STARWOOD RETAIL PARTNERS STARWOOD ROCK SHOP & RELAX TEXT TO WIN SWEEPSTAKES OFFICIAL RULES AND REGULATIONS

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1 STARWOOD RETAIL PARTNERS STARWOOD ROCK SHOP & RELAX TEXT TO WIN SWEEPSTAKES OFFICIAL RULES AND REGULATIONS NO PURCHASE OR PAYMENT OF ANY KIND IS NECESSARY TO ENTER OR WIN THIS SWEEPSTAKES. A PURCHASE OR PAYMENT OF ANY KIND WILL NOT INCREASE YOUR CHANCES OF WINNING. IMPORTANT NOTICE: In the event the Sweepstakes is entered via a mobile device, message and data charges may apply. If you enter via text messaging, you may receive multiple text messages in response to your entry into this Sweepstakes from an automated system, as well as recurring text messages. By opting in for recurring messages, you may receive ongoing marketing text messages, monthly offers, alerts and other recurring messages from an automated system (up to 5 per month). Text STOP to 6087 to opt out and to discontinue further participation in the Sweepstakes. Text HELP to for information. You may not be able to participate by text messages through all wireless carriers. Participating carriers include: T-Mobile, AT&T, Verizon Wireless, Sprint, US Cellular Corp, Boost Mobile, Crick/Leap, Virgin Mobile USA, Iowa Wireless, Metro PCS, ACS Wireless, West Central Cellular, NTELOS, Bluegrass, Plateau Wireless, AWCC, Cincinnati Bell, Cellular South, Carolina West Wireless, Immix Wireless/Keystone Wireless, Golden State Cellular, Cellcom, ECIT (East Central Illinois), GCI / Alaska Digitel, Inland Cellular, Illinois Valley, Nex- Tech, Chat Mobility, NW Missouri Cellular, NE Cellular One of PA, Element Wireless, MTPCS, Thumb Cellular, Viaero Wireless. Void where prohibited and subject to all applicable laws and regulations. Consent is not required to buy goods and services. Click to review our full Privacy Policy and to review the full Terms of Use. 1. Sweepstakes Sponsor & Administrator: The Starwood Rock Shop & Relax text to win sweepstakes (the Sweepstakes ) is sponsored by Starwood Retail Partners, LLC, with its principal place of business located at 1 East Wacker, Suite 3600, Chicago, IL ( Sponsor ). The Administrator of the Sweepstakes is Hello World, Inc., with its principal place of business located at 3000 Town Center, Suite 2100, Southfield, MI ( Administrator ). The Sweepstakes is in no way sponsored by, endorsed by, administered by, or associated with any third party social media site. Any questions or communications should be directed to Sponsor only. By entering the Sweepstakes, each entrant accepts and agrees to be bound by these official Sweepstakes rules (these Official Rules ), Sponsor s 1

2 Privacy Policy available at and Administrator s Privacy Policy available at 2. Eligibility: This Sweepstakes is open to legal residents of the fifty (50) United States and the District of Columbia (excluding residents of Puerto Rico and US territories and possessions), except where prohibited or restricted by law. Entries submitted in geographic areas in which the entry is not permissible will be disqualified. To be eligible, an entrant must be eighteen (18) years of age or older at the time of entry, have a device capable of two-way textmessaging prior to the commencement of the Sweepstakes Period, and have a valid and active address prior to the commencement of the Sweepstakes Period. Entries are limited to individuals only; commercial enterprises or business entities are not eligible. Employees, officers and directors of Sponsor, Administrator and their respective affiliates, subsidiaries, judging agents and promotion partners, and their immediate families (parents, children, siblings, spouse) or members of the same household (whether related or not) of such employees/officers/directors are not eligible to participate. 3. Sweepstakes Period: The Sweepstakes begins on July 1, 2017 at 12:00 a.m. Central Time ( CT ), ends on August 31, 2017 at 11:59 p.m. CT (the Sweepstakes Period ). Administrator s computer is the official time keeping device for this Sweepstakes. 