Facilities Management Outsourcing Market Report - UK

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1 Facilities Management Outsourcing Market Report - UK Published: 14/12/2018 / Number of Pages: 108 / Price: Introduction and Overview The 12th edition of the 'Facilities Management Outsourcing Market ' offers a unique review of this substantial market, focusing on the outsourced management and delivery of non-core services in three key end-use sectors, with analysis of future prospects. Key sections covered: Overview of Multi-Service Provision in the UK FM outsourcing market - size, recent trends and key market influences, forecasts and future prospects. Analysis of 3 key end-use sectors for Corporate, Central & Local Government, Healthcare & Education - sector sizes / performance, trends and influences by sector and potential areas of opportunity. Review of Market Structure and Leading Providers - changing supply structure, diversification of service provision and company profiles for the leading contractors. Key areas of insight include: Market activity from 2013 to 2017, with forecasts through to The trend towards bundled services and total facilities management as clients seek to consolidate supply chains and reduce costs. The development of specialist niche services within existing sectors - driven by providers seeking to diversify, in the face of overall market maturity. Growing client awareness of the risks associated with long term contracts - less of a focus on price and more emphasis on long-term partnership arrangements can be expected. Technological advances and innovations - leading FM providers to become more involved in building management by making more use of intelligent data.. The Facilities Management Market

2 Review of FM Outsourcing market - estimates of market size from , with forecasts for the period from 2018 to Key market influences - macroeconomic factors, construction output and legislation. Government investment and spending, as well as diminishing influence of public-private partnerships and growing impact of technological changes. Future opportunities and threats. Market mix among End User Areas - Corporate (e.g. offices, retail, manufacturing, leisure/recreation), Central & Local Government and Healthcare/Education. Future opportunities and potential for growth in each sub-sector. Market Prospects for the FM Market - covering macroeconomic factors and Government spending levels, future construction output, outlook by end-use application area, changing supply structure and key potential growth areas. Key End Use Sectors Analysis of FM market by broad end-use sector - Corporate, Central/Local Government and Healthcare/Education. Corporate - sector performance and trends, including business confidence and business, office take-up in cities, impact of online retailing and betting, etc. Analysis of sub-sectors, i.e. commercial offices, retail, leisure/recreation, manufacturing, energy and transport. Central & Local Government - market mix, size of the central and local estate, impact of public-private partnerships (e.g. PFI), key growth sectors and areas of opportunity. Healthcare & Education - market mix, outsourcing penetration levels, recent budgets and spending levels and Central vs Local Government mix. FM Contractors Review Review of origins of FM companies and Supply Structure. Share groupings of the major companies across the FM industry. Key trends - impact of market maturity, expansion and diversification of service provision, impact of the Carillion collapse, market consolidation and strategy changes. Company profiles for leading FM providers, covering over 30 major providers and niche specialists - outlines include company size, growth trends, areas of specialisation, sector strengths and major contract wins. The Overall FM Market Overview of the overall bundled Facilities Management Market - estimates of total market size from , with forecasts for the period from 2018 to Key market influences and market prospects - macroeconomic factors, diversification in service provision, increasing maturity in a number of end use sectors, trend towards TFM and 'bundling' and legislative influences. Report Summary This market continues to increase in size, although the pace of growth has slowed. This is mainly due to the market's mature state, coupled with budgetary cuts in the public sector and the ongoing uncertainties caused by Brexit, which have affected business confidence and hence investment. Areas such as energy and workspace management are becoming an increasingly

