GLOBAL PROCUREMENT STANDARD TERMS AND CONDITONS FOR TANZANIA

Transcription

1 GLOBAL PROCUREMENT STANDARD TERMS AND CONDITONS FOR TANZANIA 1. TERMS AND CONDITIONS 1.1 These Global Procurement Standard Terms and Conditions ( GP Standard Terms ) are attached to the Global Procurement Master Terms Agreement ( Master Terms ) between the parties. All Products and/or Services provided by the Supplier under the Agreement may be used for Trade Use and/or for HP s internal business operations, unless agreed otherwise by the parties in the corresponding SOW or Purchase Order. 2. FINANCIAL TERMS 2.1 Prices. All prices are firm, non revisable and net of all duties, fees or royalties. They include packaging, insurance, shipment to the stated place of delivery. They are given in Tanzanian Shilling unless stated otherwise. They include and will mention all travel and per diem costs unless otherwise specified. The Supplier guarantees that the price of Products and/or Services ordered do not exceed those offered to its customers on identical terms. 2.2 Taxes. HP shall pay or reimburse Supplier for Value Added Tax, GST, PST, Sales and Use or any similar transaction taxes imposed on the sale of Products and/or Services sold to HP under this Agreement provided the taxes are statutorily imposed either jointly or severally on HP. HP shall not pay or reimburse Supplier for any taxes which are statutorily imposed on Supplier including but not limited to taxes imposed Supplier s net or gross income, capital, net worth, property, or any employment related taxes on Supplier or Supplier s Personnel. Where Services are performed and/or Products are produced, sold or leased by Supplier in the same country as that of use by HP, an Affiliate of HP, or HP Customer, then invoicing and payment shall be by and between such local country entities of the parties, unless otherwise agreed upon by the parties in writing. If HP or an Affiliate of HP is required by law to make any deduction or to withhold from any sum payable hereunder, then the sum payable by HP or such Affiliate of HP upon which the deduction is based shall be paid to Supplier net of such legally required deduction or withholding. 2.3 Invoice Submission. No invoice can be dated prior to the date Products and/or Services are delivered to HP or a Customer, unless the SOW or other exhibit to the Agreement sets forth acceptance criteria, in which case no invoice can be dated prior to acceptance by HP. Supplier agrees to invoice HP within thirty (30) days after it has the right to invoice under the terms of the Agreement. In no event may Supplier submit invoices, or any corrections thereof, later than one hundred eighty (180) days after the date which an invoice may first be submitted and such timely submission is a pre-condition to any HP payment obligation. Each invoice will be submitted to the address set forth in the Purchase Order or as otherwise instructed by HP when electronic invoicing applies. 2.4 Payment Terms. All invoices provided to HP related to the purchase of Products and/or Services will be accumulated for a period from the 16th day of a calendar month to the 15th day of the following calendar month ( Accumulation Period ). HP will initiate payment for conforming invoices, collected during the Accumulation Period, on the first business day of the month nearest to forty-five (45) days following the end of the Accumulation Period. Any prompt payment discount will be calculated from the date a conforming invoice is received by HP. Payment will be in U.S. currency unless otherwise stated. Payment will not constitute acceptance of Products and/or Services or impair HP s right to inspect. Acceptance shall be when HP deems the Products and/or Services to meet its specified criteria ( Acceptance ). HP, at its option, and without prior notice to Supplier, shall have the right to set off or deduct from any Supplier s invoice, any credits, refunds or claims of any kind due HP. 2.5 Expenses. HP will not reimburse Supplier for any expense incurred by Supplier unless the expense is reasonable, pre-approved by HP in writing, and itemized on an invoice within sixty (60) days of the date on which the expense was originally incurred. 2.6 Set Off. To the extent permitted by the Applicable Law, HP may at any time set off any amount due against a sum owed by the Supplier to HP. 3. ORDERING, DELIVERY AND ACCEPTANCE TERMS 3.1 Reseller Certificate. Any purchase order issued by HP under the Agreement for Trade Use purposes will reference a reseller certificate number where applicable. GP Standard Terms TZA (English) Page - 1

2 3.2 Purchase Order Requirement. Supplier will not commence any Services for HP or incur any related expenses unless it has received an HP purchase order expressly authorizing such Services or expense. Only purchase orders issued in accordance with the HP s purchase order model shall be binding upon HP. Supplier shall acknowledge the receipt of the order marking its acceptance, stamped with its business stamp to HP. HP reserves the option of cancelling an order in the event of the Supplier making modifications to the acknowledgment of receipt. Prior written acceptance by HP must be given for any assignment of an order to a third party and/or any subcontracting. 3.3 Changes. HP may change the object of the purchase order, specifications, quantity, place or date of delivery for undelivered Deliverables if communicated at least fifteen days before delivery date or acceptance initially scheduled. If upon notification, such change affects the price, the Supplier will promptly advise HP and both parties will promptly negotiate an equitable charge for such a change. 3.4 Delivery and Acceptance Services and/or Deliverables. Supplier shall deliver Deliverables as per the Agreement, acceptance is recorded in a written report signed by both parties which is a prerequisite for the payment by HP. Unloading shall be at Supplier s cost and liability within the time limits specified in the purchase order. Any delay or risk of delay in the delivery has to be reported promptly to HP who reserves the right to cancel all or part of the purchase order which delivery dates are not respected. Transfer of title, risks and ownership occurs upon delivery and upon both parties signature of the acceptance report following the remittance of the Deliverables which stipulates no reserve. Acceptance shall only be take place after physical check or technical inspection where applicable. Supplier shall keep all risks and costs for any Deliverable which is rejected. 