Highmark Blue Cross Blue Shield: my Priority Blue Flex HMO 1000G Coverage Period: 01/01/ /31/2017

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1 This is only a summary. If you want more detail about your coverage and costs, you can get the complete terms in the policy or plan document at or by calling Important Questions Answers Why this Matters: What is the overall deductible? Are there other deductibles for specific services? Is there an out of pocket limit on my expenses? What is not included in the out of pocket limit? Is there an overall annual limit on what the plan pays? $1,000 Individual/$2,000 Family enhanced value network; $2,000 Individual/$4,000 Family standard value network. All innetwork services credited to both the enhanced and standard value deductibles. Deductible doesn t apply to preventive care. Consult your policy for other services not applied to deductible. No. Yes, $4,000 Individual/$8,000 Family, Combined enhanced and standard value network. All in-network services credited to both the enhanced and standard value out-of-pocket limits. Premiums, balance-billed charges, and health care this plan doesn't cover No. You must pay all the costs up to the deductible amount before this plan begins to pay for covered services you use. Check your policy or plan document to see when the deductible starts over (usually, but not always, January 1st). See the chart starting on page 3 for how much you pay for covered services after you meet the deductible. You don't have to meet deductibles for specific services, but see the chart starting on page 3 for other costs for services this plan covers. The out-of-pocket limit is the most you could pay during a coverage period (usually one year) for your share of the cost of covered services. This limit helps you plan for health care expenses. Even though you pay these expenses, they don't count toward the out-ofpocket limit. The chart starting on page 3 describes any limits on what the plan will pay for specific covered services, such as office visits. 1 of 11 at and or call to request a copy. A copy of your agreement can be f ound at my Priority Blue Flex HMO 1000G

2 Does this plan use a network of providers? Do I need a referral to see a specialist? Are there services this plan doesn t cover? Yes. For a list of network providers, see or call No. Yes. If you use a network doctor or other health care provider, this plan will pay some or all of the costs of covered services. Be aware, your network doctor or hospital may use an out-of-network provider for some services. Plans use the term network, preferred or participating for providers in their network. See the chart starting on page 3 for how this plan pays different kinds of providers. You can see the specialist you choose without permission from this plan. Some of the services this plan doesn t cover are listed in the Excluded Services & Other Covered Services section. See your policy or plan document for additional information about excluded services. Copayments are fixed dollar amounts (for example, $15) you pay for covered health care, usually when you receive the service. Coinsurance is your share of the costs of a covered service, calculated as a percent of the allowed amount for the service. For example, if the plan s allowed amount for an overnight hospital stay is $1,000, your coinsurance payment of 20% would be $200. This may change if you haven t met your deductible. The amount the plan pays for covered services is based on the allowed amount. If an out-of-network provider charges more than the allowed amount, you may have to pay the difference. For example, if an out-of-network hospital charges $1,500 for an overnight stay and the allowed amount is $1,000, you may have to pay the $500 difference. (This is called balance billing.) This plan may encourage you to use network providers by charging you lower deductibles, copayments and coinsurance amounts. 2 of 11 at and or call to request a copy. A copy of your agreement can be found at

3 Common Medical Event If you visit a health care provider s office or clinic If you have a test Services You May Need Enhanced Value You Use a Standard Value Out-of- Network Limitations & Exceptions Primary care visit to treat an $40 copay/visit $60 copay/visit Not covered none injury or illness Specialist visit $60 copay/visit $80 copay/visit Not covered none Other practitioner office $60 copay/visit $80 copay/visit Not covered 20 visits per benefit period visit for chiropractor for chiropractor Preventive care Screening Immunization No charge for preventive care services No charge for preventive care services Not covered Please refer to your preventive schedule for additional information. Diagnostic test (x-ray, blood work) Imaging (CT/PET scans, MRIs) $40 copay/visit $60 copay/visit Not covered Enhanced Value Network: pathology/lab $20 copay for nonhospital visit. $200 copay/visit $350 copay/visit Not covered none 3 of 11 at and or call to request a copy. A copy of your agreement can be f ound at