3 common component of many bundled TFM contracts, although the collapse of Carillion has highlighted the risks facing FM operators when contracts turn out to be unprofitable. Over the short to medium term, there is likely to be greater use of FM providers in a more integrated way, linking the FM service provision with the company objectives more closely. Clients are increasingly expecting FM contractors to provide added-value advice and services, often via the use of technology. FM companies are therefore taking a more proactive role in the design and operation of buildings in both the public and private sectors. The report contains a detailed assessment of these and other market trends and influences, with analysis of market prospects and potential areas of opportunity. List of Report Contents Contents Listing 1. INTRODUCTION BACKGROUND SOURCES OF INFORMATION 6 2. SUMMARY & MARKET PROSPECTS EXECUTIVE SUMMARY MARKET PROSPECTS ECONOMIC ENVIRONMENT GDP INFLATION & INTEREST RATES UNEMPLOYMENT HOUSEHOLD CONSUMPTION HOUSING & CONSTRUCTION STERLING POPULATION PROFILE CONCLUSIONS FACILITIES MANAGEMENT OUTSOURCING MARKET DEFINITION MARKET SIZE AND TRENDS Market Size 20

4 4.2.2 Market Background Market Prospects KEY MARKET INFLUENCES Diversification in Service Provision and Contract Periods Non-Domestic Construction Output Public Private Partnerships Legislation SERVICES AND SERVICE PROVISION Service Provision Service Mix Cleaning Building Maintenance Security Catering Mechanical and Electrical Services (M&E) Energy Management Waste Management Other Services KEY END USE SECTORS OVERVIEW CORPORATE SECTOR Market Size and Trends Key End Use Markets CENTRAL & LOCAL GOVERNMENT Market Size & Trends Key End Use Markets HEALTH & EDUCATION SECTORS 68

5 5.4.1 Market Size & Trends Key End Use Markets Major FM Contracts - Health and Education CONTRACTORS REVIEW ORIGINS AND SUPPLY STRUCTURE MARKET LEADERS COMPANY PROFILES Leading 20 FM Contractors Other FM Contractors 101 Tables & Charts CHART 1: UK BUNDLED FM OUTSOURCING MARKET AT CURRENT PRICES ( BN) TABLE 2: GDP DATA KEY CONSTITUENT ELEMENTS 13 CHART 3: INTEREST RATES AND INFLATION (CPI) FROM CHART 4: PDI & SAVINGS RATIO AT CURRENT PRICES TABLE 5: EXCHANGE RATE FLUCTUATIONS STERLING TO THE DOLLAR, AND THE EURO, SPOT RATES 17 TABLE 6: UK FM MULTI-SERVICE OUTSOURCING MARKET M (AT CURRENT PRICES) 21 TABLE 7: NON-DOMESTIC CONSTRUCTION NEW WORK OUTPUT BY SECTOR ( BN) AT CURRENT PRICES 25 TABLE 8: CURRENT PFI/PF2 PROJECTS ACROSS GOVERNMENT BY DEPARTMENT TABLE 9: PROJECTED SERVICE PAYMENTS UNDER PFI CONTRACTS /2013 TO 2022/ CHART 10: UK NON-CORE SERVICES MARKET BY TYPE OF OPERATION CHART 11: SERVICE MIX OF BUNDLED FM MARKET BY VALUE (%) (CLEANING, SECURITY, CATERING ETC) TABLE 12: CONSTRUCTION RMI OUTPUT ( M) AT CURRENT PRICES 35 CHART 13: UK FM SERVICES MARKET SHARE BY VALUE