3.5 Delivery and Acceptance Licensed Products. Supplier s delivery of Licensed Products to HP or Customer shall be Delivered Duty Paid. Supplier shall deliver the Licensed Product electronically to locations chosen by HP unless agreed otherwise by the parties in writing. Acceptance criteria for Support and Maintenance (if required) shall be set forth in a Software Addendum. Upon delivery of the Licensed Product, HP will have thirty (30) days to test the Licensed Products and to tell Supplier its reservations when the software does not conform to the specifications set forth in the documentation, specifications, manuals and any relevant data sheet or promotional literature provided by Supplier. In the case HP would give Supplier reservations, Supplier will then have to make the required corrections under a thirty (30) day period. In the case HP would not make any reservations after delivery of the Licensed Product, the acceptance will be deemed after a thirty (30) day period. Notwithstanding the foregoing, such acceptance is subject to the compliance of the Licensed Product(s) with the terms of the Agreement, including, without limitation, compliance with Section 13, Warranties. 4. RIGHTS GRANTED LICENSED PRODUCT 4.1 Ownership. Supplier hereby reserves all rights to the Licensed Product, and any copyrights, patents, or trademarks, embodied therein or used in connection therewith, except for the rights expressly granted herein. Neither party is granted any ownership in or license to the trademarks, marks or trade names of the other party. 4.2 Internal Use License Grant. Supplier hereby grants to HP during the License Term an irrevocable, fully paid up, non-exclusive, royalty free, worldwide license to use, modify, reproduce, display, distribute, import and disclose the Licensed Product solely for Internal Use. 4.3 Trade Use License Grant. Supplier hereby grants to HP, a non-exclusive, license to display and distribute the Licensed Products to Customers worldwide for such Customer's use. In addition, Supplier hereby grants to HP, and HP's third party service providers, the right to use the Licensed Products distributed by HP and licensed by a Customer when providing Outsourcing Services, consulting, integration, support or other services to such Customer, including installation or integration of the Licensed Products with software or hardware products at HP s, Customer s or a third party service provider s location, or when providing an integrated solution to such Customer. 4.4 Transfer Obligations Applicable to Trade Use License Grants. HP's sole responsibility with respect to the distribution rights granted herein shall be to distribute the Licensed Product in the form supplied by Supplier which may be either of the following: (a) Shrink-wrap or Click-wrap License Agreements. Supplier acknowledges it has sole responsibility for including a shrinkwrap or click-wrap software license agreement with the Licensed Product. Supplier's current form of shrink-wrap or clickwrap software license shall be provided as an attachment to the Software Addendum. HP shall have no responsibility or liability with respect to the sufficiency of, or enforcement of, Supplier's shrink-wrap or click-wrap software license agreement or Support and Maintenance agreement with the Customer. Supplier will notify HP promptly of any changes to its shrink-wrap or click-wrap software license terms and provide a copy thereof to HP. However, Supplier retains sole responsibility for including such updated license terms with the Licensed Products. 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3 (b) Customer Executed License Agreements. If Supplier requires Customer to sign an end user license agreement, such end user license agreement shall be executed by and between Customer and Supplier. Supplier is responsible for ensuring that end user license agreements are signed and in place prior to Supplier s delivery of the Licensed Product to HP or Customer. Supplier will notify HP in writing when the end user license agreement for a Customer has been executed and the Licensed Product is ready to ship. Supplier is responsible for conducting, on a timely basis, any and all negotiations on the terms of Supplier s end user license agreement directly with Customer. HP will direct comments or questions regarding the end user license agreement to Supplier. Supplier s current end user license agreement will be provided as an attachment to the Software Addendum. 4.5 Trade Use License Grant for Outsourcing Services. Supplier hereby grants to HP, and HP s third party service providers, during the License Term, a worldwide, non-exclusive, irrevocable license, to install, operate, and use the Licensed Products in providing Outsourcing Services to Customers, from HP or its third party service provider's data center(s) or at the Customer s designated location(s). The foregoing shall be permissible regardless of any conflicting provision(s) in the end user license agreement which provide otherwise. 4.6 Additional Outsourcing Services Terms. (a) Password Provision. When providing Licensed Product that contains a password, license key or similar device that would prevent HP from exercising its rights pursuant to the Agreement, Supplier will provide HP with a master password, license key or a similar device that would allow HP s continued use of the Licensed Product pursuant to the terms and conditions of the Agreement (b) License Assignment to Customer. At no additional charge to HP or its Customer, HP may, at its sole discretion, assign the Licensed Product license(s) to the Customer during, or upon termination of, HP s provision of Outsourcing Services to the Customer. 4.7 No Third Party License Obligations. Supplier will identify in the Software Addendum any Open Source or freeware contained in each Licensed Product and the corresponding third party licenses for purposes of HP internal review. To the extent any third party materials are contained in a Licensed Product, Supplier agrees that each such Licensed Product will comply with the third party licenses and that HP s distribution of such Licensed Product, as provided by Supplier, will not be in conflict with any third party license requirements and will satisfy all conditions on use, modification or distribution of such third party materials without the need for any additional, unanticipated action or license fees on HP s part. 4.8 Notification Rights. Supplier will promptly inform HP in writing each time Supplier engages an investment banker to begin a process to, or otherwise begins on its own behalf a process to, solicit offers to enter into a sale of all or substantially all of the Supplier s assets or equity (including by way of merger) (each such offer, an "Acquisition Offer"), and HP will have the right to participate in any such process on substantially the same terms as those potential acquirers who are solicited as part of such process. Additionally, if Supplier receives an unsolicited Acquisition Offer in writing (which Acquisition Offer need not by its terms be binding), Supplier will provide prompt written notice to HP of the material terms of such Acquisition Offer. Supplier shall then in good faith consider any Acquisition Offer submitted by HP to Supplier in writing within five (5) business days of the written notice provided by Supplier (it being understood that Supplier may, in its discretion, proceed with any such Acquisition Offer, or no Acquisition Offer at all). Notwithstanding any conflicting provision of the Agreement, any and all obligations under this section shall terminate and be of no further force and effect on such date as the Agreement expires or is otherwise terminated as provided herein. 