Provider Complaint Process
|
|
- Joy Gibson
- 5 years ago
- Views:
Transcription
1 TDCI TennCare Oversight Division Provider Complaint Process A Summary for TennCare Providers April 18, 2013
2 Who is the TennCare Oversight Division? We are the State agency that regulates TennCare program managed care companies. We assist in the regulatory oversight of Tennessee Medicare Advantage Special Needs Plans for Medicare/Medicaid Dually Eligibles ( MA SNPs and/or D-SNPs ) We are not part of the TennCare Bureau. We are located in the Department of Commerce & Insurance.
3 What is the TennCare Oversight Division Authority to do this? The Tennessee Code HMO law; The Contracts between TennCare and the TennCare Managed Care Companies (MCCs); and The Medicare Improvement for Patients and Providers Act of 2008 ( MIPPA ) The Contracts between TennCare and the Tennessee Medicare Advantage Special Needs Plans (MA SNPS).
4 What does the Division Do? Review & approve/disapprove provider agreement templates, unique provider agreements, and provider manuals for TennCare and MA SNP MCCs. Review & approve TennCare Program subcontractor agreements and operational relationships. Oversee financial solvency of the TennCare MCCs Examine, review & test for TennCare Program claims payment promptness and accuracy
5 What does the Division do? continued Process TennCare and MA SNP Provider Complaints to facilitate complaint resolution in an informal setting Administrative support for the TennCare Provider Independent Review Process Process enrollee complaints that need to be forwarded to the TennCare Bureau or the MCCs for resolution
6 What is the TennCare Oversight Division Provider Complaint Process? A process available to Providers of TennCare/MA SNP services who have a complaint against a TennCare or MA SNP managed care company ("MCC"). This process is free. The Division requires MCCs to respond to complaints from providers concerning operational and claims disputes in a timely manner. The Division uses information regarding disputed claims and other MCC operations to monitor and examine MCC compliance.
7 What kinds of Provider Complaints can be sent? Complaints may involve, but are not limited to: claims denials claims payment accuracy claim processing timeliness credentialing procedures inability to obtain assistance from the MCC questions about MCC policy and procedures
8 What about non-tenncare Program Provider Complaints? Complaints about non-tenncare health plans regarding payment disputes for services should be directed to the TDCI Insurance Division Consumer Insurance Services Section at: But, complaints about Medicare Advantage Special Needs Plan services payment disputes for services rendered dually eligible TennCare members should be directed to the TDCI TennCare Oversight Division.
9 TDCI TennCare Oversight has web site information about the Provider Complaint Process Information about this provider complaint process is located at: The web site has a Provider Complaint form to assist providers wanting to submit a complaint. Send Provider Complaints by facsimile to ; or, by surface delivery to: TennCare Oversight Division 500 James Robertson Parkway, 11th Floor Nashville, TN 37243
10 How does the Provider Complaint Process work? When a Complaint is received, the Division forwards it to the MCC for investigation and response. The Division will send the Provider written notification of this referral. The MCC must respond in writing to both the Provider and the Division by a set deadline to avoid assessment of Liquidated Damages or other appropriate penalty. If a Request for Independent Review is received that is not eligible for Independent Review, the Request will be processed as a Provider Complaint.
11 How can a Provider submit a Complaint about an MCC? Submit a written complaint by surface delivery, facsimile or secure/encrypted electronic delivery. Provide a summary of the problem. Include as much supporting information as possible, including copies of claims and remittance advices and other denial correspondence from the MCC.
12 How can a Provider submit a Complaint about an MCC? (Continued) If a Complaint concerns claims regarding multiple enrollees, the claims should be listed on an Excel spreadsheet with identification of the enrollee(s) by name and Date of Birth or SSN and the date(s) of service. The Excel spreadsheet should be submitted in electronic format, i.e. on a CD.
13 How can a Provider submit a Complaint about an MCC? (Continued) If a Complaint contains Protected Health Information ( PHI ) it should be sent by surface or facsimile delivery unless the Provider has a HIPAA compliant secure delivery system. PHI includes any patient identifying information, including the patient s name There is a HIPAA compliant link on the TDCI TennCare Oversight Division web site that can be used at:
14 What can a Provider do if not satisfied with the Response to the Provider Complaint? The Provider may seek other legal or contractual remedies; or, if the dispute concerns a TennCare services claims payment dispute the Provider can request the dispute be sent to an Independent Reviewer for resolution.
15 What can a Provider do if the MCC fails to do what it promises? Notify the Division in writing if the MCC sends a satisfactory response promising to pay a claim or promising some other relief and then fails to do as represented. The Division will require the MCC to show proof that the MCC has done what it promised to avoid assessment of Liquidated Damages or other appropriate penalty.
