6/6/2016. Excellence in Rural Health Care. Changes Focus of Program Design/Delivery. Community-Driven Needs-Driven Priority-Driven

Transcription

1 Excellence in Rural Health Care Improve the quality & quantity of services provided to tribal members Recognize Tribe s right to determine priorities, redesign and create new programs to meet local needs Formalize relations between the United States and Indian Tribes on government-to-government basis as provided for in the US Constitution Promote greater social, economic, political, cultural stability and self-sufficiency among Indian tribes Establish better fiscal accountability through expanded Tribal Governmental decision making authority Institute administrative costefficiencies through reduced bureaucratic burdens and streamline decision-making authority Change roles of the Federal Departments and agencies serving Indian Tribes by shifting their responsibilities from dayto-day management of Tribal affairs to that of Protectors and Advocate of Tribal interests Federal Control $$$ Advance Lump Sum Payments Recurring Base Budgets Flexibility Ability to redesign programs Ability to merge and assign program funds Ability to adopt revised regulations Tribal Control Changes Focus of Program Design/Delivery Community-Driven Needs-Driven Priority-Driven Changes at Tribal Level Outcomes versus jobs Long-term planning Collaboration between tribal departments Collaboration between tribe and other governmental entities 1

2 Programs, Services, Functions and Activities; Programs (high level), Activities (detailed level); Describe all contractible operations of the IHS, both administrative and programmatic, at each organizational level; Detailed information is needed on all PSFAs considered for assumption by the Tribe; For new SG Tribes, it is advised that information be obtained on all PSFAs; Research will allow the Tribe to make informed decisions about PSFAs to assume, conduct internal management planning, as well as to provide awareness of remaining responsibilities of the IHS. PSFA Information Sources: o Agency Lead Negotiator (ALN); o Office of Tribal Self-Governance; o HQ, Area and Service Unit staff; o Self-Governance Education/Communication; o Other Self-Governance Tribes. 2

3 Steps: o Request/Obtain financial and PSFA information from the ALN, including all PSFA manuals applicable to your Tribe; o Review in conjunction with the financial information provided; o Request meetings with HQ, Area or SU staff as needed to answer questions and provide in-depth information about IHS operations; o Utilize SG Tribal networks. PSFA's User population reports (by facility and Tribe) IHS Budget & Tribal Share Service Unit, Area and Headquarters Facilities Account Budget & Administrative Costs, and Tribal Shares Tribal Allocation (Methodology) of dollars under Funding Agreement, at each level Evaluation of current level of services (type, quantity, quality) Patient workload, by service CHS workload, by Tribe Budget and expenditure reports (Service Unit, Area) Billing report, billed vs. collected Contracts listing (including PRC contracts) Operational Cash Flow showing where third party is budgeted Third party revenue trends, sources, billed vs. collected Organizational charts, staffing lists, position descriptions Recommendations on how Tribe could improve or redesign delivery systems Community and Tribal Leader direction this should guide overall PSFA analysis and priority-setting. This will ensure that the resulting course of action will contain strategies to make health services more responsive to the articulated needs and desires of the Tribal community and its Leaders. The methods of garnering community input should be relevant to the Tribe. The Congress hereby recognizes the obligation of the United States to respond to the strong expression of the Indian people for selfdetermination by assuring maximum Indian participation in the direction of educational as well as other Federal services to Indian communities as to render such services more responsive to the needs and desires of those communities. (25 U.S.C. 450a(a)) 3

4 Management Meetings o Tribal Management ensure all departments understand the potential impact on the tribe and their departments o Tribal Council/Committees ensure the governing body of the Tribe understands the potential impact on the tribe and their constituents o IHS Area Office and IHS Headquarters Intent of Tribe o Other Tribes served o Service Unit or facility impacted Employee Meetings o Explain Self-Governance Overview & Authority o Update on Intent to Compact o Explain Plans for Future including services redesign, etc. o Explain Employment Benefits and Options (IPA/MOA) Printed Communications o Tribal Letter of Intent to IHS o Tribal Letter to other Tribes served o Information Packets for Elected Officials (Tribal, Local, & State) o Press Release(s) o Webpage o Information Handout (FAQ) for Employees Oral Communications o Tribal Communities Explanation of Self-Governance and its authorities Ascertain their desires and needs o Other Tribes Meet with other Tribes for Resolutions and/or support and collaboration Determining feasibility of assuming specific PSFAs, or portions thereof: o Population to be served; o Financial considerations; o Opportunities and challenges; o Internal management preparedness; o Improvement of healthcare outcomes; o Phase-in strategies. Consideration of opportunities and challenges: o Review and consider strategies to capitalize on opportunities that may be available to the Tribe to leverage its health care services, such as third party billing; partnerships with IHS and other organizations and providers; Inter-Tribal partnerships; Affordable Care Act opportunities; and innovative health care delivery system models. o Identify barriers and challenges and develop strategies to address such barriers. 4