4.9 Restrictions. HP agrees that it will not disassemble, decompile or otherwise convert the Licensed Product object code to human readable form. HP agrees that it will not intentionally remove any copyright notices, proprietary markings, trademarks or trade names from the Licensed Product or documentation. Although the Licensed Product source code may contain confidential and trade secret information of Supplier, the Licensed Product in object code format and related documentation are deemed non-confidential and HP is not under any obligation to restrict access to or use of the Licensed Product or related documentation, except as otherwise provided in this Section Back-Up, Archive, Failover and Transfer. HP may, at no additional charge, transfer the Licensed Products to substitute, backup or replacement computer systems, provided that HP removes any such Licensed Products from the computer system in which the Licensed Products was previously installed. HP may, at no additional charge make copies or adaptations of the Licensed Products for archival and back-up purposes. HP shall have the right, at no additional charge, to maintain a failover copy of any Licensed Products on one or more redundant computer systems. Such failover Licensed Products shall be available to immediately initiate a process or application in the event that the primary computer system fails for any reason. The foregoing shall be permissible regardless of any conflicting provision(s) in the end user license agreement which provide otherwise. GP Standard Terms TZA (English) Page - 3

4 4.11 Support and Maintenance. The Agreement and the licenses provided are not contingent upon HP s entry into a Support and Maintenance relationship with Supplier. In the event that HP elects to receive Support and Maintenance, Supplier shall provide such Support and Maintenance as set forth in the Software Addendum. Unless otherwise agreed to in writing, all Support and Maintenance for the Licensed Products used or distributed by HP will be Supplier's responsibility. 5. PERSONAL DATA PROTECTION AND USE 5.1 Definition of Personal Data. Personal Data shall mean any information related to or by which a natural person can be identified or located. Personal Data made available to Supplier for processing on behalf of HP pursuant to the Agreement shall be referred to as HP Personal Data. The definition of HP Personal Data does not include Personal Data provided directly by Customer to Supplier when the Supplier is not acting on HP s behalf under the Agreement. 5.2 Processing and Use of HP Personal Data. (a) Supplier shall only process and use HP Personal Data to perform its obligations under the Agreement. Supplier shall strictly limit the disclosure of HP Personal Data to only those Supplier employees who need-to-know and only to the extent necessary for the performance of such obligations. Supplier shall ensure that its employees processing HP Personal Data have received timely and appropriate privacy training from the Supplier, and are bound by confidentiality obligations not less restrictive than those contained in the Agreement. Supplier may not sell, rent or lease HP Personal Data to anyone. (b) Supplier may not enter into subcontracting agreements with third parties or transfer HP Personal Data to another country without the express, written consent of HP. In the event Supplier is authorized by HP to subcontract any services involving collecting, using, storing, transferring and/or otherwise processing HP Personal Data, such subcontractor shall agree to protect and process the HP Personal Data under terms no less restrictive than those contained in the Agreement. Furthermore, HP reserves the right, at its sole option, to enter into additional confidentiality agreements directly with such subcontractors in order to ensure adequate protection of HP Personal Data or comply with any Applicable Law. 5.3 Additional Supplier Obligations. (a) In connection with protecting, collecting, storing, transferring and otherwise processing of HP Personal Data, Supplier agrees to act in accordance with the requirements of the Agreement or other written instructions provided by HP. (b) Supplier agrees not to copy or reproduce any HP Personal Data without the express written permission of HP, except as technically necessary to comply with the Agreement (e.g., data backup for business continuity and disaster recovery). (c) Supplier agrees to immediately notify HP by telephone and if it becomes aware of any actual, suspected or alleged unauthorized use of, disclosure of, or access to HP Personal Data by itself or others, including notification of loss or suspected loss of data whether or not such data has been encrypted. Supplier will cooperate with HP in the manner reasonably requested by HP and in accordance with Applicable Law, including but not limited to: conducting the investigation; cooperating with authorities; notifying affected persons at Supplier s sole expense, credit bureaus, other persons or entities deemed appropriate by HP; and issuing press releases. Such cooperation will include without limitation: (i) HP access to applicable Supplier records and facilities; (ii) Supplier provision of all relevant data and reports to HP; and (iii) prior advance approval by HP of any notifications to impacted individuals, government agencies, or media. (d) Supplier agrees to inform HP promptly in writing if Supplier believes that any instruction from HP violates Applicable Law. (e) When collecting, using, storing, transferring and otherwise processing HP Personal Data, Supplier shall adhere to all applicable import/export and personal data protection laws, regulations and rules. (f) Supplier shall process any HP Personal Data in a manner consistent with the then current HP Privacy Policy, available at: Security Measures. (a) Supplier shall use the same degree of care to prevent unauthorized use, dissemination or publication of HP Personal Data as its uses to protect its own information of similar nature. (b) Supplier shall implement reasonable and appropriate technical and organizational measures to protect HP Personal Data as required by law and the attached Global Data & Network Security Schedule, if applicable. (c) Supplier agrees to implement appropriate technical and organizational measures to protect HP Personal Data against (i) accidental or unlawful destruction or loss, (ii) unauthorized disclosure or access, in particular where processing involves the transmission of HP Personal Data over a network, (iii) alteration, and (iv) all other unlawful forms of processing. GP Standard Terms TZA (English) Page - 4

