Insurance in the digital era: use cases
|
|
- Felicity Jacobs
- 5 years ago
- Views:
Transcription
1 Insurance in the digital era: use cases Miami, August 28 th, 2018
2 HCS Capital approach to investing InsurTech Drivers: AI and digitalization FinTech & InsurTech Fund Corporate Venture Capital as-a-service Machine Learning 2
3 About HCS Capital HCS Team Alex Horvitz CEO Luis Felipe San Martín Managing Partner Ryan Smith Associate Raphael Geronimi Machine Learning Expert Over 30 years of experience managing businesses and defining and implementing growth and optimization strategies Former Director at McKinsey & Company where he served as the leader of the Insurance, Banking and Technology practices in Europe and Latin America. Senior executive with Allianz SE where he led the creation of Allianz Partners (largest B2B2C insurer in the world). Director of strategy and marketing at Allianz Partners. M.S. in Industrial and Operations Engineering from the University of Michigan. Over 10 years of professional experience in private and public sectors (finance, PGC and government management). Worked at P&G and Walmart, and held leadership positions in the Government of Chile during President Piñera s first administration. Led the due diligence and deal closings of HCS Tech Fund I investments in InsurTech and Fintech. M.B.A. from Harvard Business School and M.P.A.-ID from Harvard Kennedy School of Government. B.S. in Industrial Engineering from Universidad de Chile. Extensive experience within the public and private sectors. He has served as a special assistant and adviser to a U.S. presidential candidate and has worked in multiple administrations. Worked at Perella Weinberg Partners asset management division, where he analyzed global hedge fund credit and equity strategies. Worked as an associate at Chrysalis Ventures, where he spent time in portfolio operations and investment due diligence. M.B.A. from The Wharton Business School. B.S. in Political Science and Economics from The University of Kentucky. 10 years contributing to top corporate transformations, incl. 3 years with McKinsey. 7 years directing data-oriented programs for Société Générale investment bank: Structured finance deals migration to Basel II, Trader fraud detection, Global IT transformation program. Founder and Chief Scientific Officer of Portendo Analytics, HCS s sister company, specialized in designing and implementing large scale & high performance machine learning platforms for finance, insurance and e-commerce companies. M.S. in Mathematics and Computer Science from French Ecole Polytechnique. 3
4 HCS Capital approach to investing Target Sectors: FinTech and InsurTech Sectors Geographic Scope: North and South America InsurTech FinTech North America Distribution of specialty insurance Claims, fraud and risk management Retail property & casualty Industrial processes SME insurance Travel & expat health insurance Artificial Intelligence Money transfer and payments Personal loans Mortgages Savings and investments SMEs credit Underlying Technologies Machine Learning & Predictive Analytics Digital, big data driven platforms Budgeting and financial planning Risk & compliance Sectors: InsurTech & Underlying Technologies Focus: Series A and later stage firms that are prepared to scale globally South America Sectors: InsurTech, FinTech & Underlying Technologies Focus: Series A and later stage firms that are prepared to scale to North and South America Internet of Things 4
5 HCS Capital approach to investing InsurTech: Drivers and opportunities Drivers Insights Investment opportunities in the US & Latin America 1 Shifting behavior towards insurance Customers are looking for solutions rather than specific products or services, leading to the emergence of platform-based ecosystems Clients (individual or companies) expect high quality digital interaction Specialty insurance marketing and distribution Pet & equine insurance Car collectors insurance Renters & security deposit Travel and expat health insurance 2 From value-inservice to value-in-use Digital interaction is transforming distribution, product structure, and client interaction, leading to lower client and servicing costs Customer understanding and continuous engagement create the opportunity for micro products Claims processing platforms AI-based automated claims processing platforms Fraud detection 3 4 A.I. and Machine Learning Internet of Things (IoT) for risk management Machine learning is transforming client interaction, churn management, fraud detection, micro pricing/lower loss ratios Cognitive processing (natural language processing) and robotics will optimize all operational areas leading to greater productivity and quality The explosion of connected devices (from 23 billion today to 75 billion in 2025) generates tremendous amounts of new data and, when combined with analytics, can produce distinctive risk management insights IoT will impact all areas of insurance Insurance products for SMEs Internet of Things (IoT) enabled & telematics P2P insurance platforms Credit default insurance for P2P credit and factoring platforms Low complexity industrial processes Internet of Things monitoring and automation Optimized data based risk transfer mechanisms Connected car insurance 5