16 Where do I send the Provider Complaint? A provider complaint can be submitted to: Compliance Office TennCare Oversight Division TN Department of Commerce & Insurance 500 James Robertson Parkway, 11 th Floor Nashville, TN
17 Where do I send the Complaint? (Continued) A provider complaint can be submitted by facsimile to: If a Provider has questions, the Provider may call for assistance. More information about the Complaint process can be found at:
An Information Guide for Providers of TennCare Services June 5, 2015
TennCare Program Provider Independent Review Process An Information Guide for Providers of TennCare Services June 5, 2015 What is Independent Review? Independent Review is a process available for Providers
More informationCLAIMS SETTLEMENT PRACTICES & DISPUTE RESOLUTION MECHANISM
CLAIMS SETTLEMENT PRACTICES & DISPUTE RESOLUTION MECHANISM The California Department of Managed Health Care has set forth regulations establishing certain claim settlement practices and a process for resolving
More information20. CLAIMS PROCESSING. A. Claims Processing APPLIES TO: A. This policy applies to all IEHP Medi-Cal Providers. POLICY:
A. Claims Processing APPLIES TO: A. This policy applies to all IEHP Providers. POLICY: A. All Capitated Providers are delegated the responsibility of claims processing for non- Capitated services and are
More informationProgram Integrity in Tennessee: TennCare Oversight Activities - Coordination
Program Integrity in Tennessee: TennCare Oversight Activities - Coordination D E N N I S J. G A RV E Y, J D D I R E C T O R, O F F I C E O F P RO G R A M I N T E G R I T Y B U R E AU O F T E N N C A R
More informationLinking Performance and Compliance: How Part D Quality Measures Relate to Plan Performance
Linking Performance and Compliance: How Part D Quality Measures Relate to Plan Performance Medicare Rx Part D Compliance Conf. Monday, December 8, 2008 9:45 a.m. 10:45 a.m. Cynthia Tudor, PhD Director
More informationNON-CONTRACTED PROVIDER DISPUTE AND APPEALS PROCESSES
NON-CONTRACTED PROVIDER DISPUTE AND APPEALS PROCESSES For Post-Service Claim Payment Challenges Following an Initial Organization Determination Table of Contents Introduction Page 1 How to Determine if
More informationAge of Complaint There is a one (1) year implied warranty on cosmetic items and a statute of limitations of four (4) years on structural issues.
COMPLAINT REVIEW/JURISDICTION STATE OF TENNESSEE DEPARTMENT OF COMMERCE AND INSURANCE BOARD FOR LICENSING CONTRACTORS 500 JAMES ROBERTSON PARKWAY, SUITE 110 NASHVILLE, TENNESSEE 37243 (615) 741 8307 800
More informationHUMBOLDT INDEPENDENT PRACTICE ASSOCIATION CLAIMS SETTLEMENT PRACTICES AND DISPUTE RESOLUTIONS MECHANISM
HUMBOLDT INDEPENDENT PRACTICE ASSOCIATION CLAIMS SETTLEMENT PRACTICES AND DISPUTE RESOLUTIONS MECHANISM As required by Assembly Bill 1455, the California Department of Managed Health Care has set forth
More informationCompliance Program. Health First Health Plans Medicare Parts C & D Training
Compliance Program Health First Health Plans Medicare Parts C & D Training Compliance Training Objectives Meeting regulatory requirements Defining an effective compliance program Communicating the obligation
More informationOCR Phase II Audit Protocol Breach Notification. HIPAA COW Spring Conference 2017 Page 1 Boerner Consulting, LLC
Audit Type Section Key Activity Established Performance Criteria Audit Inquiry 12 Samples Requested Breach 164.414(a) Administrative 164.414(a) 164.414(a) 5 Inquiry of Mgmt Requirements Administrative
More informationProvider Reconsideration and Appeals. BlueCross BlueShield of Tennessee, Inc. an Independent Licensee of the BlueCross BlueShield Association
Provider Reconsideration and Appeals BlueCross BlueShield of Tennessee, Inc. an Independent Licensee of the BlueCross BlueShield Association What is a Provider Claim Reconsideration? A claim reconsideration
More informationAPPEALS AND GRIEVANCES Section 6. Member Grievances / Complaints
