Values from the Past Visions for the Future

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Myrtle Potter
6 years ago
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1 Values from the Past Visions for the Future U N I O N M U T U A L C O M P A N I E S A N N U A L R E P O R T

2 0 0 6 A N N U A L R E V I E W Valuesfrom the Past Visions for the Future 2006 was an exceptional year for the.

We close 2006 stronger than ever, with $76 million in policyholders surplus, $171 million in total assets and $100 million in written premiums.

T O O U R P O L I C Y H O L D E R S A N D A G E N T S : O U R M I S S I O N We will provide superior property and casualty insurance products with personal service second to none to policyholders and

We will be forward-thinking and embrace innovative ideas and technology as we strive to be profitable and financially secure.

2 A N N U A L R E V I E W Valuesfrom the Past Visions for the Future 2006 was an exceptional year for the. The relatively benign weather, combined with continued underwriting discipline and a stable premium base resulted in record earnings and growth in policyholder surplus. We close 2006 stronger than ever, with $76 million in policyholders surplus, $171 million in total assets and $100 million in written premiums. I am grateful to all the employees and our agency partners who contributed to our success in T O O U R P O L I C Y H O L D E R S A N D A G E N T S : O U R M I S S I O N We will provide superior property and casualty insurance products with personal service second to none to policyholders and independent agency partners, while maintaining the highest level of integrity, courtesy and fairness, and recognizing that we cannot be all things to all people. We will be forward-thinking and embrace innovative ideas and technology as we strive to be profitable and financially secure. We will foster a positive work environment of continuous learning and development for employees, pursue long-lasting relationships with policyholders, agents and other business partners, and be a respected member of our community and industry. O U R VA L U E S We are committed to sound judgement and personal initiative within an environment that sets, achieves and rewards high performance. We will pursue and develop long-term relationships with our employees, policyholders, agents and other business partners. We will act with a high level of integrity and are committed to an atmosphere of respect, loyalty and mutual support. We will maintain a friendly, courteous and professional environment where every member matters and which fosters a work-life balance. We believe in a collaborative atmosphere that motivates employees and fosters personal and professional growth and development. Looking ahead, the industry is facing a multitude of issues that range from the potential impacts of global warming, to the availability of insurance in coastal areas and the resulting implications of reinsurance costs, and a soft market environment. We are not immune from the issues involving reauthorization of the Terrorism Reinsurance Act, the potential fallout from the Katrina court cases involving policy language surrounding wind and water, and the potential for new state or federal regulatory actions that could significantly affect the marketplace. All of these bring increased uncertainty to an already volatile industry and provide both challenges and opportunities. Operationally, we remain challenged to continue to provide the best possible service to our policyholders and agency partners as we cope with new technologies and expectations in the marketplace. We take this challenge very seriously. Long before there were automobiles, telephones, faxes and s, we were providing insurance and high quality service using the best methods of the times. Throughout our 132 year history, we have embraced and deployed the use of technology to gain efficiencies and improve our service. And while the ability to keep pace with technology is critical to our future success, we are also committed to maintaining that personal touch so important in today s fast-paced environment. With this in mind, during 2006 we created new Mission and Values Statements to guide us in our daily activities. While new, these Statements are not much different from what we have strived to do throughout our long history. They reflect our commitment as to how we will treat our policyholders, agents and business partners as we strive to provide quality products with service that continues to be second to none. That is our commitment and that is our mission. Best regards, President & CEO 1874

U N I O N M U T U A L C O M P A N I E S 2 0 0 6 A N N U A L R E V I E W U N I O N M U T UA L F I R E I N S U R A N C E C O M PA N Y Bonds................... $49,031,000 Unearned Premiums.

3 U N I O N M U T U A L C O M P A N I E S A N N U A L R E V I E W U N I O N M U T UA L F I R E I N S U R A N C E C O M PA N Y Bonds $49,031,000 Unearned Premiums $22,632,000 Stocks ,378,000 Loss & LAE Reserves ,017,000 Cash & Equivalents ,525,000 Other ,332,000 Other ,045,000 Policyholders Surplus ,998,000 $121,979,000 $121,979,000 C O M B I N E D BA L A N C E S H E E T D e c e m b e r 3 1, Bonds $112,308,000 Stocks ,632,000 Cash & Equivalents ,235,000 $175 $150 $125 $100 $75 $50 $25 TOTAL ASSETS N E W E N G L A N D G UA R A N T Y I N S U R A N C E C O M PA N Y, I N C. Other ,333,000 Bonds $54,597,000 Unearned Premiums $22,632,000 Stocks ,997,000 Loss & LAE Reserves ,009,000 Cash & Equivalents ,354,000 Other ,270,000 Other ,068,000 Policyholders Surplus ,105,000 $81,016,000 $81,016,000 E A S T E R N M U T UA L I N S U R A N C E C O M PA N Y Bonds $8,681,000 Unearned Premiums $3,487,000 Stocks ,362,000 Loss & LAE Reserves ,730,000 $170,508,000 Unearned Premiums $48,751,000 Loss & LAE Reserves ,755,000 Other ,980,000 Policyholders Surplus ,022,000 $170,508,000 WRITTEN PREMIUM $100 $80 $60 $40 $20 Cash & Equivalents ,356,000 Other ,409,000 $13,808,000 Other ,000 Policyholders Surplus ,024,000 $13,808,000 A.M. Best Rating of A- (Excellent) has been assigned to the of Vermont Companies POLICYHOLDERS SURPLUS $80 $60 $40 $20

2 0 0 6 A N N U A L R E V I E W P E R S O N A L L I N E S U N D E R W R I T I N G Fire Insurance Company New England Guaranty Insurance Company, Inc.

