REPORT on business performance of the insurance undertakings for the period

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1 INSURANCE SUPERVISION AGENCY R e p u b l i c o f M a c e d o n i a REPORT on business performance of the insurance undertakings for the period Skopje, 2017

2 Remark: The data is obtained from the insurance undertakings through regularly reporting according to the article 104 from the Insurance Supervision Law ( Official Gazette no. 27/02, 84/02, 98/02, 33/04, 88/05, 79/07, 8/08, 88/08, 56/09, 67/10, 44/11, 188/13, 43/14, 112/14, 153/15, 192/15 and 23/16). The management is responsible for fair presentation and accurate data. Exchange rate on : 1 EUR = MKD

3 Contents: 1. Gross written premium (insurance undertakings; classes of insurance) 2. Structure of the gross written premium (insurance undertakings; classes of insurance) 3. Gross written premium and distribution (insurance undertakings) 4. Gross written premium and distribution (classes of insurance) 5. Number of contracts (insurance undertakings; classes of insurance) 6. Gross claims settled (insurance undertakings; classes of insurance) 7. Number of claims settled (insurance undertakings; classes of insurance) 8. Claims structure (insurance undertakings) 9. Expenses (insurance undertakings) 10. Structure of the shareholder s capital (insurance undertakings) 11. Technical (insurance undertakings) 12. Capital and Solvency Margin (insurance undertakings) 13. Statistical data for non- life (insurance undertakings)

4 Table 1. Gross Written Premium No. Class of Insurnace Makedonija Triglav Sava Evroins Eurolink Winner Eurosig Uniqa Insur. Policy Albsig Croacija Total Accident Health Motor vehicles (casco) Railway vehicles (casco) Aircrafts (casco) Vessels (casco) Cargo Property, fire and nat.forces Property, other MTPL (total) Aircraft's liability Vessel's liability General liability Credit Suretyship Financial losses Legal expenses Tourists assistance Total mkd life Class of Insurance Total Total: Croatia Grawe Winner Uniqa Life assurance Unit- linked Total % Triglav; 15,6% Market share 1 5% Sava; 8,5% Evroins; 5,7% Winner; 9,1% Eurolink; 10, Uniqa; 8, Eurosig; 2,7% Insur. Policy; 7,5% Albsig; 3,3% Croacija; 4,5% Croatia life; 5,8% Winner life; 2,3% Grawe; 5, Uniqa life; 0,9%

5 Graph 1. Structure of Gross Written Premium % 2% 4% 3% 3% 5% 2% 2% 1% 2% 2% 2% 1% 1% 2% 2% 2% 2% 2% 4% 3% 3% 6% 8 25% 37% % 49% 42% 49% 52% 58% 59% 64% 79% 86% 33% 99% % 19% 1 13% 4% 26% 5% 6% 7% 12% 63% 7% 26% 16% 2% 11% 12% 4% 6% 12% 2% 2% 16% 1% 4% 7% 1 5% 4% 11% 1% 2% 1% 2% 18% 15% 7% 9% 9% 9% 1 12% 3% 9% 8% 5% 4% 4% Makedonija Triglav Sava Evroins Eurolink Winner Eurosig Uniqa Insur. Policy Albsig Croacija Croatia life Grawe Winner life Uniqa life 01. Accident 02. Health 03. Motor vehicles (casco) 04. Railway vehicles (casco) 05. Aircrafts (casco) 06. Vessels (casco) 07. Cargo 08. Property, fire and nat.forces 09. Property, other 10. MTPL (total) 11.Aircraft's liability 12. Vessel's liability 13. General liability 14. Credit 15. Suretyship 16. Financial losses 17. Legal expenses 18.Tourists assistance 19. Life assurance 21. Unit- linked

6 Table 2. Premium structure, by insurance undertakings 000mkd No. Insurance Undertaking Gross written premium Reinsurance and/or coinsurance share Technical premium Share for insurance operations 1 Total(nonlife) Makedonija Triglav Sava Evroins Eurolink Winner Eurosig Uniqa Insurance Policy Albsig Croatia Total(life) Croatia Grawe Winner Uniqa Total