Member Grievances / Complaints A grievance is an expression of dissatisfaction from a member, member s representative or provider on behalf of a member about any matter other than an action. A member may
More informationCONTRACT YEAR 2018 MEDICARE ADVANTAGE PRIVATE FEE-FOR-SERVICE PLAN MODEL TERMS AND CONDITIONS OF PAYMENT
CONTRACT YEAR 2018 MEDICARE ADVANTAGE PRIVATE FEE-FOR-SERVICE PLAN MODEL TERMS AND CONDITIONS OF PAYMENT Table of Contents 1. Introduction 2. When a Provider is Deemed to Accept Today s Options PFFS Terms
More informationCMS Provider Payment Dispute Resolution Mechanism
CMS Provider Payment Dispute Resolution Mechanism The Centers for Medicare and Medicaid Services (CMS) established an independent provider payment dispute resolution process for disputes between non-contracted
More informationCLINICAL RESOURCE GROUP, INC. CHIROPRACTIC ADMINISTRATIVE MANUAL
CLINICAL RESOURCE GROUP, INC. CHIROPRACTIC ADMINISTRATIVE MANUAL UPDATED: 1-1-2012 TABLE OF CONTENTS Chapter One - Provider Services Contact Information Benefit and Summary Verification Communication Resources
More information20. CLAIMS PROCESSING. A. Claims Processing APPLIES TO: A. This policy applies to all IEHP Medi-Cal Providers. POLICY:
A. Claims Processing APPLIES TO: A. This policy applies to all IEHP Medi-Cal Providers. POLICY: A. All Capitated Providers are delegated the responsibility of claims processing for noncapitated services
More informationOttawa Children s Dentistry
Ottawa Children s Dentistry 1704 Polaris Circle, Ottawa, IL 61350 (815) 434-6447 www.ottawachildrensdentistry.com HIPAA Notice of Privacy Practices Effective Date: August 1, 2016 THIS NOTICE DESCRIBES
More informationTHE CITY AND COUNTY OF SAN FRANCISCO SECTION 125 CAFETERIA PLAN HIPAA PRIVACY POLICIES & PROCEDURES
THE CITY AND COUNTY OF SAN FRANCISCO SECTION 125 CAFETERIA PLAN HIPAA PRIVACY POLICIES & PROCEDURES Effective: November 8, 2012 Terms used, but not otherwise defined, in this Policy and Procedure have
More informationRULES OF TENNESSEE DEPARTMENT OF LABOR AND WORKFORCE DEVELOPMENT BUREAU OF WORKERS COMPENSATION CHAPTER CLAIMS HANDLING STANDARDS
RULES OF TENNESSEE DEPARTMENT OF LABOR AND WORKFORCE DEVELOPMENT BUREAU OF WORKERS COMPENSATION CHAPTER 0800-02-14 CLAIMS HANDLING STANDARDS TABLE OF CONTENTS 0800-02-14-.01 Scope of Rules 0800-02-14-.02
More informationIn order to participate in the program you will need to complete the following documents:
PHIL BREDESEN GOVERNOR STATE OF TENNESSEE DEPARTMENT OF HEALTH CORDELL HULL BLDG. 425 5TH AVENUE NORTH NASHVILLE TENNESSEE 37247 KENNETH S. ROBINSON, M.D. COMMISSIONER August 18, 2005 Dear Provider: This
More informationFirst Name: Middle Name: Last Name: Preferred Name: Address: City: State: Zip: Mother s First & Last Name: Mother s Home Phone: Mother s Work Phone:
Patient Information First Name: Middle Name: Last Name: Date of Birth: Gender: M F Preferred Name: Address: City: State: Zip: Contact Information Mother s First & Last Name: Mother s Address (If different
More informationDOWNSTREAM PROVIDER NOTICE CLAIMS SETTLEMENT PRACTICES & DISPUTE RESOLUTION MECHANISM
DOWNSTREAM PROVIDER NOTICE CLAIMS SETTLEMENT PRACTICES & DISPUTE RESOLUTION MECHANISM As required by Assembly Bill 1455, the California Department of Managed Health Care has set forth regulations establishing
More informationPsyBar, LLC 6600 France Avenue South, Suite 640 Edina, MN Telephone: (952) Facsimile: (952)
PsyBar, LLC 6600 France Avenue South, Suite 640 Edina, MN 55435 Telephone: (952) 285-9000 Facsimile: (952) 848-1798 Updated 1/28/2016 PSYBAR, L. L. C. INDEPENDENT CONTRACTOR AGREEMENT PsyBar attempts to
More informationI. Claim submission instructions
Humboldt Del Norte Independent Practice Association And Humboldt Del Norte Foundation for Medical Care Claims Settlement Practices and Dispute Resolutions Mechanism As required by Assembly Bill 1455, the
More informationWho Qualifies for the CMS PCP Rate Increase?