5 5.5 Records. (d) Supplier agrees to implement appropriate procedures to ensure that (i) unauthorized persons will not have access to the data processing equipment used to process HP Personal Data, (ii) any persons it authorizes to have access to HP Personal Data will respect and maintain the confidentiality and security of the Personal Data, and (iii) the measures and procedures that it uses will be sufficient to comply with all applicable legal requirements including registration with Data Protection Authorities as applicable (a) Upon request by HP or upon termination of the Agreement, Supplier shall deliver to HP any HP Personal Data in its possession and destroy any copies of HP Personal Data in the Supplier s files to the extent technically possible, unless otherwise required under operation of law. (b) In the event HP reasonably believes that there is any actual or suspected breach of contract, and upon reasonable notice and during mutually agreed upon time and place, Supplier agrees to submit its data processing facilities, data files and documentation relating to the Agreement to auditing by HP (or a duly qualified independent auditor or inspection authority selected by HP for such purpose and not reasonably objected to by the Supplier) to ascertain compliance with the Agreement. If a material breach is found, Supplier shall reimburse HP for the fees and costs associated with the audit. 5.6 Liability. Supplier will indemnify and hold HP harmless from any cost, charge, damages, expense or loss resulting from the breach of this Section 5 (Personal Data Protection and Use) by Supplier or for any processing or act pertaining to HP Personal Data, which is in contravention of Applicable Laws by Supplier 5.7 Disclaimers. (a) Nothing in the Agreement shall be construed as an obligation (i) to disclose any particular information, (ii) to incorporate any disclosed information into a product, or (iii) to warrant the accuracy or completeness of any information disclosed hereunder. (b) Notwithstanding the foregoing, nothing in the Agreement will be construed as an exclusion of any laws, regulations or rules pertaining to protection of personal data or export regulations that may be applicable to the services provided by Supplier under the Agreement and that must be observed by Supplier. 6. CONFIDENTIAL INFORMATION 6.1 Confidential Information. Confidential Information means any information or data disclosed that (i) is marked at the time of disclosure as proprietary or confidential, (ii) is concerning or related to HP's or Customer s products (including the discovery, invention, research, improvement, plans, roadmaps, development, manufacture, or sale thereof), processes, or general business operations (including sales costs, profits, pricing methods, organization, and employee lists), and any information obtained through access to any HP Information Systems, HP or Customer technical data, HP or Customer s customers, the Agreement, any and all pricing information whether or not in the Agreement, (iii) is or concerns any Customer provided information; or (iv) if orally disclosed, is identified at the time of disclosure as proprietary or confidential and is described as such in a written summary delivered to the receiving party within thirty (30) days of disclosure. 6.2 Confidential Information Obligations. Supplier will protect, and will ensure its Personnel protect, Confidential Information to prevent the unauthorized use, dissemination, disclosure or publication of Confidential Information. Supplier may disclose Confidential Information only to those of its Personnel who have a need to know and who are under an obligation of confidentiality at least as restrictive as that contained herein. Each such recipient of Confidential Information will be advised of the receiving party s obligations under the Agreement. Confidential Information received may be used only to fulfill the purposes of the Agreement. If a receiving party or any of its Affiliates is requested or required by subpoena, court order, or similar process or applicable governmental regulation to disclose any Confidential Information, the receiving party will provide HP with prompt notice of such request or obligation so that HP may seek an appropriate protective order or procedure if it elects to do so. Obligations regarding Confidential Information will survive termination of the Agreement and survive perpetually. 6.3 Exclusions. The foregoing confidentiality obligations will not apply to Confidential Information that: (i) is already known to Supplier prior to disclosure; (ii) is or becomes a matter of public knowledge through no fault or breach on the part of Supplier; (iii) is rightfully received without a duty of confidentiality from a third party who has the right to transfer or disclose it; (iv) is independently developed by Supplier without the use of any HP Confidential Information; (v) is disclosed under operation of law; or (vii) is disclosed by Supplier with the prior written approval of HP. The parties have the right to provide information, pertinent to tax filings, claims, reviews, and audits, to taxing authorities and advisors, without notification to or approval by, the other party. GP Standard Terms TZA (English) Page - 5

