NORTH FD&D ON YOUR SIDE

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1 NORTH FD&D ON YOUR SIDE

2 WELCOME TO NORTH FD&D Going from Strength to Strength Enabling our Members to trade with confidence underpins everything we do at North. Our commitment to, and delivery of, service excellence means that our Members and their brokers know they have a first class team supporting their business. As economic uncertainties prevail globally, support from the FD&D team has never been in so much demand. We are always here to help our Members resolve queries and problems quickly and efficently, and, where necessary, to pursue and defend claims to ensure their assets are fully protected. Our growing team of experts is well placed to offer the support our Members need. The FD&D team comprises 35 qualified lawyers, who are based in our Newcastle, Piraeus and Singapore offices. All of our lawyers focus exclusively on FD&D claims, unlike many other Clubs and law firms who use their claims handlers or lawyers for other categories of claim. We believe this makes us the world s largest team of specialist FD&D lawyers. Having a dedicated team of specialist FD&D lawyers ensures that we have a deep knowledge and understanding of all legal issues that fall within the scope of our cover. This allows us to handle the majority of claims and enquries in-house. Last year we handled over 98% of English law matters in-house without support from external law firms and this enables us to understand each Member s bespoke needs. Our in-house service benefits our Members in several ways. They have a known team of leading experts assisting them with their claims and enquiries. Our Members receive immediate legal support 24/7/365. In addition, lower external costs are incurred, ensuring loss records are protected. However, we always put our Members needs first and maintain the flexibility to seek external support when needed so our Members have the best of all worlds. The quality of our service is proven by our growing membership and, in particular, the organic growth of entries we see from our existing Members. However, we are not complacent and continuously keep our service under review, regularly asking our Members for their comments. We were delighted to see in our last Member survey that our team scored very highly in all categories. Being part of a larger business ensures we have access to strong support networks, and we work closely with our P&I and Loss Prevention teams to ensure Members receive advice on all aspects of any claim or enquiry. We also benefit from the financial security of the A-rated North Group. This brochure aims to provide further details of what we offer and do to help our Members. Please do not hesitate to contact me, or any of our team, if you would like to discuss any aspect of our FD&D services further. Katherine Birchall Global Director FD&D...to enable our Members to trade with confidence... The world s largest team of specialist FD&D lawyers Our Members receive immediate legal support 24/7/365 1 ON YOUR SIDE / WELCOME TO NORTH FD&D

3 WHY NORTH FD&D What do we do? FD&D is a discretionary insurance that covers the legal costs of pursuing proper claims and defending improper claims, which are not otherwise insured. With few exceptions there is no rules limit on FD&D cover. Each year we handle well over 3000 claims and enquiries. Last year, over 98% of English law claims and enquiries were handled in-house without support from external English law firms. We see a huge variety of differing types of claims and enquiries, including issues relating to: Breach of charter Detentions Sanctions Hire Loading & discharging of cargo Crew claims Cyber crimes Damage to hull, machinery & equipment Stevedore damage Speed & consumption Bills of lading Letters of indemnity MOA / newbuild contracts Freight / deadfreight Laytime & demurrage Delivery & redelivery Bunker quantity & quality Trading ranges & rights Permissible cargos Infectious diseases Maintenance issues Lawfulness of orders What do we offer? Advice, guidance and claims handling Cover for legal costs Expertise - team of 35 specialist FD&D lawyers Immediate access to a qualified lawyer who can handle enquiries and claims in-house Experience - our senior team averages over 17 years of maritime experience Flexibility working together with external lawyers, when needed Global legal and correspondent network 24/7/365 availability Commercial and pragmatic legal advice Arbitration services Multi-jurisdictional claims managment General support in contract reviews Drafting and reviewing specific contractual provisions Advice on topical issues and loss prevention support Legal articles and updates Check before fixing Training and development for Members Financial security A Rated Club 99% MEMBER RETENTION Over 98% of English law claims and enquiries handled in-house. Financial security A Rated Club. 2 ON YOUR SIDE / WHY NORTH FD&D

4 WHAT OUR MEMBERS SAY OVERALL FD&D SATISFACTION We believe that we consistently outperform other FD&D insurers to deliver the best FD&D service available in the market. This has been validated by a recent independent survey. superb, second to none 9.1 LIKELIHOOD TO CONTINUE WORKING WITH NORTH (2017) their FD&D is well known in the market, they are very good in that respect and stand out for me FD&D CLAIMS PERFORMANCE Overall, North s FD&D performance is consistently high across all indicators. Our Members have highlighted that the strength of their relationship with North and the service they receive are the key reasons why they remain with the Club. 8.7 STAFF KNOWLEDGE AND EXPERTISE SPEED OF RESPONSE TO QUERIES EASE OF CONTACT ON YOUR SIDE / WHAT OUR MEMBERS SAY QUALITY AND CLARITY OF ADVICE FROM STAFF OVERALL SATISFACTION CLARITY ON WHO TO CONTACT CONSISTENT RESPONSE FROM ALL NORTH STAFF PROACTIVITY OF CASE PROGRESSION COST EFFECTIVENESS THE SERVICE PROVIDED BY THIRD PARTIES