This vast experience and knowledge combined with our professionalism, friendliness and enthusiasm, provide the cornerstone of our long-term relationships with our independent agency partners.

As we interface with our agents, our Personal Lines underwriters use a state of the art Imaging System to help reinforce our motto of delivering service that is second to none.

4 A N N U A L R E V I E W P E R S O N A L L I N E S U N D E R W R I T I N G Fire Insurance Company New England Guaranty Insurance Company, Inc. Eastern Mutual Insurance Company The Personal Lines Department has more than 300 years of collective experience in the insurance marketplace. This vast experience and knowledge combined with our professionalism, friendliness and enthusiasm, provide the cornerstone of our long-term relationships with our independent agency partners. Our underwriters are trained and encouraged to design innovative coverage solutions. As we interface with our agents, our Personal Lines underwriters use a state of the art Imaging System to help reinforce our motto of delivering service that is second to none. We also deploy other emerging technologies such as our new web-based quoting system (QuoteWrite) and new tools that provide information about a risks geographic location (geocoding) which is helpful as we manage our exposures. However, as we use of all these new technologies in the rapidly changing insurance marketplace, we also believe it is critically important to provide that personal touch. Each of our Personal Lines staff strives to service our agents with the objective of exceeding their expectations. This presents our greatest challenge and our greatest opportunity. Left to right, back row: Kerri Allain (Underwriting Tech); Trish Lepore (Underwriter North); Julie Hallenbeck (Underwriter NY); Wanda Parks (Underwriting Tech NY); center row: Julie Benjamin (Underwriter North); Brenda Donahue (Underwriter South); Stephany Pouliot (Underwriter North); front row: Ian Chisholm (Vice President); Andrew Walker (Underwriting Tech); missing: Sibyl Lewellyn (Underwriter North); Arlene Ingalls (Underwriter NY). Left to right, back row: Bonnie Cane (Underwriting Tech); Ronda Guazzoni (Underwriting Tech); Karen Dunkling (Underwriter South); Stephanie Richardson (Underwriter North); center row: Francine Boulanger (Underwriter South); John Wells (Underwriting Manager); Bernadette Williams (Underwriter North); front row: Diane Shadroui (Underwriting Tech); JoAnn Martel (Underwriting Tech).

5 U N I O N M U T UA L F I R E I N S U R A N C E C O M PA N Y & N E W E N G L A N D G UA R A N T Y I N S U R A N C E C O M PA N Y, I N C. O f f i c e r s President & CEO Ian B. Chisholm Underwriting John H. Fitzhugh Senior General Counsel & Secretary Bradley S. Keysar Information Systems Lisa L. Keysar Assistant Secretary Michael W. Nobles Vice President & Treasurer Harold L. Robinson, III Regional Vice President Regional Vice President John R. Walker Marketing B o a r d o f D i r e c t o r s Frederic H. Bertrand Former CEO, National Life Insurance Company David R. Coates Former Managing Partner, KPMG John E. Corning Former Sr. Kathleen H. Davis Partner, Downs Rachlin Martin, PLLC Allen Martin Chairman, WICOR Americas James A. McDonald President & CEO, J.A. McDonald, Inc. S. John Osha Chairman,, Dairy Farmer & Chairman, Randolph National Bank President & CEO, Everett C. Bailey* Former President & CEO, E.B. & A.C. Whiting Co. F. Ray Keyser, Jr.* Of Counsel, Keyser & Crowley, & Governor of VT ( ) Lawrence H. Reilly* Former President & CEO, Thomas P. Salmon* Former President, UVM and Governor of VT ( ) *Advisory Council Member E A S T E R N M U T UA L I N S U R A N C E C O M PA N Y O f f i c e r s President & Treasurer Chief Executive Officer B o a r d o f D i r e c t o r s Valerie A. Davis Vice President & Secretary, Eastern Mutual Robert E. Flagler Chairman, Retired Assistant Controller - Dime Savings Bank Elizabeth J. Friedland Retired Manager, Schoharie & Schenectady Mutual Insurance Valerie A. Davis Vice President & Secretary Susan M. Fancher Underwriting & Marketing Scott T. Jeffers President, Sauquoit Valley Insurance Company Kent L. Johnson Systems Analyst, Rensselaer Polytechnic Institute President & Treasurer, Eastern Mutual Bradley S. Keysar Information Systems Michael W. Nobles Chief Financial Officer Edward R. Waldron Former Chairman, Retired Dairy Farmer Allyn P. Wright Vice Chairman, Independent Forestry Consultant Alan P. Zuk Transportation Coordinator, Berne-Knox-Westerlo School District Fire Insurance Company New England Guaranty Insurance Co., Inc. 139 State Street, P.O. Box 158 Montpelier, VT Phone: (802) Fax: (802) Eastern Insurance Eastern Mutual Insurance Company 6504 State Route 32, P.O. Box 40 Greenville, NY Phone: (518) Fax: (518) MK9164(0207) 66964

Service in the Vermont tradition that is second to none

U N I O N M U T U A L O F V E R M O N T C O M P A N I E S 2 0 0 3 A N N U A L R E P O R T Service in the Vermont tradition that is second to none U N I O N M U T U A L O F V E R M O N T C O M P A N I E