6 HCS Capital approach to investing Machine Learning: Core techniques Family Description Application examples 1 Supervised learning The algorithm learns with past data how context variables (e.g., user age, marital status, revenues) are linked to an outcome (e.g., did he purchase or not), and use it to predict future outcomes on new data Traditional insurance underwriting Fraud detection 2 Unsupervised learning The algorithm discovers the structure of data set (e.g., the various categories or topics ). From there it can also detect changes in real-time new data Customer segmentation Error detection 3 Reinforcement & bandit learning The algorithm determines optimal action plan toward an objective (e.g., maximize revenues), balancing exploration and exploitation of opportunities Merchandising optimization Pricing optimization
7 Insurers can create substantial value by using Machine Learning in 3 key areas: Churn and sales optimization, Micro Pricing and Fraud Detection Area Description Impact 1 Churn and sales optimization Optimize different sales channels (including remote) through automatic machine learning models Higher revenues Better call centers profitability Uncovering and resolution of pockets of anomalies 2 Micro Pricing Optimize on a personalized basis: Each contract price based on signup-time price elasticity and later churn behavior Expected losses from different types of insurance claims Each contract price based on behavior of client across channels (e.g., second call with agent) Better technical and commercial pricing Identification of pockets of good risk within bad risk segments 3 Fraud Detection Apply a broad range of machine learning techniques to identify different types of fraud, from identity fraud at application to false insurance claims Reduce costs from false claims Prevent application fraud
8 HCS Capital approach to investing InsurTech Drivers: AI and digitalization The transformation of the P&C value chain from Artificial Intelligence (AI) and Digitalization. P&C Insurance Industry value chain: Present and Future. Costs and margins disaggregation (%) The Present: Traditional P&C insurance value chain with an MGA in the front, an underwriter, and a reinsurer 100 Written Premiums Sales & Marketing 24 Distribution Admin & Claims 6 MGA Margin 60 Loss Ratio Margin for insurer and reinsurer 10 Margin for risk carriers 1 A Managing General Agent (MGA) assumes oversight of marketing, distribution, and claims processing. By optimizing the brand and user experience, an MGA lowers customer acquisition costs and boosts retention. MGA s margins are increased by leveraging AI in areas such as: Customer Service (cost reduction) Claims & Fraud (loss reduction) Sales Optimization (CAC reduction) Cross Selling (revenue increase) The Future: Technologyenabled modern insurance value chain with intensive AI adoption, an MGA, and a single risk taker 100 Written Premiums 1 Sales & Marketing 22 The MGA controls the end to end consumer journey in a more efficient way by leveraging digital distribution, automating claims processing and even pricing Distribution Admin & Claims 10 MGA Margin 56 Loss Ratio 90% of the revenue can be optimized using AI based and digital technologies to lower acquisition costs, reduce fraud, increase client satisfaction, and improve risk pricing 2 AI allows better pricing and reduces loss ratios 3 Single risk carrier 12 Re Insurer s Margin 2 Introducing advanced Machine Learning algorithms allows MGAs to support the risk carrier (value sharing model) by improving pricing, thus reducing the loss ratio. That extra margin is shared among both the MGA and the risk carrier. 3 As MGAs take control of distribution, claims processing, and customer journey, risk carriers can provide insurance capacity directly to the end customer, thus reducing overhead. 4 Economic surplus will increase by 30 to 40%. And 2/3 of this value will be captured by the MGAs and 1/3 by the risk carrier. 8
9 HCS Capital approach to investing InsurTech Drivers: Leveraging data collected from IoT The volume of data generated by the Internet of Things is staggering. Users are increasingly willing to share their data in exchange for greater value. IoT main benefits Car Insurance Accurate driver risk assessment Driver behavior modification and risk reduction Lower customer premiums IoT main benefits Health Insurance Higher drug adherence and behavior modification More accurate health risk assessment Higher patient engagement Lower treatment costs Home Insurance IoT main benefits Real time proactive alerts that prevent major damage Higher customer engagement Faster claim processing Personalized risk ratings Industrial Insurance IoT main benefits Real time monitoring Ability to remotely control and automate processes Predictive maintenance Operating cost savings Accurate risk assessment Benefits for InsurTech companies More accurate insurance pricing Identification of good risk in pockets of bad risk Enhanced customer satisfaction Higher loyalty and stickiness Higher revenues and margins Sources: IoT and the State of Insurance Industry Study LexisNexis, Insurers need to plug into the IoT (or risk falling behind) McKinsey and Co.,
10