6 6.4 Access to Information Systems. Access, if any, to HP s or Customer s Information Systems is granted solely to provide the Services and/or Deliverables, and is limited to those specific HP or Customer Information Systems, access locations, time periods and personnel as are separately agreed to by HP and Supplier from time to time. HP or Customer may require Supplier s employees, Subcontractors or agents to sign individual agreements prior to access to HP s or Customer s Information Systems. Access is subject to HP and/or Customer business control and information protection policies, standards and guidelines as may be modified from time to time. Supplier agrees to access Information Systems only from specific locations approved for access by HP. For access outside of HP or Customer premises, HP will designate the specific network connections to be used to access Information Systems. 7. LIABILITY 7.1 NEITHER PARTY WILL BE LIABLE TO THE OTHER FOR ANY SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES OF THE OTHER INCLUDING LOSS OF DATA, PROFITS OR REVENUE, COST OF CAPITAL OR DOWNTIME COSTS ARISING OUT OF THE AGREEMENT. THE FOREGOING SHALL NOT APPLY TO SUPPLIER S OBLIGATIONS FOR CONFIDENTIAL INFORMATION OR PERSONAL DATA PROTECTION UNDER THE AGREEMENT. 8. INDEMNIFICATION- BREACH 8.1 Indemnification. Supplier shall be liable to HP as per locally applicable standard liability rules and will defend, indemnify, protect and hold harmless HP, their Customers, and Authorized Users from and against any and all third party claims, losses, liens, demands, attorneys' fees, damages, liabilities, costs, expenses, obligations, causes of action, or suits, (collectively Claims ) to the extent that such Claims are caused by (i) any negligent act or omission or willful misconduct of Supplier or its Personnel; (ii) the breach of the Agreement by Supplier or their Personnel (iii) property loss, damage, personal injury or death, sustained by Supplier or by any of Supplier s or its Personnel, or (iv) any Claim that Intellectual Property provided by Supplier under the Agreement infringes or misappropriates any third party Intellectual Property Right 8.2 Injunction Remedies. If the use of any Licensed Products, Deliverables or any part thereof alone or in combination with other equipment, software, method or service is enjoined, Supplier shall, at its sole expense and option: (i) procure for HP and Customer the right to continue using the Licensed Products and/or Deliverables; (ii) replace the Licensed Products and/or Deliverables with a non-infringing version of equivalent function and performance; or (iii) modify the Licensed Products and/or Deliverables to be non-infringing without detracting from function or performance. If one of the foregoing remedies are not reasonably available, Supplier shall promptly refund to HP all fees paid for the enjoined Licensed Products and/or Deliverables, reimburse HP for any costs incurred by HP as a result of such injunction, in addition to any other available remedies. 8.3 Notice. HP will give Supplier prompt notice of any Claim. If Supplier assumes defense of such Claim without reservation of rights, HP will provide Supplier the authority, information and reasonable assistance (at Supplier's expense) necessary to defend. Supplier will control defense, and HP will not settle such Claim without Supplier's consent, not to be unreasonably withheld. 8.4 Supplier s Guarantees. The Supplier guarantees that all Licensed Products and/or Deliverables are: a) free from any defect in design, raw materials and manufacture and b) conform amongst others to the specifications, designs as per to the Agreement, drawings and samples referred to in the order and c) suitable for the use and purpose as intended at date of acceptance. 8.5 Remedy for Breach. In the event of a breach of any obligation of the Agreement, Supplier undertakes to replace any defective or non conforming Licensed Products and/or Deliverable within 30 days of the guarantee being called upon by HP or to grant a reduction in price or a credit at HP option. When required, HP shall determine special guarantee terms with the Supplier, which shall be shown in the SOW. 9. TERMINATION 9.1 Termination for Cause. Either party may terminate any Statement(s) of Work and/or Purchase Order(s) hereunder, by written notice to the other if either party breaches breaches (i) any provision of such Statement(s) of Work and/or Purchase Order(s) or (ii) any provision of the Agreement with respect to such Statement(s) of Work and/or Purchase Order(s), and in either casesuch breach is not cured within thirty (30) days from the written notice received by the breaching party. HP can terminate the Agreement if Supplier is the subject of a merger or an acquisition or if Supplier assigns the Agreement to a third Party without prior written agreement of HP. 9.2 Termination without Cause. HP reserves the right to terminate the Agreement or any Statement(s) of Work and/or Purchase Order(s), in whole or in part, without liability at any time, without cause, upon fourteen (14) days prior written notice to Supplier. GP Standard Terms TZA (English) Page - 6

7 9.3 Effect of Termination - Services. Upon termination of any Statement(s) of Work and/or Purchase Order(s), Supplier will immediately provide HP with any and all work in progress or completed prior to the termination date. As HP s sole obligation to Supplier resulting from such termination, HP will pay Supplier an equitable amount as determined by HP for the partially completed work in progress and the agreed to price for the completed Services and/or Deliverables provided and accepted prior to the date of termination. Termination of the Agreement will occur without prejudice to any rights or legal proceedings available to HP with respect to the Supplier. 9.4 Effect of Termination Licensed Products (Internal Use). Notwithstanding any termination or expiration of the Agreement, HP shall have the right to continue to use the Licensed Products subject to rights granted herein. 9.5 Effect of Termination Licensed Products (Trade Use). Notwithstanding any termination or expiration of the Agreement, HP shall have the right to continue to use the Licensed Products to support existing Customers and all licenses granted to HP or Customers for use of the Licensed Products shall survive subject to the rights granted herein. Supplier will continue to provide Support and Maintenance to HP under the terms of the Agreement, so that HP may continue to support all existing Customers after termination or expiration of the Agreement. 9.6 Return of Materials. Upon termination of the Agreement or completion of Supplier's performance under a SOW, whichever occurs first, Supplier shall promptly return to HP all materials and or tools provided by HP or Customer under the Agreement and all written Confidential Information provided by HP or Customer to Supplier. 