Local knowledge. Global expertise. abilities 2016

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1 Local knowledge. Global expertise. abilities 2016

2 See opportunity where others don t. Maximize the opportunity every transaction offers. Drive revenue, acquire new customers, and improve customer loyalty goals for every product you sell in every market. We can help you achieve them. The Warranty Group is a premier single-source provider of warranty and related services to the world s leading manufacturers, distributors, and retailers of consumer goods doing business in 50 countries. With Virginia Surety Company, Inc. and London General Insurance Company Limited as our principal insurance companies, our underwriting and financial modeling expertise, brand support, program transparency and customization are the foundation to your success. How can I attract this type of buyer in this economic climate in this market? Answers to these challenges only come from experience. Our unique insight, coupled with unparalleled data and proprietary analytical tools, enables better decisions that increase your program and financial performance. With over 50 years of know-how and one of the largest actuarial databases in the industry, we pride ourselves on finding value for our clients where others can t.

3 Succeed in all market and regulatory conditions. Are you looking to expand into new markets? Are constantly changing local regulations proving too much of a challenge? The Warranty Group will help you navigate those risks and safeguard your revenue. With our global presence and unequalled underwriting and compliance experience, we provide complete expertise in the markets you re trying to reach. World-class programs that strengthen your brand. Your reputation is your most important asset. To build and protect it, it s essential to partner with someone you trust. The Warranty Group provides global solutions that are client specific and customer focused. Whether you are a manufacturer looking for a business partner to administer and underwrite your limited warranty, or a retailer requiring a state-of-the-art extended service plan provider, we have the expertise and programs to elevate the standing of your brand.

4 Automotive To become and remain successful through all market conditions and regulatory environments we know what it takes. The Warranty Group partners with leading automobile brands to identify profit opportunities where others only see challenge, then we extend these best practices across the globe. We ve driven innovation and commitment to quality in the automotive industry since The programs we create quickly become industry standards. Our insight is propelled by the largest automotive actuarial database in the industry. An industry that never stops evolving nor does our in-depth knowledge. The keys to your success. Limited warranties Extended service contracts Pre-paid maintenance Creative product design and implementation Turnkey solutions National field training and development services Customer-focused claims administration

5 Appliance and Technology Keep your margins moving forward and your customers coming back. As new and exciting technologies become greater necessities in life, your customers ownership experience becomes just as important as the sale. And, as competition increases, the added revenue opportunity our programs create maximizes your profit potential. The Warranty Group serves the world s premier manufacturers, distributors, and retailers of electronics, appliances and retail devices with the unique ability to design and deliver a full spectrum of extended warranty solutions including underwriting, administration, training and marketing. As an innovative partner with proven programs and financial strength, we will help you address all opportunities at every point of sale. Innovative products and programs. Televisions Computers Mobile phones Tablets E-readers Appliances Lawn and garden Furniture Power tools Fitness equipment Medical devices The Warranty Group is proud to receive the 2015 TWICE VIP Award for the inaugural extended warranty program category as voted by their readers.

6 Financial Services and Specialty Products Achieve the results you re looking for. Let our research, testing and programs boost your enrollment rates, as we do for some of the industry s most recognizable brands. We create dynamic, flexible safeguard programs that people talk about when it comes to deciding what credit card, affinity group or club in which to enroll. Our underwriting expertise, industry experience and customer focus lead us to create programs that work with and for you to give your customers worry-free purchasing power. Increased program and financial performance. Identity theft solutions Double the warranty Product replacement Purchase protection Satisfaction guarantee Price protection Product theft insurance Accidental damage insurance Auto deductible reimbursement

7 Home Financial strength and stability. For most, it is our biggest investment and the place to which we all have the greatest connection. Companies that provide greater predictability and peace of mind with a home warranty program open doors to a different type of customer relationship. Appliances Electronics Major systems Individual components The Warranty Group is one of the largest providers of home protection plans. We help companies extend their brand, find new sources of growth and ensure greater customer loyalty to their core business. If you need a turnkey provider with complete underwriting and administrative expertise, we customize solutions for the programs you and your customers want.

8 Committed to relationships that last. Commitment. It ignites action. It also means consistently acting on your beliefs and living up to your promises. It s what makes us unique. At The Warranty Group, we put relationships first by doing what we say we re going to do to help our clients achieve over time. Transparency is key, because we win only when you do. With world-class service, sound financial practice and local support through our offices around the world, we are committed to your success and to lasting relationships between you and your customers. Global Strength $4.9 billion in assets 100+ million in-force agreements $10+ billion in claims paid 1,600 employees 50+ years experience Countries active Argentina Aruba Australia Austria Bahamas Belgium Brazil Canada Cayman Islands China Colombia Curacao Czech Republic Denmark Estonia Finland France Germany Greece Hungary India Ireland Italy Jamaica Japan Latvia Luxembourg Mexico New Zealand Norway Peru Poland Portugal Romania Singapore Slovakia South Africa South Korea Spain St. Lucia Suriname Sweden Switzerland The Netherlands Tortola Trinidad & Tobago Turkey United Kingdom United States Uruguay

9 Local knowledge. Global expertise The Warranty Group, Inc. All rights reserved.

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