WNS Actuarial Services Improve Profitability, Manage Risk and Ensure Compliance

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1 WNS Actuarial Services Improve Profitability, Manage Risk and Ensure Compliance

2 Actuarial Functions Take Center Stage in Insurance as Regulations Tighten and Combined Ratios Inflate Insurance is one sector where the sheer risk associated with the business environment necessitates stringent regulatory systems. Recent changes in the regulatory climate in Insurance have created an increasing need for actuaries and actuarial services. Points to Consider According to the U.S. Bureau of Labor Statistics: nthe need for actuaries in the US insurance industry is growing by 27 percent every year nthe median income for actuaries on staff is $87,650 per annum plus overhead and benefits that could approach 30 percent of base salary The actuarial function is indispensable for the business of Insurance in today's regulatory climate. Solvency II (in Europe), SMI (in the US), Dodd-Frank, SIFI, ORSA, IFRS Accounting Conversion, GASB 30, and IRIS tests require intensive actuarial effort and involvement as insurers work to comply with state, federal and even global regulations. However, actuaries are a scarce and expensive resource to recruit, train and retain. To add to the challenge is the immediate need for product innovation and diversification. To tackle both competition and demanding customers, insurers are faced with a classic imbalance between supply and demand for actuarial talent. The WNS Solution WNS Capabilities WNS enjoys a leadership position in providing services to the insurance industry and caters to the technology, analytics and process requirements of Insurance companies. We have a proven track record for providing a wide range of actuarial services from our strategically located delivery centers in eight countries. WNS has developed the following strengths in the actuarial domain: nwe have the largest Life and Property & Casualty Insurance actuarial team in India nwe have an actuarial team of 165, and we have embarked on an Actuarial 500 program with a target to grow our actuarial team to 500 employees providing services within the next months nour actuarial team consists of a good mix of professionals with diverse backgrounds such as CA, CFA, MBA and Project Management nour actuarial services are designed to meet the increasing demand arising from Solvency II, regulatory changes, re-alignment of actuarial teams within the organization and a general scarcity of actuarial talent WNS Global Delivery Model Our global footprint enables us to offer customers cost-effective and location-efficient delivery models underpinned with highly talented resources. At WNS, we strive to employ delivery models that best fit the customer's situation and needs. All of the following approaches can be utilized to create the best possible solution: nresources can be supplied on an individual contributor basis nresources can be formed into teams to execute a specific project or produce a specific deliverable ngroups of resources can be added to customer teams to augment and strengthen the customer's 02 wns.com

3 WNS Actuarial Services Improve Profitability, Manage Risk and Ensure Compliance resource base nresources can work from WNS facilities both offshore and onshore nresources can work at customer facilities (onsite) nteams can be formed with members at multiple locations coordinating their work efforts around the clock nservices such as Regulatory Compliance and Reserve Reviews can be contracted on a repetitive basis (retainer for recurring deliverables) Our delivery locations are as listed below: South Carolina, USA Innovation Center for High-end Business Process Services Specifically Designed for U.S. Clients United Kingdom Full Range of Insurance Services Romania Diverse European Languages - Contact Center India Back Office, Actuarial Services, Research & Analytics, Legal Services, Investment Support, Finance and Accounting Philippines Contact Center U.S. Near Shore Contact Center Costa Rica Back Office, Contact Center South Africa Finance and Accounting, Legal Services Sri Lanka WNS Actuarial Talent The WNS actuarial talent pool is divided into four categories namely by experience, skill level, qualifications and engagement roles. A. Actuarial Analyst The Actuarial Analyst is an individual contributor who works as a member of a team at the direction of the team leader and/or the customer. Actuarial Analysts work from offshore locations in WNS facilities. The skill set of an Actuarial Analyst is as follows: n2+ years of actuarial experience nutilizes Prophet, MgAlfa, Igloo and Emblem software tools as well as MS Excel nperforms reporting, modeling and pricing tasks wns.com 03