7 Table 3. Premium structure, by lines of business 000 mkd No. Line of business Gross written premium Reinsurance and/or coinsurance share Technical premium Share for insurance operations Accident Health Motor vehicles (casco) Railway vehicles (casco) Aircrafts (casco) Vessels (casco) Cargo Property, fire and nat.forces Property, other MTPL (total) Aircraft's liability Vessel's liability General liability Credit Suretyship Financial losses Legal expenses Tourists assistance Life assurance Unit- linked TOTAL

8 Table 4. Number of contracts concluded (policies) No. Line of business Makedonija Triglav Sava Evroins Eurolink Winner Eurosig Uniqa Insur. Policy Albsig Croatia Total Accident Health Motor vehicles (casco) Railway vehicles (casco) Aircrafts (casco) Vessels (casco) Cargo Property, fire and nat.forces Property, other MTPL (total) Aircraft's liability Vessel's liability General liability Credit Suretyship Financial losses Legal expenses Tourists assistance Total life No. Class of insurance Total Total: Croatia Grawe Winner Uniqa Life Assurance Вкупно: Unit- linked Total

9 Table 5.Gross claims paid (liquidated) 000 mkd No. Line of business Makedonija Triglav Sava Evroins Eurolink Winner Eurosig Uniqa Insurance Policy Albsig Croatia Total Accident Health Motor vehicles (casco) Railway vehicles (casco) Aircrafts (casco) Vessels (casco) Cargo Property, fire and nat.forces Property, other MTPL (total) Aircraft's liability Vessel's liability General liability Credit Suretyship Financial losses Legal expenses Tourists assistance Total life No. Class of Insurance Total Total: Croatia Grawe Winner Uniqa Life Assurance Unit- linked Total

10 Table 6. Number of claims liquidated Makedonija Triglav Sava Evroins Eurolink Winner Eurosig Uniqa Insurance Policy Albsig Croatia Total Незгода Здравствено Каско моторни возила Каско шински возила Каско воздухоплови Каско пловни објекти Карго Имот од пожар и др.опасн Имот останато АО (вкупно) Одговорност воздухоплови Одговорност пловни објекти Општа одговорност Кредити Гаранции Финансиски загуби Правна заштита Туристичка помош Вкупно life Croatia Grawe Winner Uniqa Total Total: Живот Oсигурување на живот кога инвестициониот ризик е на товар на осигуреникот 22 Вкупно

11 Таble 7. Claims structure No. Insurance undertaking Number of unsettled claims at the beginning of the period Number of reported and reopened claims Number of liquidated claims Number of rejected claims Number of unsettled claims at the end of the period Number of claims in litigation (part of the previous column) 1 Total(nonlife) Makedonija Triglav Sava Evroins Eurolink Winner Eurosig Uniqa Insurance Policy Albsig Croatia Total(life) Croatia Grawe Winner Uniqa Total

12 Table 8. Expenses 000mkd No. Insurance Undertaking Administrative expenses Comissions to intermediaries Other expenses related to insurance 1 Total() Makedonija Triglav Sava Evroins Eurolink Winner Eurosig Uniqa Insurance Policy Albsig Croatia Total(life) Croatia Grawe Winner Uniqa Total

13 Table 9. Structure of the paid in capital nonlife life Total Makedonija Triglav Sava Evroins Eurolink Winner Eurosig Uniqa Insur. Policy Albsig Croatia Croatia Grawe Winner Uniqa Foreign legal entities Foreign natural persons Domestic legal entities Domestic natural persons State Total life Total 000 mkd Total 10 4% % 92% 93% % ,6% 7,6% 7,4% 0, 0, 0, Makedonija Triglav Sava Evroins Eurolink Winner Eurosig Uniqa Insur. Policy Albsig Croatia Croatia Grawe Winner life State Domestic natural persons Domestic legal entities Foreign natural persons Foreign legal entities