Physicians who attest to the following: Who Qualifies for the CMS PCP Rate Increase? 1) That they are a physician with a specialty or subspecialty designation of one of the following: Family Medicine,
More informationCLAIMS SETTLEMENT PRACTICES & DISPUTE RESOLUTION MECHANISM ADDENDUM. Upland Medical Group, A Professional Medical Corporation
CLAIMS SETTLEMENT PRACTICES & DISPUTE RESOLUTION MECHANISM ADDENDUM Downstream Provider Notice As required by Assembly Bill 1455, the California Department of Managed Health Care has set forth regulations
More informationSenate Substitute for HOUSE BILL No. 2026
Senate Substitute for HOUSE BILL No. 2026 AN ACT concerning the Kansas program of medical assistance; process and contract requirements; claims appeals. Be it enacted by the Legislature of the State of
More informationRULES OF TENNESSEE DEPARTMENT OF COMMERCE AND INSURANCE DIVISION OF INSURANCE UNFAIR CLAIMS SETTLEMENT PRACTICES TABLE OF CONTENTS
RULES OF TENNESSEE DEPARTMENT OF COMMERCE AND INSURANCE DIVISION OF INSURANCE 0780-01-05 UNFAIR CLAIMS SETTLEMENT PRACTICES TABLE OF CONTENTS 0780-01-05-.01 Purpose 0780-01-05-.02 Scope 0780-01-05-.03
More informationPHYCISIANS HEALTH NETWORK CLAIMS SETTLEMENT PRACTICES & DISPUTE RESOLUTION MECHANISM
PHYCISIANS HEALTH NETWORK Downstream Provider Notice CLAIMS SETTLEMENT PRACTICES & DISPUTE RESOLUTION MECHANISM As required by Assembly Bill 1455, the California Department of Managed Health Care has set
More informationCorporate Legal Policy
Corporate Legal Title Number Current Effective Date Original Effective Date Replaces Cross Reference Fraud, Waste and Abuse General Information & Reporting CP.LE.SI.001.v1.5 04/20/18 03/19/04 External
More informationInterpreters Associates Inc. Division of Intérpretes Brasil
Interpreters Associates Inc. Division of Intérpretes Brasil Adherence to HIPAA Agreement Exhibit B INDEPENDENT CONTRACTOR PRIVACY AND SECURITY PROTECTIONS RECITALS The purpose of this Agreement is to enable
More informationKALAMAZOO COMMUNITY MENTAL HEALTH AND SUBSTANCE ABUSE SERVICES ADMINISTRATIVE PROCEDURE 08.08
KALAMAZOO COMMUNITY MENTAL HEALTH AND SUBSTANCE ABUSE SERVICES ADMINISTRATIVE PROCEDURE 08.08 Subject: Claims Management Section: Financial Management Applies To: Page: KCMHSAS Staff KCMHSAS Contract Providers
More informationHIPAA Electronic Transactions & Code Sets
P R O V II D E R H II P A A C H E C K L II S T Moving Toward Compliance The Administrative Simplification Requirements of the Health Insurance Portability and Accountability Act of 1996 (HIPAA) will have
More informationPreferred IPA of California Claims Settlement Practices Provider Notification
Preferred IPA of California Claims Settlement Practices Provider Notification As required by Assembly Bill 1455, the California Department of Managed Health Care has set forth regulations establishing
More informationHealth Insurance Premium Payment
ARKANSAS DEPARTMENT OF HUMAN SERVICES PERFORMANCE BASED CONTRACTING Pursuant to Ark. Code Ann. 19-11-1010 et. seq., the selected contractor shall comply with based standards. Following are the based standards
More informationHorizon Valley Medical Group
Horizon Valley Medical Group January 01, 2018 Dear Provider: Enclosed you will find a copy of the Annual Disclosure Letter between Horizon Valley Medical Group and [Provider] for your review. Horizon Valley
More informationKaiser Foundation Health Plan, Inc. CLAIMS SETTLEMENT PRACTICES PROVIDER DISPUTE RESOLUTION MECHANISMS Northern California Region
Kaiser Foundation Health Plan, Inc. CLAIMS SETTLEMENT PRACTICES PROVIDER DISPUTE RESOLUTION MECHANISMS Northern California Region Kaiser Permanente ( KP ) values its relationship with the contracted community
More informationEnclosed you will find a copy of the Annual Disclosure Letter between Choice Physicians Network/Choice Medical Group and [Provider] for your review.
