : deduction from unallocated divisible surplus of 175m). Consistent with previous periods and as set out in Appendix 3, there are some differences between the EEV and IFRS results which include the value of our asset management and service company subsidiaries ( 2017: IFRS result lower by 67m) and an increase in the fair value of our subordinated debt ( 2017: IFRS result higher by 18m). These items were offset slightly by the amortisation of certain intangibles recognised in IFRS and not EEV ( 2017: IFRS result lower by 5m). IFRS balance sheet Our balance sheet remains strong. Our total investment portfolio, including investment property, was 79.8bn at 31 December and grew by 4.1% to 83.1bn at Our financial investment portfolio continues to be well balanced across a number of financial instruments, with the majority (85% at 2017) in equity securities and fixed income assets. Investment performance We measure our investment returns against benchmarks that we have constructed from market indices weighted to reflect the asset mix of each sub-fund. In the six months to 2017 the investments backing the asset shares of the Open Fund achieved a return of 3.3%, ( : 7.5%). In the first half of 2017 our investments achieved positive returns through equities and corporate bonds in particular. Investment return is lower than the same period in due to yields reaching historic lows following the vote to exit the EU, which resulted in a significant increase in both asset and liability valuations as at. Solvency II capital position on a Standard Formula basis Our capital position remains robust, reflecting the strength of our underlying business and effective capital management strategies. The Investor View capital cover ratio for Royal London is 203% including surplus in the closed funds (31 December : 232%). The decrease in the surplus and capital cover ratios between 31 December and 2017 is driven by the

16 Page 16 expected run-off of the TMTP from 1 January 2017, and a revised capital add-on agreed with the PRA on 7 March 2017 which was mainly as a result of a fall in the risk-free rate during. The Open Fund had an excess surplus of 1.9bn on 2017 (31 December : 1.9bn) and a capital cover ratio of 203% at 2017 (31 December : 209%). The closed funds are also well capitalised with a surplus of 2.1bn on 2017 (31 December : 2.6bn) and a capital cover ratio of 203% (31 December : 254%). The Regulatory View capital cover ratio, which does not recognise surplus in the closed funds, was 149% at 2017 (31 December : 155%). The majority (78%) of total Own Funds within the Royal London Open Fund is made up of Tier 1 capital, with subordinated debt valued at 0.8bn classified as Tier 2 capital. Own Funds within the closed funds are entirely Tier 1 capital. In common with many in the industry, we present two cover ratios. An Investor View for analysts and investors in our subordinated debt, which does not restrict the surplus in the closed funds, and a Regulatory View where the closed funds surplus is treated as a liability bn Own Funds: Royal London Open Fund Royal London Closed Funds Total Company (Investor View) Closed Fund Restriction Total Company (Regulatory View) Tier Tier Total Own Funds Closed funds restriction (2.1) (2.1) Adjusted Own Funds (A) (2.1) 5.8 Solvency Capital Requirement (B) Surplus (2.1) 1.9 Capital cover ratio 2 (A/B) 2017 Capital cover ratio (A/B) 3 31 December 203% 203% 203% n/a 149% 209% 254% 232% n/a 155% Notes 1. Figures presented in the table are rounded, and the capital cover ratio is calculated based on exact figures. 2. As disclosed in the Solvency and Financial Condition Report (SFCR), the decrease in the Solvency II capital position between 31 December and 2017 is primarily a result of: o the reduction in the TMTP from 1 January 2017; and o a new capital add-on agreed with the PRA on 7 March The 31 December Solvency II surplus and capital cover ratios are as presented in Royal London s Annual Report and Accounts. These figures were estimates and final figures were disclosed in the SFCR in May 2017; being a capital cover ratio of 227% and 4.4bn surplus (Investor View), and capital cover ratio of 153% and 1.8bn surplus (Regulatory View).