11 Value in use Figo Pet Insurance In-Force GWP (USD) per company (US) North American Pet Health Insurance Association (NAPHIA) Company GWP growth % growth Nationwide 314,400, ,600,000 60,200,000 19% Trupanion 160,200, ,600,000 31,400,000 20% Healthy Paws 81,300, ,200,000 41,900,000 52% Embrace 45,300,000 61,700,000 16,400,000 36% Crum & Forster 58,000,000 69,200,000 11,200,000 19% Pets Best 41,800,000 51,000,000 9,200,000 22% Figo 2,500,000 8,500,000 6,000, % Pet Plan 78,200,000 83,600,000 5,400,000 7% Pet First 19,500,000 24,900,000 5,400,000 28% Pet Partners 11,600,000 14,000,000 2,400,000 21% Pet Health Inc 26,200,000 27,700,000 1,500,000 6% Total 839,000,000 1,030,000, ,000,000 23% What s unique about Figo? Pure Digital player, born in a Google incubator MGA model, thus no balance sheet exposure, and a very high EBITDA margin on steady state Distictive tech platform: the Pet Cloud, allowing for the creation of a digital ecosystem Customer acquisition costs are 50% lower than industry leaders Young, millennial focused and distinctive brand with a superior digital experience Model (operations and IT) can be easily expanded to Europe, Asia and Latin America (2 to 3 month per country) Outstanding digitally oriented CEO and leadership team 11
12 Value in use Figo s Pet Cloud Figo s first-of-its-kind Pet Cloud is designed to give customers the tools they need to manage their pet s life
13 Value in use Figo s Pet Cloud
14
15 Increase the frequency of contact points Improving the digital relationship and knowledge of the insured
16 Predict Consumer Behavior To Customize the Value Proposition and Generate New Services Connecting cars is only the first step, the real value comes from the use of data and applied intelligence to offer customized connected services and micro products
17 Smartcar Insurance & Services Changing the way we relate with our consumer Mechanical Support (B-Call) Contextual Discounts Geolocation Services Safe Driving J Maintenance Reminders Rewards Smart Pricing Jooycar Copywrite Mechanical Diagnostic Crash Detection (E-Call)
18 Insurance in the digital era: use cases
Future Trends 2017: The Shift Gains Momentum
Future Trends 2017: The Shift Gains Momentum IASA Spring Meeting April 2017 1 People Market Trend: Pressure on insurance industry driving new expectations, innovations and competition Changing customer
More informationINSURTECH OUTLOOK. Executive Summary september 2016
INSURTECH OUTLOOK Executive Summary september 2016 BRUNO ABRIL Global Head, Insurance The Insurance Industry is gradually reinventing itself to respond to the digital transformation challenge, incorporating
More informationINSURANCE INNOVATION EXECUTIVE BOARD
INSURANCE INNOVATION EXECUTIVE BOARD STATE OF INSURTECH Tim Hoying October 26, 2017 UPDATE ON INSURTECH INVESTMENT $USD, in millions THE INSURTECH LANDSCAPE IS GROWING WITH CLOSE TO $7.1 BILLION INVESTED
More informationHow Can YOU Use it? Artificial Intelligence for Actuaries. SOA Annual Meeting, Gaurav Gupta. Session 058PD
Artificial Intelligence for Actuaries How Can YOU Use it? SOA Annual Meeting, 2018 Session 058PD Gaurav Gupta Founder & CEO ggupta@quaerainsights.com Audience Poll What is my level of AI understanding?
More informationAI Strategies in Insurance
AI TRANSFORMATION AI Strategies in Insurance Executive Brief Executive Summary The insurance industry is evolving rapidly with large volumes of data and increasing challenges from new technologies. Early
More informationInsurance Technology and Longevity Risk. Jennifer Li-Ling Wang Vice President of National Chenghgchi University Chairman of Fintech Research Center
Insurance Technology and Longevity Risk Jennifer Li-Ling Wang Vice President of National Chenghgchi University Chairman of Fintech Research Center The Impact of InsurTech WEF FinTech report in 2015 state
More informationFuture of Claims Management. Steven Girvan, Melissa Yan
Future of Management Steven Girvan, Melissa Yan The future of claims Future of claims research In early 2016, EY undertook research to understand how industry executives, thought leaders and analysts view
More informationProperty & Casualty: Accelerating Profitable Growth
Investor Day December 4, 2013 Property & Casualty: Accelerating Profitable Growth Jean-Laurent Granier CEO, AXA Global P&C Cautionary note concerning forward-looking statements Certain statements contained
More informationTRANSFORMING INSURANCE THROUGH INNOVATION. Global Best Practices Reveal New Models and Approaches
TRANSFORMING INSURANCE THROUGH INNOVATION Global Best Practices Reveal New Models and Approaches INTRODUCTION Large traditional insurers and dynamic start-ups alike are turning to artificial intelligence
More informationDigital Strategy
Digital Strategy 2018 2020 2 Digital Strategy About us, with gross premium of over EUR 16 billion, is the third- largest reinsurer in the world. We transact all lines of property & casualty and life &
More information2017 Results Announcement
2017 Results Announcement Beijing/Hong Kong March 28, 2018 Disclaimer This information was prepared by the China Construction Bank Corporation ( CCB or the Bank ), without being independently verified.
More informationBased on the audacious premise that a lot more can be done with a lot less.
A lot less of IT involvement, minimal processes, greater attention to high-value tasks, enhanced decision-making all resulting in better underwriting. Based on the audacious premise that a lot more can
More informationFIVE LEVELS OF DIGITAL DISRUPTION IN INSURANCE
WHITE PAPER FIVE LEVELS OF DIGITAL DISRUPTION IN INSURANCE April 24, 2018 Written by Vikas Bhalla Executive Vice President and Head of Insurance, EXL Lopamudra Panda Vice President, Digital Lead Insurance,
More informationImplementing behavioral analytics to drive customer value: Insurers cannot afford to wait.