Dear Provider: Enclosed you will find a copy of the Annual Disclosure Letter between Choice Physicians Network/Choice Medical Group and [Provider] for your review. Choice Physicians Network/Choice Medical
More informationHousekeeping. Link Participant ID with Audio. Mute your line UNMUTED. Raise your hand with questions
Housekeeping Link Participant ID with Audio If your Participant ID has not been entered, dial #ParticipantID#. EXAMPLE: Participant ID is 16, then enter #16#. Mute your line UNMUTED MUTED OTHER MUTE OPTIONS
More informationFDR. Compliance Guide
FDR Compliance Guide Table of Contents Section I: Introduction to the FDR Compliance Guide iii Section II: SelectHealth Medicare Compliance Program 1 Section III: FDR Compliance Requirements & How to Meet
More informationCompliantCare. Contract for Billing Services
CompliantCare Contract for Billing Services DEFINITIONS: Contract : Administrator : Provider : Parties : Persons : Patient : Private Accounts : This Contract to Provide Billing Services. CompliantCare,
More informationCurrent Status: Active PolicyStat ID: Health Services Discounting and Charity Program COPY
Current Status: Active PolicyStat ID: 2444495 Origination: 07/2012 Last Approved: 02/2016 Last Revised: 12/2015 Next Review: 01/2019 Owner: Policy Area: References: Mindy Smith: Business Office Director
More informationBilling and Payment. To register, call UHC-FAST ( ) or your local Evercare provider representative.
Billing and Payment Billing and Claims On the Web www.unitedhealthcareonline.com Register for UnitedHealthcare Online SM, our free Web site for network physicians and health care professionals. At UnitedHealthcare
More informationThe Pediatric Center of Stone Mountain, LLC. General Pediatrics, Adolescent Medicine & Behavioral Health Services
Patient Name DOB Print First and Last Name of Patient Date of Birth MM/DD/YYYY Our goal is to provide and maintain a good provider-patient relationship. Letting you know in advance of our office policy
More informationATTACHMENT I SCOPE OF SERVICES
A. Service(s) to be Provided 1. Overview ATTACHMENT I SCOPE OF SERVICES The Medicare Advantage Dual Eligible Special Needs Plan (MA D-SNP) (Vendor) has entered into a contract with the Centers for Medicare
More informationProvider Dispute Mechanism
This information is intended to inform you of your rights, responsibilities, and related procedures as they relate to claim practices and provider disputes for commercial HMO, POS, and PPO products where
More information6. Provider Dispute Resolution Process
6. Provider Dispute KP actively encourages our contracted Providers to utilize MSCC staff to resolve billing and payment issues. If you remain unable to resolve your billing and payment issues, KP makes
More informationSINGLE CASE AGREEMENT (SCA)
SINGLE CASE AGREEMENT (SCA) Yvonne Joyner, QP, BS Provider Relations Specialist Network Operations Chauncey Dameron, MBA Provider Relations Specialist Network Operations If there is a member who needs
More informationTransition Guidance for Non-Special Needs Enrollees in MA Special Needs Plans Under the Disproportionate Share Policy
DEPARTMENT OF HEALTH & HUMAN SERVICES Centers for Medicare & Medicaid Services 7500 Security Boulevard Baltimore, Maryland 21244-1850 CENTER FOR MEDICARE DATE: June 17, 2011 TO: FROM: SUBJECT: All Medicare
More informationMedicare Advantage Private Fee-for-service Plan Model Terms and Conditions of Payment
Medicare Advantage Private Fee-for-service Plan Model Terms and Conditions of Payment Table of Contents 1. Introduction 2. When a provider is deemed to accept Humana Gold Choice PFFS terms and conditions
More informationINDEPENDENCE BLUE CROSS LONG TERM CARE PROGRAM NOTICE OF PRIVACY PRACTICES
INDEPENDENCE BLUE CROSS LONG TERM CARE PROGRAM NOTICE OF PRIVACY PRACTICES THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION
More informationTable of Contents. Section 8: Plan Information
Table of Contents Section 8: Plan Information INTRODUCTION... 8.1 IF YOU LOSE MEDICAL PLAN COVERAGE UNDER THIS PLAN... 8.1 CLAIM DETERMINATION AND APPEAL PROCEDURES OVERVIEW... 8.1 CLAIM DETERMINATION
More informationThe TennCare Transition in Middle Tennessee Fact Sheet for Providers
The TennCare Transition in Middle Tennessee Fact Sheet for Providers TennCare is beginning an exciting new phase Starting April 1, 2007, approximately 95% of the TennCare enrollees in Middle Tennessee
More informationUniversity of California Group Health and Welfare Benefit Plans HIPAA Privacy Rule Policies and Procedures (Interim)
Group Insurance Regulations Administrative Supplement No. 19 April 2003 University of California Group Health and Welfare Benefit Plans HIPAA Privacy Rule Policies and Procedures (Interim) The University
More informationREQUEST FOR PROPOSAL MEDICAL PLANS
REQUEST FOR PROPOSAL MEDICAL PLANS RFP #: MED-HR-2010 Brief Description of Requirement: The City of San José (CITY) is requesting medical plan providers to provide a proposal to offer employee, retiree
More informationTABLE OF CONTENTS CLAIMS
TABLE OF CONTENTS CLAIMS CLAIMS OVERVIEW... 7-1 SUBMITTING A CLAIM... 7-1 PAPER CLAIMS SUBMISSION... 7-1 ELECTRONIC CLAIMS SUBMISSION... 7-2 TIMEFRAME FOR CLAIM SUBMISSION... 7-3 PROOF OF TIMELY FILING...