4. How to Enter: During the Sweepstakes Period, using a two-way text-messaging capable device ("Device"), text ROCK to and follow the links and instructions to opt in for recurring monthly text messages, and you will receive one (1) Sweepstakes entry. Message and data rates may apply. Text STOP to to opt out and to discontinue further participation in the Sweepstakes. Text HELP for information. Send questions to questions@helloworldfulfillment.com. If you enter via text-messaging, you may receive multiple messages in response to your entry as well as recurring marketing text messages per month from an automated system (up to six (5) per month). Multiple messages may be sent per query. Participating carriers include: T-Mobile, AT&T, Verizon Wireless, Sprint, US Cellular Corp, Boost Mobile, Crick/Leap, Virgin Mobile USA, Iowa Wireless, Metro PCS, ACS Wireless, West Central Cellular, NTELOS, Bluegrass, Plateau Wireless, AWCC, Cincinnati Bell, Cellular South, Carolina West Wireless, Immix Wireless/Keystone Wireless, Golden State Cellular, Cellcom, ECIT (East Central Illinos), GCI / Alaska Digitel, Inland Cellular, Illinois Valley, Nex-Tech, Chat Mobility, NW Missouri Cellular, NE Cellular One of PA, Element Wireless, MTPCS, Thumb Cellular, Viaero Wireless. 5. Entry Material Submission Guidelines: 2

3 If entries do not contain all necessary information as described in these Rules, entrant will be disqualified. Please be certain to follow all directions. Each entrant may enter one (1) time during the Sweepstakes Period. Multiple entrants are not permitted to share the same Device. Any attempt by any entrant to enter more than one time by using multiple/different Devices, identities, registrations and logins, or any other methods will void all of that entrant's entries and that entrant will be disqualified. Use of any automated system to participate is prohibited and will result in disqualification. Sponsor is not responsible for lost, late, incomplete, invalid, unintelligible or misdirected registrations, which will be disqualified. In the event of a dispute as to any registration or entry, the authorized account holder of the text-messaging capable Device used to register will be deemed to be the entrant. The authorized account holder of a Device is the natural person in whose name the device has been issued and the services are billed (if applicable). Potential winner may be required to show proof of being an authorized account holder. Sponsor and Administrator reserve the right to reject any additional entries or entries that do not comply with these Rules. By entering, you indicate your unconditional agreement to, and acceptance of, these Rules and Sponsor s and Administrator s decisions, which are final and binding. You cannot win a prize unless you comply with all requirements in these Rules. Without limitation, Sponsor and Administrator reserve the right in their sole discretion to disqualify any entrant that, in their sole opinion, refers, depicts or in any way reflects negatively upon the Sponsor, Administrator, the Sweepstakes or any other person or entity or does not comply with these Rules, or if Sponsor or Administrator receives notification about any potential breaches of law or any other reason set forth herein. 6. Winner Determination and Verification: Administrator will randomly select the potential Sweepstakes winner from among all eligible entries received during the Start Time and End Time during the Sweepstakes Period listed above in Section 3. Entrants who opt out via text message will not be included in the drawing. The potential winner will be notified by text message on September 1, An entrant is not a winner unless and until entrant s eligibility has been verified, and entrant has been notified that verification is complete. An eligible winner will be required to complete, sign and return an affidavit of eligibility, compliance, liability release, publicity release (if not prohibited by law), and any other necessary documents, including required tax documents, (collectively, "Documentation") within 72 hours after the potential winner is notified. If deemed eligible, the winner will receive confirmation 3

