LEGAL STING LIVE CHAT. Get help on the go with our LiveChat SCORPION LEGAL PROTECTION NEWSLETTER ISSUE 49. (Continued on next page )

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1 LEGAL STING SCORPION LEGAL PROTECTION NEWSLETTER ISSUE 49 LIVE CHAT Get help on the go with our LiveChat (Continued on next page ) DECEMBER 2017

2 GET HELP ONLINE! How do I use this? PT Flor Enter your information after you ve clicked the blue Chat Now button. When do I use the green Start the chat button? PT Flor After you have entered your information. Will I have to pay extra for this? PT Flor No, it s a free service for all. Great! LiveChat is an instant messenger service on our website ( available 24 hours a day, 7 days a week. You have speedy access to customer support and assistance wherever you are! Operating hours Monday to Friday: 07:00-16:30 Saturdays: 07:00-10:30 After hours: Simply leave a message and our agents will contact you as soon as LiveChat opens again. Our agents will either attend to your queries directly or link you to the relevant department. No more long queues or waiting on the phone! Available on most smartphones and browsers. APPLY NOW!* 2018 Scorpion bursaries In 2017 Scorpion awarded R worth of bursaries to qualifying students! Our 2018 bursary applications are still open, but we only have limited bursaries to give. Remember you can only apply if: You are a Scorpion member and your child intends to study a law course or law degree in 2018 Your child has been accepted by a recognised tertiary institution of their choice. Applications close 31 January 2018 To apply, contact your nearest Scorpion branch and speak to the Branch Manager. *Ts & Cs apply. Applying does not mean you will get the bursary. Bursaries are awarded on academic merit.

3 SCORPION MEMBERS GET JUSTICE! Thavamanie Naidoo is head of our Specialist Labour Department. They have been working very hard to get justice for members with labour disputes. Read more below. CHARGE OF GROSS NEGLIGENCE PROVED UNFAIR ! t R1 in go job back m a j Ben and his R id s on palegal cost i p r o Sc or the f Thava s team took the matter to arbitration for 7 full days and proved that Benjamin did the best he could under the circumstances. Benjamin*, a technical specialist, was unfairly dismissed for gross negligence. UNFAIR RETRENCHMENT BUSTED got Thandaza 0!.0 R aid p Scorpion.10 R osts gal c for the le Thandaza*, a manager at a jewellery store, was retrenched without a valid reason. An employer can t retrench you without a valid reason! Scorpion s Specialist Labour Department referred the matter to the CCMA and her boss couldn t prove the retrenchment was valid. MEMBER F IGHTS UNFAIR DISMISSAL Thabo got R ! Scorpion paid R for the legal costs Thabo*, a security guard, was unfairly dismissed after a disciplinary hearing. *Name changed to protect member s identity. Thava and her team proved that the Scorpion member had a clean disciplinary record and the dismissal was unfair.

4 WIN Complete the crossword, unscramble the letters in the red blocks and SMS the hidden word to Hint: That s not on! s r i a p of lasses! of sung A 1 2 Across: 1. Another name for a traditional healer 4. Being dismissed due to operational requirements 7. The name of the head of our Germiston Specialist Labour Department 9. Applications for this are now open 10. What will you receive when you get a friend or relative to join? 3 C E 4 N C 5 R 6 7 T L H Y B 8 P 9 Y Down: 1. You can back legally with Scorpion 2. What new contact method has been added on the Scorpion website? 3. What will you receive when you get a friend or relative to join? 5. An outlet where you can pay your Scorpion premium 6. One of our Specialist departments 8. One of South Africa s 11 official languages U 10 U T & Cs apply. SMSs cost R1.50. All entries must reach Scorpion by 28 February The winners will be the first 50 random entries drawn. Winners will be announced in the next newsletter. The judges decision will be final. Scorpion employees may not enter. Scorpion Legal Protection (Pty) Ltd is an Authorised Financial Services Provider. Licence Number: Legal policies underwritten by Legal Expenses Insurance Southern Africa Ltd. Funeral plans underwritten by Hollard life Assurance Company Ltd. Traditional healers: are their sick notes valid? A sick note is valid if it has: The healer s name, address and qualifications Patient s name, date and time of examination Description of illness (with patient s consent) and how long patient is booked off Healer s signature In terms of the Basic Conditions of Employment Act (BCEA), a valid medical certificate must be issued and signed by a medical practitioner who is registered with a professional council established by an act of parliament. The Traditional Health Practitioners Act, 22 of 2007, states that traditional healers can issue valid medical certificates if they are registered with the Traditional Health Practitioners Council. Terms and conditions apply. This is only basic advice and cannot be relied on solely.