More informationCREEKSIDE DENTAL REGISTRATION FORM. Please Print PATIENT INFORMATION. Patient s Last Name: First: Middle:
Today s date CREEKSIDE DENTAL REGISTRATION FORM Please Print PATIENT INFORMATION Patient s Last Name: First: Middle: Home Phone #: Work #: Cell #: Email Address: Street Address: City: State: Zip Code:
More informationAetna s practitioner/provider dispute resolution policy for California HMO business
Aetna s practitioner/provider dispute resolution policy for California HMO business For provider disputes pertaining to claim issues, the requirements in this policy apply to claims (and disputes related
More informationMedicare Advantage: Program Overview and Recent Experience. James Cosgrove, Ph.D. Director, Health Care U.S. Government Accountability Office
Medicare Advantage: Program Overview and Recent Experience James Cosgrove, Ph.D. Director, Health Care U.S. Government Accountability Office January 15, 2009 01/15/2009 1 In 2008, About 22 Percent of Medicare
More informationSection 7. Claims Procedures
Section 7 Claims Procedures Timely Filing Guidelines 1 Claim Submissions 1 Claims for Referred Services 1 Claims for Authorized Services 2 Filing Electronic Claims 2 Filing Paper Claims 2 Claims Resubmission
More informationWV Bureau for Medical Services, KEPRO, & Molina Medicaid Solutions
WV Bureau for Medical Services, KEPRO, & Molina Medicaid Solutions 1 The West Virginia Medicaid and West Virginia Children s Health Insurance Program web portal for Members and Providers provides significant
More informationSTATE OF CALIFORNIA DEPARTMENT OF MANAGED HEALTH CARE
STATE OF CALIFORNIA DEPARTMENT OF MANAGED HEALTH CARE TITLE 28, CALIFORNIA CODE OF REGULATIONS DIVISION 1. THE DEPARTMENT OF MANAGED HEALTH CARE CHAPTER 2. HEALTH CARE SERVICE PLANS ARTICLE 2.5 DISCOUNT
More informationNotice of Rulemaking Hearing
r-1 - Department of State Division of Publications 312 Rosa L. Parks, 8th Floor Snodgrass/TN Tower Nashville, TN 37243 Phone: 615.741.2650 Email: publications.information@tn.gov For Department of State
More informationACO: Shared Savings Model
ACO: Shared Savings Model Checklist of Key Questions Risk Upside only? Downside risk? How much? How will downside losses be paid for? Shared Savings How much of the savings will be shared (or retained
More informationNational Policy Library Document
Page 1 of 7 National Policy Library Document Policy Name: Medicare Programs: Compliance Element I Written Policies and Procedures and Standards of Conduct Policy No.: PS729-65015 Policy Author: Author
More informationA Report from the Monitor of the National Mortgage Settlement June 30, 2015
Compliance Update A Report from the Monitor of the National Mortgage Settlement June 30, 2015 The following is a summary of the fifth set of compliance reports I have filed with the United States District
More informationMedical Data Security Beyond HIPAA: Practical Solutions for Red Flags and Security Breaches. April 3, 2009
Medical Data Security Beyond HIPAA: Practical Solutions for Red Flags and Security Breaches April 3, 2009 Jon A. Neiditz Cynthia B. Hutto Ross E. Sallade Eli A. Poliakoff Nelson Mullins Healthcare Information
More informationHUMANA, INC. AND HUMANA HEALTH PLAN, INC. SETTLEMENT OVERVIEW
HUMANA, INC. AND HUMANA HEALTH PLAN, INC. SETTLEMENT OVERVIEW (Agreement Dated October 17, 2005; Preliminarily Approval: March 15, 2006; Final Order Date: September 27, 2006; Effective Date: September
More informationNeed Scenic Photo Here
Need Scenic Photo Here DEPARTMENT OF COMMERCE AND INSURANCE 500 James Robertson Parkway Nashville, TN 37243-5065 (615) 741-6007 TN.gov/commerce Leslie A. Newman, Commissioner Mary G. Moody, Deputy Commissioner
More informationSection 1602 Program Program Description. July 2, 2009
TENNESSEE HOUSING DEVELOPMENT AGENCY Section 1602 Program 2009 Program Description July 2, 2009 as amended January 26, 2010 TENNESSEE HOUSING DEVELOPMENT AGENCY SECTION 1602 PROGRAM DESCRIPTION 2009 PART
More informationTEXAS EAR, NOSE AND THROAT SPECIALISTS, L.L.P. NOTICE OF PRIVACY PRACTICES
TEXAS EAR, NOSE AND THROAT SPECIALISTS, L.L.P. NOTICE OF PRIVACY PRACTICES THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION.