17 Page 17 At 2017, the use of the approved TMTP contributed 31% towards the Investor View capital cover ratio (9% on the Regulatory View). We use the Standard Formula approach for the purposes of measuring regulatory capital under Solvency II. Royal London received approval for the use of both the TMTP and the Volatility Adjustment. We are developing an Internal Model that we plan to seek approval to adopt in We already use an internal capital model for the purposes of monitoring our capital and decision making across the Group. 3. Other matters UK referendum on EU membership We have considered the impact of the UK s decision to leave the EU and are confident that there is no significant impact to the operations or the capital of the Group. The Group maintains a very strong capital position. We are in the process of domiciling a subsidiary in Ireland to enable our business in the Republic of Ireland to continue to trade and to mitigate any uncertainty for Royal London from the UK leaving the EU. We will continue to monitor the implications of the UK leaving the EU, but expect to continue to trade as normal. We continue to work on behalf of our customers to provide them with stability and the best possible long-term returns. Ratings agencies In June 2017 Moody s affirmed our existing A2 insurance financial strength rating and revised its outlook for Royal London from negative to stable. Moody s announcement stated their expectation that the impact on Royal London of the UK s decision to leave the EU will be moderate over the next 12 to 18 months, and for Royal London to maintain strong capitalisation and profitability. In July 2017, Standard and Poor s reaffirmed Royal London s counterparty credit rating of A, with a stable outlook.

18 Page 18 Appendix 1 - EEV basis of preparation The EEV results presented in this document have been prepared in accordance with the European Embedded Value Principles (the EEV Principles) and the EEV Basis for Conclusions issued in April by the CFO Forum. They provide supplementary information for the six months ended 2017 and should be read in conjunction with the Group s IFRS results. These contain information regarding the Group s financial statements prepared in accordance with IFRS issued by the International Accounting Standards Board and adopted for use in the European Union. The EEV methodology applied is consistent with the methodology set out in the Group s Annual Report and Accounts for the year ended 31 December. The EEV Principles were designed for use by proprietary companies to assess the value of the firm to its shareholders. As a mutual, Royal London has no shareholders. Instead we regard our members as the nearest equivalent to shareholders and have interpreted the EEV Principles accordingly. The reported embedded value provides an estimate of Royal London s value to its members. EEV operating profit The definition of EEV operating profit follows the same principles as IFRS operating profit, with the exception of those items which are recognised under IFRS but are excluded from EEV as they cannot be recognised for regulatory purposes. Most notably, IFRS operating profit includes amortisation and impairment of intangibles whereas in EEV reporting, goodwill and other intangible assets (other than VIF) are excluded because they are not permitted to be recognised for regulatory purposes.

19 Page 19 Appendix 2 - IFRS basis of preparation The IFRS financial information for the six months ended 2017 has been prepared on the basis of the accounting policies that The Royal London Mutual Insurance Society Limited and its subsidiaries ( the Group ) expects to adopt for the 2017 year end. These accounting policies are in accordance with IFRS issued by the International Accounting Standards Board as adopted for use in the European Union. In preparing the results for the six months ended 2017, the Group has not applied IAS 34, Interim Financial Reporting, because this accounting standard is not mandatory for the Group. The accounting policies applied are consistent with those set out in the Group s Annual Report and Accounts for the year ended 31 December. The results for the six months ended 2017 and are unaudited. These results do not constitute statutory accounts as defined in Section 434 of the Companies Act The results for the year ended 31 December have been taken from the Group s Annual Report and Accounts as delivered to the Registrar of Companies. The auditors have reported on the financial statements and their report was unqualified and did not contain a statement under section 498 of the Companies Act After making enquiries, the directors are satisfied that the Group has adequate resources to continue to operate as a going concern for the foreseeable future and have prepared the IFRS financial information on that basis. There are no material uncertainties to our ability to adopt the going concern basis of accounting.

20 Page 20 Appendix 3 Reconciliation of the IFRS unallocated divisible surplus to EEV 6 months to 2017 m 6 months to m 12 months to 31 December m IFRS unallocated divisible surplus 3,516 3,139 3,292 Valuation differences between IFRS and EEV - Goodwill and intangible assets (245) (274) (250) - Deferred tax valuation differences (5) (2) (2) - Subordinated debt at market value (70) (38) (52) - Subsidiaries valuation differences (1) (12) (8) Add items only included on an embedded value basis - Valuation of asset management and service subsidiaries Other valuation differences EEV 3,462 3,010 3,146 Reconciliation of the IFRS transfer to/(deduction from) unallocated divisible surplus to EEV profit/(loss) for the period 6 months to 2017 m 6 months to m 12 months to 31 December m IFRS transfer to/(deduction from) unallocated divisible surplus 224 (175) (22) Amortisation of intangible assets Differences in valuation of subsidiaries (12) Change in fair value of subordinated debt (18) (13) (27) Movement in valuation differences for deferred tax assets (3) (1) (1) Other movements in valuation bases 41 (17) 11 EEV profit/(loss) for the period 316 (157) (21)