AIX. A Member of The Hanover Insurance Group. The standard in specialty business.

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1 AIX A Member of The Hanover Insurance Group The standard in specialty business.

2 AIX Specialty Programs Capability Overview A commitment to being the best. A unique combination of leadership, capabilities, flexibility, and strength. This is why the best agents, program administrators, and MGAs look to place their program business with AIX. It takes experience and a commitment to long-term success to grow and build the strongest program team and portfolio in the business. At AIX, our portfolio of clients and programs speaks volumes. Where other carriers constantly enter and exit niches, our dedicated, experienced group has carefully built a portfolio that is among the very best. No company works harder to remove barriers, deliver custom solutions, and eliminate uncertainty for its clients. A.M. Best A XV rated specialty carrier Responsive team of professional specialists Custom-structured programs and controlled paper Risk retention mechanisms include captives, commission slides, deductibles, SIRs In-house or third-party claims administration User-friendly technology

3 WHAT MAKES AIX STAND OUT? TWO WORDS: APPETITE AND CAPABILITY. Opportunity-Driven Appetite Like AIX, our clients are experts who are committed to long-term success. They are leaders in their niches and all have something in common: the ability to recognize opportunity and act quickly. Our clients are not waiting for market changes to drive results. While we have always been and will remain an opportunity-driven operation, key attributes that we look for in programs include: Homogeneous groups risk class geography line of business affinity/associations $3 Million+ in controlled premium Strong and sustainable results with detailed data for actuarial and underwriting analysis Unique product, underwriting, and operational aspects that drive profit Partners recognized as best in class The breadth of our capabilities, plus our ability to move quickly, helps differentiate AIX. We leverage many of the following attributes to secure business, improve programs, and drive results. Excellent Strength and Financial Stability AIX is an A.M. Best rated A XV specialty program carrier. We are a member of The Hanover Insurance Group which is ranked among the top property and casualty insurance companies in the industry as well as a Fortune 1000 company. Experienced and Hands-On Leadership Team Collectively, AIX s leadership team has started program operations for carriers, owned and run consulting program administering companies, and transacted billions of premium dollars. We consistently offer fresh ideas and solutions delivered with a concierge approach. Full Service Program Capabilities and Offerings AIX can cover your program needs from end-to-end. Our full complement of capabilities includes everything from underwriting to product platforms, service, claims, and loss control. We have the ability to provide traditional insurance coverages including: Worker s Compensation, General Liability, Property, Auto Liability, Inland Marine as well as specialty coverages like Employment Practices Liability, and Surety through programs established by service organizations in the same line of business or geographic location. Our target program is a homogeneous, well-established business with a minimum of $5M in primary premium. AIX Specific Companies Reduce Channel Conflicts Only AIX programs are written on our statutory admitted carrier, so channel conflicts for our clients are practically nonexistent. Innovative and Nimble Product Platform We manage thousands of coverage and rate changes every year to tailor our programs. Being able to write business on both an admitted and non-admitted basis gives us flexibility others lack. Strong and Stable Reinsurance Relationships Longstanding and successful relationships with London, Bermuda, and domestic reinsurers ensure that our treaties are competitive. We can quickly place program-specific reinsurance when it makes sense. Superior Technology Supporting Underwriting, Operations, and Claims All AIX Programs benefit from an Internet-based, fully customizable system capable of offering unique, cost-saving solutions to our partners.

4 AIX Specialty Programs Capability Overview AIX Portfolio Overview 45.1% Premium Written by Line of Business Our line of business mix demonstrates that we are broad in capability and appetite. It also means we are less vulnerable to market swings in any particular line of business. 20.3% 25.6% GL Property Auto Work Comp 9.0% Classes Written Written programs include the following classes: Ski Resorts Cosmetics Manufacturing Self Storage Units Veterinarians Pest Control Operators Parking Venues Specialty Auto Parts Manufacturing Sports and Entertainment Charitable Organizations Fraternal Organizations Arborists Public Entity Fitness Auto Dealerships Machining Industry Photographers

5 Program Review Checklist Can your business afford to be without the right program provider? Check out how AIX stacks up against other carriers. PROGRAM FEATURES AIX OTHER CARRIERS Financial Rating A.M. Best A XV 4 o Yes o No Admitted Paper Full 50 States 4 o Yes o No Non-Admitted Paper Full 50 States 4 o Yes o No Channel Conflict Extremely limited 4 o Yes o No Reinsurance Structuring Broad capability on a program-by-program basis 4 o Yes o No Program Risk Structuring/Profit Sharing Broad: Captives, Slide, Profit Share, Guaranteed Cost 4 o Yes o No Program Size Focus Generally $5 Million+ 4 o Yes o No Line of Business Appetite All standard Commercial Lines 4 o Yes o No Class of Business Opportunity driven 4 o Yes o No Claims Handling AIX or Third-Party Administrators determined on case-bycase basis with client Loss Control Services AIX and Third-Party Administrators based on class of business Product Development AIX staff in Connecticut manages all program-specific coverage and rate filings 4 o Yes o No 4 o Yes o No 4 o Yes o No Systems Single platform provided to partners; user friendly, fully exportable 4 o Yes o No

6 AIX Specialty Programs Capability Overview Over the years I have worked with many insurance companies and their executive management teams to place program business. At B&B, we focus on underwriting results and distribution. It s critical that we re in alignment with the companies we represent and underwrite specialty business for. At every step, AIX is exemplary in its level of engagement and responsiveness. AIX is clear in its commitments, and they have executed exactly as promised. Their ongoing communication, understanding, and dedication to a real partnership have made our endeavors very successful, and we look forward to doing even more business with AIX in the future. We wanted to find a true partner that not only understood program business, but was committed to the industry and shared our goals and objectives of continued growth and success of the program. We are extremely happy with AIX and appreciate what we have been able to accomplish together. Along with outstanding support, AIX provides us with unique product offerings, an extremely professional and knowledgeable management service team, incredibly responsive service, financial strength and stability, program business expertise, flexibility, innovative problem solving, state-of-theart technology, and a successful track record. What company could not be successful with a partner who demonstrates these attributes every day? Jim O Connell Principal & Director, B&B Programs, a division of Marsh & McLennan Insurance Agency LLC Kenneth C. Hegel Jr. Cosmetic Insurance Services, a division of Frenkel & Company Experience. Appetite. Strength. At AIX, we provide expert services to the program insurance marketplace. Building customized solutions for our client s specific insurance needs, AIX brings an array of options to assure the best outcome is achieved. We have expert underwriters with decades of experience who apply their knowledge to create practical, sustainable underwriting and pricing guidelines. AIX helps to improve our client s product offerings, operations, and most importantly, their financial returns.

7 Your experts should talk to our experts. AIX seeks long-term relationships with partners who are experts in their niches and committed to a wellbalanced program placement. To engage in a discussion about your specialty program business, contact the appropriate Regional President below, or visit us online at East Coast Brad Isaacson Regional President bisaacson@aixgroup.com West Coast Russell Renvyle Regional President rrenvyle@aixgroup.com

8 5 Waterside Crossing, Suite 201 Windsor, CT Phone Fax This material offers a brief description of coverages and programs and is provided for informational purposes only. Actual coverages may vary by state. Options and credits are not available in all states. For exact terms, conditions, exclusions, and limitations, please contact the AIX branch office nearest to you. Policies are underwritten by Nova Casualty Company or AIX Specialty Insurance Company (4/17) LC

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