Implementing behavioral analytics to drive customer value: Insurers cannot afford to wait. 2 A case for behavioral analytics and automated response imagine Two customers phone into your call center. One
More informationThe importance of regulating in the FinTech s world for the protection of consumers
The importance of regulating in the FinTech s world for the protection of consumers Călin Rangu Business Conduct Director, Authority of Financial Supervision Vice-president InsurTech Task Force, EIOPA-European
More informationAXA. Nicolas Moreau Member of the AXA Management Committee Chairman & Chief Executive Officer of AXA France
AXA Nicolas Moreau Member of the AXA Management Committee Chairman & Chief Executive Officer of AXA France 14th edition of The Premium Review Société Générale Corporate & Investment Banking December 2,
More informationP&C insurance core transformation: Exploring the possibilities
www.pwc.com/us/insurance P&C insurance core transformation: Exploring the possibilities December 2017 2 PwC Top issues P&C insurance core transformation: Exploring the possibilities The insurance industry
More informationAre you ready to be an Insurer of Things? How the Internet of Things is changing the rules of the game for insurers
Are you ready to be an Insurer of Things? How the Internet of Things is changing the rules of the game for insurers The traditional business model for insurance, though still a solid source of revenue,
More informationMACHINE LEARNING IN INSURANCE
MACHINE LEARNING IN INSURANCE Enabling insurers to become AI-driven enterprises powered by automated machine learning FS PERSPECTIVES CONTENT 2 DATA JOURNEY SO FAR 3 KEY FACTORS DRIVING MACHINE LEARNING
More informationImpact of Digital Documents in Insurance
Impact of Digital Documents in Insurance Andrew Hellard Product Marketing Manager April 2016 1 Agenda 1 Introductions 2 What is digital insurance? 3 4 Customer communications in a digital world Questions
More information2017 FinTech Predictions. December 2016
2017 FinTech Predictions December 2016 Introduction 2016 has been a year where FinTech was a catalyst for significant change. 2017 promises to be an exciting year, with more sophistication and growth following
More informationTechnological Innovations: Challenges for Insurance Supervisors
Technological Innovations: Challenges for Insurance Supervisors 2016 IAIS Annual Conference Panel on Technological Innovation: Insurance Supervision and the Business of Insurance Asunción, Paraguay November
More informationINSURTECH CAUGHT ON THE RADAR
EXECUTIVE SUMMARY INSURTECH CAUGHT ON THE RADAR HYPE OR THE NEXT FRONTIER? EXECUTIVE SUMMARY CURRENT STATE OF INSURTECH InsurTech the term that captures the many and various facets of new uses of digital
More informationAdvanced analytics and the future: Insurers boldly explore new frontiers. 2017/2018 P&C Insurance Advanced Analytics Survey Results Summary (Canada)
Advanced analytics and the future: Insurers boldly explore new frontiers 2017/2018 P&C Insurance Advanced Analytics Survey Results Summary (Canada) Introduction: Insurers boldly explore new analytics frontiers
More informationPredictive Analytics in Insurance Getting it right when your customers need you most
Predictive Analytics in Insurance Getting it right when your customers need you most Rob McCullagh Tony Boobier Dr Claire Jordan 16 November 2016 Today s Speakers Tony Boobier Published Author Analytics
More informationAccenture Business Journal for India Digital Insurance: How new technologies are changing the rules of the game for a traditional industry
Accenture Business Journal for India Digital Insurance: How new technologies are changing the rules of the game for a traditional industry The traditional business model for insurance, though still a reliable
More informationQ&A with Antonio Derossi & Mahendra Nambiar
JUNE 2018 V OL. 6 ISS U E 195 Q&A with Antonio Derossi & Mahendra Nambiar Co-Founders of Fair Insurer Principle Series: R E P O R T Please join Family Office Insights for this luncheon on Wednesday, June
More informationTHE COMPUTER VISION ADVANTAGE FOR INSURANCE CLAIMS E-BOOK
THE COMPUTER VISION ADVANTAGE FOR INSURANCE CLAIMS E-BOOK Table of contents The multiple challenges facing the insurance industry 3 AI Embedded in Insurance Processes 5 The Rise of Computer Vision 5 Examples
More informationHow Will the Distributed Ledger Change the Customer Experience?
THE BLOCKCHAIN EFFECT: How Will the Distributed Ledger Change the Customer Experience? Scott Furlong ISG White Paper 2018 Information Services Group, Inc. All Rights Reserved Introduction As we march toward
More informationCisco Insurance Whitepaper Fall 2016
White Paper Cisco Insurance Whitepaper Fall 2016 Technology Helps Insurers Unleash the Possibilities of Digitization It s no secret that InsureTech investment is on the rise. According to the Pulse of
More informationZEBRA TECHNOLOGIES. William Blair Growth Stock Conference June 16, 2016
ZEBRA TECHNOLOGIES William Blair Growth Stock Conference June 16, 2016 Safe Harbor Statement Statements made in this presentation which are not statements of historical fact are forward-looking statements
More information45% of respondents currently partner with Insurtech. 75% see meeting changing customer needs with new offerings as most important impact from FinTech?