4 of their prize award at such time. If a potential winner cannot be contacted, fails complete and return all required Documentation or provide any other requested information within the required time period, or is otherwise determined to be ineligible pursuant to these Rules, the potential winner forfeits the prize. In the event that a winner is disqualified for any reason, the applicable prize will be awarded to an alternate winner by random drawing from among all remaining eligible entries. Administrator is an independent judging organization whose decisions as to the administration and operation of the Sweepstakes and the selection of the potential winner is final and binding in all matters related to the Sweepstakes. Receiving a prize is contingent upon compliance with these Rules. Sponsor reserves the right to terminate or modify this Sweepstakes at any time for any reason. Sponsor also reserves the right to cancel, suspend or modify this Sweepstakes in the event an insufficient number of entries are received, an insufficient number of entries meet the minimum judging criteria, or as a result of any fraud, technical failures, human error or any other factors that impair the integrity or proper functioning of the Sweepstakes, as determined by Sponsor in its sole discretion. In such event, Sponsor, in its sole discretion, may elect to hold a random drawing from among all eligible entries received up to the time of discontinuance for any or all of the prizes offered herein. Sponsor reserves the right in its sole discretion to disqualify any individual it finds to be tampering with the entry process or the operation of the Sweepstakes or to be acting in violation of these Rules. Any attempt by any person to deliberately undermine the legitimate operation of the Sweepstakes may be a violation of criminal and civil law, and, should such an attempt be made, Sponsor reserves the right to seek damages from any such person to the fullest extent permitted by law. Sponsor s failure to enforce any term of these Rules shall not constitute a waiver of that provision. 7. Prize: One grand prize package, consisting of three components with retail values indicated below, will be awarded for the Sweepstakes Period, as follows: Rock : Retail value of $6,500 Round trip airfare for two people from winner s city to Dallas, Texas (based on 21 day advance notice); Two nights of hotel accommodations for two people at the Westin Dallas, includes breakfast Two gold deluxe VIP concert tickets to Bruno Mars in Dallas, Texas (including predinner and drinks) Local transportation to airport, hotel and concert event 4

5 Shop : Retail value of $1,000 $1,000 Shopping spree in Dallas, Texas at The Shops at Willow Bend Any airfare or local transportation included Relax : Retail value of $6, Round trip airfare for two people from winner s city to Los Angeles, California (based on 21 day advance notice) $800 car rental allowance Two nights of hotel accommodations for two people at the Santa Barbara Belmond (Deluxe Suite), includes breakfast $1,200 spa allowance Odds of winning the grand prize depend on the number of eligible entries received during the Sweepstakes Period. Prize is non-transferable and may not be exchanged for any other consideration. No substitution will be made except as provided herein at the Sponsor s sole discretion. Should the prize become unavailable, prize winner shall be given the option of choosing one of the following: (1) a prize of equal or greater value; (2) the verifiable retail value of the prize in cash or by a valid check; or (3) a voucher, certificate or other evidence of obligation stating that the prize will be shipped to the prize winner within ten days at no cost to the prize winner. In the event the prize winner selects option (3) and Sponsor is not able to ship the prize within ten days, Sponsor shall mail the prize winner a valid check or money order for the verifiable retail value of the prize. Winner is responsible for all taxes and fees associated with prize receipt and/or use. Sponsor will not be responsible for any loss, liability or damage arising out of the acceptance or use of the prize by a prize winner. The prize winner will be solely responsible for any and all local, state, and federal taxes incurred by his/her participation in the Sweepstakes and receipt and/or use of the prize. 