More informationSubmission of California Aggregate Data Effective July 1, 2010 Revised August 2015
Workers Compensation Insurance Rating Bureau of California Submission of California Aggregate Data Effective July 1, 2010 Notice This Submission of California Aggregate Data program was developed by the
More informationTo: Our Clients and Friends January 25, 2013
Life Sciences and Health Care Client Service Group To: Our Clients and Friends January 25, 2013 Modifications to the HIPAA Privacy, Security, Enforcement, and Breach Notification Rules under the Health
More informationPrinted copies are for reference ONLY. Refer to the electronic version for the latest version.
Page 1 of 6 Printed copies are for reference ONLY. Refer to the electronic version for the latest version. POLICIES AND PROCEDURES SUBJECT: Collections Policy Revision Date: June 23, 2018 POLICY PURPOSE:
More informationThe wait is over HHS releases final omnibus HIPAA privacy and security regulations
The wait is over HHS releases final omnibus HIPAA privacy and security regulations The Department of Health and Human Services (HHS) published long-anticipated (and longoverdue) omnibus regulations under
More informationHIPAA Privacy Release Form
HIPAA Privacy Release Form The request for release of information is being made for the TDP enrollee identified below. Effective Date Sponsor SSN or DBN Number Full Name of Individual Authorized to Release
More informationCenpatico South Carolina Frequently Asked Questions (FAQ)
Cenpatico South Carolina Frequently Asked Questions (FAQ) GENERAL Who is Cenpatico? Cenpatico, a division of Centene Corporation, is one of the nation s most experienced behavioral health companies providing
More informationRULES OF TENNESSEE DEPARTMENT OF COMMERCE AND INSURANCE DIVISION OF INSURANCE CHAPTER TENNESSEE CHARITABLE GIFT ANNUITIES REGULATIONS
RULES OF TENNESSEE DEPARTMENT OF COMMERCE AND INSURANCE DIVISION OF INSURANCE CHAPTER 0780-01-70 TENNESSEE CHARITABLE GIFT ANNUITIES REGULATIONS 0780-01-70-.01 Purpose 0780-01-70-.07 Authorized Solicitation
More informationReady, Set, Go! The Readiness Review Process for Care Coordination and Provider Network Adequacy in Tennessee
Spotlight AARP Public Policy Institute Ready, Set, Go! The Readiness Review Process for Care Coordination and Provider Network Adequacy Lynda Flowers AARP Public Policy Institute This case study summary
More informationCoordination of Benefits (COB) Professional
Coordination of Benefits (COB) Professional Submitting COB claims electronically saves providers time and eliminates the need for paper claims with copies of the other payer s explanation of benefits (EOB)
More informationRULES OF TENNESSEE DEPARTMENT OF LABOR AND WORKFORCE DEVELOPMENT DIVISION OF WORKERS COMPENSATION
RULES OF TENNESSEE DEPARTMENT OF LABOR AND WORKFORCE DEVELOPMENT DIVISION OF WORKERS COMPENSATION CHAPTER 0800-02-06 GENERAL RULES OF THE WORKERS COMPENSATION PROGRAM TABLE OF CONTENTS 0800-02-06-.01 Definitions
More informationPARTICIPATING PHARMACY AGREEMENT for Specialty Pharmacy Providers
PARTICIPATING PHARMACY AGREEMENT for Specialty Pharmacy Providers THE Specialty Pharmacy Agreement (hereinafter referred to as the Agreement ) effective, is between Magellan Medicaid Administration, Inc.
