Dear Customers, 1. Registration and booking

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1 Dear Customers, You will find our Terms and Conditions for the booking of a trip via CASAMUNDO GmbH below; these Terms and Conditions form the contractual framework between you, the Customer, and ourselves, the Landlord. The company CASAMUNDO handles the booking process and customer care on our (the Landlords') behalf, and you, as the Customer, may contact them at any time. 1. Registration and booking Registration of the trip constitutes a binding offer by the Customer, who has to have full legal competence, to the broker (CASAMUNDO) for the conclusion of the travel agreement regulating accommodation in the desired holiday property. The Customer may register in writing, by phone or electronically (Internet, fax). The Customer also registers on behalf of all other parties listed on the registration. He is responsible for their obligations under the travel agreement. The travel agreement takes effect once CASAMUNDO has declared acceptance of the registration on our behalf. This occurs by means of written confirmation containing all information on the contractual services booked. If the confirmation diverges from the registration or if special wishes are not confirmed, then this constitutes a new offer by the Landlord, to which he is bound for a period of ten days. The travel agreement is then created on the basis of the new offer, if it is accepted in writing or electronically by the Customer within the corresponding period. 2. Payment A down payment of 25% of the travel price is due for payment to CASAMUNDO upon conclusion of the agreement. It will be deducted from the total price. The remaining payment must be made up to six weeks before the start of the trip. Any costs of cancellation and costs for booking changes, special wishes or insurances taken out via CASAMUNDO are due for payment immediately. For short-notice bookings six weeks or less before the start of the trip, the full price of the trip is due for payment immediately upon receipt of the booking confirmation. In this case, payment may only be made by bank transfer to CASAMUNDO. The amounts for the down payment and remaining payment are indicated in the confirmation. The travel documents will only be forwarded and/or handed over following receipt of the complete travel price by CASAMUNDO. If you have not received these documents four days before the start of the trip at the latest, please promptly contact CASAMUNDO. For bookings made on short notice (seven days or less before the start of the trip), you will be forwarded the documents as arranged with CASAMUNDO. If due payments are not paid or not paid in full to a considerable extent, the Landlord may withdraw from the agreement after having issued a reminder with no effect. In this case, he may charge cancellation fees as per Item 6. If payments, though due, are not made, the Landlord may charge a lump sum of for the second reminder.

2 3. Services The services agreed under contract are indicated in the description of services provided on the Internet and the information referring to this in the confirmation. The Landlord may, at any time, change the description of services prior to the conclusion of the agreement; the Customer will of course be informed of any such changes before submitting his booking. Special wishes can only be received as non-binding Customer wishes. The Landlord shall, to the extent possible, endeavour to satisfy wishes for special services not described on the website such as adjacent rooms or rooms in a certain location. However, they only become a binding part of the agreement, if confirmed in writing. With respect to the services offered, the Customers shall be looked after on location by the Landlord, its representatives or agents. Please consult the travel documents for further details, addresses and phone numbers. For complaints, please observe Item Notes regarding holiday flats/homes Optional extra charges or consumption-based ancillary expenses for the accommodation are, unless otherwise specified in the property description provided on the Internet, not included in the travel price. In the case of holiday accommodation where pets are prohibited, it cannot be guaranteed that no pets have ever been in the building. It is prohibited to bath pets in the pool. Taking dogs to the beach is often subject to restrictions in the destination country. Special entry regulations and/or pet owner regulations may apply for certain animal races; the Customer is solely responsible for complying with such regulations. The Landlord assumes no liability whatsoever, if entry into the country is refused for these grounds. The accommodation including inventory and existing common facilities must be treated with care. Any damage incurred in a culpable manner during the trip must be reported and reimbursed. Damages in and around the holiday property must be promptly reported to the local property administration or to CASAMUNDO. No tents, campers or motor homes may be set up or parked on the premises. The holiday property may only be occupied by the persons listed by name in the trip registration and only up to the maximum number of persons specified. Children and babies each count as one individual, unless otherwise specified. The accommodation offered on the Internet is approved in accordance with local provisions for accommodation. The properties are generally designed exclusively for holiday purposes; this also concerns their construction and furnishings, which reflect this purpose. The bathrooms and bedrooms may therefore be smaller than is customary. As no German building regulations apply outside of Germany, e.g. railings may be lower and stairways steeper. Sound insulation may also differ from German soundproofing, depending on what is typical for the specific country.

3 5. Changes to services and prices Changes and variances of individual services from the agreed content of the travel agreement, which become necessary after the agreement is concluded and which have not been brought about by the Landlord against the principle of good faith, are only permissible, if they are not substantial and do not affect the overall performance. The Landlord is obliged to immediately advise the Customer of changes to services and/or divergences in the services provided. If applicable, he shall offer the Customer rebooking or withdrawal at no charge. If the travel price is subsequently changed, the Landlord must immediately inform the Customer thereof. Price increases from the 20 th day before the start of the trip are invalid. If the overall price increases by more than five percent, the Customer is entitled to withdraw from the agreement free of charge or to demand an equivalent offer, if the Landlord is capable of providing the Customer with such an offer from his portfolio at the same price. The Customer must exercise these rights vis-à-vis the Landlord immediately following the Landlord's declaration regarding the price increase and/or change in the offer. 6. Withdrawal by the Customer, rebooking The Customer may withdraw from the travel agreement before the start of the trip. For reasons pertaining to the preservation of evidence, withdrawal must be declared in writing vis-à-vis CASAMUNDO or the Landlord. The receipt of the declaration of withdrawal is decisive in this respect. In the event of withdrawal or if the Customer does not embark on the trip, the Landlord loses his entitlement to the travel price. As far as the reasons for withdrawal and/or not embarking on the trip are not attributed to the Landlord, the latter may demand appropriate compensation for the expenses incurred, unless the reason is force majeure. Cancellation fees of this kind must also be paid, if the trip is not embarked on due to the lack of travel documents and this is not attributed to the Landlord. The cancellation fee generally amounts to 30 % of the costs in the event of withdrawal up to 45 days before the start of the trip, 50 % of the costs in the event of withdrawal from 44 to 30 days before the start of the trip, 75 % of the costs in the event of withdrawal from 29 to 7 days before the start of the trip and 95 % of the costs in the event of withdrawal six days or less before the start of the trip. The full price for the trip must be paid in the event of premature departure. The Customer is free to demonstrate to the Landlord that the entitlement to compensation is less than the cancellation fee claimed. Cancellation fees are due for payment immediately. 7. Rebooking Up to 45 days before the start of the trip, CASAMUNDO shall, on the Landlord's behalf, process rebooking requests such as changes to the travel date or accommodation at the Customer's request to the extent possible. As the broker, CASAMUNDO will charge a fee in the amount of per person for this service. Changes after this period and changes beyond the period of validity for the