8. Publicity: Except where prohibited, participation in the Sweepstakes constitutes the winner's consent to Sponsor s and its agents use of winner s name, likeness, photograph, voice, opinions and/or hometown and state for promotional purposes in any media, worldwide, without further payment or consideration. 9. RELEASE, INDEMNIFICATION AND LIMITATION OF LIABILITY BY ENTERING THE SWEEPSTAKES, YOU AGREE TO DISCHARGE AND RELEASE SPONSOR, ADMINISTRATOR, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, 5

6 REPRESENTATIVES, AGENTS, SUBSIDIARIES AND AFFILIATES (THE RELEASED PARTIES ), FROM AND AGAINST ANY CLAIMS, DEMANDS, COSTS, LIABILITIES, DAMAGES, LOSSES, CAUSES OF ACTION, OR INJURY RELATING IN WHOLE OR IN PART, DIRECTLY OR INDIRECTLY, FROM ENTRANT S PARTICIPATION IN THE SWEEPSTAKES OR RECEIPT OR USE OF ANY PRIZE, INCLUDING, BUT NOT LIMITED TO: (A) UNAUTHORIZED HUMAN INTERVENTION IN ANY PART OF THE ENTRY PROCESS OR THE SWEEPSTAKES; (B) TECHNICAL OR HUMAN ERRORS WHICH MAY OCCUR IN THE ADMINISTRATION OF THE SWEEPSTAKES OR THE PROCESSING OF ENTRIES; (C) LATE OR UNDELIVERED MAIL; (D) TECHNICAL ERRORS OF ANY KIND, INCLUDING BUT NOT LIMITED TO MALFUNCTIONS, INTERRUPTIONS, OR DISCONNECTIONS IN CELLULAR NETWORKS, PHONE LINES, OR NETWORK HARDWARE OR SOFTWARE; (E) INCORRECT OR INACCURATE INFORMATION, WHETHER CAUSED BY ENTRANTS, PRINTING ERRORS, OR BY ANY EQUIPMENT OR PROGRAMMING ASSOCIATED WITH OR UTILIZED IN THE SWEEPSTAKES; OR (F) INJURY OR DAMAGE TO PERSONS OR PROPERTY RELATED TO PARTICIPATION IN THE SWEEPSTAKES OR RECEIVE OR MISUSE OF ANY PRIZE. YOU WAIVE THE RIGHT TO CLAIM ANY ATTORNEYS FEES AND ANY DAMAGES WHATSOEVER, INCLUDING, BUT NOT LIMITED TO, PUNITIVE, CONSEQUENTIAL, DIRECT, OR INDIRECT DAMAGES. IF FOR ANY REASON AN ENTRANT'S ENTRY IS CONFIRMED TO HAVE BEEN ERRONEOUSLY DELETED, LOST, OR OTHERWISE DESTROYED OR CORRUPTED, ENTRANT S SOLE REMEDY IS ANOTHER ENTRY IN THE SWEEPSTAKES, IF IT IS POSSIBLE. NO MORE THAN THE STATED NUMBER OF PRIZES WILL BE AWARDED. IN THE EVENT THAT PRODUCTION, TECHNICAL, SEEDING, PROGRAMMING OR ANY OTHER REASONS CAUSE MORE THAN THE STATED NUMBER OF PRIZES AS SET FORTH IN THESE RULES TO BE AVAILABLE AND/OR CLAIMED, SPONSOR RESERVES THE RIGHT TO AWARD ONLY THE STATED NUMBER OF PRIZES BY A RANDOM DRAWING AMONG ALL LEGITIMATE, UN-AWARDED, ELIGIBLE PRIZE CLAIMS. BY ENTERING THE SWEEPSTAKES, YOU AGREE TO INDEMNIFY AND HOLD HARMLESS SPONSOR, ADMINISTRATOR, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES, AGENTS, SUBSIDIARIES AND AFFILIATES (THE INDEMNIFIED PARTIES ), FROM AND AGAINST ANY CLAIMS, DEMANDS, COSTS, LIABILITIES, DAMAGES, LOSSES, CAUSES OF ACTION, OR INJURY RESULTING IN WHOLE OR IN PART, DIRECTLY OR INDIRECTLY, FROM (A) YOUR PARTICIPATION IN THE SWEEPSTAKES OR RECEIPT OR USE OF ANY PRIZE, AND (B) YOUR BREACH OF THESE RULES OR YOUR REPRESENTATIONS AND WARRANTIES IN THESE RULES. 10. NO WARRANTIES. SPONSOR DOES NOT MAKE ANY WARRANTIES, EXPRESS OR IMPLIED, AS TO THE CONDITION, FITNESS OR MERCHANTABILITY OF ANY PRIZE. Sponsor is not liable for any malfunctions or failures of any telephone network or lines, computer internet system, servers or providers, computer equipment, software, account or technical problems or traffic congestion on the internet, or any combination thereof, including any injury or damage to entrant s or 6

7 any other person's Device related to or resulting from participation in this Sweepstakes, or other technical difficulties or failures or other errors of any kind. Sponsor, Administrator, and their respective affiliates, agents, and representatives are not responsible for any typographical or other errors in the offer or administration of the Sweepstakes, including, but not limited to, errors in any printing or posting or these Rules, the selection and announcement of the prize winner, or the distribution of any prize. Any attempt to damage the content or operation of this Sweepstakes is unlawful and subject to possible legal action. 