4 B. Actuarial Consultant The Actuarial Consultant is an individual contributor who can work as a member of a team or as an independent resource. The Actuarial Consultant works at the direction of a team leader and/or the customer either from offshore locations in WNS facilities or on the customer's site. The skill set of an Actuarial Consultant is as follows: n3-4 years of actuarial experience nfocuses on specific areas of concentration within the Actuarial space nknowledgeable in all areas within the Actuarial space nhighly competent in the use of actuarial tools and software programs C. Senior Actuary The Senior Actuary can work as an individual contributor, as the member of a team of actuaries conducting a project to produce a specific deliverable, or as the leader of small teams of actuaries. Senior Actuaries work from offshore locations in WNS facilities or on the customer's site to accomplish actuarial goals. The skill set of a Senior Actuary is as follows: n4-6 years of actuarial experience nplays a customer-facing role to define assignments, establish requirements and set actuarial goals nproduces specifications for actuarial deliverables ndevelops and maintains actuarial models ndocuments and maintains audit trails nholds a CT series qualification D. Lead Actuary The Lead Actuary can take responsibility for sophisticated actuarial tasks as an individual contributor or can lead teams of actuaries in the accomplishment of actuarial projects or the production of specific actuarial deliverables. Lead Actuaries can perform their duties from offshore locations in WNS facilities or on the customer's site. The skill set of a Lead Actuary is as follows: n6-10 years of actuarial experience nability to manage actuarial projects nability to design actuarial solutions nproven expert in multiple actuarial areas ninterprets regulatory changes naudits regulatory compliance nholds CT series, CA series, or ST series qualifications WNS Actuarial Services Our domain expertise along with our cost-efficient delivery model enabled our clients to: naugment their actuarial function and strengthen its effectiveness for more active decision-making support neffectively deploy their valuable actuarial resources to strategic tasks nhave efficient cost control and achieve operational excellence WNS Actuarial Service offerings generally fall into three broad categories: A. Property and Casualty Pricing and Reserving B. Life Modeling and Reserving C. Regulatory Compliance Property and Casualty Pricing and Reserving In the Property and Casualty arena, our actuarial resources are experienced in the following activities: 1) Construction of pricing models a) Cash flow models b) Stochastic models c) Risk-based and catastrophe models d) Profitability analysis e) Integrated pricing and underwriting framework 2) Submission of rate filings 04 wns.com

5 WNS Actuarial Services Improve Profitability, Manage Risk and Ensure Compliance 3) Submission of state filings 4) Calculation of target loss ratios 5) Calculation of Loss Distribution Function 6) Calculation of ALAE and ULAE 7) Financial reporting and measurement a) Experience analysis b) Basis generation c) Validation of models d) Analysis of change 8) Production of the Claims Development Schedule 9) Production of the Insurance Liability Exhibit 10) Performance of Reserve Reviews Life Modeling and Reserving In the Life and Annuity space, our actuaries are experienced in the following activities: 1) New product introductions 2) Construction of life product models a) Cash flow models b) Stochastic models c) Asset liability models d) Profitability analysis e) Integrated pricing and underwriting framework 3) Develop capital models using software tools 4) Tracking reserve movements 5) Production of benchmarks 6) Financial reporting and measurement a) Experience analysis b) Basis generation c) Validation of models d) Analysis of change 7) Performance of Reserve Reviews Regulatory Compliance WNS specializes in regulatory compliance activities. In particular, we have deep experience in the following areas: 1) ORSA (Own Risk Solvency Assessment) - We can assist in the construction of an Enterprise Risk Management Framework, establishment of processes and controls, and the production of risk management reports 2) IRIS Tests We can assist with compliance with the IRIS tests 3) Production of Schedule P of the Yellow Book 4) Knowledge of GASB 30 and IFRS reporting standards wns.com 05

6 Copyright 2012 WNS Global Services About WNS WNS is a leading global business process solutions company. WNS offers business value to 200+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare and Utilities. WNS delivers an entire spectrum of business process outsourcing services such as finance and accounting, customer care, technology solutions, research and analytics and industry-specific back-office and front-office processes. WNS has delivery centers world-wide, including Costa Rica, India, the Philippines, Poland, Romania, South Africa, Sri Lanka, UK and US. To know more, write to us at marketing@wns.com

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