5 Orderly transition to Tribal administration of health care programs: o Identify management systems and infrastructure needed; Appropriations and budget; Tribal legal infrastructure; HR, Finance and other management systems; Health service delivery infrastructure; o Identify transition strategies; Exp: Purchased and referred care; personnel, vendor contracts, etc. o Identify health care program implementation strategies. Partnerships, health priorities, health service delivery models, facilities, providers and staffing. Governance/Organizational Structure Health Department or System Internal Management Support o Finance o Human Resources o IT o Procurement/Contracts o Facilities Governance and Decision-Making Structure o Health Governance Models o Organizational Structure o Decision Making hierarchy Budget Programmatic design/partnerships Policy Considerations o Responsiveness to Community o Flexibility o Unique healthcare operations 5

6 Extent of current Health programs operated o Community based, outpatient, inpatient, etc. Health Professional Leadership o Medical Direction o Health Administration Health Systems of Support o Accreditation o Recruitment/retention o Billing/collection o Credentialing o Quality Improvement/Compliance Health Policy o What policies already exist, and what policies are needed o Integration with existing Tribal systems/programs Provider Network Development - PRC Finance/Contracting o Budget/Appropriations process; o Reallocation of budgets; o Billing/collections; o Expenditure authorities and approvals; o Integration of Tribal policy; Preferences for hiring and contracting Competition Contract provisions o Responsiveness/flexibility; o Indirect Cost Pool Planning; o Financial Reporting. 6

7 Human Resources o Transition of Federal staff o Recruitment & retention of health professionals o Policy changes/development 24 hour operations Management of health professionals Health Professional salary scale Continuing Education Licensure Etc. o Organizational development Use of Internal Teams o Organized by subject matter/expertise Planning Negotiation Implementation Phase-in strategies: o Very useful for Tribes new to SG; o Roll over Title I Contracts into FA and add Tribal Shares and related PSFAs; o Incrementally add feasible PSFAs over time ; o Allows infrastructure growth along side Tribal assumption of health programs. Office of Information Technology: o Frequent decisions by Tribes to assume portions of PSFAs, based upon cost and Tribal IT system and infrastructure. o For ease of decision making, IHS is preparing OIT packages of related IT services. 7

8 Purchased and Referred Care: o Example: Tribal share of PRC identified at less than $100k for user population identified at 1,200 patients. One catastrophic PRC case could cause a cash flow crisis. Tribe elected not to assume PRC at that time. o Example: Tribe elected to assume PRC without also assuming the associated Primary Care. Problems with continuity of care and cost control. o Example: Tribe elects to shift traditionally-purchased services to direct services, rather than PRC, for cost savings and timely services. Sanitation Facilities Construction: o Example: Tribe elects to remain with IHS SU due to its small size for purposes of competing for SFC projects. Tribal members get served on a more frequent basis. o Example: Tribe elects to compact SFC, but partners with Tribal communities, municipal and rural water systems to extend funding further and serve more Tribal members. Primary Health Care: o Example: Tribe elects to join other Tribes in a consortium for economies of scale. o Example: Tribe elects to partner with other Tribes either granting a resolution or obtaining a resolution for pooling resources and health care administration. o Example: In an area where a number of private facilities exist, Tribe elects to change the mix of purchased vs. directly operated health programs to extend services. o Example: Tribe elects to purchase insurance for patients on the Marketplace to provide a revenue source. Variations in PSFA assumption and implementation can be as varied and unique as the Tribes themselves. Excellence in Rural Health Care 8