14 Table 10. Gross technical 000 mkd No. Insurance Undertaking Unearned premium Bonuses and rebates Claims Equilization provision Mathematical provision Other technical Reported Total claims IBNR claims 1 Total () Makedonija Triglav Sava Evroins Eurolink Winner Eurosig Uniqa Insurance Policy Albsig Croatia Total (life) Croatia Grawe Winner Uniqa Total Total Table 11. Net technical 000 mkd No. Insurance Undertaking Unearned premium Bonuses and rebates Reported claims Claims IBNR Total claims Equilization provision Mathematical provision Other technical 1 Total () Makedonija Triglav Sava Evroins Eurolink Winner Eurosig Uniqa Insurance Policy Albsig Croatia Total (life) Croatia Grawe Winner Uniqa Total Total

15 Тable 12. Capital and Solvency Margin life Makedonija Triglav Sava Evroins Eurolink Winner Eurosig Uniqa Insur. Policy Albsig Croatia Total Croatia Grawe Winner Uniqa 000 mkd life Total Total Total capital Solvency margin Makedonija Triglav Sava Evroins Eurolink Winner Eurosig Uniqa Insur. Policy Albsig Croatia Croatia Grawe Winner Uniqa life Solvency margin Total capital

16 Table 13. Statistical data for non- life insurance undertakings 000 mkd Number of contracts concluded Premium Gross written premium Gross unearned premium Number of claims liquidated Gross claims paid (liquidated) Claims Number of claims reserved Gross RBNS CLASS 01 - Accident insurance Accident insurance in and outside of regular business , , , ,77 Accident insurance in motor vehicles and while performing specific activities , , , ,61 Accident insurance of pupils, students and young peoples , , , ,50 Accident insurance of guests, visitors to events, travelers and tourists , , Accident insurance of customers, subscribers and other users of public services Other special accident insurance ,84 985, , ,12 Compulsory accident insurance of passengers in public traffic , , ,00 Accident insurance of managers , , ,00 0 0,00 Other accident insurance , , ,00 Class 02 - Health insurance Supplementary health insurance according to the Law on voluntary health insurance , ,5 Private health insurance according to the Law on voluntary health insurance , , , Other voluntary health insurance CLASS 03 - Insurance of motor vehicles (casco) Casco insurance of motor vehicles on their own power , , , ,63 Other insurance of motor vehicles (casco) , , , ,00 CLASS 04 - Insurance of railway rolling stock vehicles (casco) Insurance of railway rolling stock vehicles (casco) Other insurance of railway rolling stock vehicles (casco) CLASS 05 - Insurance of aircrafts (casco) Insurance of aircrafts (casco) , , Other insurance of aircrafts (casco) CLASS 06 - Insurance of vessels (casco) Insurance of vessels (casco) ,95 456, , ,00 Other insurance of vessels (casco) CLASS 07 - Insurance of goods in transportation (cargo)

17 Insurance of goods in international transportation (cargo) , , ,00 Insurance of goods in domestic transportation (cargo) , , , Other insurance of goods in transportation (cargo) , CLASS 08 - Property insurance against fire and natural forces Property insurance of natural persons Insurance of crops and fruit , , Insurance of animals ,58 59, Construction and erection insurance ,6 108, Insurance of buildings and/or their contents (except ) , , , ,11 Household insurance , , , ,33 Other property insurance of natural persons Property insurance of legal entities Insurance of crops and fruit ,63 446, Insurance of animals ,41 194, Construction and erection insurance , , Insurance of buildings and/or their contents (except and ) , , , ,03 Property insurance of power companies , , , ,60 Property insurance of telecommunication companies Other property insurance of legal entities , , , ,96 CLASS 09 - Other property insurance Property insurance of natural entities Insurance of crops and fruit , , , ,42 Insurance of animals , , ,75 Construction and erection insurance ,28 275, Insurance of buildings and/or their contents (except ) , , , ,5 Household insurance , , , ,83 Other property insurance of natural persons , , ,00 Property insurance of legal entities Insurance of crops and fruit , , ,19 Insurance of animals , , , ,85 Construction and erection insurance , , ,00 Insurance of buildings and/or their contents (except and ) , , , ,62 Property insurance of power companies , , , ,00 Property insurance of telecommunication companies Other property insurance of legal entities , , , ,00 CLASS Property insurance Property insurance of natural persons Insurance of crops and fruit , , , ,42 Insurance of animals ,76 630, , ,75 Construction and erection insurance ,88 383,

