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1 More Generous Insurance Click on arrows to navigate the document. Click on ESC to exit the document

2 There are so many wise ways to protect what s yours when your banking is More Generous

3 Tell us what you want to protect

4 and we ll make sure that you get a more generous insurance deal Although we do not issue our own policies, we have put a lot of hard work into negotiating more generous insurance deals for our members. When we decided which policies to make available, and from which insurance companies, we probably had many of the same things in mind that you do. Such as keeping it simple, making sure that all the things that should be covered are covered, keeping premiums affordable and at the lowest cost possible, being certain that the policy is backed by a substantial company with a lot of money behind it, and that they pay claims quickly and without fuss. It s all about what s best for you So now, when we offer you an insurance policy, we can look you in the eye and tell you that it provides you with more protection for you and your family, and better value for your money. In addition, we ve made sure that, as one of our members, you ll be treated with special care. There s a reason that we do this. And it s a straightforward one. Our view is that the more helpful and the more generous we are to you, the more likely you are to be our long term member. And that really is the way to a very good deal for both of us.

5 We ll help you to make some smart

6 insurance choices for you and your family. Here are just a few ways: Understanding what you are buying - insurance policies have a lot of detail to them. That s not unreasonable. But you still have every right to be clear on what your insurance covers and what it doesn t. We ll help you to understand what different policies, and different levels of cover, offer you. That way you ll be in a good position to make your choice and to determine which policy suits you the best. We re on your side - if you ever have a problem with your policy, or with a claim, we ll step in on your behalf and try to resolve it. Because you re our member, we ll do everything we can to look after you. And because we provide insurance companies with a lot of business, they listen to us and do their best as well. Big enough to take the heat - all the policies that we distribute are underwritten by major insurance companies - Allianz or Zurich. If you need to make a claim, you know that the money is there. Reduce your premiums - we will help you to buy great insurance at a more generous rate. We ll also show you every way we know of to reduce your costs and keep your premiums to a minimum. Know your rights - insurance is very heavily regulated. We ll make sure that you know your consumer rights, and that you are aware of important features, such as cooling-off periods and your right to cancel your policy.

7 Insuring your life and protecting your income The right insurance can make all the difference in the world to you, and to those you love Life insurance - we make it easy for you to safeguard your, and your family s, financial future if you die or if you become terminally ill and are no longer able to earn an income. We ll also help you to calculate how much money is needed to maintain your family s lifestyle. This includes leaving you free of debts, such as your mortgage, personal loans and credit card balances. Trauma insurance - this will enable you to continue to provide financial support to your family if you suffer a heart attack or stroke, if you are diagnosed with malignant cancer or if you need coronary artery bypass surgery. With your financial needs taken care of, you will be able to relax and turn your attention to restoring your health. Income Replacement Insurance - if losing your income may cause you, or your family, major financial distress, this insurance is worth considering. It will replace up to 75% of your income if you are unable to work due to sickness or injury. This insurance is usually tax-deductible. Loan Repayment Insurance - covers outstanding loans such as a mortgage or a personal loan. This insurance is designed to meet your monthly loan repayments while you are unable to work due to injury or illness or while you are involuntarily unemployed. It can also cover the outstanding balance of your loan if you should die. All benefit payments are paid directly to the lender.

8 Insuring your home, investment property, contents and other valuables Smart ways to protect the big items - your home, your property and your lifestyle Home building and contents - this can cover you for everything from replacing the food in your freezer through to the cost of completely rebuilding your home. There are different levels of cover to choose from, so you can have the insurance that matches your style and the amount of risk that you are comfortable with. While it is advisable to have both building and contents insurance, you can choose to purchase building insurance only, or contents insurance only. Landlord insurance - this is excellent cover if you own a property but don t live in it. It safeguards you from losses due to physical damage to your property, loss of rental income if your tenant defaults on their payments or leaves without notice, and it covers you for your legal expenses and your legal liability. WHEN YOU TRAVEL When you travel domestically or internationally, we can help you with an Allianz travel insurance policy. We can arrange policies for different types of travellers and destinations. These include options for singles, couples and families, medical advice before you depart, cover for cancellation fees and loss of your deposit if you are unable to travel, cover for your luggage if it is lost, stolen or damaged, cover for medical care when you are overseas, repatriation to Australia if necessary and 24/7 emergency assistance.

