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1 P r o f e s s i o n a l E x c e l l e n c e T h r o u g h E d u c a t i o n A Few Messages From Your Association Secretary... Arthur Sevier April 2011 Page 1 Secretary s Message Page 2 Menu Page 3 Treasurer s Talk by Bill Alig Pages 4 & 5, Monthly Member and Vendor Spotlight Winners Page 6 In this Issue: Acknowledgement of Sponsors of the 2011 Spring Seminar Thank you! To those who attended the Spring Seminar March 31st, the claims association would like to extend a very special thank you. Your attendance and participation is greatly appreciated. Our aim is to provide quality topics and interesting presenters and we hope you will find the information beneficial in your everyday claims adjusting duties. We look forward to seeing you all again for the Fall Seminar. Also, we would like to thank all the sponsors for their generous support. Please see page six for a list of all the sponsors. Please save the date! Membership registration for the April monthly meeting is now available on line at Register to win the member spotlight Please be sure to submit your name at the monthly meetings for a chance to win the monthly member spotlight. Once entered, your name will remain in the pool of names for the year. Winners will have a short bio in the monthly newsletter and will attend the following month s meeting at no charge. Insurance Advisory Committee Member Still Needed. The board is still looking to fill the third and final spot for insurance advisor. If you are interested in this position, please all Arthur Sevier at April Meeting The meeting will be held Tuesday April 11, 2011 at 11:30am at Anne Marie s, Starcrest, San Antonio, TX Topic Premises Liability Presented by: Joanna L Salinas, of Fletcher, Farley, Shipman, & Salinas Calendar of Events Monthly Meetings April 12th May 10th June 14th July 12th San Antonio Claims Association P O B o x S a n A n t o n i o, T X

2 San Antonio Claims Association SACA s New Venue July 2010 Beginning July 2010, we will be meeting each month at Anne Maries located at: Starcrest San Antonio, TX This is the website to look up your CE hours with the Texas Department of Insurance. All you need is to access the website and place your last name and TDI license number in the provided inquiry. April CE Menu Monthly meeting menu Pre-carved sirloin in mushroom demi, chicken marsala, roasted potatoes, green salad, rolls, assorted desserts, tea, and water. Regular meeting registration. Please help the Association manage expenses by registering on-line for each meeting or Bill Alig bill.alig@valero.com or telephone Your event registration is appreciated! One Open Position on the Advisory Committee If you were a member of SACA during 2010 and would like to be considered to participate on the 2011 Advisory Committee as Insurance Representatives, please contact any of the 2011 Leadership Team members SACA Membership Registration Please visit the San Antonio Claims Association Website at to sign up and become a 2011 member. Thank you for your membership and participation with the Association!

3 San Antonio Claims Association TREASURER S TALK - Bill Alig Previous Balance $16,859 Deposits/Credits $7,545 Checks/Debits $4,626 Current Balance $19,778 SACA OFFICERS President: Bill Willrodt 1st Vice President: Esther Zamora 2nd Vice President: Don Stephens Secretary: Arthur Sevier Treasurer: Bill Alig Webmaster: Johnny Rodriguez Member@Large: Laura Williams SACA ADVISORY BOARD Insurance David Guerrero Michael Pritchett Open Industry Jessica Bray Cathy McCain Dorothy Rose