18 Insurance of buildings and/or their contents (except ) , , , ,61 Household insurance , , , ,16 Other property insurance of natural persons , , ,00 Property insurance of legal entities Insurance of crops and fruit , , ,19 Insurance of animals , , , ,85 Construction and erection insurance , , , ,00 Insurance of buildings and/or their contents (except and ) , , , ,65 Property insurance of power companies , , , ,60 Property insurance of telecommunication companies Other property insurance of legal entities , , , ,96 CLASS 10 - Motor third party liability insurance Domestic compulsory motor third party liability insurance (CMTPL) Passenger vehicles , , , ,91 Heavy vehicles , , , ,08 Buses , , , ,27 Towing vehicles , , , ,86 Special vehicles , , , ,76 Motorcycles and scooters , , , ,80 Trailers , , ,00 Operating motor vehicles , , , ,00 Vehicles during test drives and staying in stores Vehicle during upgrading of its own axis (peer ACS) Motor vehicles with test plates Vehicle during the repair in motor car repair stations and workshops for washing and lubrication Vehicles with special license plates that are in circulation on the territory of Macedonia Green card (GC) Passenger vehicles , , , ,33 Heavy vehicles , , , ,71 Buses , , , ,00 Towing vehicles ,25 547, ,00 Special vehicles ,68 743, Motorcycles and scooters ,1 1342, Trailers , , , ,84

19 Operating motor vehicles , Border insurance (BI) Passenger cars , , , ,00 Heavy vehicles , Buses , Towing vehicles Special vehicles Motorcycles and scooters ,62 20, Trailers ,97 132, Operating motor vehicles Voluntary motor third party liability insurance Carrier's liability insurance , , , ,11 Other motor third party liability insurance CLASS 11 - Aircraft third party liability insurance Compulsory aircraft third party liability insurance , , ,00 Carrier's liability insurance Other aircraft third party liability insurance CLASS 12 - Vessel third party liability insurance Compulsory vessel third party liability insurance , , Carrier's liability insurance Other vessel third party liability insurance CLASS 13 - General liability insurance Liability insurance of contractors on construction and erection works , , ,00 Liability insurance of households , , , Liability insurance in film industry Liability insurance in rail traffic Liability insurance of producers, vendors and suppliers , , Other general liability insurance , , , ,62 Liability insurance of designers , ,

20 Liability insurance of lawyers , , Liability insurance of notaries , , ,00 Liability insurance of audit companies ,86 820, Liability insurance of insurance brokerage companies and insurance agencies Liability insurance of trustees ,77 459, Liability insurance of forwarding agents in domestic transport Liability insurance of forwarding agents in international transport Liability insurance of issuers of certificates Liability insurance related to real estate management Liability insurance related to medical, dental and pharmaceutical activity , , Liability insurance related to tourist activities , , Other professional liability insurance , , Other general insurance of liability , , ,00 CLASS 14 - Credit insurance Insurance of credits and loans granted to natural persons Insurance of credits and loans granted to legal entities Insurance of receivables related to financial leasing Other credit insurance CLASS 15 - Suretyship insurance Insurance of guarantees for TIR carnets ,41 951, ,00 Other shuretyship insurance CLASS 16 - Miscellaneous financial loss insurance Lost income insurance, caused by fire and other natural forces , , Lost income insurance caused by an inability to perform work activities Insurance against fraudulent purchase of foreign currencies ,26 11, Insurance against cancellation of events and performances Other miscellaneous financial loss insurance , , CLASS 17 - Legal expenses insurance Expenses for legal aid and litigation Other legal expenses insurance CLASS 18 - Tourist assistance insurance Travel insurance , , , ,71 Travel insurance for foreigners, while traveling or temporary residence in R. Macedonia Insurance against cancellation of travel tours Other tourist assistance insurance , , ,

21 TOTAL

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