4 underlying description of services are only possible in the form of a withdrawal from the agreement and re-registration. Up to the start of the trip, the Customer may demand that a third-party assumes his rights and duties resulting out of the travel agreement. This must be reported to CASAMUNDO. The Landlord may object to the change, if the substitute person does not satisfy the special travel requirements or his involvement is in breach of legal regulations or official ordinances. If a substitute person is registered for the trip, CASAMUNDO, as the broker, is entitled to demand a lump-sum processing fee in the amount of for the expenses incurred. The Customer is free to demonstrate that the costs actually incurred are significantly lower. The original Customer and substitute person are jointly and severally liable for the payment of the travel price and the additional costs incurred. 8. Withdrawal and termination by the Landlord The Landlord may terminate the agreement without notice, if the execution of the service owed under the agreement is substantially impaired by the Customer despite having received a written warning from the Landlord or CASAMUNDO. The same applies, if a Customer acts in breach of the agreement in a manner justifying the immediate cancellation of the agreement. In this case, the Landlord is still entitled to the rental price. Any additional costs for return transport shall be borne by the party in breach of the agreement. The Landlord must, however, offset expenses saved and resulting benefits attributed to other allocation of the services not used. The Landlord does not have a right of withdrawal, if he is responsible for the circumstances which led to this. The declaration of withdrawal will be forwarded to the Customer immediately. 9. Warranty, request for remedy, duty to collaborate If a service of the Landlord is not rendered or not rendered in compliance with the agreement, the Customer may demand that this be remedied. In this case, the Customer must immediately contact the service centres and/or Landlord or CASAMUNDO as specified in the travel documents. The Customer is, in the event of disruptions to the performance of services, obliged to take all reasonable measures to rectify and/or minimise damages. The Landlord may also provide relief in that he provides at least equivalent substitute services. The Landlord may refuse to provide relief, if this entails unreasonable expenditure. The Customer may, after the end of the trip, demand a reduction of the travel price, if the services of the Landlord were not rendered in accordance with the agreement and he did not culpably fail to promptly report the defect. If the trip is significantly affected as the result of a defect and the Landlord does not provide relief within a reasonable period, the Customer may terminate the travel agreement in accordance with legal provisions. The same applies, if the services owed are not reasonable for the Customer due to a substantial defect, which was recognisable for the Landlord. The Customer shall set a grace period, unless it is not possible to provide relief or if the Landlord refuses this or if the immediate termination of the agreement is justified by a special interest on the part of the Customer. If the Customer has reason to express any complaints, he may first consult the party handing over the keys, even if said party is not the Landlord. The contractual relationship exists, however, exclusively between the Customer and the Landlord. If complaints cannot be resolved on location or in an adequate manner, the Landlord or CASAMUNDO must be notified by phone, fax or .

5 The Landlord shall immediately take all measures possible in order to rectify the defect and/or provide at least equivalent accommodation or attempt to settle the matter by mutual consent. The costs for notification will be reimbursed to the Customer, if the complaint is justified and corresponding documents are submitted. 10. Liability In case of defects, the Customer may demand compensation notwithstanding reduction of the travel price and entitlement to terminate the agreement, unless the defect affecting the trip is due to a circumstance not attributed to the Landlord. This entitlement also includes vacation time claimed in vain, if the trip is impeded or significantly impaired. Contractual liability on the part of the Landlord for damage not constituting physical injury is restricted to three times the price for the trip to the extent the damage is not attributed to intentional or grossly negligent conduct on the part of the Landlord. This also applies to the extent the Landlord is solely responsible due to the culpability of a service provider. Liability for material damage is also restricted to three times the travel price for claims vis-à-vis the Landlord based on tort, which are not attributed to intent or gross negligence. The maximum amounts apply for each person embarking on the trip and each trip. 11. Insurance The Landlord recommends that comprehensive travel insurance be arranged including, in particular, travel cancellation insurance and insurance for covering the costs of return transport in the event of an accident or illness. 12. Privacy The personal data made available to CASAMUNDO or the Landlord are processed and utilised electronically to the extent necessary for executing this agreement. The Customer is assured that CASAMUNDO and the Landlord will handle the personal information entrusted with care and will not allow unauthorised parties to access it. 13. Severability clause If individual provisions of this agreement are invalid or unenforceable or if they become invalid or enforceable after the agreement is concluded, this shall not affect the validity of the remainder of the agreement. The invalid or unenforceable provision shall be replaced by a valid and enforceable provision, which comes as close as possible to the economic purpose, which the parties originally intended to achieve with the invalid or unenforceable provision. The above provisions apply accordingly in the event of gaps or omissions in the agreement.