(Re)insurers are coming to see InsurTech as a transformational rather than disruptive force and embracing the innovative potential within their businesses. How can you make the most of this new normal?
More informationNASDAQ 38th Investor Conference
NASDAQ 38th Investor Conference Mark Long Chief Financial Officer June 12, 2018 1 Forward-Looking Statements Safe Harbor Disclaimers This presentation contains forward-looking statements that involve risks
More informationReal-time Driver Profiling & Risk Assessment for Usage-based Insurance with StreamAnalytix
Real-time Driver Profiling & Risk Assessment for Usage-based Insurance with StreamAnalytix The auto insurance industry is rising up to meet consumer expectations of personalization and flexibility in all
More informationTelematics Usage- Based Insurance
Telematics Usage- Based Insurance Smart solutions for the motor insurance industry vodafone.com/iot Vodafone Power to you Telematics Usage-Based Insurance Usage-based insurance Consumers want lower premiums
More informationThe Digital Insurer. The Art of the Possible. 10/02/17 Avril Castagnetta, Senior Manager
The Digital Insurer The Art of the Possible 10/02/17 Avril Castagnetta, Senior Manager What if the insurance value chain Product Marketing and distribution Underwriting Policy admin Claim management Corporate
More informationWHITE PAPER. Tech Trends in Debt Collection Software that are Personalizing the Debt Collection Process and Helping Enterprises Protect Their Brands
WHITE PAPER Tech Trends in Debt Collection Software that are Personalizing the Debt Collection Process and Helping Enterprises Protect Their Brands DIGITAL TECHNOLOGY AND CHANGE IN DEBT COLLECTION The
More informationSTATE INDUSTRY REPORT. naphia.org OF THE HIGHLIGHTS
STATE OF THE INDUSTRY REPORT 2018 HIGHLIGHTS naphia.org ABOUT NAPHIA The North American Pet Health Insurance Association (NAPHIA) is comprised of reputable pet health insurance (PHI) organizations from
More informationPredictive Analytics: The Key to Profitability
White Paper Predictive Analytics: The Key to Profitability A white paper on how predictive analytics yields results for insurance companies. As an insurance company, you have likely based estimates and
More informationModerator: Anthony Dardis FSA,FIA,MAAA,CERA. Presenters: Awa Kone FSA,MAAA,CERA Jane Wang
Session 12: Enterprise Challenges and Opportunities of Collaborations with InsurTech Companies SOA Antitrust Disclaimer SOA Presentation Disclaimer Moderator: Anthony Dardis FSA,FIA,MAAA,CERA Presenters:
More informationFintech List Camino Financial Climb Credit SoFi Blend Labs Even
Fintech List 1. Camino Financial Provider of an online credit marketplace intended to provide business funding to informally-run and under-banked small businesses. Value Proposition to All Banks -- Targeting
More informationGet Smarter. Data Analytics in the Canadian Life Insurance Industry. Introduction. Highlights. Financial Services & Insurance White Paper
Get Smarter Data Analytics in the Canadian Life Industry Highlights Several key findings emerged from the SMA research: The primary focus for sophisticated analytics in L&A has traditionally been in the
More informationRapid returns for the insurance industry with Atos Fraud & Claims Management
Fraud & Claims Management Rapid returns for the insurance industry with Atos Fraud & Claims Management Trusted partner for your Digital Journey The state of play Insurers are being squeezed from every
More informationOverview of the Key Findings
Overview of the Key Findings Each year Capgemini, in co-ordination with Efma, publishes insights on the Insurance sector through its World Insurance Report Theme - Claims Transformation Theme- Multi- Distribution
More informationProperty & Casualty: AXA Asia P&C A story of acceleration and value creation
Investor Day 4 December, 2013 Property & Casualty: AXA Asia P&C A story of acceleration and value creation Gaelle Olivier CEO, AXA Asia P&C Cautionary note concerning forward-looking statements Certain
More informationGLOBAL FINTECH HACKCELERATOR
GLOBAL FINTECH HACKCELERATOR Industry Problem Statements Version 2018.05.21 Organised by In partnership with In collaboration with Global FinTech Hackcelerator Powered by 80 Problem statements The global
More informationPing An Net Profit Attributable to Shareholders of Parent Company Surged 42.8% in 2017 Dividend per Share Jumped 100%
Ping An Net Profit Attributable to Shareholders of Parent Company Surged 42.8% in 2017 Dividend per Share Jumped 100% (Shanghai, Hong Kong, March 20, 2018) Ping An Insurance (Group) Company of China, Ltd.