4 Monthly Member Spotlight Winner Congratulations to our monthly member spotlight winner, Amy Kwast. We asked her a few questions. Here s what she had to tell SACA: Name: Amy Kwast, WCLA Employer: Sedgwick CMS Job title: Workers Compensation Supervisor Years of service in the claims industry: 22 What type of claims do you handle? Texas Workers Compensation How long have you been a licensed Adjuster? 18 years In Texas? 10 years What s the biggest change you have seen in the claims business since you first started? When I first began working with claims, I was employed with a small Third Party Administrator. The biggest change I have seen revolves around technology. In the past, everything was handled via paper files and checks were handwritten. Having a paperless environment is much more efficient and allows additional time for adjusters to provide the necessary customer service to the clients and claimants. What do you enjoy about your job? I enjoy keeping up to date on the Texas Workers Compensation Rules and Regulations. I currently act as the Texas State Expert for Sedgwick CMS. I enjoy assisting other colleagues in our organization that may not be familiar with Texas claim handling. I also enjoy mentoring my direct reports, and others in the office, for further promotional opportunities. What do you least like about your job? There does not seem to be enough time in the day to complete my daily tasks and also be able to have enough time to provide the necessary mentoring to my direct reports and other colleagues throughout our company to help them grow and meet their career goals. How long have you been participating with the San Antonio Claims Association? Approximately 8 years What do you do for fun? First and foremost, I enjoy spending time with my husband, Corey, and 6 year old daughter, Cheyenne. Cheyenne is currently the reigning Sutherland Springs Little Miss. We enjoy spending time at a small diner in Sutherland Springs as huge supporters of Sierra Cecil, an up and coming amazing vocalist. She has auditioned for America s Got Talent and is just waiting to see if she has made it through the first round. Any other accomplishments or remarks you d like to share with the membership of SACA? I have established my own company, Kwast Kreations, which specializes in custom made jewelry and accessories. Some of my spare time is utilized in creating new designs as well as custom orders. Kwast Kreations is a proud sponsor of Cynthia Hinojosa who currently holds the title of Mrs. Central Texas.

5 Monthly Vendor Spotlight Bio Congratulations to our monthly vendor spotlight winner. Find out a little about OccHealth Systems, LLC. Employee answering on behalf of the company: Angie Rios Job title: Regional Account Executive How long has your company been participating with the San Antonio Claims Association? OHS has been participating for the past 2 years. What services or products does your company deliver to the Property and Casualty world? We have fourteen locations in Texas. Our services include: DWCC 22/RME/IME/ Post DD/ RME/ Second Opinion, DWCC 32, Medical Records Analysis (Synopsis) Available on all products, Peer Reviews, Impairment Rating Reviews, Prescription Reviews, Concurrent Records Reviews (Including PT and Chiropractic), MRI Rereads, EMG/NCV, EMG/NCV Rereads, Functional Capacity Evaluations, Post Offer FCE s, Demand Package/Third Party Liability Review Service, Record Retrieval and State of the Art Technology. Years of service the company has been involved in this industry? OccHealth Systems, LLC has been in business since The Principals of OccHealth have over twenty years experience in the industry. What s the biggest change your company has seen in the industry since the company first started? In the last seven years, the most significant changes OccHealth Systems has witnessed has been the Texas law changes resulting from Texas House Bill 7. The newly formed division of Workers Compensation, the Designated Doctor process, fee schedule changes, emphasis on utilization of networks and electronic billing, to name a few. What has been the biggest challenge in the industry for your company? Continuing to maintain our excellent reputation within Texas by keeping ahead of our customer s needs regarding electronic interface, enhanced communication and reporting, to name a few. Fortunately OccHealth Systems has been successful in developing a state of the art application in order to meet this challenge. What is the most important part of your company s mission? Meeting our customers needs while valuing our employees, creating growth opportunities and achieving simultaneous success for our customers. What vision do you have for the company in the future? We would like to continue to grow expeditiously (other states and services as needed) so as to maintain our reputation of excellence within this ever changing industry. Any other accomplishments or remarks you d like to share with the membership of SACA? Over the last seven years, OccHealth Systems has a proven track record creating flexible customer solutions and satisfaction. With our state wide coverage, excellence in executing objective evidenced based medicine and our ongoing commitment to cutting edge industry technology, we anticipate remaining a significant industry leader. Our proprietary software provides the client with the tools necessary to achieve their goals in a timely, cost effective manner. OccHealth Systems is URA certified in the State of Texas and is also a W.B.E certified enterprise. To find out more, please visit OccHealth Systems, LLC at ohstexas.com

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