4 Common Medical Event If you need drugs to treat your illness or condition More information about prescription drug coverage is available at Services You May Need Formulary Low Cost Generic drugs Medium Cost Generic and Low Cost Brand Drugs High Cost Generic and Medium/High Cost Brand Drugs Highest Cost Generic, Highest Cost Brand and Specialty drugs Enhanced Value You Use a Standard Value 15% coinsurance; $3/$6/$9 minimum, $10/$20/$30 maximum per prescription (retail) 15% coinsurance; $6 minimum/ $20 maximum per prescription (mail order) 25% coinsurance; $20/$40/$60 minimum, $75/$150/$225 maximum per prescription (retail) 25% coinsurance; $40 minimum/ $150 maximum per prescription (mail order) 35% coinsurance; $70/$140/$210 minimum, $250/$500/$750 maximum per prescription (retail) 35% coinsurance; $140 minimum/ $500 maximum per prescription (mail order) 50% coinsurance; $150/$300/$450 minimum, $1,000/$2,000/$3,000 maximum per prescription (retail) 50% coinsurance; $300 minimum/ $2,000 maximum per prescription (mail order) Out-of- Network Not covered Not covered Not covered Not covered Limitations & Exceptions Up to 31/60/90-day supply retail pharmacy. Up to 90-day supply maintenance prescription drugs through mail order. Specialty drugs up to 31-day supply. Certain participating retail pharmacy providers may have agreed to make maintenance prescription drugs available at the same cost-sharing and quantity limits as the mail service coverage. This plan has Essential Formulary. 4 of 11 at and or call to request a copy. A copy of your agreement can be found at

5 Common Medical Event If you have outpatient surgery If you need immediate medical attention If you have a hospital stay If you have mental health, behavioral health, or substance abuse needs Services You May Need Enhanced Value You Use a Standard Value Out-of- Network Limitations & Exceptions Facility fee (e.g., 10% coinsurance 30% coinsurance Not covered none ambulatory surgery center) Physician/surgeon fees 10% coinsurance 30% coinsurance Not covered none Emergency room services $250 copay/visit $250 copay/visit $250 copay/visit Copay waived if admitted as an inpatient. Emergency medical 10% coinsurance 10% coinsurance 10% coinsurance none transportation Urgent care $80 copay/visit $100 copay/visit Not covered none Facility fee (e.g., hospital 10% coinsurance 30% coinsurance Not covered Precertification may be required. room) after $250 copay after $500 copay Physician/surgeon fee 10% coinsurance 30% coinsurance Not covered none Mental/Behavioral health $60 copay/visit $60 copay/visit Not covered none outpatient services Mental/Behavioral health 10% coinsurance 10% coinsurance Not covered none inpatient services after $250 copay after $250 copay Substance use disorder $60 copay/visit $60 copay/visit Not covered outpatient services none Substance use disorder 10% coinsurance 10% coinsurance Not covered none inpatient services after $250 copay after $250 copay 5 of 11 at and or call to request a copy. A copy of your agreement can be f ound at

6 Common Medical Event If you are pregnant If you need help recovering or have other special health needs If your child needs dental or eye care Services You May Need Enhanced Value You Use a Standard Value Out-of- Network Limitations & Exceptions Prenatal and postnatal care 10% coinsurance 30% coinsurance Not covered Network: The first visit to determine pregnancy is covered at no charge. Please refer to the Women s Health Preventive Schedule for additional information. Delivery and all inpatient services 10% coinsurance after $250 copay 30% coinsurance after $500 copay Not covered Precertification may be required. Home health care 10% coinsurance 30% coinsurance Not covered Network limit: 60 visits per benefit period. Rehabilitation services 10% coinsurance 30% coinsurance Not covered 30 physical medicine visits, 30 combined speech and occupational therapy visits per benefit period. Habilitation services 10% coinsurance 30% coinsurance Not covered 30 physical medicine visits, 30 combined speech and occupational therapy visits per benefit period. Skilled nursing care 10% coinsurance 30% coinsurance Not covered Network: 120 days per benefit period. Durable medical equipment 10% coinsurance 30% coinsurance Not covered none Hospice service 10% coinsurance 30% coinsurance Not covered Respite Care: 7 days every 6 months Eye exam No charge No charge Not covered 1 eye exam per 12 month period up to age 19 Glasses No charge No charge Not covered 1 pair of glasses or contacts per 12 month period Dental check-up No charge No charge Not covered 1 exam every 6 months 6 of 11 at and or call to request a copy. A copy of your agreement can be found at