More informationINCOME WITHHOLDING FOR SUPPORT
INCOME WITHHOLDING FOR SUPPORT INCOME WITHHOLDING ORDER/NOTICE FOR SUPPORT (IWO) AMENDED IWO ONE-TIME ORDER/NOTICE FOR LUMP SUM PAYMENT TERMINATION OF IWO Date: Child Support Enforcement (CSE) Agency Court
More information10/30/2017. Third Party Payer Day: Medicare Plus Blue Claims & System Issue Resolution. Provider contacts Provider Inquiry Service Center
Third Party Payer Day: Medicare Plus Blue Claims & System Issue Resolution November 10, 2017 Blue Cross Blue Shield of Michigan is a nonprofit corporation and independent licensee of the Blue Cross and
More informationHILLSBOROUGH COUNTY HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT (HIPAA) PROCEDURES
HILLSBOROUGH COUNTY HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT (HIPAA) PROCEDURES July 1, 2017 Table of Contents Section 1 - Statement of Commitment to Compliance... 3 Section 2 General Guidelines
More informationMED-EL CORPORATION NOTICE OF PRIVACY PRACTICES
MED-EL CORPORATION NOTICE OF PRIVACY PRACTICES THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW CAREFULLY
More informationHIPAA Administrative Simplification Provisions
HIPAA Administrative Simplification Provisions AN OVERVIEW Brent Saunders Partner PricewaterhouseCoopers Florham Park, NJ (973) 236-4682 p w c Presentation Agenda HIPAA Background and Overview Proposed
More informationMEDICAID ENCOUNTER DATA. Medicaid Program Oversight May 28, 2013
MEDICAID ENCOUNTER DATA Medicaid Program Oversight May 28, 2013 MediPass Managed Care Plans A Primary Care Case Management arrangement in which providers submit fee for service (FFS) claims to state s
More informationNOTICE OF PRIVACY PRACTICES
NOTICE OF PRIVACY PRACTICES THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT COVERED PERSONS MAY BE USED AND DISCLOSED AND HOW COVERED PERSONS CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
More informationNOTICE OF PRIVACY PRACTICES
NOTICE OF PRIVACY PRACTICES Effective Date: April 14, 2003 Revised: September 23, 2013 Version: 04142003.2 THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU
More informationTennCare Employment and Community First CHOICES. Member Information Packet If you have questions, please call PPL customer service at
Phone: 1-888-419-7753 TTY: 1-800-360-5899 Paperwork Fax: 1-844-634-7304 Paperwork E-mail: Choices.tnecfdocuments@pcgus.com Website: www.publicpartnerships.com TennCare Employment and Community First CHOICES
More informationNON-CONTRACT PROVIDER DISPUTE AND APPEALS PROCESS. For Post-Service Claim Payment Issues Following an Initial Organization Determination
NON-CONTRACT PROVIDER DISPUTE AND APPEALS PROCESS For Post-Service Claim Payment Issues Following an Initial Organization Determination Y0067_CLAIMS_DisputeAppeals_Non-ContractProv_0114_IA 02/11/2014 Table
More informationMember Administration
Member Administration I.2 Member Identification Cards I.5 Provider and Member Rights and Responsibilities I.6 Identifying Members and Verifying Eligibility I.9 Determining Primary Insurance Coverage I.16
More informationRULES OF DEPARTMENT OF COMMERCE AND INSURANCE DIVISION OF INSURANCE AND DIVISION OF TENNCARE
RULES OF DEPARTMENT OF COMMERCE AND INSURANCE DIVISION OF INSURANCE AND DIVISION OF TENNCARE CHAPTER 0780-1-73 UNIFORM CLAIMS PROCESS FOR TENNCARE PARTICIPATING TABLE OF CONTENTS 0780-1-73-.01 Authority
More informationHealthChoice Illinois
HealthChoice Illinois November 2017 Presented by: Matt Wolf and Lori Lomahan Meeting Agenda Introductions Credentialing Update Billing Instructions Claims Adjudication Reimbursement Methodology MCO Website
More informationCHOC Health Alliance Downstream Provider Notice CLAIMS SETTLEMENT PRACTICES & DISPUTE RESOLUTION MECHANISM
CHOC Health Alliance Downstream Provider Notice CLAIMS SETTLEMENT PRACTICES & DISPUTE RESOLUTION MECHANISM As required by Assembly Bill 1455, the California Department of Managed Health Care has set forth
More informationHIPAA FUNDAMENTALS For Substance abuse Treatment Industry
HIPAA FUNDAMENTALS For Substance abuse Treatment Industry (c)firststepcounselingonline2014 1 At the conclusion of the course/unit/study the student will... ANALYZE THE EFFECTS OF TRANSFERING INFORMATION
More informationBCBSKS Prepares for HIPAA Implementation. February 20, 2003 S-03-03
February 20, 2003 S-03-03 Questions: Contact your Professional Relations Representative, or the Professional Relations Hotline in Topeka at 785-291-4135 or 1-800-432-3587. OUR WEB ADDRESS: http://www.bcbsks.com
More informationAnnual Notice of Changes for 2018
WellCare Access (HMO SNP) offered by Harmony Health Plan, Inc. Annual Notice of Changes for 2018 You are currently enrolled as a member of WellCare Access (HMO SNP). Next year, there will be some changes
More informationEstimating the Potential Financial Benefit to Your Business from Adopting EDI. Jan Root, Ph.D. Doreen Espinoza Utah Health Information Network
Estimating the Potential Financial Benefit to Your Business from Adopting EDI Jan Root, Ph.D. Doreen Espinoza Utah Health Information Network What s It Going to Cost Me? it = implementing the HIPAA transactions
More information