6 TABLE 14: UK CORPORATE FM OUTSOURCING MARKET (AT CURRENT PRICES) 43 CHART 15: UK CORPORATE FM BY END USE SECTOR TABLE 16: RETAIL TURNOVER EXCLUDING AUTOMOTIVE FUEL ( BN), CHART 17: RETAIL TURNOVER EXCLUDING AUTOMOTIVE FUEL BY SECTOR TABLE 18: LEADING HEALTH & FITNESS GROUPS, TABLE 19: MAJOR FM CONTRACTS - ENERGY INDUSTRY TABLE 20: UK CENTRAL & LOCAL GOVERNMENT FM MARKET (CURRENT PRICES) 57 CHART 21: CENTRAL & LOCAL GOVERNMENT MARKET SEGMENTATION BY VALUE (%), TABLE 22: GOVERNMENT DEPARTMENT OPERATING COSTS, 2015/ /2017 ( M) 62 TABLE 23: CENTRAL GOVERNMENT - MAJOR FM CONTRACTS TABLE 24: LOCAL GOVERNMENT CONTRACTS - COUNTY COUNCILS/UNITARY AUTHORITIES TABLE 25: LOCAL GOVERNMENT CONTRACTS - BOROUGH COUNCILS TABLE 26: UK EDUCATION AND HEALTHCARE BUNDLED FM OUTSOURCING MARKET ( M) 69 TABLE 27: CONSTRUCTION NEW WORK OUTPUT ( M CURRENT PRICES) PRIVATE & PUBLIC HEALTH AND EDUCATION 70 CHART 28: MIX OF FM MARKET BY VALUE BETWEEN THE HEALTH AND EDUCATION SECTORS TABLE 29: NHS TRUSTS - VALUE OF CONTRACTED OUT SERVICES & FM EXPENDITURE, 2016/ /2018 ( M) 73 TABLE 30: ESTIMATED SERVICE MIX IN OUTSOURCED FM IN THE HEALTH SECTOR 2017/ TABLE 31: PUBLIC SCHOOLS - EXPENDITURE ON BOUGHT-IN PROFESSIONAL SERVICES (NON-CURRICULUM) 2015/ /2017 ( M) 77 CHART 32: PUBLIC SECTOR SCHOOLS EXPENDITURE ON SELECTED SERVICES ( M) 2016/17 77 TABLE 33: MAJOR FM CONTRACTS - HEALTH & EDUCATION SECTORS TABLE 34: TOP 20 FM SUPPORT SERVICES COMPANIES IN THE UK 82 TABLE 35: CAPITA - MAJOR CONTRACTS BY SECTOR TABLE 36: MITIE - MAJOR CONTRACTS BY SECTOR TABLE 37: AMEY UK - MAJOR CONTRACTS BY SECTOR AND VALUE TABLE 38: SERCO - MAJOR CONTRACTS BY SECTOR

7 TABLE 39: INTERSERVE - MAJOR CONTRACTS BY SECTOR TABLE 40: KIER - MAJOR CONTRACTS BY SECTOR TABLE 41: ISS FACILITY SERVICES - MAJOR CONTRACTS BY SECTOR, TABLE 42: CBRE - MAJOR CONTRACTS BY SECTOR TABLE 43: COMPASS- MAJOR CONTRACTS BY SECTOR TABLE 44: OCS GROUP UK - MAJOR CONTRACTS BY SECTOR TABLE 45: ENGIE UK/COFELY - MAJOR CONTRACTS BY SECTOR TABLE 46: SODEXO - MAJOR CONTRACT WINS BY SECTOR TABLE 47: G4S - MAJOR CONTRACTS BY SECTOR TABLE 48: VINCI - MAJOR CONTRACTS BY SECTOR TABLE 49: EMCOR - MAJOR CONTRACTS BY SECTOR The 'Facilities Management Outsourcing Market Report - UK ' costs 895+VAT (if applicable) for a PDF version. Other formats are available - click here for a information about available report formats. All AMA reports are sold with a single user licence as standard. For more information about AMA licences click here. About AMA Research Established in 1989, AMA Research is widely recognised as the leading specialist provider of market research to the UK building and construction industries. AMA s research and analysis goes beyond the more commonly available range of statistical and company information to provide expert, informed commentary and in-depth market analysis, making the reports a valuable and relevant resource for understanding the UK s construction and associated markets. We offer the following: Consultancy and bespoke research projects Published research reports high quality, detailed research reviews covering a wide range of environmental, building and construction products. Our extensive experience and in-house research database enables us to offer specialised and flexible bespoke research services, as well as giving excellent value for money. Our experienced in-house team of researchers are experts in their fields and adept in conducting original and relevant research for reports or bespoke projects, and key decision makers across the building and construction industries, both in the UK and abroad, frequently use our high-quality reports as their primary source of market data.

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