7 Excluded Services & Other Covered Services: Services Your Plan Does NOT Cover (This isn t a complete list. Check your policy or plan document for other excluded services.) Acupuncture Hearing aids Routine foot care Bariatric surgery Long-term care Weight loss programs Cosmetic surgery Private-duty nursing Dental care (Adult) Other Covered Services (This isn t a complete list. Check your policy or plan document for other covered services and your costs for these services.) Chiropractic care Non-emergency care when traveling outside the U.S. Coverage provided outside the United States. See 7 of 11 at and or call to request a copy. A copy of your agreement can be f ound at

8 Your Rights to Continue Coverage: Federal and State laws may provide protections that allow you to keep this health insurance coverage as long as you pay your premium. There are exceptions, however, such as if: You commit fraud The insurer stops offering services in the State You move outside the coverage area For more information on your rights to continue coverage, contact the insurer at You may also contact your state insurance department at The Pennsylvania Department of Consumer Services at Your Grievance and Appeals Rights: If you have a complaint or are dissatisfied with a denial of coverage for claims under your plan, you may be able to appeal or file a grievance. For questions about your rights, this notice, or assistance, you can contact: The Pennsylvania Department of Consumer Services at Additionally, a consumer assistance program can help you file your appeal. Contact the Pennsylvania Department of Consumer Services at Does this Coverage Provide Minimum Essential Coverage? The Affordable Care Act requires most people to have health care coverage that qualifies as "minimum essential coverage." This plan or policy does provide minimum essential coverage. To obtain language assistance, call SPANISH (Español): Para obtener asistencia en Español, llame al TAGALOG (Tagalog): Kung kailangan ninyo ang tulong sa Tagalog tumawag sa CHINESE ( 中文 ): 如果需要中文的帮助, 请拨打这个号码 NAVAJO (Dine): Dinek'ehgo shika at'ohwol ninisingo, kwiijigo holne' To see examples of how this plan might cover costs for a sample medical situation, see the next page. 8 of 11 at and or call to request a copy. A copy of your agreement can be found at

9 Coverage Examples About these Coverage Examples: These examples show how this plan might cover medical care in given situations. Use these examples to see, in general, how much financial protection a sample patient might get if they are covered under different plans. Having a baby (normal delivery) Amount owed to providers: $7,540 Plan pays $5,930 Patient pays $1,610 Managing type 2 diabetes (routine maintenance of a well-controlled condition) Amount owed to providers: $5,400 Plan pays $3,930 Patient pays $1,470 This is not a cost estimator. Don t use these examples to estimate your actual costs under this plan. The actual care you receive will be different from these examples, and the cost of that care will also be different. See the next page for important information about these examples. Sample care costs: Hospital charges (mother) $2,700 Routine obstetric care $2,100 Hospital charges (baby) $900 Anesthesia $900 Laboratory tests $500 Prescriptions $200 Radiology $200 Vaccines, other preventive $40 Total $7,540 Patient pays: Deductibles $1,000 Copays $10 Coinsurance $600 Limits or exclusions $0 Total $1,610 You should also consider contributions to accounts such as health savings accounts (HSAs), flexible spending arrangements (FSAs) or health reimbursement accounts (HRAs) that help you pay out-of-pocket expenses. Sample care costs: Prescriptions $2,900 Medical Equipment and Supplies $1,300 Office Visits and Procedures $700 Education $300 Laboratory tests $100 Vaccines, other preventive $100 Total $5,400 Patient pays: Deductibles $1,000 Copays $400 Coinsurance $70 Limits or exclusions $0 Total $1,470 at and or call to request a copy. A copy of your agreement can be found at Highmark Blue Cross Blue Shield is an independent corporation operating under licenses from the Blue Cross and Blue Shield Association. I_ _ _SBC 9 of 11