More informationSME Banking: Financing & Digital Banking
SME Banking: Financing & Digital Banking Critical Points for a Successful SME Strategy With more than half of the world s people and businesses, Asia s prospects are bright if it can harness the energy
More informationUnbundling the Insurance Value Chain
Unbundling the Insurance Value Chain Disruption in the Insurance Sector The 7th. International Istanbul Insurance Conference Prof. Dr. Selim YAZICI Istanbul University FinTech Istanbul October 6, 2016
More informationNAVIGATING THE DIGITAL JOURNEY IN INSURANCE
Renew-New NAVIGATING THE DIGITAL JOURNEY IN INSURANCE As various industries reap the benefits of digital transformations, the insurance sector needs to adopt technology as a hedge against ever-increasing
More informationDigital distribution and servicing. Grow your business through the independent agency channel.
Digital distribution and servicing. Grow your business through the independent agency channel. Transforming the business of insurance The rapid pace of digital transformation and changing consumer preferences
More informationOperational Excellence / Transformative Strategies for Insurers
5 Operational Excellence / Transformative Strategies for Insurers The insurance market has been under pressure to transform for many years now. PWC identify five distinct pressure points: social, technological,
More informationOutlook of Trade Finance and Credit Insurance in the Global Trade Digitalisation
Change Picture Outlook of Trade Finance and Credit Insurance in the Global Trade Digitalisation Isidoro Unda CEO - Atradius IACPM 2018 Spring Conference Objectives Analyse the global trade market and Trade
More informationHighlights naphia.org
STATE OF THE INDUSTRY REPORT 2017 Highlights naphia.org ABOUT NAPHIA The North American Pet Health Insurance Association (NAPHIA) is comprised of reputable pet health insurance (PHI) organizations from
More informationDigital evolution transforms the insurance. Christof Mascher KBW London / 3 March 2016
Digital evolution transforms the insurance Christof Mascher KBW London / 3 March 2016 The digital business model: Enhanced capabilities at the customer interface and along the entire value chain Identified
More informationUNDERSTAND & PREDICT CONSUMER BEHAVIOUR WITH TRENDED DATA SOLUTIONS
UNDERSTAND & PREDICT CONSUMER BEHAVIOUR WITH TRENDED DATA SOLUTIONS PREDICT RISK AND REVENUE POTENTIAL WITH PRECISE, TARGETED INSIGHTS The best predictor of future behaviour is often past behaviour. That
More informationEnabling the future of underwriting
Enabling the future of underwriting A digital road map kpmg.com/us/insurance Contents Introduction 3 Market dynamics 4 Role of technology in the underwriting process of the future 5 The underwriting value
More informationInvestments. ALTERNATIVES Build alternative investment portfolios. EQUITIES Build equities investment portfolios
Investments BlackRock was founded by eight entrepreneurs who wanted to start a very different company. One that combined the best of a financial leader and a technology pioneer. And one that focused many
More informationTelematics Usage- Based Insurance
Telematics Usage- Based Insurance Smart solutions for the motor insurance industry m2m.vodafone.com Vodafone Power to you Telematics Usage-Based Insurance Usage-based insurance Consumers want lower premiums
More informationRunning Your Business for Growth
Accenture Insurance Running Your Business for Growth Could Your Operating Model Be Standing in the Way? 1 95 percent of senior executives are not certain their companies have the right operating model
More informationInFocus. Insurance regulation and technology: Adding business value to compliance
InFocus Insurance regulation and technology: Adding business value to compliance Top takeaways Rapid technology advancements are transforming the insurance industry. Insurers regulatory compliance organizations
More informationAdapting to the omnichannel world. How life insurers can meet rising consumer expectations through an enhanced service experience
Adapting to the omnichannel world How life insurers can meet rising consumer expectations through an enhanced service experience Adapting to the omnichannel world 1 Executive summary Life insurance has
More informationRobots join the team. Automation, transformation and the future of actuarial work for insurers
v2 Robots join the team Automation, transformation and the future of actuarial work for insurers istock watermarks on images will be removed once images are purchased. Images are $24 each for a total of
More informationDECEMBER INSURTECH STARTUP SPECIAL. insuranceciooutlook.com. Jason Keck, Co-Founder & CEO, Broker Buddha
DECEMBER - 2017 INSURTECH STARTUP SPECIAL insuranceciooutlook.com Jason Keck, Co-Founder & CEO, Broker Buddha Benji Markoff, Founder & CEO, Founder Shield $ 15 1 C O V E R S TO R Y Jason Keck Co-Founder
More informationInclusive InsureTech. Peter Wrede 24 February 2017
Inclusive InsureTech Peter Wrede 24 February 2017 The essence of insurance Insurance consists of Flow and transformation of information Flow of money Based on trust Client trusting insurer Insurer trusting
More informationVisa: The Investment Proposition
Visa Inc. 2017 Investor Day Visa: The Investment Proposition Vasant Prabhu Chief Financial Officer Visa: The Investment Proposition The Global Growth Opportunity Visa s Core Assets Capturing the Growth
More informationLIFE INSURANCE: THE CASE FOR CHANGE
LIFE INSURANCE: THE CASE FOR CHANGE HOW DO WE MAKE LIFE INSURANCE SUSTAINABLE AND FIT FOR PURPOSE IN A WORLD OF TECHNOLOGICAL CHANGE AND EVOLVING RISKS? WHAT DOES THE FUTURE OF LIFE INSURANCE LOOK LIKE?