5 OUR TEAM The team advising our Members on FD&D matters comprises solely qualified lawyers and, at 35 lawyers, we have the largest group of FD&D experts worldwide. Our lawyers are based in Newcastle, Piraeus and Singapore, and are always here to help. The lawyers handling our Members claims are all fully qualified. This ensures that our Members receive immediate legal advice and support from the inception of their claim or enquiry until the end, whether through settlement or legal process. Our lawyers are also all highly qualified professionals, and, prior to joining us, have experience working in leading law firms. Our team has experience working in leading law firms such as: CLIFFORD CHANCE CLYDE & CO EVERSHEDS We have very close relationships with our Members who know and trust our team, as our lawyers are experts in this field of law and our Members know that we often have more experience of specialist FD&D matters than any other organisation. In most cases, this means that our lawyers are our Members preferred lawyers. However, we are happy to involve external lawyers in appropriate cases and will always discuss and agree the choice of lawyer with our Members. After all, we are here to provide our Members with the support they need for any case or enquiry and to make sure they receive service excellence in all respects. HOLMAN FENWICK WILLAN RAJAH & TANN INCE & CO REED SMITH NORTON ROSE WIKBORG REIN 4 ON YOUR SIDE / OUR TEAM

6 THE LARGEST DEDICATED FD&D TEAM WORLDWIDE 5 ON YOUR SIDE / OUR TEAM

7 CURRENT MEMBERS WHO ARE OUR MEMBERS? We work with a wide variety of owners, charterers and traders worldwide. Set out below are those Members currently represented on the FD&D committee. Alpha Bulkers Shipmanagement Inc / Pantheon Tankers Management Inc Arklow Shipping ASP Ship Management Company Bihar International Company Bocimar BW Group Clipper Group Chartworld Shipping Corporation China Merchants Energy Shipping Co Ltd D/S Norden A/S Dynacom Limited Eastern Pacific Shipping Great Eastern Shipping Company Limited Interorient Navigation Intership Keystone Shipping Co Liberty Maritime Corporation Louis Dreyfus Armateurs SAS Navig8 Group NGM Energy SA Oman Shipping Management Company Orion Bulkers GmbH & Co KG Oskar Wehr KG Pacific Basin Raffles Shipmanagement Services Pte Ltd Seacrest Shipping Company limited Seastar Shipping Corporation of India Sovcomflot Vroon BV Zodiac Maritime Limited 6 ON YOUR SIDE / CURRENT MEMBERS

8 LOOKING AHEAD Our membership is growing as our existing Members place more ships with us and new Members join our leading FD&D Class. We strive to ensure that our reputation for service excellence is maintained, if not bettered, and continue to consult closely with our Members to ensure we provide the insurance and service they need. Our team of lawyers continues to grow to meet the needs of our membership. And we expect even more reliance to be placed on our team in the years ahead with continuing difficult economic markets, political uncertainty and regulatory changes, not to mention the vast array of future technologies on the horizon which will impact significantly our Members business. We look forward to working hand-in-hand with our Members to ensure they are fully supported and to enable them to trade with confidence. 7 ON YOUR SIDE / LOOKING AHEAD

9

10 Our Offces UK 100 The Quayside Newcastle upon Tyne NE1 3DU UK Telephone: Facsimile: Greece 4th Floor Filonos Street Piraeus Greece Telephone: Facsimile: Japan Shinkyobashi Building 6th Floor Kyobashi Chuo-ku Tokyo Japan Telephone: Facsimile: TokyoOffice@nepia.com Hong Kong Room 3011 COSCO Tower 183 Queen s Road Central Hong Kong Telephone: Facsimile: HongKongOffice@nepia.com Singapore 80 Anson Road Fuji Xerox Towers Singapore Telephone: Facsimile: SingaporeOffice@nepia.com North of England Marine Consultants (Shanghai) Ltd Co. Room 302, Building 7 18 Gongping Road Hongkou District Shanghai P.R. China Telephone: Facsimile: Shanghai.marine@nepia.com The North of England Insurance Services, Inc. 140 Broadway, 46th Floor New York, NY USA NewYork@nepia.com Connect NorthPandIClub The North of England P&I Association Limited North P&I Club 2018 The North of England P&I Association Limited Nov 2018

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