10 Coverage Examples Questions and answers about the Coverage Examples: What are some of the assumptions behind the Coverage Examples? Costs don t include premiums. Sample care costs are based on national averages supplied by the U.S. Department of Health and Human Services, and aren t specific to a particular geographic area or health plan. The patient s condition was not an excluded or preexisting condition. All services and treatments started and ended in the same coverage period. There are no other medical expenses for any member covered under this plan. Out-of-pocket expenses are based only on treating the condition in the example. The patient received all care from network providers. If the patient had received care from out-of-network providers, costs would have been higher. What does a Coverage Example show? For each treatment situation, the Coverage Example helps you see how deductibles, copayments, and coinsurance can add up. It also helps you see what expenses might be left up to you to pay because the service or treatment isn t covered or payment is limited. Does the Coverage Example predict my own care needs? No. Treatments shown are just examples. The care you would receive for this condition could be different based on your doctor s advice, your age, how serious your condition is, and many other factors. Does the Coverage Example predict my future expenses? No. Coverage Examples are not cost estimators. You can t use the examples to estimate costs for an actual condition. They are for comparative purposes only. Your own costs will be different depending on the care you receive, the prices your providers charge, and the reimbursement your health plan allows. Can I use Coverage Examples to compare plans? Yes. When you look at the Summary of Benefits and Coverage for other plans, you ll find the same Coverage Examples. When you compare plans, check the Patient Pays box in each example. The smaller that number, the more coverage the plan provides. Are there other costs I should consider when comparing plans? Yes. An important cost is the premium you pay. Generally, the lower your premium, the more you ll pay in out-of-pocket costs, such as copayments, deductibles, and coinsurance. You should also consider contributions to accounts such as health savings accounts (HSAs), flexible spending arrangements (FSAs) or health reimbursement accounts (HRAs) that help you pay out-of-pocket expenses. at and or call to request a copy. A copy of your agreement can be found at 10 of 11

11 Insurance or benefit administration may be provided by Highmark Blue Cross Blue Shield, First Priority Life Insurance Company or First Priority Health, all of which are independent licensees of the Blue Cross and Blue Shield Association. Health care plans are subject to terms of the benefit agreement. To find more information about Highmark s benefits and operating procedures, such as accessing the drug formulary or using network providers, please go to DiscoverHighmark.com/QualityAssurance; or for a paper copy, call

12 Discrimination is Against the Law The Plan complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex, including sex stereotypes and gender identity. The Plan does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex assigned at birth, gender identity or recorded gender. Furthermore, the Plan will not deny or limit coverage to any health service based on the fact that an individual s sex assigned at birth, gender identity, or recorded gender is different from the one to which such health service is ordinarily available. The Plan will not deny or limit coverage for a specific health service related to gender transition if such denial or limitation results in discriminating against a transgender individual. The Plan: Provides free aids and services to people with disabilities to communicate effectively with us, such as: Qualified sign language interpreters Written information in other formats (large print, audio, accessible electronic formats, other formats) Provides free language services to people whose primary language is not English, such as: Qualified interpreters Information written in other languages If you need these services, contact the Civil Rights Coordinator. If you believe that the Plan has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, including sex stereotypes and gender identity, you can file a grievance with: Civil Rights Coordinator, P.O. Box 22492, Pittsburgh, PA 15222, Phone: , TTY: 711, Fax: , CivilRightsCoordinator@highmarkhealth.org. You can file a grievance in person or by mail, fax, or . If you need help filing a grievance, the Civil Rights Coordinator is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at or by mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C , (TDD) Complaint forms are available at If you speak English, language assistance services, free of charge, are available to you. Call U65_BCBS_G_P_1Col_12pt_blk_4c

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