11. Privacy: Any information you submit as part of the Sweepstakes is subject to and will be used in accordance with Sponsor s and Administrator s No Recourse to Judicial or Other Procedures/Severability: TO THE EXTENT PERMITTED BY LAW, THE RIGHTS TO LITIGATE, TO SEEK INJUNCTIVE RELIEF OR TO MAKE ANY OTHER RECOURSE TO JUDICIAL OR ANY OTHER PROCEDURE IN CASE OF DISPUTES OR CLAIMS RESULTING FROM OR IN CONNECTION WITH THIS SWEEPSTAKES ARE HEREBY EXCLUDED, AND ANY ENTRANT EXPRESSLY WAIVES ANY AND ALL SUCH RIGHTS. IN THE EVENT THAT A COURT OF COMPETENT JURISDICTION FINDS THE FOREGOING WAIVER UNENFORCEABLE, ENTRANTS HEREBY AGREE TO THE DISPUTE RESOLUTION PROCEDURES SET FORTH BELOW. All issues and questions concerning the construction, validity, interpretation and enforceability of these Official Rules, or the rights and obligations of the entrant, Administrator, and Sponsor in connection with the Sweepstakes, or any claim or dispute that has arisen or may arise between or among entrant, Administrator and Sponsor, shall be governed by, and construed in accordance with, the laws of the State of Illinois, without giving effect to any choice of law or conflict of law rules. The place of any arbitration shall be Chicago, Illinois. If any provision(s) of these Rules are held to be invalid or unenforceable, all remaining provisions hereof will remain in full force and effect. Our waiver of any provision(s) of these Rules must be in writing, and a waiver in one instance or provision shall not be considered a waiver of any other instance or provision. 13. Dispute Resolution: 7

8 All claims and disputes of any nature, whether at law or equity, in any way related to or arising out of the Sweepstakes, these Rules, or the Mobile Terms and Conditions, will be resolved in accordance with the provisions set forth in this Dispute Resolution section. This Dispute Resolution section applies to all claims and disputes whenever arising, including those arising prior to an entrant s acceptance of these Rules or the Mobile Terms and Conditions. Written notices of claims or disputes ( Demand ) shall be sent to the Sponsor at the following address (the Notice Address ): 1 East Wacker Drive, Suite 3600, Chicago, IL If the claim or dispute contained in the Demand is not resolved to entrant s satisfaction within 10 business days after Sponsor s receipt, the entrant shall file a Demand for Arbitration with the American Arbitration Association (the Arbitrator ). For any such filing of a demand for arbitration, entrant must affect proper service under the rules of the Arbitrator and notice to the Notice Address may not be sufficient. The Arbitrator shall apply the AAA Consumer-Related Disputes Supplementary Procedure effective September 15, 2005 (as may be amended) and as modified by the agreement to arbitrate in this Dispute Resolution section. Entrant agrees that the Arbitrator will have sole and exclusive jurisdiction over any dispute with Administrator or Sponsor. The Federal Arbitration Act allows for the enforcement of arbitration agreements and governs the interpretation and enforcement of the agreement to arbitrate. Entrant will not file a class action or collective action against Administrator or Sponsor, and will not participate in a class action or collective action against either or both of them. Entrant agrees that he or she will not join his or her claims to those of any other person. Under no circumstances does Administrator or Sponsor agree to class or collective procedures in arbitration or the joinder of claims in arbitration. 14. Request for Name of Prize Winner and Official Rules: For the name of the Prize Winner and/or a copy of these Official Rules, send a selfaddressed stamped envelope to: Sponsor at 1 East Wacker Drive, Suite 3600, Chicago, IL 60601, or by to bprice@starwoodretail.com. All requests for a copy of the Official Rules and the name/percentage of the Prize Winner must be made by August 31, If sending a request by mail, please note on the front left- hand corner of your outer envelope whether you are requesting Official Rules or the name of the Prize Winner. 8