10. EXPORT AND IMPORT COMPLIANCE 10.1 HP and Supplier will comply with all applicable export, import and trade-related laws and regulations of the United States and other nations. To this effect, Supplier warrants that: (i) if necessary and upon HP s request, it will provide HP with technical specifications concerning commodities, software, technology or services covered by the Agreement sufficient for HP to determine the appropriate export and import classification of such items under applicable regulations; (ii) to the best of the Supplier s knowledge, the Supplier is not listed on any U.S. Government international trade sanctions lists and that Supplier will give immediate notice to HP in the event that it is so listed; and (iii) Supplier agrees that before releasing, transferring, or exporting any restricted products, software, technology, technical data or technical assistance to Country Groups D:1, E:1 and E:2 as identified in Supplement No. 1 to Part 740 of the U.S. Export Administration Regulations (see ): (i) Supplier will obtain any required US government authorization; and (ii) if any such restricted software, technology, technical data or technical assistance is provided by HP, Supplier will obtain written authorization from HP. 11. SOW PROJECT TERMS 11.1 Prime Agreement. HP and Supplier agree that the terms and conditions set forth in the Prime Agreement between HP and Customer which are applicable to the Services and/or Deliverables ( Flow Downs ) shall be binding on Supplier. These Customer Flow Downs and any additional or clarifying details will be set forth in the SOW Travel, Permits, Licenses and Inspections. Supplier will secure and pay for all licenses, permits and inspections necessary for completion of the Services. Upon HP s request, Supplier will deliver to HP copies of all permits, written approvals, licenses and inspections promptly after their receipt by Supplier. Supplier shall ensure that all Personnel assigned to work under this Agreement comply with the immigration and work permits laws of the countries where the Services are performed and shall therefore hold the necessary visas, work permits or the like. Supplier shall promptly upon request of HP provide evidence of compliance with this provision and shall hold harmless and indemnify HP from and against any consequences of any noncompliance related thereto Supplier Certifications and Training. Supplier certifies that Personnel are trained appropriately to perform the Services and, possess the necessary certifications and/or licenses to deliver the Services Performance to Schedule. Time is of the essence with respect to all Services and/or Deliverables hereunder Supplier Materials and Resources. Unless supplied by HP, the Customer, or other named third party, it is required that Supplier possess all necessary and appropriate written materials, software, equipment, tools, drawings or schematics, or any other material resources necessary to deliver the Services set forth in the SOW. HP will not provide any material resources or facilities, unless specifically identified in the SOW Hazardous Materials. If provision of Services involves the use, handling, maintaining, removal, transport, or other such actions related to hazardous materials, the Supplier will be responsible for such actions. Supplier must manage any and all hazardous materials in a safe and workmanlike manner, consistent with accepted industry standards and practices and, in accordance GP Standard Terms TZA (English) Page - 7

8 with any and all Federal, State, County, or Local laws, codes, or regulations. Supplier will be responsible for the provision, maintaining, and currency of, any permits or licenses required and related to hazardous materials Personnel. All Personnel shall be subject to the direction, supervision, and control of Supplier. Supplier will be fully responsible for the acts and safety of Personnel while rendering Services to or for HP, its officers and employees. Supplier shall enforce strict discipline and good order among its Personnel and shall ensure that all Personnel comply with all applicable provisions of the Agreement. Supplier shall not employ Personnel unfit or unskilled in the work assigned to them. For the avoidance of doubt, Personnel are not employees of HP. Supplier shall provide for and pay the compensation of its Personnel and shall pay all taxes, contributions, and benefits (such as, but not limited to, workers compensation benefits) which an employer is required to pay relating to the employment of employees. HP shall not be liable to Supplier or to its Personnel for Supplier s failure to perform its compensation, benefit, or tax obligations. Supplier shall indemnify, defend and hold HP harmless from and against all such taxes, contributions and benefits and will comply with all associated governmental regulations, including the filing of all necessary reports and returns Subcontractors. Supplier will not subcontract any Services and/or Deliverables to other persons or entities without the prior written approval of HP. Supplier agrees to impose on its Subcontractors the same obligations imposed upon Supplier under the Agreement with respect to safety, security, confidentiality, Personal Data, insurance and insurance certificates, indemnification, HP s Accessibility Requirements, HP s Contingent Worker Code of Conduct, and HP s Social and Environmental Responsibility Policy. Supplier shall be responsible and liable for all acts of itspersonnel. Compensation for subcontracted services will be included in the fees and costs billed by Supplier according to Section 2 (Financial Terms) of the Agreement Background Checks. To the extent allowed by Applicable Law, Supplier will not permit any Personnel to work at any Site unless such Personnel has passed a criminal background check, as specified herein, within the twelve months prior to said Personnel providing Services at any Site. This is on ongoing requirement and Personnel must be checked and pass this criminal background check on a yearly basis. The criminal background check will cover all jurisdictions where Personnel resided or worked during for the following time periods: (i) Criminal background check for felony and misdemeanor records for the past 7 years (or for a lesser time period if restricted by law); (ii) Driving record check for the past 3 years (or for a lesser time period if restricted by law) if driving is a requirement of the Covered Individual s job assignment. Unless otherwise prohibited by Applicable Law, Personnel with a conviction(s) for any of the following crimes, will not be permitted to work at any Site: crimes against persons; crimes involving weapons, explosives or arson; crimes involving the use/misuse of a computer/network; crimes involving