More informationMark Mueller-Eberstein
Mark Mueller-Eberstein SHORT: Connecting business leaders and the IT for 2 decades. Investor, keynote speaker, bestselling author in 12 languages, Digital Transformation leader for Blockchain, Crypto currencies,
More informationPREDICTIVE ANALYTICS AND THE CAS
PREDICTIVE ANALYTICS AND THE CAS Brian Brown, FCAS, MAAA President-Elect Casualty Actuarial Society Casualty Global Practice Director - Milliman Presented to: Gulf Actuarial Society May 30, 2017 Agenda
More informationQ1 FY2019 Performance Review. July 17, 2018
Q1 FY2019 Performance Review July 17, 2018 Agenda Company Strategy Financial Performance Industry Overview 2 Agenda Company Strategy Financial Performance Industry Overview 3 Strategy: Market leadership
More informationINSURANCE INNOVATION EXECUTIVE BOARD
INSURANCE INNOVATION EXECUTIVE BOARD INSURANCE AS A LIVING BUSINESS: EXPLOSIVE GROWTH THROUGH HYPER- RELEVANCE, INNOVATION & AGILITY Jim Bramblet Erik Sandquist March 2, 2018 Current Level of Disruption
More informationCloserLook Investment Management Outlook
CloserLook 2017 Investment Management Outlook Several major trends will likely impact the investment management industry in the coming year. These include shifts in buyer behavior as the Millennial generation
More informationTOP TRENDS IN INSURANCE
TOP TRENDS IN INSURANCE TRENDS IN INSURANCE Trend 1: Servicing Digital Customers Trend 2: Technology Modernization Trend 3: Sharing Economy Trend 4: Disaggregation of the Value Chain TOP TRENDS IN INSURANCE
More informationFour key capabilities for the future of underwriting. Findings from the EY-CPCU Society underwriting survey
Four key capabilities for the future of underwriting Findings from the EY-CPCU Society underwriting survey Executive summary An expanding value proposition for underwriting As the insurance industry continues
More informationNAVIGATING THE INSURANCE CAREER PATH: Strategies for Success. Assistant Vice President The Jacobson Group
NAVIGATING THE INSURANCE CAREER PATH: Strategies for Success Presented By: Alicia Morris Assistant Vice President The Jacobson Group TODAY S TALENT LANDSCAPE UNEMPLOYMENT RATE Insurance Overall 12% The
More informationBlockchain: A true disruptor for the energy industry Use cases and strategic questions
Blockchain: A true disruptor for the energy industry Use cases and strategic questions Phoenix rising The oilfield services sector transforms again In its ongoing journey to power and move the world, the
More informationInternal audit priorities in the financial sector
Internal audit priorities in the financial sector Paul Day Partner Internal Audit Deloitte UK Chris Mayo Director Internal Audit Deloitte UK In an era of continued challenges around conduct and behavior
More informationInnovation in a digital world March 29 th, 2017
Innovation in a digital world March 29 th, 2017 Challenging orthodoxies (1890 s) Competing standards (1900 s) Patented Innovation (1970s) Digital Prototype (1968) Feature integration Cost efficiency Commoditization
More informationThe Excellence Acceleration Program in Fintech sector
The Excellence Acceleration Program in Fintech sector SALONE DEI PAGAMENTI - MILANO, 24th NOVEMBER 2017 Digital Magics 2017 - All rights reserved www.digitalmagics.com Program s Objectives Create a center
More informationInsurTech HUB România
http://www.oecd.org/going-digital/ InsurTech HUB România Călin Rangu 1 Summary Challenges & stages for an InsurTech HUB OECD perspective EIOPA InsurTech Task Force (ITF) Big Data first thematic review
More informationIT Outsourcing in Insurance Annual Report 2016: Disrupt or be Disrupted
IT Outsourcing in Insurance Annual Report 2016: Disrupt or be Disrupted Banking, Financial Services, and Insurance (BFSI) IT Outsourcing Annual Report December 2016 Preview Deck Our research offerings
More informationDreaming of a Frictionless Market
Dreaming of a Frictionless Market Digital Transformation in Insurance 2 nd May 2018 B3i 2018 Agenda 1. Background to Blockchain and B3i 2. Current product and future applications 3. Current priorities
More information- Digital Tax Administration System -
41 st World Continuous Auditing & Reporting Symposium University de Huelva, Spain November 9-10, 2017 - Digital Tax Administration System - Presented by: Vinod Kashyap NextGen Knowledge Solutions Private
More informationAustralia and New Zealand Insurers Go Beyond the Usual
IDC InfoBrief NOVEMBER 2017 T H E F U T U R E I S D I G I TA L Australia and New Zealand Insurers Go Beyond the Usual Empowered Customers Omnichannel User Experience Platformdriven Ecosystem Anytime, Anywhere