5 GET A SCORPION COOLER BAG OR UMBRELLA Anyone can get a friend or relative to join Scorpion you can get a cooler bag or umbrella! Simply get a friend or relative to SMS* PICNIC TO and we will call them to join. After your friend or relative pays their first premium, we ll send you your gift. *Make sure they have your name and telephone number when a Scorpion consultant calls. Ts & Cs apply. SMSs cost R1.50. Stocks are limited and cooler bags or umbrellas are only available while stocks last. If we are unable to give you a cooler bag or umbrella, an alternative gift of similar value will be given to you. This promotion is open to all members of the public except for Scorpion employees.

6 4WAYS TO PAY Not all our branches accept cash, here are some easier ways to pay your premium. YOUR PREMIUM EASY PAY STOP ORDER DEBIT ORDER Pay your premiums with cash at any EasyPay pay point. No additional fees will be added to your premium. Pay points are open on weekends and public holidays (during retail hours). Make sure you show your legal policy card when paying for your legal policy and your funeral plan policy card when paying for your funeral plan. Look out for this logo: In any of these stores: SWITCH TO STOP ORDER AND WIN ONE OF 50 SCORPION T-SHIRTS!* SMS ADJUST to and we will call you back! *Ts & Cs apply. SMSs cost R1.50. All entries must reach Scorpion by 28 February The winners will be the first 50 correct entries randomly drawn. Winners will be announced in the next newsletter. The judges decision is final. Scorpion employees may not enter this competition. This is when payment for your premium comes directly from your salary before it s paid into your account. This facility is only available to government and municipal employees. If you are interested in changing from a cash payment to stop-order, SMS ADJUST to and we will call you back (SMSs cost R1.50). It is the most reliable way to make sure that your premium is paid and that you are legally covered. This is when the payment for your premium is collected straight from your bank account. It is the most convenient way to pay your premium, as you will always be up to date with payments and never have to wait in a queue and your premiums will always be paid on time. When changing to debit order, ensure that you give the correct deduction date and that there is money in your account on the deduction date to avoid bank penalties. If the deduction date falls on a public holiday or a Sunday, the deduction date will be moved to the closest business day. 4POST OFFICE You can also pay at the Post Office, but remember that the Post Office charges an additional transaction fee, which is currently R12.45*. This is Scorpion Legal Protection s least advised method of payment because of the additional fee. *Please note that this transaction fee increases from time to time, in line with the Post Office s tariff charges. SCORPION NATIONWIDE BRANCHES Full service branches Bellville Bloemfontein Cape Town (CBD) Carletonville Durban East London emalahleni (Witbank) Germiston Johannesburg Kempton Park Klerksdorp Nelspruit Newcastle Pietermaritzburg Polokwane Port Elizabeth Pretoria Roodepoort Rustenburg Springs Vereeniging Welkom Express branches Burgersfort Empangeni Groblersdal Kimberley Kokstad Ladysmith Mahikeng Makhado Port Shepstone Secunda Thohoyandou Tzaneen Vryheid Scorpion Legal Protection (Pty) Ltd is an Authorised Financial Services Provider. Licence Number: Legal policies underwritten by Legal Expenses Insurance Southern Africa Ltd. Funeral plans underwritten by Hollard life Assurance Company Ltd.

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