trade secret/proprietary information theft, burglary, theft, embezzlement, corruption, bribery, forgery, fraud, receiving stolen property; or crimes involving the possession, manufacture, transportation or sale of illegal drugs and controlled substances Prior Employment. Individuals whose prior employment ended as a result of involuntary termination for misconduct on any HP or Customer premises are not permitted on the Site and Supplier shall not knowingly assign such individual to perform any Services under a SOW without prior written authorization from HP. Personnel assigned to a SOW must not have been regular employees of HP at any time during the twelve (12) month period immediately prior to the assigned Personnel's first day of work on the applicable SOW. Personnel who are former HP employees who left HP as part of an early retirement program must wait for a required period of 24 months after termination from HP prior to being assigned on the applicable Statement of Work Contingent Worker Code of Conduct. Supplier will comply with HP s Contingent Worker Code of Conduct as made available at: Social and Environmental Responsibility. Supplier will comply with HP s Supply Chain Social and Environmental Responsibility Policy including establishment of management systems described therein, and the HP Electronic Industry Code of Conduct available at CUSTOMER INTERACTIONS 12.1 Customer Contact. During the delivery phase of a Project Supplier may have direct communication with a Customer, limited solely to those communications necessary to affect provision of Services and/or Deliverables New and Follow-On Business. If while delivering Services Supplier becomes aware of the existence of potential follow-on work or additional opportunities specifically related to the Services, Supplier will disclose such information to HP Supplier Sales Efforts. Supplier may maintain and/or pursue direct business opportunities with the Customer; provided, however, when Supplier personnel are engaged in the provision of Services under the Agreement, such personnel may not engage in activities which in the reasonable opinion of HP are solicitation of future business from the Customer. GP Standard Terms TZA (English) Page - 8

9 13. WARRANTIES 13.1 Intellectual Property Warranty. Supplier warrants that: (i) it has full power and authority to provide the Services to HP and to grant HP the rights granted herein, including the right to use, display and distribute each Licensed Product to the extent set forth in the Agreement; (ii) each Service, Licensed Product, and accompanying documents and/or Deliverables (if any) are free of any and all restrictions, settlements, judgments or adverse claims; (iii) there is no copyright, patent, or trade secret or other proprietary right of a third party that would be infringed or misappropriated by HP's or Customer s use of the Services, Licensed Product and/or any other intellectual property provided under the Agreement, (iv) Supplier has obtained all necessary licenses for HP and HP s Customers to any third party materials (including without limitation, all Open Source and freeware licenses) included in each Licensed Product Services Warranty. Supplier warrants that (i) all Services will be performed by Supplier in a professional manner, consistent with the standard of skill and care exercised by the best professionals within Supplier s industry on projects of comparable scope and complexity, in a similar location, and in conformance with the requirements of the Agreement; (ii) Supplier is sufficiently experienced, properly qualified, registered, licensed, equipped, organized, and financed to perform its Services in compliance with the terms of the Agreement; (iii) it is under no obligation or restriction, nor will it assume any such obligation or restriction, which would in any way interfere with or be inconsistent with, or present a conflict of interest concerning, the provision of Services under the Agreement; (iv) All materials and equipment supplied to HP, if any, and any associated workmanship, will be free from errors, faults, and defects and in conformance with the requirements of the Agreement for a period of twelve (12) months following completion of all Services. If any longer warranty is specified for any materials, equipment or workmanship under any plans or specifications, or under any subcontract, or in connection with any manufactured unit that is installed, the longer warranty period will govern. Supplier will ensure that all materials and equipment that carry a manufacturer s warranty are registered with the manufacturer in HP s name, as further provided in the Agreement Licensed Product Warranty. Supplier Warrants that: (i) no Licensed Product will contain hidden files, viruses, time bombs or any code or function that operates to alter, damage or erase data or computer programs without control of the person operating the computing equipment on which the Licensed Product resides; (ii) the Licensed Product shall operate in conformance with the Licensed Product specifications and user documentation for a period of six months following acceptance of the Licensed Product by HP and receipt of any new version of the Licensed Product by HP HP Accessibility Requirements. Supplier warrants that Licensed Products, Services and/or Deliverables provided under the Agreement shall comply with Applicable Laws and Information Technology Accessibility Standards required to conform with Section 508 of the Rehabilitation Act (36 C.F.R. 1194), and other applicable accessibility standards and regulations globally as specified in HP Accessibility Requirements available at to the maximum extent practicable Disclaimer. SUPPLIER HEREBY DISCLAIMS AND HP EXPRESSLY WAIVES ANY AND ALL IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Remedy for Breach. (a) In the event of a breach of Section 13.1 (Intellectual Property Warranty) Supplier shall be obligated to the requirements of Section 8.2 (Injunction Remedies). (b) In the event of a breach of Section 13.2 (Services Warranty) or Section 13.4 (HP Accessibility Requirements), HP may elect to exercise its rights under Section 9 (Termination), or allow Supplier to immediately re-perform any and all portions of the services which HP or Customer find to be defective or non-conforming without charge to HP or Customer. (c) In the event of a breach of Section 13.3 (Licensed Product Warranty) or Section 13.4 (HP Accessibility Requirements), HP may elect to exercise its rights under Section 9 (Termination) or allow Supplier to remedy any nonconformance with the Licensed Product warranty within ten (10) business days following notification from HP. If Supplier is unable to remedy such nonconformance, Supplier agrees that HP may return the Licensed Product and Supplier shall promptly refund any monies paid for such Licensed Product in addition to any other remedies available to HP. 14. INTELLECTUAL PROPERTY RIGHTS 14.1 Retained Rights. Each Party will retain all right, title, and interest in and to its own Pre-Existing Intellectual Property irrespective of any disclosure of such Pre-Existing Intellectual Property to the other party, subject to any licenses granted herein Pre-Existing Intellectual Property. GP Standard Terms TZA (English) Page - 9