More informationRE: Presidential Executive Order on Core Principles for Regulating the United States Financial System 4 th Report
Timothy D. Adams President and CEO April 26, 2018 The Honorable Steven T. Mnuchin Secretary of the Treasury Department of the Treasury 1500 Pennsylvania Avenue, NW Washington, D.C. 20220 RE: Presidential
More informationOUR TECHNOLOGY. We think CREATIVELY. We stand for SIMPLICITY ...DIGITIZES INSURANCE COMPANIES
GREATER THAN With a completely unique AI-driven premium model, Greater Than helps insurance companies reduce injury rates by 40 percent by offering a complete turnkey digital car insurance. OUR TECHNOLOGY
More informationInvestor Presentation
Investor Presentation Roni Al-Dor, CEO Roni Giladi, CFO Yaffa Cohen-Ifrah, CMO May 2016 Q1 2016 Results www.sapiens.com 1 www.sapiens.com Safe Harbor Statement Certain statements made in this presentation
More informationInsurance strategy: Evolving into a digital underwriter
Insurance strategy: Evolving into a digital underwriter New attributes needed to become a Digital Underwriting leader It is not the strongest of the species that survives, nor the most intelligent. It
More informationRethinking the success of bancassurance. EY survey identifies trends and challenges of this unique business model as it applies in Brazil
Rethinking the success of bancassurance EY survey identifies trends and challenges of this unique business model as it applies in Brazil Contents 1 About the survey 2 Executive summary 4 Key theme 1 Bancassurance
More informationTalanx Strategy Frankfurt, 23 October Torsten Leue, CEO
Talanx Strategy Frankfurt, 23 October 2018 Torsten Leue, CEO Key messages We commit to an increased RoE of 800 bps above risk-free an annual EPS-growth 5% on average 35% to 45 % payout of IFRS earnings
More informationFuture of Digitalization & Preparing for a New Reality. Najib Choucair Executive Director Banking Department May 2017
Future of Digitalization & Preparing for a New Reality Najib Choucair Executive Director Banking Department May 2017 In 1993, and after the civil war, the Lebanese economy was practically ruined. BDL s
More informationConnected Insurance. Our view about the Italian Market
Connected Insurance Our view about the Italian Market Connected Insurance: Opportunities and challenges for the Italian Insurance industry The insurance industry has to cope with increasing challenges
More informationAreas AI will transform insurance in years. Cecilia Chow, Head of Sales, Key Accounts, JOS
Areas AI will transform insurance in years Cecilia Chow, Head of Sales, Key Accounts, JOS Simplified policy applications Handwritten policy application forms remain popular, particularly Chinese application
More informationThe insurtech revolution. Hype, threat or opportunity for the actuary? Matthew Grant (Abernite + Instech London) 25 May 2018
The insurtech revolution. Hype, threat or opportunity for the actuary? Matthew Grant (Abernite + Instech London) 25 May 2018 1 In the next 40 minutes Insurtech what is it? Saving money Making money Learning
More informationINVESTOR PRESENTATION. RESULTS Q2/H August 2018
INVESTOR PRESENTATION RESULTS Q2/H1 2018 16 August 2018 56.2 EUR bn processed transaction volume worldwide (H1 2018) 38,000 large and medium sized merchants 212,000 small sized merchants 2 2018 Wirecard
More informationBlockchain in Health Is it Hype or Real?
Blockchain in Health Is it Hype or Real? Blockchain technology..."positioned to be the next dramatic innovation in health care HealthPlan CEO The Guardian, 2018 Forbes, 2018 Blockchain technologies are
More informationMortgage Lender Sentiment Survey
Mortgage Lender Sentiment Survey How Will Artificial Intelligence Shape Mortgage Lending? Q3 2018 Topic Analysis Published October 4, 2018 2018 Fannie Mae. Trademarks of Fannie Mae. 1 Table of Contents
More informationThe agent of the future
The of the future Korea EY survey highlights need for customer-centric innovation and personalized sales support The of the future is emerging as a proactive advisor in a digital world. ii The of the future
More informationData Analytics and Unstructured Data Actuaries 2.0
Data Analytics and Unstructured Data Actuaries 2.0 David Brown, KPMG Gary Richardson, KPMG 13 June 2014 Empowering Underwriters to listen to the whole data conversation High volume, velocity, variety New
More informationTopdanmark CEO Q&A Session 27 November 2018
Topdanmark CEO Q&A Session 27 November 2018 CEO Peter Hermann Agenda Introduction Termination of the distribution agreement with Danske Bank Performance of the Topdanmark share Strategic initiatives Claims
More information