9 Insuring your vehicle, caravan or trailer Some of the best insurance for the wheels in your life Comprehensive insurance cover for your vehicle - lots of protection from the things that can go wrong on the road. From major prangs and write-offs, down to smaller items such as car hire while your vehicle is being repaired or replaced, emergency accommodation if you are far from home, the theft of your personal items and clothing, and replacing your keys and recoding the locks on your vehicle if it is stolen. CTP Insurance (Green Slip) - by law your vehicle must be insured for personal injury that you may cause to other road users or to your passengers. This CTP policy is a little more generous than that. It includes lump sum payments that may be made to you, or your beneficiaries, if you are the at-fault driver in a motor accident, and you are killed or suffer a major injury. Third party property insurance - covers you against loss or damage that you may cause to other people s cars, houses or other property. It also provides you with some cover for damage that is caused to your vehicle by the driver of an uninsured vehicle. You can add Fire and Theft cover to your Third Party policy for some extra protection. Caravan and Trailer Insurance - a great way to protect your home away from home. This policy will enable you to buy a replacement caravan or trailer if yours is destroyed or stolen. It also covers important items such as repairs, recovery, towing, contents, and damage that you may cause to other people s property. Faultless no-claim bonus - the better your driving record, the lower your premiums. If you have to make a claim, and the accident isn t your fault, you keep your no-claim bonus.

10 Allianz Australia Insurance Limited (Allianz) AFS Licence No: , ABN of 2 Market Street, Sydney NSW 2000 provides the Disability and Unemployment cover. Allianz Australia Life Insurance Limited (Allianz Life) AFS Licence No: , ABN of 2 Market Street, Sydney NSW 2000 provides the Death cover. In arranging this insurance Sydney Credit Union, AFSL No , ABN acts as an agent for Allianz, not as your agent. The information contained in this guide is a summary only. We cannot advise you whether the insurance is appropriate for your personal objectives, financial situation or needs. To decide if it is appropriate for you, please carefully read the relevant policy documents (Product Disclosure Statement). If you purchase this policy, we will charge you an agreed premium, including any relevant taxes and charges. This Insurance is underwritten by Allianz Australia Insurance Limited (Allianz) AFS Licence No ABN Sydney Credit Union Limited ABN AFSL acts as agent for Allianz not as your agent. Allianz has appointed ETI Australia Pty Ltd AFS Licence No ABN trading as Mondial Assistance to manage this travel insurance. A Product Disclosure Statement (PDS) is available from Sydney Credit Union Ltd by calling , visiting your local branch, or com.au Any advice here does not take into consideration your objectives, financial situation or needs, which you should consider before acting on our recommendations. You should read and consider the PDS before deciding whether to acquire any product mentioned. We receive commission on these insurance products as a percentage of the premium paid for each policy ranging from 5% to 20%. Sydney Credit Union Limited does not guarantee the performance of, or in any way stand behind, the provider of this product. Zurich Australia Limited AFSL Licence No , ABN of 5 Blue Street, North Sydney NSW 2060 provides Life Insurance. The information provide is general only and does not take into consideration your objectives, financial situation or needs. You should consider these factors, together with the Product Disclosure Statement (PDS) before deciding whether to acquire any product mentioned here. The PDS is available from Sydney Credit Union Ltd.

11 Let s show you how generous we can be Everyone at SCU has the same job; to look after you and bring you the best result that we can. Insurance can be complicated, but we will try our hardest to make everything open, honest and simple. Any paperwork will be taken care of as quickly as possible and we are available to help you whenever you need us. IBR 08/08

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