RISK MANAGEMENT GUIDE
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1 RISK MANAGEMENT GUIDE
2 SLIPS & TRIPS - Put proper management policy in place Use wet floor signs and mop spills immediately Keep stairways and landings clear and ensure handrail in place Schedule major cleaning during off hours Provide slip resistance floor covering and finishes Arrange adequate lighting in public areas - Toilet cleaning checklist Put toilet checklist in place, monitor and maintain for 90 days - CCTV If CCTV in place, maintain records for minimum of 60 days - Additional entertainment If engaging in additional entertainment outside of what is already noted on your policy (Dances, Bouncing Castles, etc.) notify your insurers in advance STAFF - Manual Handling Complete Manual Handling training with all staff and maintain training records including a sign off sheet. (See Campion Online Manual Handling Training) - Knife Handling Training Complete Knife Handling Training with kitchen staff, maintain training records including a sign off sheet. (See Campion Online Knife Handling Training) - Staff Obtain written references for all staff HEALTH & SAFETY - Ensure you have a health and safety statement in place (see link for free online tool) CONTRACTORS - Proof of Insurance Obtain written proof of insurance prior to engaging any contractors - Hot Works If contractors use any heat (Welding, Cutting, etc.) ensure you comply with hot works warranty on your policy - Security Staff Obtain written confirmation - All staff are PSA registered - Contractors have insurance cover in place (including deliberate acts cover) LATE BARS (if applicable) - All exits are unlocked and free of obstruction during working hours - Ensure glasses are collected regularly from all areas including dance floor. - Fire certificate must be in place at all times In the possibility of an event that may give rise to a claim please call to report the incident. This is a guide only - Please refer to your policy document for full details of Insurance Cover.
3 KITCHEN - Ducting and Regular Cleaning Ensure that ducting is professionally cleaned every 6 months and a written record retained. All extractors, hoods and ducting are cleaned at least fortnightly - Deep Fat Frying and - Fire Extinguishers Make sure thermostats are fitted to prevent overheating Confirm that foam dry powder, CO2 fire extinguishers and fire blankets are available close to deep fat frying installations. Keep Maintenance Record and review annually - HACCP Requirements Ensure you comply with HACCP requirements Display ingredients likely to cause allergic reaction on menus Ensure shelf life is monitored and food is stored and prepared safely. - Hot Surfaces, Waste and Legal Inspections Warn customers about hot surfaces All waste must be removed from premises daily Ensure inspection certificates are in place for all relevant equipment. PREMISES - Flat Roof or Thatched Roof Ensure flat roof is inspected annually by a competent contractor If you have a thatched roof comply fully with your policy conditions - Alarm and Electrical Inspection Confirm that alarm is maintained in full working condition when premises is occupied and unoccupied. Ensure electrical circuits inspected every three years by a qualified electrician and any defects repaired and a written record of inspections kept - Lock up Inspect premises after hours to ensure it has been fully vacated and fully secured DETERIORATION OF STOCK - Ensure you have refrigerated equipment maintained annually and keep records. MONEY - Ensure that your safe s cash rating is sufficient for your insurance cover requirements - Advise location of all safes on your policy i.e. House, etc. to your insurer - Vary times of your lodgements - Make Regular Lodgements (lodgements in excess of 3,750 will be subject to the Custodian s Warranty INCIDENTS/CLAIMS - Should an incident occur which may lead to a claim: Treat customer/staff member with sympathy Photos of scene should be taken CCTV records (if available) should be retained Contact your insurance broker/insurer to advise them of the incident Do not admit liability Details of any action recorded (e.g. called ambulance) Arrange medical attention if injured (or potentially injured) Names of witnesses (staff or customers etc) Note in incident log details of incident: Time/Location and Exact Circumstances of incident In the possibility of an event that may give rise to a claim please call to report the incident. This is a guide only - Please refer to your policy document for full details of Insurance Cover.
4 HELPFUL LINKS Free Online Safety Tool Online Food Safety Advice HSA Manual Handling Training System Musculoskeletal_Disorders/Guidance_on_the_Manual_Handling_Training_System_-_2010_ revision.html Online Manual Handling Training Online Knife Handling Fire Plan
5 TAKE ADVANTAGE OF OUR EXCLUSIVE OFFERS FOR STAFF OF VFI MEMBERS FOR HOME, MOTOR AND LIFE POLICIES Discount of 25 for every car or home policy incepted 20 off your next renewal when you introduce a friend 15% off your first year on life insurance Competitive Rates Tailored Bespoke Package Reputable Insurers Risk Management Support Local Service
6 MANUAL HANDLING TRAINING - Online Training Programme Staff should review the online training video & on completion of the training sign to confirm that they have: Received this manual handling training - Are aware of the hazards in manual handling & the measures to avoid or reduce the risk of injury Understand the practices outlined in this training programme - Be able to carry out a personal risk assessment to determine if loads can be handled safely - Appropriate use of mechanical aids or reorganisation of work activity Commit to apply this practice Date of Training Name Signature Manager/Owner Name Signature
7 KNIFE HANDLING TRAINING - Online Training Programme Staff should review the online training video & on completion of the training sign to confirm that they have: Received this manual handling training Understand the practices outlined in this training programme Commit to apply this practice Date of Training Name Signature Manager/Owner Name Signature
8 Dedicated Sales Team Michael O Reilly moreilly@campionins.com Carlow, Kildare, Kilkenny, Meath, Longford, Westmeath, Wicklow Darren Lundy dlundy@campionins.com Cavan, Louth, Monaghan, Sligo, Roscommon, Leitrim, Mayo, Donegal Shane O Farrell sofarrell@campionins.com Limerick, Clare, Galway Roscommon Mullingar Dublin Craig Healy chealy@campionins.com Wexford, Waterford, Tipperary Naas Portlaoise Ennis John Doheny jdoheny@campionins.com Kerry Thurles Urlingford Cashel Oliver Gorman ogorman@campionins.com Laois, Offaly Kilkenny Midleton Rory O Brien robrien@campionins.com Cork L BUSINESS HOME CAR HEALTH LIFE FARM YOUNG DRIVERS Visit our Website at: Or call us on Mon-Fri: 9am - 5pm Campion Insurances Ltd trading as Campion Insurance, Bestquote.ie, ISME Insurance Services is regulated by the Central Bank of Ireland
9 RISK MANAGEMENT PROGRAMME Insured Name Address Implementation Date Confirm risk management is a key focus of this business & that this risk management guide is being implemented & reviewed regularly. Signature Date
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