10 (a) Supplier will not use any Supplier or third party Pre-Existing Intellectual Property in connection with the Agreement unless Supplier has the right to use it for HP s or Customer s benefit. If Supplier is not the owner of such Pre-Existing Intellectual Property, Supplier will obtain from the owner any rights as are necessary to enable Supplier to comply with the Agreement and for HP to comply with the Prime Agreement. (b) Supplier grants HP a non-exclusive, royalty-free, fully paid-up, worldwide, perpetual (during the term of the relevant rights) and irrevocable, transferable license in Supplier and third party Pre-existing Intellectual Property, to the extent such Pre-existing Intellectual Property is incorporated into a Deliverable, with the license including the right to make, have made, sell, offer for sale, use, represent, execute, reproduce, make copies, modify, improve, optimize, adapt, display, communicate, distribute, make other versions of and disclose all items it will supply or make available to HP and to sublicense others to do these things. Supplier represents and warrants that Supplier owns or holds all consents, authorizations, and rights that may be needed for Supplier to grant (or procure the grant of) in whatever country or region or under any legal system the license and rights of sub-section. Supplier represents warrants and undertakes that it shall not sue or seek to initiate any action against HP, or the HP group of companies under Supplier s intellectual property rights or similar proprietary rights anywhere in the world. (c) Supplier will not incorporate any materials from a third party, including Open Source or freeware, into any Deliverable unless (i) Supplier clearly identifies the specific elements of the Deliverable to contain third party materials in the SOW, (ii) Supplier identifies the corresponding third party licenses and any restrictions on use thereof in the SOW, (iii) approval is given by HP as evidenced by a signed SOW (or other written and fully executed agreement) and (iv) in the case of Open Source materials, approval by HP shall include approval in accordance with HP s Open Source review processes. Supplier represents and warrants that Supplier has complied and shall continue to comply with all third party licenses (including all open source licenses) associated with any software components that will be included in the Deliverables or any other materials supplied by Supplier. Supplier shall indemnify HP against any losses and liability incurred by HP and HP s Customers due to failure of Supplier to meet any of the requirements in any of the third party licenses Ownership of Deliverables. Subject to Supplier and third party rights in Pre-Existing Intellectual Property, all Deliverables and all Intellectual Property Rights pertaining thereto will belong to HP, and Supplier hereby assigns such rights to HP. Supplier agrees that HP will own all patents, inventor s certificates, utility models or other rights, copyrights or trade secrets covering the Deliverables and will have full rights to use the Deliverables without claim on the part of Supplier for additional compensation and without challenge, opposition or interference by Supplier. Supplier will sign any necessary documents and will otherwise assist HP, at HP s expense, in securing, maintaining and defending copyrights or other rights to protect the Deliverables in any country. Supplier, its agents, employees, and Subcontractors will deliver the Deliverables to HP upon the earlier of the expiration/termination of the Agreement or HP's request No Rights to HP Intellectual Property. Except for the limited license to use materials provided by HP as may be necessary in order for Supplier to perform Services under the Agreement, Supplier is granted no right, title, or interest in any HP Intellectual Property. 15. INSURANCE 15.1 During performance of the SOW, Supplier will maintain in full force and effect, at Supplier s expense, Workers Compensation insurance as required by any Applicable Law or regulation, having jurisdiction over Supplier s employees. If Workers Compensation is through a Social Scheme, Supplier agrees to be in full compliance with such laws thereof. Supplier will maintain Employer s Liability insurance in amounts not less than the local currency equivalent of U.S. $1,000,000 each accident for bodily injury by accident and U.S. $1,000,000 each employee for bodily injury by disease. Where permitted by law, such policies will contain a waiver of the insurer s subrogation rights against HP, its Affiliates, officers, directors and employees. In addition, Supplier will maintain, at its expense, Comprehensive General Liability insurance. Such policy or policies limits shall be U.S. $1,000,000 per occurrence (combined single limit) or $1,000,000 each occurrence, $1,000,000 aggregate for products and completed operations, and $2,000,000 general aggregate). Supplier will maintain Automobile Liability Insurance to include coverage for liability, arising out of owned, hired and non-owned autos. The limit of liability shall not be less than $1,000,000 combined single limit for each accident. Each Comprehensive General Liability and Automobile Liability policy shall name HP, its Subsidiaries, officers, directors, and employees as additional insureds. It is agreed the insurance afforded such additional insureds shall apply as primary insurance and that any other insurance carried by HP shall be excess only and shall not contribute with this insurance. All policies shall provide that the coverage hereunder shall not be cancelled without at least thirty (30) days prior written notice to HP. If "claims made" policies are provided, Supplier shall maintain such policies, including unimpaired aggregate limits at the above stated minimums, for at least three years after the expiration of the Term. Upon demand by HP, Supplier shall promptly supply HP with certificates of insurance of such policies. GP Standard Terms TZA (English) Page - 10